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Technical Product Resolution Specialist
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed. EDUCATION: Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable. EXPERIENCE: One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred. OTHER SKILLS AND ABILITIES: Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:10:42 -
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Minneapolis, Minnesota Posted: 2025-11-06 06:08:52 -
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Minneapolis, Minnesota Posted: 2025-11-06 06:08:38 -
Technical Services Coordinator (Housing, Assets, Repairs, Construction)
Are you a subject matter expert in Social Housing Asset Management, Construction & Building Safety, Sustainability &/or Carbon Reduction and Energy Efficiency? Do you have the experience necessary to act in a specialist advisor capacity? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Technical Services Coordinator for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role is to help facilitate the delivery of procurement projects for new customers and the renewal of key frameworks by providing key technical, specification, tender, and commercial advice to internal stakeholders. Your day-to-day activities will include supporting internal departments in working to understand changing customer requirements; helping to review and ensure that technical specifications are fit for purpose; supporting the provision of key technical specification advice; developing an internal specification and cost library; helping to develop a core framework specification that will meet future standards and best practice; review and improve existing documentation and standards; helping to ensure specifications meet all relevant legislation standards; ensure pricing models are accurate; keep abreast of all key technical sector updates and developments; and acting as a key member of the team in developing and delivering a professional inhouse technical consultancy service.Will Suit Well-trodden paths into this career include: Working in Social Housing as an Asset Officer, Asset Manager, Technical Officer; Working in Construction/Property Compliance or Building Safety; Surveyor/Surveying Officer; and/or Architecture/Architectural Technician. Must Have Previous experience within Social Housing Asset Management; Construction, Technical Services & Building Safety; and/or Sustainability, Energy Efficiency, and Decarbonisation. Strong technical background, this could cover building systems, construction, building regulations, compliance requirements, and/or quantity surveying. Experience of complex building specifications and pricing models, with an understanding of market costs, cost models, cost management, value, and contract payment mechanisms. Excellent report writing skills, and meticulous record keeping. Nice to Have An appreciation for Health & Safety, Construction, Design & Management (CDM) regulations. Experience of technical specification development. Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance. Knowledge of residential development in the social housing sector. Project Support/Project Coordination. Experience of property maintenance, decent homes, and property defects/remediation. Procurement experience in managing OJEU or Find a Tender compliant projects in Construction or Asset Management. A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar. Office 365 application proficiency including MS Excel. As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for detail, you will be able to analyse data to reach clear conclusions and write clear evidence-based reports. You will also be a dedicated team player, reliable, forward thinking and someone who strives for excellence. This role is home based, with a regular presence required in the office in the West Midlands - therefore a driving license is required for this post and costs will be catered for alongside a car allowance This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision. Interview slots are available for suitable candidates, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England Start: ASAP Salary / Rate: £40000 - £50000 per annum + Excellent benefits Posted: 2025-11-03 17:00:43 -
Head of Technical Services (Housing, Assets, Repairs, Construction)
Are you a subject matter expert in Social Housing Asset Management, Construction & Building Safety, Sustainability &/or Carbon Reduction and Energy Efficiency? Do you have the experience necessary to act in a specialist advisor capacity? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Technical Services for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role is to help facilitate the delivery of procurement projects for new customers and the renewal of key frameworks by providing key technical, specification, tender, and commercial advice to internal stakeholders. Your day-to-day activities will include acting as a key conduit between internal departments in working to understand changing customer requirements; ensuring specifications are fit for purpose; providing key technical specification advice; developing an internal specification and cost library; developing a core framework specification that will meet future standards and best practice; review and improve existing documentation and standards; ensure specifications meet all relevant legislation standards; ensure pricing models are accurate; keep abreast of all key technical sector updates and developments; and act as the lad in developing and delivering a professional inhouse technical consultancy service. You will also be directly supervising a team, including a Technical Manager and Technical Co-ordinators to ensure the teams work aligns with the organisation's goals.Must Have Previous experience in a strategic delivery capacity within Social Housing Asset Management; Construction, Technical Services & Building Safety; and/or Sustainability, Energy Efficiency, and Decarbonisation. Previous line management experience, this includes managing day-to-day tasks, providing coaching and feedback, overseeing performance and development. Strong technical background covering building systems, construction, building regulations, compliance requirements, and/or quantity surveying. Experience of complex building specifications and pricing models, with an understanding of market costs, cost models, cost management, value, and contract payment mechanisms. Experience of property maintenance, decent homes, and property defects/remediation. Excellent report writing skills, and meticulous record keeping. Nice to Have Procurement experience in managing OJEU or Find a Tender compliant projects in Construction or Asset Management. An appreciation for Health & Safety, Construction, Design & Management (CDM) regulations. Experience of technical specification development. Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance. Knowledge of residential development in the social housing sector. Project Management. A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar. Office 365 application proficiency including MS Excel. As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for detail, you will be able to analyse data to reach clear conclusions and write clear evidence-based reports. You will also be a dedicated team player, reliable, forward thinking and someone who strives for excellence. This role is home based, with a regular presence required in the office in the West Midlands - therefore a driving license is required for this post and costs will be catered for alongside a car allowance. This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision. Interview slots are available for suitable candidates, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England Salary / Rate: £65000 - £70000 per annum Posted: 2025-11-03 16:56:04 -
Manager (Technology Solutions)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and support, researching, strategizing and proposing new and/or different solutions, assisting IT and external partners with system implementations, integrations, data/process-migration, requirements building, and User Acceptance Testing. This position will be responsible for project management, development, communication, training and all documentation related to specific WTI/C Technology Solutions. Partnerships will include WTI, WTC, Tremco CPG and RPM leadership, Business Admin Operations, Corporate IT, External & Potential Partners, Sales, and WTI and WTC field personnel for General Contracting and General Services. This position is remote and reports to the Director, Business Systems WTI/C. ESSENTIAL DUTIES AND RESPONSIBILITIES: Formulate and improve upon best practices in support of organizational goals. Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters. Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations. Understand and translate Tremco CPG and WTI/C business operations initiatives Be a change agent. Advocate for necessary changes by researching and re-imagining how we execute through different tech solutions. Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders. Continually explore ways to engage with the business and build new relationships. Provide outstanding customer service to both internal and external customers and stakeholders. Travel as needed for presentations, training, team meetings, etc. Participate in or lead team meetings, presentations, focus groups, committees, etc. Perform any other duty and/or project as required or assigned by the Director, Business Systems WTI/C. Systems Support Responsibilities User Support & Troubleshooting Main business liaison for end-users as it pertains to WTI/C technology solutions. First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync. Issue/ Error log management. System Monitoring & Incident Management Monitor system health, performance, and connectivity in partnership with corporate IT. Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues. Monitor and follow-up on escalated issues. If required, identify, implement and train on any required workarounds until issues are resolved. Log, track, and resolve support tickets from Service Now or other communication methods. Maintain documentation of issues and resolutions for analytics. Mobile App Support Assist end users with mobile app setup, usage, and troubleshooting. If/When applicable, ensure proper syncing between mobile and backend systems. Testing & Validation Support testing of new features, patches, and integrations in partnership with Corporate IT. Help communicate and validate bug fixes prior to system updates before deployment. Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution Training & Documentation Create training programs and post-go-live support. Remain business point of contact through to resolution. Create user guides, videos, FAQs, and training materials. Conduct all end-user training to new and existing end users. Develop change management strategies to support user adoption. Integration Support Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems. Project Management Responsibilities Project Planning & Execution Define project scope, goals, and deliverables aligned with business objectives. Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners. Stakeholder Management Act as the primary liaison between business units, IT, and external vendors. Facilitate communications and manage expectations across all stakeholders. Team Coordination Lead cross-functional teams including consultants, developers, and support staff. Assign tasks, monitor progress, and ensure timely delivery. Risk & Issue Management Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners. Research and identify issues that may impact timelines, scope, or quality. Budget & Resource Management Manage project budgets, track expenses, and ensure cost-effective delivery. Optimize resource utilization across project phases. Manage contract administration process including change orders and NDAs. Quality Assurance Ensure deliverables meet quality standards and business requirements. Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT. Reporting & Documentation Provide regular status updates to leadership. Maintain comprehensive project and system documentation, including lessons learned. EXPERIENCE: Four to seven years related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS: PMIS Certification preferred. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-02 22:08:51 -
Manager (Technology Solutions)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and support, researching, strategizing and proposing new and/or different solutions, assisting IT and external partners with system implementations, integrations, data/process-migration, requirements building, and User Acceptance Testing. This position will be responsible for project management, development, communication, training and all documentation related to specific WTI/C Technology Solutions. Partnerships will include WTI, WTC, Tremco CPG and RPM leadership, Business Admin Operations, Corporate IT, External & Potential Partners, Sales, and WTI and WTC field personnel for General Contracting and General Services. This position is remote and reports to the Director, Business Systems WTI/C. ESSENTIAL DUTIES AND RESPONSIBILITIES: Formulate and improve upon best practices in support of organizational goals. Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters. Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations. Understand and translate Tremco CPG and WTI/C business operations initiatives Be a change agent. Advocate for necessary changes by researching and re-imagining how we execute through different tech solutions. Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders. Continually explore ways to engage with the business and build new relationships. Provide outstanding customer service to both internal and external customers and stakeholders. Travel as needed for presentations, training, team meetings, etc. Participate in or lead team meetings, presentations, focus groups, committees, etc. Perform any other duty and/or project as required or assigned by the Director, Business Systems WTI/C. Systems Support Responsibilities User Support & Troubleshooting Main business liaison for end-users as it pertains to WTI/C technology solutions. First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync. Issue/ Error log management. System Monitoring & Incident Management Monitor system health, performance, and connectivity in partnership with corporate IT. Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues. Monitor and follow-up on escalated issues. If required, identify, implement and train on any required workarounds until issues are resolved. Log, track, and resolve support tickets from Service Now or other communication methods. Maintain documentation of issues and resolutions for analytics. Mobile App Support Assist end users with mobile app setup, usage, and troubleshooting. If/When applicable, ensure proper syncing between mobile and backend systems. Testing & Validation Support testing of new features, patches, and integrations in partnership with Corporate IT. Help communicate and validate bug fixes prior to system updates before deployment. Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution Training & Documentation Create training programs and post-go-live support. Remain business point of contact through to resolution. Create user guides, videos, FAQs, and training materials. Conduct all end-user training to new and existing end users. Develop change management strategies to support user adoption. Integration Support Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems. Project Management Responsibilities Project Planning & Execution Define project scope, goals, and deliverables aligned with business objectives. Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners. Stakeholder Management Act as the primary liaison between business units, IT, and external vendors. Facilitate communications and manage expectations across all stakeholders. Team Coordination Lead cross-functional teams including consultants, developers, and support staff. Assign tasks, monitor progress, and ensure timely delivery. Risk & Issue Management Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners. Research and identify issues that may impact timelines, scope, or quality. Budget & Resource Management Manage project budgets, track expenses, and ensure cost-effective delivery. Optimize resource utilization across project phases. Manage contract administration process including change orders and NDAs. Quality Assurance Ensure deliverables meet quality standards and business requirements. Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT. Reporting & Documentation Provide regular status updates to leadership. Maintain comprehensive project and system documentation, including lessons learned. EXPERIENCE: Four to seven years related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS: PMIS Certification preferred. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-02 22:08:50 -
Field Services Health & Safety Engineer
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently looking for a Field Services Safety Engineer. General Purpose: The Field Safety Engineer will be responsible for providing support and safety oversight to regional Roofing and Weatherproofing Technologies field employees (including but not limited to Sales, Roofing Advisors, CSS, Field Resource Representatives, and leadership), ensuring site compliance with corporate and client safety standards, as well as ensuring site safety policies and procedures are aligned with governmental regulations. This position will provide supervision and coordination of the day-to-day safety requirements of jobsites. Responsibilities and Duties: Provide support to projects by maintaining a visible presence and conducting site visits to perform safety audits and safety process audits (e.g., safety document evaluation/compliance) *this should take place at least 80% of the week * Enforce all Federal, State, local, owner and Tremco regulations throughout all Roofing regional projects. Assist site leadership to develop site-specific safety programs aligned with Tremco Field Services Safety policies and instruct supervisors on safety procedures, planning and equipment. Assist Regional Field Safety Managers with rolling out new safety initiatives and briefing employees as needed on new policies, or changes in existing policies, to keep current (e.g., Daily Task Planning, 100% audit compliance, safety training programs) Educate the workforce and regional leadership on understanding Tremco's safety cultural advancements, such as safety leadership and safety management systems. Assist in the coaching, mentoring and implementation of Tremco Health and Safety programs in the field, to ensure that all safety expectations are understood and met. Participate with and/or conduct Toolbox Talk Meetings with Regional team employees. Regularly review and be familiar with all applicable legislation and applicable standards, to ensure compliance. Effectively represent our Tremco safety culture with our subcontractors and help Tremco site leadership to ensure complete compliance of our subcontractors to applicable rules and regulations (Federal, State, local, owner, Tremco and their own). Motivating, organizing, and encouraging teamwork within the workforce to ensure safety practices and policies are being adhered to effectively. As a direct report to, regularly communicate safety audit results and/or field safety concerns (e.g., Stop Work Authority) with Assistant Safety Director and prepare observation reports as needed. Regularly audit the Site-Specific Safety and Health Plans for compliance and update to ensure the alignment with project scope and conditions. Ensure that all incidents are reported immediately per the Tremco Incident Notification Policy. Participate and assist all field leadership in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Monitor and follow up on modified workers in the field. Must adhere to all company policies and procedures. Perform other duties as necessary. Qualifications: Bachelor's Degree (Occupational Health & Safety preferred) or 5+ Years of Construction experience with high school diploma. Minimum of two years of construction safety field experience required. OSHA 10- and 30-hour certification required. Knowledge of the 1926 OSHA Regulations. Working Knowledge on how to develop, implement, and audit a Daily Task Analysis for Employees and Subcontractors. Proficient written and oral communication skills. Proficient Computer Skills- Microsoft Word, Excel, and PowerPoint. Willingness to travel/work remotely 80% or greater. You will be home every weekend. Skills /Knowledge/Competencies: Must have excellent skill and/or abilities in the following areas: Conflict resolution and problem-solving Verbal and written communications Interpersonal skills with all levels of staff Situation analysis Decision-making Organized approach to work including excellent follow up on issues Multitasking in fast paced environment with good prioritization skills The salary range for applicants in this position generally ranges between $70,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Compensation and Benefits: Base Salary Full health benefits, RRSP, pension plan Great support for training and guidance Opportunity for advancement Relevant business expenses paid Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tampa, Florida Posted: 2025-10-31 22:09:42 -
Field Services Health & Safety Engineer
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently looking for a Field Services Safety Engineer. General Purpose: The Field Safety Engineer will be responsible for providing support and safety oversight to regional Roofing and Weatherproofing Technologies field employees (including but not limited to Sales, Roofing Advisors, CSS, Field Resource Representatives, and leadership), ensuring site compliance with corporate and client safety standards, as well as ensuring site safety policies and procedures are aligned with governmental regulations. This position will provide supervision and coordination of the day-to-day safety requirements of jobsites. Responsibilities and Duties: Provide support to projects by maintaining a visible presence and conducting site visits to perform safety audits and safety process audits (e.g., safety document evaluation/compliance) *this should take place at least 80% of the week * Enforce all Federal, State, local, owner and Tremco regulations throughout all Roofing regional projects. Assist site leadership to develop site-specific safety programs aligned with Tremco Field Services Safety policies and instruct supervisors on safety procedures, planning and equipment. Assist Regional Field Safety Managers with rolling out new safety initiatives and briefing employees as needed on new policies, or changes in existing policies, to keep current (e.g., Daily Task Planning, 100% audit compliance, safety training programs) Educate the workforce and regional leadership on understanding Tremco's safety cultural advancements, such as safety leadership and safety management systems. Assist in the coaching, mentoring and implementation of Tremco Health and Safety programs in the field, to ensure that all safety expectations are understood and met. Participate with and/or conduct Toolbox Talk Meetings with Regional team employees. Regularly review and be familiar with all applicable legislation and applicable standards, to ensure compliance. Effectively represent our Tremco safety culture with our subcontractors and help Tremco site leadership to ensure complete compliance of our subcontractors to applicable rules and regulations (Federal, State, local, owner, Tremco and their own). Motivating, organizing, and encouraging teamwork within the workforce to ensure safety practices and policies are being adhered to effectively. As a direct report to, regularly communicate safety audit results and/or field safety concerns (e.g., Stop Work Authority) with Assistant Safety Director and prepare observation reports as needed. Regularly audit the Site-Specific Safety and Health Plans for compliance and update to ensure the alignment with project scope and conditions. Ensure that all incidents are reported immediately per the Tremco Incident Notification Policy. Participate and assist all field leadership in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Monitor and follow up on modified workers in the field. Must adhere to all company policies and procedures. Perform other duties as necessary. Qualifications: Bachelor's Degree (Occupational Health & Safety preferred) or 5+ Years of Construction experience with high school diploma. Minimum of two years of construction safety field experience required. OSHA 10- and 30-hour certification required. Knowledge of the 1926 OSHA Regulations. Working Knowledge on how to develop, implement, and audit a Daily Task Analysis for Employees and Subcontractors. Proficient written and oral communication skills. Proficient Computer Skills- Microsoft Word, Excel, and PowerPoint. Willingness to travel/work remotely 80% or greater. You will be home every weekend. Skills /Knowledge/Competencies: Must have excellent skill and/or abilities in the following areas: Conflict resolution and problem-solving Verbal and written communications Interpersonal skills with all levels of staff Situation analysis Decision-making Organized approach to work including excellent follow up on issues Multitasking in fast paced environment with good prioritization skills The salary range for applicants in this position generally ranges between $70,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Compensation and Benefits: Base Salary Full health benefits, RRSP, pension plan Great support for training and guidance Opportunity for advancement Relevant business expenses paid Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tampa, Florida Posted: 2025-10-31 22:09:33 -
Supervisor, Contract Administration
JOB DESCRIPTION This role is responsible for overseeing the daily operations of the contract administration function, managing workflow distribution, maintaining quality standards, and serving as the liaison between the administration team and senior management. The ideal candidate has a solid background in contract review, negotiation, and administration, with proven leadership capabilities in an office setting. Essential Functions Supervise and lead a team of Contract Administrators, providing guidance, support, and performance management. Oversee daily operations of the team, ensuring timely and accurate completion of tasks. Assign and prioritize work based on business needs, utilizing multiple team email boxes and task queues. Collaborate with internal stakeholders including Legal, Sales, and Finance to support contract processes. Review, edit, and negotiate contract terms and conditions with customers to ensure compliance with company policies and risk tolerances. Perform final review and signature of assigned contracts, escalating complex issues as needed. Monitor and report on key performance indicators (KPIs) to ensure departmental goals are met or exceeded. Develop and maintain efficient processes and standard operating procedures to support a scalable contract administration function. Assist in the preparation and management of business & contractor licensing activities and renewals. Act as the communication bridge between the contract admin team and senior manager to ensure alignment of goals, issues, and priorities. Train new and existing team members on contract processes, systems, and tools. Maintain accurate contract records in ERP and CLM systems. Assist Contract Administrators in their tasks as needed. Other duties and projects, as assigned Minimum Requirements Bachelor's degree in Business, Legal Studies, or a related field. 5+ years of experience in contract administration or related role. 3+ years in a supervisory or team leadership capacity. Demonstrated experience reviewing, editing, and negotiating complex commercial contracts - Mainly third-party contracts received from GCs and facility owners. Experience working in an office-based, team-oriented environment. Strong leadership and team management skills. Understanding of insurance terminology, ability to interpret requirements and read certificates of insurance (COIs). Excellent verbal and written communication skills. High attention to detail and organizational ability. Ability to manage multiple priorities and deadlines in a fast-paced environment. Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). Solid understanding of legal terminology and contract structures. Preferred Requirements Certified Commercial Contracts Manager (CCCM) or other relevant certifications. Familiarity with risk management principles. Experience with Enterprise Resource Planning (ERP) & Contract Lifecycle Management (CLM) software; Agiloft experience is strongly preferred. Familiarity with insurance documents and understanding coverage requirements. Physical Requirements This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position. Benefits and Compensation The pay range for this role is $80,000 - $90,000. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey Posted: 2025-10-31 14:09:58 -
Supervisor, Contract Administration
JOB DESCRIPTION This role is responsible for overseeing the daily operations of the contract administration function, managing workflow distribution, maintaining quality standards, and serving as the liaison between the administration team and senior management. The ideal candidate has a solid background in contract review, negotiation, and administration, with proven leadership capabilities in an office setting. Essential Functions Supervise and lead a team of Contract Administrators, providing guidance, support, and performance management. Oversee daily operations of the team, ensuring timely and accurate completion of tasks. Assign and prioritize work based on business needs, utilizing multiple team email boxes and task queues. Collaborate with internal stakeholders including Legal, Sales, and Finance to support contract processes. Review, edit, and negotiate contract terms and conditions with customers to ensure compliance with company policies and risk tolerances. Perform final review and signature of assigned contracts, escalating complex issues as needed. Monitor and report on key performance indicators (KPIs) to ensure departmental goals are met or exceeded. Develop and maintain efficient processes and standard operating procedures to support a scalable contract administration function. Assist in the preparation and management of business & contractor licensing activities and renewals. Act as the communication bridge between the contract admin team and senior manager to ensure alignment of goals, issues, and priorities. Train new and existing team members on contract processes, systems, and tools. Maintain accurate contract records in ERP and CLM systems. Assist Contract Administrators in their tasks as needed. Other duties and projects, as assigned Minimum Requirements Bachelor's degree in Business, Legal Studies, or a related field. 5+ years of experience in contract administration or related role. 3+ years in a supervisory or team leadership capacity. Demonstrated experience reviewing, editing, and negotiating complex commercial contracts - Mainly third-party contracts received from GCs and facility owners. Experience working in an office-based, team-oriented environment. Strong leadership and team management skills. Understanding of insurance terminology, ability to interpret requirements and read certificates of insurance (COIs). Excellent verbal and written communication skills. High attention to detail and organizational ability. Ability to manage multiple priorities and deadlines in a fast-paced environment. Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). Solid understanding of legal terminology and contract structures. Preferred Requirements Certified Commercial Contracts Manager (CCCM) or other relevant certifications. Familiarity with risk management principles. Experience with Enterprise Resource Planning (ERP) & Contract Lifecycle Management (CLM) software; Agiloft experience is strongly preferred. Familiarity with insurance documents and understanding coverage requirements. Physical Requirements This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position. Benefits and Compensation The pay range for this role is $80,000 - $90,000. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey Posted: 2025-10-31 14:09:53 -
Manager - Internal Audit
JOB DESCRIPTION Purpose of Position RPM International Inc. (NYSE: RPM) owns subsidiaries that manufacture, market and sell various specialty chemical product lines, including high-quality specialty paints, infrastructure rehab and repair products, protective coatings, roofing systems, sealants and adhesives, focusing on the maintenance and improvement needs of the construction, industrial, specialty and consumer markets. Our family of products includes those marketed under brand names such as API, Carboline, CAVE, DAP, Day-Glo, Dri-Eaz, Dryvit, Euclid, EUCO, Fibergrate, Fibregrid, Fibrecrete, Flecto, Flowcrete, Gator, Grupo PV, Hummervoll, illbruck, Kemtile, Key Resin, Nudura, Mohawk, The Pink Stuff, Prime Resins, Rust-Oleum, Specialty Polymer Coatings, Stonhard, Strathmore, TCI, Toxement, Tremco, Tuf-Strand, Universal Sealants, Viapol, Watco and Zinsser. As of May 31, 2025, our subsidiaries marketed products in approximately 163 countries and territories and operated manufacturing facilities in approximately 118 locations. Approximately 30% of our sales are generated in international markets through a combination of exports to and direct sales in foreign countries. For the fiscal year ended May 31, 2025, we recorded net sales of $7.4 billion. This position is responsible for leading audit teams in the execution of financial and internal control audits for RPM International. These audit activities include internal control audits at the majority of the Company's large subsidiaries in support of Management's Assessment of Internal Control over Financial Reporting as well as specific scope financial statement audits at certain of the Company's smaller worldwide locations. In addition, RPM's Internal Audit Department may work on various other projects on an ad hoc basis. The Manager of Internal Audit reports directly to the Senior Director of Internal Audit during the execution of the procedures described above. This role is based at RPM's Corporate Headquarters in Medina, Ohio. It is expected this role will be in the office approximately 2-3 days per week and also expected to travel to RPM subsidiaries up to 20% of the year. Essential Functions Manage the day-to-day audit activities, which consist of evaluating the design and testing operating effectiveness of key internal controls and/or testing of key financial statement accounts and processes. These responsibilities include: Training and supervising Staff & Senior Auditors in ensuring the effective and efficient execution of the audit. Provide training and re-enforcement to worldwide financial managers regarding the expectations surrounding the Company's internal control framework. Effectively communicate with local financial management, regarding the nature of audit documentation requests, an overview of procedures performed, and the results of the audit. Providing timely status updates to the Senior Director of Internal Audit regarding audit issues identified, staffing issues, concerns with local management, etc. Deliver workpapers to external auditor within agreed upon deadline. Respond to any review comments from the external auditor in a timely and thoughtful manner. Conduct follow-up discussion and tests to ascertain whether agreed upon corrective measures have been implemented. Respond to internal requests for support or assistance in a prompt and professional manner. Keep abreast of laws, rules and regulations issued by applicable regulatory agencies with which the Company must comply. Maintain personal and professional competency through appropriate participation in professional organizations and attendance at relevant internal and external training opportunities. Relationship and Contacts Internal Contacts: Senior Internal Auditors, Staff Internal Auditors, and Interns - On a daily basis, the Manager of Internal Audit is expected to work in small project teams and manage the efforts of the Senior Internal Auditors, the Staff Internal Auditors and Interns. Senior Director of Internal Audit - On a frequent basis, the Manager of Internal Audit will meet with the Senior Director to discuss internal audit objectives, audit procedures and audit results. Vice President - Internal Audit & Chief Audit Executive - On a periodic basis, the Manager of Internal Audit will meet with the Chief Audit Executive to provide summary reporting on audits, projects and staffing. RPM Corporate Officers - The Manager of Internal Audit may be asked to participate in meetings with RPM Corporate Officers including the Chief Financial, Accounting and/or Compliance Officers to provide an executive level summary of the activities of the Internal Audit Department. Corporate Finance Department - Internal Audit is responsible for auditing the activities of the Corporate Finance Department, most important of which is the preparation of the Company's external financial statements. In addition, the Corporate Finance Department will communicate any areas of risk at the operating company level to Internal Audit for review and follow-up. Financial Management at Operating Groups and Operating Companies - Though the degree will vary with every audit, this position will have contact with employees in the worldwide finance function, including Segment-level Chief Financial Officers and Controllers. External Contacts: Frequent contact and coordination with the Company's external auditors (Deloitte) who rely significantly on the work performed by Internal Audit. Education/License/Certification/Experience Requirements 6 to 10 years of experience is preferred. Completion of a Bachelor's and/or Master's degree in accounting is preferred. Completion of a Bachelor's in accounting, finance or a related field is required. Certified Public Accountant or Certified Internal Auditor is preferred. Knowledge and Skills Required for Position Strong oral and written communication skills. Positive Attitude & willingness to work and travel in small teams. Demonstrated experience leading, coaching, developing, and mentoring others. Ability to communicate, learn, and be self-sufficient. Ability to understand and follow directions. Business office skills - ability to use a laptop computer including Microsoft Excel, Word and PowerPoint; required. Experience with AuditBoard audit software, preferred. Benefits and Compensation The employee will be eligible to participate in all applicable corporate benefit programs which include a defined benefit pension plan, a company-matched 401(k), medical and dental plans, group life and disability plans, and employee assistance program. The employee will also be eligible for paid vacation, PTO, paid holidays, and tuition reimbursement. Employee will be eligible for annual merit increases and bonus.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio Posted: 2025-10-31 14:09:47 -
Manager - Internal Audit
JOB DESCRIPTION Purpose of Position RPM International Inc. (NYSE: RPM) owns subsidiaries that manufacture, market and sell various specialty chemical product lines, including high-quality specialty paints, infrastructure rehab and repair products, protective coatings, roofing systems, sealants and adhesives, focusing on the maintenance and improvement needs of the construction, industrial, specialty and consumer markets. Our family of products includes those marketed under brand names such as API, Carboline, CAVE, DAP, Day-Glo, Dri-Eaz, Dryvit, Euclid, EUCO, Fibergrate, Fibregrid, Fibrecrete, Flecto, Flowcrete, Gator, Grupo PV, Hummervoll, illbruck, Kemtile, Key Resin, Nudura, Mohawk, The Pink Stuff, Prime Resins, Rust-Oleum, Specialty Polymer Coatings, Stonhard, Strathmore, TCI, Toxement, Tremco, Tuf-Strand, Universal Sealants, Viapol, Watco and Zinsser. As of May 31, 2025, our subsidiaries marketed products in approximately 163 countries and territories and operated manufacturing facilities in approximately 118 locations. Approximately 30% of our sales are generated in international markets through a combination of exports to and direct sales in foreign countries. For the fiscal year ended May 31, 2025, we recorded net sales of $7.4 billion. This position is responsible for leading audit teams in the execution of financial and internal control audits for RPM International. These audit activities include internal control audits at the majority of the Company's large subsidiaries in support of Management's Assessment of Internal Control over Financial Reporting as well as specific scope financial statement audits at certain of the Company's smaller worldwide locations. In addition, RPM's Internal Audit Department may work on various other projects on an ad hoc basis. The Manager of Internal Audit reports directly to the Senior Director of Internal Audit during the execution of the procedures described above. This role is based at RPM's Corporate Headquarters in Medina, Ohio. It is expected this role will be in the office approximately 2-3 days per week and also expected to travel to RPM subsidiaries up to 20% of the year. Essential Functions Manage the day-to-day audit activities, which consist of evaluating the design and testing operating effectiveness of key internal controls and/or testing of key financial statement accounts and processes. These responsibilities include: Training and supervising Staff & Senior Auditors in ensuring the effective and efficient execution of the audit. Provide training and re-enforcement to worldwide financial managers regarding the expectations surrounding the Company's internal control framework. Effectively communicate with local financial management, regarding the nature of audit documentation requests, an overview of procedures performed, and the results of the audit. Providing timely status updates to the Senior Director of Internal Audit regarding audit issues identified, staffing issues, concerns with local management, etc. Deliver workpapers to external auditor within agreed upon deadline. Respond to any review comments from the external auditor in a timely and thoughtful manner. Conduct follow-up discussion and tests to ascertain whether agreed upon corrective measures have been implemented. Respond to internal requests for support or assistance in a prompt and professional manner. Keep abreast of laws, rules and regulations issued by applicable regulatory agencies with which the Company must comply. Maintain personal and professional competency through appropriate participation in professional organizations and attendance at relevant internal and external training opportunities. Relationship and Contacts Internal Contacts: Senior Internal Auditors, Staff Internal Auditors, and Interns - On a daily basis, the Manager of Internal Audit is expected to work in small project teams and manage the efforts of the Senior Internal Auditors, the Staff Internal Auditors and Interns. Senior Director of Internal Audit - On a frequent basis, the Manager of Internal Audit will meet with the Senior Director to discuss internal audit objectives, audit procedures and audit results. Vice President - Internal Audit & Chief Audit Executive - On a periodic basis, the Manager of Internal Audit will meet with the Chief Audit Executive to provide summary reporting on audits, projects and staffing. RPM Corporate Officers - The Manager of Internal Audit may be asked to participate in meetings with RPM Corporate Officers including the Chief Financial, Accounting and/or Compliance Officers to provide an executive level summary of the activities of the Internal Audit Department. Corporate Finance Department - Internal Audit is responsible for auditing the activities of the Corporate Finance Department, most important of which is the preparation of the Company's external financial statements. In addition, the Corporate Finance Department will communicate any areas of risk at the operating company level to Internal Audit for review and follow-up. Financial Management at Operating Groups and Operating Companies - Though the degree will vary with every audit, this position will have contact with employees in the worldwide finance function, including Segment-level Chief Financial Officers and Controllers. External Contacts: Frequent contact and coordination with the Company's external auditors (Deloitte) who rely significantly on the work performed by Internal Audit. Education/License/Certification/Experience Requirements 6 to 10 years of experience is preferred. Completion of a Bachelor's and/or Master's degree in accounting is preferred. Completion of a Bachelor's in accounting, finance or a related field is required. Certified Public Accountant or Certified Internal Auditor is preferred. Knowledge and Skills Required for Position Strong oral and written communication skills. Positive Attitude & willingness to work and travel in small teams. Demonstrated experience leading, coaching, developing, and mentoring others. Ability to communicate, learn, and be self-sufficient. Ability to understand and follow directions. Business office skills - ability to use a laptop computer including Microsoft Excel, Word and PowerPoint; required. Experience with AuditBoard audit software, preferred. Benefits and Compensation The employee will be eligible to participate in all applicable corporate benefit programs which include a defined benefit pension plan, a company-matched 401(k), medical and dental plans, group life and disability plans, and employee assistance program. The employee will also be eligible for paid vacation, PTO, paid holidays, and tuition reimbursement. Employee will be eligible for annual merit increases and bonus.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio Posted: 2025-10-31 14:09:38
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Technical Product Resolution Specialist
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Initialize com ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:10:42 -
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the hig ....Read more...
Type: Permanent Location: Minneapolis, Minnesota Posted: 2025-11-06 06:08:52 -
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the hig ....Read more...
Type: Permanent Location: Minneapolis, Minnesota Posted: 2025-11-06 06:08:38 -
Technical Services Coordinator (Housing, Assets, Repairs, Construction)
Are you a subject matter expert in Social Housing Asset Management, Construction & Building Safety, Sustainability &/or Carbon Reduction and Energy Efficiency? Do you have the experience necessary to act in a specialist advisor capacity? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Technical Services Coordinator for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing c ....Read more...
Type: Permanent Location: Birmingham, England Start: ASAP Salary / Rate: £40000 - £50000 per annum + Excellent benefits Posted: 2025-11-03 17:00:43 -
Head of Technical Services (Housing, Assets, Repairs, Construction)
Are you a subject matter expert in Social Housing Asset Management, Construction & Building Safety, Sustainability &/or Carbon Reduction and Energy Efficiency? Do you have the experience necessary to act in a specialist advisor capacity? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Technical Services for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing custome ....Read more...
Type: Permanent Location: Birmingham, England Salary / Rate: £65000 - £70000 per annum Posted: 2025-11-03 16:56:04 -
Manager (Technology Solutions)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and s ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-02 22:08:51 -
Manager (Technology Solutions)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and s ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-02 22:08:50 -
Field Services Health & Safety Engineer
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people ....Read more...
Type: Permanent Location: Tampa, Florida Posted: 2025-10-31 22:09:42 -
Field Services Health & Safety Engineer
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people ....Read more...
Type: Permanent Location: Tampa, Florida Posted: 2025-10-31 22:09:33 -
Supervisor, Contract Administration
JOB DESCRIPTION This role is responsible for overseeing the daily operations of the contract administration function, managing workflow distribution, maintaining quality standards, and serving as the liaison between the administration team and senior management. The ideal candidate has a solid background in contract review, negotiation, and administration, with proven leadership capabilities in an office setting. Essential Functions Supervise and lead a team of Contract Administrators, pro ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey Posted: 2025-10-31 14:09:58 -
Supervisor, Contract Administration
JOB DESCRIPTION This role is responsible for overseeing the daily operations of the contract administration function, managing workflow distribution, maintaining quality standards, and serving as the liaison between the administration team and senior management. The ideal candidate has a solid background in contract review, negotiation, and administration, with proven leadership capabilities in an office setting. Essential Functions Supervise and lead a team of Contract Administrators, pro ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey Posted: 2025-10-31 14:09:53 -
Manager - Internal Audit
JOB DESCRIPTION Purpose of Position RPM International Inc. (NYSE: RPM) owns subsidiaries that manufacture, market and sell various specialty chemical product lines, including high-quality specialty paints, infrastructure rehab and repair products, protective coatings, roofing systems, sealants and adhesives, focusing on the maintenance and improvement needs of the construction, industrial, specialty and consumer markets. Our family of products includes those marketed under brand names such ....Read more...
Type: Permanent Location: Medina, Ohio Posted: 2025-10-31 14:09:47 -
Manager - Internal Audit
JOB DESCRIPTION Purpose of Position RPM International Inc. (NYSE: RPM) owns subsidiaries that manufacture, market and sell various specialty chemical product lines, including high-quality specialty paints, infrastructure rehab and repair products, protective coatings, roofing systems, sealants and adhesives, focusing on the maintenance and improvement needs of the construction, industrial, specialty and consumer markets. Our family of products includes those marketed under brand names such ....Read more...
Type: Permanent Location: Medina, Ohio Posted: 2025-10-31 14:09:38