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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid (clients visits occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 11/09/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-09-11 12:54:26
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ð ServiceNow Developer UK-Wide
ð Hybrid | ð¼ Permanent | ð¡ï¸ SC Clearance (or eligibility) required
ð° Competitive Salary (£60k£80k DOE) + Great Benefits
I'm recruiting for a ServiceNow Developer to join a forward-thinking consultancy working on high-impact digital transformation projects across both public and private sectors.
Youll be part of a collaborative, agile team delivering cutting-edge solutions across the ServiceNow platform from core ITSM to advanced integrations.
What were looking for:
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2+ years of hands-on ServiceNow experience (admin or developer)
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Confident with JavaScript/scripting
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Strong problem-solving and platform configuration skills
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Experience with integrations, workflows, or custom app development
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ServiceNow CSA certification (or working towards it)
Whether youre early in your ServiceNow journey or looking to step up into a more senior, autonomous role wed love to hear from you.
ð© Apply with your CV to learn more.
Roles are moving quickly! ....Read more...
Type: Permanent Location: London,England
Start: 11/09/2025
Salary / Rate: 60,000 to 95,000 depending on experience
Posted: 2025-09-11 12:54:14
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ðï¸ ServiceNow Solution Architect
ð UK-Based | ð» Hybrid (client visits occasionally) | ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
Im working with a ServiceNow Elite Partner looking for an experienced ServiceNow Architect to join their team.
This is a strategic and technical role where you'll work with clients to shape and deliver large-scale ServiceNow solutions across HR, IT, and Customer domains, lead pre-sales engagements, and guide clients through their transformation journeys.
If youre confident designing full-platform architecture and influencing senior stakeholders, this ones for you.
Ideal experience includes:
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Strong platform knowledge across HRSD, ITSM, ITOM, CSM, Performance Analytics
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Proven ability to lead architecture design and client delivery
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Experience collaborating with C-level stakeholders and translating business goals into scalable solutions
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Familiarity with employee experience and customer journey optimisation
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Hands-on experience with integrations, data migration, scripting, and platform configuration
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Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
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Understanding of change management and user adoption best practices
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Experience working with ServiceNow partners and aligning with their roadmap and vision
For the right person with the right background, this role offers up to £100,000 per annum plus a fantastic benefits package and performance bonus.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 11/09/2025
Salary / Rate: extensive benefits package
Posted: 2025-09-11 12:53:15
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Were working with a leading ServiceNow customer in the UAE to find a talented ServiceNow Process Architect who can design and optimise ITIL-aligned processes, ensuring ServiceNow delivers real business value.
This is a high-impact role where your expertise will help shape how IT services are delivered across the organisation.
Key Responsibilities:
- Lead workshops with clients to analyse and align core ITIL processes to ServiceNow capabilities.
- Map out as-is processes and design the to-be vision for IT service management.
- Act as a trusted adviser, providing expert guidance on ITIL best practices.
- Work closely with technical teams to ensure smooth translation of process design into ServiceNow builds.
- Influence and collaborate with stakeholders at all levels.
Requirements:
- ITIL certification (Foundation or higher) essential.
- Proven experience facilitating process discussions with clients.
- Strong knowledge of aligning business processes to ServiceNow.
- Excellent communication and stakeholder management skills.
Package on Offer:
- Paid flight for employee on joining.
- Medical insurance (employee only in Dubai, family coverage in Abu Dhabi).
- 3 months paid accommodation upon arrival.
- Full visa sponsorship.
- 22 days annual leave plus UAE public holidays.
- Bereavement, maternity, and sick leave.
- Gratuity payment (mandatory end-of-service benefit in the UAE).
If youre an ITIL-certified ServiceNow Process Architect ready for a rewarding move to the UAE, wed love to hear from you.
Apply today and make your mark in one of the worlds most dynamic locations. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 20/08/2025
Salary / Rate: AED23000 - AED28000 per month
Posted: 2025-08-20 16:28:18
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We are seeking an experienced ServiceNow Process Consultant / Business Analyst to join a leading organisation in the UAE.
This is an exciting opportunity for a skilled professional to contribute to impactful projects while enjoying excellent benefits and a competitive salary.
Location: Dubai or Abu Dhabi, UAE
Salary: 17K 25K AED per month (dependent on experience)
Certification Requirement: ITIL Certification essential
Key Responsibilities:
- Analyse, document, and improve business processes within the ServiceNow platform.
- Gather requirements from stakeholders and translate them into functional specifications.
- Work closely with technical teams to ensure successful configuration and implementation of ServiceNow solutions.
- Provide guidance on ITIL best practices to optimise service management processes.
- Facilitate workshops, training sessions, and stakeholder meetings.
Requirements:
- Proven experience as a ServiceNow Process Consultant or Business Analyst.
- ITIL Certification is mandatory.
- Strong understanding of IT service management processes and workflows.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced, collaborative environment.
Benefits:
- Paid flight for joining
- Medical insurance (employee coverage in Dubai / family coverage in Abu Dhabi)
- 3 months paid accommodation upon arrival
- Full visa sponsorship
- 22 days annual leave plus public holidays
- Bereavement leave
- Maternity leave
- Sick leave
- Study leave
- Gratuity payment (mandatory lump sum after 1+ years of service in the UAE) ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 20/08/2025
Salary / Rate: AED17000 - AED25000 per month
Posted: 2025-08-20 16:28:16
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We are seeking an experienced SolarWinds Implementation Specialist to join our clients team in Abu Dhabi.
This is an onsite, customer-facing position requiring full dedication to the implementation, configuration, and ongoing support of SolarWinds monitoring solutions.
You will play a critical role in delivering and maintaining robust network and systems monitoring for a high-availability environment.Key Responsibilities:
- Lead the end-to-end implementation of SolarWinds products, including installation, configuration, and integration with existing systems.
- Design and develop SolarWinds dashboards, alerts, and reports tailored to business and technical requirements.
- Conduct performance tuning, health checks, and troubleshooting of SolarWinds environments.
- Collaborate with cross-functional teams to ensure seamless integration and maximum system uptime.
- Provide 24/7 support for critical monitoring and alerting services, responding to incidents in real time.
- Document all processes, configurations, and standard operating procedures.
- Train customer teams on SolarWinds usage and best practices.
Requirements:
- Proven experience in SolarWinds Orion Platform deployment and management.
- Strong understanding of network infrastructure, servers, and application monitoring.
- Proficient in SolarWinds modules such as NPM, NTA, NCM, SAM, and others.
- Hands-on experience with SQL queries, SNMP, WMI, and API integrations.
- Excellent problem-solving skills and ability to work under pressure.
- Onsite availability in Abu Dhabi with flexibility for 24/7 support shifts.
- Strong communication and customer engagement skills.
Preferred Qualifications:
- SolarWinds Certified Professional (SCP) certification.
- Experience in high-availability or mission-critical environments.
- Background in ITIL processes and IT service management tools. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 20/08/2025
Salary / Rate: AED17000 - AED23000 per month
Posted: 2025-08-20 16:28:16
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ð¼ ServiceNow Business Development Executive
ð UK-Based | ð» Fully Remote (occasional travel) | ð° Competitive Salary + Commission
ð¡ï¸ Permanent Position
Im working with a boutique ServiceNow consultancy looking for a ServiceNow Business Development Executive to spearhead new business growth across the UK.
This is a client-facing sales role where youll be owning the full sales cycle, from lead generation to deal closure.
While building strong relationships with enterprise and mid-market clients.
Youll work closely with internal technical teams, partners, and ServiceNows own ecosystem to shape solutions that solve real business challenges.
Ideal experience includes:
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Proven track record of minimum 3 years in ServiceNow sales
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Deep understanding of the ServiceNow ecosystem
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Experience selling into enterprise and mid-market clients
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Skilled in consultative selling and engaging C-level stakeholders
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Proactive, target-driven, and comfortable working in a fast-paced growth environment
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Strong commercial acumen with experience shaping pricing models and proposals
If youre passionate about growing market share, driving new logo acquisition, and working closely with both partners and clients to deliver value, this is the perfect role to take your ServiceNow career to the next level.
ð Interested? Apply today with your CV for a confidential chat. ....Read more...
Type: Permanent Location: London,England
Start: 14/08/2025
Salary / Rate: Salary plus package including pension scheme (4% employer + smart salary sacrifice), 25 days holiday, health cash plan.
Posted: 2025-08-14 13:01:04
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We're hiring on behalf of a leading consultancy delivering high-impact ServiceNow solutions across the Middle East.
Theyre looking for a Process Architect with strong ServiceNow experience.
Arabic is a bonus but not essential if you're already in the UAE.
Key Responsibilities
- Design and optimise service-based business processes aligned with ITIL 4.
- Lead client workshops, gather requirements, and create detailed process documentation.
- Collaborate with technical teams to ensure build aligns with business needs.
- Support testing cycles, training, and stakeholder adoption.
- Engage in pre-sales and bid work when required.
Requirements
- Based in the UAE.
- Bachelors degree in IT or related field.
- ITIL 4 Foundation + ServiceNow CSA.
- At least 3 ServiceNow CIS certifications (e.g.
ITSM, CSM, GRC, etc.).
- Proven experience in ITSM consulting and process design.
- Strong communication and documentation skills.
Nice to Have: Arabic language skills ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 07/08/2025
Salary / Rate: AED23000 - AED28000 per month, Benefits: plus benefits
Posted: 2025-08-07 21:05:05
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Linking Humans is proud to partner with a leading organisation in the UAE that is looking for an experienced ServiceNow AI Ops Architect to join their team in Dubai.
This is a fantastic opportunity to work at the forefront of AI-driven automation, shaping the future of IT operations on the ServiceNow platform.
Whats on Offer:
- Paid flight to Dubai for onboarding
- 3 months paid accommodation upon arrival
- Full visa sponsorship for the employee
- Medical insurance (employee-only coverage in Dubai; family coverage if based in Abu Dhabi)
- 22 days annual leave, plus UAE public holidays
- 10 days study leave
- Bereavement leave
- Maternity leave
- Sick leave
- Gratuity payment (as per UAE labour law a tax-free lump sum paid to expatriate employees upon completion of service)
Role Overview:
As a ServiceNow AI Ops Architect, you will be responsible for designing and implementing AI-driven solutions within the ServiceNow platform.
You will lead architecture and strategy for AI Ops across ITSM, ITOM, and other modules to drive intelligent automation, operational efficiency, and predictive insights.
Key Requirements:
- Strong expertise in ServiceNow AI Ops architecture and implementation
- Experience in leveraging AI/ML within ServiceNow workflows
- Ability to translate business needs into scalable technical solutions
- Excellent stakeholder management and communication skills
- ServiceNow certifications are highly desirable
Why Dubai?
Dubai offers an exceptional lifestyle, tax-free income, and a thriving tech ecosystem.
With full relocation support and benefits, this is an ideal move for professionals looking to advance their career on a global stage.
If you're ready for your next challenge and would like to make a real impact, wed love to hear from you. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 06/08/2025
Salary / Rate: AED28000 - AED33000 per month, Benefits: Full Relocation Package + Visa Sponsorship
Posted: 2025-08-06 10:11:05
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We are seeking an experienced ServiceNow Technical Architect with fluency in Arabic to join a leading technology consulting organisation in Dubai.
This is a fantastic opportunity to work on large-scale, high-impact ServiceNow projects, partnering with enterprise clients across the region.
Role Overview:
As a Technical Architect, you will lead the design, development, and implementation of scalable ServiceNow solutions.
Acting as a trusted advisor, you will work closely with clients to translate business requirements into robust, best-practice technical designs, while mentoring delivery teams and ensuring high-quality outcomes.
Key Responsibilities:
- Lead the architecture, design, and deployment of ServiceNow solutions across multiple modules.
- Translate client requirements into technical specifications and solution designs.
- Develop, configure, and integrate ServiceNow applications and workflows.
- Ensure adherence to ServiceNow best practices, coding standards, and platform governance.
- Drive integrations using REST, SOAP, and other APIs.
- Provide technical leadership and mentorship to consultants and developers.
- Oversee platform upgrades, releases, and performance optimisation.
- Collaborate with stakeholders to ensure successful adoption of solutions.
Required Skills & Experience:
- Fluent in Arabic and proficient in English.
- 6+ years of hands-on ServiceNow experience across ITSM, ITOM, CSM, HRSD, or ITBM.
- Proven experience as a ServiceNow Technical Architect, CTA / CMA certification would be advantageous.
- Strong background in Service Portal development, mobile apps, and integrations.
- ITIL v4 Foundation certification.
- Excellent stakeholder engagement, problem-solving, and leadership skills.
Desirable:
- Experience working in the Middle East or on multilingual projects.
- Additional ServiceNow certifications (CIS, CAD, CSA).
Why Join:
- Work with a forward-thinking consultancy delivering cutting-edge ServiceNow solutions.
- Collaborate with an expert, multicultural team.
- Attractive salary package + relocation support to Dubai.
- Opportunities for career progression and continuous learning. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 05/08/2025
Salary / Rate: AED28000 - AED35000 per annum, Benefits: Visa Sponsorship & Relocation Package
Posted: 2025-08-05 00:13:04
