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A Trainee Administrator required for an established Corporate Services company based in Gibraltar.
The role is offering a competitive salary package.
The Trainee Administrator is an entry-level role within our clients Trusts and Corporate Services departments.
The role assists the Company Manager and Trust Estates team with the delivery of professional, skilled trust and company secretarial services to a large portfolio of the firm's client companies based in Gibraltar and in other international locations.
There will be an opportunity to study STEP or an equivalent qualification.
What's on offer to you?
Genuine career progression.
In excess of 37 days holiday.
Study support for STEP or similar qualification.
“On the job training” by a Director level team member.
What You Will Be Doing
Assist the Company Manager and team to manage the administration of client structures on a daily basis and gain the opportunity to develop, practise and gain experience in company management.
Ensure procedures, standards and protocols are adhered to and uphold sound working practices to the satisfaction of key internal and external stakeholder/regulators, compliance and auditors.
Under the supervision of the Company Manager and/or senior colleagues liaise with clients and intermediaries on a daily basis and develop and maintain good client relation skills, gaining clients' confidence and that of other professionals.
Work and behave in a professional manner.
Diligently undertake duties assigned and delegated by the Company Manager and/or senior colleagues and follow all reasonable instructions.
Answer telephone calls to the department politely and professionally, assisting callers, taking accurate messages and redirecting enquiries to other team members where necessary.
Digitise documents using document scanning hardware and software and ensure these are accessible and retrievable using Viewpoint.
Produce minutes and other documentation as required using templates.
Provide administrative assistance to the team throughout the billing cycle.
Ensure the fair charging of time spent on a daily basis.
Attend regular meetings with the Company Manager and other members of the team as necessary to discuss matters relating to the portfolio.
Contribute to business and team objectives through active involvement in projects.
Undertake any other duties that are within the employee's skills and abilities whenever reasonably instructed.
What You Will Need to Succeed in This Role
Sound intellectual skills evidenced by a strong academic background to graduate level or equivalent combination of education, training and experience.
Ideally some experience of working in a client/customer facing role.
Knowledge of MS Office suite - Excel and Outlook essential.
Ambition, drive, energy and the desire to learn and grow professionally.
Takes personal responsibility for their own development.
Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.
Excellent written, verbal, and face to face communication skills.
Demonstrates excellent organisational, time, project and diary management skills.
Excellent attention to detail and accuracy.
Committed to the delivery of the highest levels of customer service.
Trainee Administrator |Gibraltar | Company Administrator | STEP | Viewpoint | Minute taking
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Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-10-23 16:18:03
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Position: Scheduler/ Service Co Ordinator Location: Dublin South Salary: Neg DOE
Scheduler Responsibilities:
Prepare Weekly Schedules for Service Technicians
Day to day planning of service engineers.
Review Service Reports received from Technicians
Instruct the assistant to prepare a quotation for the customer for further materials or labour required to complete the call.
Instruct the assistant to order materials to complete calls under warranty.
Decide if a claim needs to be made from our suppliers for faulty materials and if so, instruct the Assistant to process the claim.
Meet weekly with the Senior Manager to discuss Service Reports.
Submit Invoicing/Receipts Report to the Accounts Assistant at the end of each month.
Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company.
Manage productivity and man hour usage for live reports to Senior Manager.
Scheduler Requirements
Minimum 1 year's previous experience within scheduling/ planning/ service administration.
Excellent communication skills in customer service and experience working as a company team member.
Ability to fulfil the company's standards and values when performing scheduling tasks.
Display kindness and be open to providing scheduling accommodations to customers, clients, or staff.
Have an eye for detail and organisation.
Ability to perform more than one task at a time and solve problems quickly.
Schedule project timelines in order to predict the finish date for larger projects.
If the position above is of interest to you and you would like to know more call Arlene on 0860651940 in complete confidence.
AC
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Type: Permanent Location: Dublin South, Republic of Ireland
Start: asap
Posted: 2024-10-23 12:18:41
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Job Title: Customer Service Advisor (Repairs & Enquiries) - Maternity Cover Location: Eastleigh SO50 Salary: £12.83 Contract: Permanent - after 3 month temp Hours: 37
About the Role: We are excited to announce an opening for an Administrator and Scheduling Coordinator to join our team.
In this role, you will be responsible for scheduling, coordinating, monitoring, and proactively managing the diaries of our disrepair Operatives to ensure an effective service delivery.
You will report directly to the Disrepair Project Lead and work closely with the Senior Surveyor.
Key Duties and Responsibilities:
Take ownership of the coordination of the Operatives' diaries to ensure works are completed in line with KPI's and SLA.
Liaise with Senior Managers, Surveyors, and Operatives to effectively coordinate works and ensure all requirements are fulfilled efficiently, providing excellent customer service.
Engage with customers to schedule appointments and keep them updated, with a focus on delivering excellent customer service, particularly in cases with potential legal implications.
Coordinate necessary surveys (Electrical, Gas, EPC, Asbestos) and ensure all relevant certifications are current and stored appropriately.
Manage the raising of purchase orders and ensure compliance with financial requirements.
Collaborate with surveyors to raise jobs and liaise with subcontractors as needed.
Maintain performance and assurance spreadsheets and raise jobs as necessary.
Analyze data from various dashboards to prioritize scheduling effectively.
Perform any other administrative duties as requested by line management.
Knowledge, Skills, and Experience Required:
Proven experience prioritizing workload in a busy working environment.
Excellent communication, administration, and customer service skills, capable of interacting with customers and managers at all levels.
Strong understanding of Microsoft programs and in-house database systems.
Knowledge of job scheduling and management.
Highly organized, efficient, and a collaborative team player.
Commitment to demonstrating our values and behaviors.
What We Offer: If you possess strong administration skills, a can-do attitude, and experience in scheduling jobs, we would love to hear from you! This role requires you to work independently and as part of a team. ....Read more...
Type: Contract Location: Eastleigh, England
Salary / Rate: Up to £16.11 per annum
Posted: 2024-10-23 09:34:55
