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Telecommunication Billing Manager
Holt Executive has partnered with a leading satellite communications provider, offering secure voice & data services to a global customer base. They also provide integrated IT & engineering solutions across maritime, enterprise, defence & government sectors. Our partner is seeking an Telecommunication Billing Manager to manage and oversee the UK monthly billing cycle, including detailed management reporting. This role involves leading the UK Airtime Billing team, handling daily airtime activities, and coordinating with internal and group teams. A strong understanding of products and services as they relate to billing and should be able to produce and analyse airtime reports to support senior management. As the subject matter expert for NIBS, INSIGHT provisioning, and third-party airtime systems, you will ensure that all billing and provisioning requests are resolved efficiently. Additionally, you will provide support to other airtime teams across the group, ensuring consistency in processes and reporting. This role is crucial for maintaining accurate billing and effective management of airtime processes, contributing to overall operational excellence. Key responsibilities, skills, and experience for the Telecommunication Billing Manager: - Oversee and manage information across NIBS and various systems related to order provisioning, customer accounts, billing profiles, and rates. - Maintain and ensure the accuracy of the airtime billing database (NIBS). - Process internal and external requests for service activations, deactivations, and package changes, including advising on any Early Termination Fees. - Understand and manage airtime processes to ensure timely execution. - Handle monthly billing cycles, including configuring provisioning requests, performing daily or weekly checks for errors, and resolving issues before billing runs. - Manage invoice processing within the designated timeframe, ensuring accuracy before approval and final issuance to customers. - Address and resolve queries promptly and extract analytical reports for billing and activation. - Oversee the Freshdesk ticketing system, ensuring all tickets are managed, categorized, and resolved within SLA. - Process prepay voucher sales orders, invoices, and voucher deliveries. - Liaise with customers, suppliers, and internal teams to ensure accurate and timely completion of processes. - Provide support and training on internal systems and modules to both internal and external teams. - Approve incoming supplier invoices and coordinate with the finance team. - Handle complaint escalation and management. - Participate in the wider banking team to approve invoices according to Delegation of Authority procedures. If your qualifications and experience align with this Telecommunication Billing Manager opportunity, we encourage you to submit your CV to info@holtexecutive.com for consideration. ....Read more...
Type: Permanent Location: Surrey,England Start: 03/04/2025 Salary / Rate: Competitive Posted: 2025-04-03 11:15:25 -
Health & Social Care Business Apprenticeship
Embarking on an Apprenticeship with First City offers an exciting and fulfilling opportunity to kick-start your career! This role is ideal for someone leaving education who is eager to grow and make a positive impact on others. You'll gain valuable hands-on experience in the health and social care field, deepening your knowledge and skills while laying the groundwork for a rewarding future career. First City Care Group is committed to delivering outcome-focused support, putting emphasis on individuals' abilities and aspirations. We believe in empowering those we support to achieve their goals beyond traditional care models. As the Lead Provider for Swindon, we are proud to work in partnership with local authorities to provide domiciliary care for residents, including those discharged from hospital and within our supported living services. We are seeking an Apprentice to join our established team while undertaking a Business Administration course to complement learning within this position. In this dynamic role, you will support our team in a variety of administrative and care coordination tasks, ensuring that care packages meet the needs of service users while maintaining strong relationships with our partner organizations. Key Responsibilities: Administrative Support: Assist with administrative tasks, ensuring the smooth running of care coordination processes. Capacity Management: Support the coordination of changes in care needs and identify emerging capacity requirements. Service User Advocacy: Act as an advocate for patients, ensuring safe and timely transfers of care. Contract Management: Support contract reviews, manage invoice queries, and contribute to the quality assurance process. Safeguarding & Risk: Ensure safeguarding procedures are followed and contribute to service user risk assessments. Maintain integrity when dealing with confidential matters and adhere to company policies. Communication: Collaborate with care teams, ensuring accurate and sensitive information sharing in line with data protection regulations. Scheduling and Allocation: Efficiently schedule and allocate care workers to client visits, ensuring continuity of care and appropriate skill matching. Care Worker Support: Maintain effective communication with care workers, providing support, guidance, and timely resolution of queries. Collaboration: Collaborate with healthcare professionals to ensure seamless service delivery. Documentation: Accurately complete and maintain all necessary documentation and systems. Confidentiality: Handle confidential matters with professionalism and integrity. Person-Centred Care: Provide compassionate, empathetic, and person-centred support to clients. Skills: Strong communication skills, with the ability to work effectively in a team. Be willing to support with advocating for patients and make informed decisions based on best practices. Be willing to learn safeguarding processes and risk assessments. Requirements: Be 18 years of age or older. Must have at least a grade C or 4 GCSE or equivalent in Maths and English, or be willing to undertake Functional Skills as part of the course. Have an understanding and/or interest in the health and social care sector. Complete course work on time and to a high standard and produce, maintain, and be responsible for content, accuracy, and sign-off of assessments completed. Desirable: Health and social care qualification (GCSE or equivalent). Duration: The Apprenticeship will take between 12 - 18 months to complete. Courses available: Business Administration Level 2 and 3, depending on previous qualifications. Salary: £15,704 per annum, for the 1st year - Rate will be assessed after a year. Location: Swindon Hours: 08.30 am - 5.00 pm, Monday - Friday. Some flexibility in hours may be required to suit the needs of the business. Why Join Us? At First City, you'll be part of a dedicated team making a real difference in people's lives. You'll work in a supportive environment where your contribution is valued and career development is encouraged. This position may be closed sooner if a suitable candidate is appointed. ....Read more...
Type: Permanent Location: Swindon, England Start: ASAP Salary / Rate: Up to £15704 per annum + Full Training,Pension Posted: 2025-04-01 17:00:27 -
Project Engineer
Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. From our Falmouth Hub, we provide world leading overwater and seabed drilling solutions that enable a comprehensive range of services to be offered to the Marine Renewables, Infrastructure & Traditional Energy Sectors. Our services include the provision of seabed templates, foundation & shaft drilling up to 10m diameter, operational & maintenance support to existing OWF and end-of-life decommissioning. We are also able to provide the operational & management experience to ensure our clients projects are delivered safely & on schedule. We are looking for bright minds who enjoy meaningful work and want to push our pioneering spirit further as we create a safe and liveable world. The role: We are looking for a Project Engineer to join our world-leading Marine Infrastructure Solutions department based in Falmouth. As a Project Engineer, you will assist in the successful preparation and delivery of 24/7 marine construction projects. Your role will ensure the high quality of deliverables required by our clients is achieved, checked, and recorded. Health and Safety is a key focus, and you will assist the Project Manager and Project Supervisors in adhering to the standards set by Fugro and our clients. You will also need to be able and willing to work offshore. You will draft method statements, risk assessments, and lift plans to enable efficient and safe operations, fostering a positive health and safety culture. You will have ongoing contact with the Project Manager and Project Supervisors during both the preparation and delivery phases of the project. You will review progress, plan operations, and provide support for equipment coordination, engineering deliverables, and quality assurance. Here's what a typical day would be like: Assisting the site team to ensure operations are completed as defined by the project documentation and RAMS (Risk Assessment Method Statement), in line with all health and safety requirements. Coordinating sub-contractors, site visitors, and all project-associated coordination. Providing comprehensive engineering/QA advice and information to the site team. Coordinating all technical matters, including maintaining communication with remote support services. Attending regular safety briefings and circulating H&S material. Who we're looking for: A degree or HND level qualification in Civils, Mining, Construction or an equivalent in a similar subject. Previous Experience working on site. Experience in marine construction, piling, and/or drilling is desirable. Working knowledge of Microsoft Office and CAD software. Ability and desire to work offshore on a rota basis. Offshore training - GWO/BOSIET desirable but not necessary. Offshore medical or ability to obtain a medical - UKOOG, ENG1, or similar. All applicants must have the right to live and work in the UK without the need for visa sponsorship. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you will be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So, bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world's leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme & Life Assurance. Option to lease an electric car through our Electric car scheme. Private Medical Insurance. Site Allowances. Discounted gym memberships and more. Our view on diversity, equity, and inclusion: At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge, and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour, and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, which makes us feel more connected to Fugro's purpose ‘together we create a safe and liveable world' - and to each other.Apply for this ad Online! ....Read more...
Type: Permanent Location: Falmouth, England Posted: 2025-03-27 09:35:42 -
Office Assistant
Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we're always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role We are looking for a dedicated individual who prioritizes health and safety, environmental protection, and pollution prevention in all activities. The ideal candidate will ensure that all work is performed with the highest quality and professionalism, adhering to the company's Integrated Management System and project-specific documentation. You should be proactive in identifying personal training needs, communicating them to the department manager, and taking full advantage of provided training opportunities. Reception cover will be required for Fugro Aberdeen on a rotational basis, alongside other office assistants. Full-time reception cover will be necessary during holidays and sickness periods. Responsibilities include opening and sorting incoming mail for Fugro Aberdeen, distributing external mail, faxes, and internal mail throughout the building with two daily mail runs, and franking all outgoing mail, including recorded delivery, registered mail, and overseas mail. You will maintain records of all outgoing mail and liaise with mail collection services. General office duties for other departments will be required as needed. You must ensure your personal appearance is appropriate for reception duties and maintain the smooth operation of the reception area at both Fugro House and Survey House sites, ensuring all calls are answered promptly and courteously. You will provide effective and efficient mailroom and office services and foster good team-working relationships with other office assistants and department secretaries. This is a Full Time position working Monday to Friday on a Fixed Term Contract up until the end of August 2025 What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you'll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world's leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme Option to lease an electric car. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro's purpose ‘together create a safe and liveable world' - and to each other.Apply for this ad Online! ....Read more...
Type: Permanent Location: Aberdeen, Scotland Posted: 2025-03-25 14:20:07 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working par of each week on campus, and partially remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests. Handle large volumes of calls, emails, and faxes. Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system. Check stock availability to confirm orders. Make special requests such as color matching, special sales order process or (ERP) orders. Ensure all orders are shipped and invoiced promptly and accurately. Keep customer and/or sales representatives advised of anticipated ship dates and any delays regarding orders. Be proactive in communicating changes to orders. Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced. Follow ISO required procedures as related to the customer service function. Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability. Suggest potential alternatives/solutions to customer concerns. Supply MSDS upon request and as required. Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service). EDUCATION High school diploma or general education degree (GED) EXPERIENCE A minimum of 2 years of customer service experience, preferably in a high-volume call center environment. OTHER SKILLS AND ABILITIES: Must be able to clearly communicate verbally and in written form in a professional manner. Strong proficiency with Microsoft Office applications required. Understanding of Lean Management Principles is an asset. OTHER QUALIFICATIONS: SAP Preferred All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 14:11:27 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working par of each week on campus, and partially remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests. Handle large volumes of calls, emails, and faxes. Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system. Check stock availability to confirm orders. Make special requests such as color matching, special sales order process or (ERP) orders. Ensure all orders are shipped and invoiced promptly and accurately. Keep customer and/or sales representatives advised of anticipated ship dates and any delays regarding orders. Be proactive in communicating changes to orders. Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced. Follow ISO required procedures as related to the customer service function. Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability. Suggest potential alternatives/solutions to customer concerns. Supply MSDS upon request and as required. Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service). EDUCATION High school diploma or general education degree (GED) EXPERIENCE A minimum of 2 years of customer service experience, preferably in a high-volume call center environment. OTHER SKILLS AND ABILITIES: Must be able to clearly communicate verbally and in written form in a professional manner. Strong proficiency with Microsoft Office applications required. Understanding of Lean Management Principles is an asset. OTHER QUALIFICATIONS: SAP Preferred All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:27:19 -
Resolution Specialist
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner. This position also handles the special colors for U.S. Customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures. Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion. Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e. incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate. Follow-up with internal employees as needed to resolve complaints within targeted timeline. Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance. Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served. Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers. Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits. Order supplies and maintain the filing system for backorders, pick slips, credits, etc. Complete monthly reports EDUCATION REQUIREMENT: High school diploma or general education degree (GED) EXPERIENCE REQUIREMENT: Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties. Must be deadline oriented with the ability to remain calm and composed during stressful situations PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear. ADDITIONAL INFORMATION: This job is 100% remote. The ideal candidate will be available during regular working hours between 8 am and 5:30 pm. Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $48,426 and $60,532 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:24:29 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary EDUCATION: Business Management/Administration or equivalent combination of education and experience. EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:17:29 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary EDUCATION: Business Management/Administration or equivalent combination of education and experience. EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:17:28 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon Posted: 2025-03-20 06:17:11 -
Project Administrator (Tremcare)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI. This includes managing payables, customer billings & receivables, field resource & customer communication. This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel. This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product ESSENTIAL DUTIES AND RESPONSIBILITIES: Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings EDUCATION: Associates degree preferred, or must have equivalent work experience EXPERIENCE: Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment. Prior experience with billing, A/R, A/P functions required. Must have experience in a fast-paced office environment. OTHER SKILLS AND ABILITIES: Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:17:09 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:16:56 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:16:42 -
Resolution Specialist
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner. This position also handles the special colors for U.S. Customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures. Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion. Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e. incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate. Follow-up with internal employees as needed to resolve complaints within targeted timeline. Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance. Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served. Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers. Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits. Order supplies and maintain the filing system for backorders, pick slips, credits, etc. Complete monthly reports EDUCATION REQUIREMENT: High school diploma or general education degree (GED) EXPERIENCE REQUIREMENT: Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties. Must be deadline oriented with the ability to remain calm and composed during stressful situations PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear. ADDITIONAL INFORMATION: This job is 100% remote. The ideal candidate will be available during regular working hours between 8 am and 5:30 pm. Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $48,426 and $60,532 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:13:34 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:12:43 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary EDUCATION: Business Management/Administration or equivalent combination of education and experience. EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:12:31 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon Posted: 2025-03-20 06:12:26 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:12:25 -
Project Administrator (Tremcare)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI. This includes managing payables, customer billings & receivables, field resource & customer communication. This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel. This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product ESSENTIAL DUTIES AND RESPONSIBILITIES: Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings EDUCATION: Associates degree preferred, or must have equivalent work experience EXPERIENCE: Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment. Prior experience with billing, A/R, A/P functions required. Must have experience in a fast-paced office environment. OTHER SKILLS AND ABILITIES: Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:11:32 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary EDUCATION: Business Management/Administration or equivalent combination of education and experience. EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:11:05 -
Service Coordinator
We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a starting salary of up to £28,000 the role is working onsite. You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 20 years. Key Accountabilities for the Service Coordinator: Processing engineer paperwork Liaising with field engineers when necessary Managing all service invoicing generated from engineer visits Maintaining and updating CRM database Dealing with stock queries, stock management Checking engineer reports and generating customer invoices Dealing with calibration paperwork Filing of all data and carry out all other administration tasks as required Provide excellent customer service when dealing with customers and engineers Processing all parts paperwork Keep records up to date of actions taken All other administration as necessary Key competencies for Service Coordinator: Strong, organised administration skills Solid customer service skills Experience of data entry Good excel skills Highly organised Meticulous attention to detail and accurate Good interpersonal skills Strong communication skills Strategic problem solver Data collection and ordering processes Adaptable in a changing environment What's in it for you? Salary of up to £28,000 Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch 25 days holidays + bank holidays Social events An established business Working with a friendly and supportive team Free onsite parking ....Read more...
Type: Permanent Location: Banbury, England Start: 01/05/2025 Duration: permanent Salary / Rate: £26000 - £28000 per annum + benefits Posted: 2025-03-19 23:35:03 -
Service Administrator
Job Title: Service Administrator Location: Basingstoke Salary: Up to £26,000 per annum Hours: Full-time, 37.5 hours per week Industry: Commercial Vehicle Workshop About the Role: We are seeking a highly motivated and organised Service Administrator to join our busy and dynamic team in our commercial vehicle workshop based in Basingstoke. This is an exciting opportunity for someone with strong administrative skills, a keen eye for detail, and a passion for delivering excellent customer service. You will play a key role in supporting the smooth operation of our workshop by managing service bookings, liaising with customers, and maintaining accurate records. Key Responsibilities: - Customer Service: Be the first point of contact for customers, addressing their service needs and queries both via phone and email. Ensure high levels of customer satisfaction at all times. - Service Bookings: Coordinate and schedule service appointments, ensuring maximum workshop efficiency. - Admin Support: Provide essential administrative support to the service team, including creating and updating job cards, maintaining service records, and ensuring paperwork is accurate and up to date. - Parts and Inventory Management: Assist in the ordering and tracking of parts required for vehicle servicing and repairs. - Invoicing and Billing: Support the team in generating invoices, processing payments, and maintaining financial records related to services provided. - Health and Safety Compliance: Ensure all service procedures comply with health and safety standards, maintaining a clean and organised work environment. - Database Management: Keep records up to date in the service management system, tracking the progress of service jobs, vehicle history, and customer details. Key Requirements: - Proven experience in an administrative or customer service role, ideally in a workshop or automotive environment. - Strong communication and interpersonal skills with the ability to interact professionally with customers and colleagues. - Excellent organisational skills with the ability to manage multiple tasks and priorities. - High attention to detail and accuracy in record-keeping and documentation. - Proficient in using office software (Microsoft Office Suite, etc.) and service management systems. - Ability to work effectively under pressure and in a fast-paced environment. - A proactive approach and a positive attitude toward problem-solving. Benefits: - Competitive salary of up to £26,000 per annum. - 37.5 hours per week with regular working hours. - Opportunity to work in a friendly and supportive team environment. - Development and career progression opportunities. - Employee benefits and discounts. How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Dudley on 07485 390 942 Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments DP ....Read more...
Type: Permanent Location: Basingstoke,England Start: 18/03/2025 Salary / Rate: £24500 - £26000 per annum Posted: 2025-03-18 16:57:05 -
(QHSSE) Marine Superintendent
Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we're always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role As a QHSSE Marine Superintendent you will be responsible for driving QHSSE processes: auditing, incident investigations and IMS improvements. You will support and advise the Global Fleet QHSSE Manager, DPA/CSO. Global Fleet QHSSE Advisor, Marine Assurance Officers, Fleet Safety Coaches in day to day operations. You will be deputise the Fleet Services Global Fleet QHSSE Lead and Global Fleet Compliance Lead when necessary. The job involves conducting internal ISM/ISPS/MLC/ISO audits and inspections for assigned vessels, as well as navigational audits. You will prepare vessels for external ISM/ISPS/MLC/ISO audits and assist the Vessel Teams in developing corrective and preventive actions and root cause analysis from internal and external audits and incident investigations. You will lead level 2 and higher incident investigations and assist in level 1 investigations where required. Additionally, you will prepare review meetings and present incident investigations for senior management, prepare lessons learned and preventive actions from incidents and NCRs, and share these across the fleet. Onboard training for crews on IMS procedures is also part of the role. You will maintain the Integrated Management System (IMS) updates with consistent improvements to produce quality, accuracy, adequate, and efficient procedures, and provide and develop constructive new ideas. Advising vessel teams on compliance with upcoming rules and regulations is also required. Communication with FS departments, Fugro business lines, and contractors will be directed by the Global Fleet QHSSE Manager. In terms of OH&S management, you are responsible for carrying out work as per IMS procedures, reporting all HSSE incidents, and actively participating in all engagements as requested by the employer. Project management responsibilities include defining projects, building comprehensive work plans, executing and closing projects, and ensuring the coordination and delivery of key project milestones on time and within budget and scope. You will measure project performance using appropriate tools and techniques. Who we're looking for: The candidate needs to have a Bachelor higher technical education i.e. Naval Architect, Naval Engineer or Maritime Education and experience as a certified vessel Officer They need to be advanced in Internal Auditing and Marine Incident Investigations. They need to have Working experience in the maritime industry with sailing experience or onshore work experience with the vessel owner/operator in vessel QHSSE and/or Operations supervisory position What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you'll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world's leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies. (amend as required) Option to lease an electric car. Add any other local benefits Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro's purpose ‘together create a safe and liveable world' - and to each other. Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...
Type: Permanent Location: Aberdeen, Scotland Posted: 2025-03-13 12:34:44 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary EDUCATION: Business Management/Administration or equivalent combination of education and experience. EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-08 22:39:32 -
Resolution Specialist
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner. This position also handles the special colors for U.S. Customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures. Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion. Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e. incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate. Follow-up with internal employees as needed to resolve complaints within targeted timeline. Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance. Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served. Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers. Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits. Order supplies and maintain the filing system for backorders, pick slips, credits, etc. Complete monthly reports EDUCATION REQUIREMENT: High school diploma or general education degree (GED) EXPERIENCE REQUIREMENT: Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties. Must be deadline oriented with the ability to remain calm and composed during stressful situations PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear. ADDITIONAL INFORMATION: This job is 100% remote. The ideal candidate will be available during regular working hours between 8 am and 5:30 pm. Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $48,426 and $60,532 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-08 06:07:53
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Telecommunication Billing Manager
Holt Executive has partnered with a leading satellite communications provider, offering secure voice & data services to a global customer base. They also provide integrated IT & engineering solutions across maritime, enterprise, defence & government sectors. Our partner is seeking an Telecommunication Billing Manager to manage and oversee the UK monthly billing cycle, including detailed management reporting. This role involves leading the UK Airtime Billing team, handling daily airtime acti ....Read more...
Type: Permanent Location: Surrey,England Start: 03/04/2025 Salary / Rate: Competitive Posted: 2025-04-03 11:15:25 -
Health & Social Care Business Apprenticeship
Embarking on an Apprenticeship with First City offers an exciting and fulfilling opportunity to kick-start your career! This role is ideal for someone leaving education who is eager to grow and make a positive impact on others. You'll gain valuable hands-on experience in the health and social care field, deepening your knowledge and skills while laying the groundwork for a rewarding future career. First City Care Group is committed to delivering outcome-focused support, putting emphasis on in ....Read more...
Type: Permanent Location: Swindon, England Start: ASAP Salary / Rate: Up to £15704 per annum + Full Training,Pension Posted: 2025-04-01 17:00:27 -
Project Engineer
Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. From our Falmouth Hub, we provide world leading overwater and seabed drilling solutions that enable a comprehensive range of services to be offered to the Marine Renewables, Infrastructure & Traditional Energy Sectors. Our services include the provision of se ....Read more...
Type: Permanent Location: Falmouth, England Posted: 2025-03-27 09:35:42 -
Office Assistant
Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we're always looking for new talent to take the next step with us. For bright minds who enjoy mea ....Read more...
Type: Permanent Location: Aberdeen, Scotland Posted: 2025-03-25 14:20:07 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when Wil ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 14:11:27 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when Wil ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:27:19 -
Resolution Specialist
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2, ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:24:29 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Re ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:17:29 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Re ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:17:28 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The ....Read more...
Type: Permanent Location: Portland, Oregon Posted: 2025-03-20 06:17:11 -
Project Administrator (Tremcare)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI. This includes managing payables, customer billings & receivables, field resource & customer communication. This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel. This position partners with the Sales Rep, Field Technicians and inter ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:17:09 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:16:56 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:16:42 -
Resolution Specialist
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2, ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:13:34 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:12:43 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Re ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:12:31 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The ....Read more...
Type: Permanent Location: Portland, Oregon Posted: 2025-03-20 06:12:26 -
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:12:25 -
Project Administrator (Tremcare)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI. This includes managing payables, customer billings & receivables, field resource & customer communication. This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel. This position partners with the Sales Rep, Field Technicians and inter ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:11:32 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Re ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:11:05 -
Service Coordinator
We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a starting salary of up to £28,000 the role is working onsite. You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry a ....Read more...
Type: Permanent Location: Banbury, England Start: 01/05/2025 Duration: permanent Salary / Rate: £26000 - £28000 per annum + benefits Posted: 2025-03-19 23:35:03 -
Service Administrator
Job Title: Service Administrator Location: Basingstoke Salary: Up to £26,000 per annum Hours: Full-time, 37.5 hours per week Industry: Commercial Vehicle Workshop About the Role: We are seeking a highly motivated and organised Service Administrator to join our busy and dynamic team in our commercial vehicle workshop based in Basingstoke. This is an exciting opportunity for someone with strong administrative skills, a keen eye for detail, and a passion for delivering excellent customer s ....Read more...
Type: Permanent Location: Basingstoke,England Start: 18/03/2025 Salary / Rate: £24500 - £26000 per annum Posted: 2025-03-18 16:57:05 -
(QHSSE) Marine Superintendent
Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we're always looking for new talent to take the next step with us. For bright minds who enjoy mea ....Read more...
Type: Permanent Location: Aberdeen, Scotland Posted: 2025-03-13 12:34:44 -
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Re ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-08 22:39:32 -
Resolution Specialist
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2, ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-08 06:07:53