-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-09-15 15:12:15
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JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-09-15 15:12:09
-
JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-09-15 15:12:04
-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-09-15 15:12:00
-
JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-09-15 15:11:52
-
JOB DESCRIPTION
Job Title: Territory Sales Representative
Department: Rust-Oleum Sales Support
Reports To: Zone Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Rust-Oleum provides what you need to succeed - Paid training, a company car, car insurance and travel reimbursement, cell phone and laptop.
This position is also eligible for bonuses.
To thrive, you must be self-motivated and show up every day ready to meet and teach customers and Big Box Home Centers associates about our best-in-class products.
Must reside in or around Kansas City, MO.
*Great Opportunity for Recent College Grad with Retail Experience looking for Career Potential.
JOB PURPOSE:
The Territory Sales Representative is responsible for selling company products to Home Centers retailors in assigned region of Kansas City, MO. Builds and maintains relationships with retail partners in order to sell company products to end-users.
RESPONSIBILITIES:
Sells company products through building and maintaining relationships with retail partner- Home Centers.
Creates awareness and demand for company products.
Addresses product and brand specific questions from consumers and store staff.
Showcases and promotes products through in-store demonstrations, district events, and contractor events.
Provides store assistance with handling customer issues, including providing store management guidance with resolution.
Ensures proper promotional placement, adequate POP, proper inventory levels, and effective down stocking
Trains retail staff on new and existing company products.
Maintains and repairs merchandising displays and sets shelving according to provided planograms.
Performs other duties as assigned in the interest of Rust-Oleum.
QUALIFICATIONS:
Bachelor's degree or equivalent experience
Entry level to 2 years of experience with a basic knowledge of retail merchandising, product promotions, and product demonstrations.
Ability to build relationships with a variety of people and communicate in a style that is friendly, relatable, and persuasive.
Able to apply company policies and procedures to resolve routine issues.
Able to follow standard instructions, practices and procedures in analyzing situations or data
Strong organizational ability, attention to detail and follow-up skills
Strong time management skills to ensure all assigned locations are visited.
Ability to work independently and without immediate supervision
Ability to stand for extended periods of time.
Able to handle products as appropriate for demonstration purposes.
Salary range is $55,000.
- $65,000.
bonus eligible
From big benefits to small, we take care of our associates! Rust-Oleum offers 9.5 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases.
Associates are 100% vested in the RPM Pension plan after completing five years of service.
We also offer a 401(k) plan after three months of employment.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Kansas City, Missouri
Posted: 2026-09-14 15:12:06
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills.
Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc.
easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2026-09-13 23:11:46
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills.
Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc.
easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2026-09-13 15:11:32
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 23:12:38
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 23:12:01
-
JOB DESCRIPTION
Commercial Roofing Superintendent
The Commercial Roofing Superintendent is responsible for managing assigned special projects and customer accounts, including General Contractor (GC) projects, large-scale Patch & Repair work, TremCare programs, and other service-related initiatives.
This role collaborates closely with Project Managers, Technical Representatives, field personnel, and customers to ensure projects are completed safely, on time, within budget, and in accordance with contract requirements.
The Commercial Roofing Superintendent provides leadership for field operations and subcontractor management, leveraging extensive experience in commercial and industrial roofing construction to deliver high-quality project outcomes while maintaining exceptional customer satisfaction.
Essential Duties and Responsibilities
Schedule, coordinate, and manage subcontractors to support project execution and completion.
Oversee all phases of assigned projects to ensure work is completed safely, efficiently, and in accordance with project schedules and budgets.
Interpret and implement project administration requirements, contract specifications, and company standards.
Develop, maintain, and update project schedules, ensuring milestones and deadlines are achieved.
Monitor project progress and proactively identify and resolve scheduling, quality, or operational challenges.
Manage project quality control processes and ensure adherence to Tremco and WTI standards.
Coordinate and schedule required field inspections and ensure timely completion of corrective actions when necessary.
Ensure compliance with contract documents, project specifications, applicable building codes, and regulatory requirements.
Serve as the primary field liaison between subcontractors, customers, owners, and internal stakeholders to facilitate effective communication and project coordination.
Resolve project issues and conflicts while ensuring work is performed according to specifications and company standards.
Prepare and provide project status reports, documentation, and updates to management and customers as required.
Foster strong customer relationships and ensure a high level of customer satisfaction throughout the project lifecycle.
Maintain and promote a culture of safety by ensuring compliance with all applicable health and safety regulations, company policies, and industry best practices.
Travel throughout the assigned region as necessary to support project and customer needs.
Qualifications
Proven experience managing commercial and industrial roofing construction projects.
Demonstrated ability to lead field crews and subcontractors while delivering projects on schedule and within budget.
Strong knowledge of roofing systems, construction practices, project scheduling, and quality control procedures.
Ability to read and interpret plans, specifications, contracts, and project-related documentation.
Excellent communication, organizational, and problem-solving skills.
Strong commitment to workplace safety and regulatory compliance.
Willingness and ability to travel within the assigned region as required.
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match
Company Pension Plan
Health Insurance
Paid time-off
Mileage reimbursement
Continuing education
The hourly rate for applicants in this position generally ranges between $30 and $35.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada, Inc.
Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs.
Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Type: Permanent Location: Murfreesboro, Tennessee
Posted: 2026-09-11 15:14:04
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:14:00
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Miami, FL area.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the West Palm Beach, Lauderdale, Miami territory.
You may live anywhere near these three metros.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training in commercial construction.
Construction knowledge (i.e., waterproofing, sealants, air barriers, framing, modular, ICF, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-09-11 15:13:58
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 15:13:24
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Miami, FL area.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the West Palm Beach, Lauderdale, Miami territory.
You may live anywhere near these three metros.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training in commercial construction.
Construction knowledge (i.e., waterproofing, sealants, air barriers, framing, modular, ICF, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-09-11 15:13:23
-
JOB DESCRIPTION
Commercial Roofing Superintendent
The Commercial Roofing Superintendent is responsible for managing assigned special projects and customer accounts, including General Contractor (GC) projects, large-scale Patch & Repair work, TremCare programs, and other service-related initiatives.
This role collaborates closely with Project Managers, Technical Representatives, field personnel, and customers to ensure projects are completed safely, on time, within budget, and in accordance with contract requirements.
The Commercial Roofing Superintendent provides leadership for field operations and subcontractor management, leveraging extensive experience in commercial and industrial roofing construction to deliver high-quality project outcomes while maintaining exceptional customer satisfaction.
Essential Duties and Responsibilities
Schedule, coordinate, and manage subcontractors to support project execution and completion.
Oversee all phases of assigned projects to ensure work is completed safely, efficiently, and in accordance with project schedules and budgets.
Interpret and implement project administration requirements, contract specifications, and company standards.
Develop, maintain, and update project schedules, ensuring milestones and deadlines are achieved.
Monitor project progress and proactively identify and resolve scheduling, quality, or operational challenges.
Manage project quality control processes and ensure adherence to Tremco and WTI standards.
Coordinate and schedule required field inspections and ensure timely completion of corrective actions when necessary.
Ensure compliance with contract documents, project specifications, applicable building codes, and regulatory requirements.
Serve as the primary field liaison between subcontractors, customers, owners, and internal stakeholders to facilitate effective communication and project coordination.
Resolve project issues and conflicts while ensuring work is performed according to specifications and company standards.
Prepare and provide project status reports, documentation, and updates to management and customers as required.
Foster strong customer relationships and ensure a high level of customer satisfaction throughout the project lifecycle.
Maintain and promote a culture of safety by ensuring compliance with all applicable health and safety regulations, company policies, and industry best practices.
Travel throughout the assigned region as necessary to support project and customer needs.
Qualifications
Proven experience managing commercial and industrial roofing construction projects.
Demonstrated ability to lead field crews and subcontractors while delivering projects on schedule and within budget.
Strong knowledge of roofing systems, construction practices, project scheduling, and quality control procedures.
Ability to read and interpret plans, specifications, contracts, and project-related documentation.
Excellent communication, organizational, and problem-solving skills.
Strong commitment to workplace safety and regulatory compliance.
Willingness and ability to travel within the assigned region as required.
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match
Company Pension Plan
Health Insurance
Paid time-off
Mileage reimbursement
Continuing education
The hourly rate for applicants in this position generally ranges between $30 and $35.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada, Inc.
Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs.
Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Type: Permanent Location: Murfreesboro, Tennessee
Posted: 2026-09-11 15:13:11
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:13:05
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:12:57
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 15:12:31
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:12:03
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:12:00
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:11:51
-
JOB DESCRIPTION
Commercial Roofing Superintendent
The Commercial Roofing Superintendent is responsible for managing assigned special projects and customer accounts, including General Contractor (GC) projects, large-scale Patch & Repair work, TremCare programs, and other service-related initiatives.
This role collaborates closely with Project Managers, Technical Representatives, field personnel, and customers to ensure projects are completed safely, on time, within budget, and in accordance with contract requirements.
The Commercial Roofing Superintendent provides leadership for field operations and subcontractor management, leveraging extensive experience in commercial and industrial roofing construction to deliver high-quality project outcomes while maintaining exceptional customer satisfaction.
Essential Duties and Responsibilities
Schedule, coordinate, and manage subcontractors to support project execution and completion.
Oversee all phases of assigned projects to ensure work is completed safely, efficiently, and in accordance with project schedules and budgets.
Interpret and implement project administration requirements, contract specifications, and company standards.
Develop, maintain, and update project schedules, ensuring milestones and deadlines are achieved.
Monitor project progress and proactively identify and resolve scheduling, quality, or operational challenges.
Manage project quality control processes and ensure adherence to Tremco and WTI standards.
Coordinate and schedule required field inspections and ensure timely completion of corrective actions when necessary.
Ensure compliance with contract documents, project specifications, applicable building codes, and regulatory requirements.
Serve as the primary field liaison between subcontractors, customers, owners, and internal stakeholders to facilitate effective communication and project coordination.
Resolve project issues and conflicts while ensuring work is performed according to specifications and company standards.
Prepare and provide project status reports, documentation, and updates to management and customers as required.
Foster strong customer relationships and ensure a high level of customer satisfaction throughout the project lifecycle.
Maintain and promote a culture of safety by ensuring compliance with all applicable health and safety regulations, company policies, and industry best practices.
Travel throughout the assigned region as necessary to support project and customer needs.
Qualifications
Proven experience managing commercial and industrial roofing construction projects.
Demonstrated ability to lead field crews and subcontractors while delivering projects on schedule and within budget.
Strong knowledge of roofing systems, construction practices, project scheduling, and quality control procedures.
Ability to read and interpret plans, specifications, contracts, and project-related documentation.
Excellent communication, organizational, and problem-solving skills.
Strong commitment to workplace safety and regulatory compliance.
Willingness and ability to travel within the assigned region as required.
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match
Company Pension Plan
Health Insurance
Paid time-off
Mileage reimbursement
Continuing education
The hourly rate for applicants in this position generally ranges between $30 and $35.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada, Inc.
Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs.
Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Type: Permanent Location: Murfreesboro, Tennessee
Posted: 2026-09-11 15:11:48
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Miami, FL area.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the West Palm Beach, Lauderdale, Miami territory.
You may live anywhere near these three metros.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training in commercial construction.
Construction knowledge (i.e., waterproofing, sealants, air barriers, framing, modular, ICF, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-09-11 15:11:46
-
JOB DESCRIPTION
RPM Industrial Coatings Group in Hudson, NC is looking for 2nd Shift Vat Washers ($2 Shift Differential).
$1,000 Sign-On Bonus!
GENERAL SUMMARY:
Cleans interior of batch processing tanks and vats to remove residue left after batches are filled off into containers.
Maintain used "wash" drums and account for used cleaning solvent (wash).
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Drain tank/vat of remaining batch material
Scrape and/or scrub interior of tank/vat to remove residue
Use appropriate cleaning solvent to clean tank/vat
Remove residue and cleaning solvent from tank/vat with squeegees, pump and/or suction hoses
Dry tank/vat
Inspect tank/vat to ensure no chance of contamination before authorizing tank/vat for use
Empty used cleaning solvent into appropriate used wash drum
Maintain used wash drum area by tracking amount of wash in drum and replacing filled drums
Apply proper labeling to empty wash drums to prepare for use
Maintain log of used cleaning solvents (wash)
Assist in Filling area as needed
Maintain neat and orderly work area
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required
Basic reading and comprehension skills
Basic math/measurement skills
Specific Knowledge, Skills, and Abilities Required
Basic machine operation capabilities
Reasoning Ability: Ability to determine correctness of tank/vat cleaning and filling procedures in relation to specified guidelines learned during initial training and during any ongoing training.
CERTIFICATES, LICENSES, REGISTRATIONS: N/A
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals to perform the essential functions.
While performing the essential functions of this job the employee is required to stand and use hands to grasp, handle or feel.
The employee is required to walk, bend, stoop, and talk or hear.
Employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
WORK ENVIRONMENT
The work environment is representative of those an employee would encounter in a normal paint manufacturing facility.
The employee is exposed to solvent vapors at well below the OSHA permissible exposure limit and when required, adequate personal protective equipment is provided.
The employee is frequently exposed to wet and/or humid conditions and moving mechanical parts.
The noise level is usually moderate.
KEY PERFORMANCE INDICATORS (KPI)
Number of tanks/vats cleaned
Accuracy of required paperwork
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Type: Permanent Location: Hudson, North Carolina
Posted: 2026-09-10 15:12:37
