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.NET Software Engineer - Fastest-Growing Internet Co Ever - Berlin, Germany
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, Azure, Angular 21, Vue.js, TypeScript, Multithreading, RESTful, ASP.NET Core Web API, EF Core 10.0, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client is changing the way merchants and consumers connect with each other worldwide, and the change has barely started.
In 2024, they were the fastest-growing internet company ever, and they drove more than €4 billion in revenue to local businesses.
As they continue to evolve, their vision is to become the operating system for local commerce by providing an integrated suite of tools and services for local businesses to help them understand their customers better, compete effectively, and increase profits.
To help them on this mission, they are looking for .NET Software Engineer to work on the development of complex Greenfield software applications.
.NET Software Engineer applicants should have detailed knowledge of: .NET, .NET Core, C# and Azure SQL.
Our client can provide you with training into: .NET 10.0, C# 14, Azure, Angular 21, Vue.js, TypeScript, Multithreading, RESTful, ASP.NET Core Web API, EF Core 10.0, Solid, DRY, LINQ and MongoDB.
These positions come with an extensive benefits package including bonuses, stock options and a training budget.
Location: Berlin, Germany / Remote Working
Salary: €65.000 - €75.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSPNOIRGERMANYRECNOIREUROPEREC
NC/CM/BER6575 ....Read more...
Type: Permanent Location: Berlin, Germany
Start: ASAP
Salary / Rate: €65000 - €75000 per annum + Bonus + Benefits
Posted: 2026-10-12 02:00:36
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.NET Developer - Global Phenomenon - Newcastle upon Tyne, Tyne and Wear
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard, Programmer, Full Stack Engineer, Architect, .NET Developer)
Our client has created a global phenomenon, connecting people online to unique travel experiences, in more than 60,000 cities and 180 countries.
As they approach their 10th anniversary they are looking to produce a revolutionary set of products and services that will transform the travel industry beyond recognition.
For our client, engineering is not just a job but a practice that they want to perfect.
They aim to keep their systems modular, their code clean, and their documentation clear, and they follow the idea of leaving things better than how you found it.
It is not just about the code — putting the right processes and tools in place to make developers happy and efficient is important to our client because it gives their .NET Developer the time to focus on polishing the product.
Working on a new payment solution, you will be given the opportunity to operate at all levels of the stack: the UIs that allow people all over the world to pay and get paid in their locally preferred methods, the APIs and processor integrations to send payment instructions to their wide network of partners, the offline reporting and reconciliation pipelines that ensure financial data integrity and allow the business to operate, and more.
We are seeking .NET Developer with a strong grasp of object orientated development principles and sound knowledge of: .NET, .NET Core, C# and Azure SQL.
You will receive industry recognized training in all aspects of: .NET 10.0, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard.
Solid, DRY, LINQ and MongoDB.
Our client offers a structured career progression programme.
It is common place for developers within their firm to receive their first promotion (and pay rise!) within 6 months of joining.
All positions come with the following benefits:
Company shares
Bonus (typically 20%)
Pension (11%)
Private medical healthcare (family plan included)
27 days holiday
Quarterly employee travel coupon
Community involvement (4 hours per month to give back to the community)
Much more...
No global movement springs from individuals.
It takes an entire team united behind something big.
Together, they work hard, they laugh a lot, they brainstorm nonstop, they use hundreds of Post-Its a week, and they give the best high-fives in town.
If you are interested in being a part of this movement please apply today!
Location: Newcastle upon Tyne, Tyne and Wear, UK / Remote Working
Salary: £45,000 - £85,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/RC/NEWET ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £85000 per annum + Bonus + Pension + Benefits
Posted: 2026-10-12 02:00:25
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.NET Developer, Azure - Formula One Racing Team - London
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, Azure SQL, .NET MAUI, GitHub Copilot, Docker, Kubernetes, Microservices architecture, Angular 21, Vue.js, TypeScript, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in the 1970s our client has one of the richest heritages in motor sport.
To date they have notched up multiple FI drivers' world championship titles and constructor's world championships.
They are about to embark upon their decade of innovation programme; this will include the delivery of several enterprise level .NET / C# software development projects that will be critical to the future success of the business.
We are seeking several .NET Developer with strong experience and a skill set that encompasses: .NET, .NET Core and SQL Azure.
Our client can provide you with industry recognised training in: .NET 10.0, ASP.NET Core, C# 14, Azure SQL, .NET MAUI, GitHub Copilot, Docker, Kubernetes, Microservices architecture, Angular 21, Vue.js, TypeScript, Azure, AWS, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
You will follow a structured career development programme with the view to being promoted within 12 months.
Our client offers extensive benefits including VIP trips to F1 races such as Monaco and Shanghai!
Location: London, UK / Remote Working
Salary: £45,000 - £55,000 + Bonus + Pension + Benefits
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
NOIRUKNETRECNOIRUKREC
NC/NET/105 ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £55000 per annum + Bonus + Pension + Benefits
Posted: 2026-10-12 02:00:15
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.NET Developer
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard, Programmer, Full Stack Engineer, Architect, .NET Developer)
Our client is a global video technology company with a strong presence in 17 countries.
Using cutting edge technologies they help their clients join the dots on Facebook, YouTube and the social web.
Their mission is to deliver the most awesome social video advertising campaigns on the planet.
Due to continued growth and expansion they are seeking several .NET Developer to work on the development of revolutionary web based software applications.
We are keen to hear from .NET Developer candidates with a good grasp of technologies that include: .NET, .NET Core, C# and Azure SQL.
Our client will give you the opportunity to work on enterprise level software development projects and training into: .NET 10.0, ASP.NET Core, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard, Azure, Solid, DRY, LINQ, Agile and MongoDB.
You will follow the firm's rapid career progression programme.
Previous top performers have achieved several promotions (and pay rises) within 12 months of joining.
If you are ready to join a really cool company with a proven business model and a start-up feel, this could be the company for you!
Location: London, UK / Remote Working
Salary: £40,000 - £60,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/NET/107 ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40000 - £60000 per annum + Bonus + Pension + Benefits
Posted: 2026-10-12 02:00:12
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.NET Software Engineer - Global Phenomenon - Berlin, Germany
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client has created a global phenomenon, connecting people online to unique travel experiences, in more than 60,000 cities and 180 countries.
As they approach their 10th anniversary they are looking to produce a revolutionary set of products and services that will transform the travel industry beyond recognition.
For our client, engineering is not just a job but a practice that they want to perfect.
They aim to keep their systems modular, their code clean, and their documentation clear, and they follow the idea of leaving things better than how you found it.
It is not just about the code — putting the right processes and tools in place to make developers happy and efficient is important to our client because it gives their .NET Software Engineer the time to focus on polishing the product.
Working on a new payment solution, you will be given the opportunity to operate at all levels of the stack: the UIs that allow people all over the world to pay and get paid in their locally preferred methods, the APIs and processor integrations to send payment instructions to their wide network of partners, the offline reporting and reconciliation pipelines that ensure financial data integrity and allow the business to operate, and more.
We are seeking .NET Software Engineer with a strong grasp of object orientated development principles and sound knowledge of: .NET, .NET Core, C# and Azure SQL.
You will receive industry recognized training in all aspects of: .NET 10.0, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard.
Solid, DRY, LINQ and MongoDB.
Our client offers a structured career progression programme.
It is common place for developers within their firm to receive their first promotion (and pay rise!) within 6 months of joining.
All positions come with the following benefits:
Company shares
Bonus (typically 20%)
Quarterly employee travel coupon
Community involvement (4 hours per month to give back to the community)
Much more...
No global movement springs from individuals.
It takes an entire team united behind something big.
Together, they work hard, they laugh a lot, they brainstorm nonstop, they use hundreds of Post-Its a week, and they give the best high-fives in town.
If you are interested in being a part of this movement please apply today!
Location: Berlin, Germany / Remote Working
Salary: €50.000 - €60.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSPNOIRGERMANYRECNOIREUROPEREC
NC/CM/BER5060 ....Read more...
Type: Permanent Location: Berlin, Germany
Start: ASAP
Salary / Rate: €50000 - €60000 per annum + Bonus + Benefits
Posted: 2026-10-12 02:00:11
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.NET Software Engineer - Global Video Technology Company - Berlin, Germany
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client is a global video technology company with a strong presence in 17 countries.
Using cutting edge technologies they help their clients join the dots on Facebook, YouTube and the social web.
Their mission is to deliver the most awesome social video advertising campaigns on the planet.
Due to continued growth and expansion they are seeking several .NET Software Engineer to work on the development of revolutionary web based software applications.
We are keen to hear from .NET Software Engineer candidates with a good grasp of technologies that include: .NET, .NET Core, C# and Azure SQL.
Our client will give you the opportunity to work on enterprise level software development projects and training into: .NET 10.0, ASP.NET Core, C# 14, .NET Aspire, CI/CD, Azure DevOps, EF Core 10.0, Agile, HTML Living Standard, CSS Living Standard, Azure, Solid, DRY, LINQ, Agile and MongoDB.
You will follow the firm's rapid career progression programme.
Previous top performers have achieved several promotions (and pay rises) within 12 months of joining.
If you're ready to join a really cool company with a proven business model and a start-up feel, this could be the company for you!
Location: Berlin, Germany / Remote Working
Salary: €50.000 - €60.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSPNOIRGERMANYRECNOIREUROPEREC
NC/CM/BER5060 ....Read more...
Type: Permanent Location: Berlin, Germany
Start: ASAP
Salary / Rate: €50000 - €60000 per annum + Bonus + Benefits
Posted: 2026-10-12 02:00:10
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Junior .NET Developer - Online Film Rental Company - London
(Tech stack: Junior .NET Developer, .NET 10.0, ASP.NET Core, C# 14, Azure DevOps, Agile, Blazor, JavaScript, React, Multithreading, RESTful, ML.NET, Azure AI, Programmer, Full Stack Engineer, Architect, Junior .NET Developer)
In just over 5 years our client has established themselves as the world's leading internet subscription service for enjoying films and TV programmes.
They currently have over 15 million streaming members across the UK, Europe and North America and have plans to double in size over the next 12 months.
We are seeking several Junior .NET Developer to work on several complex Greenfield .NET / C# software development projects which will be critical to the future success of the business.
Junior .NET Developer candidates should have a sound understanding of object orientated (OO) development and a skill that that includes some of the following (full training will be provided to fill any gaps in your skill set): .NET 10.0, C# 14, Azure DevOps, Agile, Blazor, JavaScript, React, Multithreading, RESTful, ML.NET, Azure AI and MongoDB.
This is an excellent opportunity for a Junior .NET Developer to working within a challenging supportive environment.
Top performers can expect to receive their first promotion (and pay rise) within 6 months.
Our client offers a unique working environment including a free onsite organic restaurant, relaxation pods, games room, background music while you work and flexible working hours.
Location: London, UK / Remote Working
Salary: £25,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NC/RG/JUNET ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £35000 per annum + Bonus + Pension + Benefits
Posted: 2026-10-12 02:00:09
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.NET Software Engineer - Fastest-Growing Internet Co Ever - Eindhoven, Netherlands
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, Azure, Angular 21, Vue.js, TypeScript, Multithreading, RESTful, ASP.NET Core Web API, EF Core 10.0, Programmer, Full Stack Developer, Architect, Ontwikkelaar, .NET Software Engineer)
Our client is changing the way merchants and consumers connect with each other worldwide, and the change has barely started.
In 2024, they were the fastest-growing internet company ever, and they drove more than €4 billion in revenue to local businesses.
As they continue to evolve, their vision is to become the operating system for local commerce by providing an integrated suite of tools and services for local businesses to help them understand their customers better, compete effectively, and increase profits.
To help them on this mission, they are looking for .NET Software Engineer to work on the development of complex Greenfield software applications.
.NET Software Engineer applicants should have detailed knowledge of: .NET, .NET Core, C# and Azure SQL.
Our client can provide you with training into: .NET 10.0, C# 14, Azure, Angular 21, Vue.js, TypeScript, Multithreading, RESTful, ASP.NET Core Web API, EF Core 10.0, Solid, DRY, LINQ and MongoDB.
These positions come with an extensive benefits package including bonuses, stock options and a training budget.
Location: Eindhoven, Netherlands / Remote Working
Salary: €5.000 - €6.000 Per Month + Bonus + Benefits
Applicants must be based in the Netherlands and have the right to work in the Netherlands even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRNETHERLANDSRECSPNOIRNETHERLANDSRECNOIREUROPEREC
NC/CM/EIN5575 ....Read more...
Type: Permanent Location: Eindhoven, Netherlands
Start: ASAP
Salary / Rate: €5000 - €6000 per month + Bonus + Benefits
Posted: 2026-10-12 02:00:09
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Part Time; Tuesday to Friday, 10:00am to 3:00pm, career development in a specialist sector.Are you organised, detail-focused and looking to build a long-term career within a growing and well-established specialist business?Excellent opportunity for someone looking to develop administration and project support skills within a specialist industry, with full in-house training provided and genuine opportunities for increased hours and career progression.
As your skills and confidence grow, there will be opportunities for increased hours, additional responsibilities and long-term progression within the business for the right candidate.Location - Brighouse West Yorkshire What's in it for you as an Administration Assistant?
Tuesday to Friday, 10:00am to 3:00pm (scope to increase hours for the right individual)
Starting salary £12.71 per hour, which will be reviewed as skills and responsibilities develop
Full training and ongoing support
Opportunity to learn a specialist technical industry
Long-term career development opportunities
Friendly and supportive team environment
Key Responsibilities of an Administration Assistant
Input and maintain customer, survey and repair information accurately
Update company systems, records and databases
Progressing to prepare quotations, reports and general documentation
Support scheduling and administration for the Surveys & Repairs team
Manage emails, telephone enquiries and customer communications
Process paperwork and maintain accurate records
Provide general administrative support across the business
Skills & Experience Required Administration Assistant
Good Maths and English skills
Confident using computers and Microsoft Office
Previous administration/ customer service experience
Excellent attention to detail and accuracy is very important!
Organised and methodical approach to work
Strong communication and customer service skills
Positive attitude and willingness to learn
Reliable and professional team player
This role would suit someone from a from a detailed admin background, Administration Co-Ordinator, Administrator, Office Administrator, Sales Administrator, Payroll Administrator, Legal Administrator, Finance Administrator, Project Administrator, Accounts Administrator, Production Administrator, Engineering Administrator, Operations Administrator, Technical Administrator, Logistics Administrator, Customer Service Administrator, Project Administrator, Technical Administrator, Compliance Administrator, Service Administrator.If you have excellent attention to detail, computer literate, eager to learn and looking for an opportunity to grow within a successful specialist local company, we'd love to hear from you. Thank you Fiona E3 Recruitment. ....Read more...
Type: Permanent Location: Brighouse, England
Start: ASAP
Salary / Rate: £12.710 - £12.71 per hour + regular pay review as role progresses
Posted: 2026-10-11 23:35:04
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JOB DESCRIPTION
Compensation:
Base Salary Range: $85,000 - $100,000
Bonus potential (First 2 years average): approx.
$25,000 - $50,000
Supplemental Pay Types: Bonus Pay, car allowance, expenses
Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law.
Essential Functions:
Presents and promotes Stonhard/Liquid Elements products and services to architectural, design and engineering firms with a specific geographic region.
Works with Design Build construction firms.
Maintains accurate files and records involving Stonhard accounts by executing necessary paperwork such as maintaining a Salesforce Automation (SFA) database with projects and activities associated with that project and/or account.
Communicates closely with Stonhard Territory Managers/Project Engineers/Market Managers/Business Development Managers regarding project recommendations, bidding, estimating, and quoting of projects within his/her SFA project pipeline.
Gives group presentations to architects, interior designers and engineers relating to Stonhard/Liquid Elements products and services.
Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management.
Contacts a minimum of 10-15 clients in-person per week.
Enter a minimum of 5 new projects per week within Salesforce.
Minimum Requirements:
2+ years' industry experience in similar sales, design, or equivalent role.
Spend a minimum of 4 days per week in the field with Stonhard customers.
Ability to proactively identify opportunities and quickly implement solutions.
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
Has the ability to organize and prioritize activities.
Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.
Valid Driver's License
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to physically transport sample case and literature to customers (approximately 40 lbs.
weight)
Must possess reliable transportation (driving time in a typical day - 30%
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.Apply for this ad Online! ....Read more...
Type: Permanent Location: District of Columbia, USA
Posted: 2026-10-11 23:13:27
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JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-10-11 23:12:44
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Miami, FL area.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the West Palm Beach, Lauderdale, Miami territory.
You may live anywhere near these three metros.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training in commercial construction.
Construction knowledge (i.e., waterproofing, sealants, air barriers, framing, modular, ICF, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-10-11 23:12:12
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Miami, FL area.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the West Palm Beach, Lauderdale, Miami territory.
You may live anywhere near these three metros.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training in commercial construction.
Construction knowledge (i.e., waterproofing, sealants, air barriers, framing, modular, ICF, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-10-11 23:12:09
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Miami, FL area.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the West Palm Beach, Lauderdale, Miami territory.
You may live anywhere near these three metros.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training in commercial construction.
Construction knowledge (i.e., waterproofing, sealants, air barriers, framing, modular, ICF, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-10-11 23:12:08
-
JOB DESCRIPTION
Compensation:
Base Salary Range: $85,000 - $100,000
Bonus potential (First 2 years average): approx.
$25,000 - $50,000
Supplemental Pay Types: Bonus Pay, car allowance, expenses
Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law.
Essential Functions:
Presents and promotes Stonhard/Liquid Elements products and services to architectural, design and engineering firms with a specific geographic region.
Works with Design Build construction firms.
Maintains accurate files and records involving Stonhard accounts by executing necessary paperwork such as maintaining a Salesforce Automation (SFA) database with projects and activities associated with that project and/or account.
Communicates closely with Stonhard Territory Managers/Project Engineers/Market Managers/Business Development Managers regarding project recommendations, bidding, estimating, and quoting of projects within his/her SFA project pipeline.
Gives group presentations to architects, interior designers and engineers relating to Stonhard/Liquid Elements products and services.
Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management.
Contacts a minimum of 10-15 clients in-person per week.
Enter a minimum of 5 new projects per week within Salesforce.
Minimum Requirements:
2+ years' industry experience in similar sales, design, or equivalent role.
Spend a minimum of 4 days per week in the field with Stonhard customers.
Ability to proactively identify opportunities and quickly implement solutions.
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
Has the ability to organize and prioritize activities.
Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.
Valid Driver's License
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to physically transport sample case and literature to customers (approximately 40 lbs.
weight)
Must possess reliable transportation (driving time in a typical day - 30%
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.Apply for this ad Online! ....Read more...
Type: Permanent Location: District of Columbia, USA
Posted: 2026-10-11 23:12:08
-
JOB DESCRIPTION
Compensation:
Base Salary Range: $85,000 - $100,000
Bonus potential (First 2 years average): approx.
$25,000 - $50,000
Supplemental Pay Types: Bonus Pay, car allowance, expenses
Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law.
Essential Functions:
Presents and promotes Stonhard/Liquid Elements products and services to architectural, design and engineering firms with a specific geographic region.
Works with Design Build construction firms.
Maintains accurate files and records involving Stonhard accounts by executing necessary paperwork such as maintaining a Salesforce Automation (SFA) database with projects and activities associated with that project and/or account.
Communicates closely with Stonhard Territory Managers/Project Engineers/Market Managers/Business Development Managers regarding project recommendations, bidding, estimating, and quoting of projects within his/her SFA project pipeline.
Gives group presentations to architects, interior designers and engineers relating to Stonhard/Liquid Elements products and services.
Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management.
Contacts a minimum of 10-15 clients in-person per week.
Enter a minimum of 5 new projects per week within Salesforce.
Minimum Requirements:
2+ years' industry experience in similar sales, design, or equivalent role.
Spend a minimum of 4 days per week in the field with Stonhard customers.
Ability to proactively identify opportunities and quickly implement solutions.
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
Has the ability to organize and prioritize activities.
Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.
Valid Driver's License
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to physically transport sample case and literature to customers (approximately 40 lbs.
weight)
Must possess reliable transportation (driving time in a typical day - 30%
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.Apply for this ad Online! ....Read more...
Type: Permanent Location: District of Columbia, USA
Posted: 2026-10-11 15:12:35
-
Mobile Service Technician (Telehandlers & Forklifts) Leicester.
Salary: £38,000 + Company Vehicle + 25 Days Holiday + Bank Holidays + Pension + Life Assurance + Ongoing Training + Career Progression + Employee Discounts + Xmas shutdown.
Location: Field Based, paid Door to Door.
OT after 40 hours.
OTE £57,000 PLUS
Are you an experienced Mobile Service Technician with a background in Telehandlers and Forklift Trucks? Do you enjoy working independently, solving technical challenges, and delivering first-class customer service? If so, this could be the ideal opportunity for you.
A leading specialist in materials handling equipment, trusted by businesses across the UK for its expertise and customer service.
With a modern fleet, ongoing investment in training, and a strong commitment to employee development, the company offers excellent long-term career prospects.
Engineers are supported with the latest tools, technology, and manufacturer training, creating an environment where skills are valued and rewarded.
As a Mobile Service Technician, you will be responsible for ensuring customer equipment remains safe, reliable, and operating at peak performance.
Working from a fully equipped service vehicle, you will attend customer sites to carry out servicing, maintenance, diagnostics, and repairs on Telehandlers, forklifts, and associated equipment.
Service, maintain, and repair Telehandlers, forklift trucks, and associated plant equipment.
Diagnose mechanical, hydraulic, electrical, and engine-related faults.
Attend customer sites to carry out planned maintenance and inspections on Telehandlers and related machinery.
Respond to breakdowns and provide effective fault-finding and repair solutions.
Complete detailed service reports and maintain accurate maintenance records.
Ensure all work is carried out safely and in line with company standards.
Build positive relationships with customers through excellent communication and service.
Work closely with the operations team to identify service improvements and maximise equipment uptime.
Additional benefits
Life Assurance (3x Salary)
Free Tool Hire Benefits
Employee Discounts and Rewards Platform
Cycle to Work Scheme
Recommend a Friend Bonus Scheme
Long Service Awards
Health Cash Plan Options
Mobile Phone and Retail Discounts
....Read more...
Type: Permanent Location: Leicester, England
Start: ASAP
Salary / Rate: £38000 - £50000 per annum
Posted: 2026-10-11 10:00:09
-
An early finish Friday, working week days only, standard sociable hours, 20 days holiday + 8 bank holidays, offers job security and progression.
We are looking for a Production Fitter to join a growing manufacturing business in St Helens.
This is a fantastic opportunity to work in a clean, modern workshop environment for a company that is excelling in its industry and has a strong order book.
A growing business that specialises in vehicle conversions, installations, and fleet is looking to recruit a Production Fitter to join the workshop team.
This is a fantastic opportunity for someone who has assembly line experience within an automotive or manufacturing background, who is looking for a new step in their career and growing into a company that offers support and growth opportunities.
Location of the Production Fitter Position: St Helens area
Duties of the Production Fitter role:
Following build instructions
Working within a fast paced workshop
Assembling electrical and mechanical components
Using hand tools, power tools, and workshop equipment for high-quality installations
Working as part of a small, supportive team in a busy workshop environment
Adhering to health & safety policies and maintaining a clean, safe workspace
We would love to hear from people that will have worked on a production line or within an automotive setting where vehicles having been manufactured, converted or assembled.
Benefits of the Production Fitter role:
Circa £28k per annum
Overtime opportunities paid at enhanced rates.
20 days holiday + 8 bank holidays (with 3 days reserved for Christmas shutdown).
Company pension
Early finish on Fridays.
Ongoing training and development within a supportive team environment
If the Production Fitter role is of interest, please call Maisie at E3 Recruitment. ....Read more...
Type: Permanent Location: Wigan, England
Start: ASAP
Salary / Rate: £27000.00 - £30000.00 per annum
Posted: 2026-10-11 10:00:07
-
JOB DESCRIPTION
Job Title: Customer Service Manager
Location: Vernon Hills
Reports To: Director, Customer Service & Product Support
Direct Reports: Yes
Position Summary:
We are seeking an experienced, analytical Customer Service Manager to lead our B2B Customer Service, Returns, and Order Entry operations.
This leader will be accountable for service performance, timely and accurate order processing, issue resolution, workforce effectiveness, employee engagement, and the continued development of the team.
The ideal candidate brings progressive leadership experience in a complex service or order-management environment, hands-on SAP knowledge, and the ability to translate data into practical actions that improve the customer experience and operational results.
Key Responsibilities:
Lead team performance: Direct the day-to-day work of the Customer Service, Returns, and Order Entry teams, set clear priorities, and ensure department goals and service expectations are met.
Manage B2B service operations: Oversee inbound customer contacts, order-related inquiries, issue resolution, and escalations while maintaining a professional and customer-focused approach.
Ensure accurate, timely order processing: Monitor workflow and remove barriers to the on-time and accurate processing of customer orders, returns, and related transactions.
Use data to drive decisions: Develop, monitor, and communicate operational metrics and trends.
Analyze call, order, backlog, quality, and service data to identify root causes, risks, and improvement opportunities.
Coach and develop employees: Provide regular feedback, coaching, and development.
Complete performance evaluations and hold employees accountable for expectations and results.
Manage workforce needs: Oversee scheduling, workload coverage, timekeeping, and attendance compliance to support customer demand and business priorities.
Hire and onboard talent: Participate in recruiting and selection, lead effective onboarding, and ensure new employees are trained on systems, processes, and service standards.
Maintain training and procedures: Create, update, and reinforce training materials, standard work, policies, and procedures to improve consistency and knowledge retention.
Partner cross-functionally: Work closely with Supply Chain, Distribution, Product Management, Sales, IT, and other business partners to resolve issues, communicate customer needs, and implement process improvements.
Lead continuous improvement: Identify opportunities to simplify work, improve service levels, strengthen controls, and increase efficiency through process, system, and reporting improvements.
Strengthen employee engagement: Maintain regular communication, recognize contributions, address concerns, and support employee growth and retention.
Build alignment across teams: Create consistency across Customer Service, Order Entry, and Returns through clear expectations, strong communication, and shared ownership of customer and operational outcomes.
Lead change and technology adoption: Guide employees through system, process, and organizational changes while reinforcing communication, training, adoption, and accountability.
Required Qualifications:
Bachelor's degree or equivalent combination of education and relevant experience.
Minimum of five years of people-management experience in a B2B customer service call center or similarly complex customer service operation.
Previous SAP experience, including working with customer orders and related service transactions.
Strong analytical skills with demonstrated experience using data, KPIs, and operational reporting to identify trends and guide decisions.
Proven ability to lead, coach, and develop employees while driving accountability and measurable results.
Experience managing customer escalations, conflict resolution, and cross-functional problem solving.
Excellent written and verbal communication skills, with the ability to communicate clearly with employees, customers, and business partners.
Strong business acumen, attention to detail, organization, and the ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, particularly Excel, and experience with call center or customer contact technology.
Experience leading employees through process, system, or organizational change.
Preferred Qualifications:
Experience leading teams responsible for customer service, order entry, and/or returns.
Experience building dashboards, scorecards, or recurring operational reporting.
Background in a manufacturing, distribution, or consumer products environment.
Experience leading process improvement, system implementation, or automation initiatives.
SAP S/4HANA experience.
Leadership Profile:
Balances customer focus with operational discipline and sound business judgment.
Uses facts and data to understand problems, set priorities, and follow through on results.
Builds ownership within the team rather than solving every issue for employees.
Creates strong partnerships across functions and communicates risks early.
Remains calm, professional, and decisive when managing urgent or complex issues.
Leads with consistency, approachability, and a genuine commitment to employee development.Salary Target Range: $86,000 - $102,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-10 15:13:30
-
JOB DESCRIPTION
Job Title: Customer Service Manager
Location: Vernon Hills
Reports To: Director, Customer Service & Product Support
Direct Reports: Yes
Position Summary:
We are seeking an experienced, analytical Customer Service Manager to lead our B2B Customer Service, Returns, and Order Entry operations.
This leader will be accountable for service performance, timely and accurate order processing, issue resolution, workforce effectiveness, employee engagement, and the continued development of the team.
The ideal candidate brings progressive leadership experience in a complex service or order-management environment, hands-on SAP knowledge, and the ability to translate data into practical actions that improve the customer experience and operational results.
Key Responsibilities:
Lead team performance: Direct the day-to-day work of the Customer Service, Returns, and Order Entry teams, set clear priorities, and ensure department goals and service expectations are met.
Manage B2B service operations: Oversee inbound customer contacts, order-related inquiries, issue resolution, and escalations while maintaining a professional and customer-focused approach.
Ensure accurate, timely order processing: Monitor workflow and remove barriers to the on-time and accurate processing of customer orders, returns, and related transactions.
Use data to drive decisions: Develop, monitor, and communicate operational metrics and trends.
Analyze call, order, backlog, quality, and service data to identify root causes, risks, and improvement opportunities.
Coach and develop employees: Provide regular feedback, coaching, and development.
Complete performance evaluations and hold employees accountable for expectations and results.
Manage workforce needs: Oversee scheduling, workload coverage, timekeeping, and attendance compliance to support customer demand and business priorities.
Hire and onboard talent: Participate in recruiting and selection, lead effective onboarding, and ensure new employees are trained on systems, processes, and service standards.
Maintain training and procedures: Create, update, and reinforce training materials, standard work, policies, and procedures to improve consistency and knowledge retention.
Partner cross-functionally: Work closely with Supply Chain, Distribution, Product Management, Sales, IT, and other business partners to resolve issues, communicate customer needs, and implement process improvements.
Lead continuous improvement: Identify opportunities to simplify work, improve service levels, strengthen controls, and increase efficiency through process, system, and reporting improvements.
Strengthen employee engagement: Maintain regular communication, recognize contributions, address concerns, and support employee growth and retention.
Build alignment across teams: Create consistency across Customer Service, Order Entry, and Returns through clear expectations, strong communication, and shared ownership of customer and operational outcomes.
Lead change and technology adoption: Guide employees through system, process, and organizational changes while reinforcing communication, training, adoption, and accountability.
Required Qualifications:
Bachelor's degree or equivalent combination of education and relevant experience.
Minimum of five years of people-management experience in a B2B customer service call center or similarly complex customer service operation.
Previous SAP experience, including working with customer orders and related service transactions.
Strong analytical skills with demonstrated experience using data, KPIs, and operational reporting to identify trends and guide decisions.
Proven ability to lead, coach, and develop employees while driving accountability and measurable results.
Experience managing customer escalations, conflict resolution, and cross-functional problem solving.
Excellent written and verbal communication skills, with the ability to communicate clearly with employees, customers, and business partners.
Strong business acumen, attention to detail, organization, and the ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, particularly Excel, and experience with call center or customer contact technology.
Experience leading employees through process, system, or organizational change.
Preferred Qualifications:
Experience leading teams responsible for customer service, order entry, and/or returns.
Experience building dashboards, scorecards, or recurring operational reporting.
Background in a manufacturing, distribution, or consumer products environment.
Experience leading process improvement, system implementation, or automation initiatives.
SAP S/4HANA experience.
Leadership Profile:
Balances customer focus with operational discipline and sound business judgment.
Uses facts and data to understand problems, set priorities, and follow through on results.
Builds ownership within the team rather than solving every issue for employees.
Creates strong partnerships across functions and communicates risks early.
Remains calm, professional, and decisive when managing urgent or complex issues.
Leads with consistency, approachability, and a genuine commitment to employee development.Salary Target Range: $86,000 - $102,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-10 15:13:23
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Technical Specialist (Sr) maintains core product line building code compliance, ensures new products and systems are code compliant, participates in internal product and system development teams, answers project specific questions, reviews project drawings to make recommendations, works with third party testing facilities and is heavily involved in industry organizations that help shape industry standards.
This position has a significant focus on supporting Dryvit EIFS products and systems in Canada.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Recommend and approve Product Line application policies within technical literature.
Answers project-specific questions.
Review project drawings and make recommendations.
Coordinate 3rd party testing certification/approvals.
Recommend project or product specific testing, interpret results, and make recommendations based on finding.
High level of understanding of testing methods/techniques for Laboratory/Field Testing.
Present a comprehensive understanding of testing methods to confirm varying compatibility among materials.
Develop and review of product literature, application instruction, and the maintenance and updating of field training manuals.
Comprehensive understanding of applicable Building Code requirements related to EIFS and other types of façade systems.
Write, review, and make recommendations for letters of installation and job parameters along with detailed drawings to help make the sale.
Formally respond to inquiries in written form based on sound engineering judgement.
Provide technical training to internal and external customers focused on façade systems, code requirements, test methods, and application of relevant Tremco systems.
Effectively collaborate with internal and designated external customers.
Assure product performance through reviewing and making recommendations for proper use and field application.
Master assigned core product line technology to include writing policy.
Actively able to train/mentor new employees.
Demonstrate a high level of critical thinking and problem-solving skills.
Demonstrate a high level of understanding of building science principles.
EDUCATION:
Bachelor's degree in science, Civil Engineering, Construction Management or similar field required; High School Diploma or GED and 15+ years related experience required, in lieu of college degree.
EXPERIENCE:
7+ years of Civil Engineering, Architectural, Building Envelope, Building Science, Construction Consulting, Construction industry or similar experience.
Strong consideration will be given to candidates with experience in the field (job-site-related experience).
Expertise with Canadian codes related to EIFS, system fire performance, air/water resistive barrier systems.
Strong background in understanding building science principles and performing related wall assembly analyses for a diversity of wall systems.
CERTIFICATES, LICENSES, REGISTRATIONS:
OHSA 10 Preferred but not required
Engineer-in-Training Certification Preferred but not required
Licensed Engineer or Registered Architect Preferred but not required
OTHER SKILLS AND ABILITIES:
Experience with Auto CAD (preferred) Word, Excel, and Bluebeam.
Experience with hygrothermal modeling software preferred, but not required (WUFI, THERM, etc.)
Ability to manage multiple priorities.
Effective team player.
Self-motivated.
Excellent written and verbal communication skills.
Ability to travel up to 10% in the North America region.
Mentoring/Training.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $110,854 and $138,570 plus incentive compensation.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to Extended Health and Dental insurance starting day one of employment without paying premiums, Paid Company Holidays, paid time off, Group Retirement Savings Program with a company match, defined Benefit Pension Plan, Performance Based Bonus eligibility, Health & Fitness Subsidy, and access to company Employee Assistance Programs.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Ontario, California
Posted: 2026-10-10 15:12:34
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for the Dallas, TX region.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the Dallas, TX area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2026-10-10 15:12:30
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for the Dallas, TX region.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the Dallas, TX area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $90,000 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2026-10-10 15:12:24
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Technical Specialist (Sr) maintains core product line building code compliance, ensures new products and systems are code compliant, participates in internal product and system development teams, answers project specific questions, reviews project drawings to make recommendations, works with third party testing facilities and is heavily involved in industry organizations that help shape industry standards.
This position has a significant focus on supporting Dryvit EIFS products and systems in Canada.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Recommend and approve Product Line application policies within technical literature.
Answers project-specific questions.
Review project drawings and make recommendations.
Coordinate 3rd party testing certification/approvals.
Recommend project or product specific testing, interpret results, and make recommendations based on finding.
High level of understanding of testing methods/techniques for Laboratory/Field Testing.
Present a comprehensive understanding of testing methods to confirm varying compatibility among materials.
Develop and review of product literature, application instruction, and the maintenance and updating of field training manuals.
Comprehensive understanding of applicable Building Code requirements related to EIFS and other types of façade systems.
Write, review, and make recommendations for letters of installation and job parameters along with detailed drawings to help make the sale.
Formally respond to inquiries in written form based on sound engineering judgement.
Provide technical training to internal and external customers focused on façade systems, code requirements, test methods, and application of relevant Tremco systems.
Effectively collaborate with internal and designated external customers.
Assure product performance through reviewing and making recommendations for proper use and field application.
Master assigned core product line technology to include writing policy.
Actively able to train/mentor new employees.
Demonstrate a high level of critical thinking and problem-solving skills.
Demonstrate a high level of understanding of building science principles.
EDUCATION:
Bachelor's degree in science, Civil Engineering, Construction Management or similar field required; High School Diploma or GED and 15+ years related experience required, in lieu of college degree.
EXPERIENCE:
7+ years of Civil Engineering, Architectural, Building Envelope, Building Science, Construction Consulting, Construction industry or similar experience.
Strong consideration will be given to candidates with experience in the field (job-site-related experience).
Expertise with Canadian codes related to EIFS, system fire performance, air/water resistive barrier systems.
Strong background in understanding building science principles and performing related wall assembly analyses for a diversity of wall systems.
CERTIFICATES, LICENSES, REGISTRATIONS:
OHSA 10 Preferred but not required
Engineer-in-Training Certification Preferred but not required
Licensed Engineer or Registered Architect Preferred but not required
OTHER SKILLS AND ABILITIES:
Experience with Auto CAD (preferred) Word, Excel, and Bluebeam.
Experience with hygrothermal modeling software preferred, but not required (WUFI, THERM, etc.)
Ability to manage multiple priorities.
Effective team player.
Self-motivated.
Excellent written and verbal communication skills.
Ability to travel up to 10% in the North America region.
Mentoring/Training.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $110,854 and $138,570 plus incentive compensation.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to Extended Health and Dental insurance starting day one of employment without paying premiums, Paid Company Holidays, paid time off, Group Retirement Savings Program with a company match, defined Benefit Pension Plan, Performance Based Bonus eligibility, Health & Fitness Subsidy, and access to company Employee Assistance Programs.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Ontario, California
Posted: 2026-10-10 15:12:16
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JOB DESCRIPTION
Job Title: Customer Service Manager
Location: Vernon Hills
Reports To: Director, Customer Service & Product Support
Direct Reports: Yes
Position Summary:
We are seeking an experienced, analytical Customer Service Manager to lead our B2B Customer Service, Returns, and Order Entry operations.
This leader will be accountable for service performance, timely and accurate order processing, issue resolution, workforce effectiveness, employee engagement, and the continued development of the team.
The ideal candidate brings progressive leadership experience in a complex service or order-management environment, hands-on SAP knowledge, and the ability to translate data into practical actions that improve the customer experience and operational results.
Key Responsibilities:
Lead team performance: Direct the day-to-day work of the Customer Service, Returns, and Order Entry teams, set clear priorities, and ensure department goals and service expectations are met.
Manage B2B service operations: Oversee inbound customer contacts, order-related inquiries, issue resolution, and escalations while maintaining a professional and customer-focused approach.
Ensure accurate, timely order processing: Monitor workflow and remove barriers to the on-time and accurate processing of customer orders, returns, and related transactions.
Use data to drive decisions: Develop, monitor, and communicate operational metrics and trends.
Analyze call, order, backlog, quality, and service data to identify root causes, risks, and improvement opportunities.
Coach and develop employees: Provide regular feedback, coaching, and development.
Complete performance evaluations and hold employees accountable for expectations and results.
Manage workforce needs: Oversee scheduling, workload coverage, timekeeping, and attendance compliance to support customer demand and business priorities.
Hire and onboard talent: Participate in recruiting and selection, lead effective onboarding, and ensure new employees are trained on systems, processes, and service standards.
Maintain training and procedures: Create, update, and reinforce training materials, standard work, policies, and procedures to improve consistency and knowledge retention.
Partner cross-functionally: Work closely with Supply Chain, Distribution, Product Management, Sales, IT, and other business partners to resolve issues, communicate customer needs, and implement process improvements.
Lead continuous improvement: Identify opportunities to simplify work, improve service levels, strengthen controls, and increase efficiency through process, system, and reporting improvements.
Strengthen employee engagement: Maintain regular communication, recognize contributions, address concerns, and support employee growth and retention.
Build alignment across teams: Create consistency across Customer Service, Order Entry, and Returns through clear expectations, strong communication, and shared ownership of customer and operational outcomes.
Lead change and technology adoption: Guide employees through system, process, and organizational changes while reinforcing communication, training, adoption, and accountability.
Required Qualifications:
Bachelor's degree or equivalent combination of education and relevant experience.
Minimum of five years of people-management experience in a B2B customer service call center or similarly complex customer service operation.
Previous SAP experience, including working with customer orders and related service transactions.
Strong analytical skills with demonstrated experience using data, KPIs, and operational reporting to identify trends and guide decisions.
Proven ability to lead, coach, and develop employees while driving accountability and measurable results.
Experience managing customer escalations, conflict resolution, and cross-functional problem solving.
Excellent written and verbal communication skills, with the ability to communicate clearly with employees, customers, and business partners.
Strong business acumen, attention to detail, organization, and the ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, particularly Excel, and experience with call center or customer contact technology.
Experience leading employees through process, system, or organizational change.
Preferred Qualifications:
Experience leading teams responsible for customer service, order entry, and/or returns.
Experience building dashboards, scorecards, or recurring operational reporting.
Background in a manufacturing, distribution, or consumer products environment.
Experience leading process improvement, system implementation, or automation initiatives.
SAP S/4HANA experience.
Leadership Profile:
Balances customer focus with operational discipline and sound business judgment.
Uses facts and data to understand problems, set priorities, and follow through on results.
Builds ownership within the team rather than solving every issue for employees.
Creates strong partnerships across functions and communicates risks early.
Remains calm, professional, and decisive when managing urgent or complex issues.
Leads with consistency, approachability, and a genuine commitment to employee development.Salary Target Range: $86,000 - $102,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-10 15:11:47
