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Parking Appeals Officer
Must have good working knowledge on parking appeals
Hybrid 3 days a week in the office
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
, To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
, To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
, To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
, Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
, To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
, To liaise with SMPP on financial issues and use the council's ledger
, To process payments received directly at the council
, To process refunds
, To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36 hours per week, Monday to Friday, including between the hours of 8am and 5pm.
This role of Parking Appeals officer will pay £26.11 - £26.11 PH umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level
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*Previous Parking industry experience is essential for all parking vacancies
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Type: Contract Location: North West London, England
Start: ASAP
Duration: ongoing
Salary / Rate: Up to £26.11 per hour
Posted: 2025-07-03 16:52:32
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Civil Enforcement Officer
Must have previous experience as a Civil Enforcement Officer.
Key result areas/overview.
Civil Enforcement Officers (CEOs) patrol the streets.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as “penalty charge notices” or “PCNs”) to vehicles that do not comply with parking regulations.
The Dimensions of this role
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Report abandoned vehicles to management
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 37+ hours per week.
This role of Civil Enforcement Officer will pay £11-£12 ph LTD
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for the parking department.
*Unity offer referral schemes for all successful referrals at officer level
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*Previous Parking industry experience is essential for all parking vacancies
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Type: Contract Location: Barnet, England
Start: ASAP
Duration: Ongoing
Salary / Rate: £11 - £12 per hour
Posted: 2025-07-03 16:52:30
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Civil Enforcement Officers have many responsibilities.
Standard duties include patrolling the streets and car parks, monitoring the use of parking meters, reporting parking offences and violations, and issuing Penalty Charge Notices (PCNs) for those offences.
Duties will include:
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Report abandoned vehicles to management
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 37 hours per week, Monday to Sunday on a rota'd basis.
This role of Civil Enforcement Officer will pay between £17.15 umbrella per hour.
1.5 x pay saturday and sunday and 2x pay bank holidays.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on 0203 668 5680 and press 1 for the parking department
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Type: Contract Location: Aylesbury, England
Start: ASAP
Salary / Rate: Up to £17.15 per hour + enhanced overtime rates
Posted: 2025-07-03 16:52:30
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Civil Enforcement Officer
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Must have previous experience as a Civil Enforcement Officer.
Key result areas/overview
Civil Enforcement Officers (CEOs) patrol the streets.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as “penalty charge notices” or “PCNs”) to vehicles that do not comply with parking regulations.
The Dimensions of this role
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Report abandoned vehicles to management
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 40 hours + hours per week, Monday to Sunday, on a rota basis, between the hours of 7.00am and 9:00pm.
So flexibility for the role is essential.
This role of Civil Enforcement Officer will pay £15-16 via umbrella company
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for the parking department
*Unity offer referral schemes for all successful referrals at officer level
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*Previous Parking industry experience is essential for all parking vacancies
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Type: Contract Location: Ealing, England
Start: ASAP
Duration: onoging
Salary / Rate: £15 - £16 per hour + overtime.
Posted: 2025-07-03 16:52:30
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Civil Enforcement Officer role - East London
Must have previous experience as a Civil Enforcement Officer.
This role of Civil Enforcement Officer will pay £20.21 an hour via umbrella.
Uplifted rates available for overtime.
vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as “penalty charge notices” or “PCNs”) to vehicles that do not comply with parking regulations.
The Dimensions of this role
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Report abandoned vehicles to management
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 37+ hours per week, Monday to Sunday, including Bank Holidays on a rota basis, between the hours of 6.00am and 11:00pm.
So flexibility for the role is essential.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on 0203 668 5680 and press 1 for the parking department.
*Unity offer referral schemes for all successful referrals at officer level
*
Key result areas/overview.
Civil Enforcement Officers (CEOs) patrol the streets.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked
*
*Previous Parking industry experience is essential for all parking vacancies
*
* ....Read more...
Type: Contract Location: Romford, England
Salary / Rate: £16 - £20.21 per hour + + overtime
Posted: 2025-07-03 16:52:26
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Multi Skilled Civil Enforcement Officer
Location: Devon
Hours: Working 37 hours per week on a rolling rota covering shifts between 7am and 10pm seven days a week.
Sunday's and Bank Holidays are paid at time & half.
Unity Recruitment are seeking an experienced Civil Enforcement Officer to work for a council based in Devon.
Happy for candidates to relocate.
Key Purpose of Job
1.To ensure that all parking regulations are observed and enforced in a fair, accurate, and consistent manner.
2.
To ensure all enforcement is in accordance with the Councils own determined procedures.
Enforcement procedures will always be in accordance with the Traffic Management Act 2004 & Torbay Councils Parking Enforcement Policy.
3.Ensure that all ‘Pay & display' machines are operational
Anticipated Outcomes of Post
1.To support the Council's priorities through the undertaking of enforcement activities.
2.To ensure the movement of traffic throughout the bay and to ensure the highway and car parks are available to use and to park within the designated restrictions.
3.To ensure members of the public pay for their parking requirements.
Essential Skills and Effectiveness
1.Ability to effectively operate hand held computers and other sundry equipment
2.Ability to effectively manage lone working with personal responsibility for completing work.
To include effective organisational skills.
3.Ability to demonstrate effective observational skills.
4.Ability to produce clear, concise, and informative reports.
5.Ability to demonstrate effective mathematical skills to calculate start and finish times for pay & display sessions.
6.Ability to demonstrate effective interpersonal skills.
Such as being tactful, polite and diplomatic when dealing with members of the public.
7.Ability to demonstrate effective communication with both colleagues and customers, to also include times when potentially in difficult circumstances.
8.Ability to effectively handle confrontations whilst carrying out enforcement duties, and to demonstrate the ability to effectively resolve conflict.
9.The ability to effectively work on own initiative anda s part of a team, to include the ability to always display tact and discretion.
10.Ability to demonstrate effective computer literacy to include all Microsoft packages such as Teams, Word and Excel.
Essential Knowledge
Ability to demonstrate effective knowledge and understanding of parking restrictions.
To have the ability to demonstrate an effective awareness of Health & safety requirements.
Essential - Other requirements of the job role
,Ability to carry out the physical requirements of the role (i.e.
manual handling and walking for long periods of time)
,Ability to accommodate unsociable hours
,Ability to accommodate shift patterns which includes working at weekends on a rota basis
,Ability to accommodate on-call working
MUST HAVE A FULL UK DRIVING LICENCE.
Please call Carly on 02036685680 ext 1113 if you would like further information on this civil enforcement role or apply with your updated CV today!
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Type: Permanent Location: Cornwall, England
Start: ASAP
Duration: Perm
Salary / Rate: £25584 - £27269 per annum + plus bonus
Posted: 2025-06-23 11:58:40
