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Global IT Support Service Desk Analyst (11am - 7pm)
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Location: City of London
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Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
The Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff.
In the role of Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.
Responsibilities
, Addressing customer requests promptly with a focus on exceptional service.
, Monitoring ticket status, following up with technicians, and contacting users after resolution for quality assurance.
, Responding to Service Desk calls, resolving issues on first contact, and escalating complex cases to technicians.
, Logging inquiries and maintaining accurate records in the Service Desk tracking system.
, Participating in training to stay updated on current and new technologies for effective support.
, Following the Firm's Policies and Procedures while providing user support and utilizing best practices.
, Assisting with additional tasks and projects to support Service Desk operations.
Candidate Requirements
Essential Skills and personal qualities
, Strong communication skills with the ability to develop tactical plans.
, Proficient in operating systems and core applications, including Microsoft Windows 10, Office 365 Suite.
, Excellent troubleshooting skills for PC-related issues.
, Intermediate networking knowledge, including wireless technologies.
, Familiar with Internet Explorer, Firefox, and Microsoft Edge browsers.
, Available for on-call and overtime work as needed.
, Extensive experience in a professional services environment, preferably within a law firm.
, Preferred experience at a team lead level or above, with knowledge of iManage Work, Citrix/VPN, Microsoft Multi-factor Authentication, and ITSM ticket management systems.
, Bachelor's degree preferred.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2024-11-14 14:28:52
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My Client is a leading provider of integrated avionics, engines, systems and service solutions for aircraft manufacturers, airlines, business and general aviation, military space and airport operations.
The Aerospace Yeovil site includes Integrated Supply Chain operations and Engineering & Technology as well as other support functions.
It specialises in several product lines including: Environmental Control Systems, Life Support Systems, Hydraulics Systems and Control & Data Systems.
We are currently recruiting for a Temporary Finance Analyst to work on site at their offices in Yeovil.
Reporting to the Yeovil ISC Finance Lead, the Yeovil ISC Finance Analyst will assist in the
development of a strategic business partnership with the Yeovil ISC Site Leadership Team.
This role will work with the Yeovil ISC Finance Lead to improve product margins through
constant review and analysis of potential cost reduction initiatives covering both the
manufacturing and procurement environment.
The role will work with the ISC Finance Lead to achieve alignment across site functions including Integrated Supply Chain, Engineering, HR and the business in the achievement of targets and goals.
It will provide data and analyses that will assist in the drive to reduce site inventory and working capital improvements, by working with SIOP, Logistics and Procurement.
The role will support the implementation of a real time data dashboard at the Yeovil site,
covering key ISC metrics.
Responsibilities will include:-
To work with the Yeovil Site ISC Leadership Team to ensure that annual operating plans
and forecasts are robust and fully aligned with Site SIOP process and understood by the
local ISC Team.
To investigate and present P&L variances to monthly financial results as provided by the
supporting Regional Finance Team (RFC).
Provide value-added support to the site HOS process, including delegated attendance at
all daily Tier 3 meetings as required.
To assist in the annual standard cost revision exercise, inventory-re-valuation and
standard maintenance.
To review and interpret analyses of overhead burden, production settlement, purchase
price and scrap variances as prepared by the supporting Regional Finance Team
(RFC).
To provide relevant information necessary to support the site SIOP process.
To present functional cost information as prepared by the supporting Regional Finance
Team (RFC).
To implement an operating system that ties and links this information with Yeovil
ISC business routines including the site cost council.
To work with the Yeovil ISC Finance Lead to establish an efficient and robust working
operating system with the relevant Regional Finance Team (RFC).
The successful Applicant should have/be able to:-
Proven experience and financial skills in analysis, planning, forecasting and accounting.
Strong communication skills covering both document preparation and verbal presentation.
Excellent analytical skills.
Results oriented and a self starter.
Assume ownership and provide staff leadership as well
as being able to work independently with a remote supervision structure.
Build effective working relationships across business functions, both locally and
regionally.
Experience:-
Professional accounting qualification preferred
Relevant accounting / finance experience
Proven managerial experience
Excellent MS Office and other relevant system skills.
Knowledge of SAP System (Desired)
Other Experience/Attributes/Skills Required:-
Adherence to Company Processes & Procedures
Working in a Customer-focused environment and achieving targets
The Applicant should be able to display essential skills in the adherence to Health &
Safety standards at all times, teamwork, flexibility and the ability to use initiative
Continuous Improvement
Any further training requirements will be provided:- PC skills (incl.
Company Operating
Systems), Manual Handling, 5S, HOS Principles and general Health & Safety
If you have the desired skills and experience and wish to be considered then please apply or call Ian at Holt Engineering on 07734406996 ....Read more...
Type: Contract Location: Yeovil,England
Start: 13/11/2024
Duration: 1.0 HOUR
Salary / Rate: £20 - £25 per hour
Posted: 2024-11-13 08:29:07
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is Sales and Distribution.
The scope of responsibility is for Tremco North American operations; all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in a given functional area, such as: sales & distribution, finance & accounting or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale project and provides appropriate status information regarding projects. Coordination.
Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in Customer Service and or Distribution. 4+ Years SAP S/4HANA implementation experience is preferred. 3+ Years SAP Super User in related discipline.
- Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Experience in SalesForce integration with SAP would be an asset Building reports in PowerBI knowledge would be an asset
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Skills and Abilities:
None.
Other Qualifications:
In-depth EDI knowledge is preferred
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations.
(0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions.
(80 - 100%) Exposure to CRT's.
(80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations.
(0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs.
Laptop & Files.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:12:22
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR).
The scope of responsibility is for Tremco Americas operations all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance or accounting is preferred.
SAP Certification in RAR and related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations.
(0-50%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:12:21
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GFR Data Analyst
Salary: £24,500 per annum
Location: Homebased (Travel to Bromley for initial training will be required for the role)
Monday-Friday: 09:00-17:30
Retail and Asset Solutions are looking for a GFR Data Analyst to join our Supply Chain Administrative team.
The Supply Chain admin team provides support to one of our key client contracts by processing and consolidating information received from auditors and producing customer/ management information reports.
Job Specifics - GFR Data Analyst
You will be required to:
Process, check, verify and consolidate data received from audit staff and prepare reports
Check audit information for discrepancies
Produce customer specific and management departmental reports, communicating these to relevant parties
Produce ad-hoc reports as requested by managers and customers
Person Specification:
A good administrative background
Proficiency in Microsoft packages, especially excel for the purpose of reporting and data input
Database experience preferable (Access and SQL)
Comfortable working under own initiative and unsupervised for long periods
We look forward to receiving your application.
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe's largest Food, DIY and Apparel retailers.
We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services.
This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts.
We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission.
In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers.
In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland.
We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: Croydon, England
Salary / Rate: Up to £24500 per annum
Posted: 2024-11-11 15:22:24
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GFR Data Analyst
Salary: £24,500 per annum
Location: Homebased (Travel to Bromley for initial training will be required for the role)
Monday-Friday: 09:00-17:30
Retail and Asset Solutions are looking for a GFR Data Analyst to join our Supply Chain Administrative team.
The Supply Chain admin team provides support to one of our key client contracts by processing and consolidating information received from auditors and producing customer/ management information reports.
Job Specifics - GFR Data Analyst
You will be required to:
Process, check, verify and consolidate data received from audit staff and prepare reports
Check audit information for discrepancies
Produce customer specific and management departmental reports, communicating these to relevant parties
Produce ad-hoc reports as requested by managers and customers
Person Specification:
A good administrative background
Proficiency in Microsoft packages, especially excel for the purpose of reporting and data input
Database experience preferable (Access and SQL)
Comfortable working under own initiative and unsupervised for long periods
We look forward to receiving your application.
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe's largest Food, DIY and Apparel retailers.
We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services.
This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts.
We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission.
In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers.
In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland.
We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: Orpington, England
Salary / Rate: Up to £24500 per annum
Posted: 2024-11-11 15:21:30
-
GFR Data Analyst
Salary: £24,500 per annum
Location: Homebased (Travel to Bromley for initial training will be required for the role)
Monday-Friday: 09:00-17:30
Retail and Asset Solutions are looking for a GFR Data Analyst to join our Supply Chain Administrative team.
The Supply Chain admin team provides support to one of our key client contracts by processing and consolidating information received from auditors and producing customer/ management information reports.
Job Specifics - GFR Data Analyst
You will be required to:
Process, check, verify and consolidate data received from audit staff and prepare reports
Check audit information for discrepancies
Produce customer specific and management departmental reports, communicating these to relevant parties
Produce ad-hoc reports as requested by managers and customers
Person Specification:
A good administrative background
Proficiency in Microsoft packages, especially excel for the purpose of reporting and data input
Database experience preferable (Access and SQL)
Comfortable working under own initiative and unsupervised for long periods
We look forward to receiving your application.
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe's largest Food, DIY and Apparel retailers.
We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services.
This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts.
We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission.
In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers.
In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland.
We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: South London, England
Salary / Rate: Up to £24500 per annum
Posted: 2024-11-11 15:20:12
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Test Analyst - An Exciting Software House
(Tech stack: Test Analyst, QA Engineer, Manual, Automated, TestComplete, SQL, NFT, UAT, Selenium, Swagger, Postman, JavaScript, Azure DevOps, ISEB, ISTQB, Microsoft Office, Test Analyst, Tester, Quality Assurance, QA Engineer)
Be the first of your friends to declare, “I love where I work!” and actually mean it.
Laugh hard and work hard with some of the best and brightest in the tech industry.Our client Here's your chance to join a cutting-edge HealthTech company at the forefront of innovation.
We're seeking Test Analyst Engineers with a passion for revolutionizing healthcare through technology to join our dynamic team.
They are looking for Test Analyst (Manual, Automated, TestComplete, Swagger, Postman) to help them dramatically expand and improve their offerings while simultaneously supporting a massive increase in the capacity of their systems.
The ideal Test Analyst candidates will have experience in some or all of the following (full training will be provided to fill any gaps in your skill set): manual testing, automated testing, TestComplete, NFT (Non-Functional) testing and UAT (User Acceptance), Selenium, SpecFlow, web-based testing, browser DevTools, test cases for and testing multi-tier systems, Database, App Servers, Web and Mobile Apps, Agile, continuous delivery processes and tools, JavaScript, CSS3, HTML5, SQL, Jira, Confluence, Azure DevOps, .NET, C#, NUnit, Flurl, Azure, VSTS, DevOps, MS Test Manager and CI / CD tools.
An ISEB or ISTQB or equivalent qualification is preferred.
Their benefits include the following:
Bonus
Medical, dental and vision insurance.
Life Insurance
Company pension.
Awesome work environment at a company with a huge vision.
Location: Burton-in-Kendal / Hybrid Working
Salary: £28,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
To apply for this position please send your CV to Sunny Bhalla at Noir.
NOIRUKTECHREC
NOIRUKREC
NC/SB/TAN ....Read more...
Type: Permanent Location: Cumbria, England
Start: ASAP
Salary / Rate: £28000 - £35000 per annum + + Bonus + Benefits + Pension
Posted: 2024-11-11 02:02:05
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Are you an experienced Systems Administrator with a knack for troubleshooting and a passion for supporting robust IT systems? Join us as a 2nd Tier Analyst / Systems Administrator, offering up to £40,000 plus benefits, based in Cambridge or remote with occasional travel.About the CompanyWe are a fast growing and successful GovTech company.
We are dynamic and forward thinking, with great ambition.
You will have the chance to share your knowledge and make your presence felt.
With our people at the core of everything we do, we don’t want people to ‘fit in’, diversity and difference are essential to creativity.
We want people to thrive in our open and collaborative environment and be an integral part of our close knit team.So, if you are looking for something more than ‘just a job’, you are in the right place.
We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities.If this all appeals and you have the ambition to match ours, then read on!The Job RoleAs a 2nd Tier Analyst / Systems Administrator, you will work directly with customers, third parties and internal teams to support customers using our products built on the Salesforce platform.The 2nd Tier Support Analyst / Systems Administrator will be responsible for picking up support tickets escalated from 1st line support, identifying the root cause, making necessary adjustments and providing clear communication to the customer at all stages of the ticket lifecycle.Key Responsibilities:
Providing prompt resolution to inbound support tickets or assigning to an appropriate resources / queue where necessary.In collaboration with the wider team, coordinate and execute proactive maintenance for our company’s systems.Coach other members of the team and produce training materials/diagrams where appropriate.Make adjustments to system configuration, security models and document templates as required by our customers.Assisting with product instals, upgrades, patches and testing.
Promoting well documented changes from a non-production environment into production.Work with the internal project team to develop project documentation and configuration templates.
Ensure that your work is well documented so others within the team can make use of it on appropriate projects.Look for new ways to improve our processes and products by analysing information gathered from customers and presenting well thought out solutions and ideas back to internal seniors and leads in our R&D department.
You may see your work and suggestions added to our products, helping you show your customers that you are working for them.
Is this You?Requirements:
Experience of configuring or developing business (web) applications.A good understanding of concepts such as data models, security models, and workflows.A working knowledge of ticketing systems such as Salesforce Case / Jira / Trello and key workflows / lifecycles for support tickets.Understand the principles of application architecture and have experience with the design process.Excellent level of customer service (our team’s customers are external, but your experience working with internal stakeholders is also valued) and helping them work through challenges to achieve a positive outcome.Excellent communication skills both verbal and written.Highly organised and not easily fazed by unexpected changes or issues.You must be a self-starter, as comfortable working outside of the box as in it, happy to learn any technology or tool and become the expert on it within the company.
You should not be afraid to step up and lead if appropriate.
Desired Skills and Experience:
Hands on experience with data analysis and/or migration work.Salesforce experience - We build mainly on the Force.com platform so existing knowledge and experience with Salesforce is desirable.
You should be able to turn your hand to both the declarative and programmatic aspects of the platform.Experience working with and configuring cloud services (AWS, Azure, etc).Knowledge of how the UK public sector is structured and the different roles and purposes of the organisations that comprise it.
This will help you understand who our customers are and the pressures they face.Commercial awareness - Understanding when a request falls outside the standard support offering and may be classed as a chargeable piece of work.
How to ApplyIf you think you have the skills and experience, please click on the link provided and you will be redirected to the company’s website to complete your application.Equal Opportunities StatementWe are committed to maintaining a workplace free from discrimination or harassment.
We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity.
We are committed to providing equal employment opportunities to all qualified candidates and employees.
We appoint, train, develop and promote on the basis of merit and ability.
We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued. ....Read more...
Type: Permanent Location: Cambridge, Cambridgeshire, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40k per year + Benefits
Posted: 2024-11-08 09:04:58
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Systems Administrator/3rd Line IT Support Candidate required for a leading firm in Reading, up to £45k office based
This is a fantastic opportunity for an IT Engineer who wants to elevate his career further.
The Support Analyst provides technical support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices.
The ideal candidate will have experience with executives and would be able to identify recurring problems and work toward root cause analysis with proactive preventative solutions as well be able to implement improvements.
Responsibilities
, Ensures that all requests from users are logged and escalation procedures are followed.
Maintains problem status/resolution information in ticketing database.
, Must be proficient with Azure
, Troubleshooting problems with Windows based workstations, custom applications, email, network and peripheral equipment.
, Maintains expert level knowledge of the platform's operating systems, standard applications, and computer hardware solutions.
, Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems
, Dealing with IOS & Android Workspace ONE MDM queries.
, Prioritize and escalate problems as required to the appropriate IT teams.
, Collaborate with other IT teams as needed to determine and resolve issues.
, Actively monitor work queues for timely completion of customer requests.
, Pre-meeting conference room setup and support of audio / visual equipment as needed.
, Participation in projects related to maintenance of European data centre in London.
, Providing training, troubleshooting and assistance with new joiner user setups
Apply today to be considered ....Read more...
Type: Permanent Location: Reading, England
Start: 31/10/2024
Salary / Rate: Up to £45000.00 per annum
Posted: 2024-11-07 08:37:11
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Job Description:
Our client, a financial services firm in Edinburgh, is recruiting for an Information Security Risk Analyst on a 12 month fixed term contract basis.
If you have previous information security risk management experience and are looking to join a global business, this could be an excellent opportunity for you!
Please note that the role holder will be required in the Edinburgh office 3 days per week.
Skills/Experience:
Previous Information Security Risk Management experience
Working knowledge of security frameworks/standards e.g.
ISO 27001, HMG Cyber Essentials or NIST Cybersecurity Framework
Certified in Risk and Information Systems Control (CRISC) or other risk management certification
Excellent communication and analytical skills
Core Responsibilities:
Ensure security policies, processes, and procedures are thorough
Ensure that security controls are sufficient to safeguard sensitive information systems
Assist in detecting information security breaches or tracing the origin of unauthorised access
Recommend defensive measures, including firewalls, security software, and data encryption
Document and coordinate vulnerability management efforts and monitor the resolution of risks related to critical or sensitive information, systems, services, and processes
Chair Technology Risk Management meetings, engage stakeholders, assign and track actions to remediate identified security risks
Conduct security due diligence for all critical suppliers
Carry out risk assessments and document findings, including potential impacts and statistical probability
Benefits:
Hybrid working model
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15795
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS ....Read more...
Type: Contract Location: Edinburgh, Scotland
Start: ASAP
Posted: 2024-11-05 11:12:31
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Global IT Support Service Desk Analyst (11am - 7pm)
________________________________________
Location: City of London
Salary: £48,000 - £52,000 per annum
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
The Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff.
In the role of Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.
Responsibilities
, Addressing customer requests promptly with a focus on exceptional service.
, Monitoring ticket status, following up with technicians, and contacting users after resolution for quality assurance.
, Responding to Service Desk calls, resolving issues on first contact, and escalating complex cases to technicians.
, Logging inquiries and maintaining accurate records in the Service Desk tracking system.
, Participating in training to stay updated on current and new technologies for effective support.
, Following the Firm's Policies and Procedures while providing user support and utilizing best practices.
, Assisting with additional tasks and projects to support Service Desk operations.
Candidate Requirements
Essential Skills and personal qualities
, Strong communication skills with the ability to develop tactical plans.
, Proficient in operating systems and core applications, including Microsoft Windows 10, Office 365 Suite.
, Excellent troubleshooting skills for PC-related issues.
, Intermediate networking knowledge, including wireless technologies.
, Familiar with Internet Explorer, Firefox, and Microsoft Edge browsers.
, Available for on-call and overtime work as needed.
, Extensive experience in a professional services environment, preferably within a law firm.
, Preferred experience at a team lead level or above, with knowledge of iManage Work, Citrix/VPN, Microsoft Multi-factor Authentication, and ITSM ticket management systems.
, Bachelor's degree preferred.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £48000 - £52000 per annum
Posted: 2024-11-04 17:07:55
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2nd Line IT Support Candidate required for a leading firm in Reading, up to £45k office based
This is a fantastic opportunity for an IT Engineer who wants to elevate his career further.
The Support Analyst provides technical support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices.
The ideal candidate will have experience with executives and would be able to identify recurring problems and work toward root cause analysis with proactive preventative solutions as well be able to implement improvements.
Responsibilities
, Ensures that all requests from users are logged and escalation procedures are followed.
Maintains problem status/resolution information in ticketing database.
, Must be proficient with Azure
, Troubleshooting problems with Windows based workstations, custom applications, email, network and peripheral equipment.
, Maintains expert level knowledge of the platform's operating systems, standard applications, and computer hardware solutions.
, Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems
, Dealing with IOS & Android Workspace ONE MDM queries.
, Prioritize and escalate problems as required to the appropriate IT teams.
, Collaborate with other IT teams as needed to determine and resolve issues.
, Actively monitor work queues for timely completion of customer requests.
, Pre-meeting conference room setup and support of audio / visual equipment as needed.
, Participation in projects related to maintenance of European data centre in London.
, Providing training, troubleshooting and assistance with new joiner user setups
....Read more...
Type: Permanent Location: Reading, England
Start: 31/10/2024
Salary / Rate: Up to £45000.00 per annum
Posted: 2024-11-04 12:50:54
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QA Engineer - Insurance - Remote
(Tech stack: QA Engineer, Manual, Automated, NFT, UAT, Regression testing, Smoke testing, Selenium, Specflow, ISEB, ISTQB, Test Analyst, Tester, Quality Assurance, QA Engineer, .Net, JIRA)
Are you a detail-oriented Manual Tester with a passion for quality assurance and some experience in automation? We want you to be part of our clients dynamic team!
Be the first of your friends to declare, “I love where I work!” and actually mean it.
Be part of a supportive and collaborative team that values your input.
Laugh hard and work hard in an easy-going, relaxed culture! With a focus on innovation and excellence, they strive to deliver the best products and services in the industry.
This is a fantastic role for a proven mid-level QA Engineer with ideally 4-5 years experience as a Manual tester and a solid understanding of QA methodologies.
Ideally you will have some level of automation experience/knowledge and are looking to make your mark as you will play a pivotal role in the development of our client's testing methods and selection of Automation tools (i.e Selenium, Specflow, NUnit, XUnit, Postman, Telerik etc).
We are looking for QA Engineer (Manual, Automated, NFT, UAT, Selenium, SpecFlow) who is a confident Manuel tester with the ability to challenge and justify in order define testing criteria and standards.
You will be working in an environment that is .Net focused so any background testing in this environment would be highly beneficial though not a requirement.
The ideal QA Engineer candidate will have experience in some or all of the following (full training will be provided to fill any gaps in your skill set): manual testing, automated testing, NFT (Non-Functional) testing and UAT (User Acceptance), Selenium, SpecFlow, web-based testing, browser DevTools, test cases for and testing multi-tier systems, Database, App Servers, Web and Mobile Apps, Agile, continuous delivery processes and tools, Jira, .NET, C#, NUnit, VSTS, MS Test Manager and CI / CD tools.
An ISEB or ISTQB or equivalent qualification is beneficial.
Benefits: Pension, Medical, Life assurance, Medicash etc.
Location: Remote Working
Salary: upto £45K + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though this is a remote working role.
To apply for this position please send your CV to Lina Savjani at Noir.
NOIRUKTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: Warwickshire, England
Start: ASAP
Duration: PERM
Salary / Rate: £35000 - £45000 per annum + Pension, Life assurance, PMI, Medicash etc
Posted: 2024-11-04 02:00:51
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Key Responsibilities:, Lead Business Analysis Team: Supervise, mentor, and coordinate the efforts of two Business Analysts, ensuring alignment with project goals, deadlines, and quality standards., Requirements Gathering & Documentation: Collaborate with stakeholders to elicit, analyse, and document business and technical requirements for system migration, ensuring clarity and alignment with the business objectives., System Transition Expertise: Leverage experience in Superannuation and system transitions to support the transition process effectively, with a focus on seamless migration and member data integrity., Technical Analysis & Solution Design: Provide technical insight and guidance on solutions, particularly focusing on Salesforce, XPLAN, and other Superannuation administration systems., Stakeholder Engagement: Act as a primary point of contact between business units and IT teams, fostering open communication and promoting collaborative solutions to complex business challenges., Quality Assurance: Develop and implement test cases and scenarios in collaboration with quality assurance teams, ensuring that all requirements are met and that the new system aligns with the business's needs.
Key Skills and Experience:, Superannuation Experience: Demonstrated expertise in Superannuation industry practices, specifically in system migration projects., Technical Proficiency: Strong experience with Salesforce, XPLAN, and Superannuation administration systems; capable of translating business needs into technical requirements., Requirements Writing: Proficient in developing comprehensive and clear technical documentation and requirements specifications., Leadership: Proven ability to lead a small team of Business Analysts, with a focus on driving productivity, mentoring team members, and aligning team efforts with strategic goals., Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex ideas effectively to both technical and non-technical stakeholders.
Qualifications:, Bachelor's degree in business, Information Technology, or a related field., 5+ years of experience as a Business Analyst, with a minimum of 2 years in a Senior/Lead capacity., Extensive experience in Superannuation and system transition projects, preferably with a focus on Salesforce and XPLAN., Familiarity with Agile methodology and project management principles.
If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
....Read more...
Type: Contract Location: Sydney CBD, Sydney, Australia
Start: ASAP
Duration: 12 months
Salary / Rate: Package
Posted: 2024-11-01 06:52:12
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High Performance Computing Analyst required to help ensure HPC facilities meet availability, performance and usability requirements.
The successful candidate will have a university degree and experience of
Parallel processing computer systems including large-scale Linux clusters.
Unix or Linux systems administration, Unix shells, Python or Perl and configuration management.
C, Fortran, MPI and/or OpenMP programming.
High-Performance Computing facility running at least a hundred thousand jobs a day.
Main duties and key responsibilities
Facilitate efficient use of HPC facilities support groups, developers and end users with assistance, tools and training by
Resolving user and operational problems operating systems and HPC software stack.
Configuring, testing, tuning and go live of new HPC hardware.
Install, maintain, configure and tune the operating system, high-performance interconnects, parallel filesystems, batch scheduling systems, standard utilities, user environment and locally developed tools on the HPC facilities.
Continuously improve resiliency
Provide on-site 24x7 monitoring staff with information, procedures and training that they need.
Implement security for HPC systems.
....Read more...
Type: Permanent Location: Reading, England
Start: ASAP
Duration: Permanent
Salary / Rate: £65000 - £78000 Per Annum None
Posted: 2024-10-31 19:44:03
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JOB DESCRIPTION
Our continuous improvement team is looking for a data analyst to join our team and assist with data clean-up, database creation, and data analytics.
This position will primarily support the manufacturing sector of the business, but will also work on projects in inter-related areas such as supply chain, procurement, and warehousing.
The ideal candidate would have knowledge in manufacturing business flows, general working knowledge of ERP/MRP systems, and strong analytical and reporting skills.
This is a new position, created to support the continuous improvement team, but to also align with the overall company initiatives of building and developing a data analytics group to improve efficiencies and reduce costs in all areas of the business.
The position would be located in the Cleveland, OH area, but remote applications may be considered within commuting distance of Cleveland, OH.
While much of the work with individual operating companies may be done remotely via virtual meetings, there will be some amount of travel required. Job Responsibilities ☐ Modify existing web portals, both inputs and outputs, and provide interpretable analysis ☐ Analyze existing datasets into visually understandable outputs (Tableau, Power BI, or similar) ☐ Interact with manufacturing management to understand data needs and build requested outputs ☐ Own the Minitab Engage dashboard and provide support for program launch ☐ Assist with extracting data from plant-floor PLCs and analyzing data sets ☐ Connect with and/or extract data from multiple ERP/MRP systems (ie.
SAP, D365, etc.) ☐ Work closely with centralized IS/IT to support and ensure alignment with overall data analytics goals ☐ Provide training on analytics systems such as Power BI and Tableau, to potential power users/developers Skills & Education ☐ Bachelor's degree in information systems, data analytics, engineering, or similar ☐ Ability to create, modify, and maintain databases with relational tables ☐ Web design and programming skills (SQL, R, python, or visual basic) ☐ PLC data interface communication and data extraction ☐ Familiarity with ERP/MRP systems and/or interfaces and data extraction ☐ Knowledge of built-in analytic functions within main ERP systems (D365, SAP, etc.) ☐ General manufacturing and business knowledge to assist in vetting out data analysis ☐ Project management and strong organizational skills ☐ Knowledge of machine learning algorithms a plus
Benefits and Compensation
The employee will be eligible to participate in all applicable corporate benefit programs which include a defined benefit pension plan, a company-matched 401(k), medical and dental plans, group life and disability plans, and employee assistance program.
The employee will also be eligible for paid vacation, PTO, paid holidays, and tuition reimbursement.
Employee will be eligible for annual merit increases and bonus.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio
Posted: 2024-10-28 22:53:27
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Senior Procurement Systems Analyst
Location: West Sussex
Contract: Temporary (5 month initial)
Rate: £400 Per Day Umbrella (PAYE Inc.
£352.07, PAYE Exc.
£314.15)
Start date: ASAP
*Hybrid Working - 1 day a week in office
*
Contact: miraj.hussen@servicecare.org.uk
Job Description
Service Care Solutions is recruiting on behalf of a local authority in the West Sussex area for a Senior Procurement Systems Analyst.
This key role involves developing and executing a system strategy for the Oracle Fusion ERP implementation while overseeing the Atamis procurement system configuration to meet regulatory requirements.
The successful candidate will manage end-to-end procurement functions, support system compliance, and ensure effective adoption of new tools through tailored user training.
Additionally, the Analyst will lead the Business Processes and Systems Working Group, acting as a liaison for stakeholders to facilitate digital transformation within procurement.
This position offers a unique opportunity to drive efficiency and ensure compliance in a regulated public sector environment.
Main responsibilities
Develop and implement a comprehensive system strategy to support the Oracle Fusion ERP system, focusing on procurement processes across the council, including NHS England's Provider Selection Regime and Procurement Reforms to PCR 2015.
Take lead accountability for configuring and supporting Atamis procurement systems, ensuring all functions meet council requirements.
Support end-to-end procurement processes in line with UK procurement practices, addressing system diagnostics, solutions, and enhancements to maximize user capabilities.
Develop and deliver user training, create training materials, and communicate system updates, release notes, and compliance requirements to ensure successful system adoption and compliance.
Manage and lead the Business Processes and Systems Working Group, oversee user licensing and profiles, and provide essential support for procurement systems, including a dedicated helpdesk for user queries.
Candidate Requirements
Demonstrated knowledge and experience in procurement IT systems, including design, development, configuration, analysis, and reporting, especially within a regulated, public sector environment.
Strong ability to engage and influence stakeholders at multiple levels, both internally and externally, ensuring digital and compliance outcomes align with organisational goals.
Ability to conduct in-depth analysis of current systems, identify gaps, and recommend improvements for procurement processes and compliance support.
Degree in a relevant field (business, IT, or mathematics) with certification or willingness to pursue certification in Procurement Reforms or the GCC Contract Management Programme.
Progress toward MCIPS is desirable.
Practical experience with UK procurement practices, including knowledge of CLM systems, Source to Contract, Purchase to Pay processes, and familiarity with Crown Commercial Services and other Local Authority frameworks.
If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
Type: Contract Location: West Sussex, England
Start: ASAP
Duration: 5 Months
Salary / Rate: £314.15 - £352.07 per day
Posted: 2024-10-26 21:03:34
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1st Line Support - Central London - Financial Services - £30,000 to £34,000 (+ bonus) Are you looking to join a progressive wealth management firm that invests heavily in their technology? Do you want to work in a close-nit team, where progression and training is at the heart of their skill set?COMPANY OVERVIEWMy client is a privately owned Wealth Management firm, that is based solely in the UK.
Technology is at the heart of their operations, due to the ever changing trading landscape.
This is the reason all of their 1st to 3rd Line is internal, and no infrastructure service is outsourced!KEY DUTIESProvide 1st line internal and external support to our clients end users and external clients, with some 2nd line support when necessary.SKILLS REQUIRED
Experience of working in a Service Desk environmentExperience of using a Service Desk applicationExcellent communication skillsBasic understanding of a computer networkWindows 7 experience/exposure MS Office 2007/10 support skills (especially outlook)Experience in mobile telecommunicatesTo be familiar with the operational characteristics of all the Firm's systemsTo Provide 1st & 2nd (when necessary) line support logging via Service Desk application.To provide predominantly internal support, but some external support to clients who access their company online portal.To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I.T.
where they might be of use to the Firm
Desirable
Preferably educated to Degree/A Level/HND/City & Guilds or equivalent ITIL Certified - (Training is offered to achieve certs)
You must have excellent communication skills and hold at least 18months experience in a similar role.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £30000.00 - £34000.00 per annum
Posted: 2024-10-24 15:45:17
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Housing IDVA (Independent Domestic Abuse Advisor)
Job Summary
We are seeking a skilled and compassionate Housing IDVA to join our Violence Against Women and Girls (VAWG) service.
In this role, you will provide crisis intervention, advocacy, and housing-related support to women survivors of domestic abuse.
You will collaborate closely with housing providers and local councils, upskill housing practitioners, and provide vital support to women with housing challenges, ensuring their voices guide every stage of the process.
As part of the dynamic team, you will engage survivors, assess risks and needs, and develop safety plans.
You will manage a caseload of survivors while offering expertise in housing, tenancy, and risk management.
This role is essential to ensuring women with complex housing needs can access secure accommodation and have the support needed to live safely.
Key Responsibilities and Duties
Engagement & Advocacy: Proactively reach out to housing service providers and local councils to introduce the service, enhance their response to domestic abuse, and encourage referrals.
You will co-locate in housing services four days a week, providing briefings and supporting upskilling of housing workers.
Case Management: Hold a caseload of survivors and conduct comprehensive risk and needs assessments for women facing domestic violence.
Develop tailored support plans focused on short- and long-term safety planning, and offer appropriate advocacy and multi-agency referrals.
Housing Support: Provide expert advice on housing rights and options, support tenancy sustainment, and address barriers to accessing housing support for survivors.
Safeguarding: Assess risks to children and adults, ensuring safety measures are in place, and refer cases to safeguarding and Adult at Risk services where appropriate.
Attend multi-agency meetings to advocate for clients' safety and wellbeing.
Monitoring & Reporting: Ensure accurate and secure case recording and provide internal and external reports for safeguarding conferences, team meetings, and evaluation purposes.
Collaborate with the Data Insights Analyst to ensure project monitoring and evaluation.
Crisis Intervention: Participate in the duty team rota, conducting intake assessments and providing immediate crisis intervention as required.
Essential Knowledge and Qualifications
Relevant qualification or training in domestic abuse, criminal justice, housing, or social work.
Thorough understanding of domestic violence dynamics, including physical, emotional, and sexual abuse, forced marriage, and so-called ‘honour-based violence.'
In-depth knowledge of housing systems, tenancy sustainment, and the legal rights of survivors.
Knowledge of safeguarding procedures and legislation for both children and adults.
Essential Experience
Experience working with women affected by domestic abuse, particularly those with complex housing needs.
Strong risk and needs assessment skills, including safety planning and crisis intervention.
Proven experience of partnership working with housing providers or in a housing-focused role.
Demonstrated ability to advocate for survivors and work effectively within multi-agency partnerships.
How to apply:To apply submit your CV or contact oliver.jefferson@servicecare.org.uk or contact 01772 208962. ....Read more...
Type: Contract Location: Hammersmith and Fulham, England
Start: ASAP
Duration: 3 Months
Salary / Rate: £18 - £20 per hour
Posted: 2024-10-24 13:54:48
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Business Analyst - Merseyside ConstabularyRate: £35.58 per hourLocation: Merseyside - Rose Hill
Job Purpose:The Business Analyst will investigate and analyse the force's business activities, recommend changes to enhance efficiency, and coordinate the implementation of those changes.
The role will also involve identifying opportunities for automation and managing its implementation to streamline existing business processes.
Principal Accountabilities:
Act as the intermediary between business users across the force and the technical staff in the ICT department, as well as external partners.
Work with managers and users of current systems to understand business needs and processes.
Align work with the force's overall business improvement plan.
Identify improvement areas by analysing existing processes, consulting management and staff, and benchmarking against other organisations.
Recommend process improvements to eliminate inefficiencies and reduce effort.
Specify and document IT solutions to automate processes in collaboration with the ICT department and system providers.
Manage projects aimed at implementing business process changes and automation.
Document and assess outcomes and resources used before and after proposed changes.
Supervise and coordinate project teams.
Ensure compliance with the ACPO Guidance on the Management of Police Information.
Take responsibility for Health and Safety matters within the scope of the role.
Knowledge and Experience:
Excellent verbal and written communication skills to engage with diverse executives, managers, staff, and technical experts.
Proven track record in business analysis, process automation, and improvement within large organisations.
Strong analytical skills to interpret business needs and develop process maps and specifications.
In-depth knowledge of IT applications and Business Process Management software.
Project management experience to oversee the implementation of recommendations.
A degree or equivalent qualification in computing or related fields is preferred, but equivalent work experience will be considered.
A full clean driving license is required.
Contact:If you are interested, please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk. ....Read more...
Type: Contract Location: Merseyside, England
Salary / Rate: £27.58 - £35.84 per hour
Posted: 2024-10-24 11:24:52
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JOB DESCRIPTION
Summary - General Purpose of the Job:
Primary focus of this position will be to work directly with the business and corporate to develop and migrate our financial processes onto our corporate CFIN platform which will include new AP, AR, Close, Travel and Expense and Capital Processes and tools.
This position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling.
The scope of responsibility is for all CPG - all businesses, all locations.
Nurtures and insures the successful use of the application systems tools.
Provides total support to the users of SAP application system and ancillary software tools, including, configuration, enhancements & process improvements, problem resolution, training and education, report development.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Able to work independently.
Will works with the business directly to identify understand current pain points and be the voice as we develop standardized processes across the various RPM Businesses.
This can include managing re-design, developments, enhancements, training and or training documentations, introductions to new tools which may include Fiori, other SAP features or other third party integrated applications.
As part of these duties the following may apply: Architect solutions and alternatives to meet the specified requirements, such as: SAP baseline functionality, Fiori, third party applications which may include reporting, specialized configuration.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Performs systems analysis, design, configuration and programming tasks (spec development) related to enhancements, interfaces, data conversion and special reporting requirements, etc.
Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Effective communicator and strong collaborator, able to work across functions.
Self-motivated with leadership skills which will support leading the business through change.
Experience with training users and industry leading documentation practices. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader, group leader or project coordinator to coordinate tasks related to a specific initiative or project that fall under the scope of this position.
Project management activities include planning, resource allocation, milestone tracking, coordinating with various stakeholders. Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Works directly with the FICO Global Lead to evaluate proposed changes on the rest of the organization and to coordinate resources required to support the implantation of process improvements and or new technologies.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale project, and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Supervisory Responsibilities:
This position has no direct reports at this time and has no hiring/firing authority.
However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required.
Supervision may include work assignment, quality review, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance is preferred CPA would be an asset SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sr Accounting Role 7 - 10 years SAP implementation experience preferred In-depth experience with SAP S/4 HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Self-motivated / able to be a catalyst for change. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost-efficient business solutions, through the deployment of IT.
Has the ability to analyze requirements and identify opportunities to optimize our processes with a focus on those impacting the financial close.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
Experience in financial accounting and US GAAP and SOX control requirements.
In-depth experience with both costing-based and account-based COPA.
A working knowledge of RAR would be an asset.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations.
(0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions.
(80 - 100%) Exposure to CRT's.
(80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations.
(0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs.
Laptop & Files.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio
Posted: 2024-10-23 15:19:31
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Are you a Customer Quality Assurance Engineer or Analyst with a passion for delivering exceptional service quality? Do you have experience building and managing a team, or are you eager to take on that challenge?Insignis Talent is working with a rapidly growing Managed Security Service Provider (MSSP) that is actively seeking a Customer Quality Assurance Manager to join their team on a permanent basis.
In this key role, you will be pivotal in establishing a dedicated quality assurance function within the organization.Initially taking a hands-on approach, you will ensure the company's products and services consistently meet both customer expectations and regulatory requirements, while also implementing company-wide internal quality standards.
By fostering a culture of continuous improvement, you will drive initiatives to monitor, enhance, and sustain service quality across the customers.As a Customer Quality Assurance Manager, you will:
Customer Feedback & Issue Resolution
Lead the analysis of customer feedback, complaints, and returns to spot quality issues.
Be the primary contact for resolving customer quality concerns promptly.
Implement corrective and preventative actions (CAPA) to avoid future issues.
Quality Standards & Compliance
Develop and monitor quality assurance processes aligned with company standards.
Ensure products/services meet customer needs and comply with service level agreements.
Conduct internal audits to maintain and improve quality.
Continuous Improvement
Collaborate across teams (SOC, Integration, Platform, Change) to drive quality improvements.
Use data and metrics to enhance efficiency, quality, and customer satisfaction.
Lead root cause analysis and guide process improvements.
Team Leadership
Grow and manage the Quality Assurance team, fostering accountability and continuous improvement.
Facilitate cross-functional collaboration to meet customer quality expectations.
Reporting & Documentation
Prepare reports on quality performance, KPIs, and improvement plans.
Maintain up-to-date documentation of quality processes and feedback.
Present quality metrics and initiatives to senior management.
Skills/Experience/Qualifications
Proven experience in quality assurance focused on customer satisfaction.
Background in MSSP/Security Operations (SOC).
Proficiency in quality management tools and systems.
What's in it for you?
Competitive salary
Gym membership
24 days of holiday + bank holidays
Pension scheme
Training and development with recognized qualifications
Attendance at conferences and industry events
Annual off-site residential training
Access to an online training platform
Opportunities for global relocation with assistance
Weekly team socials
Enhanced maternity/paternity schemes
Supportive culture for career and personal growth.
Interested? Apply now! ....Read more...
Type: Permanent Location: Docklands, England
Salary / Rate: £50000 - £85000 per annum
Posted: 2024-10-23 10:10:30
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JOB DESCRIPTION
Tremco Construction Products Group brings togetherTremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Credit Analyst makes order release decisions.
Effectively and efficiently manage the company's accounts receivable to ensure that accounts receivable balances and customer payment withholding are kept to a minimum.
Review customer accounts for credit and terms.
Maintain \"days of sale\" past due percentages and \"bad debt write-off\" results.
Effectively establish & maintain limits and terms of sale.
Assist in the expediting of customer claims.
Minimize past due balances and reconcile accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Collection management of Accts Receivable through Getpaid Software system (faxes, emails, and calls). Order approval decision-making within company policy, through SAP computer system and Getpaid. Creditworthiness of new & existing accounts, involving investigation, recommendation, and decision-making.
Analysis and interpretation of financial statements. Expediting and following up on customer dispute claims. Reconciliation of Accounts Receivable, setting up payment plan procedures as needed. Monthly report updates using SAP reports and Excel spreadsheets. Determining and placing delinquent accounts for collection through 3rd party agency Coordinate and participate in meetings.
with customers, sales personnel, and other company members.
Assess problem accounts and make recommendations to Credit Director/Director of FP&A. Maintain knowledge of all bonding and lien laws in assigned states (where applicable). Maintain knowledge of all tax-exempt laws in assigned states. Special application preparation for write-off balances using SAP and Getpaid software systems. Assist with special projects
Hours 8 to 4:30 PM EST / Flexible
EDUCATION
Bachelor's Degree required
EXPERIENCE
Experience with mechanic lien filing experience preferred. Audit experience supporting internal and external auditors as required is a plus. Experience supporting sales teams is preferred.
OTHER SKILLS AND ABILITIES:
Working knowledge of Getpaid, SAP, Vertex, D&B, ReadSoft, Paytrace, and Outlook software systems preferred. This position also requires a certain level of negotiation skills when it comes to offering innovative financial solutions, utilizing communication and analytical skills which will increase sales volume while minimizing financial risk and protecting our company assets. Authorization levels are determined according to circumstances.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $55,000 and $60,000 plus a 12.5% bonus opportunity.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-10-22 23:07:18
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As the Digital Business Analyst you will be working within one of the best known and admired brands in the world, where you will be primarily focused on the relationship between the different parties to ensure user requirements are understood and clearly documented.
Main responsibilities:
You will be involved in the support of the start-up and planning phase - to ensure digital projects and initiatives are set up, delivering business requirements, business process design and functional design activities for Digital and E-Commerce projects, and translating business requirements into clear functional and business specifications in Jira and Confluence.
Skills & experience:
Essential -
Technical and functional experience in eCommerce systems and retail.
Experience in the delivery of (hybrid) Agile methodology & Jira (user story, ticket management.)
Working knowledge of HTML, JSP, Javascript, XML & JSON.
Advantage -
SAP Hybris, and Adobe Experience Manager (AEM) highly preferred.
Working conditions:
37.5 hour week, hybrid working.
If this Digital Business Analyst role is of interest, then please apply now ....Read more...
Type: Permanent Location: Chertsey, England
Start: flexible
Salary / Rate: £58000 - £60000 per annum + 15% bonus
Posted: 2024-10-22 11:55:43
