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CUSTOMER SERVICE ADMINISTRATOR - FINANCIAL / LEGAL SERVICES FULL TIME, PERMANENT MANCHESTER CITY CENTRE £30,000 + up to £5,000 OTEGet Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them!
This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Customer Service Administrator to play a pivotal role in supporting clients at the start of their recovery journey.
You'll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process.
If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career!
As a Customer Services Administrator (Financial or Legal) you'll be:
Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with care
Guide clients throughout the recoveries process, with clear communication throughout the call
Onboard new clients, transferring their cases to the relevant department
Guide clients through the initial stages of the recovery process, ensuring clear and confident communication throughout
Providing financial insights throughout the process
Ensure all necessary information and documentation is gathered to progress cases effectively
Maintain a high standard of client care while working towards individual and team targets
You must have:
Proven experience in customer service, sales or partnerships, ideally within financial services or legal industries
Strong communication skills
Confident in working independently and can work to targets
Highly organised with a strong focus on conversions
Proven experience of working in a target driven environment
Experienced within Financial Services Administrator, Legal Services Administrator, Client Account Administrator, Case Management Administrator, Client On boarding Administrator
Benefits:
Competitive basic salary + uncapped commission and bonus structure
25 days holiday + bank holidays
Annual bonus scheme
Regular team socials including summer and Christmas events
Company awards and recognition evenings
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £30000.00 per annum + Progression + Benefits
Posted: 2026-05-05 23:35:04
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CUSTOMER SERVICE ADMINISTRATOR - FINANCIAL / LEGAL SERVICES FULL TIME, PERMANENT MANCHESTER CITY CENTRE £30,000 + up to £5,000 OTEGet Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them!
This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Customer Service Administrator to play a pivotal role in supporting clients at the start of their recovery journey.
You'll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process.
If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career!
As a Customer Services Administrator (Financial or Legal) you'll be:
Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with care
Guide clients throughout the recoveries process, with clear communication throughout the call
Onboard new clients, transferring their cases to the relevant department
Guide clients through the initial stages of the recovery process, ensuring clear and confident communication throughout
Providing financial insights throughout the process
Ensure all necessary information and documentation is gathered to progress cases effectively
Maintain a high standard of client care while working towards individual and team targets
You must have:
Proven experience in customer service, sales or partnerships, ideally within financial services or legal industries
Strong communication skills
Confident in working independently and can work to targets
Highly organised with a strong focus on conversions
Proven experience of working in a target driven environment
Experienced within Financial Services Administrator, Legal Services Administrator, Client Account Administrator, Case Management Administrator, Client On boarding Administrator
Benefits:
Competitive basic salary + uncapped commission and bonus structure
25 days holiday + bank holidays
Annual bonus scheme
Regular team socials including summer and Christmas events
Company awards and recognition evenings
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £30000.00 per annum + Progression + Benefits
Posted: 2026-05-05 23:35:04
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Business Support Coordinator Crewe - Hybrid Up to £28,000
Are you an organised, proactive and detail-focused Business Support Administrator or Business Support Coordinator looking for your next opportunity?
We're looking for a Business Support Coordinator to support our client's wider Marketing function and ensure the smooth delivery of marketing activity across the UK and North American markets.
This is an ideal role for someone who enjoys variety, takes ownership, and wants to develop within a fast-paced, global environment.
If you are currently a Business Support Coordinator, Business Support Administrator, Sales Support Administrator or Sales Administrator this opportunity is not to be missed!
Key Responsibilities
Support day-to-day marketing operations across the UK and North America
Manage the production and distribution of marketing materials such as brochures, presentations and digital assets
Ensure all marketing output is consistent and aligned with brand standards
Support the planning and coordination of trade shows, exhibitions and customer events
Manage event logistics, materials and lead capture processes
Work closely with external suppliers including designers, printers and event organisers
Coordinate project timelines to ensure delivery is on time and within budget
Assist with reporting on marketing performance and tracking budgets
Maintain accurate records of marketing activity, leads and assets
Provide general marketing support to internal teams and stakeholders
About You
Experience as a Business Support Coordinator, Business Support Administrator, Sales Support Administrator, Sales Administrator or a degree in Marketing or Business Management with relevant Marketing modules
Organised, proactive and able to manage multiple projects at once
Strong communication skills and confident working with stakeholders
High attention to detail with a focus on accuracy and deadlines
A positive, can-do attitude with a willingness to learn
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Crewe, England
Start: ASAP
Duration: Perm
Salary / Rate: £25000.00 - £28000.00 per annum + Hybrid + Fantastic Progression
Posted: 2026-05-05 23:35:04
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
PROJECT ADMINISTRATOR
This is a hybrid position (working both remote and onsite in Beachwood), and will support our Eastern Division.
GENERAL PURPOSE OF THE JOB:
Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services.
Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required.
Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders.
This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed.
This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights.
Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days.
This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval.
The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur
Hours to Day Conversions
Calculating Market Price
Weekly backlog meetings
Review and resolve customer disputes
Manage tech service expenses
Assist with travel and hotel arrangements for maintenance and repair routes
Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation
Coordinate material orders
Review and process Readsoft workflow items
Monitor daily, weekly and monthly reports
Customer/Vendor Billing Portals
Bi-weekly Project Review Meetings
Payment Reconciliation
Report low margin jobs
Facilitate effective communication
Process Implementation Reviews
Assist in the preparation of project presentations, reports, and other project-related materials
Problem Solving
Conflict Management
Escalation of concerns and issues
Archive Project files as necessary
Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE:
4-7 years related experience and/or training
Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently.
Keeping records, documents, and project files organized and easily accessible.
Excellent written and verbal communication skills to interact with team members, stakeholders, and clients.
Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint).
Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed.
Ability to think critically and adapt to changing project conditions.
Understanding of project budgets, cost tracking, and financial reporting.
Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports.
Strong time management skills to handle project deadlines and ensure timely task completion.
Ability to manage time effectively in a fast-paced environment.
Ability to work well with a diverse group of people, from team members to external vendors.
Skill in fostering a collaborative, respectful work environment.
Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress.
Ability to resolve conflicts and keep the team working toward common goals.
Handling disputes diplomatically and maintaining positive relationships among project team members.
Knowledge of State prevailing wage, DB and SCAThe salary range for applicants in this position generally ranges between $60,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-03 22:30:42
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
PROJECT ADMINISTRATOR
This is a hybrid position (working both remote and onsite in Beachwood), and will support our Eastern Division.
GENERAL PURPOSE OF THE JOB:
Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services.
Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required.
Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders.
This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed.
This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights.
Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days.
This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval.
The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur
Hours to Day Conversions
Calculating Market Price
Weekly backlog meetings
Review and resolve customer disputes
Manage tech service expenses
Assist with travel and hotel arrangements for maintenance and repair routes
Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation
Coordinate material orders
Review and process Readsoft workflow items
Monitor daily, weekly and monthly reports
Customer/Vendor Billing Portals
Bi-weekly Project Review Meetings
Payment Reconciliation
Report low margin jobs
Facilitate effective communication
Process Implementation Reviews
Assist in the preparation of project presentations, reports, and other project-related materials
Problem Solving
Conflict Management
Escalation of concerns and issues
Archive Project files as necessary
Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE:
4-7 years related experience and/or training
Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently.
Keeping records, documents, and project files organized and easily accessible.
Excellent written and verbal communication skills to interact with team members, stakeholders, and clients.
Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint).
Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed.
Ability to think critically and adapt to changing project conditions.
Understanding of project budgets, cost tracking, and financial reporting.
Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports.
Strong time management skills to handle project deadlines and ensure timely task completion.
Ability to manage time effectively in a fast-paced environment.
Ability to work well with a diverse group of people, from team members to external vendors.
Skill in fostering a collaborative, respectful work environment.
Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress.
Ability to resolve conflicts and keep the team working toward common goals.
Handling disputes diplomatically and maintaining positive relationships among project team members.
Knowledge of State prevailing wage, DB and SCAThe salary range for applicants in this position generally ranges between $60,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-03 22:09:23
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JOB DESCRIPTION
Primarily responsible for administering and coordinating the administrative requirements related to sales processes, including but not limited to managing customer data and records, coordinating with multiple departments, material and shipment management, analyzing sales reports, and providing proactive administrative support to sales teams.
Essential Functions
Provides customer service and troubleshooting assistance to sales team and customers.
Reviews and validates proper quote approvals are in place before processing quotes in CRM.
Maintains digital project files and other records.
Completes quote and bid requests with input from sales and other departments, ensuring proper review, approval, and deadlines are met.
Receives new orders and validates Purchase Order details against submitted order details, ensuring information is correct prior to order conversion.
Processes order according to the agreed terms and requirements; ensures order delivery timelines and documentation requirements are met.
Assess and updates shipment forecasting reports for accuracy and needs; requests material needs from purchasing and manufacturing as needed; proactively confirms needs with sales team to ensure project requirements are met.
Coordinates, expedites and traces the shipping of orders and leftovers; chooses the appropriate carrier based on project requirements and coordinates details with logistics and carriers; point of contact for shipment issues and responsible for resolving to ensure delivery to required destination.
Follows deposit invoice progression to ensure collection prior to material shipment.
Reviews order invoicing and subcontractor payment details to determine if within approval guidelines; escalates for approval as needed; enters information into the computer system and generates payments and invoices.
Proactively escalates compliance and risk related concerns to supervisor in a timely manner.
Responsible for reviewing and updating backlog, leftover, invoicing, product forecasting, and other management reports as required.
Forecast review and updates to ensure invoicing is captured in appropriate period.
Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms, as required.
Requests for insurance certificates for customers and general contractors.
Logs Contracts to be executed upon receipt and order entry; responsible for ensuring execution prior to project start.
Assesses customized customer correspondence (incoming and outgoing) for required approvals, coordinates approvals and distribution with appropriate team members.
Processes invoices from outside vendors, ensures invoices are allocated to correct project or account and that actual costs do not exceed budget.
Partners with Accounting and Purchasing to set up new vendors.
Minimum Requirements
High School Diploma or Equivalent
2+ years of related work experience in sales administration, sales operations, or customer service.
Excellent verbal, written and interpersonal skills.
High sense of urgency and the ability to independently problem solve, prioritize and successfully meet deadlines
Preferred Requirements
Bachelor's degree in business or marketing or the equivalent coursework in a related specialized field
Prior experience working in CRM and ERP systems, and MS Office
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $25.48/hour and $26.92/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2026-04-29 14:10:27
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JOB DESCRIPTION
Primarily responsible for administering and coordinating the administrative requirements related to sales processes, including but not limited to managing customer data and records, coordinating with multiple departments, material and shipment management, analyzing sales reports, and providing proactive administrative support to sales teams.
Essential Functions
Provides customer service and troubleshooting assistance to sales team and customers.
Reviews and validates proper quote approvals are in place before processing quotes in CRM.
Maintains digital project files and other records.
Completes quote and bid requests with input from sales and other departments, ensuring proper review, approval, and deadlines are met.
Receives new orders and validates Purchase Order details against submitted order details, ensuring information is correct prior to order conversion.
Processes order according to the agreed terms and requirements; ensures order delivery timelines and documentation requirements are met.
Assess and updates shipment forecasting reports for accuracy and needs; requests material needs from purchasing and manufacturing as needed; proactively confirms needs with sales team to ensure project requirements are met.
Coordinates, expedites and traces the shipping of orders and leftovers; chooses the appropriate carrier based on project requirements and coordinates details with logistics and carriers; point of contact for shipment issues and responsible for resolving to ensure delivery to required destination.
Follows deposit invoice progression to ensure collection prior to material shipment.
Reviews order invoicing and subcontractor payment details to determine if within approval guidelines; escalates for approval as needed; enters information into the computer system and generates payments and invoices.
Proactively escalates compliance and risk related concerns to supervisor in a timely manner.
Responsible for reviewing and updating backlog, leftover, invoicing, product forecasting, and other management reports as required.
Forecast review and updates to ensure invoicing is captured in appropriate period.
Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms, as required.
Requests for insurance certificates for customers and general contractors.
Logs Contracts to be executed upon receipt and order entry; responsible for ensuring execution prior to project start.
Assesses customized customer correspondence (incoming and outgoing) for required approvals, coordinates approvals and distribution with appropriate team members.
Processes invoices from outside vendors, ensures invoices are allocated to correct project or account and that actual costs do not exceed budget.
Partners with Accounting and Purchasing to set up new vendors.
Minimum Requirements
High School Diploma or Equivalent
2+ years of related work experience in sales administration, sales operations, or customer service.
Excellent verbal, written and interpersonal skills.
High sense of urgency and the ability to independently problem solve, prioritize and successfully meet deadlines
Preferred Requirements
Bachelor's degree in business or marketing or the equivalent coursework in a related specialized field
Prior experience working in CRM and ERP systems, and MS Office
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $25.48/hour and $26.92/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2026-04-29 14:10:23
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JOB DESCRIPTION
We are seeking an experienced and detail-oriented Contract Administration Supervisor to join our team.
In this critical role, you will lead a team of Contract Administrators, providing guidance, support, and performance management while collaborating with internal stakeholders including Legal, Sales, Construction, and Finance to support the US Sales contracting processes.
The cornerstone of our success is providing best-in-class customer service and fostering strong relationships with customers and internal stakeholders while ensuring compliance and mitigating risk.
If you are a problem solver who is seeking a fast-paced, customer-focused role, this role is for you!
This role is responsible for overseeing the daily operations of the contract administration function, managing workflow distribution, maintaining quality standards, and serving as the liaison between the administration team and senior management.
The ideal candidate has a solid background in contract review, negotiation, and administration, with proven leadership capabilities in an office setting.
Essential Functions
Supervise and lead a team of Contract Administrators, providing guidance, support, and performance management.
Oversee daily operations of the team, ensuring timely and accurate completion of tasks.
Assign and prioritize work based on business needs, utilizing multiple team email boxes and task queues.
Collaborate with internal stakeholders including Legal, Sales, and Finance to support contract processes.
Review, edit, and negotiate contract terms and conditions with customers to ensure compliance with company policies and risk tolerances.
Perform final review and signature of assigned contracts, escalating complex issues as needed.
Monitor and report on key performance indicators (KPIs) to ensure departmental goals are met or exceeded.
Develop and maintain efficient processes and standard operating procedures to support a scalable contract administration function.
Assist in the preparation and management of business & contractor licensing activities and renewals.
Act as the communication bridge between the contract admin team and senior manager to ensure alignment of goals, issues, and priorities.
Train new and existing team members on contract processes, systems, and tools.
Maintain accurate contract records in ERP and CLM systems.
Assist Contract Administrators in their tasks as needed.
Other duties and projects, as assigned
Minimum Requirements
Bachelor's degree in Business, Legal Studies, or a related field.
5+ years of experience in contract administration or related role.
3+ years in a supervisory or team leadership capacity.
Demonstrated experience reviewing, editing, and negotiating complex commercial contracts - Mainly third-party contracts received from GCs and facility owners.
Experience working in an office-based, team-oriented environment.
Strong leadership and team management skills.
Understanding of insurance terminology, ability to interpret requirements and read certificates of insurance (COIs).
Excellent verbal and written communication skills.
High attention to detail and organizational ability.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Solid understanding of legal terminology and contract structures.
Preferred Requirements
Certified Commercial Contracts Manager (CCCM) or other relevant certifications.
Familiarity with risk management principles.
Experience with Enterprise Resource Planning (ERP) & Contract Lifecycle Management (CLM) software; Agiloft experience is strongly preferred.
Familiarity with insurance documents and understanding coverage requirements.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for this role is $80,000 - $90,000.
Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2026-04-28 14:23:53
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JOB DESCRIPTION
We are seeking an experienced and detail-oriented Contract Administration Supervisor to join our team.
In this critical role, you will lead a team of Contract Administrators, providing guidance, support, and performance management while collaborating with internal stakeholders including Legal, Sales, Construction, and Finance to support the US Sales contracting processes.
The cornerstone of our success is providing best-in-class customer service and fostering strong relationships with customers and internal stakeholders while ensuring compliance and mitigating risk.
If you are a problem solver who is seeking a fast-paced, customer-focused role, this role is for you!
This role is responsible for overseeing the daily operations of the contract administration function, managing workflow distribution, maintaining quality standards, and serving as the liaison between the administration team and senior management.
The ideal candidate has a solid background in contract review, negotiation, and administration, with proven leadership capabilities in an office setting.
Essential Functions
Supervise and lead a team of Contract Administrators, providing guidance, support, and performance management.
Oversee daily operations of the team, ensuring timely and accurate completion of tasks.
Assign and prioritize work based on business needs, utilizing multiple team email boxes and task queues.
Collaborate with internal stakeholders including Legal, Sales, and Finance to support contract processes.
Review, edit, and negotiate contract terms and conditions with customers to ensure compliance with company policies and risk tolerances.
Perform final review and signature of assigned contracts, escalating complex issues as needed.
Monitor and report on key performance indicators (KPIs) to ensure departmental goals are met or exceeded.
Develop and maintain efficient processes and standard operating procedures to support a scalable contract administration function.
Assist in the preparation and management of business & contractor licensing activities and renewals.
Act as the communication bridge between the contract admin team and senior manager to ensure alignment of goals, issues, and priorities.
Train new and existing team members on contract processes, systems, and tools.
Maintain accurate contract records in ERP and CLM systems.
Assist Contract Administrators in their tasks as needed.
Other duties and projects, as assigned
Minimum Requirements
Bachelor's degree in Business, Legal Studies, or a related field.
5+ years of experience in contract administration or related role.
3+ years in a supervisory or team leadership capacity.
Demonstrated experience reviewing, editing, and negotiating complex commercial contracts - Mainly third-party contracts received from GCs and facility owners.
Experience working in an office-based, team-oriented environment.
Strong leadership and team management skills.
Understanding of insurance terminology, ability to interpret requirements and read certificates of insurance (COIs).
Excellent verbal and written communication skills.
High attention to detail and organizational ability.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Solid understanding of legal terminology and contract structures.
Preferred Requirements
Certified Commercial Contracts Manager (CCCM) or other relevant certifications.
Familiarity with risk management principles.
Experience with Enterprise Resource Planning (ERP) & Contract Lifecycle Management (CLM) software; Agiloft experience is strongly preferred.
Familiarity with insurance documents and understanding coverage requirements.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for this role is $80,000 - $90,000.
Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2026-04-28 14:17:59
