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We are looking for two temporary Customer Service Administrators for an immediate start to join a company in Banbury for a very busy peak period.
The roles are temporary for up to four weeks with any hourly rate of £13.00 - £14.00 an hour, 37.5 hours a week, Monday to Friday 8.30 am to 4.30 pm.
There is the potential for the roles to go permanent with term time only hours.
Key Responsibilities for the Customer Service Administrator Role:
Taking inbound calls from customers
Offering first class customer service over the phone
Creating quoteson the CRM system
Keeping the database updated
General admin support, data entry
Key Skills Required for the Customer Service Administrator Role:
Excellent telephone manner
High levels of customer service
Excellent administration skills
Organised, used to working to deadlines
Confident communicator
Work well under pressure and able to multitask
Adaptable in a changing environment
Strong IT skills
Able to work on own initiative
What's in it for you?
An hourly rate £13.00 to £14.00 an hour 37.5 hour week
Paid weekly, a week in arrears
Up to four weeks assignment with an immediate start
Potential to go permanent with term time only hours
Working as part of a supportive and collaborative team
8.30 am to 4.30 Mon - Fri with 30 mins for lunch
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/09/2025
Duration: 4 weeks
Salary / Rate: £13.00 - £14.00 per hour + Temporary, immediate start
Posted: 2025-08-29 16:42:35
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Chargé clientèle francophone back office | Déménager au PortugalVous aimez voyager ? Vous avez déjà pris l'avion ? Cette offre d´emploi est faîte pour vous ! Vous représenterez l'une des plus grandes compagnies aériennes au monde à Lisbonne, au Portugal.
Reconnue au niveau international, la firme britannique est réputée pour pratiquer des offres à bas prix.
Vous pouvez vous aussi faire parti de ce projet passionnant en rejoignant l'équipe chaleureuse déjà en place.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 25/09/2025
Salary / Rate: €1000 - €1200 per month
Posted: 2025-08-29 13:33:27
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Chargé clientèle francophone back office | Déménager au PortugalVous aimez voyager ? Vous avez déjà pris l'avion ? Cette offre d´emploi est faîte pour vous ! Vous représenterez l'une des plus grandes compagnies aériennes au monde à Lisbonne, au Portugal.
Reconnue au niveau international, la firme britannique est réputée pour pratiquer des offres à bas prix.
Vous pouvez vous aussi faire parti de ce projet passionnant en rejoignant l'équipe chaleureuse déjà en place.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Brussels, Belgium
Start: 25/09/2025
Salary / Rate: €1000 - €1200 per month
Posted: 2025-08-29 13:31:13
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Chargé clientèle francophone back office | Déménager au PortugalVous aimez voyager ? Vous avez déjà pris l'avion ? Cette offre d´emploi est faîte pour vous ! Vous représenterez l'une des plus grandes compagnies aériennes au monde à Lisbonne, au Portugal.
Reconnue au niveau international, la firme britannique est réputée pour pratiquer des offres à bas prix.
Vous pouvez vous aussi faire parti de ce projet passionnant en rejoignant l'équipe chaleureuse déjà en place.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.
En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Marseille, France
Start: 25/09/2025
Salary / Rate: €1000 - €1200 per month
Posted: 2025-08-29 13:25:37
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Looking for a role that offers shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
What’s on offer:
This is a position available initially up until March 2026Full time working hours on a shift / rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekends.
Occasionally covering shifts between 7pm - 7amOffice based in ConwyA basic hourly rate of £13.30 plus additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today! ....Read more...
Type: Contract Location: LL32 8HA, Conwy, Wales
Start: 26 August 2025
Salary / Rate: Starting from £13.30 p/h + overtime rates
Posted: 2025-08-26 14:48:36
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Customer Service Manager
Location: Bournemouth
Salary: £50,000 per annum DOE
Hours: Monday Friday
FREE onsite parking
Our client is seeking a standout Customer Service Manager someone who brings fresh energy, genuine passion for customer care, and the ability to lead from the front.
This is an exciting opportunity to shape and drive a high-performing team, delivering exceptional service.
The ideal candidate will be a confident, collaborative leader with excellent analytical skills and a hands-on approach to improvement.
Duties:
- Manage day-to-day customer support activities for a global client base, ensuring consistent, high-quality service
- Design and implement medium- to long-term strategies aimed at improving service delivery and operational efficiency
- Enhance the customer journey from placement to fulfilment, ensuring a smooth and satisfactory experience
- Identify and adopt new technologies or digital tools that can streamline service operations and improve response times
- Analyse service workflows, data trends, and performance metrics to inform decisions and optimize customer interactions
- Guide and support new hires through onboarding processes, and provide continuous mentoring and coaching for team development
- Prepare and deliver regular reports aligned with organizational goals and performance expectations
- Continuously assess order processing functionssuch as tracking, fulfilment, and customer follow-upto identify inefficiencies and areas for improvement
- Develop and implement best practices for internal communication to improve team collaboration and service consistency
- Set clear performance benchmarks and lead the team in achieving service quality and productivity targets
- Monitor and evaluate customer feedback to address pain points and proactively enhance satisfaction
- Lead and support initiatives focused on improving process efficiency and overall service performance at the operational level
Skills:
- Previous experience as a Customer Service Manager (minimum 5 years)
- Excellent knowledge in ERP systems
- Strong communication and leadership skills
- Dealing with International customer service is desired but not essential
To apply, or for more information please contact Shannon on 07441919648 or send an updated cv to shannon@holtrecruitmentgroup.com ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 26/08/2025
Salary / Rate: £40000 - £50000 per annum
Posted: 2025-08-26 09:41:06
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Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group.
We offer colleagues and clients an opportunity they will not gain at many other businesses.
We are interested in growth, investment and service excellence.
We have never and will never grow our business by cost-cutting or tying people up in bureaucracy.
We don't do politics - we want people focused upon actions and delivery.
We don't do micro-management - we empower, support and innovate.
We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence.
We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems.
Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year.
You'll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you'll be doing, Retaining and growing our client base - take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth., Advising and guiding clients - engage with customers considering cancellation or renewal, using your influencing skills to ‘win back' those at risk and secure contract renewals with confidence., Championing the customer voice - proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you, Exceptional written and verbal communication skills, with the ability to engage and influence at all levels., Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment., Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities., Strong track record in customer retention and delivering outstanding service experiences, Confident with numbers and data, with sharp attention to detail and accuracy, Effective problem solver, quick to analyse situations and respond with practical solutions, Proficient in IT systems
Here's a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Norwich, England
Start: ASAP
Salary / Rate: Up to £26750.00 per annum + + Comms OTE 40K
Posted: 2025-08-22 12:48:53
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Customer Service Advisor
Location Bournemouth
Salary - £24,000 per annum
Hours Monday Friday
Our client is seeking an enthusiastic and customer-focused individual to join their team.
The role is all about personality, positivity, and a genuine passion for helping customers.
While previous experience is welcome, it is not essential as full training will be provided.
What matters most is a friendly and professional manner, a willingness to learn, and the drive to deliver excellent service.
Duties
- Be the first point of contact for customers by phone and email, handling enquiries in a professional and supportive way
- Understand customer needs, provide advice where possible, or pass queries to the right department
- Keep customer records up to date
- Manage daily tasks such as responding to queries, checking deliveries, and updating systems
- Work closely with suppliers to resolve customer issues and process credits where needed
Skills -
- Excellent communication and written skills
- Willingness to learn new skills
- Organised, reliable, and able to manage daily tasks efficiently
To apply, please contact Sophie on 01202 147689 or send an updated cv to sophie.cox@holtengineering.co.uk ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 22/08/2025
Salary / Rate: £24000 per annum
Posted: 2025-08-22 11:58:11
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We are excited to be recruiting for a Customer Service Assistant to join a leading chemical manufacturer based in West Yorkshire.
This is a fantastic chance to be part of a supportive team where customer satisfaction and smooth operations are at the heart of everything they do.
As a Customer Service Assistant , you will be the first point of contact for customers, making sure enquiries are handled quickly, accurately, and professionally.
You will play a key role in processing orders, keeping records up to date, and ensuring that every customer interaction is a positive one.
Roles and Responsibilities for Customer Service Assistant :
As a Customer Service Assistant , you will manage orders from enquiry to completion, keeping customers informed every step of the way.
Support colleagues across production, purchasing, logistics, and tanker drivers to ensure schedules run smoothly.
Handle customer queries, complaints, and updates, always following company processes.
Provide clear details on stock levels, delivery options, and pricing.
Maintain accurate records, produce invoices, and issue credit notes where needed.
Assist in setting up new customer accounts.
Experience Required from Customer Service Assistant :
Previous experience as a similar administration role.
Great communication skills, confident both on the phone and over email.
Solid understanding of order processing, documentation, and logistics.
Strong attention to detail and the ability to follow procedures precisely.
Joining as a Customer Service Assistant means becoming part of an established business where your contribution will be valued, and your role will directly impact customer satisfaction.
If you are ready to bring your skills and enthusiasm to this Customer Service Assistant opportunity, we would love to hear from you.
Please click on the link below to apply directly. ....Read more...
Type: Permanent Location: Bradford, England
Start: ASAP
Salary / Rate: £23000.00 - £26000.00 per annum
Posted: 2025-08-20 11:38:48
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We are seeking a Customer Service Administrator to join a leading Chemical Manufacturer based in West Yorkshire, on a fixed term contract for 12 - 14 months.
This is an exciting opportunity for a Customer Service Administrator to become part of an established team, where the focus is on delivering an outstanding customer experience.
As the Customer Service Administrator , you will act as the first point of contact for customers, handling enquiries with professionalism and efficiency.
You will support day to day administrative processes, ensuring orders are managed seamlessly and that every customer interaction exceeds expectations.
Key Responsibilities for Customer Service Administrator :
Manage customer orders from enquiry through to completion, ensuring smooth communication at every stage.
Handle queries, complaints, and order updates, following company protocols to maintain accuracy and compliance.
Process customer orders, apply costs correctly, and create all necessary documentation packs.
Provide clear information on stock availability, transport options, and pricing details.
Maintain accurate records, follow procedures, and ensure databases are up to date to minimise errors and protect revenue.
Produce invoices and where appropriate credit notes for customer orders and returns.
Set up of new customer accounts.
Experience Required Customer Service Administrator :
Experience in a Customer Service Administrator role within a fast-paced environment.
Strong communication skills, with confidence both over the phone and through email.
Solid knowledge of order processing, documentation, logistics, and order book management.
Excellent attention to detail and the ability to follow company procedures precisely when processing customer orders.
If you have the skills and experience to thrive as a Customer Service Administrator , we'd love to hear from you.
Apply directly via the link below! ....Read more...
Type: Permanent Location: Bradford, England
Start: ASAP
Salary / Rate: £23000.00 - £26000.00 per annum + DOE
Posted: 2025-08-19 16:43:38
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Customer Service & Sales Advisor – Mandarin SpeakingLocation: Chelmsford, EssexJob Type: Full TimeSalary: £24,000/annum + Uncapped CommissionOverview: International Property Media runs the International Property Awards – the world’s largest programme recognising excellence in the property industry.
We have been operating for over 30 years from our offices in Chelmsford, Essex.Each year we receive thousands of Awards entries from hundreds of countries across the globe.The Customer Service & Sales role is to build a good rapport with clients who have entered our property awards, with a particular focus on Mandarin-speaking clients.
The aim is to retain these clients, build their confidence in our brand and services, and ensure receipt of their entry portfolio within the deadline.
This position will also involve introducing clients to our wider product range and encouraging further engagement where appropriate.At International Property Media, we continuously strive towards creating an exciting, innovative, collaborative and welcoming culture where everyone’s input is valued.
We believe that an open and diverse culture is the key to continuous improvement and personal development, providing everyone with the tools to reach their full potential.
We are now looking for proactive individuals who can embrace our work culture and core values, whilst providing a key role to help our company achieve its long-term goals.Responsibilities & Duties:
Provide guidance and support for clients in compiling and supplying their Awards entries.Introduce existing clients to additional products and up-sell where appropriate.Chase clients for their entries and payments.Support the Customer Services department in general.Communicate clearly and confidently in both Mandarin and English, primarily via telephone and email.
Requirements:
Fluency in both spoken and written Mandarin and English.Strong telephone manner.Prior experience in customer services and sales.Good organisational and planning skills.Some flexibility is required with working hours to accommodate different time zones.Additional language skills are beneficial but not essential.
The role carries additional commission based on application of a soft sales strategy for upgrading and selling some of our other products.The role is based in our Chelmsford office, with the majority of client communication by telephone and email.Salary and Benefits:
£24,000 per annumUncapped commissionsFree on-site parking28-day annual leaveWalking distance to Chelmsford town centre and travel servicesPension ....Read more...
Type: Permanent Location: Chelmsford
Start: ASAP
Duration: Permanent
Salary / Rate: £24,000/annum + Uncapped Commission
Posted: 2025-08-19 09:26:10
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Are you a confident communicator who enjoys solving problems and delivering great customer service? Do you thrive in a fast-paced environment where attention to detail and reliability are valued? Are you looking for a stable, long-term role with opportunities to learn, grow, and build technical knowledge over time? If so this could be the role for you!Newark Cylinders offers exactly that.
As a family-run manufacturing business with a strong reputation built over nearly 50 years, they combine hands-on support, a friendly team culture, and real opportunities for progression.
If you're motivated, organised, and ready to develop both sales and technical skills, this could be the perfect next step in your career.As a Sales & Customer Service Assistant you will begin by supporting senior members of the Sales team with:
Handling general administrative dutiesContacting and qualifying new sales leadsResponding to customer enquiries by phone, email, and face-to-face (non-technical)Preparing quotations and processing orders (non-technical)Providing after-sales care (non-technical)
As experience and product knowledge develop, the role will expand to include:
Handling technical enquiries across multiple channelsProducing technical quotationsProcessing technical ordersProviding technical after-sales care
Newark Cylinders offers more than just a job-it provides a long-term career path within a business that takes pride in its products and its people.Employees benefit from:
Secure, full-time employment in a growing, family-run organisationA supportive and friendly workplace cultureOpportunities for continuous learning and technical developmentRegular performance reviews and potential for salary progressionFree on-site parking and a casual dress environment
The ideal candidate will:
Thrive in a customer-focused environment where accuracy and communication matterDemonstrate strong written and verbal communication skillsBe dependable, punctual, and eager to learnHave a good level of IT competence (particularly with Microsoft Excel)Possess strong literacy and numeracy skillsExperience in plumbing or heating systems is an advantage, but not essential-training will be provided.
How to ApplyThis is an excellent opportunity for someone looking to build both commercial and technical expertise in a well-regarded business.
Newark Cylinders is looking for a motivated individual who is ready to grow alongside the company. ....Read more...
Type: Permanent Location: Newark-on-Trent, Nottinghamshire, England
Start: ASAP
Duration: Permanent
Salary / Rate: From £12.50 per hour
Posted: 2025-08-19 08:58:33
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Business Support ManagerSalary £30,000 – £40,000 (depending on experience)Darlington/Bishop Auckland/Newton Aycliffe area Office BasedFull-time preferred (part-time considered for the right candidate)What we offer
A collaborative and supportive team cultureOffice based with some Hybrid working after onboardingA leadership role with real impact and visibilityOpportunities to shape the role and grow with the business
Rasico is a dynamic UK-based group of companies dedicated to solving our clients' construction problems - full stop.
Rasico Consulting offers bespoke cost and project management, guiding projects from concept to completion.
Rasico Construction boasts a dedicated team that brings innovative schemes to life on-site, while Rasico Maintenance ensures ongoing and reactive maintenance.
We are at a thrilling juncture in our journey, and due to our rapid expansion, we are seeking passionate and talented individuals to join our growing team.About the RoleWe’re looking for a proactive, highly organised Business Support Manager to work closely with our Directors across a wide range of functions including operations, HR, marketing, and CRM management.
This is a strategic and hands-on role, ideal for someone who thrives in a fast-paced small business environment and enjoys improving systems, leading initiatives, and supporting growth.Key Responsibilities but not limited to:-Operations & Administration
Oversee day-to-day business operations and internal processesManage diaries, inboxes, and meeting schedules for DirectorsPrepare reports, presentations, and follow up on key actionsMaintain and improve filing systems and office proceduresManage supplier relationships and office logistics
HR & People Support
Lead recruitment, onboarding, and HR documentationMaintain HR records and ensure compliance with policiesSupport employee engagement and internal communications
Marketing & Communications
Coordinate marketing activities and content planningSupport social media and email campaignsLiaise with external marketing partners and track performance
CRM & Data Management
Maintain and optimise the CRM (currently HubSpot)Generate reports and insights to support decision-makingEnsure data accuracy and GDPR compliance
What We’re Looking For
Experience in a similar Business Support, Operations, or Office Manager roleComfortable working in a small, fast-moving business where everyone contributesExceptionally organised with strong leadership and multitasking skillsConfident communicator with a proactive, problem-solving mindsetProficient in Microsoft Office and cloud-based tools; experience with platforms like HubSpot, Xero, Canva, or Mailchimp is a plus#
To Apply: Please send your CV and a short cover letter explaining why you’re the perfect fit for this role. INDLS ....Read more...
Type: Permanent Location: Darlington, County Durham, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k - 40k per year
Posted: 2025-08-15 09:59:27
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Looking for a role that offers shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
What’s on offer:
This is a position available initially up until March 2026Full time working hours on a shift / rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekends.
Occasionally covering shifts between 7pm - 7amOffice based in ConwyStarting on an hourly rate of £13.30 plus additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today! ....Read more...
Type: Contract Location: LL32 8RA, Conwy, Wales
Start: 14 August 2025
Salary / Rate: Starting from £13.30 p/h + overtime rates
Posted: 2025-08-14 13:35:43
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Key Account AdministratorSalary 27-30k dependent on skills and experienceFull-time (37.5hrs Mon-Fri) or Part-time (minimum 26 hrs Mon-Fri)Office-based (Park Approach, Thorpe Park LS15 8GB), with some hybrid flexibility – to be agreedWhat We Offer
A friendly and supportive working environmentOpportunities for development and progression as we growA spacious and modern office, in an accessible location, with excellent local retail & leisure facilitiesInvolvement in a variety of business areas beyond your core role
Are you highly organised, detail-focused, and client-oriented? We are looking for a confident and proactive Key Account Administrator to join our friendly office team, supporting key client relationships and helping drive operational success.
Ideally you will have an interest in the soft furnishings industry and any experience within a B2B or retail role would be hugely advantageous.
This position will report directly to the Managing Director and Operations Director.About UsMINT Commercial Interiors Ltd is a B2B supplier and installer of curtains and blinds to commercial clients across the UK.
With a strong reputation for service and delivery, we work closely with major house builders and large corporate developers and operators build-to-rent homes.The RoleThis is a varied and evolving role, offering the opportunity to get involved in multiple areas of the business.Key responsibilities include but not limited to:
Processing orders and supporting key client accountsActing as a liaison between clients, suppliers, and internal teamsProviding general administrative support across the business, including finance, sales, and marketingSupporting the MD and Operations Director with ad hoc projects and tasksContribute towards the achievement of company’s strategic and operational objectives as directed by the MD during the quarterly strategy meetings
What We’re Looking For
GCSE Maths & English level 5 or above desirableExperience in a client support, operations, or account coordination roleExcellent communication and customer service skillsStrong attention to detail and organisational abilityConfident with Microsoft Office, especially Excel and WordA team player with a flexible and proactive approachExperience or knowledge of window dressings (curtains & blinds) is desirable but not essential
Interested? If you feel that you possess the right level of experience for this role please send your cv by return. INDLS ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £27k - 30k per year + Benefits
Posted: 2025-08-14 11:54:22
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Customer Service Lead Salary 30k dependent on experience Acton, west London W3 – full time office basedHours: 9am-5pm dailyYou must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes.
We are looking for a dedicated and experienced Customer service Lead to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Lead to join our team.
As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels.
In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience.
Proficiency in using Gorgias or a similar inbound message tool is essential for this role.Key Responsibilities but not limited to:- This is an overview of the role and other task will be required. The role reports to the Managing Director and Operations Manager
Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize Gorgias or similar inbound message tools to manage and track customer interactions efficiently.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary.
Qualifications/skills:
Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills.Additional qualifications in customer service or related fields are a plus.
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
What We Offer:
Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment.
If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you.
Please submit your resume and cover letter by return. You must be eligible to work in the UK INDLS ....Read more...
Type: Permanent Location: Acton, Greater London, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k per year
Posted: 2025-08-12 15:16:50
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Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety.
We take care of the tricky stuff—whether that's sorting your compliance documents or giving you access to expert advice any time you need it.
Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role , Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals., Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals., Take ownership of the client experience, ensuring every touchpoint leaves a positive impression., Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate., Collaborate with existing clients to identify opportunities for additional growth and support new business generation., Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business., Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe're looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven.
You'll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You'll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience.
Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24750.00 per annum + + Commission, OTE £35K +
Posted: 2025-08-12 12:03:27
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Chargé clientèle francophone | Déménager au PortugalNous possédons carte bancaire de nos jours.
Vous êtes-vous déjà demandé comment une petite carte en plastique dans votre portefeuille permettait de réaliser des paiements comme par magie ? Découvrez comment les choses fonctionnent à l'intérieur. Devenez un expert du service client en représentant une toute nouvelle entreprise innovante spécialisée dans le paiement mobile et électronique à Porto, au Portugal.
Son objectif est de rendre les transactions financières plus faciles et plus sûres pour tous. Nous recherchons une personne ‘' friendly '' et proactive pour aider les utilisateurs à gérer leur argent via l'application.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Porto, Greater Porto
Start: 04/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-12 10:02:59
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Chargé clientèle francophone | Déménager au PortugalNous possédons carte bancaire de nos jours.
Vous êtes-vous déjà demandé comment une petite carte en plastique dans votre portefeuille permettait de réaliser des paiements comme par magie ? Découvrez comment les choses fonctionnent à l'intérieur. Devenez un expert du service client en représentant une toute nouvelle entreprise innovante spécialisée dans le paiement mobile et électronique à Porto, au Portugal.
Son objectif est de rendre les transactions financières plus faciles et plus sûres pour tous. Nous recherchons une personne ‘' friendly '' et proactive pour aider les utilisateurs à gérer leur argent via l'application.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Charleroi, Belgium
Start: 04/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-12 10:00:42
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Chargé clientèle francophone | Déménager au PortugalNous possédons carte bancaire de nos jours.
Vous êtes-vous déjà demandé comment une petite carte en plastique dans votre portefeuille permettait de réaliser des paiements comme par magie ? Découvrez comment les choses fonctionnent à l'intérieur. Devenez un expert du service client en représentant une toute nouvelle entreprise innovante spécialisée dans le paiement mobile et électronique à Porto, au Portugal.
Son objectif est de rendre les transactions financières plus faciles et plus sûres pour tous. Nous recherchons une personne ‘' friendly '' et proactive pour aider les utilisateurs à gérer leur argent via l'application.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Toulouse, France
Start: 04/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-12 09:53:36
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Customer Support ExecutiveRamsgate, Kent £££ DOE Permanent, Full Time - 08:00 – 16:30 – Mon – Thurs, 15:30 finish on FridaysBenefits:• Extremely Competitive Salary (sorry, our client does not want us to advertise this but we’ll tell you as soon as you call/email for further info) • Great place to work• 2 x standard contributory pension• Good career progression • Free ParkingWhat you’ll need:• Are you an expert negotiator who is used to building excellent relationships with both internal and external clients? • Can you remain effective in a fast-paced work environment? • Would you like to work for an international manufacturer with a local, family vibe?The Job – Customer Support Executive• Build and maintain strong customer relationships • Resolve customer queries as they arise • Work with dedicated customer accounts, scheduling orders as required, quoting units and negotiating to provide the best commercial opportunities for the business• Help to address technical issues between workshops and customers.
• Communicate Customer Status reports for assigned accounts which require these.• Raise works orders.About You – Customer Support Specialist• Working in a fast paced and varied job whilst maintaining quality work• Excellent interpersonal skills and ability to build close-knit relationships with external customer contacts• Strong analytical, administrative and organisation skills and excellent attention to detail• Innovative and enthusiastic• Ability to work under pressure, to tight deadlines and multi task• Strong communicator (written and verbal)• Creative and outgoing• Well organised and self motivatedWestin Par values diversity and promotes equality.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.
If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Type: Permanent Location: Ramsgate, Kent, England
Start: ASAP
Duration: Permanent
Salary / Rate: £negotiable dependent on experience
Posted: 2025-08-11 12:10:06
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Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 08/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-09 12:02:35
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Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Brussels, Belgium
Start: 08/09/2025
Salary / Rate: £1000 - £1100 per month
Posted: 2025-08-09 12:00:06
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Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Montpellier, France
Start: 08/09/2025
Salary / Rate: €1000 - €1100 per month
Posted: 2025-08-09 11:53:21
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Do you want to be part of a brand-new project for the Midlothian area?A local pharmacy team has an exciting opportunity to join them as a Door to Door Representative.You’ll go around the area to raise awareness of the pharmacy and its services.You will:
introduce the pharmacybuild rapport with local peopleand encourage them to choose the pharmacy for their prescriptions etc.
Success will be rewarded through dedicated bonuses.We’re looking for someone who:
is familiar with local towns and villageshas previous experience in a sales roleis happy to walk long distances and door-knockis approachable and comes across well.
This is preferably a full-time role, but other arrangements can be considered – we are happy to discuss! ....Read more...
Type: Permanent Location: Mayfield, Midlothian, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £12.21 - 12.50 per hour + incentive bonuses
Posted: 2025-08-08 09:37:31
