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We are looking for a Team Manager for a organisation's Fostering service in Worcestershire.
This is a full time and hybrid working position.
You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)
About the team
This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach.
This team has flexible and creative ways of working and is well known for being a champion of equality and diversity within the Fostering community.
About you
The successful candidate will have Senior Social Worker or Management experience within Fostering Social Work teams post qualification and whilst having an up-to-date understanding of relevant legislation.
You will also need to be willing to travel into the office at least 3 days per week.
What's on offer?
A salary of up to £56,000
Car Allowance
Mileage covered
Hybrid working
Bonuses - Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice.
Medical Platform - Cashback for various medical appointments & treatments including optical and dental with MediCash.
Awards - Win up to £150 in vouchers every month from our REACH Awards.
Life Assurance Scheme - 3 x annual salary after successful completion of your probation review.
Training & development opportunities
Hours: Full time / Permanent
For more information, please contact Jamil Olweny
07587 031 098 / jolweny@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
Type: Permanent Location: Worcestershire, England
Salary / Rate: £52000 - £57200 per annum + benefits
Posted: 2026-04-20 16:00:16
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JOB DESCRIPTION
Essential Functions
Processes HR documents including all new-hire and termination paperwork, training documents, benefits, and employee changes.
Process, track and maintain all new-hire and on-boarding requirements, including physical, background checks, I-9 employment eligibility and paperwork.
Conduct new Employee Orientation. Maintain all government and internal required logs and reports; i.e., EEO, AAP, New Hire and Termination logs. Help organize training and development initiatives. Assist in recruiting process by sourcing, screening resumes, and scheduling interviews and testing as needed. Support implementation of human resources policies. Respond to employee inquiries regarding HR policies, benefits, procedures and employee relations. Participate in HR projects and initiatives to improve processes and employee engagement. Ensure compliance with company policies and employment laws. Generate reports and assist with HR metrics tracking. Monitor employee morale and company culture. Provides administrative support to Office Team. Monthly visit to out of state facility.
Minimum Requirements
Bachelor's degree in business administration or a related discipline (HR Preferred); suitable combination of education and relevant experience will be considered.
Three to Five years' HR experience. Good knowledge of employment/labor laws. Excellent communication, verbal and written skills. Excellent interpersonal, negotiation and conflict resolution skills. Ability to act with integrity, professionalism and confidentiality. Desire to work as a team with a result driven approach.
Preferred Requirements
Ability to understand business operations from both a strategic and tactical perspective. Experience in a Manufacturing plant or Distribution Center, preferred. Experience with Oracle systems (e.g., Oracle HRMS, Oracle Cloud, or Oracle Database) strongly preferred.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Requires travel up to 25% within company plants, distribution facilities and other North American locations.
May have occasional exposure to various manufacturing chemicals during travels.
Benefits and Compensation
The salary range for applicants in this position generally ranges between $51,000 and $55,000.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fort Wayne, Indiana
Posted: 2026-04-20 14:10:10
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Opportunity for a talented Information Security Manager / IT Manager - in a brand new role within a highly successful business to work full-time, on a 12 month fixed term contract Monday - Friday, 9am-5:30pm.
Main Duties will include:
Responsible for developing the data strategy alongside senior management.
Responsible for imbedding data strategy and leading the implementation project.
Responsible for meeting the business needs and implementation needs following agreed standards, identifying opportunities for organic growth and mutual value during engagement delivery.
Responsible for maintaining consistent standards and alignment to ISO27001 (Information Security) and ISO42001 (AI)
Responsible for documented framework to ensure policies align with data protection, security, and confidentiality requirements.
Responsible for standardising processes, tools and documentation for all data re4lated deliverable.
Responsible for Incident Management.
Responsible for Business Continuity.
Responsible for Monthly Management Reporting.
Responsible person as the point of contact between the Commercial Business Unit in understanding the threats and opportunities within Information Security.
Attending and partaking in the quarterly Risk Register meeting
Responsible for daily IT operations whilst providing support for data products, platforms and projects.
Lead Internal Projects – Cyber, IT, AI, IT Change Management.
Lead with external auditors and regulatory bodies to uphold ISO certification standards where necessary
Responsible for managing supplier relationships.
Managing junior team members.
Qualification, Skills and Experience required:
BSc Computer Science or equivalent
Information Technology Infrastructure Library or equivalent
3-5 years in IT Management
Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security, and cybersecurity frameworks.
Strong organisational skills and attention to detail
Proven ability to handle confidential and sensitive information
Advanced MS Office knowledge
Proven problem Solving and decision-making abilities
Behaviours encouraged:
Professionalism & Ethics: Maintaining integrity, honesty, and taking responsibility for mistakes.
Reliability & Punctuality: Being dependable, consistent in performance, and respecting time.
Collaboration & Teamwork: Working well with others and offering support.
Effective Communication: Being a good listener, sharing information clearly, and providing constructive feedback.
Positive Attitude: Remaining professional and optimistic, even under pressure.
Adaptability: Showing flexibility and willingness to learn new tasks.
Respect & Courtesy: Treating colleagues, managers, and clients with respect, regardless of differing opinions.
Fixed Term: 12 months ....Read more...
Type: Permanent Location: Egham, England
Start:
Duration:
Salary / Rate: £40000 - £60000 Per Annum
Posted: 2026-04-20 11:06:02
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An exciting opportunity has arisen for a Property Paralegal / Junior Solicitor to join a well-established law firm known for delivering expert legal advice across multiple practice areas including property, family, litigation, and private client matters.
As a Property Paralegal / Junior Solicitor, you will be responsible for assisting with commercial property transactions and residential new build plot sales.
This office-based role offers a salary range of £30,000 - £35,000 and benefits.
The ideal candidate will have previous property law experience.
You Will Be Responsible For:
* Drafting and preparing various commercial property documents, including leases and licences
* Assisting with property agreements and documents related to land transactions
* Supporting residential property transactions, including the preparation of contracts and liaising with estate agents
* Acting as the first point of review for pre-contract enquiries
* Assisting with auction purchases and property refinancing transactions
* Preparing corporate documents for commercial refinancing, including minutes and director certificates
* Managing a caseload of assigned matters under supervision
What We Are Looking For
* Previously worked as a Property Paralegal, Junior Solicitor, Real Estate Solicitor, Conveyancing Paralegal, Conveyancing Solicitor, Property Legal Assistant, Junior Real Estate Solicitor, Property Solicitor, Trainee Solicitor, Property Law Paralegal, Real Estate Legal Assistant, NQ Solicitor, Legal Executive or in a similar role.
* Prior experience in commercial and/or residential property law
* Familiarity with Practical Law Company (PLC) precedents
* Sound IT skills and familiarity with case management systems
* Strong academic background and legal research skills
* Ability to work independently and manage files with minimal support
This is a fantastic opportunity for an aspiring property law professional looking to progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: East London, England
Start:
Duration:
Salary / Rate: £30000 - £35000 Per Annum
Posted: 2026-04-20 09:52:57
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Commercial Account Executive - Chester - Hybrid - Up to £80,000 +
Join a well-established brokerage that's serious about growth — and ready to back the right person to help drive it.
This is a role for an experienced Account Executive who's built a strong book and wants the platform to take it further.
You'll have genuine autonomy over your portfolio, access to warm leads through banking partnerships, and the backing of in-house underwriting and specialist teams — so you can focus on what you do best.
Salary: Up to £80,000 (depending on book size) Location: Chester Working pattern: Hybrid — 1 day in the office
What you'll be doing
Managing and growing your own portfolio of commercial clients
Driving new business through your existing relationships and network
Working across general commercial lines, with additional opportunity within specialist schemes
Accessing warm leads via banking partnerships and internal referral channels
Collaborating with in-house underwriting and specialist teams
Supported by a structured broking and placement function — so you're not doing it alone
What they're looking for
A proven track record as a Commercial Account Executive
An existing book of business or strong pipeline ready to bring across
Confidence in new business generation and client development
Solid experience across general commercial lines
Someone who can operate independently and think commercially
Why this role?
Salary up to £100,000 depending on book size — with quarterly and annual bonuses on top
Access to warm leads through established banking partnerships
In-house underwriting support and specialist schemes to strengthen your offering
A well-structured office with strong infrastructure behind you
An immediate hiring need — decisions are being made quickly
Ready to make a move? Get in touch — even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Chester, England
Start: ASAP
Salary / Rate: £60000.00 - £100000.00 per annum
Posted: 2026-04-20 07:33:01
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Commercial Account Handler - Rotherham - Up to £35,000
Join a long-standing independent brokerage where you'll get genuine variety, a supportive team, and the stability to build something for the long term.
This is a solid handling role for someone who takes pride in doing things properly.
You'll manage a varied portfolio of commercial clients across multiple classes, with the backing of an experienced team and a brokerage that's been around long enough to do things right.
Salary: Up to £35,000 Location: Rotherham Working pattern: Office based
What you'll be doing
Managing a portfolio of commercial clients across multiple classes and industries
Handling renewals, MTAs and day-to-day client servicing
Building and maintaining strong relationships with clients and insurers
Supporting the wider team where needed
What they're looking for
Experience in commercial account handling
Cross-class knowledge across core commercial lines
Acturis experience preferred
Strong organisation and attention to detail
Someone reliable, hardworking and easy to work with
Why this role?
Varied client portfolio — a good mix of industries and policy types
Supportive team and a genuinely positive culture
A stable, long-standing brokerage with a strong local reputation
Clear progression opportunities for those who want them
Ready to make a move? Get in touch — even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Rotherham, England
Start: ASAP
Salary / Rate: £30000.00 - £35000.00 per annum
Posted: 2026-04-20 07:27:09
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Commercial Account Handler - Leicester - Up to £35,000
Join one of the most well-respected names in commercial broking and take real ownership of a client book - backed by a high-performing team and a culture that genuinely supports your development.
This is a role for an experienced commercial handler who's ready to stop just processing and start owning.
You'll manage a portfolio of SME clients across multiple classes, with the support of a close-knit team and a brokerage that invests in the people it brings in.
Salary: Up to £35,000 Location: Leicester
What you'll be doing
Managing renewals and MTAs across a portfolio of cross-class SME clients
Taking real ownership of a combined SME book with a focus on strong client retention
Making proactive contact with clients ahead of renewals
Working closely with Account Executives to ensure clients are properly looked after
What they're looking for
Solid experience in commercial insurance handling
A client-first approach to broking - someone who builds relationships, not just processes policies
Acturis experience ideal but not essential
Cert CII beneficial but not required
Why this role?
A nationally respected brokerage with a strong reputation across commercial lines
Real ownership of your book - not just supporting someone else's
Personalised development plans and support with further CII qualifications
A small, supportive office culture within a larger, well-resourced business
Ready to make a move? Get in touch - even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Leicester, England
Start: ASAP
Salary / Rate: £30000.00 - £35000.00 per annum
Posted: 2026-04-20 07:22:43
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An exciting opportunity has arisen for a Systems Engineer, focussed on Integration & Test, to join a team developing advanced flight simulation systems used by pilot training operations around the world.
You will play a key role in system integration, verification, and validation, ensuring these complex simulators meet rigorous operational standards and customer requirements.
This is a hands-on position at the heart of a major transformation programme, ideal for someone who is highly motivated, customer-focused, and eager to implement change.
Key Responsibilities
- Contribute to the integration of hardware and software subsystems into cohesive flight simulation systems.
- Collaborate with multidisciplinary teams to design and execute integration procedures.
- Diagnose and resolve integration issues, optimizing system configurations for performance and reliability.
- Define and execute test plans to verify functionality, safety, and regulatory compliance.
- Develop and conduct test procedures to validate the accuracy and reliability of flight simulation systems.
- Respond to issues identified during testing or customer feedback.
- Troubleshooting, root-cause analysis, and technical support to resolve complex system problems quickly.
Qualifications & Experience
- Bachelors degree in Aerospace, Electrical, or Systems Engineering, or a related field (Masters a plus).
- Proficiency in system integration, hardware/software interfaces, and performance testing.
- Experience with simulation tools and platforms (e.g., MATLAB, Simulink, RTOS).
- Excellent written and verbal communication skills and strong analytical/problem-solving abilities.
Benefits
- Discretionary Annual Bonus
- 25 days holiday (plus bank holidays), increasing with service, with the option to buy/sell up to 5 days.
- Private medical insurance (optional family cover).
- Pension scheme with up to 7% employer contribution.
- Life assurance (4x salary, flexible up to 10x).
- Group income protection.
- Flexible benefits including healthcare cash plan, dental cover, gym membership, critical illness cover, and cycle-to-work scheme.
- Employee assistance programme for mental health and wellbeing support.
- Subsidised staff restaurant and on-site parking with electric vehicle charging stations.
Additional Information
- Primarily office-based (four days a week) with regular lab and simulator facility interaction.
- Applicants must have the right to work in the UK.
This is a unique opportunity to contribute to next-generation flight simulation technology, working with cutting-edge systems that enhance pilot training and aviation safety worldwide.
TT ....Read more...
Type: Permanent Location: West Sussex,England
Start: 20/04/2026
Salary / Rate: Competitive
Posted: 2026-04-20 07:09:07
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Java Software Engineer - Renewable Energy - Innsbruck, Austria
(Tech stack: Software Engineer, Java, Spring Boot, Java SE,, React, Angular 14, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, Maven, Hibernate, JUnit, DevOps, Tomcat, Full Stack Development, RESTful Web API, SQL (MySQL, PostgreSQL), NoSQL, Git, Docker, Kubernetes, CI/CD, Frontend and Backend Frameworks, Software Architecture.)
At this very moment, our client is developing the world's first intelligent answer engine based on semantic information recognition, dedicated to advancing Renewable Energy.
This cutting-edge solution harnesses innovative cloud data technology, distinguishing meaning not through search terms, but through content correlations, enabling it to generate insightful answers from renewable energy data.
Our client has assembled some of the brightest minds in Renewable Energy software development, with a dedicated focus on this project for the past three years, and they are now poised to make a significant impact in the industry.
Their overarching ambition is to become a leader in the field of Renewable Energy by 2026.
As part of their strategic expansion efforts, they have established a state-of-the-art office in Austria.
In line with this expansion, they are in search of the next generation of Renewable Energy Software Engineers to elevate this innovative solution to new heights.
They are seeking Renewable Energy Software Engineers with expertise in Java, Spring Boot, Java SE, React, Angular 14, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, Maven, Hibernate, JUnit, DevOps, TomcatFull Stack Development, RESTful Web API, SQL (MySQL, PostgreSQL), NoSQL, Git, Docker, Kubernetes, CI/CD, Frontend and Backend Frameworks, Software Architecture.
Join us in shaping the future of Renewable Energy!
These Software Engineer positions come with the following benefits:
10% bonus (5% based on personal performance, 5% based on company performance).
Training allowance of €10.000 per year.
Free lunch.
Summer exchange programme with European offices (the company will pay for accommodation for you and your family for a period of up to six weeks).
Flexible working hours.
Free gym membership.
2 days per month allocated for team building activities
Location: Innsbruck, Austria/ Hybrid Working
Salary: €50,000 - €65,000 + Bonus + Benefits
Applicants must be based in Austria and have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET ....Read more...
Type: Permanent Location: Innsbruck, Austria
Start: ASAP
Salary / Rate: €50000 - €65000 per annum + + Bonus + Benefits + Pension
Posted: 2026-04-20 01:03:24
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Graduate .NET Developer - Investment Bank - London
(Tech stack: Graduate .NET Developer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, Graduate .NET Developer)
Our client is the world's most respected banking institution.
Their story dates back to the 1890s and today they operate from over 10,000 offices in 100 countries.
Working in tandem with Microsoft they are about to embark upon one of the largest .NET / C# software development projects to take place within the financial services arena for the past 20 years.
Graduate .NET Developer will be working on the design and development of a brand new .NET / C# investment banking application that will be the envy of the industry.
We are seeking several passionate Graduate .NET Developer who have recently graduated with a degree in Computer Science (or a related subject) and have a basic understanding of the .NET framework (.NET, .NET Core, C# or C#.NET winforms) and Azure SQL.
Our client offers training in: Our client offers training in: .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch and MongoDB.
This is a truly amazing opportunity to work for a prestigious banking brand that will do wonders for your CV.
They invest heavily in training and career development; top performers are guaranteed their first promotion and pay rise within 6 months of joining.
Location: London, UK / Remote Working
Salary: £35,000 - £60,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NC/RG/GRADBAN ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £35000 - £60000 per annum + Bonus + Pension + Benefits
Posted: 2026-04-20 01:03:18
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Senior Cloud Platform Engineer - SaaS - Bern / Hybrid
(Key skills: Cloud Platform Engineering, Azure (or AWS/GCP), Kubernetes, DevOps, Infrastructure as Code, CI/CD, Automation, Cloud Security, Azure DevOps, Python / Bash, Microservices, Monitoring & Support, Agile, Cross-Functional Collaboration)
Are you a highly experienced Cloud Platform Engineer with a passion for shaping the backbone of modern SaaS platforms? Do you thrive in environments where innovation, automation and reliability are the hallmarks of successful delivery? If so, this is a fantastic opportunity to take a central engineering role in a forward-thinking technology organisation with global reach.
Our client, a growing international SaaS company expanding its operations, is seeking a Senior Cloud Platform Engineer to design, deploy, operate and optimise cloud infrastructure that supports mission-critical applications and services.
Based in Bern with hybrid working (3-days in Offices & 2-days at home), you'll be part of a dynamic engineering team responsible for delivering secure, scalable and resilient cloud environments that underpin business performance and customer experience.
In this role, you will be instrumental in architecting and managing cloud platforms, with a strong focus on cloud infrastructure and container orchestration.
You'll design, implement and operate Kubernetes clusters, build and refine automation workflows using Infrastructure as Code tools, and co-own the CI/CD pipelines that enable agile release and delivery processes.
Partnering with development, security and operations teams, you'll define and embed cloud and container best practices that deliver speed without compromising resilience or compliance.
The ideal candidate will bring proven hands-on experience in cloud and DevOps engineering, including deep familiarity with cloud services (Azure experience is particularly valuable, though AWS/GCP background is also highly relevant).
You'll have a solid understanding of Kubernetes platform management, microservices architectures and modern automation practices.
Excellent communication skills and the ability to work collaboratively across teams are essential for success.
This is a rare chance to play a strategic and highly technical role building cloud solutions that power scalable, enterprise-class SaaS platforms — with the freedom to innovate and influence long-term technical direction.
Location: Bern, Switzerland / Hybrid working
Salary: CHF 110,000 - CHF135,000 + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROPEREC ....Read more...
Type: Permanent Location: Bern, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc120000 - Swiss Franc135000 per annum + + Benefits
Posted: 2026-04-20 01:02:36
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Documentation & SharePoint Specialist - HealthTech - Cumbria
(Key skills: Technical Documentation, HealthTech Systems, SharePoint Online, SharePoint 2016/2019, Knowledge Base Management, SQL, HTML, JavaScript, C#, ISO9001, ISO27001, Second-Line Support)
Are you a detail-driven documentation specialist with strong SharePoint expertise and a passion for supporting systems that genuinely make a difference? Do you thrive in environments where accuracy, governance and clarity are essential to maintaining life-critical digital platforms? This is a fantastic opportunity to join a growing health technology organisation delivering software that underpins essential healthcare services.
Our client is an established UK-based health tech business providing mission-critical systems that support operational and clinical environments.
They are seeking a Documentation & SharePoint Specialist to take ownership of documentation across a large-scale healthcare platform, ensuring that knowledge resources remain accurate, controlled and aligned with evolving system releases.
You will manage and maintain a comprehensive online knowledge base, collating and preparing documentation ahead of publication and ensuring version control across live and test environments.
Working closely with technical, support and operational teams, you will translate complex system processes — including database relationships, background services and configuration logic — into clear, structured guidance accessible to both technical and non-technical healthcare users.
Alongside documentation ownership, you will design, implement and support SharePoint solutions across the organisation.
This includes customising SharePoint features in line with business needs, maintaining structured repositories and ensuring compliance with ISO9001 and ISO27001 standards — particularly important in regulated healthcare environments.
The role will also involve providing second-line support input where required, helping respond to user queries and ensuring that documentation reflects real-world system usage.
A strong understanding of structured documentation processes, governance and controlled release cycles is key.
The ideal candidate will bring proven experience in a Documentation or SharePoint-focused role, outstanding organisational skills and the ability to communicate complex technical concepts in plain English.
Experience with SharePoint Online and SharePoint 2016/2019 is essential.
SQL knowledge and the ability to work with HTML, Razor/C# and JavaScript are highly advantageous.
Exposure to understanding application code is beneficial but not essential.
This is an excellent opportunity to contribute to healthcare technology that supports critical services, within a collaborative and employee-focused organisation that values precision, quality and continuous improvement.
Location: Burton-in-Kendal, Cumbria Salary: £35,000 - £45,000 + Bonus + Private Healthcare + Benefits Hybrid: 3 days in the offices (5-days a week in the offices during probation)
Applicants must have the right to work in the UK.
NOIRUKTECHREC NOIRUKREC ....Read more...
Type: Permanent Location: Kendal, England
Start: ASAP
Salary / Rate: £35000 - £45000 per annum + + Bonus + Benefits + Pension
Posted: 2026-04-20 01:02:19
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Front End Developer - FinTech - Newcastle
(Tech stack: Front End Developer, React, TypeScript, Websockets, SignalR, Containers, Orchestration, UX, Usability, Programmer, Developer, Architect, Front End Developer)
Our client is a cutting-edge FinTech company with a reputation for innovation and excellence.
They design and build advanced trading and analytics platforms used globally by some of the world's leading financial institutions.
With ambitious plans for growth and new product launches, they are now seeking a talented Front End Developer to join their team in Newcastle.
As a Front End Developer, you will take ownership of building intuitive, performant, and scalable user interfaces.
You will work closely with developers across the stack, as well as directly with end-users, to shape requirements and deliver best-in-class digital experiences.
This is an opportunity to work in a highly collaborative, innovation-driven environment where your ideas and expertise will directly shape the future of their products.
The successful candidate will bring:
A 2:1 or higher degree in Computer Science (essential).
Strong recent experience with modern front-end frameworks, particularly React, alongside TypeScript.
Background working with real-time communication tools such as Websockets or SignalR.
Familiarity with containerisation and orchestration platforms.
A genuine enthusiasm for creating clean, usable, and engaging interfaces.
The confidence to collaborate across different teams and engage directly with users to refine solutions.
A proactive, problem-solving mindset with a drive for innovation and ownership.
Curiosity to understand the wider business domain and translate this knowledge into technical solutions.
Prior exposure to financial services will be viewed positively but is not essential.
This is a fantastic opportunity to join a forward-thinking company where you will be empowered to innovate, solve challenging problems, and build products that make a real impact.
Location: Newcastle, UK (Fully Office Based)
Salary: £45,000 - £80,000 + Bonus + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHRECNOIRUKREC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Salary / Rate: £45000 - £80000 per annum
Posted: 2026-04-20 01:02:03
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DevOps Engineer - FinTech - Newcastle
(Tech stack: DevOps Engineer, PowerShell, C#, Java, Python, Ansible, Terraform, Docker, Kubernetes, Docker Swarm, ELK, Grafana, CI/CD, TeamCity, SQL Server, Windows, Linux, Programmer, Developer, Architect, DevOps Engineer)
Our client is a cutting-edge FinTech company with a reputation for innovation and excellence.
They design and build advanced trading and analytics platforms used globally by some of the world's leading financial institutions.
With ambitious plans for growth and new product launches, they are now seeking a talented DevOps Engineer to join their team in Newcastle.
As a DevOps Engineer, you will be responsible for creating, maintaining, and optimising the infrastructure and pipelines that support highly complex financial software platforms.
You'll work closely with developers and stakeholders, ensuring deployments are seamless, environments are robust, and systems are both secure and scalable.
This is a fantastic opportunity to apply your technical expertise in a collaborative, fast-paced environment where innovation is actively encouraged.
The successful candidate will bring:
A 2:1 degree or above in Computer Science (or related), ideally from a top university.
Strong ability in scripting with PowerShell or a similar language.
Hands-on coding skills in at least one of C#, Java, or Python.
Practical knowledge of automation tools such as Terraform or Ansible.
Background in container platforms (e.g., Docker) with orchestration using Kubernetes or Swarm.
Familiarity with system monitoring solutions (e.g., ELK, Grafana, or similar).
Proven track record in building and maintaining CI/CD pipelines, preferably with TeamCity.
Experience working with SQL databases, particularly Microsoft SQL Server.
Comfort managing both Windows and Linux environments.
The ability to communicate clearly with colleagues and clients to resolve challenges and deliver solutions.
Desirable (but not essential):
Working knowledge of Atlassian products such as JIRA or Bitbucket.
Exposure to artifact management tools like Artifactory.
Deployment automation experience with Octopus Deploy.
Awareness of code quality and analysis tools (e.g., SonarQube).
Background with job scheduling platforms such as Control-M.
Experience with major cloud providers (Azure, AWS, GCP).
Familiarity with VMware (vSphere) and storage area networks.
Previous experience in financial services would be advantageous, though not a requirement.
This is an exceptional opportunity to join a forward-thinking organisation where your contributions will directly shape the delivery of world-class FinTech products.
Location: Newcastle, UK (Fully Office Based)
Salary: £50,000 - £90,000 + Bonus + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
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Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Salary / Rate: £50000 - £90000 per annum
Posted: 2026-04-20 01:01:22
-
Sales Executive
Stockport - Must be able to drive
Salary up to £35,000 + Car Allowance + Benefits
The Opportunity:
Get Recruited are recruiting on behalf of a B2B communications business.
This is a field and office based sales role focused on winning new business.
You'll be out meeting clients face-to-face, building relationships, and bringing in new accounts.
This would be a great opportunity for someone from a Sales Executive, Business Development Manager, Telesales Executive, Business Development Representative, Field Sales, Telesales or similar role.
The Role:
Finding and winning new business clients
Visiting businesses regularly and building relationships
Speaking to key decision-makers (owners, directors, managers)
Selling products and growing new accounts
Spotting opportunities to introduce other services
Understanding client needs and recommending the right solutions
Keeping your pipeline organised and up to date
Working with internal teams to onboard new clients smoothly
Hitting targets for new business and revenue
The Person:
Must be able to drive
Background in B2B sales
Proven track record of winning new business
Driven and motivated to win new business
Strong relationship builder
Good face-to-face communication skills
Organised with good pipeline management
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Stockport, England
Start: ASAP
Salary / Rate: £30000.00 - £40000.00 per annum + Uncapped Commission
Posted: 2026-04-19 09:00:11
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the Virginia territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry.
A minimum of two years of customer service experience is preferred
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Assembly line related product segments
Basic knowledge of product chemistries
Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Virginia
Posted: 2026-04-18 22:10:51
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the NYC territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2026-04-18 22:10:40
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the great Los Angeles, CA area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Los Angeles, California
Posted: 2026-04-18 22:10:24
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Northern California region.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the Bay Area in or around San Jose, Oakland, San Francisco, Walnut Creek, etc.
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: San Jose, California
Posted: 2026-04-18 22:10:12
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the NYC territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2026-04-18 22:09:45
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the Virginia territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry.
A minimum of two years of customer service experience is preferred
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Assembly line related product segments
Basic knowledge of product chemistries
Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Virginia
Posted: 2026-04-18 22:09:44
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the great Los Angeles, CA area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Los Angeles, California
Posted: 2026-04-18 22:09:42
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Northern California region.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the Bay Area in or around San Jose, Oakland, San Francisco, Walnut Creek, etc.
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: San Jose, California
Posted: 2026-04-18 22:09:35
-
JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions.
Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments.
This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems.
Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-04-18 14:09:45
-
JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions.
Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments.
This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems.
Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-04-18 14:09:02
