Customer Service Coordinator
Wrotham
£28,500 + Excellent Benefits
Our client is a leading Repairs and Maintenance business based in Wrotham.
Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis.
The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.
Responsibilities will include:
, Maintain internal CRM and call logging systems with updated information
, Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
, Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs
The ideal candidate will be able to demonstrate:
● Excellent customer service, organisational and administration skills
● Excellent telephone manner, confidence, and enthusiasm
● Excellent IT skills
● Experience in multi-tasking and working to tight deadlines
● An excellent team player with experience in delivering high standards of customer service
This is a fantastic opportunity to join a growing, friendly business that can offer ongoing training and development.
An excellent benefits package is on offer, including 25 days holiday plus bank holidays, with an additional day at 3 years, another at 5 years, another at 10 years, and 2 more at 15 years, a pension scheme, and healthcare.
Hours for this role are Monday to Friday 8 am-5 pm on-site at their office in Wrotham.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: West Malling, England
Start: 30/01/2026
Salary / Rate: Up to £28500 per annum + + Excellent Benefits
Posted: 2026-01-16 11:13:02
Operations AdministratorPortsmouth | Full-time, permanent | £25,000-£26,000 per annum
This role supports day-to-day operational delivery, coordinating client requests through online portals and managing service requests from quotation through to completion and invoicing.
The position also includes responsibility for fleet administration, working closely with the Operations Manager to ensure smooth and efficient operations.
Key Responsibilities
Coordinate client requests and operational activities via online portals
Manage service requests from quotation to execution and invoicing
Liaise with internal teams to meet customer service requirements
Maintain accurate records across internal systems and customer portals
Manage fleet administration including servicing, MOTs, repairs and hire vehicles
Maintain vehicle service records and fleet maintenance plans
Track driver schedules and activity using Samsara
Support driver compliance, inspections and performance reporting
Produce daily and monthly fleet and operational reports
Identify trends and recommend operational improvements
Provide cover for team members when required
Person Specification
Previous experience in an office-based administrative role
Fleet management, stock control or job planning experience desirable
Understanding of IT asset or stock management systems advantageous
Proficient in Microsoft Office (Word, Excel, Outlook)
Benefits
25 days annual leave plus bank holidays
Option to buy up to 5 additional holiday days
Healthcare and dental insurance
Life assurance
Cycle to work scheme
Retail and gym discounts
Access to a wellness centre
....Read more...
Type: Permanent Location: Cosham, Portsmouth, England
Start: ASAP
Duration: 3 months
Salary / Rate: £25000 - £26000 per annum + Exclusive discounts with major retailers
Posted: 2026-01-16 09:12:12
