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Dynamics CE Software Team Lead
(Tech stack: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, Microsoft Dynamics CE / CRM (Sales, Customer Service, Customer Insights), Scrum, Softwareentwickler, Entwickler, Teamleiter, Lead Developer)
Do you want to lead a high-performing engineering team while remaining hands-on with modern Microsoft technologies? Are you motivated by building scalable, future-ready software platforms and creating a culture of technical excellence? Are you ready to step into a leadership role where your decisions drive real impact across development, operations, and stakeholder collaboration? Then this opportunity could be your next career move.
Our client is hiring a Team Lead to take ownership of a cross-functional product team working on mission-critical applications.
You'll shape the technical strategy, guide engineers through complex challenges, and build an environment of continuous improvement and strong team engagement.
Candidates should bring experience with: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM (Sales and/or Customer Service modules).
A solid foundation in agile development practices (Scrum, TDD, CI/CD, Pair Programming), as well as a servant leadership mindset, is essential.
You'll be responsible for both the technical and people aspects of your team - mentoring developers, improving delivery pipelines, and representing your team to stakeholders and partner companies.
We are looking for a candidate that has the ability to mentor and review their teams work in all aspect of .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM.
This is a great opportunity to join a forward-thinking tech environment with meaningful responsibilities, clear progression, and the chance to actively shape both product and process.
Location: Remote (Germany-based)
Salary: €80.000 - €95.000 + Bonus + Benefits
Languages: German and English required (B2+)
Applicants must be based in Germany and have the right to work in Germany.
NOIRGERMANYREC
NOIREUROPEREC
NOIREURLEAD
NC/SM/REM8095 ....Read more...
Type: Permanent Location: Germany
Start: ASAP
Salary / Rate: €80000 - €95000 per annum + + Bonus + Benefits
Posted: 2025-06-16 02:03:12
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Catfoss Recruitment Ltd are currently in partnership with a well-established global market leader in Industrial Heat Solutions, dedicated to solving thermal energy problems with high quality solutions across a wide range of industries including food, chemical, metal, pharmaceutical, public sector and marine industries and they are looking to recruit a Maintenance Contract Product Manager on a permanent basis.Product Manager (Maintenance Contracts) - Job summary As a direct report to “Services” Business Unit Vice-President, the "Maintenance contract" Product line manager will be responsible for managing the product line, driving product development, and ensuring alignment with market needs.
This role involves strategic planning, sales support, and cross-functional coordination to achieve business objectives.
Department , Direct report to “Services” Business Unit Vice-President Relationships , Direct reports: none , Functional reports:? Area Services lead and Maintenance contracts salespeople in each area , External links: Suppliers, Contractors, and Industry Partners Product Manager (Maintenance Contracts) - Activities & Key Responsibilities Identify Market needs and define product line strategy, business plan on maintenance contracts at group level , Define and drive maintenance contract strategy.
, Lead market analysis through sales data, performance data and competitor intelligence.
Lead the value proposition, pricing, product development and innovation on maintenance contracts at group level , Identify innovation opportunity (Services added value, digitalization, etc..) and oversee product development.
Ensure maintenance contracts consistency throughout the group and compliance with company policies.
, Define value proposition, pricing list, recommended margin, go-to market and push it to area leads.
Lead the process optimization and operational efficiency efforts on maintenance contracts at group level , Define and implement standardized processes.
, Develop guidelines, methods, and tools: preparation of technician tours through field services, CRM and ERP tools.
, Provides training material and tools, in relationship with the company training academy.
Support the area managers on Sales action plan, prioritization, lead management , Develop toolkit for sales: brochures, sales pitch, lists of prospects, , Support Sales excellence process, trainings, incentive plans and CRM tools.
, Monitor funnel opportunities and opportunities & sales KPIs.
Support the area managers on Quotation and sales closing , Provide quotation tools and contract templates.
, When relevant, support sales efforts with expert value proposition and quotations.
Support the area managers on execution of maintenance contracts , Analyse project margin deviation to identify some improvement opportunities and propose action plans.
, When relevant, resolve operational issues.
Leader of reporting and KPIs on maintenance contracts at group level , Define and monitor key performance indicators (KPIs) to measure success.
, Track and report on financial performance.
, Propose corrective action or continuous improvement plans.
, Propose corrective or continuous improvement action plans.
Product Manager (Maintenance Contracts) Requirements: Qualifications, Experience & Skills , Proven experience in product line management, preferably in the industrial heat solutions sector.
, In-depth knowledge of industrial performance principles, and production processes.
, Strong understanding of market dynamics and customer needs.
, Excellent leadership and cross-functional collaboration skills.
, Ability to analyse data and propose strategic decisions.
, Excellent organizational and leadership abilities focusing on local teams as part of cross-functional projects in an international context.
, Strong decision-making and problem-solving skills with a strategic mindset.
, Outstanding interpersonal and interpersonal skills for effective stakeholder management.
, Good command of digital tools and industrial management software.
, Bachelor's degree in industrial engineering, production or a related field.
, Expert knowledge of the methods and techniques used to manage regional sales and technical teams in the industrial equipment sector.
, Expert knowledge of the technical aspects of the equipment and services offered by the company.
Candidates must have maintenance contracts product management experience from a relevant or transferable industry
Product Manager previous suitable job titles: Technical Product Manager, Maintenance Product Manager, Group Product Manager, MEP Product ManagerPlease apply ASAP ....Read more...
Type: Permanent Location: Watford, England
Start: ASAP
Salary / Rate: £70000 - £100000 per annum + DOE + Bonus +Pension+ Life & more
Posted: 2025-06-13 18:38:37
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JOB DESCRIPTION
Company Information
Kop-Coat is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kop-Coat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
Job Description
The Chemist II specializes in advanced analyses, developing or modifying testing methods, and presenting findings to various audiences and segments.
The role requires problem-solving, strong analytical, and communication skills with a focus on partnership collaboration with field sales in both lumber and farm & forest segments.
The Chemist II can independently perform a wider range of tasks and take on a greater level of responsibility within the laboratory setting.
Main Responsibilities
Technical Response Investigate customer/sales factors for formula design and other technical elements, including but not limited to integration with field trial activities (primarily, not exclusively for established portfolios). Perform complex chemical testing using various instruments and techniques. Conduct field stability studies and assess the performance of formulations under various conditions, providing actionable insights for continuous improvement. Maintain meticulous documentation of formulation processes, ensuring compliance with industry standards and regulatory requirements. Reporting & Communication Prepare monthly reports on projects/initiatives, results vs expected performance metrics. Communicate with the leadership team weekly on priorities and expectations. Coordinate, update, and communicate quarterly with team members on company goals. Establish collaborative leadership relationships within Lumber and Farm & Forest businesses. Knowledge Contribute to the development of profitable platforms across all segments/markets. Further knowledge and education regularly through workshops, research, and seminars, and share best practices with functional teams. Serve as a subject matter mentor, providing guidance on formulation best practices, stability testing, and regulatory compliance with other department chemists. Teamwork Collaborate with cross-functional teams, including R&D, quality assurance, and manufacturing, to facilitate seamless product transitions from lab to production. Contribute to organizational goals by exploring opportunities to add value to product portfolios across all segments. Manage project timelines to ensure on-time, high-quality deliverables.
Key Qualifications
Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or equivalent field. 5+ years of previous experience in a laboratory setting, preferably in a relevant product technical setting. Apply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2025-06-13 15:11:15
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JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-12 15:10:19
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JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-12 15:10:09
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-06-12 15:10:00
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-06-12 15:09:46
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Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world.
We have been in business for 75 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
, Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs.
Coordinate refreshments as and when necessary., Answer inbound telephone calls and redirect as appropriate., Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials., Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked., Manage booking out / in of company pool car to implemented process., Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required., Manage incoming post and distribute accordingly., Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
, Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided., Booking in of samples if addressed CSA is not in the building., Daily scanning of documents raised by dispatch and process accordingly., Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement, Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel., Maintenance and upkeep of account data in Navision and CRM systems when required., Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
, Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc., Support in arranging business travel; liaising with travel agency, companions and others - preparing detailing schedules in a timely manner., Handle sensitive and confidential information with discretion and professionalism., Prepare, edit and format presentation and documentation as and when required to high standards following company branding., Manage and prioritise incoming communications and requests and ensure timely response and follow-up., Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
, Customer focus: High responsiveness to requests.
Sense of ownership., Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related., Pride in what we do: Work consistently exceeds expectations.
Interacts with other departments to improve the quality of deliverables.
Adheres to schedules to deliver a high-quality product., Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance.
Generates and implements multiple beneficial new ideas., Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way.
Extremely trustworthy and dependable., Positive attitude: Enthusiastic and can-do stance.
Demonstrates a positive impact on the business despite challenging conditions.
Helps others to remain positive., Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
, Strong written and verbal communication skills., Excellent organisational and time management skills.
Ability to prioritise work to meet deadlines., The ability to multitask, ensuring all details are captured and addressed, IT literate primarily with Microsoft Outlook, Word and online booking, etc.
Excel & Microsoft Dynamics are a bonus., Flexible with regard to work times., Confident in talking to and engaging people face to face and virtually / via telephone., Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks.
The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday - Thursday8.30 am-4 pm Friday
Benefits:
, PRP - Profit-related pay, Company Pension, Cycle to work scheme, Employee discount, Free flu jabs, Free parking, On-site parking, Store discount
Schedule:
, 8-hour shift, Day shift, Monday to Friday, No weekends
Work Location: In person - Long Eaton, Nottingham
Click 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £12.72 - £13.21 per hour
Posted: 2025-06-11 23:35:03
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Quality Control Manager manages the Quality Process to ensure we are effectively meeting our key business metrics and satisfying all customer product requirements.
Key responsibilities include Quality, Lean and Six Sigma, and Continuous Improvement, with responsibility for ISO quality systems and compliance.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility, such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure the sustainability and continuity of the area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all quality-related functions in the plant.
Act as primary plant liaison with Customers dealing with their processing issues.
Participate in the development of specifications for processing, products, and materials.
Work directly with Corporate and local Purchasing on vendor quality or supply issues; assist with vendor selection and qualification.
Manage ISO Quality systems.
Lead the Lean/Six Sigma initiatives in the plant.
Respond to and report on internal and external quality concerns - manage the root cause investigation, corrective action implementation, and follow up, and the SAP quality process.
Interact professionally and timely both verbally and in writing with customers and the sales force.
Develop quality standards for raw materials and finished products.
Oversee all lab functions and personnel, assuring safety and integrity of those operations.
Test on raw materials and finished product as required.
Implement material cost-saving plans where and when appropriate.
Participate in annual budget planning.
Assist in all compliance activities, especially Hazcom and maintaining SDS system.
Other projects/tasks as assigned.
EDUCATION REQUIREMENT:
Degree in Quality, Chemistry, Chemical Engineering, Materials, Polymer, or Business.
EXPERIENCE REQUIREMENT:
2+ years' related experience.
Experience in Quality Programs (Lean, ISO, Six Sigma).
CERTIFICATES, LICENSES, REGISTRATIONS:
ISO certification.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
ISO knowledge. Six Sigma / Lean Thinking. Training experience. Strong communication skills (written, verbal). Confidentiality.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Ashland, Ohio
Posted: 2025-06-09 23:10:26
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Quality Control Manager manages the Quality Process to ensure we are effectively meeting our key business metrics and satisfying all customer product requirements.
Key responsibilities include Quality, Lean and Six Sigma, and Continuous Improvement, with responsibility for ISO quality systems and compliance.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility, such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure the sustainability and continuity of the area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all quality-related functions in the plant.
Act as primary plant liaison with Customers dealing with their processing issues.
Participate in the development of specifications for processing, products, and materials.
Work directly with Corporate and local Purchasing on vendor quality or supply issues; assist with vendor selection and qualification.
Manage ISO Quality systems.
Lead the Lean/Six Sigma initiatives in the plant.
Respond to and report on internal and external quality concerns - manage the root cause investigation, corrective action implementation, and follow up, and the SAP quality process.
Interact professionally and timely both verbally and in writing with customers and the sales force.
Develop quality standards for raw materials and finished products.
Oversee all lab functions and personnel, assuring safety and integrity of those operations.
Test on raw materials and finished product as required.
Implement material cost-saving plans where and when appropriate.
Participate in annual budget planning.
Assist in all compliance activities, especially Hazcom and maintaining SDS system.
Other projects/tasks as assigned.
EDUCATION REQUIREMENT:
Degree in Quality, Chemistry, Chemical Engineering, Materials, Polymer, or Business.
EXPERIENCE REQUIREMENT:
2+ years' related experience.
Experience in Quality Programs (Lean, ISO, Six Sigma).
CERTIFICATES, LICENSES, REGISTRATIONS:
ISO certification.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
ISO knowledge. Six Sigma / Lean Thinking. Training experience. Strong communication skills (written, verbal). Confidentiality.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Ashland, Ohio
Posted: 2025-06-09 23:09:56
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Product Manager - Automotive Aftermarket | Up to £60K OTE | Swindon Area
Are you a skilled Product Manager looking to take the next step in your career, or an experienced product professional seeking a dynamic role in a growing, forward-thinking automotive aftermarket business?
We are a leading player in the Automotive Aftermarket sector, and we're on the lookout for a Product Manager to lead our Product and Commercial Development teams.
This is an exciting opportunity to take ownership of our product strategy and drive innovation, collaboration, and customer-focused improvements across the business.
This role is ideal for an established Product Manager ready for more responsibility, or a professional looking to move into a senior-level role where your input will truly make an impact.
What's on Offer
Salary: Circa £50,000 + Bonus (up to £10,000)
Benefits: 20 Days Holiday + Bank Holidays, Company Pension Scheme, Private Health Care (after qualifying period)
Location: Ideally based in Wiltshire - Swindon, Chippenham, Trowbridge, Salisbury
Environment: Fast-paced, innovative, supportive, and proactive team culture
Key Responsibilities
Lead and own the product strategy, aligning business vision with the needs of Commercial Development and Sales teams.
Collaborate with Pricing, Technical, Marketing, Supply Chain, and Sales to deliver streamlined, customer-focused operations.
Manage the full product lifecycle from concept to market.
Strengthen the relationship between the Product Development team, customers, and Sales to deliver a first-class customer experience.
Conduct detailed market and competitor analysis to enhance our offering.
Develop and manage pricing strategies, pricing structures, and commercial positioning.
Oversee product cataloguing platforms such as TecDoc and MAM to ensure accuracy and up-to-date information.
Use customer insights and market trends to prioritise product development and commercial initiatives.
Identify and resolve product or process issues with a proactive and cost-effective approach.
About You
A confident, experienced Product Manager, ideally from the Automotive Aftermarket sector.
Strong commercial awareness with the ability to turn insights into actionable strategy.
A collaborative mindset with excellent communication, time management, and problem-solving skills.
Financially astute with a creative, data-driven approach to pricing and product decisions.
Able to thrive in a fast-paced, cross-functional team environment.
Apply in Confidence
To apply for the Product Manager role, please send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
📧
📞 07398 204832
JOB REF 4193RCA - Product Manager ....Read more...
Type: Permanent Location: Swindon, England
Start: 13/07/2025
Salary / Rate: £50000 - £65000 per annum + circa £50k + bonus (up to £10k) + pension
Posted: 2025-06-09 17:44:09
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Catfoss Recruitment Ltd are currently in partnership with a well-established UK market leader and they are looking to recruit a Production Manager on a permanent basis.Production Manager3 direct reports, 40+ indirect reports, all aspects of the manufacturing operation including the production facilities (buildings, plant, equipment)Mon - Fri DaysProduction Manager Job PurposeResponsible for all aspects of manufacturing and the manufacturing team.
In a high-volume low-value bespoke printed product environment, ensure that the departmental teams are effectively trained, managed, developed and deployed to meet both customer and company objectives.To actively review performance in a metrics driven environment, driving and supporting continuous improvement programs to achieve manufacturing efficiency at optimal total cost.
Optimising throughput and ensuring that operations are aligned with the skills and processes to meet our service delivery lead time objectives.
Embrace the fundamental aspects of lean and ‘theory of constraints' applying them to high-volume bespoke printed products, while adopting a collaborative and coaching based management approach.Working in conjunction with the Managing Director and other members of the management team to develop and implement strategies and processes that ensure the achievement of key operational results in line with the overall business strategy and in compliance with all relevant legislation.Key Responsibilities & Critical Success Measures, Manage all aspects of production in line with KPI targets and achievement of monthly sales targets, by value and volume, Establish and execute daily, weekly and monthly production plans to minimise order backlogs and ensure service delivery aligns with agreed KPI targets, Provide and deliver clear and concise reporting to relevant stakeholders of manufacturing progress against agreed plans, clearly identifying all risks and mitigations, Plan and deliver motivational and inspiring coaching, support, and personal development initiatives for all manufacturing employees in line with company and individual objectives, Develop appropriate production metrics to support the achievement of KPI's, Ensure compliance and alignment with ISO 9001 and 14001 procedures ensuring accreditations are maintained along with compliance with Health, Safety and Environmental Legislation, Work in close collaboration with sales, customer service and e-commerce to support the generation of new sales and product opportunities, while ensuring a timely conversion of sales leads into orders, To be an integral and influential member of the senior management team of the business, Develop a program to implement aspects of Lean principles, the Theory of Constraints, and 5S where appropriate, Collaborate with HR to maintain the employee Training Matrix- create employee development programs, succession plans and performance management objectives, To be a driver of change within the business, Collaborate with HR to recruit individuals for the production department promoting job applications from candidates of all backgrounds, regardless of gender, race, religion, age, disability, sexual orientation or marital status, Create and implement operational solutions that drive volume growth to be achieved in the most cost-effective way whilst maximising the asset utilisation, Support the Managing Director to develop and deliver the annual operating budget to achieve the long-term business objectives and profitability targetsProduction Manager Functional Competencies, Make timely, clear decisions.
Take responsibility for actions, projects and people, Demonstrate initiative, act with confidence and work under own direction in support of the agreed business objectives and culture, Recognise and reward the contribution of others, adapt to the team and build team spirit, Actively listen and consult with others, communicate proactively, Set clearly defined objectives, plan activities and projects well in advance and take account for potential changing circumstances, Track and monitor performance against deadlines and milestones, Focus on customer needs and satisfaction, Set and maintain high standards for quality and quantityProduction Manager Knowledge, Skills, Experience, Ability to manage high-volume low-value bespoke product mix in a short lead time and quick turnaround from commercial experience gained in a print manufacturing environment, Strong leadership skills with the ability to optimise team performance and development with a collaborative approach, Dedicated to focus on continuous improvement, driving change and excellence in the business, Excellent knowledge of Environment and Health and Safety legislation and Employment Law in collaboration with the QESH manager to ensure compliance, Knowledge of manufacturing IT systems and business planning tools, Lean practitioner with a proven track record in continuous improvement and ‘theory of constraints'Production Manager Personal Characteristics, Pragmatic problem solver, with the ability to contend & deliver with conflicting constraints, A self-reliant individual who has the interpersonal skills to interact at all levels of the business, Engaging and motivating leader who can interact in a positive way both internally and externallyProduction Manager previous suitable job titles: Manufacturing Manager, Production Leader, Manufacturing Leader, Production Supervisor, Manufacturing SupervisorPlease apply ASAP ....Read more...
Type: Permanent Location: Nottingham, England
Start: ASAP
Salary / Rate: Up to £50000.00 per annum + +DOE + Bens
Posted: 2025-06-09 11:32:12
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JOB DESCRIPTION
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP).
The scope of responsibility is for Tremco American operations all businesses and all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules, and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reporting.
Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions:
Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required.
Education and/or Experience:
Formal Education Required: College or University degree is preferred.
SAP Certification in related discipline or equivalent training.
Practical Work Experience Required:
5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks.
Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality.
Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-09 07:09:03
-
JOB DESCRIPTION
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP).
The scope of responsibility is for Tremco American operations all businesses and all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules, and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reporting.
Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions:
Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required.
Education and/or Experience:
Formal Education Required: College or University degree is preferred.
SAP Certification in related discipline or equivalent training.
Practical Work Experience Required:
5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks.
Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality.
Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-09 07:08:36
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Building Sciences team will participate in different projects with various scopes of work.
The Field Engineer is responsible for the organization, research, and documentation of cross-departmental assignments supporting the continued growth and operations of Pure Air Control Services, a Weatherproofing Technologies, Inc.
division.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supports the Building Sciences Project Manager with test and balance research, consultation, operations policy generation, and quality issues.
Adjust systems controls to settings recommended by the vendor, conduct measurement tests, and discuss system malfunctions with system users to isolate the problems.
Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project.
Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology.
Evaluate current processes and develop innovative approaches for improvement. Write and develop in-house training materials supporting the staff and franchise partners.
Contacts and communicates directly with all levels of company management, staff members, and clients.
CERTIFICATES, LICENSES, REGISTRATIONS: Industry certificates are preferred but not required. Ability to obtain Engineer Intern certification preferred but not required. Bachelor's Degree in an Engineering field (preferred) 3+ years of experience in the HVAC industry, including Test and Balance or Bachelor's degree in an Engineering field.
OTHER SKILLS AND ABILITIES:
Working knowledge of Heating, Ventilation, and Air Conditioning systems. Familiarity with current building, energy, and mechanical codes and standards.
Understanding of Indoor Air Quality and how it affects the building occupants.
Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.). Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing.
Customer service oriented. Proficient computer skills and strong technical writing skills.
Proficient in Microsoft Office Suite (Word, Excel, and Outlook). Well organized and possess superior time management abilities to support several projects simultaneously. Self-motivated and self-directed while remaining a team player.
Ability to travel out of state up to 15% of the time.
The salary range for applicants in this position generally ranges between $58,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida
Posted: 2025-06-07 23:09:44
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Building Sciences team will participate in different projects with various scopes of work.
The Field Engineer is responsible for the organization, research, and documentation of cross-departmental assignments supporting the continued growth and operations of Pure Air Control Services, a Weatherproofing Technologies, Inc.
division.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supports the Building Sciences Project Manager with test and balance research, consultation, operations policy generation, and quality issues.
Adjust systems controls to settings recommended by the vendor, conduct measurement tests, and discuss system malfunctions with system users to isolate the problems.
Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project.
Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology.
Evaluate current processes and develop innovative approaches for improvement. Write and develop in-house training materials supporting the staff and franchise partners.
Contacts and communicates directly with all levels of company management, staff members, and clients.
CERTIFICATES, LICENSES, REGISTRATIONS: Industry certificates are preferred but not required. Ability to obtain Engineer Intern certification preferred but not required. Bachelor's Degree in an Engineering field (preferred) 3+ years of experience in the HVAC industry, including Test and Balance or Bachelor's degree in an Engineering field.
OTHER SKILLS AND ABILITIES:
Working knowledge of Heating, Ventilation, and Air Conditioning systems. Familiarity with current building, energy, and mechanical codes and standards.
Understanding of Indoor Air Quality and how it affects the building occupants.
Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.). Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing.
Customer service oriented. Proficient computer skills and strong technical writing skills.
Proficient in Microsoft Office Suite (Word, Excel, and Outlook). Well organized and possess superior time management abilities to support several projects simultaneously. Self-motivated and self-directed while remaining a team player.
Ability to travel out of state up to 15% of the time.
The salary range for applicants in this position generally ranges between $58,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida
Posted: 2025-06-07 23:09:43
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JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-06 23:12:04
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JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-06 23:09:26
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Central Planning Manager - London - up to £70,000 + Car Allow.
+ Bonus + Ex.
Bens - PermanentAre you a collaborative leader who thrives on aligning strategy, data, and people? Join our client to shape demand planning across a diverse international team.As the Central Planning Manager, you will oversee all planning activities across European manufacturing sites, ensuring forecasts align with capacity and financial targets.
Leading a multi-site team, you'll deliver accurate, data-driven insights and drive the Sales & Operations Planning (S&OP) process.
This high-impact role supports key decisions across Sales, Operations, Finance, and the Executive Committee.
Success will require inclusive leadership, technical expertise, and a commitment to transparency and collaboration.Benefits: Strategic Influence - High-impact role with direct input into executive decisions. Leadership Autonomy - Lead and shape a multinational planning team. Inclusive Culture - Work in a collaborative, diverse, and supportive environment. Career Growth - Access to mentorship, development, and major transformation projects. Global Scope - Operate across international sites in a stable, growth-focused business.Responsibilities: Strategic Planning & Forecasting: Lead demand and supply planning, ensuring an accurate and integrated S&OP and Master Production Schedule (MPS) for all product lines across sites. Sales Forecast Ownership: Publish monthly sales data and rolling forecasts (3-year view), incorporating risks and opportunities. Operational Risk Management: Identify and escalate capacity constraints and risks via the Industrial Operations Risk Register and weekly P&L meetings. Executive Reporting: Present monthly S&OP outcomes, progress updates and forecast variances to the Executive Team.
Cross-Functional Communication: Serve as the planning focal point for senior leaders, providing insight to guide investment and operational decisions. Leadership: Provide strategic and day-to-day leadership to the planning team.
Foster a culture of excellence, inclusion, development, and collaboration. Process Improvement & Systems: Drive standardisation, automation (RPA, AI), and optimisation of planning processes.
Shape the long-term vision of the planning function, including ERP upgrade preparation. Cross-Site Coordination: Align planning cycles across factories, integrating commercial inputs, sales forecasts, and capacity plans. Performance Reporting: Monitor and analyse key performance metrics including factory utilisation, headcount alignment, and OP performance.Requirements: Essential
Level 7 qualification in Supply Chain, Engineering, or related field.
Significant experience in demand/supply planning or high-level project management in a manufacturing or engineering context.
Expertise in S&OP processes and scenario planning.
Proficiency in planning software and tools (SAP, Ortems, Tableau, Excel).
Experience leading multi-site, international teams.
Strong stakeholder management and communication skills.
Highly organised, adaptable, and analytically strong.
Basic grasp of French
Full right to work in the UK.
Desirable
Fluency in French (preferred but not essential).
Familiarity with financial reporting and forecasting.
Exposure to Lean, Six Sigma, or CI methodologies.
How to apply: To apply for this excellent opportunity, please send your CV or contact Rob Hutchings at 02392 314679. ....Read more...
Type: Permanent Location: London, England
Salary / Rate: £65000 - £70000 per annum + + Car Allow + Bonis + Ex. Bens
Posted: 2025-06-06 16:07:39
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Saas Solutions ManagerKeywords: SaaS Product - implementation / client onboarding CRM - e.g.
Salesforce / HubSpot BI Tooling - e.g.
Tableau or Power BI Finance Systems - e.g.
Sage / Qube / IRIS Technical, Business and / or Data AnalysisEstablished PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution.The organisation are part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London.
They are in the final stages of deploying their property management solution to the market with multiple listed entities expressing significant interest.
Excellent time to join with considerable scope for advancement.
Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations.
You'll help address challenges presented by clients as well as come up with new ideas for platform improvements, review and document new / road-mapped requirements.Excellent project management and communication skills will be required.
Responsibilities:
Assist with implementation, onboarding and familiarisation of clients with the platform, together with other related applications and integrations.
Become a system SME to help improve workflows, solve issues, identify limitations and challenges, as well as scoping improvements to the platform and assisting with testing upgrade releases of software.
Develop / document best-practice and training materials with regards to system configuration, setup, and operation.
Help to define business requirements and user stories for system operation and reporting.
Provide support for business applications.
Serve as a liaison between product vendors and internal users.
Assist with analysis of data via SQL, Qube, Tableau, Hubspot and Excel.
Perform systems analysis, business process analysis and design.
Assist in writing technical specifications and user cases to meet business requirements.
Requirements gathering, solution analysis, reporting and recommendation reports.
Project Management including the development of project plans and performance monitoring.
Experience required:
Software systems implementation, support, monitoring & troubleshooting.
Technical, Business or Data Analysis (including an aptitude for working with large datasets across multiple platforms).
Enterprise CRM solutions like Salesforce, HubSpot or similar.
Experience with business intelligence and reporting, for example Tableau, PowerBI or similar.
Some experience with finance systems, for example Sage, Qube, IRIS or similar.
Excellent skills with Microsoft Excel, PowerPoint.
Project planning and project management experience.
Educated to Degree Level or equivalent experience in a Computer Science, Information Technology or related discipline.
You'll need to be a self-motivated, tech savvy individual with high energy and strict attention to detail.
You must be a highly effective communicator, both written and verbally.Desirable Experience
Experience with property management software MRI Qube, Yardi or similar.
Experience with Microsoft SQL.
Experience with ETL Tools and Data Migration.
Experience with Data Analysis, Data mapping and UML.
Experience with programming languages (Python, Ruby, C++, PHP, etc).
Hybrid: 2-4 days onsite (the business work from home every Friday, but some flexibility will be required on other days depending on requirements of the business)50k - 60k basic + annual bonus + benefits ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £50000 - £60000 per annum + Annual bonus
Posted: 2025-06-06 09:04:18
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Linking Humans is seeking on behalf of our client, a ServiceNow Elite Partner in UAE/South Africa for a strategic and dynamic Resource & Development Manager to lead workforce planning, resource sourcing, onboarding, and technical talent development within our Application Managed Services (AMS) function.
This role is key to ensuring we have the right people, with the right skills, at the right timewhile also providing senior technical oversight and mentorship across projects.
Key Responsibilities:
- Resource Planning & Forecasting:
Work with cross-functional teams to track resource capacity, anticipate demand, and plan upskilling initiatives.
- Sales Pipeline Alignment:
Forecast and align resource needs with the project pipeline to ensure readiness for upcoming engagements.
- Vendor & Contractor Management:
Source and manage external contractors when internal resources are limited.
Ensure compliance with technical and service standards.
- Recruitment & Onboarding:
Oversee the full recruitment lifecyclefrom job advertising and interviewing to onboarding and integration.
- Talent Development:
Drive training plans, career development, and performance growth for technical staff in partnership with People & Culture.
- Project & AMS Coordination:
Manage onboarding/offboarding processes aligned with project scopes and delivery frameworks.
Capture lessons learned for continuous improvement.
- Senior Technical Oversight:
Provide architectural support and mentorship across AMS to uphold delivery excellence.
- Graduate Programme Leadership:
Design and manage our technical graduate programme, including training, rotations, and progress evaluations.
Why Apply?
- Relocation to the UAE with full support
- Attractive tax-free salary and comprehensive benefits package
- Rare opportunity to shape a growing technical capability in a dynamic, high-impact role
- Be part of an innovative and collaborative environment with a clear career growth pathway
- Influence talent strategy and technical delivery at a regional level
What Youll Need:
- Experience in resource management or technical talent acquisition, ideally within a ServiceNow environment
- Strong understanding of ServiceNow roles and implementation best practices
- Skilled in cross-functional coordination, stakeholder engagement, and vendor management
- CSA certification required; ITIL, Agile, or additional ServiceNow certifications are a plus
Apply now! ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 05/06/2025
Salary / Rate: AED25000 - AED27000 per annum, Benefits: Relocation Package + Visa Sponsorship
Posted: 2025-06-05 14:57:11
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via OnBase for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Coordinate with Accounts Payable for vendor onboarding and information verification. Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms. Conduct compliance reviews for new project setups to ensure contractual obligations are met. Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Verify that discounted orders are supported by an approved Special Price Form. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EXPERIENCE
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment.
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-04 15:11:11
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via OnBase for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Coordinate with Accounts Payable for vendor onboarding and information verification. Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms. Conduct compliance reviews for new project setups to ensure contractual obligations are met. Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Verify that discounted orders are supported by an approved Special Price Form. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EXPERIENCE
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment.
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-04 15:11:06
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JOB DESCRIPTION
Employer Description:
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the Strategic Sourcing Buyer I/II/Senior is responsible for working cross-functionally with multiple stakeholders to diversify how and where materials are procured, brings new products to market, and tactfully supports operational buying.
This role encompasses planning, data analysis, reporting, negotiating, process development and cost management.
To deliver successful results, the Strategic Sourcing Buyer must develop strong internal/external relationships and knowledge of operations.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Identify, evaluate, and select new suppliers that meet quality, delivery, and cost objectives
Design and implement scalable sourcing plans
Implement vendor contracts and supply agreements
Manage Bills of Material for new products, work with suppliers and buyers to obtain cost, lead time, minimum order quantity, tooling cost, to support all phases of development and product launch
Collaborate with other Legend Brands buyers and suppliers in the negotiation of contracts, pricing, problem resolution, and new product introduction
Manage and maintain procurement-related data and systems to support reporting and analysis
Execute and develop objectives to improve against department KPIs
Participate in Engineering and New Products Teams as an active member helping to influence best practice sourcing
Work with Quality Assurance to ensure procured materials/services meet technical, business, and quality requirements
Build relationships and collaborate with Sales Operations, Engineering, QA, Materials Management, Product Management, New Product Development, Accounting, and Production
Utilize advanced Excel functionality and D365 to analyze data, implement solutions and create successful business results
Stay up to date on industry trends, best practices, and regulatory changes to ensure compliance and maximize performance
Ability to convey complex information in a clear and concise manner
Report-out to leadership on project timelines, improvement, and status
Performs other related duties as assigned
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Business, Supply Chain, Engineering or related field required
Purchasing Certification is preferred
Previous project management experience preferred
Technical knowledge of HVAC parts and equipment preferred
Strategic Sourcing Buyer
I
Strategic Sourcing Buyer I is the first-level classification in the Strategic Sourcing Buyer series and is intended for individuals with a minimum of 2-5 years related work experience.
As experience and proficiency are gained, assignments will become more varied and difficult; supervision becomes more general rather than direct.
This level requires knowledge and competent demonstration of the following within 6 (six) months of hire:
Lead sourcing events (RFI/RFQ/RFP) for defined categories
Perform total cost of ownership (TCO) and should-cost analyses
Negotiate pricing, terms, and supply agreements
Identify and onboard new suppliers
Moderate autonomy; resolving and escalating complex issues to senior staffThe Strategic Sourcing Buyer I receives close instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of MRP/ERP systems.
Skilled at managing vendors while focusing on quality and cost elimination.
Skilled at public speaking, presenting, and leading meetings.
Skilled in completing assignments accurately and with attention to detail.
Ability to travel 10% domestically, 5% internationally.
Ability to interpret engineering drawings and bridge communication between suppliers, engineering, and stakeholders.
Ability to pivot as new product requirements change.
Ability to negotiate.
Ability to communicate effectively in both written and oral form.
Ability to work successfully as a member of a team.
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Ability to pass a pre-employment background check.
Hiring Range:
Between $86,000 - $97,000/annually - position is incentive eligible.
Benefits:
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations:
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening
Accepting applications through August 31, 2025.
Applications will be reviewed as received and on-going interviews will be conducted as necessary.Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2025-06-04 15:10:53
-
JOB DESCRIPTION
Employer Description:
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the Shipping Associate I/Senior/Lead is responsible for preparing and shipping orders for customers or transfers.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Pick, pack and label orders for shipment
Prepare domestic and international shipping documents for LTL, FTL and small parcel shipments per customer requirements
Schedule shipping/receiving activities with transportation providers for pick up/delivery
Unload and load trailers
Communicate closely with purchasing, sales, and quality
Handle basic administrative duties such as data entry and archive records
Maintain inventory and storage areas in organized and efficient manner
Work with various systems and scanning technology (ERP, WMS, UPS/FedEx, TMS, bar tender, etc.)
Participate in inventory counts and reconciliations
Look for and facilitate process improvements
Operate a reach truck, forklift or other material handling equipment
Performs other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
High School Diploma or GED required.__________________________________________________________________________________________________________________________________________________________
Shipping Associate I
Shipping Associate I is the entry-level classification in the Shipping Associate series and is intended for individuals with a minimum of 0 years related work experience.
As experience and proficiency are gained, assignments will become more varied and difficult; supervision become more general rather than direct.
This level requires knowledge and competent demonstration of the following within 6 (six) months of hire:
• Pick, Pack and label orders
• Cycle Counting
• Proper PPE requirements for the area
• Processing Orders via UPS/FedEx
• Ability to use handheld
This level requires the following certifications be initiated within six (6) months of hire:
• Forklift certification (Sit down)
The Shipping Associate I receives close instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
__________________________________________________________________________________________________________________________________________________________
Shipping Associate II
This is the next level of the Shipping Associate series and is required to have a minimum of 2 years of previous experience and working knowledge and competent demonstration of the following:
• LTL/FTL Shipment Setup and Completion
• Knowledge of ERP system for all shipping processes • Customer Shipping Requirements and Standards
This level requires the following certifications:
• Forklift Certification (Sit down, Stand up), 49 CFR training
Shipping Associate II performs broader range of duties, proven skillset to fully perform Shipping Associate responsibilities, more technically complex tasks, expected to set an example of professional efficiency, and provide technical direction to less experienced staff.
The Shipping Associate II receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
_________________________________________________________________________________________________________________________________________________________
Senior Shipping Associate
This is the next level of the Shipping Associate series and is required to have a minimum of 3-4 years of previous experience and working knowledge and competent demonstration of the following:
• TMS (Transportation Management System) Knowledge for LTL/FTL shipments
• Knowledge of Customer Portals and ability to route shipments properly though them for pickup
• Ability to Process Internation documentation (SLI's, USMCA and required Labels)
This level requires the following certifications:
• Forklift Certification (Sit down, Stand up, Swing Reach) 49 CFR training, OSHA Training
Senior Shipping Associate performs a broader range of duties, proven skillset to fully perform Shipping Associate responsibilities, more technically complex tasks, expected to set an example of professional efficiency, and provide technical direction to less experienced staff.
The Senior Shipping Associate receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department
_______________________________________________________________________________________________________________________________________________________
Lead Shipping Associate
This is the lead level of the Shipping Associate series and requires a minimum of 5 years of previous experience and working knowledge and competent demonstration of the following:
• TMS troubleshooting and Carrier Quoting
• Containerization Shipping • Work Planning and Process Oversight
• End of Day/End of Month Processes
This level requires the following certifications:
• Forklift, 49 CFR Training, OSHA training
Lead Shipping Associate perform broader skilled work and specialize in one trade or craft but perform work in a variety of disciplines.
The Lead Shipping Associate receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
________________________________________________________________________________________________________________________________________________________
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
• Knowledge of Microsoft Word, Excel, and Outlook
• Knowledge of UPS & FED EX shipping
• Knowledge of ERP or WMS system
• Skilled in Coordination with freight forwarders, direct customers and international documents
• Skilled in Forklift driving, Loading and unloading trucks
• Ability to Work OT as needed,
• Ability to Ability to multi-task, organize, and work in a fast-paced environment
• Ability to pass a pre-employment background check.
Hiring Range:
Between $18/hour - $28.25/hour
Benefits:
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations:
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening
Accepting applications through August 31, 2025.
Applications will be reviewed as received and on-going interviews will be conducted as necessary.Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2025-06-04 15:10:35
