-
IT Account Manager
Paying between £40,000-45,000 basic + Commission
Hybrid based (Leeds or Southampton)
Our client is a well-established technology solutions provider, delivering innovative connectivity, network security and voice services to businesses across the UK.
As they continue to expand their customer base and service offering, they are seeking an experienced Account Manager to develop key client relationships and drive growth within existing accounts.
As Account Manager, you will act as the primary contact for a portfolio of existing customers, ensuring they receive an exceptional experience whilst identifying opportunities to introduce additional products and services.
You will work closely with customers to understand their strategic objectives, technology requirements and future plans, positioning the organisation as a trusted partner rather than simply a supplier.
Key Responsibilities:
Manage and develop a portfolio of existing customer accounts.
Build strong relationships with key stakeholders and decision-makers.
Conduct regular account reviews to understand customer requirements and future opportunities.
Identify and deliver upsell and cross-sell opportunities across the full solutions portfolio, including connectivity, network security and voice services.
Drive customer retention and maximise account value.
Work collaboratively with technical, delivery and support teams to ensure excellent customer outcomes.
Produce accurate forecasts, account plans and pipeline updates.
Maintain a strong understanding of market trends and emerging technologies.
Required experience:
Previous experience in an Account Manager, Client Manager or Business Development role.
A track record of growing revenue within existing customer accounts.
Experience selling technology, telecoms, IT, managed services, connectivity, security or communications solutions.
Strong commercial acumen and a consultative approach to sales.
Excellent communication and relationship-building skills.
The ability to manage multiple accounts and priorities effectively.
A proactive and customer-centric mindset.
Must be eligible to work in the UK
Hybrid/Office based with occasional site visits (Hub can be either Leeds or Southampton)
Paying up to 45k basic + commission, depending on experience.
....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £40000 - £45000 per annum
Posted: 2026-08-06 14:56:40
-
Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide - work from home - full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst.
The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment.
We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide- work from home - fully remote working
Hours: Monday - Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
, Customer relationship coordination
, Service delivery management
, Network project coordination
, Resource scheduling
, Order management & provisioning administration
, Change control management
, Customer order management & enablement
, Provisioning process administration
, Dealing with OLOs and external supplier delivery teams
, Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider.
The role will help deliver the best possible service experience for global enterprise customers.
This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process.
You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
, Dedicated management of the order queue across all Data & Voice teams
, Coordinating between delivery teams to schedule orders & change requests
, Scheduling resources to ensure the timely delivery of customer orders
, Ensuring that partners have received confirmation of resource within SLAs
, Raising customer orders on the provisioning order management system
, Service delivery - progressing orders through the delivery process
, Utilising Vodafone, BT & Openreach workflow systems
, Understanding order management processes and dealing with OLOs and external delivery teams
, Order management and analysis
, Communicating updates & progress reports with customers
, Coordination between delivery teams to schedule works
, Supporting the delivery & completion of departmental quality assurance targets
, Supporting the IP Data Provisioning Managers in resource & order planning
, Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
, Coordination, prioritisation & management of all received critical issues
, Queue management for all Data & Voice teams across multiple systems
, Generate work in progress reports
, Provide service delivery management input for customer review meetings
, Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Your experience, skills & attributes are likely to include some or all of the following:
, Telecoms Provisioning Order Analyst
, Service delivery management, progressing orders through the delivery process
, Familiarity with Vodafone, BT, Openreach or other order management workflow systems
, Dealing with OLOs and external delivery teams and understating their processes
, Order management and analysis
, Good proactive communication skills & excellent documentation drafting competences
, Stakeholder & customer relationship management
, Computer literate with the use of Microsoft Office (email, word, excel)
, Previous use of database, reporting, CRM or workflow systems
, Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
, Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Newbury, England
Start: ASAP
Duration: 24 months+
Salary / Rate: £17 - £18 per hour
Posted: 2026-08-04 10:58:14
-
Sales CoordinatorLocation: Brighton (Central Brighton) Salary: £28,000 - £32,000 per annum Job Type: PermanentA growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative and operational support to the wider sales team.Key Responsibilities
Booking and coordinating meetings for the sales team
Maintaining and updating CRM systems, ensuring all customer data is accurate and up to date
Answering inbound sales enquiries and directing customers appropriately
Preparing and issuing basic quotations
Supporting customers with queries relating to products, pricing lists, contract terms and services
Providing administrative support across both wholesale and direct sales channels
Liaising with internal departments to ensure a seamless customer experience
Managing sales documentation and contract administration
Building and maintaining strong relationships with customers and stakeholders
About You The successful candidate will have:
Previous experience in a Sales Coordinator, Sales Support, Customer Service or similar role
Strong organisational and administrative skills
Experience working with CRM systems
Excellent communication skills and a professional telephone manner
A customer-focused approach with excellent attention to detail
The ability to manage multiple priorities in a busy environment
Experience within telecommunications, technology or a related sector would be advantageous, but is not essential
Paying between £28,000-£32,000, depending on experience.
Must be eligible to work in the UK.
Working Pattern: Office-based initially, moving to a hybrid model with 2 days working from home ....Read more...
Type: Permanent Location: Brighton, England
Salary / Rate: £28000 - £32000 per annum
Posted: 2026-07-29 23:35:05
-
Accounts / Billing Administrator
2 Month Contract | £140 per day | Inside IR35
Location: London E1 (Hybrid - 2 days office, 3 days home.
First 2 weeks likely 3 days in the office.)
We're looking for an experienced Accounts/Billing Administrator to join a busy finance team on a 2-month contract.
You'll be responsible for managing billing and invoicing processes, ensuring accuracy, maintaining data integrity, and supporting internal stakeholders across multiple departments.
Key Responsibilities
, Review and validate service orders before invoicing.
, Process customer invoices accurately and on time.
, Manage billing queues and ad-hoc invoicing.
, Raise credit notes and support customer billing queries.
, Support monthly audits and data integrity initiatives.
, Liaise with Finance, Service Delivery, Customer Service, Sales and IT.
, Identify process improvements and maintain compliance with European invoicing and tax requirements.
Skills & Experience
, 2+ years' experience in a finance or billing environment.
, Strong Microsoft Excel skills.
, Excellent attention to detail and analytical ability.
, Experience with Salesforce, Oracle Fusion, BOSS or telecoms billing systems is advantageous.
, Strong communication, organisation and time management skills.
, Ability to work in a fast-paced, deadline-driven environment.
If you're an organised Billing or Finance Administrator with strong Excel skills and a passion for accuracy, we'd love to hear from you.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: City of London, England
Duration: 2 Months
Salary / Rate: £135 - £140 per day
Posted: 2026-07-21 10:24:53
-
Field Sales Manager - Uninterruptible Power Supplies - Data Centres
Are you a Field Sales Manager with strong experience in selling UPS and DC power systems, looking to work with cutting-edge energy solutions?
Our client, a global leader in green energy tech, is expanding their specialist commercial team based out of Hertfordshire.
This is a home and field-based role with a clear path to senior level and the chance to drive sales of next-gen power systems across data centre and critical infrastructure markets.
Key Responsibilities for this Field Sales Manager job based in Hertfordshire are:
Sell high-performance UPS and DC power systems to data centre and industrial clients.
Develop key accounts and identify new opportunities in critical power sectors.
Collaborate with engineering teams to tailor solutions for client needs.
Use CRM tools, market analysis, and technical knowledge to manage the sales cycle.
Requirements for this Field Sales Manager job are:
Senior level experience in technical sales of power electronics or energy systems.
Knowledge of uninterruptible power supplies (UPS), DC systems, and backup power.
Strong communication and client-facing skills.
Industry background in data centres, telecoms, or critical infrastructure is a plus.
Degree in Engineering, Business, or a related technical field.
To apply for this Hertfordshire based Field Sales Manager role, please send your CV to NDrain@redlinegroup.Com or call 01582 878828 / 07487 756328.
....Read more...
Type: Permanent Location: Hemel Hempstead, England
Start: ASAP
Salary / Rate: £50000 - £75000 per annum
Posted: 2026-07-02 00:00:02
-
Transformation Programme Manager- Quote to Cash / IT Transformation
London City, 2 days office 3 days Home
£500 p/day - £550p/day| Inside IR35 | 6 Month Contract poss 9 months
We are seeking an experienced Transformation Programme Manager/Director to lead a major Quote to Cash (Q2C) transformation programme, acting as the key bridge into a wider IT Transformation initiative
This is a high-impact role responsible for delivering interim Q2C transformation outcomes while ensuring all outputs are fully structured, governed, and matured into requirements for the future-state IT transformation programme.
________________________________________
Role Overview
The Programme Manager will lead delivery across multiple Q2C workstreams, spanning sales, delivery, engineering, customer support, and corporate functions.
The role ensures:
, Q2C delivers tangible interim transformation value
, Business processes, data, and operational requirements are clearly defined
, Outputs are progressed into IT Transformation requirements-ready artefacts
, Strong alignment between business change and future-state technology design
________________________________________
Key Responsibilities
, Lead delivery of seven Q2C workstreams, ensuring governance, milestones, risks, issues, and dependencies are managed effectively
, Deliver interim Q2C transformation improvements while building a clear pathway into IT Transformation
, Translate workstream outputs into structured, requirements-ready inputs for future-state IT design
, Act as the coordination point between business transformation and IT transformation teams
, Capture and document Europe-specific process, data, and operational requirements
, Ensure all process revisions are fully documented (current, interim, and future state)
, Facilitate workshops, design sessions, and governance forums across business and IT stakeholders
, Maintain full programme artefacts including plans, process maps, requirement logs, RAID logs, and dependency trackers
, Support change management, adoption, and operational readiness across impacted teams
________________________________________
Key Deliverables
, End-to-end delivery plan and governance structure for all Q2C workstreams
, Interim transformation outcomes delivered ahead of IT programme implementation
, Fully documented process maps (current, interim, future state)
, Requirements-ready workstream outputs for IT Transformation
, Data transformation requirements aligned to process change
, Full RAID, dependency, and workaround tracking across programme
, Traceability between Q2C delivery and future-state IT solution design
, Regular governance reporting and executive-level updates
________________________________________
Required Experience
, Proven experience leading large-scale transformation programmes or complex business change initiatives
, Strong understanding of Quote to Cash end-to-end processes (quoting, contracting, order management, delivery, billing, revenue, collections)
, Experience managing multiple workstreams within structured programme environments
, Background in IT transformation, business architecture, or enterprise change delivery
, Strong experience bridging business operations and IT delivery teams
, Experience delivering interim transformation alongside longer-term strategic programmes
, Telecommunications, IT services, or enterprise infrastructure experience highly desirable
, Experience working across European operating models beneficial
________________________________________
Skills & Competencies
, Excellent stakeholder management and executive communication skills
, Strong programme delivery discipline across multiple parallel workstreams
, High attention to detail in documentation, governance, and process mapping
, Ability to manage ambiguity and structure complex transformation environments
, Strong influencing skills across business, IT, finance, and operations teams
, Commercial awareness of how Q2C impacts revenue, customer experience, and operational efficiency
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: City of London, England
Duration: 6 Months
Salary / Rate: £500 - £550 per day
Posted: 2026-06-29 13:56:20
