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Are you an ambitious MICE & Leisure Groups Account Manager with a passion for travel and operations? We're looking for a dynamic Leisure & MICE Groups Assistant Manager to join this well-established DMC Global Team.
You'll help them grow their international client base, support group travel (leisure & corporate), and play a key role in ensuring smooth operations.
Your mission: You will manage and grow a portfolio of international clients, converting inbound leads into confirmed business.
Working across both leisure and corporate (MICE) travel, you'll deliver exceptional service from first enquiry through to on-tour support.
Key responsibilities include:
Building and strengthening relationships with key client accounts
Converting enquiries into bookings and creating tailor-made itineraries
Negotiating supplier agreements and managing contracts
Handling all booking administration, invoicing, and documentation
Supporting clients and suppliers during tours when needed
Researching and developing new products and destinations
Providing leadership cover when required
Requirements:
Experience in travel operations, account management, or group travel
Experience in 360, A-Z group/MICE travel operations and itinerary quotations (essential)
Strong organisational, communication, and negotiation skills
Knowledge of European destinations and CRM systems
Tech-savvy: comfortable with AI and digital tools
Fluent in English (other languages would be beneficial and welcome)
What's on offer:
Competitive salary (to £35,000 DOE)
Pension scheme & Cycle to Work scheme
20 days annual leave + bank holidays
Hybrid working (4 days office, 1 remote day after probation)
Professional development & career progression opportunities
This role is ideal for someone who thrives in a dynamic environment and is ready to make a tangible impact on business growth.
If you are interested in this excellent opportunity, please apply online by sending through a current CV along with a cover note.
....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: Up to £35000 per annum
Posted: 2025-09-12 16:34:16
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Are you an experienced leader in travel sales and operations? We're looking for a dynamic Head of Global Groups Division to lead a growing international team and shape the future of this well-established DMC's global services.
We're seeking a results-driven professional to lead our Global Groups Division, managing a talented team while shaping strategy and enhancing operational excellence.
Your Mission
Lead our global sales and operations team, drive performance, and represent the department at the highest levels.
You'll oversee the full CRM funnel, build strong client relationships, and contribute to the company's continued success.
What you'll do:
Lead and inspire a team of 6+ professionals
Oversee CRM data, reporting, and sales funnel
Manage key client relationships and handle escalations
Deliver budgets, KPIs, and identify growth opportunities
Champion training, automation, and process improvements
Travel to destinations to monitor supplier standards
What's Needed:
Proven leadership in travel sales & operations
Strong knowledge of European destinations
CRM and data management expertise
Excellent communicator, strategic and hands-on
Comfortable with AI and digital tools
What's on offer:
Up to £50,000 salary (DOE) + benefits (pension, cycle to work)
20 days holiday + bank holidays
Hybrid working: 4 days office, 1 remote (after probation)
Hours: 09:15-17:30 (flexibility during peak season)
Great opportunities for growth & development
Join a collaborative, forward-thinking organisation where your leadership can make a real impact.Please apply online to this post by sending your CV and a covering note.
....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: Up to £50000 per annum + Hybrid working
Posted: 2025-09-11 11:37:22
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About the Role
An exciting opportunity has arisen for a creative and organised Marketing Coordinator to join a growing travel and events business based in Berkshire.
This is a hybrid position (3 days in-office, 2 days remote after training) ideal for someone with 1-3 years of marketing experience, particularly within the travel, leisure, hospitality or events sectors.
You'll play a key role in delivering multi-channel campaigns, developing engaging content, managing social media, and supporting promotional activity to drive customer bookings and engagement.
Key Responsibilities
Plan and deliver multi-channel marketing campaigns across digital and print platforms
Create engaging content for websites, emails, newsletters, and social media
Coordinate with internal teams to launch offers and marketing initiatives
Manage campaign schedules and budgets, ensuring timely execution
Analyse performance of campaigns and social media activity to optimise results
Produce artwork using Canva (Photoshop is a bonus)
Maintain brand consistency across all platforms
Liaise with external partners such as agencies and print suppliers
Assist with production of promotional materials
What We're Looking For
1-3 years' experience in a marketing role
Background in travel, leisure, events, or hospitality (preferred)
Proficiency with Microsoft Office Suite
Experience with Canva or other design tools (Photoshop a plus)
Familiarity with social media platforms and scheduling tools (e.g.
Publer)
Excellent time management and organisational skills
Strong communication skills - both written and verbal
Creative mindset with a strong eye for detail
Self-starter, able to work independently and as part of a team
Comfortable working in a fast-paced environment
What You'll Get
Salary between £26,000-£30,000 depending on experience
Hybrid working model (3 days office, 2 days from home after training)
Positive, supportive team environment
Varied and interesting role with potential for growth
Opportunity to be part of a growing company in the travel/events industry
How to Apply
Please submit your CV and a short cover note outlining your suitability for the role via this platform. ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Salary / Rate: £26000 - £30000 per annum
Posted: 2025-09-09 16:45:19
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We're looking for an enthusiastic and detail-oriented UK & Ireland Product Executive to join our UK & Ireland Product team.
This is a varied and rewarding role where you'll provide key administrative support to the Product Department, ensuring the smooth loading and maintenance of hotel contracts, special offers, product proposals, and other contracting tasks.
You'll play a vital role in supporting our product strategy by researching new opportunities, maintaining supplier relationships, and keeping our in-house database accurate and up to date.
Key Responsibilities
Load and maintain hotel contracts, special offers, and product proposals.
Ensure all product data is accurate and investigate discrepancies.
Enter contract rates, conditions, and allotments into the database.
Manage supplier information and maintain accurate records.
Research potential new products within the UK & Ireland and conduct competitor analysis.
Support supplier relationship development.
Assist the Director of Contracting and Group Operations with ad-hoc tasks and queries.
Take part in the emergency on-call rota, handling urgent queries during your allocated time.
What We're Looking For
A positive thinker with a genuine passion for the travel industry.
Resourceful, practical, and solutions-focused.
Strong organisational and time management skills.
Excellent accuracy and attention to detail, especially in data entry.
A true team player with great interpersonal skills.
Adaptable and able to thrive under pressure.
Confident in Microsoft Word, Excel, and Outlook.
Experience with travel reservations systems/databases preferred.
Knowledge of the UK & Ireland is advantageous.
Fluent written and spoken English is essential.
Why Apply? This is a fantastic opportunity for someone who wants to build a career in travel product management.
You'll be joining a supportive team, working in a dynamic industry, and gaining valuable experience across a wide variety of responsibilities.
📩 How to Apply If you're ready to take the next step in your travel career, send your CV and cover letter by applying online to this advert. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £27000 - £28000 per annum
Posted: 2025-09-03 13:14:10
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An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team.
The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You'll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients.
Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
Manage complex travel bookings across air, rail, hotel, and ancillary services
Deliver a premium service experience to VIP and executive-level clients
Issue tickets, process reissues, and handle fare adjustments
Resolve client issues promptly with a service-first mindset
Ensure compliance with internal standards and client SLAs
Maintain accurate records and booking documentation
Support vendor negotiations and cost-saving initiatives
Handle accounting queries and reconciliation tasks
Mentor junior colleagues and support team development
Adhere to data security and regulatory compliance (incl.
PCI)
About You
Experience & Skills:
3+ years in a TMC or corporate travel environment
Confident using GDS (Galileo highly preferred)
Strong knowledge of fare construction and ticketing
Proven ability to service VIP clients with discretion and professionalism
Education:
Degree level or equivalent work experience
What's on Offer
Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:
Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
Airline commission
Mark-ups (air, hotel, car hire, ancillary)
Transaction fees
Additional Benefits
Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
Hybrid working (after 3 month probation): 3 days office/2 days from home
Pension: 5% employer contribution (employee contributes 3%)
Medical: Cash-back health scheme (Level 3 coverage)
Ready to take your travel career to the next level?Apply now online and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £32000 - £38000 per annum + Addittional Benefits
Posted: 2025-08-28 10:11:06
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Amazing opportunity for a French Speaking Operations Executive to join a friendly team in London.
We are looking for Good Knowledge of the UK as a destination and fluency in English and a second language (French) .
You will be responsible for quoting and operating incoming travel groups to the UK, and to confirm all services required in good time.
Job Purpose:
⦁ To work closely with senior operators in order to develop and grow incoming groups⦁ Quote & Operate groups in a successful, profitable and professional manner
Job Specification:
⦁ To Maintain good relations with all clients and suppliers at all times⦁ To Respond to requests from clients accurately and in a timely manner⦁ Follow up of quotation sent out in order to convert requests into confirmed bookings⦁ Ensure the smooth operations of all groups (i.e.
booking all services, issuing vouchers, invoicing clients)⦁ Negotiate with suppliers to obtain the best possible rates and liaise with the Product team on rates, new hotels and coach companies⦁ Take all necessary steps to ensure the success of the tour whilst travelling and if required contact the group leader / tour manager or escort during the running of the tour to ensure that all arrangements are satisfactory⦁ Follow up with client after travel to ensure maximum satisfaction⦁ Minimise accounts/credit control problems and to ensure that invoicing is completed at a stage which gives Credit Control sufficient time to anticipate potential problems⦁ Check financial details of each booking and to ensure profit / loss is identified on the reservation system accurately (TourPlan)
Candidate Specification:
Requirements:⦁ Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet⦁ Exceptional customer service and result driven⦁ Ability to work under pressure⦁ Highly accurate with an excellent attention to detail⦁ Fluency in English⦁ Fluency in French⦁ Ability to make decisions and to work on own initiative
Desirable:⦁ Fluency in any other European language⦁ Experience within the inbound tourism industry in the UK and Ireland
The Package:Salary range £27-28k+ pa dependent on experience.
This is a lovely company to work for with a great product, beautiful offices, good benefits package and career progression opportunities.
Interested?If you are keen to be considered for this fantastic role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michae@traveltraderecruitment.co.uk. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £27000 - £30000 per annum + Additional benefits
Posted: 2025-08-20 16:28:27
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Are you a detail-driven operations professional with fluent Polish and a passion for group travel coordination? This well-established and successful inbound travel company is looking for a proactive and highly organised individual to join a growing international team, supporting group tours across the UK and Europe.
As an Operations Executive, you will be at the heart of our operations, ensuring seamless coordination and execution of tasks, operate group tours throughout the UK & Europe.
Your proficiency in Polish will be instrumental in liaising with our Polish-speaking partners and clients, driving efficiency and excellence in our operations.
Key Responsibilities
Coordinate, manage and operate groups once confirmed by working closely with service providers including hotels, coach companies, guides, attractions, restaurants etc;
Communicate effectively with Polish-speaking partners and clients to address their needs and concerns;
Book services for confirmed groups and ensure accurate details are entered and kept updated in the EI system;
Prepare all documents such as vouchers, rooming lists, programs & liaise between your colleagues, customers and suppliers;
Liaise with Accounts to invoice customers, collect payments & pay supplier purchase invoices in a timely manner;
Provide on tour support during office hours and part of an emergency service outside of hours;
Research and develop innovative products and suppliers in both new and existing destinations based on customer profile and requirements;
Key Qualifications:
Proficiency in English and Polish, both written and spoken.
Strong organisational and multitasking skills.
Excellent communication and interpersonal abilities.
Attention to detail and a proactive approach to problem-solving.
Previous experience in a travel operations role is a plus.
Ability to work independently and as part of a team.
Product knowledge of EU/UK & Comfortable using AI
Why Apply?
Be part of a collaborative, multilingual team passionate about travel.
Gain exposure to high-impact operations across the UK & Europe.
Opportunities for career growth and personal development.
Flexible work environment (but expect a fast pace, especially in peak season).
📩 Ready to apply? Click "Apply" or message us directly with your CV and a short note outlining your experience and interest in the role.Let your skills in logistics, languages, and travel shine in a role where every day brings something new.
....Read more...
Type: Permanent Location: London, England
Start: asap
Salary / Rate: £28000 - £30000 per annum
Posted: 2025-08-13 13:07:58
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About the role
A leading European inbound travel company is seeking a highly motivated and organised Operations Executive to join its London-based team.
You'll play a crucial role in converting qualified sales leads into confirmed group travel bookings across UK and Europe—handling everything from tailor-made leisure itineraries to complex corporate MICE arrangements.
This is a dynamic opportunity for someone passionate about delivering exceptional service and creating memorable travel experiences for global clients.
Key Responsibilities
Build and maintain strong relationships with key agent accounts worldwide, particularly in the USA, Canada, Australia, and Portugal.
Qualify new enquiries and manage them through the full sales-to-booking cycle.
Create and price bespoke European travel itineraries, including accommodation, transport, activities, and guides.
Research and negotiate supplier services to ensure competitive, profitable packages.
Manage bookings using a back-office system and ensure seamless pre-tour preparations.
Coordinate closely with suppliers and internal teams to deliver high-quality service.
Support tours during office hours and participate in a rotating emergency support rota.
Monitor competitor offerings and market trends to help shape innovative new products.
Maintain accurate documentation and ensure timely invoicing and supplier payments.
What We're Looking For We're seeking someone with:
A sharp eye for detail and excellent organisational skills.
A collaborative, client-focused approach with strong communication abilities.
Experience in group travel operations, especially within Europe.
Familiarity with travel CRM systems and comfort working with technology (including AI tools).
The ability to multitask under pressure and manage changing priorities.
A solutions-driven mindset with a genuine passion for travel.
Ideally a second European language such as Portuguese or French.
You Might Have:
Experience working with leisure groups and/or MICE clients.
Knowledge of European travel products and destinations.
A history of meeting or exceeding sales conversion goals in a travel role.
Why Join?
A collaborative team environment within a growing international company.
Career progression opportunities and investment in your professional development.
The chance to play a key role in crafting once-in-a-lifetime experiences for travellers.
Hybrid working model with a strong team culture and flexible attitude.
Please note: This is not a standard 9 to 5 role—during peak seasons, you'll need to go the extra mile.
In return, you'll be part of a supportive team that values dedication and rewards commitment.
Apply now online to this post to be part of a passionate and forward-thinking travel company making a difference in the global inbound tourism sector. ....Read more...
Type: Permanent Location: London, England
Start: asap
Salary / Rate: £28000 - £30000 per annum
Posted: 2025-08-08 14:51:22
