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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of his/her assigned region which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing all regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will be the region's liaison and will coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and improve customer relationships and provide face-to-face business support and service.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure effective two-way communication and positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to regional resources (including rooftop projects).
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region.
Depending on the region's sales volume, personnel can range from 10 to over 100. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve and engage appropriate HR or WTI management promptly.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage regional financial data, including but not limited to identifying trends, correcting utilization, and addressing gross margin and/or operating income issues.
Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues.
Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals.
Develop workforce planning, recruiting, and retention strategies to maintain the optimum performance of the region. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team. Facilitate a culture of teamwork and excellence amongst the region as well as the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the ManagedAsset team to facilitate and foster support of national accounts as designated.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as directed by the Vice President, WTI. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Ability to travel 50-75%, depending on the season, to any required location within the US, and possible international travel. Must reside within the designated region unless approved by VP, WTI. Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-04-05 15:12:03
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of his/her assigned region which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing all regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will be the region's liaison and will coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and improve customer relationships and provide face-to-face business support and service.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure effective two-way communication and positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to regional resources (including rooftop projects).
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region.
Depending on the region's sales volume, personnel can range from 10 to over 100. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve and engage appropriate HR or WTI management promptly.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage regional financial data, including but not limited to identifying trends, correcting utilization, and addressing gross margin and/or operating income issues.
Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues.
Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals.
Develop workforce planning, recruiting, and retention strategies to maintain the optimum performance of the region. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team. Facilitate a culture of teamwork and excellence amongst the region as well as the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the ManagedAsset team to facilitate and foster support of national accounts as designated.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as directed by the Vice President, WTI. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Ability to travel 50-75%, depending on the season, to any required location within the US, and possible international travel. Must reside within the designated region unless approved by VP, WTI. Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-04-05 15:11:44
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Responsibilities
To ensure at all times that children and their families are at the heart of service provision and development across the partnerships.
To develop, facilitate and coordinate working relationships and partnerships with a range of front-line staff and managers across Lewisham's Children and Young People's Services.
To coordinate multi agency support across services to meet the needs of vulnerable children, young people and families by providing information, advice and guidance to professionals.
Use negotiating and influencing skills to identify and enable different agencies to undertake ‘lead professional' responsibilities.
To provide training, guidance and advice to individuals completing FARPs and to act as a quality assurance agent, as well as delivery of FARP training to a broad range of audiences.
To undertake reviews of FARPs to ensure that progress is occurring to plan and timescales.
Responsible for attending multi-agency meetings, where required, to advise /guide and consult on the FARP and to support in the identification of services that can contribute to the plan.
Design and deliver training and support to practitioners to work as a multi-agency Team Around the Family (TAF).
To create and review guidance around TAF for practitioner use.
To be responsible for promoting the Family Information Service and encourage use to support children's needs.
To be part based within the Front Door for Families, alongside CSC, to provide advice and support.
To lead on providing ‘Early Help' information to the multi-agency safeguarding hub (MASH) to gather research from providers in Lewisham within the required timescales.
To promote services and resources in the area and across the organisation to support children and families.
To contribute to the development of any neighbourhood allocation panels or processes to ensure improved performance and outcomes for children and young people within the area.
To contribute to the development of the i-Thrive framework for Early Help in Lewisham, and the effective delivery of support to families.
To have a clear understanding of commissioned services and ensure that these are utilised appropriately to address the needs of families and identify gaps in provision that will inform the commissioning process and re-shape service delivery.
To ensure that case management, monitoring and statistical information regarding work is in place and ensure that progress of families is tracked efficiently, supporting partners to keep records as appropriate.
To analyse available data to provide impact and outcomes reports for children and identify any gaps in services to inform monitoring priority outcomes.
Develop communication channels and good working relationships with early help professionals in external agencies.
Knowledge
Good working knowledge of current legislation and policy regarding safeguarding for children and families, and the legislative and national policy and guidance context for early help for children and families
A sound working knowledge of Safeguarding and Early Help procedures, CSC thresholds and the Supporting Families agenda
Knowledge of the FARP and Team Around the Child/Family process
Knowledge of the Data Protection Act 1998 and information sharing issues
Working knowledge of Microsoft Office, Outlook and case management systems
Skills
Strong interpersonal skills, with the ability to negotiate effectively and influence practice development
Skills in using knowledge of legislation to support and improve practice of others
Ability to analyse and interpret data and present results
Excellent Communication skills both written and verbal.
Presentation/ training skills
Excellent problem solving and decision making skills
ICT skills including Excel, Word and PowerPoint
Excellent time management skills and ability to work to deadlines, on own or with partners.
Experience
A sound career history and experience of working with families and children requiring early help support
Experience of working in a multi-agency environment developing and maintaining relationships across services and supporting them to work together to achieve coordinated responses to children's needs
Experience of working independently and setting own priorities
Experience of assessing & analysing information about the needs of children and families
Experience of effectively promoting equality and diversity.
Experience of working in a diverse community
Experience of managing change within a multi-agency working environment, with frontline, middle management and/or senior management level
Experience of delivering training
Education
A relevant professional qualification or NVQ Level 4 equivalent gained in setting associated with children or young people and families or Substantial professional experience of working with children, young people vulnerable adults and their families.
Must be able to
Work in different establishments around the borough as required.
Ability to work outside of normal hours e.g.
early evening training.
Can travel to attend meetings in and out of the borough at short notice. ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £20 - £22 per hour
Posted: 2025-04-04 21:00:38
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Sacco Mann are currently working on an exciting opportunity with an award-winning Northeast law firm looking to bring an experienced Legal Assistant to their highly successful Conveyancing team.
This role would suit a candidate who are working at legal assistants, or secretaries working within a residential conveyancing department and who are ready for to take a step up.
The Role
You will be assisting fee earners in the team with a broad range of conveyancing transactions.
This role allows you to work closer with experienced fee earners and gives you opportunity to learn more about conveyancing.
Key Responsibilities
Preparing quotations and opening files
Assisting the progress of sale, purchase and remortgage cases
Compiling draft contract packs
Ordering redemption statements
Preparing mortgage reports
Liaising with and updating clients, other parties' solicitors and estate agents
Using and updating LMS/Lender Exchange/ULS platforms
About You
Previous experience of supporting a fee earner with all aspects of conveyancing transactions (or previous secretarial experience within a conveyancing department)
Confident communication with a range of clients and persons involved in the transaction/completion processes
Driven to develop a long-term career in residential conveyancing
What's in it for you?
23 days holiday, plus additional bank holidays per annum (increasing to 26 days and again after 5 years' service)
Buy and Sell Holiday Purchase Scheme
Attendance bonus
Life Assurance (following 1 years' service)
Travel to work schemes
Annual Flu Jab and Eyecare Scheme
If you are interested in this Residential Conveyancing Legal Assistant role in Newcastle then please get in touch with Chloe Murphy on 0113 467 9783 to find out more information or if you've a CV to hand, please submit this for review.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Salary / Rate: £23000 - £26000 per annum
Posted: 2025-04-01 11:13:14
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Are you highly driven? Confident in rising to the challenge whilst setting high standards and goals for yourself? A forward thinker who is adaptable and a quick learner? Then continue reading
Due to company growth, our client, a well-established and successful inbound tour operator to Europe & UK, is seeking a highly driven ACCOUNT DEVELOPMENT ASSISTANT MANAGER to join our Groups division, Global Department in London Head Office or remotely from Romania.
Reporting to the Head of Account Management, you will manage and grow key client relationships, convert sales leads into confirmed business, and help expand our product portfolio.
Key Responsibilities:
Develop relationships with existing and new agent accounts to increase revenue and
Handle both leisure and corporate (MICE) group requests from international markets, including the USA, Canada, Australia, and Portugal.
Manage the sales pipeline efficiently, ensuring prompt and competitive client offers while maximising conversion ratios.
Create and manage tailor-made itineraries, researching destinations, negotiating supplier agreements, and ensuring competitive pricing.
Negotiate terms, contracts, and business agreements with agents and
Oversee bookings, confirmations, and tour documentation, ensuring accuracy in our back-office
Coordinate pre-tour preparations, liaise with suppliers, and provide on-tour support, including emergency service assistance.
Benchmark services against competitors and provide strategic feedback to
Research and develop innovative products in new and existing
Ensure products align with market trends and customer
Oversee tour operations, managing all aspects of service
Step in to handle on-the-ground operations when necessary to maintain seamless
Assist in managing the team, providing support and leadership as
What We're Looking For:
Proven experience in account management, sales, or business development within the travel
Strong knowledge of European and UK travel products, including accommodation, transport, and
Ability to negotiate contracts and manage supplier relationships
Excellent organisational skills, attention to detail, and ability to multitask in a fast-paced environment
Strong communication skills (written and verbal) with a passion for client relationship
Proficiency in CRM systems, AI-driven tools, and IT
A proactive, results-driven mindset with a passion for the travel
Interested?~If you meet the job requirements and would like to submit your CV for consideration please click apply and follow the online instructions. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Posted: 2025-03-25 10:05:19
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-20 06:17:11
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:16:56
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:16:42
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:43
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-20 06:12:26
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:25
-
Job Title: Commercial Combined Underwriter
Location: Flexible (with occasional travel to London)
Salary: Competitive, based on experience
Company Overview:We are working with a growing and dynamic Managing General Agent who are on an exciting growth journey and offer a collaborative environment where your contributions directly impact the success of the business.
As part of their expansion, we are seeking a talented and experienced Commercial Combined Underwriter to join their team and report directly to the Head of Underwriting Operations.
Role Overview:As an Underwriter, you will play a pivotal role in underwriting property and liability risks for SME to mid-corporate clients.
You will work closely with the Head of Underwriting Operations and the wider underwriting team to ensure efficient risk assessment and delivery of quality insurance products.
This role offers a fantastic opportunity to shape the underwriting approach within a growing business while contributing to key decision-making processes.
Key Responsibilities:
Underwrite property and liability insurance policies, focusing on SME to mid-corporate clients.
Evaluate risks, determine coverage, and set terms and pricing for new and renewal business.
Work closely with the Head of Underwriting Operations to ensure underwriting practices align with company strategy and growth goals.
Collaborate with the underwriting team to provide expert guidance on property and liability matters.
Maintain strong relationships with brokers, ensuring a high level of service and effective communication.
Assist in the development of new insurance products and contribute to the continuous improvement of underwriting processes.
Support capacity management and underwriting operations as part of the broader underwriting function.
Key Requirements:
Proven experience as a Property and Liability Underwriter, ideally within an MGA environment.
Strong technical knowledge of property and liability underwriting, including risk assessment and pricing.
Excellent communication and relationship-building skills, particularly with brokers.
Ability to work collaboratively in a small, dynamic team.
A proactive, solutions-oriented approach to underwriting and problem-solving.
Experience in underwriting SME to mid-corporate business is preferred.
Willingness to travel to London as needed.
Why Join?
Competitive salary, commensurate with experience up to £50,000
Remote working arrangements (with occasional travel to London).
Be part of a growing company with the opportunity to shape the future of underwriting within the business.
Work closely with experienced professionals and leadership in a collaborative, dynamic environment.
Opportunities for professional development and career progression.
If you are a skilled and motivated Underwriter looking to take the next step in your career within a growing MGA, we'd love to hear from you!
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: England
Start: ASAP
Salary / Rate: Flexible/ Remote Working
Posted: 2025-03-11 17:42:40
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-08 06:07:01
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:52
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:48
-
Job Title: Senior Property and Liability Underwriter
Location: Flexible (with occasional travel to London)
Salary: Competitive, based on experience
Company Overview:We are working with a growing and dynamic Managing General Agent who are on an exciting growth journey and offer a collaborative environment where your contributions directly impact the success of the business.
As part of their expansion, we are seeking a talented and experienced Senior Property and Liability Underwriter to join their team and report directly to the Head of Underwriting Operations.
Role Overview:As a Senior Property and Liability Underwriter, you will play a pivotal role in underwriting property and liability risks for SME to mid-corporate clients.
You will work closely with the Head of Underwriting Operations and the wider underwriting team to ensure efficient risk assessment and delivery of quality insurance products.
This role offers a fantastic opportunity to shape the underwriting approach within a growing business while contributing to key decision-making processes.
Key Responsibilities:
Underwrite property and liability insurance policies, focusing on SME to mid-corporate clients.
Evaluate risks, determine coverage, and set terms and pricing for new and renewal business.
Work closely with the Head of Underwriting Operations to ensure underwriting practices align with company strategy and growth goals.
Collaborate with the underwriting team to provide expert guidance on property and liability matters.
Maintain strong relationships with brokers, ensuring a high level of service and effective communication.
Assist in the development of new insurance products and contribute to the continuous improvement of underwriting processes.
Support capacity management and underwriting operations as part of the broader underwriting function.
Key Requirements:
Proven experience as a Property and Liability Underwriter, ideally within an MGA environment.
Strong technical knowledge of property and liability underwriting, including risk assessment and pricing.
Excellent communication and relationship-building skills, particularly with brokers.
Ability to work collaboratively in a small, dynamic team.
A proactive, solutions-oriented approach to underwriting and problem-solving.
Experience in underwriting SME to mid-corporate business is preferred.
Willingness to travel to London as needed.
Why Join?
Competitive salary, commensurate with experience.
Flexible working arrangements (with occasional travel to London).
Be part of a growing company with the opportunity to shape the future of underwriting within the business.
Work closely with experienced professionals and leadership in a collaborative, dynamic environment.
Opportunities for professional development and career progression.
If you are a skilled and motivated Senior Property and Liability Underwriter looking to take the next step in your career within a growing MGA, we'd love to hear from you!
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Hybrid Working
Posted: 2025-03-07 14:26:15
-
Job Title: Senior Property and Liability Underwriter
Location: Flexible (with occasional travel to London)
Salary: Competitive, based on experience
Company Overview:We are working with a growing and dynamic Managing General Agent who are on an exciting growth journey and offer a collaborative environment where your contributions directly impact the success of the business.
As part of their expansion, we are seeking a talented and experienced Senior Property and Liability Underwriter to join their team and report directly to the Head of Underwriting Operations.
Role Overview:As a Senior Property and Liability Underwriter, you will play a pivotal role in underwriting property and liability risks for SME to mid-corporate clients.
You will work closely with the Head of Underwriting Operations and the wider underwriting team to ensure efficient risk assessment and delivery of quality insurance products.
This role offers a fantastic opportunity to shape the underwriting approach within a growing business while contributing to key decision-making processes.
Key Responsibilities:
Underwrite property and liability insurance policies, focusing on SME to mid-corporate clients.
Evaluate risks, determine coverage, and set terms and pricing for new and renewal business.
Work closely with the Head of Underwriting Operations to ensure underwriting practices align with company strategy and growth goals.
Collaborate with the underwriting team to provide expert guidance on property and liability matters.
Maintain strong relationships with brokers, ensuring a high level of service and effective communication.
Assist in the development of new insurance products and contribute to the continuous improvement of underwriting processes.
Support capacity management and underwriting operations as part of the broader underwriting function.
Key Requirements:
Proven experience as a Property and Liability Underwriter, ideally within an MGA environment.
Strong technical knowledge of property and liability underwriting, including risk assessment and pricing.
Excellent communication and relationship-building skills, particularly with brokers.
Ability to work collaboratively in a small, dynamic team.
A proactive, solutions-oriented approach to underwriting and problem-solving.
Experience in underwriting SME to mid-corporate business is preferred.
Willingness to travel to London as needed.
Why Join?
Competitive salary, commensurate with experience.
Flexible working arrangements (with occasional travel to London).
Be part of a growing company with the opportunity to shape the future of underwriting within the business.
Work closely with experienced professionals and leadership in a collaborative, dynamic environment.
Opportunities for professional development and career progression.
If you are a skilled and motivated Senior Property and Liability Underwriter looking to take the next step in your career within a growing MGA, we'd love to hear from you!
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Hybrid Working
Posted: 2025-03-05 16:52:08
-
Job Title: Head of Underwriting Operations Location: UK Flexible (with occasional travel to London) Salary: £70,000 - £80,000
Company Overview: We are lucky to be working with growing Managing General Agent looking for their next Head of Underwriting Operations.
They are scaling rapidly and looking for a hands-on individual to take on a key leadership role within underwriting operations.
This is an exciting opportunity to be deeply involved in multiple facets of the business, from underwriting to product development, and to make a real impact on their growth trajectory.
Role Overview:
We are seeking a highly skilled Head of Underwriting Operations to lead and develop the underwriting team in a thriving MGA.
In this role, you will manage a small team and work across multiple business functions, with a primary focus on property and liability policies.
You will be the key referral point for the underwriting team, ensuring that property and liability matters are handled efficiently and effectively.
This position requires a candidate with experience in an MGA environment, with a strong background in underwriting operations, broker relationship management, and product development.
Key Responsibilities:
Lead and manage the underwriting team, providing guidance and support to 2-3 team members.
Act as the primary referral point for underwriting matters, specifically for property and liability policies.
Manage and nurture broker relationships, ensuring smooth communication and collaboration.
Lead capacity meetings and participate in business strategy discussions to align underwriting goals with company growth.
Oversee underwriting operations, improving efficiency and maintaining a high standard of service.
Work across business departments to develop new products and refine existing ones.
Contribute to the process-side of the business, ensuring smooth operations and compliance.
Key Requirements:
Proven experience in underwriting, with a strong focus on property and liability policies.
Experience working within an MGA environment is highly desirable.
Strong leadership and management skills, with the ability to support and guide a small team.
Excellent broker relationship management and communication skills.
Strong understanding of underwriting operations and capacity management.
Experience in product development and process improvement within the underwriting space.
Willingness to travel to London as needed.
Why Join?
Competitive salary: £70,000 - £80,000.
Flexible working arrangements (with occasional travel to London).
Join a growing company where you can make a real difference and shape the future of the business.
Be part of a small, dynamic team with plenty of opportunities for professional development.
To Apply:
We are currently shortlisting for interview - please apply today for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £70000.00 - £80000.00 per annum + Hybrid Working
Posted: 2025-03-05 16:31:43
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We would like someone to run an online travel agency from home on a part time basis with a view to being permanent contract.ie booking holidays, handling sales, handling enquires, managing social media you will be self employed.
Type: Contract Location: Bideford, England
Start: ASAP
Duration: To Be Agreed
Salary / Rate: £20 - £25 Per Annum None
Posted: 2025-03-04 22:27:09
