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Role: Legal Secretary - Probate department
Location: Poole
Salary: £26,000 per annum
Holt Recruitment are working with a well known law firm in Poole who offer several services from family law, disputes and litigation, commerical law etc.
They are looking for a secretary to join the probate department on a permanent, full-time basis.
Whats the role?
As Legal Secretary in the probate department you will be responsible for:
- Administration duties including typing, filing, and scanning (this department operates in a paperless environment).
- Screening telephone calls, inquiries, and requests, and managing them when appropriate.
- Dealing with all correspondence via emails, faxes, and post.
- Producing documents, reports, and correspondence as required.
- Keep files up to date, filing documentation.
- Dealing with clients face to face/phone/email.
What do you need as a Legal Secretary?
- Experience in Law is desirable but not essential.
- Minimum typing speed of 60 words per minute (WPM).
- Working with a digital dictation system is advantageous.
- Highly organised, good diary management skills.
- Excellent telephone and customer service skills.
- Excellent IT Skills.
Benefits
- 25 days, plus bank holidays
- Free onsite parking
- Death in service
- Social events (Summer and Christmas parties)
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Legal Secretary role in Poole.
Job ID Number: 77355
Division: Commercial Division
Job Role: Legal Secretary - Probate department
Location: Poole ....Read more...
Type: Permanent Location: Poole,England
Start: 01/05/2025
Salary / Rate: £26000 per annum
Posted: 2025-05-01 08:42:04
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We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Responsibilities
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
Respond to customer correspondence.
Process contacts recording information.
Answer incoming calls promptly and make the required connection.
Liaise with colleagues in other teams and departments to resolve customer contacts.
Where necessary liaise with service providers to fulfil a customer contact.
Maintain and enhance the commitment to customer care and quality of service standards.
Seek out answers to enquiries which have not been asked before or are of an unusual /infrequent nature.
Resolve complex service coordination issues with back office teams, service providers and partner organisations.
Assist with the implementation of new services or the development of existing ones in the Contact Centre, testing scripts and CRM processes and then piloting the resultant new enquiries and service requests, under the leadership of the Contact Centre Projects, Strategy and Performance Officer.
Duties:
Undertake the administrative and banking functions of the contact centre, including filing, scanning and photocopying.
Processing payments, including cheques and credit/debit cards, complying with the appropriate procedures.
Effective use of the relevant Contact Centre CRM systems.
Retrieval and provision of accurate data concerning services in response to customer requests.
Provide information and advice to customers based on information not available on the CRM system.
Undertake fulfilment activities to ensure services are effectively delivered post customer contact.
Effectively respond to customer correspondence in accordance with service standards responding to written customer enquiries.
Effectively control and manage calls and visits to the contact centre.
Investigate customer complaints and queries
Knowledge
Knowledge of how local Authorities operate and the services provided.
Experience of working in a customer-centred environment dealing with customer enquires.
Sound Experience of the CRM system and other ICT systems such as MS Office and Databases/ keyboard skills.
Well developed customer service and communication skills (e.g.
listening and questioning)
Demonstrable organizational skills and the ability to organise and prioritise work.
Ability to take ownership of work and fulfill agreed commitments.
Ability to think about alternative ways of doing things.
Knowledge and understanding of supporting legislation and current best practice.
Abilities
Ability to speak with confidence and accuracy.
Ability to choose the right kind of vocabulary for the situation in hand.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer.
Required
3 GCSE's (including English) (or) Relevant Vocational qualification and a level of competency equivalent to NVQ level II in Customer Care.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5 pm (Mon-Fri)
....Read more...
Type: Contract Location: Bexleyheath, England
Salary / Rate: £12.30 - £13 per hour
Posted: 2025-04-30 23:35:03
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Automotive Service Advisor
Job Title - Automotive Service Advisor
Salary up to £38400 per annum
Hours Monday to Friday + 1 in 2 Saturday Mornings
Location - Felixstowe
We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.
Automotive Service Advisor job role:
- The role will include answering telephone calls
- Taking service bookings to ensure the workshop is fully booked
- Maintaining the vehicle service planners
- Invoicing and taking cash payments
- Updating customers on vehicle repair progress.
The successful Automotive Service Advisor will have:
- Work well as a member of a successful team
- Be comfortable talking to customers and ideally have a background in the motor industry.
- A working knowledge of Kerridge ADP would be advantageous but is not crucial.
- Need to be computer literate and be comfortable with MS Office products.
- How to Apply for this Automotive Service Advisor role.
If you are interested in finding out more get in contact with John Barnes on 07955 081 481, email john@holtrecruitment.com or send us your CV by Clicking Apply Now! ....Read more...
Type: Permanent Location: Felixstowe,England
Start: 29/04/2025
Salary / Rate: £36000 - £38400 per annum
Posted: 2025-04-29 09:00:07
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We are working with an excellent firm based in Manchester that are seeking an ambitious Serious Injury Paralegal to join their Personal Injury team.
You will play a key role in delivering exceptional client service and supporting a team of skilled fee earners.
As a Serious Injury Paralegal, you will:
Manage your own task list effectively and meet deadlines.
Liaise with clients and third parties on behalf of fee earners.
Assist with drafting, collating, and processing legal documents.
Organise medical appointments and coordinating expert reports.
Attend conferences, hearings and telephone meetings.
Provide clear explanations of legal processes and court documents to clients.
Support the recovery of costs and settlements.
The ideal candidate:
Experience as a paralegal, ideally in personal injury law.
Familiarity with case management systems, Proclaim experience is a plus.
A proactive, positive attitude with a strong focus on client service.
What's on offer?:
Hybrid working - office attendance once per month following probation.
Flexible working hours - choose your start and finish time.
Option to buy 5 extra days of annual leave.
Birthday leave, time off in lieu, pension scheme and company events.
If you are a Serious Injury Paralegal looking for a new opportunity in Manchester, we encourage you to apply.
You can contact Nadine Ali at Sacco Mann for further information on the role, or submit your CV directly to this advert. ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £24000 - £27000 per annum
Posted: 2025-04-29 08:24:42
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Technical Support Engineer
100% Office-based Role NE35 9PB
Day Shifts Monday-Friday
Starting Salary £29,000 per annum
Holidays, Specialist Training, Pension
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their specialist laser engraving machinery.
This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance.
The Role - Technical Support Engineer:
- Delivering prompt and comprehensive technical support to customers daily by telephone, email and TeamViewer (remote access) through the CRM system (Salesforce)
- Conducting upgrades, diagnosis, and resolution of issues with customer machines, ensuring optimal performance and functionality.
- Prepared and generated quotations for consumable parts, spare parts, servicing and repair work through SAP and CRM system, guaranteeing accurate and timely communication with customers.
- Organise and support a team of field-based engineers.
- Liaising with other departments to ensure maximum customer satisfaction during machine installations and service visits.
- Provide in-depth documentation for cases that require escalation.
- Ensuring thorough and detailed information is available for effective troubleshooting and resolution.
- Provide support as needed for the installation and commissioning of laser engraving machines at customer sites.
- Install and configure software for end users.
- Ensure customer cases are solved quickly and efficiently.
The Right Person
- Has a strong IT and network background
- Strong working knowledge of remote desktop tools
- Excellent problem-solving and analytical skills
- Proficient using a CRM system for caseload management or similar
- Happy to work in a fully office-based role.
- Commutable to NE35 postcode daily with use of own vehicle
- Holds a full UK driving licence
- Happy to travel for product training
Salary/ Package
- Salary £29,000-£32,000 DOE
- Extensive training and personal development
- Day shifts: Monday to Friday, 9am-5pm
- Full Company product training
- 25 days holiday + statutory bank holidays
- Company Pension Scheme
Interested? To apply for this Technical Support Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience.
Ask for Emma Gilmore on 0116 2545411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and come back to you - emmag@precisionrecruitment.co.uk
PPDEL ....Read more...
Type: Permanent Location: West Boldon,England
Start: 28/04/2025
Salary / Rate: £29000 - £32000 per annum, Benefits: Holidays, Specialist Training, Pension
Posted: 2025-04-28 11:54:04
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Purpose
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives.
To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF.
To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor's surgeries, schools, police station, CAB office, dentist surgeries etc.
To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing.
Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme.
Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements.
Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs.
Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations.
Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.
Knowledge
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
A good knowledge and understanding of the government's welfare reform and its implications on the private rented sector.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided for households who are in housing need.
General knowledge of good property standards and common building problems.
An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money.
Skills
Ability to work as part of a team and take initiative with own cases.
Ability to promote and develop effective joint working practices across services.
Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need.
Commitment to the promotion of a homeless prevention approach.
Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
Ability to maintain databases and work effectively with IT systems.
Ability to meet performance targets and deliver positive outcomes.
Required
Must have Basic DBS.
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets.
Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £18 - £19 per hour
Posted: 2025-04-28 11:49:49
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Role: Legal Secretary
Location: Poole
Salary: £26,000 per annum
Holt Recruitment is working with a solicitor in Poole.
They are looking for a secretary to join the office on a permanent, full-time basis.
Whats the role?
The successful candidate will be working within the Commercial department, providing support to the Managing Director.
You will be responsible for:
- Administration duties including typing, filing, and scanning (this department operates in a paperless environment).
- Screening telephone calls, inquiries, and requests, and managing them when appropriate.
- Dealing with all correspondence via emails, faxes, and post.
- Producing documents, reports, and correspondence as required.
- Keep files up to date, filing documentation.
- Dealing with clients face to face/phone/email.
What do you need as a Legal Secretary?
- Experience in Law is desirable but not essential.
- Minimum typing speed of 60 words per minute (WPM).
- Working with a digital dictation system is advantageous.
- Highly organised, good diary management skills.
- Excellent telephone and customer service skills.
- Excellent IT Skills.
Benefits
- 25 days, plus bank holidays
- Free onsite parking
- Death in service
- Social events (Summer and Christmas parties)
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Legal Secretary role in Poole.
Job ID Number: 74038
Division: Commercial Division
Job Role: Legal Secretary
Location: Poole ....Read more...
Type: Permanent Location: Poole,England
Start: 28/04/2025
Salary / Rate: £26000 per annum, Benefits: Free parking, 25 days holiday +BH, Death in service, Social events.
Posted: 2025-04-28 10:13:14
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Role: Legal Secretary
Location: Poole
Salary: £26,000 per annum
Holt Recruitment are working with a solicitors in Poole.
We are recruiting for Legal secretarys who are lookign for full time, permanenent work.
Whats the role?
The successful candidate will be working within Commercial and Family Law.
You will be responsible for:
- Administration duties including typing, filing, and scanning (this department operates in a paperless environment).
- Screening telephone calls, inquiries, and requests, and managing them when appropriate.
- Dealing with all correspondence via emails, faxes, and post.
- Producing documents, reports, and correspondence as required.
- Keep files up to date, filing documentation.
- Dealing with clients face to face/phone/email.
What do you need as a Legal Secretary?
- Minimum typing speed of 60 words per minute (WPM).
- Working with a digital dictation system is essential.
- Highly organised, good diary management skills.
- Excellent telephone and customer service skills.
- Excellent IT Skills.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss Legal Secretary roles in Poole.
Job ID Number: 74038
Division: Commercial Division
Job Role: Legal Secretary
Location: Poole ....Read more...
Type: Permanent Location: Poole,England
Start: 28/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-28 10:13:10
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Role: Legal Secretary
Location: Ringwood
Salary: £26,000 per annum
Holt Recruitment are working with a solicitors in Ringwood.
We are recruiting for Legal secretarys who are looking for full time, permanenent work.
Whats the role?
The successful candidate will be working within Commercial and Family Law.
You will be responsible for:
- Administration duties including typing, filing, and scanning (this department operates in a paperless environment).
- Screening telephone calls, inquiries, and requests, and managing them when appropriate.
- Dealing with all correspondence via emails, faxes, and post.
- Producing documents, reports, and correspondence as required.
- Keep files up to date, filing documentation.
- Dealing with clients face to face/phone/email.
What do you need as a Legal Secretary?
- Minimum typing speed of 60 words per minute (WPM).
- Working with a digital dictation system is essential.
- Highly organised, good diary management skills.
- Excellent telephone and customer service skills.
- Excellent IT Skills.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss Legal Secretary roles in Ringwood.
Job ID Number: 74055
Division: Commercial Division
Job Role: Legal Secretary
Location: Ringwood ....Read more...
Type: Permanent Location: Ringwood,England
Start: 28/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-28 10:13:04
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Assistant Showroom Manager - Luxury Retail
West End, London
Salary: £30,000 - £34,000 per annum based on experience
Full-time
Start Date - ASAP
Are you a passionate and experienced luxury retail professional looking for your next career move?
Do you have a strong background in social media, eCommerce, and managing international orders? This is an exciting opportunity to join an independently owned luxury retailer with a dedicated worldwide following.
About the Role
As Assistant Manager, you will play a key role in supporting the Showroom Manager in leading a small, high-performing team to deliver outstanding customer service and drive sales.
You will be responsible for ensuring an exceptional shopping experience, managing online and international orders, and overseeing the brand's social media presence.
This is a fantastic opportunity for a highly motivated individual with a passion for luxury retail, digital engagement, and high-end customer service.
Key Responsibilities:
Assist the Showroom Manager in leading the team, ensuring a world-class customer experience
Support the day-to-day running of the store, maintaining high standards in presentation and operations
Oversee and grow the brand's social media platforms, engaging with a global audience and enhancing brand presence
Manage eCommerce transactions, ensuring seamless order processing and outstanding customer service
Handle international orders and customer queries via the company website and telephone
Act as a brand ambassador, inspiring both customers and colleagues with your passion for luxury retail
Ensure company policies, procedures, and operational standards are maintained at all times
Provide a personalised, high-end shopping experience for VIP and high-net-worth clients
What We're Looking For:
Proven experience in a luxury retail management role (Assistant Manager or Senior Supervisor level)
Strong social media marketing and content creation skills, with experience managing brand platforms
Experience handling eCommerce transactions and international order management
A passion for delivering exceptional customer service and building lasting client relationships
Highly professional, well-presented, and articulate, with a refined and elegant approach
Meticulous attention to detail in both operations and customer interactions
Proactive, self-motivated, and results-driven, with a strong commercial awareness
Why Join?
Be part of an exclusive, high-profile luxury brand with a global customer base
Enjoy a competitive salary + bonus potential
Work in a prestigious Notting Hill location with an exceptional clientele
Play a key role in the company's digital and retail expansion
If you have a passion for luxury retail, social media, and eCommerce, and you're ready to take on a dynamic role, we'd love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Type: Permanent Location: West End, England
Salary / Rate: £30000 - £34000 per annum + Great Benefits
Posted: 2025-04-25 14:28:15
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Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team. ....Read more...
Type: Permanent Location: High Wycombe, England
Start: ASAP
Duration: Permanent
Salary / Rate: £32000 - £38000 Per Annum None
Posted: 2025-04-25 13:29:35
