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Product Manager - ScreeningLocation: Hybrid - 3 days in Wilmslow, with monthly travel to Exeter Salary: Competitive We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
Citation Screening covers two of the UK's leading screening businesses, uCheck and TrustiD.
Between them, we work one of the UK's leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions.
With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower.
So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services, whilst also getting investment in our own technology.
In fact, we've been able to invest close to £1m to improve our technology since working with them!
The role: We are going through an exciting time of growth via consolidation and internationalisation, and want to take our employee screening portfolio to another level.
To achieve this, we are looking for a Product Manager who has a genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value.
We are looking for an individual who is passionate about demystifying complexity and helping businesses to find solutions to complex challenges.
You'll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality.
You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market.
As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation.
You'll work with the business to define new products, packages, features and content, so you will be able to confidently communicate at all levels.
You'll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product.
, Understand the local and international screening markets, ever-changing client expectations, legislative needs and screening product/content trends., Gather market insight from customers, prospects and partners that will shape and define the screening product., Develop the screening product strategy and roadmap, including new products, packages, content and platform to ensure it meets market needs and remains competitive., Management of the product life cycle from initial idea, planning, project management, through to delivery.
Driving a solution across a development team, a set of business stakeholders and/or external partners, Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go-to-market plans, Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings., Be accountable for reporting on Screening content KPIs and Screening platform usage KPIs, such as client logins, number of checks, dormant clients, etc, Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback., Be a key stakeholder in working party and content review sessions., Manage 3 Product Owners to deliver the agreed roadmap., Be part of the Leadership team for the screening business., Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy.
About you: We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies.
You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients.
You should be data-driven and curious about understanding how customers interact with our business & platform.
The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results.
You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations.
Knowledge of the HR ecosystem or employee background screening would be a significant plus, but is not a requirement for the role.
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank holidays: , Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! , Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Competitive
Posted: 2025-09-15 13:19:42
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Festive Temp - Clothing Stock Replenisher - Part Time / Temporary
£13.68 per hour inclusive of holiday pay (£12.21 per hour + £1.47 = £13.68 p/h holiday pay)
LOCATION: WILMSLOW - SK9 3PA
Are you looking for a temporary Festive Job in Retail?
RAS Store Support have Clothing Stock Replenishment opportunities for a long-standing major UK client to support with their annual festive promotional event.
Clothing Stock Replenishers will unpack and sort inbound deliveries of clothing and accessories to ensure the clothing department is replenished to an exceptional standard.
What we are looking for:
Reliable and dependable people with an interest in retail.
Excellent and effective communicators with ability to work under pressure.
Hard working and energetic individuals who can manage manual handling and lifting.
Key Responsibilities:
Unpack, sort and tag stock from inbound deliveries and warehouse back-up.
Prepare the stock ready for merchandising.
Maintain excellent replenishment standards and ensure fixtures and working areas are always clean and tidy.
Work with the clothing department colleagues to ensure all tasks are completed ready for trading.
Interacting with customers and provide service when required.
Ensuring Health and safety procedures are always adhered to.
Successful Candidate Essentials:
Complete the e-learning induction prior to attending first shift.
Must have access and use of a mobile device with location services activated for the purposes of time and attendance tracking.
Ability to commit to the duration of the schedule.
What you'll get in return:
£12.21 per hour plus holiday accrual + £1.47 = £13.68 p/h
Up to 6 shifts per week between Monday to Saturday (Store dependent)
Store Dependent - Shifts may be between 3-6hours, with latest finishing time at 10pm
Access to earnings in advance of pay day via Wagestream
Opportunity to further develop your career in Retail Merchandising With RAS.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Type: Contract Location: Wilmslow, England
Start: 27/10/2025
Duration: 9 WEEKS
Salary / Rate: Up to £13.68 per hour
Posted: 2025-09-15 13:09:47
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Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am - 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team.
This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We're looking for someone with excellent organisational skills and a collaborative approach to working across teams.
If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.
The role:, Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria., Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives., Manage the administration and allocation of inbound leads to the appropriate teams or individuals., Answer inbound customer calls, providing a professional and helpful first point of contact., Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:, Confident and proactive, with a positive, can-do attitude., Quick to pick up the phone and handle challenges head-on., Strong listener with great attention to detail., Eager to learn and excel., Sales or contact centre background is a bonus., Organised, reliable, and comfortable with admin tasks., Understands the value of great customer service., A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes, this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations.
In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you'll get full training, ongoing support, and access to great benefits as part of the Citation Group.
Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now? ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: £24000.00 - £35000.00 per annum + + OTE £35K
Posted: 2025-09-05 12:43:59
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Sacco Mann has been instructed on a Family Solicitor role within a leading and specialist law firm based in Wilmslow.
Within this Family Solicitor role, you will be working on a mixed caseload of matters including:
Divorce/Civil Partnerships
Finances
Children arrangement matters
Unmarried couple disputes/breakdowns
This is an exciting opportunity to join a rapidly expanding business with a friendly working environment and supportive, close-knit team.
In return for their employees' hard work, they offer bespoke progression paths, regular social events, private health care and flexible working options.
The successful candidate for this role will ideally have 3+ PQE within Family law, can conduct their own advocacy, has excellent client care skills and is looking to make a difference with their work.
If you are interested in this Wilmslow based Family Solicitor position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
....Read more...
Type: Permanent Location: Wilmslow, England
Salary / Rate: £45000 - £55000 per annum
Posted: 2025-08-13 11:49:41
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Well-established, multi-service law firm looking to recruit a Litigation Solicitor into their Wilmslow office.
Our client is a local, traditional legal practice that can offer their employees a competitive salary for the area, excellent progression and development opportunities and flexible working options to ensure a stable work/life balance.
Within this Litigation Solicitor role, your day-to-day duties will include:
Running your own caseload of Commercial, Property, Civil and Contentious Probate matters from start to finish
Building and maintaining a loyal client base
Supervising more junior members of the team when necessary
Assist alongside the Partner
The successful candidate for this Litigation Solicitor role will ideally have 4-5 years, PQE, is able to hit the ground running, is ambitious with their long-term career goals and can work well as part of a team.
If you are interested in this Wilmslow based Litigation Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals.
You can see our full terms on our website. ....Read more...
Type: Permanent Location: Wilmslow, England
Salary / Rate: £45000 - £60000 per annum
Posted: 2025-08-12 12:19:28
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Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety.
We take care of the tricky stuff—whether that's sorting your compliance documents or giving you access to expert advice any time you need it.
Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role , Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals., Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals., Take ownership of the client experience, ensuring every touchpoint leaves a positive impression., Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate., Collaborate with existing clients to identify opportunities for additional growth and support new business generation., Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business., Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe're looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven.
You'll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You'll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience.
Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24750.00 per annum + + Commission, OTE £35K +
Posted: 2025-08-12 12:03:27
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Finance AssistantLocation: Remote/Flexible working (Wilmslow - 3 days a week)Salary: £25k - £30k per annum
Headquartered in Wilmslow and established in 1995, the Citation Group of companies is a growing professional services and compliance business employing over 600 people.
The product delivers valuable HR, Employment Law, Health & Safety, ISO and Electrical Safety products and services to over 45,000 SMEs across the UK.
The Citation Group has grown rapidly over the past few years and has big ambitions for the future.
As a Private Equity-backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.
Trust ID (part of the Citation Group) is a great place to work because of the people we employ.
Fun, professional and supportive, we want like-minded individuals who love to love their job.
If our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The role At Trust ID and across our Screening businesses, we assist organisations of all sizes across a range of industry sectors with our range of identity check services.
By working with us, businesses are able to make more informed recruitment decisions, fulfil regulatory requirements, and mitigate risks to clients and employees.
We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team.
This role will be varied, covering standard month-end, year-end procedures as well as providing ad-hoc support for the group finance team.
, Assist with day-to-day financial transactions and record-keeping, Billing preparation - collecting monthly figures, invoice preparations, monitoring contract agreements, billing schedules maintenance, Credit control management, producing weekly statements, identifying and resolving accounts discrepancies, errors and potential anomalies.
Contacting customers to discuss payment., Bank/credit cards transactions and cash book reconciliations, Process purchase invoices, Processing of month-end journals as required, Assist in month-end closing process (i.e.
cost analysis by ledger account)
About you, Previous experience in day-to-day finance transactions., Ability to work independently and collaboratively, managing multiple deadlines across different disciplines., Accuracy and attention to detail., The ability to act on own initiative as well as being a team player, Ability to identify potential issues and problems in timely manner and take relevant actions, Proficiency in using financial software (preferably Sage 50) with a strong knowledge of Microsoft Excel , Eager to learn and absorb information from the team and other departments, contribute own viewpoint/opinion.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: £25000.00 - £30000.00 per annum
Posted: 2025-08-08 11:49:33
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Senior Marketing Executive - Cross-Sell MarketingLocation: Wilmslow (Hybrid - 3 days a week in office)
At The Citation Group, we've been on an incredible growth journey.
Through a combination of organic expansion and strategic acquisitions, we've built an ecosystem of compliance software and services that help small and medium-sized businesses (SMBs) run safely, successfully and with peace of mind.
From HR and Health & Safety to ISO Certification, Cybersecurity, E-learning, and Screening (to name a few!), our B2B solutions are designed to make life easier for SMB owners who already wear multiple hats.
We're not your typical B2B company.
We're fast-paced, innovative, and unafraid to try new things.
Our brand gives us the freedom to push boundaries, and we're passionate about delivering value to our clients in a way that's anything but boring!
As we acquire new businesses, our client base grows (globally, we have 120,000 clients!), and with it, the opportunity to introduce them to our amazing ecosystem of products via our one-stop compliance hub, Atlas.
Atlas is where we bring all our products and services together through single sign-on, offering clients the tools they need to solve their compliance challenges.
This is where you come in.
We're looking for a Senior Marketing Executive to take our cross-sell marketing to the next level.
This is a critical role in ensuring our clients' happiness and loyalty while driving growth.
You'll be responsible for activating cross-sell strategies defined by our brilliant Group Commercial team, ensuring every campaign is personalised, relevant, and delivered through the right channels.
You'll be the guardian of the client experience, balancing their needs with the huge whitespace opportunities in our portfolio.
The more products our clients use, the happier they are — and the more likely they are to stay with us.
You'll report to our Head of Client Marketing, who oversees all client-focused initiatives, including referrals, cross-sell, advocacy, and retention.
This is a key pillar of our growth strategy, and you'll have plenty of opportunities to collaborate with stakeholders, innovate, and grow your career.
What you'll be doing: , Own & Activate Cross-Sell CampaignsDevelop and implement personalised, multi-channel cross-sell marketing plans across our Group businesses.
You'll work closely with the Commercial team to turn strategy into action, generating leads and driving revenue growth., Client-Centric Marketing Be the voice of the client, ensuring all campaigns are relevant, engaging, and add value.
Work collaboratively with our in-house Product, Content, Design, and Events teams to create a content-rich, end-to-end cross-sell journey that resonates with our SMB audience., Data-Driven Decision MakingMonitor and analyse campaign performance by channel, content type, product, and group business.
Use insights to test, refine, and optimise approaches, reporting findings to Sales and Commercial leaders., Leverage Technology and AIUse and challenge existing Citation Group AI tools, while exploring new solutions to create smarter, more efficient cross-sell campaigns.
Collaborate with our Global Product team to maximise opportunities through targeted advertising on group service platforms., Stakeholder CollaborationBuild strong relationships with marketing stakeholders, sales teams, and senior commercial leaders.
Provide sales teams with the tools they need, including follow-up templates, touchpoint content, and sales collateral., Support Business IntegrationHelp nurture and introduce cross-sell opportunities to clients of newly acquired businesses as they integrate into the group., Drive Automation and EfficiencyDevelop effective automated pipeline journeys to improve conversion rates and lead velocity, ensuring a seamless experience for clients., Champion Client LoyaltyUnderstand that cross-sell isn't just about revenue—it's about making our clients' lives easier.
Every additional product or service we provide helps them run their businesses more safely and efficiently.
About you: , You're a data-driven, strategic thinker with a passion for delivering results.
, You have a proven track record of running multi-channel marketing campaigns in a B2B environment.
, You're a natural collaborator, with strong stakeholder management skills and the ability to build relationships across teams.
, You're client-obsessed, always looking for ways to add value and improve their experience.
, You're highly self-motivated, with a positive attitude and the confidence to take risks, learn, and adapt.
, You have a creative flair for engaging content and messaging, paired with an acute attention to detail.
, You thrive in a fast-paced, dynamic environment and are excited by the opportunity to innovate and grow.
Why join us?
At The Citation Group, you'll be part of a business that's transforming the compliance landscape for SMBs.
You'll have the chance to work on exciting projects, collaborate with talented teams, and make a real impact on our clients' lives.
We're growing fast, and we want you to grow with us.
If you're ready to take on a role that's as challenging as it is rewarding, we'd love to hear from you.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-08-06 17:19:50
