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Resolution and Response Officer
Service care Solution are currently recruiting for a Resolution and Response Officer in Havering.
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
Pay rate - £14.26 per hour / £17.54 ltd (umbrella)
Main Responsibilities
As a Resolution and Response Officer, you will be responsible for:
To be responsible for dealing effectively with corporate and statutory complaints, Members and Ombudsman enquiries and support the provision of high quality and timely reports for senior officers and Councillors.
Sensitively handle multi-channel contact from complainants and identify the most appropriate way to resolve enquiries.
This will involve challenging telephone conversations and the skills to robustly set out the Council's position and remain calm under pressure.
Handling of requests made under the Freedom of Information Act, Environmental Information Regulations, Re-Use of Public Sector Information Regulations 2015, Data Protection Act 2018 & General Data Protection Regulation from receipt of request through to disclosure or refusal of the information, ensuring correct legislation is applied to each request.
Requirements:
Enhanced DBS
Appropriate Customer Services qualification or relevant experience.
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Resolution and Response Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed! ....Read more...
Type: Contract Location: Havering, England
Start: ASAP
Duration: 6 Months
Salary / Rate: Up to £17.54 per hour
Posted: 2024-09-20 15:15:25
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JOB DESCRIPTION
We are seeking experienced Commercial Roofers to join our team.
The skilled Commercial Roofers will be responsible for the maintenance, repairs, and installation of commercial roofing systems.
Benefits:
401K Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Installation of different types of roofing systems such as BUR, EPDM, Single-ply, coatings, and other forms of low-slope roofing systems Safe operation of tools of the trade (hand tools, power tools etc.) Follow OSHA regulations and other regulatory agencies relating to job site safety, demonstrates safe work practices. Work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks. Climbing and operating on ladders, able to handle at least 50 lbs. Effective communication with foremen, supervisors, and other WTI and Tremco employees
Job Requirements:
Commercial Roofing: All levels; at least 1 year preferred Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical
The hourly rate for applicants in this position generally ranges between $20 and $33.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada, Inc.
Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs.
Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Type: Permanent Location: Athens, Ohio
Posted: 2024-09-20 15:14:15
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JOB DESCRIPTION
We are seeking experienced Commercial Roofers to join our team.
The skilled Commercial Roofers will be responsible for the maintenance, repairs, and installation of commercial roofing systems.
$20-$33/hour (not including prevailing wage)
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Installation of different types of roofing systems such as BUR, EPDM, Single-ply, coatings, and other forms of low-slope roofing systems Safe operation of tools of the trade (hand tools, power tools etc.) Follow OSHA regulations and other regulatory agencies relating to job site safety, demonstrates safe work practices. Work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks. Climbing and operating on ladders, able to handle at least 50 lbs. Effective communication with foremen, supervisors, and other WTI and Tremco employees
Job Requirements:
Commercial Roofing: All levels; at least 1 year preferred Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $20 and $33.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada, Inc.
Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs.
Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kingsland, Georgia
Posted: 2024-09-20 15:13:53
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JOB DESCRIPTION
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer, and the WTI Crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss the scope of work and daily tasks The customer pre-arrives, at arrival, and at the completion of the day's work WTI Supervisor on schedule changes, project and crew updates, etc. Efficient project management will include managing crew start and end times, and production rates, and ensuring tools and materials are available to safely and efficiently complete the assigned project.
Complete the project per the scope of work or specification. The WTI Foreman will complete an end-of-day and/or end-of-project walk-through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep, and information will be sent daily on project status.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recorded daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring of inventory and ensuring Quarterly cycle counts are completed and submitted timely. Per pricing procedures, review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document the performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with the WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep-slope roofing systems and how to properly repair them. Apply for this ad Online! ....Read more...
Type: Permanent Location: Asheboro, North Carolina
Posted: 2024-09-20 15:13:14
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Civil Enforcement Officer - Walsall - Part time - 32 Hours - £12.94 per hour - £21,532.16 per annum
Full Clean UK Driving Licence ESSENTIAL
Would you enjoy working outdoors?
Do you have good communication skills?
Do you want to make a difference in your local area?
Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.
What will your duties be?:
- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing information in connection with contested PCNs
- To report all issues and PEN's issued to your supervisor at the end of each shift.
What you will bring?
- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A smart and professional attitude
You will be working shifts; 4 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota.
Our Civil Enforcement Officers are an important part of the local area.
You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
In return for your hard work, we are offering:
20 days annual leave plus 8 bank holidays (P/T With be Pro rata)
Pension scheme
Uniform provided.
Employee of the Month Award scheme
Discount scheme
Credit for loyal worker's scheme
Training prospects
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential. ....Read more...
Type: Permanent Location: Walsall,England
Start: 20/09/2024
Salary / Rate: £21,532.16 per annum
Posted: 2024-09-20 15:13:04
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently searching for an Inbound/Outbound Distribution Clerk in our Distribution Center in Euclid, OH.
The Distribution Clerk is responsiblefor ensuring that all shipping and receiving documents are completed accurately and in a timely fashion.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure orders and shipping quantities match picking documents through careful audit of said documents. Work with Plant Operations, Customer Service and Purchasing to resolve allocation discrepancies. Help with or complete special projects at the discretion of the Distribution Services Manager. Ensure good security processes are followed with regard to the CTPAT (driver and visitor sign in). Answer/route all telephone calls in a polite manner, taking messages and routing to proper individual in a timely manner. Assists & evaluates needs with shipping points, services, weights & freight permits, and other information needed. Initiates, answers & documents tracer inquiries when requested via email and/or fax. Maintains shipping stations are in working order and stock with materials. Notifies consignee of shipment arrival and coordinates shipment information to other offices and/or agents. Arranges for movement of freight to consignee/agent & updates the system with information. Route Shuttle Drivers to maximize the efficiency of moving the Production stock to the DC. Processes necessary invoices to appropriate office for payment. Enter data pertaining to domestic and international shipments into the company's ERP system and into the shipping systems of commercial freight carriers. Monitor the supply of packaging materials and requisition additional supplies as required. Confirm physical shipment of goods and facilitate tracking of packages. Identify errors on packing lists & invoices and correct them. In conjunction with senior supervisor will be responsible for all outbound freight to comply with warehouse operations. Using ERP System, prepare accurate bills of lading for outbound freight. Ensure that drivers depart with appropriate paperwork. Ensure the accuracy of all shipping documents by strict adherence to standard operating procedures. Gather, enter into warehouse management system and maintain all data and records relative to shipping and receiving activities. Complete necessary management reports as required. Responsible reporting Cycle Counts to Distribution Services Manager as required by identified Cycle Count Program. Act as back up to other functions as necessary. All other duties as assigned by immediate Supervisor(s). Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Euclid, Ohio
Posted: 2024-09-20 15:12:41
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Maintenance Mechanic is responsible for the inspection, troubleshooting, and repair of process and facility-related equipment.
Equipment inspection includes preventative maintenance (PM) and associated documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Comply with all safety policies (especially Cardinal Rules - e.g.
Hot Work, LOTO, Confined Space), Partner with Maintenance Supervisor and Facilities Manager to support LEAN initiatives to eliminate unplanned production interruptions due to process equipment failure, Implement the needed preventative measures, including optimization of PM program, Ensure reliable operation of facility support processes and utilities (i.e.
HVAC, Steam Boilers, Air Compressors, Tow motors, Cooling Towers, Hot Oil Heaters), Diagnose/Troubleshoot, repair/replace and maintain facility electrical systems (e.g.
programmable logic controllers, human machine interfaces, lighting) and components (e.g.
sensors, switches, valves), Diagnose/Troubleshoot, repair/replace and maintain facility mechanical systems (e.g.
product vessels/reactors, pumps) and components (e.g.
piping, manual valves), Investigate equipment/process failures and difficulties to diagnose faulty operation, Assist Maintenance Supervisor to arrange and coordinate contractor tasks (including equipment rental) to support facility and process maintenance/repairs, Serve, as needed, on process hazard analysis (PHA) teams/sessions
EDUCATION
High School Diploma required
EXPERIENCE
One-year certificate from college or technical school and 1-2 years' experience OR High School Diploma and 4 years' experience
OTHER SKILLS AND ABILITIES:
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or likely to go wrong.
It does not involve solving the problem, only recognizing there is a problem. People Interaction - Ability to work with diverse groups to reach consensus regarding problems, and needed changes. Mechanical - Knowledge of machines and tools, including their designs, uses, repair and maintenance. Electrical - Knowledge of circuits, programmable logic controllers (PLCs), sensors, switches, including their connectivity to mechanical systems, uses, repair and troubleshooting.
BENEFITS AND COMPENSATION:
The hourly rate for applicants in this position generally ranges between $27.75.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2024-09-20 15:12:36
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Production Planner is responsible for efficiently scheduling daily, weekly, and monthly production requirements for the plant.
They also plan, coordinate, and purchase all raw materials and supplies to support the schedule.
The Production Planner reviews production and associated work schedules and forecasts while conferring with department supervisors or leaders to determine progress of work and completion dates.
Additionally, they compile reports on progress of work, inventory levels, and production problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Planning, organizing, and controlling activities related to the procurement and inventory control functions.
Using SAP and forecasts to develop a master schedule and prepare short-range plans for plant production activities.
Following the progress of production, anticipating or investigating major causes of delays, and ensuring that corrective action is taken.
Revising production schedules when required due to labor or material shortages, backlogs, forecast inaccuracies, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
Monitoring work processes to assess completeness, accuracy, and conformance to schedule.
Conferring with department supervisors or other personnel to assess progress and discuss needed changes.
Analyzing and adjusting slow-moving inventory plans with Sales and Operations Planning (S&OP) on a monthly basis.
Setting priorities for production schedules based on forecast needs, production introduction, equipment efficiency, and materials supply.
Purchasing sufficient parts and supplies and maintaining safety stock levels to meet all schedule needs.
Maintaining data integrity in SAP of Bill of Materials (BOMs) and Material Masters.
Performing all tasks of production scheduling and purchasing as needed to support plant functions in their absence.
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT: 1+ Year(s) of experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
Basic knowledge of spreadsheets, word processing, and database skills Familiar with ERP systems or other production scheduling/planning methods Familiar or experienced with purchasing activities Strong problem-solving skills Organizational skills and ability to work independently under time constraints to achieve objectives.
Ability to compile, code, categorize, calculate, tabulate, audit, or verify information or data.
Establish and maintain constructive and cooperative interpersonal relationships with customer service, supervisors, sales, purchasing, and scheduling.
Strong attention to detail and initiative
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Basic understanding of ISO quality General knowledge of raw materials, production processes, quality, and costs for use in maximizing the effective utilization of manufacturing resources.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2024-09-20 15:12:09
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JOB DESCRIPTION
NOW HIRING IN MULTIPLE LOCATIONS - Travel position
$20.00-$33.00/hour (not including prevailing wage)
We are seeking experienced Commercial Roofers to join our team.
The skilled Commercial Roofers will be responsible for the maintenance, repairs, and installation of commercial roofing systems.
Position Duties & Responsibilities:
Installation of different types of roofing systems such as BUR, EPDM, Single-ply, coatings, and other forms of low-slope roofing systems Safe operation of tools of the trade (hand tools, power tools etc.) Follow OSHA regulations and other regulatory agencies relating to job site safety, demonstrates safe work practices. Work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks. Climbing and operating on ladders, able to handle at least 50 lbs. Effective communication with foremen, supervisors, and other WTI and Tremco employees
Job Requirements:
Commercial Roofing: All levels; at least 1 year preferred This is a full-time traveling position; reliable transportation is a requirement. Must be vaccinated for COVID 19.
No exceptions, as this job is working in the healthcare environment. Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $20.00 and $33.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. The hourly rate for applicants in this position generally ranges between $20 and $33.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Chicago, Illinois
Posted: 2024-09-20 15:12:08
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JOB DESCRIPTION
We are seeking experienced Commercial Roofers to join our team.
The skilled Commercial Roofers will be responsible for the maintenance, repairs, and installation of commercial roofing systems.
Benefits:
401K Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Installation of different types of roofing systems such as BUR, EPDM, Single-ply, coatings, and other forms of low-slope roofing systems Safe operation of tools of the trade (hand tools, power tools etc.) Follow OSHA regulations and other regulatory agencies relating to job site safety, demonstrates safe work practices. Work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks. Climbing and operating on ladders, able to handle at least 50 lbs. Effective communication with foremen, supervisors, and other WTI and Tremco employees
Job Requirements:
Commercial Roofing: All levels; at least 1 year preferred Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $20 and $33.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada, Inc.
Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs.
Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Type: Permanent Location: Sacramento, California
Posted: 2024-09-20 15:11:59
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JOB DESCRIPTION
Project Superintendent
Weatherproofing Technologies, Inc.
is seeking Project Superintendents with a proven track record in running and supervising commercial and industrial construction projects to deliver projects on time and within budget.
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Resolving project issues and problems Providing coordination between subcontractors and owner operations Affirming specifications are followed in accordance with Tremco standards Generating reports on project status Ensuring owner satisfaction.
Qualifications and Requirements:
5-10 years' experience in general construction, built-up roofing systems, and/or building envelope is a plus Ability to keep project records Ability to interface with owners, subcontractors, and company management Ability to travel The salary range for applicants in this position generally ranges between $64,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Bowling Green, Kentucky
Posted: 2024-09-20 15:11:45
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JOB DESCRIPTION
Commercial Roofing Foreman
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew.
Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them. The salary range for applicants in this position generally ranges between $50,801 and $63,501.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2024-09-20 15:11:44
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all sub-contractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
Also, responsible for Sales and Service Support, Field Resources, and Customer Management communication as necessary.
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers. Deep understanding of all Construction Management tasks. Understanding of superintendent roles & responsibilities.
Communications:
Superior written, oral, and digital communication skills. Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour reply response to all inquiries. Computer Literacy Ebuilder, E.mail, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd, AutoCadd, others TBD.
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval Signing off on Specifications shall be required by: Division Manager Construction Manager Tremco Rep
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid meeting minutes are documented or audio recorded and compiled into meeting Minutes on the form. Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Representative, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule. Assists the Superintendent in planning and coordinating the Pre-Construction Meeting. Provides the superintendent with necessary subcontractor information, such as site-specific safety plans, certificates, etc., from the Bid Form prior to the Pre-Construction Meeting. Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties.
Construction Stage:
Daily receipt and review of Daily Inspection forms. Visits job site as necessary. Receive and review Weekly Progress Meeting Minutes, Attend or be involved via conference call. Maintain Project Schedule process updates from the superintendent. Perform site audits as appropriate. Authorize and generate Change Orders as required. Authorize subcontractor payments. Authorize Customer billing. Assist the Superintendent with any problems during construction. Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2024-09-20 15:10:32
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JOB DESCRIPTION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Researches commodities markets, sources and cultivates a list of suppliers, negotiates and executes Supply Agreements, and maintains effective business relationships with key suppliers.
Acts as first point of contact and problem resolution for supplier issues and concerns regarding service level agreements.
Communicates Tremco procurement policies and performance metrics (quality standards, on time delivery, NAFTA certification, import documentation, supplier audits, etc.), and takes action to negotiate claims and secure concessions in the event of non-compliance.
Ensures that necessary documentation (purchase orders, invoices) are appropriately verified and authorized, and follows up to resolve discrepancies.
Maintains financial records (current costs, price standards) and forecasts commodities trends in support of near and long-term production plans and budgeting requirements.
Provides accurate, up-to-date information to the Roofing Supply Chain team for defined commodities (raw materials, packaging, etc.) on quantity, quality, and availability, to support production planning necessary to meet sales/operational objectives.
Collaborates with cross functional groups to identify new, and sometimes non-traditional opportunities Serves as the main product sourcing liaison between Tremco and other RPM subsidiary organizations to identify and review new mutually beneficial opportunities. Works with the RPM Center Led Procurement Organization on cost reduction opportunities as well as reviewing RPM landscape for insourcing options. Is aware of and ensures that own and other's actions are in alignment with Tremco's OHS&E procedures and protocols and RPM's code of conduct policies.
EDUCATION:
HS Diploma with 4 years' experience (purchasing, procurement, supply chain, materials processing or similar) OR Bachelor's Degree with 2 years' experience.
EXPERIENCE:
Two to four years related experience and/or training (see Education above)
OTHER SKILLS AND ABILITIES:
Excellent written and verbal communication skills Ability to be organized and thorough in execution of work, and consistently follow through on commitments Understanding of commodities markets and raw materials specifications (quality, consistency) Understanding of costing models in a production environment Functional abilities in SAP, word processing and spreadsheets Ability to develop and maintain vendor partnerships'
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-09-20 15:10:13
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JOB DESCRIPTION
We are seeking experienced Commercial Roofers to join our team.
The skilled Commercial Roofers will be responsible for the maintenance, repairs, and installation of commercial roofing systems.
$20-33/hour (not including prevailing wage)
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education Position Duties & Responsibilities:• Installation of different types of roofing systems such as BUR, EPDM, Single-ply, coatings, and other forms of low-slope roofing systems• Safe operation of tools of the trade (hand tools, power tools etc.)• Follow OSHA regulations and other regulatory agencies relating to job site safety, demonstrates safe work practices.• Work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks.• Climbing and operating on ladders, able to handle at least 50 lbs.• Effective communication with foremen, supervisors, and other WTI and Tremco employees Job Requirements:• Commercial Roofing: All levels; at least 1 year preferred• Reliable form of transportation• Acceptable background check per company standards• Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $20 and $33.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Rochester, New York
Posted: 2024-09-20 15:09:56
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members to discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and training.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Tallahassee, Florida
Posted: 2024-09-20 15:09:40
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JOB DESCRIPTION
Carboline is looking to fill an open Territory Sales Representative within their Southeast Territory and are seeking candidates located near large cities in Virginia. This position will be responsible for both selling and generating new business with already established customers while also developing new prospects to grow volume, revenue and increase the profitability of this territory.
We are seeking individuals with a hunter's mentality and prior experience working in the paint and coatings industry.
This position will report into the Southeast Region Director of Sales.
Minimum Requirements
Bachelor's in Business or a Technical degree or equivalent experience 4+ years sales and or business development experience in the fireproofing or protective coatings industry
Preferred Requirements
Previous industrial sales experience and NACE certifications are a plus.
Physical Requirements
This position requires minimal physical activity.
May require lifting up to 50lbs on occasion.
May require computer usage for an extended period of time - up to 8 hours in a day.
Occasional exposure to various chemicals.
May require travel by car up to 50%, including nighttime.
Essential Functions
Responsible for calling on new and existing customers to build sales volume, to remain abreast of customer requirements and to assess market trends. Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc.
Provides technical assistance when necessary. Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business and level of repeat business. Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. Applies good judgment and prompt follow through on customer complaints, returns, claims or other problems on products / services provided. Gathers and reports significant developments within accounts, prospects competitors and the general market for use by company management in research, analysis and planning purposes. Provides annual sales detailing target markets and accounts. May act as a Field Technical Service Engineer as requested. Committed to the Company's safety and quality programs
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2024-09-20 15:09:35
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests.
Handle large volumes of calls, emails, and faxes.
Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system.
Check stock availability to confirm orders.
Make special requests such as color matching, special sales order process or (ERP) orders.
Ensure all orders are shipped and invoiced promptly and accurately.
Keep customer and/or sales representatives advised of anticipated ship dates and any delays regarding orders.
Be proactive in communicating changes to orders.
Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced.
Follow ISO required procedures as related to the customer service function.
Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability.
Suggest potential alternatives/solutions to customer concerns.
Supply MSDS upon request and as required.
Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service).
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
A minimum of 2 years of customer service experience, preferably in a high-volume call center environment.
OTHER SKILLS AND ABILITIES:
Must be able to clearly communicate verbally and in written form in a professional manner.
Strong proficiency with Microsoft Office applications required.
Understanding of Lean Management Principles is an asset.
OTHER QUALIFICATIONS:
SAP Preferred
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-09-20 15:09:34
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JOB DESCRIPTION
An exciting opportunity has arisen for a General Warehouse Forklift Operator to join The Euclid Chemical team in Cleveland, OH.
Euclid Chemical is an integrated provider of specialty construction products including concrete treatments, restoration materials, sealants, coatings, sealers, and decorative products.
Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to: Medical, Dental and Vision coverage Life Insurance, Disability, Parental Leave 401k with company match Defined benefit pension plan Generous vacation and holiday time
Rate of Pay: $19 per hour
Main Duties and Responsibilities:
As the Warehouse Forklift Operator you will be expected to Receive, store, and distribute material, equipment, and products within the establishment by performing the following on a daily basis: Read orders to determine what products are to be pulled and put on pallets. Receive incoming materials, verifying amount received against packing slip, manifests, invoices or orders and noting any shortages. Prepare product/materials for shipment- supporting the continuous retrieving of material and staging at designated locations along the production line. Record shipment data- including weight, charges, space availability, damages, or discrepancies for recordkeeping purposes. Support maintenance and organization of warehouse - including cleanliness and housekeeping. Partake in inventory records management- noting stock received and dispersed. Support security of the warehouse and inventory- letting only authorized personnel in warehouse area. Communicate with supervisors on any problems or issues that may arise such as damages, shortages or nonconformance to specifications- escalating further as required to management. Sort and place products and materials on racks, shelves and/or in bins according to product code. Open crates and other containers. Load trucks Perform all duties in accordance with Health and Safety Protocols and company policies.
Qualifications and Previous Experience:
High School Diploma, General Education Degree (GED) or equivalent combination of education and experience. Previous experience/certification for sit down forklift and electric pallet jack- and ability to demonstrate proficiency on equipment. IT Proficiency with Microsoft Office packages- ability to maintain inventory records electronically. Knowledge of SAP is a plus.
Other requirements:
Must be available to work the following shift: 9 am - 5:30pm and flexible to work other shifts as determined by the needs of the business- including evenings and weekends.
Physical requirements: must be capable of sitting, standing, lifting and walking for extended periods of time.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to handle, or feel; reach with hands and arms and talk or hear.
The employee is frequently required to climb or balance.
The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
The employee must frequently lift and /or move up to 50 pounds, occasionally lift and/or move up to 75 pounds with assistance.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
The employee is frequently exposed to moving mechanical parts.
The employee is occasionally exposed to vibration.
The noise level in the work environment is usually moderate.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2024-09-20 15:09:21
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Triage and Research Officer
Service care Solution are currently recruiting for a Triage and Research Officer in Havering.
The Triage and Research Officer is responsible for improving our customer's complaints and/or Data and Information request journey by ensuring that each enquiry is reviewed and allocated to the correct pathway for processing.
Pay rate - £14.26 per hour / £17.54 ltd (umbrella)
Main Responsibilities
As a Triage and Research Officer, you will be responsible for:
Receive and triage written and verbal service complaints, notifications and enquiries whilst conducting thorough and timely comprehensive reviews of incoming material.
As the above for Information Access, Subject Access and EIRs.
Risk assess complaints and requests for information to support informed decision making; ensuring those identified as high risk and/or high complexity are prioritised as most urgent.
Utilise statutory provisions to request relevant information necessary to process complaints and prepare complaints documentation to enable the decision maker to make robust decisions within legislated time limits.
Requirements:
Enhanced DBS
Appropriate Customer Services qualification or relevant experience.
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Triage and Research Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed! ....Read more...
Type: Contract Location: Havering, England
Start: ASAP
Duration: 6 Months
Salary / Rate: Up to £17.54 per hour
Posted: 2024-09-20 15:09:18
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JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
For more than 110 years, Euclid Chemical has supplied construction and restoration markets with treatments, sealants, coatings, sealers, and decorative products.
Energage has recognized Euclid Chemical as a 2024 NE Ohio Top Workplace, offering a people-first culture.
General Purpose: The Construction Products Support Specialist is responsible for providing technical support on Euclid Chemical construction products offered to distributor, contractor and residential customers, company sales and marketing staff, as well as design professionals.
This includes but is not limited to support via telephone, responding to electronic requests for product support, participating in customer sales training, and assisting in the development of new products and technical sales tools.
The Construction Products Support Specialist is expected to demonstrate an enthusiastic commitment to providing industry-leading service and support to internal and external Euclid Chemical customers.
They should also be dedicated to personal growth in product knowledge and industry experience. This position is a Cleveland, OH based hybrid position.
Working 3 days a week at our Cleveland campus is expected with the ability to be in the office more during training.
Major Responsibilities:
Provide and track excellent front-line telephone/electronic service and support for Euclid Chemical construction products. Schedule and manage telephone support coverage, working with other Construction Products Support Specialists, Product Managers, and marketing staff. Assist in the development of technical support tools such as product comparative guides, brochures, sell sheets, certification letters, website content, etc. Assist in product troubleshooting by proactively coordinating testing and analysis activities between sales representatives, customers, R&D/product development, customer service, and operations. Interact as a reliable peer, especially to sales representatives, product managers, marketing communications staff, customer service, business development, R&D/product development, and the operations group. Maintain electronic product technical files. Help plan and provide product training and demonstrations to internal and external customers. Occasional travel to construction jobsites or customer locations to provide product support may be required.
Education and/or Experience:
Associates degree or equivalent industry experience Previous call center support experience, or related field Construction and/or concrete knowledge preferred
Other Skills/Requirements:
Proficient in Microsoft Office Suite SAP knowledge or acumen to learn Excellent communication and listening skills Ability to manage multiple priorities and tasks with a sense of urgency Effective team player Self-motivated and quick learner Dedication to customer service and support Ability to travel occasionally Multi-language capabilities is a plus
Euclid Chemical offers an attractive benefits package including:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave 401k with company match Defined benefit pension plan Generous vacation and holiday time
Salary: $50,000 - $60,000 plus annual bonus program based on % of salary (determined by education and experience)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
ABOUT US
The Euclid Chemical Company, based in Cleveland, Ohio, is a leading manufacturer of products for the concrete and masonry construction industry in North America.
For over a century, Euclid Chemical has developed strong relationships with contractors, specifiers, owners, building materials suppliers and concrete producers offering high quality products and industry leading technical support. Euclid Chemical provides products and technologies that include: admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, repair and other products.
Our leading brands, including Euco, Eucon, Plastol, Increte, Tuf-Strand, Fiberstrand, Dural, Vandex, QWIKjoint, and EucoRepair are known in the concrete industry for innovation and high quality, verified through ISO 9001 certification. With the expertise to provide complete solutions for every concrete project, Euclid Chemical provides in-house support services including research and development, petrographic analysis, continuing education seminars, contractor and distributor training programs and consultation services for contractors, architects, engineers and owners.
Leveraging these strengths, Euclid Chemical is a trusted partner for success in the challenging concrete construction market.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2024-09-20 15:08:50
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JOB DESCRIPTION
Tasks PROFILE: Typical tasks for this position include (but are not limited to) the following: Unloading bulk resin, solvent, and propane tankers Managing proper levels in the bulk tanks through communication with production and scheduling Entering data for all materials received into the SAP program Operating and managing both the distillery unit for the production of the company's solvent recovery system, and the can crusher for the production of the company's aerosol raw material recovery Operating and managing both the caustic cleaning system to assure let down tanks are clean for production, and the waste water treatment system for proper disposal of the materials generated in the company's water base cleaning cycle Operating a forklift safely and efficiently Properly identifying all the different waste streams and disposing of them in accordance with both our company's policies and EPA regulations
Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies. DESCRIPTION OF POSITION DUTIES/TASKS: Satellite Hazardous Waste Accumulation Production tank/Cleaning/filling Production Utility Operators may have to dispose of product samples, line flush, off-spec product, or expired product retain samples.
This waste material is transferred to the hazardous waste satellite accumulation drum. Production workers clean equipment and tanks pre-rinse, wipe, scrub, and final rinse surfaces using wash solvent, brushes and rags.
Dirty solvent is transferred to the satellite accumulation area. Transfer used wash solvent to the satellite accumulation drum or tank.
Ensure hazardous waste storage or accumulation containers remain sealed except during the addition or removal of waste. Ensure Hazardous Waste storage containers are clearly labeled "Hazardous Waste." Care must be exercised when introducing waste into the satellite accumulation drum.
Do not drop on floor or area.
In the case of any spilled material, spills or drops shall be cleaned up immediately. When 55 gallons has accumulated, the satellite accumulation container must be moved to a permanent hazardous waste storage area within 3 days and relabeled "Hazardous Waste."
REQUISITE SKILL, EDUCATION, OR OTHER QUALIFICATIONS: Knowledge and understanding of the chemical characteristics of the wastes which they are assigned to handle or control (i.e., flammability, toxics, incompatibilities, etc.). Type of protective equipment and clothing to be worn. Knowledge of what to do or who to notify in the event of a release, fire, or explosion. Knowledge of communication and alarm system. Know procedures for using facility emergency equipment. Predetermined responses and methods to control releases, fires, or explosions. Ability to shut down operations.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pleasant Prairie, Wisconsin
Posted: 2024-09-20 15:08:37
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JOB DESCRIPTION
Furniture & Cabinet Wood Coatings
We are seeking a dynamic Sales Representative to join our team.
The ideal candidate will be passionate about sales, customer service, and achieving targets.
Fluency in Spanish is a plus.
Duties
- Conduct cold calls to prospective customers- Provide exceptional customer service to existing clients- Manage the full sales cycle from lead generation to closing deals- Utilize sales management tools such as Hubspot to track progress- Demonstrate technical sales knowledge to effectively communicate product features- Negotiate contracts and agreements with clients- Engage in business-to-business (B2B) sales activities- Implement upselling strategies to maximize revenue
Experience
- Proven experience in retail sales or a similar customer-facing role- Familiarity with Hubspot or other CRM software is advantageous- Ability to speak Spanish fluently is preferred but not required- Strong negotiation skills and a track record of meeting or exceeding sales targets- Knowledge of technical sales concepts is a plus If you are a results-driven individual with a passion for sales and customer satisfaction, we encourage you to apply for this exciting opportunity.Apply for this ad Online! ....Read more...
Type: Permanent Location: New Holland, Pennsylvania
Posted: 2024-09-20 15:08:37
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JOB DESCRIPTION
The Senior R&D Scientist will demonstrate and apply the following skills to their work and has a proven track record of performing this consistently.
Understanding of Scientific Methodology.
Hypothesis driven research and problem-solving capability using experimental design, data analysis and documentation. H&I Cleaning Formulation Science: Surfactants, solvents, chelating agents, builders, enzymes, fragrances, additives, and preservatives Strong analytical science and material science understanding with an emphasis on structure-property relationship Apply expert knowledge of organic chemistry and synthesis to troubleshoot complex formulation issues, enhance product performance, and ensure product stability and safety.
Technical Leadership:
Ability to develop and implement project plans with proven technical leadership, technically guiding complex R&D projects and team members Ability to generate accurate timelines, time management, prioritization, and resource utilization, while measuring progress and providing updates in alignment with our marketing team Ability to make strategic decisions both technically as well as guide staff utilization, advising leaders and scientists to execute initiatives while managing business strategy and value creation Outstanding verbal and written technical communication, interpersonal communication and presentation skills. Has a plan and executes for innovation.
Skillset and track record in identifying and scouting new and innovative ideas. Continuous learning and intimate awareness of open literature and competitive landscape The Senior R&D Scientist works with assistance on the allocation of resources towards initiatives by working with leadership The Senior R&D Scientist demonstrates the ability to have influence in decision making and a demonstrated ability to communicate with project stakeholders and cross-functional teams, leadership and external scientific community.
Organization Leadership:
The Senior R&D Scientist demonstrates and applies the following attributes Continuous learning, growth mentorship, and teaching skills.
This candidate must have a willingness to develop others and work with R&D management to help refine and develop the skillsets of the team. Agility to respond to emerging business needs - strong management of change skills Builds strong partnerships internally within R&D, internal functions (marketing, manufacturing, sourcing, etc.) and externally (vendors, customers, etc.) Managing high stakes and challenging situation with all levels of organizations Using, assessing the organizational processes and developing new processes to improve efficiency and quality Outstanding presentation skills Demonstrate strong career ambition - potential to become top leader Strong business acumen
Education Guidelines
BS in Chemistry, Chemical Engineering, Materials, or other equivalent scientific field required MS or PhD strongly preferred
ABOUT US
Solving challenges is the very foundation of who we are.
After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint.
When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution.
Today, that discovery is Rust-Oleum Corporation.
The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today.
When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry.
Our creative and talented team of over 3000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pleasant Prairie, Wisconsin
Posted: 2024-09-20 15:08:17
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JOB DESCRIPTION
This is a temporary position that will last one week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Administrative Receptionist will perform all reception duties include greeting guests, answering phones and ensuring all front office procedures are followed.
Will also provide administrative support to the organization as needed.
Project a professional first impression while greeting, engaging and assisting guests during their visit to the corporate office Answer and direct incoming phone calls and respond to questions for general information Ensure all guests are signed in and proper security protocol is followed Maintain the reception area and address visitor needs while waiting in the lobby, creating an environment of hospitality
SKILLS AND ABILITIES:
Possess a strong work ethic and ability to multi-task Must be positive, professional and reliable, with excellent communication skills Exceptional customer service skills Must have strong skills using Microsoft 365 applications (Outlook, Teams, Word, etc.) Ability to use various types of office equipment Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-09-20 15:08:17