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Languages spoken: German and EnglishStart: ASAPJob SummaryI am seeking a dynamic and experienced General Manager to lead my client's high-end restaurant, ensuring exceptional service, operational excellence, and financial success.The ideal candidate will have a strong background in luxury dining, a passion for hospitality, and the ability to inspire a team to deliver an outstanding guest experience.Key Responsibilities:Operational Management
Oversee daily restaurant operations, ensuring seamless service and efficiency.Implement and maintain high standards of food quality, presentation, and service.Ensure compliance with health, safety, and licensing regulations.Manage reservations, guest relations, and VIP experiences to uphold a premium dining atmosphere.
Financial & Business Performance
Develop and manage budgets, ensuring profitability and cost control.Analyse financial reports, sales trends, and key performance indicators (KPIs) to drive revenue growth.Oversee inventory management, supplier negotiations, and cost control measures.
Team Leadership & Development
Recruit, train, and mentor a high-performing front-of-house and back-of-house team.Foster a culture of excellence, teamwork, and continuous improvement.Conduct staff performance evaluations, implement training programmes, and encourage career development.
Guest Experience & Brand Development
Ensure an exceptional guest experience, handling VIPs and customer feedback professionally.Work closely with the Head Chef to develop seasonal menus and wine pairings.Maintain the restaurant’s reputation through strategic marketing, social media presence, and PR initiatives.
Supplier & Stakeholder Relations
Build strong relationships with suppliers, ensuring premium ingredients and beverages.Collaborate with external partners for events, promotions, and brand collaborations.Liaise with the ownership team to align business goals and strategies.
Requirements
Proven experience as a General Manager in a high-end restaurant.Exceptional leadership skills with the ability to motivate and develop a team.Strong financial acumen, including budgeting, P&L management, and cost control.Knowledge of premium food and beverage trends, including wine and spirits.Excellent customer service and interpersonal skills, with experience handling VIP clientele.Ability to work under pressure, multitask, and solve problems efficiently.Strong organizational skills and attention to detail.Flexibility to work evenings, weekends, and holidays as required.
Benefits
Competitive salary + performance-based bonusesStaff meals & discountsCareer development opportunitiesA dynamic and prestigious work environment ....Read more...
Type: Permanent Location: Munich, Bayern, Germany
Start: ASAP
Duration: /
Salary / Rate: Negotiable
Posted: 2025-03-21 08:57:52
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Area Operations Manager - £36,000 Plus car allowance, National - Full-time - permanent
Do you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? Do you have multi-site experience?
If you answered yes, then keep reading!
An exciting opportunity has arisen for an Operations Manager to support the security functions & car park operations across our Healthcare sites. If you have demonstrable experience in multi-site, client facing operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOAs operations across our Healthcare sector .
What you'll do:
- Supporting the Head of Healthcare service, you will be involved in the operational support of various contracts.
- Oversee all elements of individual teams development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- You will address any areas of underperformance and put in place corrective action plans to address these at site or individual level.
- Responsibility for ensuring compliance with H&S regulations at all sites will lie with you.
You will need to put in place corrective action plans to address any local issues.
- Liaison with & overseeing contractors, site works & maintenance issues.
- Manage all fleet vehicles assigned to various site within the area
- Creating monthly reports and ad-hoc reports as & when required
- Manage clients expectations and you will need to attend regular client meetings
- Carry out car park inspections and security Audits on an ad-hoc basis and create to do lists for local management.
- Act as the focal Point for the Security industry Authority
What you'll bring:
- Demonstrable experience in Operations Management within a multi-site environment
- Experience of P&L accounting, producing & managing budgets
- Excellent leadership skills
- Confident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholders
- Able to prioritise workloads in a fast-changing work environment
- Competence to work under pressure, with a positive and resilient nature
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint)
- Have a hands-on can-do approach
- Full UK driving licence essential
- Experience within the security industry would be advantageous, but is not essential
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 20/03/2025
Salary / Rate: £36,000 Per Annum
Posted: 2025-03-20 13:59:03
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Contract Manager Events
Midlands - Coventry
£40,000 Per Annum
Are you an experienced Events Contract Manager?
Do you have experience managing Commercial Contracts?
Are you good at building and maintaining Client Relations?
An exciting opportunity has arisen in APCOA for a commercially minded Events Contract Manager.
You will lead, support and motivate operational teams across of a number of sites managed by APCOA, developing them to manage resources to deliver an effective and efficient business operation.
We are looking for someone that will engage in stakeholder and operations management.
You will be commercially astute, with the ability to provide dynamic and inspirational leadership in a demanding environment.
Key Responsibilities:
- You will establish and maintain strong client relationships through regular close account management including face to face meetings and telephone and email contact.
- You will lead and motivate the team and develop them to deliver an effective and efficient operation.
- Liaising with the client to ensure commercial performance of the car park is being met and seek out new opportunities to increase any commercial performance.
- You will work with and communicate with offsite car park suppliers for major event days to ensure the increased demand for customer parking is being met.
- Generate any reports as requested to the client by interrogating the reporting manager tool available to APCOA alongside any additional information the client requests.
- You will liaise with key stakeholders internally and external to deliver major events for the Client and be the key contact for any third-party parking supplier or contractor.
What Were Looking For:
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- Experience in operational, contract, and commercial Events management
- Proven track record of managing budgets, and teams in a fast-paced environment.
- Strong problem-solving skills and the ability to manage complex relationships with clients, suppliers, and internal teams.
- Holder of a Temporary Traffic Management (LANTRA Awards - NHSS 12DM7) Qualification
What We Offer: In recognition of your skills and dedication, we provide a competitive salary.
Youll also enjoy comprehensive healthcare, a robust pension plan, and a generous holiday allowance to support a healthy work-life balance.
At APCOA, were committed to your professional development, offering ongoing training and supporting opportunities for career advancement.
If you have a passion for excellence, a knack for managing contracts, and a drive to elevate customer experiences, this is your ticket to an exciting career opportunity and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Coventry,England
Start: 19/03/2025
Salary / Rate: £40,000 Per Annum
Posted: 2025-03-19 10:37:16
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Hire Desk ControllerLocation: Normanton, West YorkshireSalary: £25,000 - £28,000 (dependent on experience) + OvertimeJob Type: Full-time, Permanent40 hr working week: Sunday – Thursday:Hours of work on a rota basis:
7:00 AM – 4:00 PM8:00 AM – 5:00 PM9:00 AM – 6:00 PM10:00 AM – 7:00 PM
Our client, a leading company in the power solutions industry, is looking for a Hire Desk Controller to join their team.
This is an excellent opportunity for an organized and customer-focused professional to contribute to a fast-paced and dynamic environment.Responsibilities:
Manage hire orders efficiently from start to finishProvide excellent customer service to both clients and internal teamsAccurately process orders and maintain records within the company systemLiaise with transport and operations teams to coordinate equipment movementsEnsure invoices are processed accurately and on timeWork towards team targets and KPIs
Requirements:
Previous experience in administration or customer serviceStrong organizational and communication skillsProficiency in IT systems, particularly ExcelAbility to work under pressure and meet deadlinesA proactive and team-oriented approach
Benefits:
Full training provided, with opportunities for career developmentSupportive and collaborative work environmentOpportunity to join a successful and growing companyCompany pension schemeHoliday loyalty schemeCompany discount at Normanton Cafe
If you are a detail-oriented professional with excellent customer service skills, apply now to be considered for this opportunity.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Normanton, West Yorkshire, England
Start: ASAP
Salary / Rate: £25k - 28k per year
Posted: 2025-03-18 16:33:57
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Are you a friendly and professional communicator with great customer service skills? We’re looking for a Customer Advisor to support a community-focused environment. In the Customer Service / Receptionist role, you will:
Responding to customer enquiries and providing clear advice and support ensuring excellent customer service Contacting customers to update system records and conducting welfare checks Performing general administrative tasks to maintain accurate and up-to-date informationProviding reception duties including taking calls, messages and signposting
To be successful, you will need:
Excellent telephone manner and strong communication skills Customer service and reception experience Strong IT and administrative skills with attention to detail Ability to manage calls efficiently while maintaining a professional and friendly approach
This is a temporary position for 1 month initially, working full time hours 35 Per week, 9am to 5pm Monday to Friday. You'll be on an hourly rate of £13.12 and office based in Llandudno Junction. If you're available immediately and ready to make a difference, apply today! ....Read more...
Type: Contract Location: LL31 9NB, Llandudno, Conwy, Wales
Start: 18 March 2025
Salary / Rate: £13.12 - 13.12 per hour + benefits
Posted: 2025-03-18 13:03:19
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Be a Fruit and Veg Ledge! Immediate start available! At The Fruit and Veg Man, they don't just deliver produce; they deliver health, happiness, and a sense of community.
Every delivery, market stall, and sales call is a chance to brighten someone's day.
Fresh, top-quality produce and stellar service are at the heart of what they do, and they're looking for someone just as passionate to join the team covering the Northamptonshire and Bedford areas.The Role in a Nutshell (or Banana Peel!)The Fruit and Veg Man is on the lookout for a Customer Service Delivery Driver who's ready to wear multiple hats - from delivering fruit and veg, to making sales calls, to help run a bustling market stall.
This isn't just a job; it's an opportunity to bring smiles to faces and fresh produce to tables.Important Note: Early StartsThis role involves early morning starts to ensure customers get their fresh produce right on time.
Most days, you'll finish by mid-afternoon, giving you the rest of the day to enjoy.
If you're an early riser who loves starting the day with purpose, this is the role for you!Your Weekly Routine
Monday- Friday: Delivery Days
Hit the road to deliver fresh fruit and veg with care and a friendly smile, ensuring orders are on time and in perfect condition.
Some days are busier than others.
Tuesday - Wednesday: Sales Superstar
Switch gears to sales mode after deliveries to making calls and visiting local businesses to expand the customer base.
Friday: Market Magic
Set up one of the company's market stalls, showcasing vibrant produce and connecting with customers directly.Every day brings new opportunities to connect, grow, and make a difference.Your Day-to-Day Duties
Deliver fresh produce to customers promptly and professionally.Handle customer queries or issues with warmth and efficiency.Set up and manage a market stall on Fridays, creating an inviting and fun atmosphere.Make sales calls and visit potential clients, promoting services.Maintain your delivery van in pristine, road-ready condition.Accurately track deliveries, sales, and customer leads.
What You Bring to the Table
Driving Skills: Valid UK license (held for 3+ years, with no more than 3 points).Sales Charm: A natural ability to connect with people and grow sales.Reliability: You're punctual and deliver on your promises.Customer Focus: Friendly, approachable, and ready to make someone's day better.Fitness: Able to lift and carry crates of fresh produce (no gym membership needed!).Adaptability: Whether it's a delivery, a sales pitch, or running a market stall, you handle it all with enthusiasm.Parking: You will have access to a company van so you must have space to park it on own driveway/road.
Why Join Us?
Monday-to-Friday schedule - enjoy your weekends!A mix of tasks to keep your workweek exciting.Amazing discounts on fresh produce - a perk for your health!A supportive team culture that values your contributions.Training and development to help you excel in your role.
Job Details:
(Customer Service Delivery Driver)Location: Wherever fresh fruit and veg bring smiles! Across Northamptonshire, Bedford, Peterborough and Leicester.Department: Deliveries and Community ConnectionsSalary: Competitive - as fresh as our produce! (£12.50/hour + bonuses)Hours: Monday to Friday, guaranteed 25 hours/weekEmployment Type: Flexible - Permanent, Temporary, or ContractStart Date: ASAP - we can't wait to have you on board!
Ready to Deliver the Goods?Apply now and start ASAP - The Fruit and Veg Man can't wait to welcome you to the team.
At The Fruit and Veg Man, they're delivering more than produce - we're delivering smiles! ....Read more...
Type: Permanent Location: Kettering, Northamptonshire, England
Start: ASAP
Duration: Permanent
Salary / Rate: £12.50 - 12.50 per hour + Bonuses
Posted: 2025-03-18 12:04:57
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Full-Time; PermanentWage & Paygrade: $24.45 (PG 3) plus benefits enrollment.Date Posted: January 24, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance.
The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.
With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for a hard-working and motivated individual to join our the PNE TicketLeader team under the direction of the Manager, Call Centre.
Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues.
The Box Office Supervisor will help oversee the operations of the Box Office, the Call Centre, as well as its respective agents.
If you have a passion for the events industry and enjoy providing excellent guest experiences, then this is a perfect opportunity for you!Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Box Office Supervisor your primary accountabilities will be to:
Supervisor on duty for various events located at the PNE and the Greater Vancouver Area, ensuring that all Box Office operations run smoothly and according to standard.Responsible for supervising and supporting an average of 2-3 call center agents daily and at events, troubleshooting any ticketing issues that arise.Resolve any patron issues that escalate in a professional and polite manner.Ensuring secure cash deposits at end of shift.Monitor ticket booth crowds and take appropriate action as required.Responsible for allocation of floats, skims, and ticket stock during events.Ensure that all Ticket Office staff are working in a clean and safe environment.Perform other related duties as assigned.
What else?
Must have successful completion of Grade 12.Must have 1-2 years previous supervisory experience.Previous experience handling cash, credit & debit cards, balancing documents, and performing various accounting duties.Previous experience working with event ticketing software is considered an asset.Background with guest service/ customer relations is required.Box Office experience is considered a definite asset.Must be proficient with utilizing MS Word, Excel, and Outlook.Must be capable of reading, writing and speaking English for the purposes of written or oral instructions, timesheets and documentation of work.Must be physically capable of walking and standing for extended periods of time.Ability to work under pressure in a fast-paced environment while maintaining a friendly attitude.Must be available to work varying shifts, evening and weekends required.Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Permanent Location: 2901 Hastings St. E | Hastings Park | Vancouver, BC V5K 5J1, Vancouver, British
Salary / Rate: $25.31/hr (PG 3) + benefits enrollment
Posted: 2025-03-17 19:41:47
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CUSTOMER SERVICE ASSISTANT THURSDAY - MONDAY SALISBURY Up to £30,000 + TRAINING & DEVELOPMENT
THE OPPORTUNITY:
We're exclusively recruiting on behalf of leading and highly successful business who is looking to expand their operation due to the continued success of the company.
After a record breaking year in 2024, including the opening of several new sites, thy are looking to expand their Customer Service & Experience team.
If you are working in a similar Customer Service or Customer Experience role, and you're looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!THE ROLE:
Handling incoming calls, emails and online enquiries promptly and efficiently
Processing bookings using an online booking system
Handling customer concerns, enquiries and complaints
Managing booking rescheduling and modifications
Processing refunds where applicable
Ensuring customer records are kept up to date
Providing customers with relevant information about their bookings both in advance and on the day
Providing administrative support to the Operations team
THE PERSON:
Experience in a Customer Service or Customer Experience role is essential
Excellent communication skills and ability to liaise with customers, colleagues and suppliers / third parties
Strong problem solving abilities
Able to work well in a fast-paced and sometimes pressurised environment
Intermediate user of Microsoft Office packages
Strong attention to detail
Excellent organisational skills
Confident to work efficiently as part of a team
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Salisbury, England
Start: ASAP
Salary / Rate: £25000.00 - £30000.00 per annum + Excellent Progression + Development
Posted: 2025-03-17 16:20:02
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Be a Fruit and Veg Ledge! Immediate start available!At The Fruit and Veg Man, they don't just deliver produce; they deliver health, happiness, and a sense of community.
Every delivery, market stall, and sales call is a chance to brighten someone's day.
Fresh, top-quality produce and stellar service are at the heart of what they do, and they're looking for someone just as passionate to join the team.The Role in a Nutshell (or Banana Peel!)The Fruit and Veg Man is on the lookout for a Customer Service Delivery Driver who's ready to wear multiple hats - from delivering fruit and veg, to making sales calls, to help run a bustling market stall.
This isn't just a job; it's an opportunity to bring smiles to faces and fresh produce to tables.Important Note: Early StartsThis role involves early morning starts to ensure customers get their fresh produce right on time.
Most days, you'll finish by mid-afternoon, giving you the rest of the day to enjoy.
If you're an early riser who loves starting the day with purpose, this is the role for you!Your Weekly Routine
Monday- Friday: Delivery Days
Hit the road to deliver fresh fruit and veg with care and a friendly smile, ensuring orders are on time and in perfect condition.
Some days are busier than others.
Tuesday - Wednesday: Sales Superstar
Switch gears to sales mode after deliveries to making calls and visiting local businesses to expand the customer base.
Friday: Market Magic
Set up one of the company's market stalls, showcasing vibrant produce and connecting with customers directly.Every day brings new opportunities to connect, grow, and make a difference.Your Day-to-Day Duties
Deliver fresh produce to customers promptly and professionally.Handle customer queries or issues with warmth and efficiency.Set up and manage a market stall on Fridays, creating an inviting and fun atmosphere.Make sales calls and visit potential clients, promoting services.Maintain your delivery van in pristine, road-ready condition.Accurately track deliveries, sales, and customer leads.
What You Bring to the Table
Driving Skills: Valid UK license (held for 3+ years, with no more than 3 points).Sales Charm: A natural ability to connect with people and grow sales.Reliability: You're punctual and deliver on your promises.Customer Focus: Friendly, approachable, and ready to make someone's day better.Fitness: Able to lift and carry crates of fresh produce (no gym membership needed!).Adaptability: Whether it's a delivery, a sales pitch, or running a market stall, you handle it all with enthusiasm.Parking: You will have access to a company van so you must have space to park it on own driveway/road.
Why Join Us?
Monday-to-Friday schedule - enjoy your weekends!A mix of tasks to keep your workweek exciting.Amazing discounts on fresh produce - a perk for your health!A supportive team culture that values your contributions.Training and development to help you excel in your role.
Job Details:
(Customer Service Delivery Driver)Location: Wherever fresh fruit and veg bring smiles! Across Northamptonshire, Bedford, Peterborough and Leicester.Department: Deliveries and Community ConnectionsSalary: Competitive - as fresh as our produce! (£12.50/hour + bonuses)Hours: Monday to Friday, guaranteed 25 hours/weekEmployment Type: Flexible - Permanent, Temporary, or ContractStart Date: ASAP - we can't wait to have you on board!
Ready to Deliver the Goods?Apply now and start ASAP - The Fruit and Veg Man can't wait to welcome you to the team.
At The Fruit and Veg Man, they're delivering more than produce - we're delivering smiles! ....Read more...
Type: Permanent Location: Northampton, Northamptonshire, England
Start: ASAP
Duration: Permanent
Salary / Rate: £12.50 - 12.50 per hour + Bonuses
Posted: 2025-03-14 10:29:33
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PART TIME CLIENT COORDINATOR REMOTE - LONDON BASED UP TO £22,500 (£45,000 PRO RATA) + FLEXIBLE HOURS + EXCELLENT BENEFITS + CULTURE
THE OPPORTUNITY: Get Recruited are working with a highly successful business in the Education sector who due to continued growth and success, have an exciting opportunity for a Part Time Client Coordinator to join their team. As a Client Coordinator you will be communicating with existing and potential clients to assist them qith queries, handle any issues and ensure they are receiving the best service and value.
You will also have the opportunity to get involved with Marketing & Business Support based tasks and projects and progress with the business as they continue to grow.
THE CLIENT COORDINATOR ROLE:
Tracking and managing enquiries from clients using HubSpot
Responding to enquiries from clients over phone and email
Gaining feedback from clients following demos and answering additional questions
Building and maintaining relationships with existing clients
Working closely with clients to identify and solve issues and offer tailored support
Coordinating and attending conferences, webinars and other events
Managing campaigns using HubSpot
Working closely with colleagues to maintain good quality data in the CRM
Supporting in creating content and campaigns for marketing including social media
Providing administrative support to senior stakeholders
THE PERSON:
We're looking for a candidate from a Customer Service Administrator, Customer Service Assistant, Client Coordinator, Client Coordination Executive, Client Executive, Sales Executive, Account Manager, Operations Assistant, Administration or similar role.
An excellent communicator with the confidence to handle a variety of tasks within a busy and growing small-business
A proactive individual with a supportive nature to ensure clients receive a smooth-running service
Detail orientated and a keen eye for detail
Must be computer literate with MS Word, Excel and Outlook
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Perm
Salary / Rate: £35000.00 - £45000.00 per annum
Posted: 2025-03-13 16:53:19
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The Role
Civil Enforcement Officer - Zero hours contract - London based - £13.15 per hour plus travel expenses
*
Are you looking for a role that offers you full flexibility?
Do you have a full UK driving license or CBT?
Are you looking for a role where you can spend your time outdoors, making London a better place to live and work?
If you answered yes to these questions, then we may have just what you are looking for!
APCOA are looking for Civil Enforcement Officers to work across our London contracts on a flexible basis.
You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability.
Please note this is a zero hours contract, we will endeavour to ensure you have as many hours as we can on a weekly basis, but a minimum number of hours is not guaranteed.
Civil Enforcement Officers are at the heart of our business.
You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety.
This will include:
- Patrolling public streets and council car parks to issue Penalty Charge Notices.
- Guiding the public on rules and advise about parking provisions.
- Reporting any defects to street furniture, such as signs and road markings.
* Please note, this role will be required to travel across the entirety of London as dictated by the business needs.
Travel expenses will be paid for travel outside of the successful applicants if they commute outside of their home borough.
This would be perfect for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Wants flexible days and hours to suit.
- Wants to join a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Likes to be part of a large diverse team but can work by yourself without too much direction.
- Is resilient, reliable, and conscientious.
Does this sound like you? If so, what will you bring?
- You will have excellent customer care skills and be able to converse in a friendly and effective manner.
- Must be available initially for a full week of training.
- Full Driving license desirable
At APCOA, we are always trying to think of new ways to reward hardworking staff.
Some of the benefits on offer to you are:
- £13.15 per hour basic salary
- Flexible hours
- Accrued annual leave dependant on number of hours worked.
We also provide, uniform, employee awards, a discount scheme, and a pension scheme.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: London,England
Start: 13/03/2025
Salary / Rate: £13.15 per hour
Posted: 2025-03-13 13:28:03
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The Rochester Bridge Trust is looking for a team of temporary Visitor Assistants who will welcome visitors to the ancient Bridge Chapel and Chamber.Venue: Bridge Chapel and Chamber, Rochester, ME1 1QEDo you have experience delivering customer service and have an interest in local history? Do you recognise the importance of historical buildings and collection preservation standards? If so, then this role might be the one you've been looking for!The Role:
Promote the exhibition and buildings to in-person visitors.Assist and help with any enquiries from visitors.Supervise and invigilate the buildings in which the exhibition is displayed to ensure no damage to the fabric of the buildings or the artefacts which are permanently displayed there.Promptly report any areas of concern to the supervisor.Support with the promotion of the Bridge Chapel and Chamber by sharing promotional materials with local businesses and passersby.Maintain good standards of presentation in accordance with the Trust's requirements.Be helpful and approachable whilst also being observant.Help to keep the exhibition space Health and Safely compliant.
Qualifications and experience:
Good level of education is desirable.Some experience of delivering a customer service required.Good verbal communication skills are essential.Good observation & invigilation skills required.Able to show an appreciation of building and artefact preservation standards is essential.An interest in history or archaeology is desirable but not essential.
Hours:
Open every Saturday, 7 June to 30 August inclusive, between 10.45am and 4.15pm (5 hrs 30 mins).Open for Heritage Open Days - Saturdays and Sundays - 13, 14, 20 and 21 September, between 10.45am and 4.15pm (5 hours 30 mins).
What we will provide:
£12.60 per hour (plus statutory holiday pay).Uniform polo shirt.Work as part of a team to support each other during each shift.Role specific training, safeguarding and health & safety training.
What we need from you:
A letter of application outlining your suitability for the role, specifying your availability for sessions outlined.
Please apply by Friday 25 April 2025.Willingness to attend an interview and undertake appropriate training in May. ....Read more...
Type: Contract Location: Rochester, Kent, England
Start: ASAP
Duration: Permanent
Salary / Rate: £12.60 - 12.60 per hour
Posted: 2025-03-13 11:33:12
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The Rochester Bridge Trust is looking for a team of enthusiastic and energetic people to help celebrate Civil Engineering with children and adults, as part of their exciting event in the Cathedral Nave this summer.Venue: Rochester Cathedral, Rochester, ME1 1SXFor the month of August, we are seeking education assistants (if under 18, Year 12+) to engage visitors and support educational goals by facilitating self-guided activities focused on bridges and civil engineering.
Full training will be provided, but an interest in STEM is highly desirable.The Role:
Report to the Trust’s Education Manager, or representative of the Rochester Bridge Trust, at the education area in the Nave of Rochester Cathedral.Ensure equipment is set up and ready for visitors between the scheduled hours.Attend to and support the self-guided activities in the Cathedral, welcoming visitors warmly.Encourage visitors to complete the learning ‘passport’ to demonstrate they have taken part.Make visitors aware of the aims of the Rochester Bridge Trust and share education resources and literature as appropriate.Answer any questions and encourage learning about civil engineering.Willingness to dress as the Langdon the Lion mascot.Ensure equipment is packed away at the end of the sessions, so it is available for the next session.
Hours:
Each hosting shift will be Monday to Saturday between 9.45am and 4pm with 30 mins unpaid lunch break (5 hrs 45 mins) and Sunday between 11.45am and 4pm (4 hours 15 mins).
Activities in the Nave will be available 7 days a week, but you will not be required to work every day.The event launch will take place on Thursday, 31 July, and some team members will be required to work from 5.30pm to 8pm that evening.
What they will provide:
£12.60 per hour (plus statutory holiday pay).Uniform polo shirt.Support from another learning host for each shift.Training on the activities being run, safeguarding and health & safety training.
What they need from you:
A letter of application outlining your suitability for the role, specifying your availability for sessions Monday to Sunday between 31 Thursday July and Sunday 31 August.
Please apply by Friday 25 April 2025.Willingness to attend an interview in May (a Saturday option will be available).Willingness to undertake appropriate training in June to support the event.
Progressing your application:
In terms of safer recruitment for an event with children, if we intend to progress your application, we will contact you and ask that you:
supply contact details (name, email and phone number) for two referees, these can include a recent employer or school and a personal reference.
We will ask them to confirm they believe you would work in this role safely with children, using a simple form.complete a self-declaration form, confirming that you know you are safe to work with children.let us see any recent DBS certificate if you have one, or to undergo the application process to acquire one prior to working in Rochester Cathedral.
The application process will be covered in your training. ....Read more...
Type: Contract Location: Rochester, Kent, England
Start: ASAP
Duration: Permanent
Salary / Rate: £12.60 - 12.60 per hour
Posted: 2025-03-13 11:29:39
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The Role
Customer Service Advisor - Wigan
£23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 20:00)
Are you a natural problem solver with a passion for delivering exceptional customer experiences?
If so, wed love to hear from you!
Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference.
Youll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
Why Join Us?
- A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
- Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
- Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.
What You'll Be Doing:
- Providing outstanding service to customers over the phone, email, and live webchat.
- Offering tailored solutions to create seamless customer experiences.
- Staying informed about our services to offer natural, confident advice.
- Assisting with customer issues and keeping communication smooth and effective.
What You'll Bring:
- Excellent communication and teamwork skills.
- The ability to stay calm and work efficiently under pressure.
- Strong time management, reliability, and a positive "can-do" attitude.
- A safety-first mindset and passion for problem-solving.
What We Offer:
- Competitive Salary: £23,795.20 per annum
- Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends)
- Comprehensive Training & Career Development
- Monthly Free Lunch & Employee Discounts
- Company Pension Scheme
Ready to Join a Company That Invests in You?
Were focused on creating a supportive and inclusive workplace where everyone can thrive and excel.
If youre driven by a passion for customer service and want to work for a company that truly values its people APPLY NOW!
We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life. ....Read more...
Type: Permanent Location: Wigan,England
Start: 11/03/2025
Salary / Rate: £23795.20 per annum
Posted: 2025-03-11 15:53:03
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Italian Speaking Content Moderator | Move to PortugalHow about working without feeling like you're working… How? Quite simply by doing what you usually do in your free time.
Join our moderating team in Porto, Portugal and represent one of the most famous social networks around the world.
The platform which has more than 2 billion users and constitutes an original way to communicate with your peers.
It allows you to view, make and share short videos of yourself or your friends online and to share moments of life.
The platform also helps propel users to the rank of personalities and sparks viral trends.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Meal allowance , Full-time contract (40 hours per week - 24/7 shifts - 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , Native/C2 Italian level (spoken and written) , The training will be given in English; you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Porto, Greater Porto
Start: 26/03/2025
Salary / Rate: Up to €1150 per month
Posted: 2025-03-11 09:30:37
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Italian Speaking Content Moderator | Move to PortugalHow about working without feeling like you're working… How? Quite simply by doing what you usually do in your free time.
Join our moderating team in Porto, Portugal and represent one of the most famous social networks around the world.
The platform which has more than 2 billion users and constitutes an original way to communicate with your peers.
It allows you to view, make and share short videos of yourself or your friends online and to share moments of life.
The platform also helps propel users to the rank of personalities and sparks viral trends.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Meal allowance , Full-time contract (40 hours per week - 24/7 shifts - 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , Native/C2 Italian level (spoken and written) , The training will be given in English; you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Rome, Italy
Start: 26/03/2025
Salary / Rate: Up to €1150 per month
Posted: 2025-03-11 09:27:21
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German Speaking Content Moderator | Move to PortugalHow about working without feeling like you're working… How? Quite simply by doing what you usually do in your free time.
Join our moderating team in Porto, Portugal and represent one of the most famous social networks around the world.
The platform which has more than 2 billion users and constitutes an original way to communicate with your peers.
It allows you to view, make and share short videos of yourself or your friends online and to share moments of life.
The platform also helps propel users to the rank of personalities and sparks viral trends.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Meal allowance , Full-time contract (40 hours per week - 24/7 shifts - 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , C2 German level (spoken and written) , The training will be given in English; you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Bern, Switzerland
Start: 26/03/2025
Salary / Rate: Up to €1400 per month
Posted: 2025-03-11 09:18:44
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German Speaking Content Moderator | Move to PortugalHow about working without feeling like you're working… How? Quite simply by doing what you usually do in your free time.
Join our moderating team in Porto, Portugal and represent one of the most famous social networks around the world.
The platform which has more than 2 billion users and constitutes an original way to communicate with your peers.
It allows you to view, make and share short videos of yourself or your friends online and to share moments of life.
The platform also helps propel users to the rank of personalities and sparks viral trends.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Meal allowance , Full-time contract (40 hours per week - 24/7 shifts - 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , C2 German level (spoken and written) , The training will be given in English; you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Vienna, Austria
Start: 26/03/2025
Salary / Rate: Up to €1400 per month
Posted: 2025-03-11 09:14:21
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German Speaking Content Moderator | Move to PortugalHow about working without feeling like you're working… How? Quite simply by doing what you usually do in your free time.
Join our moderating team in Porto, Portugal and represent one of the most famous social networks around the world.
The platform which has more than 2 billion users and constitutes an original way to communicate with your peers.
It allows you to view, make and share short videos of yourself or your friends online and to share moments of life.
The platform also helps propel users to the rank of personalities and sparks viral trends.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Meal allowance , Full-time contract (40 hours per week - 24/7 shifts - 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be asked to make sure that the contents uploaded into the platform follow the company policies.Am I eligible?, European passport or identity card , C2 German level (spoken and written) , The training will be given in English; you must have a minimum B2 level in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Berlin, Germany
Start: 26/03/2025
Salary / Rate: Up to €1400 per month
Posted: 2025-03-11 09:11:11
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Sales Operations ExecutiveSalary: £24,000 + bonusLocation: Hybrid working, split between office (Wilmslow) and home workingHours of Work: 8:30 am - 5 pm
The CompanyWe are Citation.
We are one of the top 30 companies in the UK to work for, we have an industry-leading client retention rate and thousands of very happy customers.
We've been proudly delivering HR and Health and Safety services to SMEs across the UK for over 20 years - working with over 50,000 clients who love us, need us and want to buy more from us.
We have more than doubled in size over the last few years and we've just entered our 3rd wave of private equity ownership so our ambitious growth plans will not stop anytime soon….
It's a great place to work because of the people we employ.
Fun, professional and supportive - we want likeminded individuals who love to love their job and want the company to succeed.
The RoleDue to our continued growth, an opportunity has arisen for a Sales Operations Executive to join our Contact Centre Operations team.
As a business we are all about quality not quantity, so we are looking for individuals who embody the same ethos!
What will I be doing day to day?, Listening to recorded calls to monitor and review the ‘quality' of appointments booked by the Contact Centre, ensuring the appointments meet the business criteria and standards., Sharing calls for training and collaboration, Administration of inbound lead allocation , Answering inbound calls, Managing cancellation of appointments
About YouYou are a team player with excellent communication skills.
You can pick things up quickly, so understanding our sales process won't be a problem for you.
We are a fast-paced company, so you'll be comfortable working at speed and able to adapt quickly.
Working for Citation you will receive 25 days holiday, healthcare cash plan, your birthday off work, the opportunity to purchase extra leave, pension contributions and more.
It's a great place to work because of the people we employ.
Fun, professional and supportive, we want likeminded individuals who love to love their job, so if our culture sounds like a good fit for you and you want to be part of our success story then apply now!
Hit 'Apply' now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum + + bonus
Posted: 2025-03-07 12:35:33
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The Role
Parking Enforcement Officer - Lincoln - Full-Time - 45 hours per week
* - £27,144 per annum
Do you enjoy working outside?
Would you like to have a positive impact on your local area?
Do you have a full UK driving licence?
If you answered yes, then this may be the opening for you as we are looking for Parking Enforcement Officers in Lincoln to assist traffic control and enforce parking regulations.
Parking Enforcement Officers are an important part of the local community.
You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- Check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
What will you bring? :
- Excellent customer service skills.
- You will have good spoken and written English and maths skills.
- Strong communication skills.
- Proficient in Microsoft Word and Excel.
- You will have experience or the desire to work outdoors
*Shifts are 45 hours per week over 5 shifts PLUS one un-paid hour for lunch.
1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance
*
What we'll offer you:
- £27,144 per annum
- 45 hours per week
- 28 days of annual leave (20 + 8 BHs)
- Company Pension Scheme
- Employee of the Month Scheme
- Free Uniform
- Training and Development
So, could you be our next Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lincoln,England
Start: 06/03/2025
Salary / Rate: £27,144 per annum,
Posted: 2025-03-06 18:18:03
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Customer Retention AdvisorLocation: NorwichWorking Hours: 9-5 PM
Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging but…we've also just been named one of the Sunday Times Best companies to work for.
Again.
Operating in the UK since 1993, Citation ISO Certification (formerly QMS International Ltd) provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised ISO Management Systems with the aim of ‘making businesses better' since 1993.
Our growth plans are ambitious and we're part of the private equity owned Citation Group.
We're an amazing success story; our customer base has grown significantly year on year over the past few years and we regularly receive service awards, most recently the Feefo top accolade for Exceptional Service for the second year in a row.
Our plans for the next five years are exciting and will see HUGE growth and even more success - that's where you come in!
The role: The primary function of the role is to renew and retain Citation ISO clients, reselling the benefits of our products and services, providing super service, whilst meeting internal targets / KPIs., Client retention: manage the retention of our customer base to ensure that we continue to grow year on year, Provide advice and guidance; liaise with customers who express an interest in cancelling or renewing their certification contract; with the focus being to ‘winback' customers expressing a wish to cancel and ‘renew' customers at the end of their current certification contract.
, Client feedback: proactively provide customer feedback data to management team regarding the service provided, to ensure our customer journey continues to improve and evolve in line with our customer and industry requirements.
About you: As a Customer Retention Advisor, you will play a key role in renewing client contracts and retaining customers.
If you're motivated, resilient and have excellent influencing and negotiation skills and want to earn a heap in bonuses, you could be just who we're looking for.
For this role you will need to have:, Excellent communication skills (written and verbal), Strong negotiation, influencing and improvisational skills, Strong organisation skills with the ability to multi-task / prioritise, and adapt, Proven retention and customer service experience , Great numerical skills and superb attention to detail , Problem solving skills with the ability to think on your feet, The ability to work autonomously and be able to make decisions where necessary to drive performance, Previous B2B experience , Computer literacy: previous experience of working with Salesforce is advantageous, Knowledge of ISO Certification advantageous, but not essential, Resilience, driven to exceed targets
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit 'Apply' now to forward your CV. ....Read more...
Type: Permanent Location: Norwich, England
Start: ASAP
Posted: 2025-03-06 16:56:10
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Civil Enforcement Officer Bexley - Full Time; 42.5 hours per week - £26,520 per annum
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
So, what can you expect as a Civil Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers; this could be a great place for you to start your career.
What benefits are on offer to you?
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
CBT or Driving Licence would be beneficial
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 06/03/2025
Salary / Rate: £26,520 per annum
Posted: 2025-03-06 14:27:04
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We are recruiting for a proactive Customer Relationship Executive to join this professional B2B customer service team on a permanent basis.
If you're passionate about delivering excellent service and thrive in a fast-paced, dynamic environment, we'd love to hear from you.
Key responsibilities for the Customer Relationship Executive
The team is responsible for processing orders from the dealers, key accounts, and direct customers, ensuring stock is delivered on time and in full by the requested delivery date
In this role, you will provide customers with quotes, place and manage orders through to delivery, and keep them informed with stock updates, dispatch details, and delivery schedules.
You will also handle invoice queries, coordinate and manage returns, and ensure a smooth order fulfilment process
You will be assigned specific accounts, working closely with the Sales team to maintain strong customer relationships and provide excellent service.
Additionally, you will take ownership of managing your own workload on a daily basis, ensuring tasks are completed efficiently and effectively.
What We're Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What's In It for You?
As the Customer Relationship Executive, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities.
You'll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM - 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
Type: Permanent Location: Banbury, England
Salary / Rate: £25169 - £26427 per annum + excellent benefits
Posted: 2025-03-04 16:12:44
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Customer Service Taxi Rank Agent - Heathrow Airport - £14.10 per hour - Full-time
Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player?
If you answered yes to these questions, then read on!
Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for Customer Services - Taxi Rank Agents. You will be the face of our business, bringing outstanding customer service within the Airport sector.
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You will get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:
- As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations.
- Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary.
- Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely.
- Be responsible for Badge and Licence checks on the rank, reporting any anomalies.
- Be proactive and security conscious reporting any unattended packages/parcels.
- Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.
- Dealing with passengers with oversize, 2 cab etc luggage requirements.
- Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).
- Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.
What you'll bring: - Flexibility to work in all areas of Heathrow across the business.
- Willingness to work overtime should the need arise.
- Good command of the English language.
- Excellent Customer Service skills.
- Ability to use a two-way radio (Training will be given).
- Must be able to work as part of a team and also lone working.
- Knowledge of Heathrow Airport plus local area would be an advantage.
- Driving licence preferable but not necessary.
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to:
What we'll offer you:
- 42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30/19:30-07.30)
- £14.10 per hour
- Training and development
- Pension
- Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 03/03/2025
Salary / Rate: £14.10 Per Hour
Posted: 2025-03-03 14:14:03
