Job Title: CRM ManagerLocation: London, Hybrid (3 days in office)Salary: Up to £50,000 per year, with performance-based bonuses and growth opportunitiesAs the CRM Manager, you will take ownership of customer relationship management efforts.
This senior position requires a strategic thinker capable of developing, executing, and optimising CRM strategies to enhance customer engagement, retention, and revenue.
You will lead key initiatives, mentor team members, and work collaboratively across departments to elevate the overall customer experience.Key Responsibilities:• Develop and lead the CRM strategy to enhance customer engagement and lifetime value.• Oversee all CRM marketing activities, from planning to execution, ensuring alignment with company goals.• Design and deliver innovative campaigns and promotions that improve customer satisfaction and drive results.• Leverage Klaviyo (or similar marketing automation tools) to create and execute effective CRM campaigns.• Monitor, evaluate, and report on campaign performance, including KPIs like engagement rates, retention, revenue, and ROI.• Lead the development of customer journeys, ensuring seamless interactions across touchpoints.• Implement and optimize A/B testing methodologies to refine CRM approaches.• Create detailed performance reports, presenting findings and actionable recommendations to stakeholders.• Collaborate with cross-functional teams, including marketing, product, and data teams, to achieve shared objectives.• Mentor and guide junior team members, fostering a culture of growth and excellence.The ideal candidate:• Proven experience in CRM management, preferably in a high-growth startup or fast-paced environment.• Strong preference for candidates that have worked in either gambling, e-commerce, fast-fashion, or any high-volume transactional environment• Career history of driving improvements in customer loyalty, frequency rates, average spend, propensity to refer and lifetime value• Strong analytical and strategic planning skills, with a data-driven approach to decision-making.• Expertise in CRM tools, platforms, and automation systems.• A creative mindset with the ability to conceptualize and execute impactful campaigns.• Exceptional organisational and leadership skills, with experience managing projects and mentoring team members.• Excellent communication and presentation skills, capable of influencing stakeholders at all levels.• A proactive attitude with the ability to thrive in a dynamic, evolving environmentGemma EamesHead of HR and Marketing Recruitment gemma@corecruitment.com+44 (0) 207 790 2666 / DL 0207 539 5571My LinkedIn Profilewww.corecruitment.com8 Nile St, London N1 7RF ....Read more...
Type: Permanent Location: London, Greater London, England
Start: .
Duration: .
Salary / Rate: £50k per year + benefits
Posted: 2024-11-20 17:29:09
Chief Revenue Officer – Health & Beauty London £150,000 - £200,000 COREcruitment are excited to be working with a cutting-edge wellness brand within the health and beauty industry.
Offering a luxury approach to well-being, they are setting new benchmarks within the sector.
As the Chief Revenue Officer, you will play a pivotal role in driving revenue growth across all verticals.
Reporting directly to the Founder, you will be responsible for shaping and executing their revenue strategy, ensuring sustained growth and profitability.
You will lead all revenue-generating functions to elevate their market position globally with focus on the USA.
Key Responsibilities:
Develop and implement a comprehensive revenue strategy, aligning with the company mission and long-term vision.Lead and manage cross-functional teams in sales, marketing, and e-commerce to drive revenue targets and performance.Explore and expand new market opportunities, partnerships, and distribution channels on a global scale.Enhance customer experience and loyalty through data-driven insights and innovative strategies.Utilise advanced analytics to track performance metrics, refine growth strategies, and optimise conversion rates.Report directly to the Founder, providing regular updates on revenue growth, market trends, and key performance indicators.Build and nurture relationships with key industry players, influencers, and stakeholders to enhance brand credibility and market reach.
Requirements:
Proven experience in a senior revenue-focused role within the health, wellness, beauty, or premium consumer brand industries.Deep understanding of subscriptions within the luxury, health tech, or wellness sectors, with experience scaling brands across the USA.Strong track record of leading successful revenue-generating strategies and teams, particularly in e-commerce and digital marketing.Exceptional leadership and communication skills with a data-driven approach to decision-making.Ability to think strategically while being hands-on in execution.Proficient in performance marketing tools, CRM, analytics platforms, and digital sales technologies.Passionate about the wellness and beauty space, with a commitment to staying at the forefront of industry trends.A strong network within the wellness, health, or beauty industry is a plus.
If this position is of interest to you and you fit the requirements of the role then please apply with an updated copy of your CV. ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: PERM
Salary / Rate: £150k - 200k per year + .
Posted: 2024-11-20 08:35:26
