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Overview
Ref: 105211
Business Analyst / Senior Business Analyst
If you are diligent, detailed, and able to drive to clear requirements and would relish the opportunity to improve ways of working rather than accepting the status quo this is definitely an opportunity to consider.
Role Responsibilities
Responsibilities will include:
Analysing existing processes and workflows along with its baseline performance indicators, identifying areas for improvement and efficiency gains
Collaborate with stakeholders, clients, and teams to gather, analyse, and document detailed business requirements
Serve as a key liaison between the product owner, development team, and stakeholders
Translate business needs into user stories, epics, and acceptance criteria in an Agile Scrum environment
Work with product owners and development teams to prioritise and refine the product backlog
Facilitate meetings and workshops to gather requirements
Use collaboration and documentation tools like Jira for tracking tasks and user stories, Confluence for project documentation, Miro for visual collaboration, and Figma for wireframing and prototyping
Person Specification
You will have the following skills:
Hands-on experience in capturing and translating business and compliance requirements into technical specifications
Experience with Agile methodologies (Scrum) and project management tools like Jira and Confluence
Expertise in Business-Driven Development (BDD) approach
Strong communication skills for coordinating between stakeholders, regulatory experts, and technical teams
Knowledge of financial services ideally but not limited to retirement regulations (e.g., pensions, workplace pensions, defined contribution/defined benefit schemes, IRAs, and personal pensions)
Reward
An opportunity to make a significant impact on a company that is rapidly growing in Edinburgh but is also already established throughout the UK and US.
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware.
If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Posted: 2025-01-09 15:22:43
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Job Title: Learning and Organisational Development Specialist Salary: 18.78 PAYE (Inclusive of Holiday Pay) | £21.37 LTD Umbrella P/H Hours: 25.90 Hours Per Week ( 3.5 Days) Type: Temporary Ongoing Location: Doncaster, DN1 | Hybrid Start Date: ASAP Work Pattern: Hybrid; Flexible Working; Office based on Tuesdays and as required.
(Friday is a full day)Are you passionate about fostering professional growth and embedding core values within an organization? Join our client's team as a Learning and Organisational Development Specialist.
In this role, you will have the opportunity to deliver innovative training solutions that empower employees and align with our organizational goals. Key Duties and Responsibilities:
Design, deliver, and procure engaging learning interventions using diverse platforms, including e-learning.
Support mandatory, professional, and career development training, ensuring alignment with the annual training plan.
Conduct learning needs analyses in collaboration with service managers to address identified business needs.
Coach managers on personal, career, and team development, fostering a culture of growth and performance.
Facilitate team-building sessions and implement organizational development initiatives aligned with our values.
Contribute to the delivery of the People Strategy, leading key learning and development initiatives.
Promote employee engagement through activities like pulse surveys and staff conferences.
Qualifications and Experience:
Essential: Level 5 CIPD qualification or equivalent, with expertise in learning and organizational development theories and tools.
Proven experience designing and delivering a range of innovative learning interventions.
Strong presentation and facilitation skills tailored to diverse audiences.
Expertise in coaching and mentoring line managers.
Proficiency in e-learning design, authoring, and implementation.
Familiarity with Learning Management Systems and training procurement processes.
Additional Information:
A driving license is not required but would be advantageous for travel between sites.
The position is initially temporary but may have potential for permanent opportunities, subject to organizational needs.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Doncaster, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £18.78 per hour + PAYE Inclusive of Holiday Pay
Posted: 2025-01-09 14:34:51
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Our client is a market leading manufacturer of products and solutions utilised across a wide range of industries.
Applicants are invited from a wide range of manufacturing backgrounds.
They are part of a market-leading pan European manufacturing group with multiple sites based across the UK and Europe.
The Factory Operations Manager position is a senior level appointment, in which you will assume Operations and Manufacturing responsibility for one of their key operations, close the Shenstone area.
Applicants are invited from a wide range of manufacturing backgrounds but must have experience of taking manufacturing operations through to World Class standard within a fast paced and high-volume manufacturing environment, in which Health and Safety, Continuous Improvement and lean manufacturing techniques are at the heart of what you do.What's in it for you as Manufacturing Operations Manager:
Basic salary up to circa £80k per annum (NEGOTIABLE), Supported with a high level bonus scheme, company car allowance, private healthcare, double digit pension, life assurance, flexible and enhanced holiday scheme and additional benefits
Personal and career development opportunities
The opportunity to join a pan European manufacturing group with a leading product market share and long-standing reputation for Manufacturing excellence
The product lines manufactured offer market growth opportunities and job security in an ever-growing market sector
Key responsibilities within Manufacturing Operations Manager position:
The strategic development of manufacturing operations across a number of manufacturing lines throughout the facility, taking the site through to World Class
The development and promotion of lean manufacturing techniques, such as 5s, VSM, TPM, etc, across manufacturing operations
People Management, including the motivation and mentoring of managers to effectively problem solve and develop their careers
You will be required to demonstrate an ability to introduce process/procedures across our clients' manufacturing lines, which enhance manufacturing output and support the delivery of EBITDA objectives over the next 3 years and significant company growth
The Operations Manufacturing Manager will be responsible for leading the development of an agile, positive, ambitious manufacturing function which has the skills, resources, and capability to become a key enabler of growth, development, and improved business performance over the next 3 years.
ESSENTIAL QUALIFICATIONS & EXPERIENCE OPERATIONS DIRECTOR
Previous experience within a senior level position, e.g.
Operations Manager, Operations Director, Plant Manager, Manufacturing Manager, Factory Manager, General Manager etc.
Leadership and people management skills with the ability to build, motivate, develop, and improve teams
Experience of taking manufacturing operations to World Class / Operational Excellence
Experience within a fast-paced manufacturing environment, implementing continuous improvement tools and techniques, and problem-solving techniques
A seasoned manufacturing professional who understands the journey to WCM or Operational Excellence, who can work closely with key members of production and maintenance teams pushing where required, being robust with colleagues where necessary, leading from the front, but being prepared to be involved in the day-to-day activities of the shopfloor if this is necessary to achieve enhanced results.
IOSH or Nebosh qualified in Health and Safety
Ideally degree qualified or commensurate experience
If of interest, PLEASE APPLY NOW.
Keywords - Operations Manager, Operations Director, Production Director, plant Manager, Manufacturing Manager, Manufacturing Director, Factory Manager, General Manager, GM, world class manfufacturing, WCM, ....Read more...
Type: Permanent Location: Lichfield, England
Start: ASAP
Salary / Rate: £75000.00 - £86000.00 per annum + Excellent benefits
Posted: 2025-01-09 08:55:32
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The Company
Join a leading financial institution known for its innovation, customer-centric services, and commitment to excellence.
This role is pivotal in shaping the future of their services call centre, focusing on operational efficiency and exceptional quality outcomes.
The Opportunity
The Services Program Manager will oversee and drive initiatives aimed at enhancing the operational efficiency, quality, and regulatory compliance of the institution's services call centre.
This is a strategic and hands-on role requiring a dynamic leader who can execute projects with measurable impact while fostering a culture of continuous improvement.
Key Responsibilities
Operational Excellence
Develop and implement operational strategies to improve call centre efficiency and productivity.
Identify and resolve process bottlenecks, ensuring seamless service delivery.
Introduce and monitor KPIs to measure success in operational performance.
Call Centre Quality & Efficiency
Lead initiatives to improve call centre performance, ensuring adherence to quality standards.
Collaborate with stakeholders to optimize workflows and improve customer experience.
Conduct regular audits and reviews to maintain service excellence.
Data & Regulatory Management
Oversee data-driven projects to ensure compliance with regulatory standards.
Leverage analytics to identify trends and inform decision-making.
Work closely with compliance teams to mitigate risks and adhere to policies.
Key Skills and Experience
Proven experience in managing operational excellence programs within call centres or similar environments.
Strong background in process optimization, efficiency improvements, and change management.
Knowledge of data management and regulatory compliance in financial services is a plus.
Exceptional leadership and communication skills, with the ability to engage and influence stakeholders at all levels.
Proficient in data analytics tools and reporting systems.
Qualifications
Bachelor's degree in Business, Operations Management, or a related field.
Certifications in Lean, Six Sigma, or equivalent methodologies are highly desirable.
Work Environment
Hybrid Model: 3 days in the Melbourne CBD office, 2 days remote.
Collaborative, fast-paced environment with a focus on innovation and excellence.
Benefits
Opportunity to work with a renowned financial institution.
Potential for long-term extension (up to 4 years).
Competitive daily rate contract.
Eligibility:
Applicants must have full working rights in Australia.
If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. ....Read more...
Type: Contract Location: Melbourne CBD, Melbourne, Australia
Start: ASAP
Duration: 12 months
Salary / Rate: AU$900 - AU$1000 per day
Posted: 2025-01-09 05:46:50
