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Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?
What will you do?
- Answering customer enquiries via telephone and email in line with APCOA service level standards.
Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
- Skills, interests, and qualities:
- Self motivated with a pro-active nature
- Positive behaviours with colleagues and customers.
- Excellent problem solving skills.
- Punctual and reliable.
- Knowledge of excel.
What is on offer to you?
37.5 hours per week
Full uniform
Training and development
Company Pension
Employee Discount Scheme
Once monthly free staff lunch
Free parking
Income: £22,308
Working hours and conditions:
Monday to Friday 0900-1700.
30-minute lunch break, plus 15-minute morning and afternoon break allowance.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 05/11/2024
Salary / Rate: £22,308 per annum
Posted: 2024-11-05 14:24:04
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PCV Bus Driver Aberdeen Airport flexible Working - Zero Hour Contract £12.50 Per Hour
Are you an experienced PCV Bus driver?
Do you have excellent customer service skills?
Are you a friendly and approachable person?
Do you have a drive to elevate customer care and experiences?
If so, this may be an exciting opportunity for you!
Come and join our friendly team at APCOA and become one of our next PCV Bus Drivers at Aberdeen Airport.
What Youll do
- Drive the Companys vehicles in a safe, legal and professional way.
- Always display the correct destination on the vehicles destination blind
- Keep up to date with road closures, diversions or special events which may affect bus services.
This is done by reading notices, attending briefings, listening to the on-bus radio.
- Always provide a high standard of customer service.
- Give customers on the bus any information that may help them during their journey.
- Always behave in a friendly and professional way to customers and colleagues.
- Recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or people with disabilities.
- Check the condition of the vehicle prior to commencing service
- Carrying out the safety walk round check.
Ensuring that any defect in the vehicle or equipment is reported as soon as possible to the right person.
What Youll Bring
- You will have a valid UK Class D PCV Driving License
- You will have a CPC Qualification
- You will have excellent customer service skills
- You will be an experienced PCV Bus Driver
- You will be a strong communicator at all levels.
If you have a passion for excellence and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Aberdeen City,Scotland
Start: 04/11/2024
Salary / Rate: £12.50 Per Hour
Posted: 2024-11-04 14:05:05
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Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights. 5 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 04/11/2024
Salary / Rate: £23,795.20 per Annum
Posted: 2024-11-04 11:28:04
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Civil Enforcement Officer Louth- Full Time; 45 hours per week - £27,144 per annum
Driving Licence essential for this role.
Do you enjoy working outside? Would you like to have a positive impact on your local area? Are you over 18?
If you answered yes, then this may be the opportunity for you as we are recruiting Civil Enforcement Officers in Stamford.
Civil Enforcement Officers are an important part of the local community.
You will ensure that all drivers follow parking policies on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- You will check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- You will explain policies to motorists and advise them about parking facilities.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
Are you ready to create a positive impact in Louth?
What will you bring?
- Excellent customer service skills.
- You will have good spoken and written English and arithmetic skills.
- Strong communication skills.
- You will have experience or the desire to work outdoors.
- Resilience as you could be walking quite long distances on patrol.
- You will hold a Full UK Drivers Licence - Essential.
At APCOA, we recognise the devotion and hard work of our officers and are always thinking of new ways to reward them! Some of the benefits of the position are:
£11.60 per hour
5 shifts per week (4 during daytime hours and 1 finishing at midnight)
Up to 28 days annual leave (including Bank Holidays)
Workplace Pension
Training and Development
Opportunity for Career Development
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Louth,England
Start: 01/11/2024
Salary / Rate: £27,144 per annum
Posted: 2024-11-01 14:43:03
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The Role
Customer Service Advisor - Wigan - Full-Time; 40 Hours per week - £23,795.20 per annum.
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you!
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?
What will you do?
- Answering customer enquiries via telephone and email in line with APCOA service level standards (training provided)
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
(This list is not exhaustive and is subject to variation as the contract requires)
What will you bring?
- Customer service experience
- Personal skills, with the knack to build positive working relations
- Competence to prioritise work, multi- task and maintain organisation
- Uses initiative, looks for positive outcomes
- Self-motivated with a pro-active nature
- Positive behaviours with colleagues and customers
- Excellent problem-solving skills
- Punctual and reliable
- Knowledge of Excel
Does this opening sound like a fit for you? Apply now and a member of the APCOA recruitment team will be in touch with you!
What is on offer to you?
- 40 hours per week
- Full uniform Training and growth
- Company Pension
- Employee Discount Scheme
- Once monthly free staff lunch
- Free parking
Working hours and conditions: Any 5 days out of 7, working shifts from 08:00-17:00 or 11:00-20:00 on rotation.
1 hour lunch break, plus 15-minute morning and afternoon break allowance.
APCOA focuses on ensuring our officers are a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Wigan,England
Start: 31/10/2024
Salary / Rate: £23795.20 per annum
Posted: 2024-10-31 16:33:03
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School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Churchfields Primary School, Churchfields Rd, Beckenham BR3 4QY
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Churchfields Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Beckenham,England
Start: 28/10/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-10-28 15:37:03
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Mobile Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week - Up to £30,964.50 per annum
£29,139.60 per annum PLUS up to £1824.90 mobile allowance
* per annum
Looking for Moped Riders/CBT or Full UK Driving licence willing to go on moped when required
Location: Streatham.
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a CBT licence?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- CBT licence/Driving licence
- Good spoken and written English
Full time working hours.
42.5 hours per week.
5 days out of seven.
8.5 hour shifts.
Mon-Sun.
As per rota.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
*Basic salary of £29,139.74 per annum with the extra drivers/CBT allowance of up to £1824.90 per annum - subject to criteria including hours on foot/driving etc
IDEAL CANDIDTE WILL HAVE FULL UK DRIVING LICENCE AND BE WILING TO DRIVE AND GO ON MOPED WHEN Required
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
'' ....Read more...
Type: Permanent Location: Lambeth,England
Start: 28/10/2024
Salary / Rate: £29,139.74 per annum
Posted: 2024-10-28 14:18:03
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Processing Centre Administrator Dingwall - Full-Time; 40 hours per week - £23,795.20 per annum.
Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?
If you answered yes, then this may be the opening for you!
Here are some of the Responsibilities you will have in the role, but no limited to;
Reviewing CCTV images of cars parked in violation of local site rules.
Validate Penalty Charge Notices (PCNs) including potential fines versus approved user and exemption lists.
Undertake check-ups of vehicle ownership through the DVLA.
Create and post statutory notice letters to members of the public.
Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder.
Scan of inbound post from members of the public.
Interpret enabling legal code of practice.
Be the first line for the managing of complaints.
Ensure process to apply Discounts and Exemptions are working correctly.
Monitor payment status of Penalty Charge Notices.
Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments.
Utilise software programs such as Parkway and FGL.
What will you bring?:
- Excellent documentation skills.
- The skill to work in an clerical setting.
- Have a keen eye for detail.
- Excellent written and verbal communication skills.
- The talent to learn new subjects and absorb new info.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum direction.
- Have experience of working in the parking industry is desired but by no means essential.
*Full accredited training will be provided to all successful applicants
*
Are you looking to build a career?
There is prospect for progression within the role as it's projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for applicants that are seeking to develop their skills alongside this predicted growth.
What can we offer you?
- £23,795.20 per annum
- 40 hours per week, working pattern is Mon to Fri but one Saturday every month.
- 5.6 weeks annual leave per annum rising to 6.6 weeks with long service
- Pension scheme
- Employee of the month award scheme
- Employee discount
- Award winning Training and Development
Does this sound like the role for you? Please apply now!
We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 28/10/2024
Salary / Rate: £23,795.20
Posted: 2024-10-28 12:45:03
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Civil Enforcement Officer - Bootle - Full Time; 40 hours per week - £25,875.20 per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Bootle,England
Start: 28/10/2024
Salary / Rate: £25,875.20 per annum
Posted: 2024-10-28 12:12:04
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Driver - Meet and Greet - Leeds Bradford Airport - £11.44 per hour - Flexible hours
Do you have commercial driving experience? Do you pride yourself on excellent customer service?
If you answered yes to the above questions, then we may just have the role you have been looking for!
An exciting opportunity has arisen for a Valet/driver - Service Delivery Assistant (SDA) who will be the face of our business, bringing outstanding customer service at Leeds Bradford airport.
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As an SDA you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying.
Please note working hours are 7am - 7pm and 7pm - 7am
What youll do
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line care in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification desirable
- Advance Driving Licence or Professional Driving Qualification desirable
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Leeds,England
Start: 23/10/2024
Salary / Rate: £11.44 Per Hour
Posted: 2024-10-23 00:40:04
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Car Park Manager Portsmouth Gunwharf Quays - Full Time - £36,000 Per annum
Do you have previous Management Experience?
Are you Customer Focused?
Are you someone who can Manage and Motivate a Team?
If YES, then this may be the next exciting career opportunity for you!
APCOA is looking for a Car Park Manager to join our friendly team based at Gunwharf Quays in Portsmouth.
Car Park Managers are a vital part of the management team and contribute considerably to the operational success of all our car parks.
We are looking for someone with previous management experience to come and join our team!
What youll do:
- To lead in ensuring the smooth delivery of the contract with operational responsibility for day to day running of the car park
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met at all times.
- Be the first touch point for guests, regularly reviewing the guest journey to ensure an easy and smooth parking experience
- Overseeing best in class delivery of guest service, by delivering a service exceeding guest expectation, and testing and trialling new services to constantly improve
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Develop beneficial relationship with the client, ensure overall client satisfaction and attend client meetings where necessary
- Working as part of the Elevate service partner management team, to support the delivery of the overall Gunwharf Quays strategy
- Develop, coach and monitor the team in relation to the parking service, cost control, supervisory skills, health and safety and environmental issues
- Monitor and manage staff absence and lateness
- Ensure quality standards are maintained including ensuring health and safety standards are adhered to at all times throughout the contract in line with current procedures.
- Complete daily, weekly and monthly reports in line with the client and APCOAs reporting requirements
- Work with the Contract Manager to develop succession plans
- Develop and amend car park tariffs and recommended tariff changes to the clients and APCOA
- Identify and assist in the development of new business and growth within the contract
What Youll Bring:
- The ability to manage and motive a Team
- Previous experience within a people management and client facing role
- Good leadership skills and ability to work well in a team of people.
- Good communication skills both verbally and in written form.
- Ability to present to management level.
Why choose Us?
- Annual Salary £36,000
- 25 days holiday plus Bank Holidays
- Training and Development
- Pension
- Employee discount Scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing teams, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Portsmouth,England
Start: 22/10/2024
Salary / Rate: £36,000 Per annum
Posted: 2024-10-22 23:57:03
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Contract Support Administrator Wigan 30 Hours Per week Monday Friday - £20,020 Per annum
Are you an experienced Administrator?
Do you have experience working in the Parking industry?
Do you have a keen eye for detail?
If YES, then keep reading!
An exciting opportunity has arisen for an experienced administrator to join our friendly team.
This role is vital in supporting and reporting to the Contract Support Manager based in our Wigan Office, you will be responsible for day-to-day administration of the Network Rail contract, ensuring all deadlines are met.
What youll do:
- Provide Administrative Support to the Network Rail Contract Team
- Process Orders and Invoices for the Network Rail Contract
- Manage Staff Parking Application process and Database, ensuring compliance with DfT processes
- Manage the Station Taxi Application Process and Database
- Undertake back office processes for Car Park ANPR systems
- To continuously improve the SLA performance of the service provided by APCOA
- Ensure compliance with all contractual KPIs
What you'll bring:
Essential - 3 years experience in similar working environment
Essential - Extensive experience of Microsoft Office
Desirable Experience working within the Car Parking Industry
Desirable Previous Experience of Project Management
- Ability to maintain high attention to detail and produce accurate documentation
- Be able to plan and organise effectively and manage a multiple tasks concurrently
- Effective Communicator and confidence in liaising with Higher Levels of Management
- Self-motivated, independent and able to Manage your time effectively
- Adaptable and able to work in a changeable and fast paced environment
What we are offering:
- £20,020 per annum
- 30 hours per week, Monday to Friday
- 28 days holiday including BH
- Company Pension
- Training and Development
- Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
This is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 22/10/2024
Salary / Rate: £20,020 Per annum
Posted: 2024-10-22 23:39:04
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Team Leader - Royal Berkshire hospital - Full Time - £24,000 Per Annum
Do you have experience managing and motivating a team?
Are you customer and client focused?
If YES, then this may be the next opportunity for you!
We are looking for a team leader to join our team at Royal Berkshire Hospital.
This role will assist the Contract Manager in ensuring the smooth delivery of the contract with operational responsibility.
Ensuring effective deployment of staff throughout the contract.
Having an active role in the efficient running of the car park facilities, whilst delivering continuous improvement in all these areas.
What you'll do
- To assist the management team in ensuring the smooth delivery of the contract with operational responsibility for day to day running of all allocated Car Parks
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met.
- Continuous monitoring of activity, involving regular reporting on Key Performance Indicators to the Contracts Manager.
- To ensure the highest level of incident recording ensuring relevant parties are updated as required.
- Ensure the highest levels of customer service are maintained.
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised.
What you'll bring
- Minimum of 2 years in a people management/supervisory role
- Strong people management skills including coaching, training and recruiting skills
- Good working knowledge of MS Office
- Strong commercial acumen
- Ability to present to Management level
- Able to operate effectively with the minimum of supervision
What well offer you
£24,000 Per Year
Pension
Training and Development
Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
We want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Reading,England
Start: 22/10/2024
Salary / Rate: £24,000 Per Annum
Posted: 2024-10-22 23:33:03
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Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights. 5 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 22/10/2024
Salary / Rate: £23,795.20 per Annum
Posted: 2024-10-22 23:30:05
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Security and Parking Officer - Bedford Hospital - 24 Hours per week - £14,277.12 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights.
2 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 22/10/2024
Salary / Rate: £14,277.12 Per Annum
Posted: 2024-10-22 23:28:03
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Security and Parking Officer - Royal Stoke University Hospital Night shifts - 48 Hours Per week - £28,554.24 Per Annum
Do you have an SIA license? Do you enjoy working outside? Are you a security focused person? Are you looking for flexible shifts to suit your other commitments?
If you answered yes to the above, then read on!
We currently have an opening for a Nights Security and Parking Officer at Royal Stoke University Hospital.
This includes some weekends.
Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will be measured against a set of Key Performance Indicators.
You will be given the chance to make a real difference to the service that we provide.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you have a current, valid SIA license or are interested in training for one, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: StokeonTrent,England
Start: 22/10/2024
Salary / Rate: £28,554.24 Per Annum
Posted: 2024-10-22 23:25:03
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Service Delivery Assistant - Luton Airport - Flexible Hours - £13.39 Per Hour
Do you pride yourself on your customer service skills? Do you have a full UK driving license? Are you looking for a role where there is the potential for progression?
If you answered yes to these questions, then read on!
We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector.
You will be receiving holiday makers cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return.
As a SDA you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying
What youll do
- Drivers will be familiar with each car controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License with significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication skills
- Smart and professional attitude
You are required to have had your driving licence for a minimum of 2 years with a maximum of 3 points
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What well offer you:
- Hourly rate of £13.39
- Employee Discount
- Training and Development
- Pension
- Uniform ....Read more...
Type: Contract Location: Luton,England
Start: 22/10/2024
Salary / Rate: £13.39 Per Hour
Posted: 2024-10-22 23:18:04
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PSV Service Delivery Driver Leeds Bradford Airport - Days and Nights, 4 on 4 off shifts - Full Time - £27,300 Per Annum
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
If you answered Yes, then keep reading!
We are currently seeking experienced PSV Service Delivery Drivers to join our team.
As a PSV Service Delivery Driver, you will be responsible for transporting passengers safely and efficiently to their destinations while providing outstanding customer service.
Duties will include but are not limited to:
- Safely operate PSV vehicles according to established routes and schedules.
- Ensure the comfort and safety of passengers throughout the journey.
- Provide excellent customer service, including assisting passengers with boarding, disembarking, and luggage as needed.
- Adhere to all traffic laws and regulations, as well as company policies and procedures.
- Maintain cleanliness and tidiness of the vehicle.
- Ensure defect checks are carried out and vehicles are prepared and delivered for safety inspections.
- Support Service Delivery Assistants during quiet periods.
So, could you be our Ideal Candidate? We are looking for someone who has:
- Valid PSV license and a CPC.
- Previous experience as is PSV driver preferred.
- Excellent customer service and communication skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to work independently and as part of a team.
- Professional demeanour and neat appearance.
Park2Travel is a leading provider of public service vehicle (PSV) transportation solutions, dedicated to delivering exceptional service to our clients and passengers.
We pride ourselves on our commitment to reliability, safety, and professionalism.
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and have a safety-first mind set, then please apply today.
We'd love to hear from you!
Must be 18 or over to apply
APCOA is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. ....Read more...
Type: Permanent Location: Leeds,England
Start: 22/10/2024
Salary / Rate: £27,300 Per Annum
Posted: 2024-10-22 23:15:04
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Environmental Enforcement Officer - Bromley - Full-Time; 42.5 hours per week - £14.00 per hour / £30,940 per annum
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £14.00 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Bromley,England
Start: 21/10/2024
Salary / Rate: £30,940 per annum
Posted: 2024-10-21 13:52:03
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Health and Safety Manager
Remote working / travel to some sites required in Southeast area.
Up to £45,000 per annum
Are you a Health and Safety professional with a passion for making a difference in the parking industry? Do you thrive in a fast-paced environment where you can make a real impact on the safety and well-being of others?
If so, we have an exciting opportunity for you!
We are currently seeking a proactive Junior Health and Safety Manager to join our existing team and you will play a crucial role in ensuring the highest standards of health and safety across our parking operations.
You will be responsible for:
- Developing and implementing robust health and safety policies and procedures.
- Conducting regular risk assessments and ensuring appropriate control measures are in place.
- Providing expert advice and guidance on health and safety matters to all levels.
- Ensuring compliance with all relevant legislation and industry standards.
- Investigating incidents and accidents and implementing measures to prevent recurrence.
- Carry out regular site inspections and audits to ensure EHS policies and procedures are being properly implemented.
- Ensure working practices are safe and comply with Company policy and relevant legislation.
- Conducting regular audits and inspections to identify areas for improvement.
- Keep records of site inspection / audit findings and produce reports that identify non-compliances and suggest improvements.
- Keeping up to date with new legislation and maintaining a working knowledge of all Health and Safety Executive legislation and any developments that may affect the parking/security/enforcement industry.
To be successful in this role, you will need to have:
- A minimum of 2 years' experience in a health and safety role.
- Relevant health and safety qualification (e.g., NEBOSH/IEMA).
- Excellent communication and interpersonal skills.
- The ability to work independently and make sound decisions.
- Strong analytical and problem-solving skills.
- A proactive and hands-on approach to health and safety management.
- Able to design and deliver presentations, produce written reports, and analyse data.
Why Choose Us?
- We prioritise employee development and growth.
- We offer a supportive and collaborative work environment.
We have a track record of promoting from within.
We understand the importance of succession planning for the long-term success of APCOA.
That's why we identify and nurture high-potential employees for future leadership roles.
Through mentorship, leadership training, and exposure to different departments, you'll be prepared to take on new challenges and responsibilities.
What we can offer you:
At APCOA your expertise is valued, and we recognise your dedication with a competitive salary that reflects your skills and contributions.
- Salary: £35,000 per annum.
- Hours: 37.5 hours per week, allowing you to maintain a healthy work-life balance.
- Annual Leave: 33 Days per annum (25+8 BH).
- Training and Development: Elevate your skills through ongoing training opportunities, ensuring you stay ahead in your field.
- Pension Scheme: Plan for the future with our comprehensive pension scheme, providing financial security as you embark on your career journey.
- Employee Discount Scheme: Enjoy exclusive discounts as our way of saying thank you for your hard work and dedication.
If you have a strong commitment to health and safety, excellent communication and IT skills, and the ability to manage your workload effectively, we want to hear from you! Apply now to join our team and make a positive impact on the health and safety of APCOA.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 18/10/2024
Salary / Rate: £45,000 Per Annum
Posted: 2024-10-18 13:43:04
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Supervisor - Lambeth - Full-Time 42.5 hours per week - £30,003.96 per annum
Do you have experience as a manager/supervisor?
Do you have good people management skills?
Do you have a full clean driving licence?
As a market frontrunner in the Parking industry, we pride ourselves on offering tailor-made solutions to clients.
We have award-winning L&D teams, currently holding gold status with our Investment in People strategy putting us within the top 1% of UK companies.
We are looking to recruit an experienced Supervisor to work on the streets directing and managing a team.
Your role is to ensure operational requirements and service level agreements are met throughout all aspects of the contract.
What will you do?
- You will manage your on-street team of staff.
- Communicate effectively and lead from the front
- Work on-street with your team to ensure staff are effectively deployed
- Motivate, praise and develop your team
- Make recommendations to management on service/operational issues
- Set objectives, conduct appraisals and identify training needs for operational staff
- You will identify and assist in the development of new business within the contract
What will you bring?
- You will need to have 2 years minimum management experience/supervisor experience or equivalent level of training
- Be able to demonstrate excellent people management skills including coaching, training and recruiting
- Experience working within a client facing role with good commercial acumen
- Experience of monitoring KPIs
- A good knowledge of Microsoft Office
- Hold a Full clean Drivers Licence
What can we offer you? :
£30,003.96 per annum
42.5 hours per week
28 days holiday per year (including Bank Holidays)
Pension scheme
Training & Development opportunities
Employee Discount scheme
Must be 18 or over to apply
Does this sound like you? If you think you are right for the role please apply now.
Closing date: 4th October 2024
Focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a inspiring work atmosphere where successes are shared.
With interesting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work
....Read more...
Type: Permanent Location: Lambeth,England
Start: 18/10/2024
Salary / Rate: £30,003.96 per annum
Posted: 2024-10-18 12:48:06
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Senior Civil Enforcement Officer - Lambeth - Full-time 42.5 hours per week - £29804.53 per annum
Do you have supervisory experience? Have you led a team of people? Are you well organised? Do you have a Full Clean UK Driving Licence?
An exciting opportunity has arisen for a Senior Parking Enforcement Officer in Lambeth. Civil Enforcement Officers are responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
They are an important part of keeping our roads moving and ensuring public safety. This role will be to assist in managing a team of Civil Enforcement Officers, enforcing regulations as directed under the Traffic management Act(TMA) 2004.
What will you do?:
- Ensure all known and agreed policies are followed setting a good example.
- You will make sure the correct number of Civil Enforcement Officers are deployed as per agreed service levels and contractual conditions.
- Ensure all Request for Actions are commenced and managed effectively.
- You will review, monitor, supervise and direct staff according to contract requirements.
- Train all staff in aspects of their job and in Health and Safety.
- Conducting back to work interviews and maintaining attendance levels within your teams.
- To cascade information to all members of staff and maintain good communications throughout the contract.
- To prepare reports as required by contract management.
- Ensure overall client approval and attend training courses where required.
- To ensure contract standards and quality are maintained at all times.
What will you bring?:
- At least one years experience of working in a managing role, in a parking or customer services industry.
- Experience with the traffic management act 2004 and other parking legislation.
- Aptitude to organise and motivate large numbers of contract staff.
- Creation of reports.
- Excellent personal skills with the competence to build and maintain positive working relationships.
- Excellent problem-solving skills.
- A Full Clean UK driving licence
What is on offer to you?:
- £29804.53 per annum
- 42.5 hours per week
- 20 days holiday plus 8 Bank Holidays
- Training and Development
- Pension Scheme
Must be 18 or over with a Full UK driving licence to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 18/10/2024
Salary / Rate: £29804.53 per annum
Posted: 2024-10-18 12:43:04
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Valet/Driver - Customer Service Assistant - London City Airport - 33 Hours per Week - £13.15 Per Hour
Do you like to work in the fresh air?
And would you like the chance to drive lots of different cars ?
Do you want to work in a friendly, supportive team at an airport within the heart of London?
Are you able to work shifts from 04.00 - 13.00 or from 13.00 - 22.00 ?
If YES, to all the above please do not hesitate to apply.
An exciting opportunity has arisen as a Customer Service Assistant - Valet/Driver working at London City Airport.
You will ensure the efficient operation of all car parks, valet operation and the priority set down area.
While delivering customer service to the highest possible standard for optimal customer satisfaction.
APCOA are looking for Meet and Greet Drivers at London City Airport. Working for the prestigious Valet / Meet and Greet parking brand at London City Airport.
You will need to be friendly and helpful.
Capable in meeting customers at a drop off point and moving their vehicle to a safe parking area.
Flexibility is required as shifts are given on a 7 day rota basis.
Work will be 4 days a Week.
8.5 hour shifts.
Full training will be provided.
Duties will include but are not limited to:
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- To learn and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What we're looking for;
- Evidence of strong communication and interaction with the public
- Full UK Drivers License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification desirable
- Advance Driving Licence or Professional Driving Qualification desirable
What we can offer you;
- £13.15 per hour
- Pension
- Healthcare
- Training and development
- Overtime
Must be 18 or over to apply
If this sounds like a prospect for you then apply now with your CV
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Newham,England
Start: 18/10/2024
Salary / Rate: £13.15 Per Hour
Posted: 2024-10-18 10:09:04
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Civil Enforcement Officer - Redbridge- Full-time; 40 hours a week - £27,352 per annum + mobile allowance
Do you enjoy working outside?
Do you have customer service experience?
Bases in IG2 and E18 postcodes
if the answer is "YES" then keep reading!
We have new openings for someone who:
- Wants to have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Has interest in joining a reliable business and team, playing a key role in your local community.
As a Mobile Enforcement Officer, you will patrol the area on a moped, enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving and ensuring public safety.
Driving licence or CBT License is preferred, can be trained on CBT if required.
So, are you our next hire?
- You will have excellent customer care skills.
Being able to speak to people in a friendly but effective way is a very important part of the role!
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We are always thinking of creative ways to give more to our employees.
What are some of the current benefits on offer to you?
- £27,352 annual salary + mobile allowance
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
40 hours per week | Working 5 days of 7 as per rota
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
'' ....Read more...
Type: Permanent Location: Redbridge,England
Start: 17/10/2024
Salary / Rate: £27,352 per annum
Posted: 2024-10-17 13:21:03
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Civil Enforcement Officer Bexley - Full-Time; 42.5 hours per week - £25,282 per annum FTE
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
A CBT or a full UK licence would be beneficial
We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer.
So, what can you expect as a Parking Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.
Here is a sample of some of the current benefits on offer:
- Flexible hours with both full-time and part-time roles avaiable
- £11.44 per hour
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
- Mobile allowance of £900 per annum for Moped riders and car drivers
Full-Time and Part-Time Positions Available
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 14/10/2024
Salary / Rate: £25,282 per annum
Posted: 2024-10-14 14:55:04
