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Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink.
If you're passionate about monitoring, automation, and proactive end-user experience management at scale, this could be your next move.
The Role As a key member of the operations support team, youll play a critical role in maintaining, optimising, and advancing the organisations digital end-user monitoring and experience strategy using Nexthink and related technologies.
Youll support real-time infrastructure monitoring, integration with enterprise platforms, develop automations, and lead advanced troubleshooting across a complex enterprise landscape.
This role is based on-site during business hours and includes participation in a 24/7 on-call rotation for escalated support needs.
What You\'ll Be Doing
- Manage and support Nexthink in a high-availability, enterprise-grade production environment
- Design, implement, and fine-tune dashboards, reports, alerts, and proactive monitoring capabilities
- Lead platform upgrades, patching, automation, and health checks
- Integrate Nexthink with major platforms such as ServiceNow, ScienceLogic, Dynatrace, Azure, AWS, VMware, and Office 365
- Create and manage custom PowerShell scripts and workflows
- Monitor and analyse logs, events, and business service KPIs
- Ensure end-to-end visibility across client devices, virtual infrastructure, and critical applications
- Contribute to incident resolution, root cause analysis, and service improvement
- Participate in project workstreams and collaborate across infrastructure and cybersecurity teams
What We\'re Looking For
- Minimum 5 years' experience in enterprise IT environments with a focus on digital end-user infrastructure
- At least 5 years of hands-on expertise in Nexthink platform management, including design, customisation, integration, and automation
- Advanced knowledge of scripting (PowerShell), monitoring tools, and log analytics
- Proven ability to work across large-scale environments involving Windows, Linux, virtualisation (VMware, NSX), cloud platforms (Azure, AWS), containers, and enterprise networks
- Experience integrating Nexthink with monitoring and ITSM tools (e.g.
ServiceNow, ScienceLogic, SolarWinds, etc.)
- Deep understanding of infrastructure operations, digital experience management, and monitoring best practices
- Strong communication and problem-solving skills
Preferred Certifications
- Nexthink Professional Certification (mandatory)
Additional Notes
- This is an on-site operational support role
- Participation in an after-hours on-call rotation is required
- Candidates must have a strong sense of ownership, accountability, and a proactive mindset
If you're a Nexthink expert ready to make an impact in a fast-moving enterprise environment, wed love to speak with you. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 26/07/2025
Salary / Rate: AED16000 - AED23000 per month, Benefits: Visa Sponsorship & Relocation Package
Posted: 2025-07-26 19:53:03
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Were partnering with a high-growth technology firm in Dubai to appoint an experienced Senior Service Delivery Manager to lead enterprise-level application support and delivery services.
This is a hands-on leadership role requiring strong client engagement, service excellence, and the ability to work cross-functionally with technical teams to deliver outstanding outcomes.
The Role
Youll take ownership of delivering managed application support services across multiple enterprise clients.
Acting as the bridge between customers and technical teams, youll be responsible for service governance, client satisfaction, and continual service improvement.
This includes:
- Overseeing daily operations of application support across client environments
- Managing SLAs, service reporting, and escalation handling
- Leading service reviews and performance optimisation initiatives
- Driving incident, problem, and change management processes
- Acting as a trusted advisor to clients, identifying areas to enhance value
- Collaborating with cross-functional delivery teams to ensure seamless service
What Youll Bring
- Solid experience in managing the delivery of application support or managed services
- Proven ability to lead service performance, SLAs, KPIs, and process improvements
- Strong communication skills with a confident client-facing approach
- Sound knowledge of ITIL processes and best practices
- Ability to manage multiple stakeholders and competing priorities
- A leadership style that motivates, guides, and brings out the best in teams
- Arabic language skills are a bonus, but not essential
Why Apply?
- Be part of a growing regional tech business with an international footprint
- Lead business-critical client services in a fast-paced, agile environment
- Competitive salary and benefits aligned to UAE market
- Excellent long-term development and career growth prospects
This is a key strategic hire, and we're speaking to candidates now.
If youre ready to take the next step in your service delivery leadership career, we want to hear from you.
....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 26/07/2025
Salary / Rate: AED23000 - AED27000 per month, Benefits: Visa Sponsorship & Relocation Package
Posted: 2025-07-26 19:42:04
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We are seeking a skilled ServiceNow Process Consultant to join our growing team in Cairo, Egypt.
This role is ideal for a professional who is passionate about aligning ServiceNow capabilities with business process improvement and ITSM/ITOM transformation initiatives.
As a key liaison between technical teams and stakeholders, you will be responsible for gathering requirements, mapping processes, and designing solutions that deliver measurable business value across the ServiceNow platform.
Key Responsibilities:
- Lead and facilitate workshops with business and IT stakeholders to capture, validate, and optimise process requirements
- Translate business requirements into functional specifications and user stories for ServiceNow implementations
- Analyse and design workflows for ITSM, ITOM, HRSD, CSM, or other relevant ServiceNow modules
- Provide subject matter expertise on ITIL-based processes including Incident, Change, Problem, Request, CMDB, and Knowledge Management
- Collaborate with developers and architects to ensure that process designs are accurately implemented on the ServiceNow platform
- Drive process governance, documentation, and continuous improvement initiatives
- Support testing, user training, and hypercare during project rollout
- Assist in aligning implementations with frameworks such as ITIL, CSDM, or customer-specific standards
Required Experience & Skills:
- 3+ years of experience as a Process Consultant or Business Analyst working with the ServiceNow platform
- Strong knowledge of ITSM processes and ITIL best practices
- Experience delivering process design and reengineering for ServiceNow projects
- Familiarity with Agile methodologies and tools such as Jira or Azure DevOps
- Excellent communication skills, both written and verbal, with fluency in English (Arabic is a plus)
- Strong stakeholder engagement and facilitation skills
- ServiceNow certifications (e.g.
CSA, ITSM Implementation Specialist) are highly desirable
Preferred Qualifications:
- ITIL v3 or v4 Foundation Certification
- Exposure to ServiceNow modules beyond ITSM (e.g.
ITOM, HRSD, CSM, SPM)
- Experience working in a client-facing or consulting environment
Why Join Us:
- Be part of a forward-thinking, high-impact ServiceNow delivery team
- Work on exciting digital transformation projects with global clients
- Opportunity to grow into a Solution Architect or Engagement Manager role
- Competitive salary and benefits
- Dynamic, collaborative culture
Apply now to join a mission-driven team shaping the future of enterprise service management from Cairo. ....Read more...
Type: Permanent Location: Cairo,Egypt
Start: 22/07/2025
Salary / Rate: EGP75000 - EGP130000 per month
Posted: 2025-07-22 13:31:03
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Linking Humans is supporting a top-tier ServiceNow partner in securing an experienced ServiceNow HRSD Technical Consultant for an initial 6-month contract.
Youll play a key role in delivering HR Service Delivery implementations for high-profile clients, ensuring robust, scalable solutions across complex environments.
The Role
You will be responsible for the hands-on design, configuration, and delivery of ServiceNow HRSD modules.
Working closely with functional consultants, business stakeholders, and developers, youll ensure seamless integration and alignment with enterprise HR processes.
Key Responsibilities
- Configure and implement ServiceNow HRSD modules including Case & Knowledge Management, Employee Service Centre, and Lifecycle Events
- Develop custom workflows, integrations, and portal enhancements
- Engage with stakeholders to gather and translate requirements into technical solutions
- Ensure solutions align with best practices and platform governance
- Troubleshoot and resolve technical issues in a fast-paced delivery environment
- Provide technical leadership and quality assurance across development activities
Requirements
- Proven hands-on experience with ServiceNow HRSD implementations
- Strong understanding of ServiceNow architecture, scripting (Glide, JavaScript), and platform capabilities
- Ability to translate business processes into technical design
- Experience with Scoped Applications and integration (REST, SOAP) is a plus
- Comfortable working independently in a contractor setting
- Immediate availability or short notice preferred
- UK-based and eligible to work without sponsorship
Why Join
- Work on an enterprise-level HRSD programme with a well-established ServiceNow partner
- Outside IR35 engagement
- Remote-first delivery model with optional on-site collaboration
- Strong pipeline of follow-on work for high-performing contractors
Apply Now
This is an urgent requirement.
If you're an experienced HRSD Technical Consultant ready for your next contract, apply through Linking Humans today to speak with our team. ....Read more...
Type: Permanent Location: Remote work,England
Start: 21/07/2025
Salary / Rate: £450 - £500 per day, Benefits: Outside of IR35
Posted: 2025-07-21 17:20:17
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Overview
Linking Humans is working with a well-established consultancy that delivers high-level ServiceNow solutions across both public sector and enterprise environments.
We are currently seeking a skilled ServiceNow Architect to take the lead in shaping and delivering technically robust, scalable ServiceNow platforms.
This is an opportunity to work on critical transformation programmes and contribute to the evolution of complex IT service ecosystems.
What Youll Be Doing
- Leading the design and architecture of full-scale ServiceNow implementations
- Providing hands-on technical leadership across multiple workstreams
- Guiding development teams, enforcing best practices, and overseeing solution governance
- Participating in client-facing design reviews, steering committees, and technical workshops
- Supporting integration architecture, security compliance, and performance optimisation
- Collaborating with stakeholders to ensure solutions meet both technical and business requirements
What Were Looking For
- Strong background in ServiceNow development, with at least two years in an architectural capacity
- Proven expertise in platform design, implementation, and configuration
- Ability to produce and review high-quality technical documentation and design artefacts
- Knowledge of both cloud-native and on-premise infrastructure considerations
- Experience with modules such as ITOM, ITAM, or IRM is highly desirable
- UK citizenship is essential due to project clearance requirements (no dual nationality permitted)
- Active SC clearance or the ability to obtain it is required
Why Join
- Work on high-profile, high-impact ServiceNow programmes
- Hybrid working environment with flexibility and autonomy
- Supportive culture with access to continued training and certifications
- Competitive salary and comprehensive benefits package
Interested?
If youre a technical leader ready to architect the future of ServiceNow solutions in complex environments, we want to hear from you.
Submit your CV via Linking Humans to explore this opportunity further. ....Read more...
Type: Permanent Location: London,England
Start: 21/07/2025
Salary / Rate: £100000 - £105000 per month, Benefits: 5% bonus and extensive corporate package
Posted: 2025-07-21 17:14:07
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About the Role
Linking Humans is partnering with a leading ServiceNow partner that is seeking a talented and experienced ServiceNow Process Consultant to join their dynamic team.
This is a fantastic opportunity for a professional with strong process expertise and hands-on ServiceNow knowledge to contribute to impactful digital transformation projects across various industries.
Responsibilities
- Analyse and assess client business processes to identify areas for improvement
- Design and implement ServiceNow solutions aligned to ITIL and best practices
- Work closely with technical teams and stakeholders to translate business requirements into functional specifications
- Facilitate workshops and training sessions with client stakeholders
- Support process definition, documentation, and continuous improvement initiatives
- Ensure quality delivery of ServiceNow solutions and maintain high levels of customer satisfaction
Requirements
- Proven experience as a ServiceNow Process Consultant or Functional Consultant
- Strong knowledge of ITSM, ITIL, and other ServiceNow modules such as HRSD, CSM, or ITOM
- Ability to lead workshops, conduct business analysis, and drive process alignment
- Excellent communication and stakeholder engagement skills
- Certification in ServiceNow and/or ITIL is highly desirable
- Must be based in South Africa and eligible to work without sponsorship
Why Apply
- Join a high-performing team working on global ServiceNow projects
- Flexible working environment with a mix of remote and client site engagement
- Competitive salary and benefits package
- Career development opportunities with access to training and certifications
Apply Now
If you are a driven ServiceNow professional based in South Africa and looking for your next challenge, we want to hear from you.
Apply via Linking Humans today and take the next step in your ServiceNow career. ....Read more...
Type: Permanent Location: Johannesburg,South Africa
Start: 21/07/2025
Salary / Rate: ZAR38000 - ZAR74000 per month
Posted: 2025-07-21 17:02:04
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A leading ServiceNow Partner is seeking an experienced Arabic-speaking Project Manager to oversee the delivery of ServiceNow programmes across the UAE.
Based in either Dubai or Abu Dhabi, this role is pivotal in ensuring the successful implementation of complex ServiceNow solutions for high-profile public and private sector clients.
You will be the key interface between stakeholders, technical teams, and ServiceNow leadership ensuring projects are delivered on time, within scope, and to the highest standards.
Key Responsibilities:
- Lead end-to-end project delivery of ServiceNow implementations, upgrades, and enhancements.
- Work closely with Arabic-speaking clients to manage expectations, scope, timelines, and budgets.
- Define project plans, allocate resources, and manage risks and dependencies throughout the lifecycle.
- Facilitate workshops, progress meetings, and governance sessions in both Arabic and English.
- Coordinate internal teams and third-party vendors to ensure seamless execution and issue resolution.
- Track project KPIs, prepare regular status reports, and manage stakeholder communications.
Requirements:
- Fluent in Arabic and English (written and spoken) essential.
- Proven experience delivering ServiceNow projects, ideally in a consulting or partner environment.
- Strong understanding of the ServiceNow platform and its core modules (ITSM, ITOM, HRSD, etc.).
- Excellent leadership, communication, and stakeholder management skills.
- Experience managing enterprise-level projects with cross-functional delivery teams.
- Relevant certifications are highly desirable:
Project Management (PMP, PRINCE2, Agile/Scrum)
ServiceNow certifications (CSA, CIS) are a plus.
- Ability to work on-site in either Dubai or Abu Dhabi.
Whats in it for you:
- Join a market-leading ServiceNow Partner with a growing footprint in the Middle East.
- Play a lead role in delivering digital transformation projects that make a real impact.
- Excellent salary, visa sponsorship, and relocation assistance provided.
- Career progression, ongoing training, and access to ServiceNow certifications.
- A collaborative, multicultural team environment focused on quality and innovation.
Interested in driving high-impact ServiceNow projects in the UAE?
Apply now or get in touch with us directly to learn more about this opportunity. ....Read more...
Type: Permanent Location: United Arab Emirates,United Arab Emirates
Start: 21/07/2025
Salary / Rate: AED25000 - AED35000 per month, Benefits: visa sponsorship & relocation package
Posted: 2025-07-21 16:39:04
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A leading ServiceNow Partner is seeking a skilled Process Consultant with proven ServiceNow experience to join their growing delivery team in the UAE.
Based in Dubai or Abu Dhabi, you'll be responsible for shaping, improving, and aligning business processes within the ServiceNow platform for major clients across the region.
This role sits at the intersection of business analysis and platform capability ideal for someone who understands both process optimisation and how ServiceNow enables it.
Key Responsibilities:
- Engage with stakeholders to capture, analyse, and optimise business processes across ITSM, HRSD, CSM, or related areas.
- Translate business needs into functional requirements and collaborate with technical teams to deliver fit-for-purpose ServiceNow solutions.
- Conduct workshops, process assessments, and gap analyses to support transformation initiatives.
- Produce clear documentation including process maps, user stories, and functional specifications.
- Contribute to best practices, governance standards, and user adoption strategies.
What Were Looking For:
- Solid experience working on ServiceNow projects ideally within a consultancy or enterprise environment.
- Proven track record in process analysis, process mapping, or business process consulting.
- Strong understanding of ServiceNow capabilities and how they support process automation and service delivery.
- Excellent communication skills and the ability to work with cross-functional teams.
- Based in or willing to relocate to Dubai or Abu Dhabi.
- Arabic language skills are a plus, but not essential.
Desirable Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS)
- ITIL Foundation certification
Why Apply:
- Work on high-impact ServiceNow transformation programmes with major organisations in the region.
- Join a collaborative, forward-thinking team within a trusted ServiceNow Partner.
- Competitive salary, visa sponsorship, and relocation support.
- Career development, ongoing certifications, and long-term growth in the ServiceNow ecosystem.
Ready to take your ServiceNow consulting career to the next level in the UAE?
Apply now or reach out for a confidential discussion. ....Read more...
Type: Permanent Location: United Arab Emirates,United Arab Emirates
Start: 21/07/2025
Salary / Rate: AED14000 - AED17000 per month, Benefits: plus package
Posted: 2025-07-21 16:38:05
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ðï¸ ServiceNow Architect
ð UK-Wide | ð¼ Permanent | ð¡ï¸ SC Clearance (or eligibility) required
ð° Up to £105k Base + Benefits | Hybrid (13 days on-site)
Im hiring for a ServiceNow Architect to join a leading consultancy delivering complex, high-impact ServiceNow solutions across government and enterprise sectors.
This role is ideal for a hands-on technical expert with strong architecture and design experience, whos comfortable mentoring teams and leading technical delivery.
Key Requirements:
â
Development background with 2+ years in an architecture role
â
Deep knowledge of ServiceNow platform design & best practices
â
Strong in technical documentation, code review & solution governance
â
Comfortable with on-premise vs.
cloud environments
â
Experience with ITOM, ITAM, and IRM is a strong bonus
â
Must be UK national (no dual nationality), and SC cleared or eligible
Youll be working on end-to-end solution design, integrations, technical leadership, and engaging in governance and steering forums.
ð© Ready to take the lead on complex ServiceNow programmes? Get in touch apply with your CV to learn more. ....Read more...
Type: Permanent Location: London,England
Start: 17/07/2025
Salary / Rate: Competitive salary plus 5% variable and benefits package
Posted: 2025-07-17 16:07:04
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ð ServiceNow Developer UK-Wide
ð Hybrid | ð¼ Permanent | ð¡ï¸ SC Clearance (or eligibility) required
ð° Competitive Salary (£60k£80k DOE) + Great Benefits
I'm recruiting for a ServiceNow Developer to join a forward-thinking consultancy working on high-impact digital transformation projects across both public and private sectors.
Youll be part of a collaborative, agile team delivering cutting-edge solutions across the ServiceNow platform from core ITSM to advanced integrations.
What were looking for:
â
2+ years of hands-on ServiceNow experience (admin or developer)
â
Confident with JavaScript/scripting
â
Strong problem-solving and platform configuration skills
â
Experience with integrations, workflows, or custom app development
â
ServiceNow CSA certification (or working towards it)
Whether youre early in your ServiceNow journey or looking to step up into a more senior, autonomous role wed love to hear from you.
ð© Apply with your CV to learn more.
Roles are moving quickly! ....Read more...
Type: Permanent Location: London,England
Start: 17/07/2025
Salary / Rate: 60,000 to 95,000 depending on experience
Posted: 2025-07-17 16:00:08
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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid (clients visits occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 17/07/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-07-17 15:29:24
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A leading ServiceNow Partner is hiring an experienced ServiceNow Architect to join their growing South African team.
Based in Cape Town or Johannesburg, this role offers the opportunity to architect and lead large-scale ServiceNow implementations for major enterprise clients across banking, energy, telecoms, and public sector.
ð¼ Responsibilities:
- Architect and design end-to-end ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM, SecOps, IRM)
- Own technical governance and ensure scalable, supportable, best-practice implementations
- Oversee integrations, CMDB design, Discovery, and Service Mapping
- Collaborate with internal teams, clients, and senior stakeholders to align platform architecture with business needs
- Provide technical leadership, mentorship, and guidance to development teams
- Stay current with ServiceNows roadmap and drive innovation through new features and modules
â
Requirements:
- 5+ years' experience in ServiceNow with at least 2 years in a dedicated Architect or Lead Consultant role
- Proven track record in delivering large-scale enterprise implementations
- Strong knowledge of CMDB, Discovery, and integrations
- Hands-on experience across at least two of the following: ITSM, ITOM, SecOps, HRSD, CSM, IRM
- ServiceNow certifications preferred (CSA, CIS, ITOM, etc.)
- Excellent communication skills and stakeholder engagement ability
- Must be based in, or willing to relocate to, Cape Town or Johannesburg
- South African work authorisation required
ð° Whats on Offer:
- Monthly salary: ZAR 83,000 133,000/month (CTC, tax-inclusive)
- Hybrid working model (23 days on-site)
- Career progression into Lead Architect / Practice Lead roles
- Work with some of the largest ServiceNow clients in the region
- Supportive and agile team within a top-tier partner environment
Start Date: Flexible / ASAP
Location: Cape Town or Johannesburg (hybrid)
If you're a skilled ServiceNow Architect looking for your next high-impact opportunity in South Africa, wed love to hear from you.
Apply now or reach out for a confidential conversation. ....Read more...
Type: Permanent Location: Cape Town,South Africa
Start: 14/07/2025
Salary / Rate: ZAR83000 - ZAR133000 per month
Posted: 2025-07-14 11:34:04
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We are working with a leading organisation in Abu Dhabi that is scaling its ServiceNow platform across the full ITOM suite.
They are seeking an experienced ServiceNow ITOM Developer with proven expertise in Event Management, Discovery, and Service Mapping to join their in-house team and play a pivotal role in their digital operations journey.
Responsibilities:
- Develop, configure, and enhance the ServiceNow ITOM suite, with a focus on Event Management, Discovery, and Service Mapping
- Design and implement robust discovery schedules, probes, sensors, and patterns for hybrid environments
- Build and maintain accurate service maps aligned with CMDB architecture and business services
- Integrate ITOM capabilities with other ServiceNow modules and third-party monitoring tools
- Collaborate closely with architects, platform owners, and infrastructure teams to ensure best practice implementation
- Document all technical work and provide knowledge transfer to internal teams
Requirements:
- Minimum 35 years hands-on experience as a ServiceNow Developer, with a core focus on ITOM modules
- Deep technical knowledge and successful implementation experience in:
- Event Management (connector setup, event rules, alert management)
- Discovery (credentials, patterns, MID Server management)
- Service Mapping (manual and dynamic mapping, troubleshooting issues)
- Strong understanding of CMDB structure, data models, and integration best practices
- ServiceNow certifications in ITOM, Discovery, or Implementation Specialist (preferred)
- Excellent English communication skills
- Willing to relocate to Abu Dhabi and work on-site full-time
Whats on Offer:
- Tax-free salary of AED 16,000 23,000/month, depending on experience
- Full visa sponsorship and relocation assistance
- Private medical insurance
- Three months paid accommodation upon arrival
- The opportunity to work on a long-term ServiceNow transformation programme at enterprise scale ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 14/07/2025
Salary / Rate: AED16000 - AED23000 per annum, Benefits: Visa Sponsorship
Posted: 2025-07-14 11:18:22
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We are recruiting on behalf of an award winning client in Abu Dhabi, UAE that is driving a major transformation in end-user experience and IT operations.
As part of this initiative, they are seeking an experienced Nexthink Implementation Specialist to lead and optimise digital employee experience (DEX) solutions across a large, complex IT estate.
Responsibilities:
- Lead the end-to-end implementation of Nexthink across enterprise-scale environments
- Define and execute digital experience monitoring strategies in collaboration with IT and service management teams
- Configure Nexthink dashboards, investigations, campaigns, and automated remediations
- Analyse user experience data to identify trends, root causes, and areas for improvement
- Provide strategic guidance on best practices, governance, and optimisation
- Deliver knowledge transfer and training to internal teams post-implementation
Requirements:
- Minimum 5 years experience implementing and managing Nexthink for enterprise clients
- Strong expertise in digital employee experience monitoring, service desk integration, and proactive issue resolution
- Proven experience in delivering large-scale Nexthink deployments in a complex IT environment
- Excellent stakeholder engagement and communication skills in English
- Solid understanding of endpoint management, ITSM platforms (e.g., ServiceNow), and automation workflows
- Willing and able to relocate to Abu Dhabi and work on-site full-time
Whats on Offer:
- Tax-free salary of AED 16,000 23,000/month, depending on experience
- Full visa sponsorship and relocation support
- Private medical insurance
- 3 months paid accommodation upon arrival
- High-impact role in one of the regions most ambitious IT transformation programmes ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 14/07/2025
Salary / Rate: AED16000 - AED23000 per annum, Benefits: Visa Sponsorship
Posted: 2025-07-14 11:13:11
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Our client, based in Abu Dhabi, is expanding its IT monitoring and performance capabilities and is seeking an experienced SolarWinds Implementation Specialist to join their high-performing infrastructure team.
This is a fantastic opportunity to work on cutting-edge monitoring projects at enterprise scale, with full relocation support provided.
Responsibilities:
- Lead the end-to-end implementation of SolarWinds solutions across complex enterprise environments
- Design and deploy SolarWinds modules (NPM, SAM, NCM, etc.) tailored to the organisations infrastructure
- Integrate SolarWinds with other tools and platforms to enhance monitoring visibility and operational efficiency
- Configure alerting, custom dashboards, and reporting to support IT operations and management reporting
- Provide expert-level troubleshooting, optimisation, and ongoing support post-implementation
- Train internal teams and deliver technical documentation and best practices
Requirements:
- Minimum 5 years experience implementing and managing SolarWinds in large enterprise settings
- Proven track record of delivering full-scale SolarWinds deployments, ideally within multi-site or hybrid cloud environments
- Strong understanding of networking, infrastructure, and systems monitoring
- Experience with integration and automation using SolarWinds APIs or scripting tools (e.g., PowerShell)
- Fluent English speaker with excellent communication and documentation skills
- Willing and able to relocate to Abu Dhabi and work on-site full-time
Whats on Offer:
- Tax-free salary of AED 16,000 23,000/month, depending on experience
- Full visa sponsorship and support with relocation logistics
- Private medical insurance
- Three months paid accommodation upon arrival
- Opportunity to lead transformational monitoring projects with a major regional player ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 14/07/2025
Salary / Rate: AED16000 - AED23000 per annum, Benefits: Visa Sponsorship
Posted: 2025-07-14 11:08:03
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We are partnering with a leading client in Abu Dhabi that is investing heavily in its observability and performance monitoring capabilities.
As part of this growth, they are seeking an experienced Dynatrace Implementation Specialist to lead the delivery of complex, large-scale implementations across their infrastructure and application landscape.
Responsibilities:
- Deliver end-to-end Dynatrace implementations for enterprise-level environments
- Collaborate with DevOps, infrastructure, and engineering teams to define and execute observability strategies
- Configure custom dashboards, alerting systems, and integrations to support performance monitoring and incident response
- Provide technical leadership, documentation, and internal training throughout project lifecycles
- Continuously optimise the Dynatrace platform in alignment with business and technical goals
Requirements:
- Minimum 5 years experience in Dynatrace implementation, with a focus on large-scale deployments
- Proven experience working with enterprise clients in complex or regulated industries
- Strong understanding of cloud platforms (AWS, Azure, or GCP), microservices, and containerised systems
- Fluent English speaker, with excellent communication and documentation skills
- Willing and able to relocate to Abu Dhabi and work on-site full-time
Whats on Offer:
- Tax-free salary of AED 16,000 23,000/month, depending on experience
- Full visa sponsorship and support with relocation logistics
- Private medical insurance
- Three months paid accommodation upon arrival
- Opportunity to work on high-impact digital transformation initiatives with a prestigious client ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 14/07/2025
Salary / Rate: AED16000 - AED23000 per annum, Benefits: Visa Sponsorship, 3 months paid accommodation, relocation package
Posted: 2025-07-14 11:00:11
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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid/Remote (London occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 10/07/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-07-10 11:57:04
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Join a high-growth ServiceNow Partner expanding across the UK market.
Were hiring a driven Sales Account Executive to spearhead new business growth across the UK.
If youre experienced in selling ServiceNow solutions or IT transformation services, this is your chance to work remotely, earn uncapped commission, and make a real impact in a high-performing team.
Key Responsibilities:
- Own the full sales cycle from lead generation through to close targeting enterprise and mid-market accounts.
- Build strong relationships with senior IT and business stakeholders, identifying pain points and positioning tailored ServiceNow solutions.
- Develop and execute go-to-market strategies to drive new logo acquisition across targeted verticals.
- Collaborate with technical pre-sales, marketing, and delivery teams to shape proposals, demos, and pricing.
- Accurately manage pipeline, forecasting, and reporting using modern sales tools.
About You:
- Proven track record in ServiceNow sales, or enterprise software / IT services sales with a strong understanding of the ServiceNow ecosystem.
- Comfortable working in a fast-paced, growth-driven environment.
- Skilled in consultative selling and confident engaging C-level stakeholders.
- Self-motivated, target-driven, and able to work independently in a remote-first setup.
- UK-based with full right to work.
- Knowledge of ServiceNow licensing models, partner ecosystem, and value propositions is a strong advantage.
Whats on Offer:
- £70k£100k base salary + uncapped commission structure.
- Fully remote working across the UK.
- Autonomy to shape your role and go after high-value opportunities.
- Join a supportive and fast-growing ServiceNow Partner with ambitious plans.
- Clear progression path and opportunity to step into a leadership role.
Interested?
Apply now or reach out for a confidential conversation were shortlisting now. ....Read more...
Type: Permanent Location: Remote work,England
Start: 05/07/2025
Salary / Rate: £70000 - £100000 per annum, Benefits: plus bonus
Posted: 2025-07-05 16:21:05
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A leading digital consultancy and ServiceNow Partner is seeking an Arabic-speaking Technical Consultant to join their on-site delivery team in Abu Dhabi.
This role is focused on driving high-value ServiceNow implementations for enterprise clients across the region.
You'll be a key player in shaping and deploying ServiceNow solutions, working directly with stakeholders and technical teams to design and configure robust workflows, integrations, and custom applications.
The Role Will Involve:
- Deploying ServiceNow modules end-to-end, with a focus on quality, scalability, and client satisfaction.
- Capturing business requirements from Arabic-speaking clients and translating them into technical solutions.
- Developing scripts, automation, and integrations within the ServiceNow platform.
- Collaborating with internal teams and client-side resources to ensure smooth delivery and post-go-live support.
- Maintaining best practices, documentation, and technical standards throughout the project lifecycle.
You Will Need:
- Professional fluency in Arabic and English (spoken and written).
- A degree or diploma in Computer Science or a related technical discipline.
- Current certification in both:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) - Practical experience with technical ServiceNow delivery including scripting (JavaScript), configuration, and third-party integrations.
- Strong communication and stakeholder engagement skills, ideally with experience in government or enterprise environments.
Whats in it for You:
- Work on-site in Abu Dhabi for a recognised organisation in the UAE.
- Join a high-performing, collaborative team delivering mission-critical projects in the UAE.
- Full visa sponsorship and relocation assistance available.
- Long-term opportunity with continuous ServiceNow training and certifications.
Interested in relocating to the UAE or already based in Abu Dhabi?
Wed love to speak with you.
Submit your CV or contact us directly to learn more. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 05/07/2025
Salary / Rate: AED16000 - AED23000 per month, Benefits: Relocation package + visa sponsorship
Posted: 2025-07-05 15:58:04
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A top-tier ServiceNow Partner is looking for an experienced Senior Technical Architect to lead the design and delivery of enterprise-grade ServiceNow solutions across major transformation programmes in the UAE.
This is a senior-level, client-facing position requiring both technical depth and strategic leadership.
Fluency in Arabic and English is essential.
Youll act as the lead architect across complex ServiceNow projects, shaping solution architecture, providing technical governance, and working closely with stakeholders to ensure best-in-class delivery.
Key Responsibilities:
- Own the end-to-end architecture of ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, SecOps, or CSM).
- Lead the technical design, implementation strategy, and integration of ServiceNow with external systems.
- Work directly with Arabic-speaking stakeholders to gather technical and business requirements.
- Provide architectural oversight, design reviews, and quality assurance throughout the delivery lifecycle.
- Lead and mentor technical consultants and developers, ensuring platform scalability and performance.
- Define standards, governance, and reusable frameworks aligned with best practices and business outcomes.
- Stay current with platform updates and ensure clients benefit from the latest ServiceNow capabilities.
Required Experience:
- Fluent in Arabic and English (written and spoken).
- 7+ years of experience in ServiceNow architecture and technical leadership roles.
- Strong delivery track record across complex, enterprise-scale ServiceNow implementations.
- Deep technical understanding of multiple ServiceNow modules and platform features.
- Expert-level skills in scripting (JavaScript, Glide), integrations (REST/SOAP), data modelling, and performance optimisation.
- Certifications required:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS)
ServiceNow Certified Technical Architect (CTA) preferred or working toward.
- ITIL certification is an advantage.
Whats on Offer:
- Join a well-respected ServiceNow Partner delivering digital transformation across the Middle East.
- Work on high-profile projects in public and private sectors.
- Competitive tax-free salary, visa sponsorship, and full relocation support.
- Career advancement opportunities, including funded certifications and leadership development.
- A collaborative, fast-paced environment with support from experienced architects and consultants.
Ready to lead cutting-edge ServiceNow solutions in the UAE?
Apply now or contact us for a confidential conversation about this opportunity. ....Read more...
Type: Permanent Location: United Arab Emirates,United Arab Emirates
Start: 05/07/2025
Salary / Rate: AED25000 - AED35000 per month
Posted: 2025-07-05 15:44:04
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A leading ServiceNow Partner is hiring an experienced ServiceNow Process Architect to join their team on-site in either Dubai or Abu Dhabi.
This is a key strategic role, focused on designing, optimising, and governing ServiceNow processes for enterprise clients across the region.
Youll work closely with stakeholders and delivery teams to ensure ServiceNow solutions are aligned with business goals and industry best practices.
This role requires fluency in Arabic and a strong understanding of both business process design and platform capability.
Role Responsibilities:
- Lead process design and optimisation activities across ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM).
- Engage Arabic-speaking clients to understand current processes and define future-state workflows.
- Translate business requirements into scalable, platform-aligned solutions.
- Define governance frameworks, standards, and documentation to support long-term platform strategy.
- Facilitate workshops and stakeholder sessions in both Arabic and English.
- Partner with technical consultants, developers, and architects to deliver high-quality implementations.
What Youll Bring:
- Fluency in Arabic and English (written and verbal).
- Proven experience as a Process Architect, Business Process Consultant, or similar role within ServiceNow projects.
- Strong background in ITSM/ITOM or related domains.
- Hands-on knowledge of ServiceNow capabilities, platform logic, and workflows.
- Certifications required:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) - ITIL or additional ServiceNow certifications (e.g., ServiceNow Certified Application Developer) are a plus.
- Excellent communication, facilitation, and documentation skills.
Whats On Offer:
- On-site role based in either Dubai or Abu Dhabi.
- Work with a leading ServiceNow Partner on major transformation programmes.
- Competitive salary, visa sponsorship, and relocation support if required.
- Career development through funded certifications and internal mentoring.
- Join a high-performing, multicultural team in one of the regions most exciting tech environments.
Interested in advancing your ServiceNow career in the UAE?
Apply now or get in touch for a confidential discussion. ....Read more...
Type: Permanent Location: United Arab Emirates,United Arab Emirates
Start: 05/07/2025
Salary / Rate: AED23000 - AED30000 per month, Benefits: plus visa, relocation package and more
Posted: 2025-07-05 15:43:05
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A top-tier ServiceNow Partner is looking for an experienced Senior Technical Architect to lead the design and delivery of enterprise-grade ServiceNow solutions across major transformation programmes in the UAE.
This is a senior-level, client-facing position requiring both technical depth and strategic leadership.
Fluency in Arabic and English is essential.
Youll act as the lead architect across complex ServiceNow projects, shaping solution architecture, providing technical governance, and working closely with stakeholders to ensure best-in-class delivery.
Key Responsibilities:
- Own the end-to-end architecture of ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, SecOps, or CSM).
- Lead the technical design, implementation strategy, and integration of ServiceNow with external systems.
- Work directly with Arabic-speaking stakeholders to gather technical and business requirements.
- Provide architectural oversight, design reviews, and quality assurance throughout the delivery lifecycle.
- Lead and mentor technical consultants and developers, ensuring platform scalability and performance.
- Define standards, governance, and reusable frameworks aligned with best practices and business outcomes.
- Stay current with platform updates and ensure clients benefit from the latest ServiceNow capabilities.
Required Experience:
- Fluent in Arabic and English (written and spoken).
- 7+ years of experience in ServiceNow architecture and technical leadership roles.
- Strong delivery track record across complex, enterprise-scale ServiceNow implementations.
- Deep technical understanding of multiple ServiceNow modules and platform features.
- Expert-level skills in scripting (JavaScript, Glide), integrations (REST/SOAP), data modelling, and performance optimisation.
- Certifications required:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS)
ServiceNow Certified Technical Architect (CTA) preferred or working toward.
- ITIL certification is an advantage.
Whats on Offer:
- Join a well-respected ServiceNow Partner delivering digital transformation across the Middle East.
- Work on high-profile projects in public and private sectors.
- Competitive tax-free salary, visa sponsorship, and full relocation support.
- Career advancement opportunities, including funded certifications and leadership development.
- A collaborative, fast-paced environment with support from experienced architects and consultants.
Ready to lead cutting-edge ServiceNow solutions in the UAE?
Apply now or contact us for a confidential conversation about this opportunity. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 05/07/2025
Salary / Rate: AED25000 - AED35000 per annum
Posted: 2025-07-05 15:17:05
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A leading ServiceNow Partner is hiring an experienced ServiceNow Process Architect to join their team on-site in either Dubai or Abu Dhabi.
This is a key strategic role, focused on designing, optimising, and governing ServiceNow processes for enterprise clients across the region.
Youll work closely with stakeholders and delivery teams to ensure ServiceNow solutions are aligned with business goals and industry best practices.
This role requires fluency in Arabic and a strong understanding of both business process design and platform capability.
Role Responsibilities:
- Lead process design and optimisation activities across ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM).
- Engage Arabic-speaking clients to understand current processes and define future-state workflows.
- Translate business requirements into scalable, platform-aligned solutions.
- Define governance frameworks, standards, and documentation to support long-term platform strategy.
- Facilitate workshops and stakeholder sessions in both Arabic and English.
- Partner with technical consultants, developers, and architects to deliver high-quality implementations.
What Youll Bring:
- Fluency in Arabic and English (written and verbal).
- Proven experience as a Process Architect, Business Process Consultant, or similar role within ServiceNow projects.
- Strong background in ITSM/ITOM or related domains.
- Hands-on knowledge of ServiceNow capabilities, platform logic, and workflows.
- Certifications required:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) - ITIL or additional ServiceNow certifications (e.g., ServiceNow Certified Application Developer) are a plus.
- Excellent communication, facilitation, and documentation skills.
Whats On Offer:
- On-site role based in either Dubai or Abu Dhabi.
- Work with a leading ServiceNow Partner on major transformation programmes.
- Competitive salary, visa sponsorship, and relocation support if required.
- Career development through funded certifications and internal mentoring.
- Join a high-performing, multicultural team in one of the regions most exciting tech environments.
Interested in advancing your ServiceNow career in the UAE?
Apply now or get in touch for a confidential discussion. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 05/07/2025
Salary / Rate: AED23000 - AED30000 per annum, Benefits: plus visa, relocation package and more
Posted: 2025-07-05 15:07:04
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Are you a fluent Arabic-speaking ServiceNow expert ready to make a real impact?
We are partnering with a leading ServiceNow Partner that is expanding its consultancy team and seeking an experienced ServiceNow Technical Consultant with fluency in Arabic.
This is a fantastic opportunity to work on high-profile implementations across international markets.
Key Responsibilities:
- Lead and deliver full lifecycle ServiceNow implementations and technical solutions.
- Engage directly with Arabic-speaking clients to gather requirements and translate them into effective configurations.
- Customise ServiceNow applications using scripting (JavaScript), workflows, UI policies, business rules, and integrations.
- Collaborate with cross-functional teams to ensure successful delivery of ServiceNow projects.
- Support ongoing enhancements, maintenance, and client training as needed.
Requirements:
- Fluent in Arabic and English (spoken and written).
- Degree or Diploma in Computer Science, Information Systems or a related field.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS).
- Solid hands-on experience in technical delivery of ServiceNow solutions.
- Strong problem-solving skills and ability to work autonomously or within a wider team.
Whats in it for you:
- Work with a globally recognised ServiceNow Partner.
- Engage in projects across the UK and the Middle East.
- Career development, funded certifications, and technical mentoring.
- Flexible remote working options.
- Inclusive and high-performing team environment.
Interested?
Apply now or contact us directly for a confidential discussion about this opportunity.
We look forward to helping you take the next step in your ServiceNow career. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 05/07/2025
Salary / Rate: AED16000 - AED23000 per annum, Benefits: visa sponsorship, relocation package: 3 months paid accommodation & flights
Posted: 2025-07-05 14:50:05
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ð§ ServiceNow Consultant Cape Town
ð On-site | ð Permanent | ð Global Exposure
ð° Competitive Salary + Strong Career Progression
I'm hiring for a ServiceNow Consultant to join a newly built team at a growing global consultancy with strong UK and international connections.
This is an exciting opportunity to be part of a founding Cape Town team, supporting high-impact ServiceNow implementations across ITSM, ITOM, HRSD, APM, and SPM.
Youll work closely with UK-based teams and clients, help drive ServiceNow adoption, and support both client environments and internal platform needs.
A great mix of technical, business, and stakeholder-facing work.
What were looking for:
- 3+ years of ServiceNow consulting experience
- Hands-on with ITSM Pro, ITOM Discovery, HRSD, APM, SPM
- Confident working with both technical teams and business users
- Experience delivering scalable, high-quality ServiceNow solutions
- Certifications like CSA, CIS, or CAD are a big plus
- Familiarity with private markets or investment platforms (bonus)
Youll get to shape how the team grows, work on complex problems, and contribute directly to platform design and strategy.
ð© Interested in growing your ServiceNow career in a high-impact, international environment? Get in touch for more details or to apply. ....Read more...
Type: Permanent Location: Northern Cape,South Africa
Start: 02/07/2025
Salary / Rate: Competitive Salary & Comprehensive Benefits Package
Posted: 2025-07-02 11:31:06
