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Director, Marketing - The Pink Stuff
JOB DESCRIPTION Job Title: Director, Marketing - The Pink Stuff Location: Vernon Hills, IL Department: Star Brands Marketing Reports To: Senior Marketing Director - The Pink Stuff The Pink Stuff is one of the world's most recognized cleaning brands, celebrated for its viral social presence and fast-growing global footprint. With millions of organic social views and a highly engaged global following, we continue to redefine how consumers discover and fall in love with cleaning products. We are seeking a proven brand builder and strategic marketer with deep experience growing brands, leading digital-first marketing, and translating consumer and social insights into commercial growth. The ideal candidate brings a strong branding foundation, demonstrable success in social and digital marketing, and a track record of developing and launching winning product innovation. This role reports to the Sr. Director of Marketing, The Pink Stuff Role Summary The Director, Marketing - The Pink Stuff leads brand strategy, digital marketing, innovation, and portfolio management for The Pink Stuff. This role requires a strong brand strategist with hands-on experience building brands, shaping compelling positioning, developing breakthrough innovation, and leading marketing programs across social, digital, retail, and ecommerce channels. The successful candidate combines creativity with commercial rigor and uses insights, analytics, and performance data to scale brand equity and drive profitable growth. Key Responsibilities: 1. Consumer, Category & Market Expertise Lead the development of a robust consumer learning agenda grounded in category dynamics, macro trends, and competitive intelligence, translating insights into clear strategic actions. Partner with Consumer Insights, Digital/Ecomm team and Category Management to identify whitespace opportunities and growth levers. 2. Brand Strategy & Marketing Activation Lead the development of annual brand strategies and integrated marketing plans that strengthen brand equity, increase household penetration, and accelerate growth across channels. Own a digital-first go-to-market approach, partnering closely with Ecommerce, Global, and Demand Generation teams to translate brand strategy into best-in-class execution across paid, owned, and earned channels. Lead the development of social and digital campaigns that drive awareness, engagement, conversion, and advocacy, with strong oversight of content strategy, influencer partnerships, performance media, and ecommerce activation. Collaborate with Sales to align brand strategy with customer plans, retailer media, and omni-channel activation. Prepare and present best in class sales decks leveraging insightful brand story telling. 3. Product Portfolio and Innovation Leadership Lead end-to-end brand portfolio and innovation management, including whitespace identification, concept development, claims strategy, SKU optimization, pricing, forecasting, and stage-gate execution. Build robust business cases: market sizing, margin analysis, forecast modeling, and 1-3 year growth plans. Partner cross-functionally with R&D, Operations, Sales, Supply Chain, and Finance to bring innovation concepts to market, ensuring strong consumer relevance, commercial viability, and flawless execution. Conduct regular product line evaluations to strengthen margin, and velocity. 4. Commercial & P&L Management Oversee brand P&L to drive profitable, sustainable growth. Manage brand budget and ensure strong ROI across marketing investments. Partner with cross functional team to forecast sales, margin, and promotional needs. 5. Cross-Functional Leadership Act as the hub for project teams, driving alignment, timelines, and decision-making. Influence Sales, R&D, Operations, Supply Chain, and Executive Leadership. Present strategies, updates, and recommendations with clear storytelling and executive presence to internal and external audiences. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related field; MBA preferred. 10+ years of progressive brand management experience, preferably within CPG or a fast-paced growth brand, with a strong track record of building and scaling brands. Demonstrated expertise in social and digital marketing, including brand content strategy, influencer marketing, performance media, ecommerce activation, and using digital analytics to optimize investment and impact. Proven ability to translate data, consumer insights, and market trends into brand strategy, innovation pipelines, and actionable growth plans. Demonstrated experience managing budgets, forecasts, and P&L components. Exceptional communication, cross-functional leadership, and storytelling skills. Bias for action, creative problem solving, and a "hands-on" entrepreneurial mindset. Demonstrable experience developing and commercializing product innovation, from consumer need identification and concept development through launch execution and post-launch optimization. Empathy and good listening skills to understand audience and consumer needs. Ability to adapt to change and anticipate future needs. Can-do attitude and the desire to go above and beyond. Demonstrated potential to grow into a director-level role within the next 12 months, with the leadership capability and ambition to help build a strong team.Salary Target Range: $140,000 - $165,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum/Star Brands is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-09-23 23:13:15 -
Director, Marketing - The Pink Stuff
JOB DESCRIPTION Job Title: Director, Marketing - The Pink Stuff Location: Vernon Hills, IL Department: Star Brands Marketing Reports To: Senior Marketing Director - The Pink Stuff The Pink Stuff is one of the world's most recognized cleaning brands, celebrated for its viral social presence and fast-growing global footprint. With millions of organic social views and a highly engaged global following, we continue to redefine how consumers discover and fall in love with cleaning products. We are seeking a proven brand builder and strategic marketer with deep experience growing brands, leading digital-first marketing, and translating consumer and social insights into commercial growth. The ideal candidate brings a strong branding foundation, demonstrable success in social and digital marketing, and a track record of developing and launching winning product innovation. This role reports to the Sr. Director of Marketing, The Pink Stuff Role Summary The Director, Marketing - The Pink Stuff leads brand strategy, digital marketing, innovation, and portfolio management for The Pink Stuff. This role requires a strong brand strategist with hands-on experience building brands, shaping compelling positioning, developing breakthrough innovation, and leading marketing programs across social, digital, retail, and ecommerce channels. The successful candidate combines creativity with commercial rigor and uses insights, analytics, and performance data to scale brand equity and drive profitable growth. Key Responsibilities: 1. Consumer, Category & Market Expertise Lead the development of a robust consumer learning agenda grounded in category dynamics, macro trends, and competitive intelligence, translating insights into clear strategic actions. Partner with Consumer Insights, Digital/Ecomm team and Category Management to identify whitespace opportunities and growth levers. 2. Brand Strategy & Marketing Activation Lead the development of annual brand strategies and integrated marketing plans that strengthen brand equity, increase household penetration, and accelerate growth across channels. Own a digital-first go-to-market approach, partnering closely with Ecommerce, Global, and Demand Generation teams to translate brand strategy into best-in-class execution across paid, owned, and earned channels. Lead the development of social and digital campaigns that drive awareness, engagement, conversion, and advocacy, with strong oversight of content strategy, influencer partnerships, performance media, and ecommerce activation. Collaborate with Sales to align brand strategy with customer plans, retailer media, and omni-channel activation. Prepare and present best in class sales decks leveraging insightful brand story telling. 3. Product Portfolio and Innovation Leadership Lead end-to-end brand portfolio and innovation management, including whitespace identification, concept development, claims strategy, SKU optimization, pricing, forecasting, and stage-gate execution. Build robust business cases: market sizing, margin analysis, forecast modeling, and 1-3 year growth plans. Partner cross-functionally with R&D, Operations, Sales, Supply Chain, and Finance to bring innovation concepts to market, ensuring strong consumer relevance, commercial viability, and flawless execution. Conduct regular product line evaluations to strengthen margin, and velocity. 4. Commercial & P&L Management Oversee brand P&L to drive profitable, sustainable growth. Manage brand budget and ensure strong ROI across marketing investments. Partner with cross functional team to forecast sales, margin, and promotional needs. 5. Cross-Functional Leadership Act as the hub for project teams, driving alignment, timelines, and decision-making. Influence Sales, R&D, Operations, Supply Chain, and Executive Leadership. Present strategies, updates, and recommendations with clear storytelling and executive presence to internal and external audiences. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related field; MBA preferred. 10+ years of progressive brand management experience, preferably within CPG or a fast-paced growth brand, with a strong track record of building and scaling brands. Demonstrated expertise in social and digital marketing, including brand content strategy, influencer marketing, performance media, ecommerce activation, and using digital analytics to optimize investment and impact. Proven ability to translate data, consumer insights, and market trends into brand strategy, innovation pipelines, and actionable growth plans. Demonstrated experience managing budgets, forecasts, and P&L components. Exceptional communication, cross-functional leadership, and storytelling skills. Bias for action, creative problem solving, and a "hands-on" entrepreneurial mindset. Demonstrable experience developing and commercializing product innovation, from consumer need identification and concept development through launch execution and post-launch optimization. Empathy and good listening skills to understand audience and consumer needs. Ability to adapt to change and anticipate future needs. Can-do attitude and the desire to go above and beyond. Demonstrated potential to grow into a director-level role within the next 12 months, with the leadership capability and ambition to help build a strong team.Salary Target Range: $140,000 - $165,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum/Star Brands is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-09-23 15:12:24 -
Warranty Administrator
Warranty Administrator Job Title: Warranty Administrator Hours: Monday to Friday - 8am to 5pm Salary: £30000 to £35000 per annum We are working with a respected commercial vehicle group who are looking at expanding their team with a Warranty Administrator. They are keen to develop their staff in a number of ways so the successful Warranty Administrator will have the option of real and genuine career progression. Responsibilities as a Warranty Administrator: - Responsible for submitting accurate warranty and goodwill claims on a daily basis, - Determine if repair description / write-up meets manufacturer standards - Submit claims to manufacturer - Assemble all additional information if manufacturer requires more information - Prepare all claims which need to be amended - Record all claims which are unpaid and work with Warranty Requirements Warranty Administrator Experience required: - Experience in the automotive trade is essential for this role - Trained on Manufacturer Warranty Standards - Computer literate Microsoft Office - Analytical, precise & accurate - Able to prioritise workload - Flexible and willing to work as part of a team or on their own initiative - Must be able to work to a tight schedule and reliably see-through tasks to completion - Reliable and punctual If you are interested in this exciting Warranty Administrator role, please contact John Barnes at Holt Recruitment on 07955 081 481 or e-mail your CV to john@holtrecruitment.com ....Read more...
Type: Permanent Location: Southampton,England Start: 22/09/2026 Salary / Rate: £30000 - £35000 per annum Posted: 2026-09-22 18:53:04 -
Administrator
Administrator Dover £27,000 - £30,000 Basic + Job Security + Family Business + Pension + Stability + Immediate Start If you're looking for a stable and long-term role within a financially secure, family-run organisation, this Administrator opportunity is perfect for you. Join a well-established main dealer that has been trading successfully for over 40 years. This role offers job security, great morale, and the chance to work as part of a tight-knit team within a business that truly values its people, many of whom have been with the company for 20 years or more. This is your chance to join a highly credibl family-owned company with a turnover exceeding £140 million. Your Role as a Claims Administrator will include: Managing warranty, R&M (repair and maintenance), and Mobile24 claims for vehicles Communicating with customers, fleet operators, and internal departments Working closely with a team of six in the front office The Successful Claims Administrator will have: Experience working in an administrative role within the motor industry (cars, vans, or trucks) Excellent communication and organisational skills Strong IT and data entry capability Claims Administrator, Workshop Claims Administrator, Administration, Motor Industry, Automotive Administration, Warranty Administrator, Warranty Claims, Fleet Administration, MAN Trucks, Vehicle Administration, ....Read more...
Type: Permanent Location: Dover, England Salary / Rate: £27000.00 - £30000.00 per annum Posted: 2026-09-21 23:35:04 -
Maint/Production Coord
JOB DESCRIPTION Essential Duties & Responsibilities: Procurement of MRO Goods and Services Including Tracking and Expediting Facilitating various transactions in the ERP and CMMs systems including but not limited to. Reporting Purchasing AP Inventory Asset Optics Planning/Scheduling Document Reconciliation Assist with and oversee various storeroom activities including but not limited to Stock Replenishment Cycle counting Shelf Stocking Housekeeping Restructuring Vendor/Supplier/Contractor Relations including but not limited to Maintaining relations with Seeking out new Expediting Initiating/Closing Claims Coordination of Vendor and Service Visits Participate in Peer engagement programs. Back up and support co-workers in their absence Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Follow all safety procedures and company policies. Conduct all business with integrity. Required Skills: High School Diploma or GED Strong communication and interpersonal skills; ability to read, write, speak, and understand English. Computer MS applications, specifically Word, Outlook, Excel, and Teams Various Scanning and Imaging applications Preferred experience with ERP and CMMS systems Interpersonal skills Ability to work at all levels of the organization. Emotional intelligence Problem Solving Attention to detail. Customer Service Internal/External Additional Consideration Given to Those With: Previous purchasing and/or MRO supply coordinating experience. Paint/Coatings/Chemical industry knowledge or experience. This is a Non-Exempt position. Salary Target Range: $23.60 - 27.60/HR. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers paid holidays.. You are also eligible to earn two weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hagerstown, Maryland Posted: 2026-09-21 23:13:17 -
Maint/Production Coord
JOB DESCRIPTION Essential Duties & Responsibilities: Procurement of MRO Goods and Services Including Tracking and Expediting Facilitating various transactions in the ERP and CMMs systems including but not limited to. Reporting Purchasing AP Inventory Asset Optics Planning/Scheduling Document Reconciliation Assist with and oversee various storeroom activities including but not limited to Stock Replenishment Cycle counting Shelf Stocking Housekeeping Restructuring Vendor/Supplier/Contractor Relations including but not limited to Maintaining relations with Seeking out new Expediting Initiating/Closing Claims Coordination of Vendor and Service Visits Participate in Peer engagement programs. Back up and support co-workers in their absence Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Follow all safety procedures and company policies. Conduct all business with integrity. Required Skills: High School Diploma or GED Strong communication and interpersonal skills; ability to read, write, speak, and understand English. Computer MS applications, specifically Word, Outlook, Excel, and Teams Various Scanning and Imaging applications Preferred experience with ERP and CMMS systems Interpersonal skills Ability to work at all levels of the organization. Emotional intelligence Problem Solving Attention to detail. Customer Service Internal/External Additional Consideration Given to Those With: Previous purchasing and/or MRO supply coordinating experience. Paint/Coatings/Chemical industry knowledge or experience. This is a Non-Exempt position. Salary Target Range: $23.60 - 27.60/HR. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers paid holidays.. You are also eligible to earn two weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hagerstown, Maryland Posted: 2026-09-21 23:12:53 -
Warranty Administrator
Warranty Administrator Job Title: Warranty Administrator Hours: Monday to Friday - No Weekends Salary: £27000 to £30000 per annum We are working with a respected commercial vehicle group who are looking at expanding their team with a Warranty Administrator. They are keen to develop their staff in a number of ways so the successful Warranty Administrator will have the option of real and genuine career progression. Responsibilities as a Warranty Administrator: - Responsible for submitting accurate warranty and goodwill claims on a daily basis, - Determine if repair description / write-up meets manufacturer standards - Submit claims to manufacturer - Assemble all additional information if manufacturer requires more information - Prepare all claims which need to be amended - Record all claims which are unpaid and work with Warranty Requirements Warranty Administrator Experience required: - Experience in the automotive trade is essential for this role - Trained on Manufacturer Warranty Standards - Computer literate Microsoft Office - Analytical, precise & accurate - Able to prioritise workload - Flexible and willing to work as part of a team or on their own initiative - Must be able to work to a tight schedule and reliably see-through tasks to completion - Reliable and punctual If you are interested in this exciting Warranty Administrator role, please contact John Barnes at Holt Recruitment on 07955 081 481 or e-mail your CV to john@holtrecruitment.com ....Read more...
Type: Permanent Location: Dover,England Start: 21/09/2026 Salary / Rate: £27000 - £30000 per annum Posted: 2026-09-21 19:26:04 -
Maint/Production Coord
JOB DESCRIPTION Essential Duties & Responsibilities: Procurement of MRO Goods and Services Including Tracking and Expediting Facilitating various transactions in the ERP and CMMs systems including but not limited to. Reporting Purchasing AP Inventory Asset Optics Planning/Scheduling Document Reconciliation Assist with and oversee various storeroom activities including but not limited to Stock Replenishment Cycle counting Shelf Stocking Housekeeping Restructuring Vendor/Supplier/Contractor Relations including but not limited to Maintaining relations with Seeking out new Expediting Initiating/Closing Claims Coordination of Vendor and Service Visits Participate in Peer engagement programs. Back up and support co-workers in their absence Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Follow all safety procedures and company policies. Conduct all business with integrity. Required Skills: High School Diploma or GED Strong communication and interpersonal skills; ability to read, write, speak, and understand English. Computer MS applications, specifically Word, Outlook, Excel, and Teams Various Scanning and Imaging applications Preferred experience with ERP and CMMS systems Interpersonal skills Ability to work at all levels of the organization. Emotional intelligence Problem Solving Attention to detail. Customer Service Internal/External Additional Consideration Given to Those With: Previous purchasing and/or MRO supply coordinating experience. Paint/Coatings/Chemical industry knowledge or experience. This is a Non-Exempt position. Salary Target Range: $23.60 - 27.60/HR. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers paid holidays.. You are also eligible to earn two weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hagerstown, Maryland Posted: 2026-09-21 15:11:43 -
Sr. Consumer Insights Analyst
JOB DESCRIPTION DAP is looking to hire Sr. Consumer Insights Analyst based at the corporate office in Baltimore, MD. If you enjoy solving problems, understanding what makes people tick, and turning data into stories that inspire action, the Senior Consumer Insights Analyst role at DAP Global offers an opportunity to make a meaningful impact. You will work across a variety of projects, from new products and packaging to shopper behavior and marketing strategy, helping shape what gets built and how it goes to market. In this role, you will uncover unmet consumer and professional-user needs, influence real-world product development, and help optimize marketing strategies across the entire consumer journey. You will partner with teams throughout the organization and ensure the voice of the consumer is represented in important business decisions. Most importantly, you will bring insights to life. We are looking for someone who can go beyond reporting the numbers to tell a clear and compelling story about what the findings mean, why they matter, and what the business should do next. Responsibilities: Discover What People Need Conduct qualitative and quantitative research to better understand consumers, professional users, shoppers, and markets. Identify unmet needs, frustrations, motivations, preferences, and opportunities across home improvement and professional applications. Explore the full consumer journey, from initial awareness and consideration through purchase, product use, and repeat engagement. Use primary and secondary research to monitor consumer trends, market dynamics, industry developments, and the competitive landscape. Influence Products and Marketing Translate consumer insights into clear recommendations that inform: New product development Product and value propositions Packaging design and shelf placement Brand positioning Marketing and communication strategies Portfolio and business planning Partner with Product Management, Marketing, Category Management, Sales, and other cross-functional teams to address key business questions. Connect consumer needs with business opportunities that support growth, profitability, and competitive advantage. Work Across a Variety of Research Projects Your projects may include: Consumer segmentation Concept and claims testing Prototype and product testing Packaging evaluation Shopper and path-to-purchase research Brand awareness and positioning Focus groups and in-depth interviews Market, category, and competitive analysis Trend and macroeconomic researchNo two projects will look exactly the same, making this an ideal opportunity for someone who enjoys learning, variety, and tackling new challenges. Turn Data into a Story Analyze and synthesize information from multiple research and data sources. Uncover the meaningful story behind the data, not just the interesting statistics. Translate complex findings into clear, accessible, and actionable recommendations. Create engaging presentations and written reports that help stakeholders quickly understand what matters. Build support for recommendations by clearly communicating the consumer perspective and potential business impact. Manage Research from Objective to Recommendation Help define the business objective and partner with the Senior Consumer Insights Manager to determine the appropriate research approach. Develop research plans, coordinate data collection, conduct analysis, and support reporting. Manage projects to ensure they are completed on time and within budget. Identify, locate, and recruit professional contractors who meet research criteria, ensuring the right voices are represented in each study. Support and maintain DAP's insights library so valuable knowledge can be shared across the organization. Attend industry conferences and trade shows as needed, translating observations into actionable insights. Requirements: Bachelor's degree in business, Marketing, Market Research, Behavioral Research, User Research, or a related field. 3 to 5 years of experience applying qualitative and quantitative research methods. Strong analytical skills and the ability to translate data into meaningful business recommendations. Excellent storytelling, communication, and presentation skills. The ability to synthesize information from multiple sources into a clear and compelling point of view. Strong business curiosity and an interest in understanding consumers, products, markets, and competitors. The ability to manage multiple projects and deadlines in a dynamic, fast-paced environment. Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $75k- $110k per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland Posted: 2026-09-17 23:12:23 -
Sr. Consumer Insights Analyst
JOB DESCRIPTION DAP is looking to hire Sr. Consumer Insights Analyst based at the corporate office in Baltimore, MD. If you enjoy solving problems, understanding what makes people tick, and turning data into stories that inspire action, the Senior Consumer Insights Analyst role at DAP Global offers an opportunity to make a meaningful impact. You will work across a variety of projects, from new products and packaging to shopper behavior and marketing strategy, helping shape what gets built and how it goes to market. In this role, you will uncover unmet consumer and professional-user needs, influence real-world product development, and help optimize marketing strategies across the entire consumer journey. You will partner with teams throughout the organization and ensure the voice of the consumer is represented in important business decisions. Most importantly, you will bring insights to life. We are looking for someone who can go beyond reporting the numbers to tell a clear and compelling story about what the findings mean, why they matter, and what the business should do next. Responsibilities: Discover What People Need Conduct qualitative and quantitative research to better understand consumers, professional users, shoppers, and markets. Identify unmet needs, frustrations, motivations, preferences, and opportunities across home improvement and professional applications. Explore the full consumer journey, from initial awareness and consideration through purchase, product use, and repeat engagement. Use primary and secondary research to monitor consumer trends, market dynamics, industry developments, and the competitive landscape. Influence Products and Marketing Translate consumer insights into clear recommendations that inform: New product development Product and value propositions Packaging design and shelf placement Brand positioning Marketing and communication strategies Portfolio and business planning Partner with Product Management, Marketing, Category Management, Sales, and other cross-functional teams to address key business questions. Connect consumer needs with business opportunities that support growth, profitability, and competitive advantage. Work Across a Variety of Research Projects Your projects may include: Consumer segmentation Concept and claims testing Prototype and product testing Packaging evaluation Shopper and path-to-purchase research Brand awareness and positioning Focus groups and in-depth interviews Market, category, and competitive analysis Trend and macroeconomic researchNo two projects will look exactly the same, making this an ideal opportunity for someone who enjoys learning, variety, and tackling new challenges. Turn Data into a Story Analyze and synthesize information from multiple research and data sources. Uncover the meaningful story behind the data, not just the interesting statistics. Translate complex findings into clear, accessible, and actionable recommendations. Create engaging presentations and written reports that help stakeholders quickly understand what matters. Build support for recommendations by clearly communicating the consumer perspective and potential business impact. Manage Research from Objective to Recommendation Help define the business objective and partner with the Senior Consumer Insights Manager to determine the appropriate research approach. Develop research plans, coordinate data collection, conduct analysis, and support reporting. Manage projects to ensure they are completed on time and within budget. Identify, locate, and recruit professional contractors who meet research criteria, ensuring the right voices are represented in each study. Support and maintain DAP's insights library so valuable knowledge can be shared across the organization. Attend industry conferences and trade shows as needed, translating observations into actionable insights. Requirements: Bachelor's degree in business, Marketing, Market Research, Behavioral Research, User Research, or a related field. 3 to 5 years of experience applying qualitative and quantitative research methods. Strong analytical skills and the ability to translate data into meaningful business recommendations. Excellent storytelling, communication, and presentation skills. The ability to synthesize information from multiple sources into a clear and compelling point of view. Strong business curiosity and an interest in understanding consumers, products, markets, and competitors. The ability to manage multiple projects and deadlines in a dynamic, fast-paced environment. Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $75k- $110k per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland Posted: 2026-09-17 23:11:38 -
Sr. Consumer Insights Analyst
JOB DESCRIPTION DAP is looking to hire Sr. Consumer Insights Analyst based at the corporate office in Baltimore, MD. If you enjoy solving problems, understanding what makes people tick, and turning data into stories that inspire action, the Senior Consumer Insights Analyst role at DAP Global offers an opportunity to make a meaningful impact. You will work across a variety of projects, from new products and packaging to shopper behavior and marketing strategy, helping shape what gets built and how it goes to market. In this role, you will uncover unmet consumer and professional-user needs, influence real-world product development, and help optimize marketing strategies across the entire consumer journey. You will partner with teams throughout the organization and ensure the voice of the consumer is represented in important business decisions. Most importantly, you will bring insights to life. We are looking for someone who can go beyond reporting the numbers to tell a clear and compelling story about what the findings mean, why they matter, and what the business should do next. Responsibilities: Discover What People Need Conduct qualitative and quantitative research to better understand consumers, professional users, shoppers, and markets. Identify unmet needs, frustrations, motivations, preferences, and opportunities across home improvement and professional applications. Explore the full consumer journey, from initial awareness and consideration through purchase, product use, and repeat engagement. Use primary and secondary research to monitor consumer trends, market dynamics, industry developments, and the competitive landscape. Influence Products and Marketing Translate consumer insights into clear recommendations that inform: New product development Product and value propositions Packaging design and shelf placement Brand positioning Marketing and communication strategies Portfolio and business planning Partner with Product Management, Marketing, Category Management, Sales, and other cross-functional teams to address key business questions. Connect consumer needs with business opportunities that support growth, profitability, and competitive advantage. Work Across a Variety of Research Projects Your projects may include: Consumer segmentation Concept and claims testing Prototype and product testing Packaging evaluation Shopper and path-to-purchase research Brand awareness and positioning Focus groups and in-depth interviews Market, category, and competitive analysis Trend and macroeconomic researchNo two projects will look exactly the same, making this an ideal opportunity for someone who enjoys learning, variety, and tackling new challenges. Turn Data into a Story Analyze and synthesize information from multiple research and data sources. Uncover the meaningful story behind the data, not just the interesting statistics. Translate complex findings into clear, accessible, and actionable recommendations. Create engaging presentations and written reports that help stakeholders quickly understand what matters. Build support for recommendations by clearly communicating the consumer perspective and potential business impact. Manage Research from Objective to Recommendation Help define the business objective and partner with the Senior Consumer Insights Manager to determine the appropriate research approach. Develop research plans, coordinate data collection, conduct analysis, and support reporting. Manage projects to ensure they are completed on time and within budget. Identify, locate, and recruit professional contractors who meet research criteria, ensuring the right voices are represented in each study. Support and maintain DAP's insights library so valuable knowledge can be shared across the organization. Attend industry conferences and trade shows as needed, translating observations into actionable insights. Requirements: Bachelor's degree in business, Marketing, Market Research, Behavioral Research, User Research, or a related field. 3 to 5 years of experience applying qualitative and quantitative research methods. Strong analytical skills and the ability to translate data into meaningful business recommendations. Excellent storytelling, communication, and presentation skills. The ability to synthesize information from multiple sources into a clear and compelling point of view. Strong business curiosity and an interest in understanding consumers, products, markets, and competitors. The ability to manage multiple projects and deadlines in a dynamic, fast-paced environment. Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $75k- $110k per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland Posted: 2026-09-17 23:11:36 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is hybrid. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-16 15:13:28 -
Director, Marketing - The Pink Stuff
JOB DESCRIPTION Job Title: Director, Marketing - The Pink Stuff Location: Vernon Hills, IL Department: Star Brands Marketing Reports To: Senior Marketing Director - The Pink Stuff The Pink Stuff is one of the world's most recognized cleaning brands, celebrated for its viral social presence and fast-growing global footprint. With millions of organic social views and a highly engaged global following, we continue to redefine how consumers discover and fall in love with cleaning products. We are seeking a proven brand builder and strategic marketer with deep experience growing brands, leading digital-first marketing, and translating consumer and social insights into commercial growth. The ideal candidate brings a strong branding foundation, demonstrable success in social and digital marketing, and a track record of developing and launching winning product innovation. This role reports to the Sr. Director of Marketing, The Pink Stuff Role Summary The Director, Marketing - The Pink Stuff leads brand strategy, digital marketing, innovation, and portfolio management for The Pink Stuff. This role requires a strong brand strategist with hands-on experience building brands, shaping compelling positioning, developing breakthrough innovation, and leading marketing programs across social, digital, retail, and ecommerce channels. The successful candidate combines creativity with commercial rigor and uses insights, analytics, and performance data to scale brand equity and drive profitable growth. Key Responsibilities: 1. Consumer, Category & Market Expertise Lead the development of a robust consumer learning agenda grounded in category dynamics, macro trends, and competitive intelligence, translating insights into clear strategic actions. Partner with Consumer Insights, Digital/Ecomm team and Category Management to identify whitespace opportunities and growth levers. 2. Brand Strategy & Marketing Activation Lead the development of annual brand strategies and integrated marketing plans that strengthen brand equity, increase household penetration, and accelerate growth across channels. Own a digital-first go-to-market approach, partnering closely with Ecommerce, Global, and Demand Generation teams to translate brand strategy into best-in-class execution across paid, owned, and earned channels. Lead the development of social and digital campaigns that drive awareness, engagement, conversion, and advocacy, with strong oversight of content strategy, influencer partnerships, performance media, and ecommerce activation. Collaborate with Sales to align brand strategy with customer plans, retailer media, and omni-channel activation. Prepare and present best in class sales decks leveraging insightful brand story telling. 3. Product Portfolio and Innovation Leadership Lead end-to-end brand portfolio and innovation management, including whitespace identification, concept development, claims strategy, SKU optimization, pricing, forecasting, and stage-gate execution. Build robust business cases: market sizing, margin analysis, forecast modeling, and 1-3 year growth plans. Partner cross-functionally with R&D, Operations, Sales, Supply Chain, and Finance to bring innovation concepts to market, ensuring strong consumer relevance, commercial viability, and flawless execution. Conduct regular product line evaluations to strengthen margin, and velocity. 4. Commercial & P&L Management Oversee brand P&L to drive profitable, sustainable growth. Manage brand budget and ensure strong ROI across marketing investments. Partner with cross functional team to forecast sales, margin, and promotional needs. 5. Cross-Functional Leadership Act as the hub for project teams, driving alignment, timelines, and decision-making. Influence Sales, R&D, Operations, Supply Chain, and Executive Leadership. Present strategies, updates, and recommendations with clear storytelling and executive presence to internal and external audiences. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related field; MBA preferred. 10+ years of progressive brand management experience, preferably within CPG or a fast-paced growth brand, with a strong track record of building and scaling brands. Demonstrated expertise in social and digital marketing, including brand content strategy, influencer marketing, performance media, ecommerce activation, and using digital analytics to optimize investment and impact. Proven ability to translate data, consumer insights, and market trends into brand strategy, innovation pipelines, and actionable growth plans. Demonstrated experience managing budgets, forecasts, and P&L components. Exceptional communication, cross-functional leadership, and storytelling skills. Bias for action, creative problem solving, and a "hands-on" entrepreneurial mindset. Demonstrable experience developing and commercializing product innovation, from consumer need identification and concept development through launch execution and post-launch optimization. Empathy and good listening skills to understand audience and consumer needs. Ability to adapt to change and anticipate future needs. Can-do attitude and the desire to go above and beyond. Demonstrated potential to grow into a director-level role within the next 12 months, with the leadership capability and ambition to help build a strong team.Salary Target Range: $140,000 - $165,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum/Star Brands is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-09-16 15:12:38 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is hybrid. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-16 15:12:02 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is hybrid. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-16 15:11:41 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-11 15:14:00 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-11 15:13:05 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-11 15:12:57 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-11 15:12:03 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-11 15:12:00 -
Customer Service Specialist
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is remote. GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards. Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction. Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments. Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments. Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication. Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards. Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations. Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes. Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service. Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes. EDUCATION High school diploma or general education degree (GED) EXPERIENCE 5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products. Experience managing customer orders in Salesforce and SAP. OTHER SKILLS AND ABILITIES: Strong understanding of inventory availability, production scheduling, and order fulfillment processes. Excellent communication and relationship-building skills. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office. Experience in logistics and inventory management preferred. Experience in SAP, and Salesforce is preferred. The base salary range for applicants in this position generally ranges between $52,000 and $58,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a potential annual incentive bonus, based on company performance. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-11 15:11:51 -
Global Director, R&D - Cleaners
JOB DESCRIPTION The Global Director of Research & Development, Cleaners is responsible for leading Rust-Oleum's global cleaners technology platform and innovation pipeline. This role provides strategic and technical leadership for the development, commercialization, quality improvement, and lifecycle management of cleaner, detergent, disinfectant, degreaser, and specialty surface care products across consumer and professional markets. The successful candidate will establish and execute a global technology strategy, build world-class technical capabilities, and lead a high-performing team of scientists and engineers to deliver differentiated products that drive profitable growth. The role requires close collaboration with Marketing, Manufacturing, Supply Chain, Regulatory, Quality, Sourcing, and Commercial teams across North America, EMEA, and other global regions. The location for this role is based in Pleasant Prairie, WI a perfect and affordable location with close proximity two major US cities and international airports. Key Responsibilities Strategic Technology Leadership Develop and execute the global cleaners technology roadmap aligned with business growth objectives. Identify emerging technologies, consumer trends, regulatory developments, and competitive advancements to drive innovation. Build and expand Rust-Oleum's cleaners capabilities across consumer, industrial, institutional, and specialty cleaning segments. Lead technology scouting activities with suppliers, universities, startups, and industry partners. Product Innovation & Commercialization Lead the ideation, development, validation, scale-up, and launch of new cleaning technologies and products. Manage a balanced portfolio of breakthrough innovations, line extensions, reformulations, cost reductions, and quality improvement initiatives. Ensure strong technical substantiation supporting product claims, performance, safety, compliance, and customer value propositions. Drive rapid commercialization and efficient project execution from concept through launch. Knowledge, execution and strategy of internal and external manufacturing capabilities Global R&D Team Leadership Build, lead, mentor, and develop a high-performing global technical organization. Recruit and retain top technical talent in formulation science, analytical chemistry, microbiology, surface science, and testing. Establish career development, succession planning, and organizational capability-building initiatives. Foster a culture of innovation, collaboration, accountability, inclusion, and continuous learning. Technical Excellence Provide deep scientific leadership in: Household and industrial cleaning chemistry Surfactants and detergents Disinfection and antimicrobial technologies Surface chemistry and compatibility Formulation science Performance testing and claim substantiation Regulatory and stewardship requirements Establish standardized testing methodologies and global performance validation protocols. Drive knowledge sharing and technology transfer across regions and business units. Cross-Functional Leadership Partner closely with Marketing, Manufacturing, Operations, Supply Chain, Purchasing, Regulatory Affairs, and Quality teams. Support manufacturing scale-up, troubleshooting, productivity improvements, and operational excellence initiatives. Lead technical interactions with strategic customers, suppliers, and external partners. Serve as the technical voice of the cleaners platform within the broader Rust-Oleum and RPM organizations. Business Impact Deliver innovation-driven sales growth and market expansion. Support margin improvement through formulation optimization and cost-reduction initiatives. Establish and monitor key innovation and R&D performance metrics. Manage R&D budgets, capital investments, and resource allocation to maximize business impact. Qualifications Education Ph.D. preferred; M.S. required in Chemistry, Chemical Engineering, Polymer Science, Materials Science, Surfactant Science, or related discipline. Experience 15+ years of progressive R&D leadership experience in consumer cleaners organizations. Proven success leading global product development organizations. Demonstrated experience commercializing cleaning, detergent, home care, institutional, industrial, or adjacent specialty chemical products. Experience managing geographically dispersed teams and global innovation portfolios. Strong track record of translating technology into profitable business growth. Technical Competencies Expertise in cleaning formulations, surfactant systems, detergency mechanisms, and performance testing. Strong understanding of formulation science, structure-property relationships, and product performance optimization. Experience with regulatory requirements, product stewardship, and claim substantiation. Familiarity with digital R&D tools, data analytics, AI-enabled formulation development, and innovation processes. Leadership Competencies Strategic thinker with strong business acumen. Proven ability to lead organizational transformation and capability building. Exceptional communication and influencing skills. Strong project portfolio management capability. Demonstrated success in developing people and building high-performing teams. Results-oriented leader with a strong bias for action and execution. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers (9.5) paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pleasant Prairie, Wisconsin Posted: 2026-09-09 15:13:14 -
Regulatory Affairs Manager
JOB DESCRIPTION Responsible for managing Stonhard's global regulatory affairs, product stewardship, product safety, Safety Data Sheet (SDS) authoring and management, transportation compliance, and contractor qualification programs to ensure the safe manufacture, distribution, sale, and application of Stonhard products worldwide. This position partners closely with Research & Development, Technical Services, Manufacturing, EH&S, Marketing, Procurement, Sales, and affiliated business units to maintain compliance with applicable chemical, transportation, environmental, and product stewardship regulations. The Regulatory Affairs Manager serves as the company's primary resource for chemical compliance, hazard communication, Safety Data Sheet authoring and management, regulatory reporting, product stewardship, and customer compliance programs. Scope of Position This position is responsible for Stonhard's chemical regulatory compliance, product stewardship, SDS authoring and hazard classification, transportation compliance, environmental reporting programs, contractor qualification systems, customer compliance requirements, and specialized regulatory programs supporting continued business operations. The role supports multiple Stonhard business units and affiliated RPM companies while ensuring compliance with evolving global regulatory requirements. Essential Functions 1. Global Chemical Regulatory Compliance Manage compliance with U.S. TSCA, EU REACH, UK REACH, EU CLP, GHS, WHMIS, and other applicable global chemical regulations. Conduct chemical reviews and raw material evaluations with R&D and Technical Services personnel. Evaluate new raw materials, formulations, and product changes for regulatory impact. Coordinate with RPM affiliates and other business units regarding import/export compliance and product stewardship initiatives. Monitor developing chemical regulations and assess business impacts.2. Safety Data Sheet (SDS) Management Create, author, maintain, publish, and manage the lifecycle of Safety Data Sheets (SDSs) across multiple brands and global regions. Ensure compliance with OSHA Hazard Communication, GHS, WHMIS, EU CLP, and country-specific SDS requirements. Classify products and determine appropriate hazard classifications, precautionary statements, regulatory disclosures, and labeling elements for SDS development and maintenance. Maintain SDS availability through Product Vision, SharePoint platforms, customer portals, quoting systems, and company websites. Coordinate SDS updates, revisions, translations, and multilingual document maintenance activities. Provide SDSs and product safety information to customers, sales personnel, regulatory agencies, and affiliated business units.3. Product Stewardship and Formula Review Review formulas and raw materials for regulatory compliance and product stewardship impacts. Perform CAS number validation, trade secret reviews, supplier consistency assessments, and raw material approvals. Support chemical inventory management and product regulatory classifications. Respond to customer and supplier requests involving product regulatory compliance and chemical disclosures.4. Transportation Compliance Maintain transportation classifications and shipping data within ERP and regulatory systems. Ensure compliance with U.S. DOT, IMDG, IATA, and other applicable transportation regulations. Review shipping classifications, packaging requirements, labels, and transportation documentation. Support domestic and international transportation compliance activities.5. Regulatory Reporting and Environmental Compliance Manage federal, state, and international chemical and environmental reporting requirements. Lead Extended Producer Responsibility (EPR) packaging compliance programs and producer reporting requirements. Coordinate reporting through Circular Action Alliance and other regulatory stewardship organizations. Complete TSCA 12(b), packaging, PFAS, and other applicable reporting obligations. Monitor emerging environmental regulations and assess impacts on company operations and products.6. Poison Centre and Specialized Regulatory Programs Manage European Poison Centre Notification (PCN) submissions for Stonhard products. Create and maintain Unique Formula Identifier (UFI) information and required ECHA submissions for applicable Stonhard products. Coordinate compliance activities with internal stakeholders and regulatory authorities. Monitor regulatory developments affecting poison centre notification requirements and product stewardship obligations.7. International Regulatory Support Provide regulatory support to Stonhard Canada, Stonhard Mexico, FPT Infrastructure, and affiliated RPM companies. Serve as a regulatory resource for international business units and distributors. Develop and maintain regulatory and product stewardship documentation supporting international business operations.8. Product Literature and Marketing Review Review and approve Product Data Sheets (PDS), technical literature, labels, directions for use, and marketing materials for regulatory accuracy and compliance. Ensure consistency between product claims, product classifications, product stewardship requirements, and applicable regulations. Support development and approval of customer-facing product stewardship and compliance communications.9. EH&S Support Provide technical regulatory support to Environmental, Health & Safety initiatives. Participate in Management of Change (MOC) reviews and compliance evaluations. Support industrial hygiene, respiratory protection, fit testing, and safety improvement initiatives. Assist with safety stand-downs, training materials, and compliance communications.10. Regulatory Inspections and Agency Interaction Support regulatory inspections, audits, and compliance inquiries as required. Serve as a backup company representative during regulatory inspections and agency interactions in the absence of the EH&S Manager. Interface with federal, state, provincial, and international regulatory agencies regarding product compliance and regulatory matters. Coordinate responses to regulatory requests and compliance-related inquiries. Minimum Requirements Bachelor's Degree in Environmental Sciences, Chemistry, Regulatory Affairs, Occupational Health & Safety, Safety Sciences, or a related discipline. Five or more years of experience in Regulatory Affairs, Product Stew, Environmental Compliance, EH&S, or a related field. Strong knowledge of global chemical regulations, hazard communication requirements, transportation regulations, and product stewardship principles. Experience with SDS authoring systems, ERP systems, and regulatory databases. Excellent verbal, written, organizational, and interpersonal skills. Ability to manage multiple projects, regulatory programs, and business priorities simultaneously. Physical Requirements While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds; frequently lift and/or move up to 20 pounds; and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires occasional wearing of safety glasses, gloves, and steel-toed boots with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances while on the worksite. Benefits and Compensation The pay range for applicants in this position generally ranges between $90,000 and $120,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. This position requires consistent wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances.Apply for this ad Online! ....Read more...
Type: Permanent Location: Maple Shade, New Jersey Posted: 2026-09-09 15:13:11 -
Global Director, R&D - Cleaners
JOB DESCRIPTION The Global Director of Research & Development, Cleaners is responsible for leading Rust-Oleum's global cleaners technology platform and innovation pipeline. This role provides strategic and technical leadership for the development, commercialization, quality improvement, and lifecycle management of cleaner, detergent, disinfectant, degreaser, and specialty surface care products across consumer and professional markets. The successful candidate will establish and execute a global technology strategy, build world-class technical capabilities, and lead a high-performing team of scientists and engineers to deliver differentiated products that drive profitable growth. The role requires close collaboration with Marketing, Manufacturing, Supply Chain, Regulatory, Quality, Sourcing, and Commercial teams across North America, EMEA, and other global regions. The location for this role is based in Pleasant Prairie, WI a perfect and affordable location with close proximity two major US cities and international airports. Key Responsibilities Strategic Technology Leadership Develop and execute the global cleaners technology roadmap aligned with business growth objectives. Identify emerging technologies, consumer trends, regulatory developments, and competitive advancements to drive innovation. Build and expand Rust-Oleum's cleaners capabilities across consumer, industrial, institutional, and specialty cleaning segments. Lead technology scouting activities with suppliers, universities, startups, and industry partners. Product Innovation & Commercialization Lead the ideation, development, validation, scale-up, and launch of new cleaning technologies and products. Manage a balanced portfolio of breakthrough innovations, line extensions, reformulations, cost reductions, and quality improvement initiatives. Ensure strong technical substantiation supporting product claims, performance, safety, compliance, and customer value propositions. Drive rapid commercialization and efficient project execution from concept through launch. Knowledge, execution and strategy of internal and external manufacturing capabilities Global R&D Team Leadership Build, lead, mentor, and develop a high-performing global technical organization. Recruit and retain top technical talent in formulation science, analytical chemistry, microbiology, surface science, and testing. Establish career development, succession planning, and organizational capability-building initiatives. Foster a culture of innovation, collaboration, accountability, inclusion, and continuous learning. Technical Excellence Provide deep scientific leadership in: Household and industrial cleaning chemistry Surfactants and detergents Disinfection and antimicrobial technologies Surface chemistry and compatibility Formulation science Performance testing and claim substantiation Regulatory and stewardship requirements Establish standardized testing methodologies and global performance validation protocols. Drive knowledge sharing and technology transfer across regions and business units. Cross-Functional Leadership Partner closely with Marketing, Manufacturing, Operations, Supply Chain, Purchasing, Regulatory Affairs, and Quality teams. Support manufacturing scale-up, troubleshooting, productivity improvements, and operational excellence initiatives. Lead technical interactions with strategic customers, suppliers, and external partners. Serve as the technical voice of the cleaners platform within the broader Rust-Oleum and RPM organizations. Business Impact Deliver innovation-driven sales growth and market expansion. Support margin improvement through formulation optimization and cost-reduction initiatives. Establish and monitor key innovation and R&D performance metrics. Manage R&D budgets, capital investments, and resource allocation to maximize business impact. Qualifications Education Ph.D. preferred; M.S. required in Chemistry, Chemical Engineering, Polymer Science, Materials Science, Surfactant Science, or related discipline. Experience 15+ years of progressive R&D leadership experience in consumer cleaners organizations. Proven success leading global product development organizations. Demonstrated experience commercializing cleaning, detergent, home care, institutional, industrial, or adjacent specialty chemical products. Experience managing geographically dispersed teams and global innovation portfolios. Strong track record of translating technology into profitable business growth. Technical Competencies Expertise in cleaning formulations, surfactant systems, detergency mechanisms, and performance testing. Strong understanding of formulation science, structure-property relationships, and product performance optimization. Experience with regulatory requirements, product stewardship, and claim substantiation. Familiarity with digital R&D tools, data analytics, AI-enabled formulation development, and innovation processes. Leadership Competencies Strategic thinker with strong business acumen. Proven ability to lead organizational transformation and capability building. Exceptional communication and influencing skills. Strong project portfolio management capability. Demonstrated success in developing people and building high-performing teams. Results-oriented leader with a strong bias for action and execution. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers (9.5) paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pleasant Prairie, Wisconsin Posted: 2026-09-09 15:12:36 -
Global Director, R&D - Cleaners
JOB DESCRIPTION The Global Director of Research & Development, Cleaners is responsible for leading Rust-Oleum's global cleaners technology platform and innovation pipeline. This role provides strategic and technical leadership for the development, commercialization, quality improvement, and lifecycle management of cleaner, detergent, disinfectant, degreaser, and specialty surface care products across consumer and professional markets. The successful candidate will establish and execute a global technology strategy, build world-class technical capabilities, and lead a high-performing team of scientists and engineers to deliver differentiated products that drive profitable growth. The role requires close collaboration with Marketing, Manufacturing, Supply Chain, Regulatory, Quality, Sourcing, and Commercial teams across North America, EMEA, and other global regions. The location for this role is based in Pleasant Prairie, WI a perfect and affordable location with close proximity two major US cities and international airports. Key Responsibilities Strategic Technology Leadership Develop and execute the global cleaners technology roadmap aligned with business growth objectives. Identify emerging technologies, consumer trends, regulatory developments, and competitive advancements to drive innovation. Build and expand Rust-Oleum's cleaners capabilities across consumer, industrial, institutional, and specialty cleaning segments. Lead technology scouting activities with suppliers, universities, startups, and industry partners. Product Innovation & Commercialization Lead the ideation, development, validation, scale-up, and launch of new cleaning technologies and products. Manage a balanced portfolio of breakthrough innovations, line extensions, reformulations, cost reductions, and quality improvement initiatives. Ensure strong technical substantiation supporting product claims, performance, safety, compliance, and customer value propositions. Drive rapid commercialization and efficient project execution from concept through launch. Knowledge, execution and strategy of internal and external manufacturing capabilities Global R&D Team Leadership Build, lead, mentor, and develop a high-performing global technical organization. Recruit and retain top technical talent in formulation science, analytical chemistry, microbiology, surface science, and testing. Establish career development, succession planning, and organizational capability-building initiatives. Foster a culture of innovation, collaboration, accountability, inclusion, and continuous learning. Technical Excellence Provide deep scientific leadership in: Household and industrial cleaning chemistry Surfactants and detergents Disinfection and antimicrobial technologies Surface chemistry and compatibility Formulation science Performance testing and claim substantiation Regulatory and stewardship requirements Establish standardized testing methodologies and global performance validation protocols. Drive knowledge sharing and technology transfer across regions and business units. Cross-Functional Leadership Partner closely with Marketing, Manufacturing, Operations, Supply Chain, Purchasing, Regulatory Affairs, and Quality teams. Support manufacturing scale-up, troubleshooting, productivity improvements, and operational excellence initiatives. Lead technical interactions with strategic customers, suppliers, and external partners. Serve as the technical voice of the cleaners platform within the broader Rust-Oleum and RPM organizations. Business Impact Deliver innovation-driven sales growth and market expansion. Support margin improvement through formulation optimization and cost-reduction initiatives. Establish and monitor key innovation and R&D performance metrics. Manage R&D budgets, capital investments, and resource allocation to maximize business impact. Qualifications Education Ph.D. preferred; M.S. required in Chemistry, Chemical Engineering, Polymer Science, Materials Science, Surfactant Science, or related discipline. Experience 15+ years of progressive R&D leadership experience in consumer cleaners organizations. Proven success leading global product development organizations. Demonstrated experience commercializing cleaning, detergent, home care, institutional, industrial, or adjacent specialty chemical products. Experience managing geographically dispersed teams and global innovation portfolios. Strong track record of translating technology into profitable business growth. Technical Competencies Expertise in cleaning formulations, surfactant systems, detergency mechanisms, and performance testing. Strong understanding of formulation science, structure-property relationships, and product performance optimization. Experience with regulatory requirements, product stewardship, and claim substantiation. Familiarity with digital R&D tools, data analytics, AI-enabled formulation development, and innovation processes. Leadership Competencies Strategic thinker with strong business acumen. Proven ability to lead organizational transformation and capability building. Exceptional communication and influencing skills. Strong project portfolio management capability. Demonstrated success in developing people and building high-performing teams. Results-oriented leader with a strong bias for action and execution. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers (9.5) paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pleasant Prairie, Wisconsin Posted: 2026-09-09 15:11:47