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An outstanding new job opportunity has arisen for a committed Consultant Psychiatrist - Male PICU to work in an exceptional hospital based in the Edgbaston, Birmingham area.
You will be working for one of UK's leading health care providers
This hospital provides fast access to expert treatment for a range of mental health difficulties, including addictions, depression, anxiety, and stress
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*To be considered for this position you must hold a CCST/CCT or equivalent in the Child and Adolescent Psychiatry with a valid GMC registration
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As the Consultant Psychiatrist your key responsibilities include:
RC responsibility for all patients
Safe prescribing and monitoring of physical health
Comprehensive Assessments and treatment planning with patients external share holders and carers
Management of patients on the ward including physical health, mental state and risk management and formulation
Adhering to organisational admission and discharge policy and procedures
Timely discharge GP notifications and discharge summaries
Preparation of Mental Health Act tribunal reports
Must have proficient IT skills as prompt entry onto the electronic care record is essential
Engagement with external professionals and families/carers
Participation in audit, research, quality and performance management and other clinical and professional activities
The following skills and experience are preferred and beneficial for the role:
Previous Consultancy experience is desirable but not essential
You will fulfil the role of Responsible/Approved Clinician to patients and experience of working in inpatient settings with people with significant mental health difficulties
Evidence of post registration continuing professional development
A positive attitude and commitment to change, improvement and quality
Excellent verbal, interpersonal and written communication skills
Excellent knowledge of the Mental Health Act and Code of Practice
The successful Consultant Psychiatrist will receive an amazing salary of £160,000 - £165,000 per annum.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
A dedicated speciality doctor to support your clinical duties
The site also has a Junior Doctor/RMO rota based on site.
They cover out of hour period and are occasionally available to support the team during the day
Generous annual leave entitlement and study leave to attend CPD opportunities, conferences etc
An extra days holiday to have your birthday off
Meal from the hospital canteen at very affordable rates
There will be opportunity for career development within the company healthcare network
You will be well supported within your role, with a strong focus on continuing professional development
Opportunities to take a lead role within the hospital - eg.
medicines management/safeguarding
Access to funded CPD courses relevant to the role
Support from a managers on call system (on call Manager and Senior Manager) out of hours
Extensive training through our online academy as well as face-to-face training
Access to a pooled wellbeing fund, which is used to improve health and wellbeing of the team
Access to kitchen with free hot and cold drinks and fruit
Our independent Employee Assistant Programme can offer confidential emotional and practical support and advice to colleagues, 24/7
Company pension scheme
Reference ID: 1620
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £160000 - £165000 per annum
Posted: 2025-01-10 15:02:31
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An exciting new job opportunity has arisen for a dedicated General Adult Consultant Psychiatrist to work in an exceptional mental hospital based in the Royston, Hertfordshire.
You will be working for one of UK's leading health care providers
This hospital offers purpose-built services with medium secure, low secure, and both locked and open rehabilitation opportunities.
They offer a range of specialist recovery pathways, all at one site
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*To hold and continue registration with the GMC including the relevant Specialist Register
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As the Psychiatrist your key responsibilities include:
Taking clinical responsibility for patients, including multidisciplinary ward rounds, risk reviews, strategic reviews and the development of a therapeutic milieu
Fulfilling the role of Responsible Clinician to patients detained under the Mental Health Act
(1983)
Supervising the process of referral and admission including contributing to preadmission assessments of young people with other team members
Offering a psychiatric perspective to the multidisciplinary team in relation to the assessment, formulation and treatment of young people
Contributing to management meetings and clinical governance meetings for the services provided at the hospital, and contributing to the development of service strategy
Contributing to in-house training programmes within the services and offering supervision to other members of the multi-disciplinary team, particularly junior medical staff
Maintaining CPD and re-validation requirements, as determined by the Royal College of Psychiatrists or other relevant statutory bodies
The following skills and experience would be preferred and beneficial for the role:
Good team player
Keen to participate in a multidisciplinary approach to assessment, formulation and management plans
Experience in working Rehabilitation Services with patients with mental illness, substance misuse, and complex needs
Experience in neuropsychiatry, learning disability, and Autism desirable
Excellent skills in working in groups, communication and knowledge base for this service
The successful Psychiatrist will receive an excellent salary of £150,000 per annum.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
Up to 25 days annual leave plus bank holidays
Free parking at every site
Health and wellbeing support through our EAP (Employee Assistance Programme)
Pension scheme with a company contribution
SMART Pensions - Opt for a slightly smaller salary and we pay an extra contribution into your pension.
The result? We both save on National Insurance payments and you end up with an overall increase in your take-home pay
Cycle scheme - Get a tax-free bike with equipment and pay monthly from your salary, generating a cost saving of up to 42%
Computing scheme - Buy the latest technology at no more than the RRP using salary exchange whilst spreading the cost over 12 months
Our shopping discount site where you'll find great offers for online and in-store shopping, negotiated specially for everyone who works with us
GymFlex - Spread the cost of an annual gym membership over 12 months and use your membership at health clubs, leisure centres, boot camps and yoga studios across the UK
Reference ID: 3378
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Royston, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £150000 per annum
Posted: 2025-01-10 15:02:22
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Senior Design Engineer
The Company:
My client, a full system life-cycle manufacturer of secure communication systems, antennas, image technology and embedded computing are looking for a Senior Systems Design Engineer to join their growing team in Redditch.
Their products can be found transmitting high bandwidth data across hostile terrain, enabling secure ticket sales on trains, processing colossal amounts of data or gathering scientific insight in the cold and crushing depths of the ocean floor!
Senior Design Engineer Key Responsibilities
- Evaluate and interpret project technical requirements to develop concept architectures / designs.
- Design and develop hardware solutions, from concept through to qualification / implementation / integration.
- Ensure all customer requirements are met throughout the development process, to demonstrate fulfilment of Verification and Validation activities.
- Support the development of test strategies and plans for formal qualification testing (including shock, vibration, EMC, Safety etc.)
- Produce and maintain any required design documentation.
- Play an active role in key milestone events such as Design Reviews, both internal and customer facing
- Support the build of initial prototypes / qualification systems.
- Supporting other Systems Engineering Team members with design information as required
- Knowledge of Project, Systems Engineering and Business lifecycles, with an understanding of Engineering activities at each stage of the lifecycle
- Provide support, as required, to other areas of the Business.
- Work with external suppliers and manufacturers; maintaining strong working relationships.
Senior Design Engineer Requirements:
- Experience in a Systems Engineering environment, ideally defence-related
- Designing products for harsh environments i.e.
shock, vibration, thermal extremes working knowledge of Military Specifications and Standards is a benefit
- Extensive knowledge of Electrical / Electronic / Computer components and systems
- Knowledge of Mechanical Engineering fundamentals, processes, and standards
- Good understanding of EMC, particularly in systems design
- Experience of designing for longevity and useability / through-life support, for example consideration of Human Factors and Integrated Logistics Support requirements
- Competent at producing accurate and professional documentation
- Understands the need for configuration control, change management and security marking aspects of all types of documentation and drawings
- Experienced in managing own work and able to prioritise tasks to meet milestones
- Working in a multi-disciplined environment (mechanical, electrical, electronic, safety, human factors, security, software etc.)
- Good attention to detail, conscientious, and takes pride in work
- Able to work as part of a team as well as on own initiative
- Fully conversant with Microsoft Office Suite
- Due to the nature of the work carried out, all applicants must be eligible for SC Clearance
The following would be advantageous but are not essential:
- Knowledge of EU/UK safety and CE regulations would be an asset
Senior Design Engineer Benefits:
- 26 days holiday plus Bank Holidays increasing upon length of service.
- Discretionary annual bonus
- Pension 5% employee, 4% employer (salary sacrifice)
- Development opportunities relevant to your role
- Enrolled in Employee Share Scheme following 12 months service.
- Access to Westfield Healthcare scheme
- Cycle to work scheme.
- EV scheme.
What Next?
If youre a well-accomplished Senior Design Engineer, simply apply now or call/message Liam on 07483 100631 or email me on liam.nother@holtengineering.co.uk
'' ....Read more...
Type: Permanent Location: Redditch,England
Start: 10/01/2025
Salary / Rate: £50000 - £60000 per annum
Posted: 2025-01-10 13:55:09
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Antenna Design Engineer
The Company:
My client, a full system life-cycle manufacturer of secure communication systems, antennas, image technology and embedded computing are looking for a Antenna Design Engineer to join their growing team in Leominster.
Their products can be found transmitting high bandwidth data across hostile terrain, enabling secure ticket sales on trains, processing colossal amounts of data or gathering scientific insight in the cold and crushing depths of the ocean floor!
Antenna Design Engineer Key Responsibilities
Product Development and Design
- Collaborate with mechanical and electronic engineers in cross-functional teams to develop innovative antenna designs.
- Utilize 3D EM simulation software, like CST Microwave Studio, to optimize antenna performance during the design phase.
- Contribute to the prototype development process by assisting with assembly and testing of initial designs.
Communication and Project Management
- Maintain clear communication with project managers, sales, procurement, commercial, and production departments to ensure seamless project flow and timely delivery.
- Actively participate in design reviews, potentially leading discussions on technical aspects.
- Manage engineering change notes throughout the product development process, adhering to ISO 9001 procedures to ensure quality and traceability.
- Develop and maintain comprehensive project and design documentation for future reference and knowledge sharing.
- Provide concise management information on design developments to facilitate informed decision-making.
Professionalism and Compliance
- Uphold all company health, safety, environmental, and quality policies and standards.
- Be prepared to undertake additional tasks as assigned to contribute to the company's success.
Antenna Design Engineer Requirements:
Technical Skills
- Extensive experience in designing antennas for various applications.
- Expertise in using electromagnetic simulation software like CST Microwave Studio.
- Hands-on experience with antenna radiation pattern measurements
- Proficient in using Vector Network Analyzers (VNAs) and other antenna test equipment.
Professional Skills
- Meticulous attention to detail is essential for ensuring design accuracy.
- Thrives in both independent and collaborative environments, able to work effectively on individual tasks and as part of interdisciplinary teams.
- Excellent communication skills, both written and verbal, to clearly document designs and collaborate with colleagues.
- Strong project management skills, with the ability to initiate, plan, and organize tasks effectively.
- Proficient in Microsoft Office Suite for efficient data management and reporting.
Additional Requirement:
SC Clearance Eligibility: Due to the nature of the work, all applicants must be eligible to obtain SC security clearance
Antenna Design Engineer Benefits:
- 26 days holiday plus Bank Holidays increasing upon length of service.
- Discretionary annual bonus
- Pension 5% employee, 4% employer (salary sacrifice)
- Development opportunities relevant to your role
- Enrolled in Employee Share Scheme following 12 months service.
- Access to Westfield Healthcare scheme
- Cycle to work scheme.
- EV scheme.
What Next?
If youre a well-accomplished Design Engineer, simply apply now or call/message Liam on 07485986178 or email me on liam.nother@holtengineering.co.uk
'' ....Read more...
Type: Permanent Location: Leominster,England
Start: 10/01/2025
Salary / Rate: £45000 per annum
Posted: 2025-01-10 13:53:04
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Service Care Solutions are the leading recruitment agency for the Probation service nationwide.
We are currently recruiting for a Probation Service Officer in Luton! - Immediate Starts Available subject to security clearance! LOCATION: LutonHOURS: 37.5 hours per weekDURATION: 26 weeks ongoingPAY RATE: £18 - £20.07 (DoE)
As a PSO you will undertake the full range of work with offenders before and after sentence.
This will include assessment, sentence implementation, offender management and producing reports.
The job holder will provide case management support to a full range of offenders utilising service procedures and practice directions that underpin professional judgement.
About You
We're looking for empathetic, patient, and resilient individuals who are committed to helping others.
While a degree isn't essential, experience working with people facing social or personal challenges is highly valued.
Excellent written communication skills are a must, as you'll be responsible for producing clear and accurate reports.
Key Responsibilities:
Assess and manage the risk posed by offenders to protect victims and the public.
Supervise and manage offenders subject to community sentences.
Collaborate with other agencies to prevent crime and support victims and offenders.
Ensure compliance with Probation Service policies and procedures.
Provide case management support to offenders.
Produce accurate reports and documentation.
Conduct prison, home, or alternate location visits.
Work in court settings, including completing reports and prosecuting breaches.
Deliver and co-lead accredited programs.
Carry out safeguarding duties in accordance with agency policies.
Demonstrate pro-social modeling skills.
Experience
Skilled in working with diverse individuals facing social and personal challenges, using tact and discretion with sensitive issues.
Proficient in planning, coordinating work, and motivating individuals or groups to change behavior.
Knowledgeable about equal opportunities, diversity, and good practice principles.
Understanding of factors contributing to offending (e.g., substance misuse, accommodation) and the ability to empathize constructively.
Familiar with case management principles, risk assessment, and their impact on victims.
Knowledge of Health & Safety legislation and the Criminal Justice System, including the Probation Service's aims and objectives.
To Apply:
Submit your CV or contact Oliver.Jefferson@servicecare.org.uk ....Read more...
Type: Contract Location: Luton, England
Start: ASAP
Duration: 6 months
Salary / Rate: £18 - £20.07 per hour
Posted: 2025-01-10 13:43:59
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Job Title: ICT Project Manager Salary: £23.48 P/H PAYE (Inclusive of Holiday Pay) | £27 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Cheshire, CW1 Start Date: ASAP Work Pattern: Monday - Friday | 09:00am - 17:00pm Join our client's dynamic and innovative team where you will play a pivotal role in managing and delivering ICT projects that drive business transformation.
This position is part of the Information and Data Management Programme (IADM), focusing on leveraging information effectively to implement impactful changes across services.
You will work on projects such as Enterprise Content Management and GIS & Address Management, with strong support from a network of project managers, a Programme Manager, and an SRO.Key Duties and Responsibilities:
Project Management: Define, manage, and execute complex ICT projects, ensuring delivery aligns with resources, budgets, and timelines.
Technical Leadership: Lead technical aspects of projects, from planning and procurement to implementation and support, ensuring alignment with standards.
Team Collaboration: Manage and motivate multidisciplinary teams, influencing and guiding internal and external stakeholders to ensure effective delivery.
Strategic Development: Contribute to developing strategies, policies, and processes to support corporate and departmental objectives.
Innovative Solutions: Propose and implement practical and innovative technical and business solutions tailored to operational realities.
Training and Communication: Organize and lead workshops, training sessions, and presentations for diverse audiences to communicate project goals and standards compliance.
Risk Management: Develop strategies to mitigate risks and ensure business continuity for critical services.
Qualifications and Experience:
Essential:
Prince2 Practitioner or equivalent project management qualification.
Proven track record in ICT project and programme management, including budget and risk management.
Experience in leading multi-disciplinary teams within a matrix environment.
Knowledge of ICT infrastructure, tools, and governance standards.
Expertise in delivering innovative solutions and implementing process improvements.
Desirable:
Experience working within Local Government
Familiarity with corporate policies and governance arrangements.
Strong understanding of procurement, legal, and compliance requirements If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk
....Read more...
Type: Contract Location: Crewe, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £23.48 per hour + PAYE Inclusive of Holiday Pay
Posted: 2025-01-10 10:53:36
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Benefits Realisation Officer Hillingdon, London - £450 LTD Day Rate Temporary Full-Time We are looking for a skilled Benefits Realisation Officer to join a team based in Hillingdon to help ensure projects deliver measurable outcomes and contribute to strategic goals.
This role is central to driving positive change across the council's transformation programmes.
THE ROLE As a Benefits Realisation Officer, you will strategically oversee the identification, quantification, and realisation of benefits from key projects and programmes.
Reporting to the Director of Transformation and Business Change, you will drive efficiency, accountability, and innovation. Key responsibilities include:
Develop and implement a benefits realisation strategy aligned with the Council's goals.
Collaborate with project managers and stakeholders to create and deliver benefits realisation plans.
Facilitate workshops and meetings to secure stakeholder buy-in and commitment.
Track, report, and monitor progress to ensure benefits are being delivered.
Continuously improve benefits realisation methodologies to drive efficiency and innovation.
Provide training and guidance to project teams on best practices in benefits tracking.
Communicate effectively with internal and external stakeholders, including senior leadership.
THE CANDIDATE The ideal candidate will have previous experience in a similar benefits realisation role and a proven track record of delivering outcomes in complex project environments. You will also have:
Strong understanding of project management principles (PRINCE2, Agile, or PMP certification is desirable).
Demonstrable experience in benefits realisation processes and methodologies.
Strategic thinking skills to align projects with organisational goals.
Excellent stakeholder management and communication abilities.
Strong analytical skills to identify, quantify, and monitor project benefits.
THE CONTRACT
Temporary: Initial 3-month contract, with potential for extension.
Full-Time: 36 hours per week.
The pay rate for the role is £450.00 per day LTD company rate.
The PAYE equivalent is £383.63 per day, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! ....Read more...
Type: Contract Location: Hillingdon, England
Salary / Rate: Up to £383.63 per day
Posted: 2025-01-10 09:50:59
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts the northern Texas and Oklahoma region..
The candidate must live in the territory to support it.
We prefer the candidate to live in the center of the region which is Dallas or Fort Worth, Texas.
This position supports the Dryvit business units.
(Insert Dryvit Business blurb)
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) EIFS product knowledge is a plus. Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Northern Texas and Oklahoma residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
Able to travel domestically 50% of the time.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85,000 and adjusts based on experience, potential candidate qualifications, business needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2025-01-10 06:17:11
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Technical Communications Specialist provides technical support for assistance to distributors, applicators, contractors, chemists, engineers, sales, technical service department subordinates, and customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide front line phone coverage for Technical Services.
Leverage SAP systems to complete notifications as product specialist.
Take turns with the general department mailbox and answer e-mails received and respond or forward to appropriate product specialist.
Work cooperatively with peers to ensure adequate, consistent phone coverage throughout the day with increased sensitivity for needs from 8:00-8:30, 5:00-5:30 and during staggered lunch hours.
Occasional flexibility required to accommodate vacations and excused absences.
Handle application questions from the sales force where appropriate.
Support the proper application of Commercial Sealants and Waterproofing products, meeting company and industry guidelines, utilizing written and verbal communications.
Write Technical Bulletins as needed.
Assist in preparing adhesion/compatibility test reports drawn from data prepared by the application lab tech.
Target is 24-hour turn- around time, not to exceed 48 hours.
Attend regular meetings, represent the technical services department, communicate actions, results and other information as required. Assist in the product complaint process. Participate in Teams or Projects as requested that takes advantage of your knowledge and experience. Perform other miscellaneous tasks as requested/required.
EDUCATION REQUIREMENT: Bachelor's degree in construction, Engineering, Science, or similar field.
EXPERIENCE REQUIREMENT: One to two years experience in technical service or customer service in a similar or related field or industry.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Using Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Time Management - Managing one's own time and scheduling, internally and externally.
Speaking - talking to others to convey information effectively.
Critical thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring - Monitoring/assessing performance of oneself to make improvements or take corrective action.
Reading comprehension - understanding written sentences and paragraphs in work related documents.
Writing - Communicating effectively in writing as appropriate for the needs of the customers and subordinates.
Written comprehension- the ability to read and understand information and ideas presented in writing.
Written expression - ability to communicate information and ideas in writing so others will understand.
Oral comprehension - ability to listen to and understand information and ideas presented through spoken words and sentences.
Knowledge of building materials, methods of application, to assist architects and contractors with job specifications.
Knowledge of principles and processes for providing the necessary level of technical service to customers.
Knowledge of principles and processes for providing the necessary level of customer and technical support.
This includes customer needs assessment, meeting quality standards for technical services and evaluation of customer satisfaction.
Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
ADDITIONAL INFORMATION:
WORK ACTIVITIES
Making decisions and solving problems for product complaints received.
Analyzing information and evaluating results for the best solutions to complete the complaint process.
Communicating with Supervisor, peers and subordinates by providing information to supervisors, co-workers and subordinated by telephone, in written form, e-mail or in person.
Organizing, Planning and Prioritizing Work: Developing specific goals and plans to prioritize, organize and accomplish your work.
Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.
Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and others external sources.
This information can be exchanged in writing, phone or e-mail.
WORK STYLES
Attention to Detail: Job requires being careful about detail and thorough to completing work tasks.
Cooperation: Job requires being pleasant with others on the phone and in the office and displaying a good-natured, cooperative attitude.
Dependability: Job requires being reliable, responsible and dependable.
Integrity: Job requires being honest and ethical.
Self-Control: Job requires maintaining composure, keeping emotions in check, controlling anger and avoiding aggressive behavior, even in very difficult situations.
Independence: Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative: Job requires a willingness to take on responsibilities and challenges.
Concerns for Others: Job requires being sensitive to others' needs and feelings.
Being understanding and helpful on the job.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $48,426 and $60,532 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-01-10 06:17:09
