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Head of Technical Operations - London (Can be based out of Burton upon Trent)
6 Months
Head of Technical Operations required for a leading client based in London.
My client is currently seeking a Head of Technical Operations to come on board to be responsible for ensuring the quality and cost-effectiveness of Service Delivery, Applications, and Technology services in support of the client's business operations.
The role ensures IT services are effectively aligned with evolving business needs, while cultivating and maintaining strong, collaborative relationships with key stakeholders and external partners.
It provides strategic direction in the planning and development of technical solutions, oversees the ongoing delivery and performance of technology services, and ensures a balanced allocation of IT resources across both operational priorities and strategic initiatives.
Key skills and responsibilities,
Previous Head of operations experience
Strong Infrastructure knowledge and experience
Proven experience in leading medium to large-scale teams
Strong technical expertise and hands-on experience with: Virtualisation technologies (e.g., VMware), Enterprise storage solutions, Microsoft technology stack and roadmaps, including Active Directory and SQL Server, Voice systems (Avaya preferred)
Best practices in business systems lifecycle management
Provide strong leadership for IT Operations and Service Desk functions, ensuring efficient and reliable service delivery
Define, implement, and manage KPIs, SLAs, and other service performance metrics, driving the team to consistently meet or exceed these targets
Oversee and quality-assure departmental processes related to the handling and resolution of IT service desk requests, approving policy or process changes to maximise efficiency
Analyse service delivery data to evaluate performance against established standards, KPIs, and strategic objectives
Ensure systems and infrastructure are securely configured to reduce security risks and prevent IT-related disruptions, including system failures or outages
Oversee the technical delivery and maintain strong relationships with telecommunications service providers, across both mobile and fixed-line services
Ensure all operational and technical services comply with the clients policies, as well as relevant regulatory, legal, and contractual obligations
Lead and manage the delivery of the company's data centre operations, ensuring reliability, efficiency, and security
Interested!?! Please send your up to date CV to Dean Sadler-Parkes at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy. ....Read more...
Type: Contract Location: City of London, England
Posted: 2025-04-07 17:07:31
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Commercial Manager - Knowsley, Merseyside
Commercial Manager.
Our client, a leading multi-disciplined service provider who operate across the Northwest, are looking for a commercial lead to lead their commercial team based out of their head office in Knowsley, Mersyside.
As a Commercial manager/lead, your duties will include:
Overseeing all commercial aspects of engineering projects
Ensuring effective management of contracts
Liaising with finance team
Ensuring cost efficiency across the business
This role will be office based and hours of work are 8am-5pm Monday to Friday.
Reporting into the commercial director, the successful candidate will have a strong background in telecommunications, utilities, and mechanical and electrical engineering.
Benefits include:
33 Days Annual Leave
Free Car Parking
Healthcare Plan
Cycle Scheme
Company Pension Scheme
2x Death In Service Benefit
This is a position that is available immediately and offers a negotiable salary based on experience.
If you are an experienced commercial manager/lead and are interested in exploring a new opportunity, then we would love to hear from you! Please apply below or forward an up to date CV to bailey.w mcgconstruction.co.uk ....Read more...
Type: Permanent Location: Knowsley, England
Start: ASAP
Salary / Rate: £70000 - £85000 per annum
Posted: 2025-04-01 08:50:36
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Managing Quantity Surveyor - Knowsley, Merseyside
MQS.
Our client, a leading multi-disciplined service provider who operate across the Northwest, are looking for a managing quantity surveyor to lead their commercial team based out of their head office in Knowsley, Mersyside.
As a managing QS/commercial lead, your duties will include:
Overseeing all commercial aspects of engineering projects
Ensuring effective management of contracts
Liaising with finance team
Ensuring cost efficiency across the business
This role will be office based and hours of work are 8am-5pm Monday to Friday.
Reporting into the commercial director, the successful candidate will have a strong background in telecommunications, utilities, and mechanical and electrical engineering.
Benefits include:
33 Days Annual Leave
Free Car Parking
Healthcare Plan
Cycle Scheme
Company Pension Scheme
2x Death In Service Benefit
This is a position that is available immediately and offers a negotiable salary based on experience.
If you are an experienced managing QS/commercial lead and are interested in exploring a new opportunity, then we would love to hear from you! Please apply below or forward an up to date CV to bailey.w mcgconstruction.co.uk ....Read more...
Type: Permanent Location: Knowsley, England
Start: ASAP
Salary / Rate: £70000 - £85000 per annum
Posted: 2025-04-01 08:50:36
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Telecoms Field Network Engineer
Critical Network Infrastructure
Central & South Scotland - Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract - field based, telecoms network & critical infrastructure engineer, to work on behalf of a Global IT, Technology & Telecom service provider.
The role has ownership for the repair, maintenance & improvement of critical telecommunications network infrastructure across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
Providing assurance activities, routine maintenance & customer order fulfilment, this hands-on technical field engineering role will be responsible for the installation, support & maintenance of telecommunications infrastructure, including LAN, WAN, Fibre Optics, DC chargers, PDH, SDH, Comtel, Microwave radio, Nokia sub-rack technologies, Cisco equipment, particularly within high-voltage environments such as electrical substations (11kV-400kV), data centre & exchange sites.
If you're a Field Engineer with a passion for telecommunications, networking, power systems & electronics & experience with: copper & fibre optic cable installation, Main Distribution Frame (MDF) engineering, network testing, patch panel & network rack configuration, mobile & fixed network equipment, wireless access point implementation, power system installation & electrical & electronic system setup etc.
I'm keen to hear from you.
Position: Telecoms Field Engineer, Network Maintenance Engineer, Installation Engineer, Field Service Engineer, Network Assurance Engineer
Location: Field based - Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: OOH & unsociable hours work is required
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
, Project management & delivery
, Routine maintenance
, Repair & fix
, Support & troubleshooting
, Assurance activities
, Support network installations
, Solution implementation & configuration
, Technical testing
, Order fulfilment
, Process management
, Governance & control
Overview:
As a Field Engineer, you will be responsible for the installation, maintenance & support of cutting-edge telecommunications & network infrastructure across Central & South Scotland, covering key locations along the Edinburgh & Glasgow corridor.
This is a 24/7 operational role, requiring flexibility for on-call standby duties.
Responsibilities:
, Operational activities including Network configuration & integration of customer equipment
, Ensure the project is completed to the quality & health & safety standards required
, Complete project documentation as required by the project engineer
, Monitor progress against plans & recommend corrective actions
, Identify issues & risks & escalate appropriately
, Provide timely & quality communication to all stakeholders
, Ensure technical, test & quality plans as agreed are delivered to the project engineer
, Ensure the necessary project administration is carried out
, Provision of assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets
, Completion of nominated RMI activities
, Recommend improvements & cost reductions were identified
, Completion of customer minor orders
, Carry out pre & post configuration testing to ensure error free installation
, Provide technical representation at customer & project related meetings
, Ensure quality assurance is maintained
, Maintain associated customer & network documentation
, To be part of a stand-by (on-call) rota supporting the business out of hours
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you'll have previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
, HNC in Telecommunications (or equivalent professional qualification)
, Experience as a Field Engineer in telecoms, utilities or data centre environments
, LAN & WAN internetworking skills
, Exposure to Cisco, Alcatel, Nokia, Comtel or similar vendor kit
, Knowledge of network installations, DC chargers, PDH, SDH & sub-rack technologies
, Exposure to fibre optic, radio HRF or microwave radio networks
, Operational Telecoms in a Power System Environment (PDH, SDH, MPLS-TP)
, Power Systems including SCADA & protection
, Proficiency in DC & AC technologies
, Extensive experience in network installation & support
, Strong customer service, problem-solving & communication skills
, Ability to work independently & within a structured team environment
, It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) & SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Edinburgh, Scotland
Start: ASAP
Duration: 24 months+
Salary / Rate: Negotiable dependant on experience
Posted: 2025-03-27 07:49:02
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Telecoms Project Engineer
Critical Network Infrastructure
Central & South Scotland - Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract Telecommunications Project Engineer, to work on behalf of a Global IT, Technology & Telecom service provider.
The Project Network Engineer will oversee the planning, implementation & delivery of technical installation & commissioning projects across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
As a Project Engineer, you will be responsible for scoping, planning & delivering projects of varying scale & complexity, working closely with field engineers, network operations & project teams.
You'll act as a technical representative in customer meetings, conduct site surveys, produce scope of works documents & project plans, coordinate jobs, assist with critical faults & maintain a high standard of end-of-job documentation, to ensure compliance with industry standards & best practices.
If you're a Field or Project Engineer with a passion for telecommunications, networking, power systems & electronics with experience across: copper & fibre optic cable installation, network mapping & route planning, fibre to the premises (FTTP), network fault finding, node & infrastructure building, LAN, WAN, SDH, PDH, radios, switching, PSTN / ADSL & data communication devices etc.
I'm keen to hear from you.
Position: Project Engineer, Infrastructure & Network Project Engineer
Location: Field based - Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: Monday - Friday 08:00-17:00
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
, Site survey & scope of works
, Project planning
, Project management
, Technical support
, Vendor & stakeholder management
, Change management
, Performance monitoring
, Incident resolution
, Onsite testing & maintenance
, Maintain accurate records
, Process management
, Governance & control
Overview:
The Project Engineer will oversee the planning, execution & delivery of telecoms infrastructure projects responsible for scoping, designing & implementing network installations, ensuring compliance with industry standards.
You'll conduct site surveys, create project plans & manage bill of materials to support seamless project delivery.
Additionally, you will provide technical representation at customer meetings, troubleshoot faults, & maintain high-quality documentation.
You will play a key part in performance monitoring, change management & vendor coordination, ensuring operational efficiency.
Responsibilities:
, Customer & client liaison - act as a technical point of contact for clients, addressing concerns & ensuring high levels of customer satisfaction
, Project planning - complete site surveys, scope of works, project designs, project plans, & bill of materials to ensure successful execution
, Project management - lead installation & commissioning projects, ensuring timely & high-quality delivery
, Resource & inventory management - assist in budgeting, cost estimation, sourcing & resource allocation to ensure projects remain within scope
, Vendor & stakeholder engagement - liaise with vendors, clients & internal teams to maintain & improve operational performance
, Change management - assess & approve planned changes within telecoms environments
, Technical support - provide expertise in troubleshooting network faults, telecoms infrastructure, & operational issues
, Performance monitoring - define & review KPIs, proactively identify recurring network issues & implement solutions
, Documentation & reporting - maintain detailed records of project progress, issues & resolutions.
Prepare status reports & technical documentation
, Incident resolution - take a proactive role in fault resolution, post-incident analysis & root cause diagnostics
, On-site testing & maintenance - conduct substation testing using industry-standard tools to diagnose & rectify issues
, Cross-department collaboration - work closely with design, operations & maintenance teams to ensure seamless integration of telecoms solutions
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you'll have previous experience, ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator, Utility, Power or similar type of service provider.
Your professional or academic experience is likely to include some of the following:
, HNC in Telecommunications (or equivalent professional qualification)
, Experience as a Field Engineer in telecoms, utilities or data centre environments
, Hands-on experience working in data centres, fibre exchanges, substations & telecom hubs
, LAN & WAN internetworking skills
, Proficiency in industry-standard network testers & diagnostics
, Strong understanding of IP networks, Cisco, Alcatel, & Nokia devices
, Rack, charger, & telecoms equipment installation & commissioning
, Industry-standard telecoms testing (BERT, RF sweeps, PIM, TDR, OTDR & OSCAR tests)
, DC power wiring & connection to telecoms equipment in compliance with regulations
, 1st Line Support & troubleshooting for a range of equipment including SDH, PDH, radios, switching systems, PSTN / ADSL & data communication devices
, Routine maintenance inspections for fibres & battery chargers
, Risk Assessment & Method Statements (RAMS) creation & work area/vehicle management
, Proven experience in handover documentation & site surveys
, Ability to troubleshoot & resolve technical issues proactively
, Experience with power tools, hand tools & working at height
, Analytical thinking & problem-solving skills for fault diagnosis
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Edinburgh, Scotland
Start: ASAP
Duration: 24 months+
Salary / Rate: Negotiable dependant on experience
Posted: 2025-03-27 07:43:40
