Position: 2nd Level IT Support SpecialistLocation: Hilversum, NetherlandsDepartment: IT Support
About the Role We are currently seeking a skilled and motivated 2nd Level IT Support Specialist to join our IT team in Hilversum.
In this role, you will be responsible for resolving complex technical issues escalated from first-line support and ensuring seamless end-user experiences across devices, applications, and cloud services.
This position is ideal for an IT professional who enjoys problem-solving, is comfortable working with modern infrastructure tools, and is eager to contribute to a forward-thinking, collaborative support environment.
Key Responsibilities
Troubleshoot and resolve escalated incidents from Level 1 support
Support and manage end-user devices and software through Microsoft Intune
Provide support related to Azure Cloud infrastructure and user access
Collaborate with system administrators to diagnose and resolve infrastructure-related challenges
Perform hardware diagnostics and repairs in-house or coordinate external servicing when necessary
Configure and maintain devices, Active Directory accounts, Office 365 environments, and mobile application security
Create and maintain clear, user-friendly documentation for both technical teams and end users
Communicate effectively in Dutch and English, both in writing and speaking
Deliver high-quality support and clearly explain technical issues to non-technical users
What We Offer
A collaborative IT environment where your expertise and input are valued
Direct communication lines with key stakeholders for efficient decision-making
The opportunity to work with modern cloud-based tools and contribute to an evolving IT infrastructure
A central work location in Hilversum, offering convenience and connectivity
If you are a reliable and service-oriented IT professional with hands-on experience in support and infrastructure, and fluent in both Dutch and English, we encourage you to apply.
Venquis is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Hilversum, Netherlands
Posted: 2025-05-29 09:42:47
