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LEAD GENERATION EXECUTIVE REMOTE / HYBRID / OFFICE BASED - LONDON HQ UP TO £35,000 + COMMISSION + BONUS + EXCELLENT BENEFITS
Looking to join a forward-thinking consultancy that helps some of the world's most recognised organisations better understand human behaviour, customer decision-making, and user engagement?
This is an exciting opportunity to join a specialist consultancy operating in behavioural science, design, and data.
Working with global brands, technology businesses, universities, charities, and public sector organisations, the business helps clients improve products, services, and campaigns through evidence-led insight and innovation.
As part of continued growth, they are now looking for a proactive and commercially driven Lead Generation Executive to help build and manage the top of the sales pipeline by identifying opportunities, engaging senior stakeholders, and generating high-quality meetings for the senior leadership team.
This is an excellent opportunity for someone with experience in lead generation, business development, or sales outreach who enjoys relationship building, research, and creating opportunities within a consultative BA environment.
Key Responsibilities:
Research and identify target organisations across key sectors and industries
Build and maintain structured prospect pipelines and CRM data
Conduct outbound outreach through LinkedIn, email, calls, and additional channels
Engage and nurture early-stage prospects and introduce the company's proposition
Arrange qualified meetings with senior decision-makers and stakeholders
Support the handover of opportunities into proposal stage
Maintain accurate CRM records and pipeline reporting
Work closely with leadership teams to support commercial growth objectives
Contribute to consistent monthly pipeline generation and opportunity flow
You must have:
Previous experience within lead generation, sales development, business development, or outbound outreach
Experience running targeted B2B outreach campaigns
Strong communication and relationship-building skills
Experience using CRM systems to manage prospect pipelines
A proactive, organised, and self-motivated approach
Confidence engaging senior stakeholders and decision-makers
A commercial mindset with a target-driven attitude
Benefits:
Commission structure with strong earning potential
Profit share annual bonus
Private medical insurance
Tech and wellbeing allowances
Pension scheme with enhanced employer contribution
Hybrid / flexible working options
Cycle to work and EV car schemes
Opportunity to work within an innovative and collaborative consultancy environment
Genuine career development opportunities within a growing business
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: Up to £35000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-05-22 10:55:00
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An Internal Sales Administrator is sought to join an innovative engineering business in Ashby, Leicestershire, contributing to the administration and coordination of sales processes across a technical solutions environment.
The Internal Sales Administrator, Ashby, Leicestershire, will be expected to develop your understanding in the field, learning from peers and senior colleagues in technical areas and industry best practices.
This may include quotation processes, CRM management, bid administration, sales forecasting, and internal communication procedures used across a technical solutions business.
Responsibilities include:
Work with field-based sales teams and internal departments to define solution specifications and support the creation of accurate quotations and sales documentation.
Create and maintain sales documentation and CRM records using company systems and Office 365 tools.
Develop and execute a consistent quotation process, ensuring accountability and accuracy across all opportunities.
Support large bid and tender opportunities through effective administration and coordination.
Collaborate with adjacent departments to ensure seamless sales handovers and maintenance contract continuity.
Maintain comprehensive sales and performance data within the CRM system, ensuring accurate reporting and dashboard management.
Support sales leads through performance analysis, forecast tracking, and lead generation campaigns.
Key skills & experience:
Provable experience in internal sales or business administration, or equivalent industry experience.
Proficiency with CRM systems and Microsoft Office 365 tools including Excel, PowerPoint and Word.
Practical experience supporting quotation processes, bid administration, and sales documentation.
Strong problem-solving and analytical skills with excellent attention to detail.
Effective communication and teamwork abilities, both written and verbal.
How to apply:
Apply now for the Internal Sales Administrator role in Ashby, Leicestershire.
Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821 ....Read more...
Type: Permanent Location: Ashby-De-La-Zouch, England
Start: ASAP
Salary / Rate: £28000 - £30000 per annum
Posted: 2026-05-22 09:08:05
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Operations and Accounts Assistant required to join small and friendly team in Kew (Richmond) office.
Monday - Thursday, 9am-5:30pm.
Friday, 9am-5pm.
You will predominantly provide accounts and administrative support.
Your key responsibilities will include (but are not limited to):
Sales and purchase ledger duties
Prepare creditor payment runs bi-monthly for all companies
Update and set up new customer and supplier accounts in Sage / Quickbooks/ EQS/ CRM
Export and upload of sales and purchase invoices across our systems
Take credit/ debit card payments online and control direct debit functions
Sending statements, credit control and debtors reports
Collate, bank and record all BACS payments/ Cheques
Monthly billing for our self storage facility
Updating and collecting PO’s monthly for client rental contracts
Creation and termination of self-storage rental contracts for our storage facility
Email and phone contact with customers and suppliers regarding accounts and booking
queries
General office administrative tasks; ordering stationary, gas + electricity contracts etc
Your ideal skillsets and core behaviours:
A minimum of 2 years’ experience working in a similar role
A good knowledge of Xero and Quickbooks (not essential)
Excellent IT skills and computer literacy (Microsoft Office/ Excel/ Databases)
Reliable, self-motivated and can work as part of a team
Excellent attention to detail and high levels of accuracy and organization
Good time management skills, with the ability to prioritise tasks effectively
Quickly adapt to new techniques, processes, technology and other ways of working
Your additional work perks include:
22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New
Year at management discretion
Full time in the office whilst learning the role, possibility for hybrid working thereafter
Team meals out and drinks
Annual salary review and performance related bonus ....Read more...
Type: Permanent Location: RICHMOND-UPON-THAMES, England
Start:
Duration:
Salary / Rate: £22000 - £28000 Per Annum
Posted: 2026-05-21 20:07:56
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LEAD GENERATION EXECUTIVE REMOTE / HYBRID - LONDON HQ UP TO £35,000 + COMMISSION + BONUS + EXCELLENT BENEFITS
Looking to join a forward-thinking consultancy that helps some of the world's most recognised organisations better understand human behaviour, customer decision-making, and user engagement?
This is an exciting opportunity to join a specialist consultancy operating in behavioural science, design, and data.
Working with global brands, technology businesses, universities, charities, and public sector organisations, the business helps clients improve products, services, and campaigns through evidence-led insight and innovation.
As part of continued growth, they are now looking for a proactive and commercially driven Lead Generation Executive to help build and manage the top of the sales pipeline by identifying opportunities, engaging senior stakeholders, and generating high-quality meetings for the senior leadership team.
This is an excellent opportunity for someone with experience in lead generation, business development, or sales outreach who enjoys relationship building, research, and creating opportunities within a consultative B2B environment.
Key Responsibilities:
Research and identify target organisations across key sectors and industries
Build and maintain structured prospect pipelines and CRM data
Conduct outbound outreach through LinkedIn, email, calls, and additional channels
Engage and nurture early-stage prospects and introduce the company's proposition
Arrange qualified meetings with senior decision-makers and stakeholders
Support the handover of opportunities into proposal stage
Maintain accurate CRM records and pipeline reporting
Work closely with leadership teams to support commercial growth objectives
Contribute to consistent monthly pipeline generation and opportunity flow
You must have:
Previous experience within lead generation, sales development, business development, or outbound outreach
Experience running targeted B2B outreach campaigns
Strong communication and relationship-building skills
Experience using CRM systems to manage prospect pipelines
A proactive, organised, and self-motivated approach
Confidence engaging senior stakeholders and decision-makers
A commercial mindset with a target-driven attitude
Desirable (but not essential):
Experience within consultancy, SaaS, behavioural science, technology, or professional services environments
Experience working within a high-growth or specialist B2B business
Benefits:
Commission structure with strong earning potential
Profit share annual bonus
Private medical insurance
Tech and wellbeing allowances
Pension scheme with enhanced employer contribution
Hybrid / flexible working options
Cycle to work and EV car schemes
Opportunity to work within an innovative and collaborative consultancy environment
Genuine career development opportunities within a growing business
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: Up to £35000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-05-21 15:14:19
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Microsoft Dynamics 365 Developer | Permanent | Hybrid | Citywest, Dublin | €65,000 - €75,000 + 10% bonus
I'm working with a large, established business that is building out its internal Microsoft Dynamics capability as part of a major business systems transformation.
They are looking for a hands-on Microsoft Dynamics 365 Developer to help reduce reliance on contractors, support live CRM solutions, and contribute to the creation of an internal Dynamics Centre of Excellence.
This is not a support role.
The successful person will be involved in developing, enhancing, troubleshooting, and supporting Dynamics 365 CRM solutions used across multiple business areas including customer service, finance, buying, planning, procurement, and wider operational teams.
What they need:
, 5+ years' Microsoft Dynamics 365 development experience
, Strong CRM / Customer Engagement experience
, Experience producing real Dynamics solutions, not just supporting them
, Azure experience
, Experience with CI/CD pipelines
, Logic Apps, DevOps, GitHub, and wider Azure tooling
This is Dynamics 365 CRM / Customer Engagement focused.
Interview process:
, Initial agency screen
, 1 hour technical Teams interview
, Final face-to-face interview with HR and technical stakeholders
Candidates must have appropriate right to work in Ireland or the UK.
Stamp 1G, Stamp 4, or British passport holders are suitable.
....Read more...
Type: Permanent Location: Dublin South, Republic of Ireland
Salary / Rate: €65000 - €75000 per annum
Posted: 2026-05-21 14:30:40
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Recruitment Administrator - Recruitment Agency
We're looking for a proactive and organised Graduate (any Subject or Business related) to join our growing office.
This is a great opportunity for someone who wants to build a long-term career in recruitment, with clear progression into other recruitment roles.
You'll be joining a fast-paced environment where no two days are the same, with ongoing training, support, and development provided from experienced team members.
The Role
You'll play a key part in ensuring all candidates are fully compliant and ready to work, supporting the wider recruitment team and keeping everything running smoothly behind the scenes.
Key responsibilities include:
Managing the end-to-end compliance process for candidates
Chasing and verifying documents (right to work, DBS, references, training, etc.)
Carrying out compliance checks in line with company and client requirements
Keeping candidate records accurate and up to date on the CRM system
Liaising with candidates to guide them through the onboarding process
Supporting recruiters with candidate submissions and placements
Monitoring compliance deadlines and renewals
Ensuring all files meet audit standards
What We're Looking For the below but not essential
Previous admin or compliance experience (recruitment/healthcare preferred but not essential)
Highly organised with strong attention to detail
Confident communicating via phone and email
Able to manage multiple tasks and deadlines
Proactive attitude and willingness to learn
A team player with a strong work ethic
What You'll Get
Competitive basic salary (DOE)
Full training and ongoing support
Clear progression pathway into senior compliance, team lead, or recruitment roles
Opportunity to move into a Recruitment Consultant position if desired
Supportive, fast-paced office environment
Real career development - not just a job
....Read more...
Type: Contract Location: Birmingham, England
Start: ASAP
Salary / Rate: £27000 - £28000 per annum
Posted: 2026-05-21 11:23:05
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Responsable des ventes - Dispositifs médicaux hospitaliers (H/F)
Secteur : 75 · 92 · 94 · 78 · 91 · 77 — préférence : Paris / Hauts-de-Seine / Val-de-Marne
Nous recrutons pour le compte d'un acteur reconnu dans le domaine des équipements et consommables médicaux pour les établissements de santé.
Poste clé sur l'Île-de-France, à fort enjeu commercial, avec un portefeuille existant à consolider et développer.Vous prendrez en charge un secteur couvrant une quarantaine d'établissements de santé en Île-de-France.
Votre rôle est d'être à la fois développeur commercial et chef d'orchestre : vente de solutions globales (équipements lourds + consommables), négociation de contrats complexes, et coordination d'équipes internes pluridisciplinaires (technique, formation, marketing).Vous interagissez quotidiennement avec des pharmaciens hospitaliers, ingénieurs biomédicaux et directions d'établissements.
C'est un poste qui demande autant de rigueur scientifique que de finesse relationnelle.
Ce que vous ferez vraiment
Développement commercial
Gestion et développement d'un portefeuille stratégique (>5M€ de CA).
Cycles de vente longs, négociations d'appels d'offres, renouvellements d'équipements majeurs.
Coordination & pilotage
Rôle de chef de projet lors des installations : coordination des équipes techniques, infirmiers formateurs, service client.
Vous êtes le point de contact central pour vos comptes.
Suivi & reporting
1 journée administrative par semaine (non négociable).
CRM, plan d'action régional, veille marché et réglementaire.
Participation ponctuelle à des congrès et formations.
Profil recherché
Le profil que nous recherchons
≥ 10 ans en vente de DM Environnement hospitalier Ventes complexes / cycles longs Gros équipements + prescriptions Portefeuille >5M€Connaissance AP-HP appréciée
Profil scientifique / visite médicale + Basé(e) en IDF
Vous savez passer d'un personnel médical à un directeur d'établissement avec la même aisance et la même crédibilité.
Vous aimez autant le terrain que la préparation : un bon dossier d'appel d'offres vous satisfait autant qu'une signature client.
Vous êtes curieux(se), vous lisez, vous suivez les évolutions du système de remboursement et les actualités de votre marché.
Vous avez une vraie posture de conseil : pas de vente push, mais une logique de partenariat sur le long terme.
Vous êtes à l'aise pour venir au bureau de temps en temps et créer du lien avec les équipes internes.
Ce que vous devez savoir avant de postuler
Poste exigeant en coordination : vous passerez du temps en interne pour orchestrer les parties prenantes.
Si vous cherchez un rôle 100% terrain sans contrainte administrative, ce n'est pas le bon poste.
Cycles de décision très longs : certains équipements se renouvellent tous les 10ans.
Vous travaillez dans la durée, sur de la relation et de la confiance.
Environnement en évolution : les règles de remboursement bougent.
Adaptabilité et veille active sont des qualités réellement attendues ici.
Ce poste vous correspond ? Envoyez-nous votre candidature — un premier échange téléphonique de 20 minutes suffira pour savoir si nous allons plus loin.
Postuler pour en savoir plus ↗
....Read more...
Type: Permanent Location: Paris, France
Start: 01/06/2026
Salary / Rate: €55000 - €65000 per annum + commisions bonus
Posted: 2026-05-21 11:03:12
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Field Service Engineer - Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) - with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday - no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Northern England and Scotland.
Ideal home locations include:
York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We're Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem.
We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you've got field service experience and a desire to learn, we'll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we'd love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4317KB - Field Service Engineer - North
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know—we're here to support you.
Applicants must be eligible to work in the UK.
We are unable to offer sponsorship. ....Read more...
Type: Permanent Location: Leeds, England
Start: 20/06/2026
Salary / Rate: £30000 - £40000 per annum + +bonus +company van +pension +healthcare
Posted: 2026-05-20 14:58:55
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Our client, who are a global leader in high-performance interconnect solutions, are looking for a Business Development Manager - Interconnect in the South East to join their team on a permanent basis.
This role is field-based across the South East, with regular travel to customer sites and occasional international travel.
You will be responsible for driving new business growth and developing key customer relationships, working with a premium portfolio of connector and interconnect solutions across a variety of demanding industries.
Key responsibilities of the Business Development Manager - Interconnect job based in the South East:
Develop and grow existing key accounts while identifying and securing new business opportunities with OEM customers.
Create and execute strategic account plans to drive long-term revenue growth.
Build strong relationships with engineering, commercial, and project teams within customer organisations.
Apply consultative selling techniques to promote high-value technical solutions.
Manage and convert a pipeline of new business opportunities using CRM tools.
Prepare and deliver compelling technical and commercial proposals.
Monitor competitor activity and market trends, providing insights to support business strategy.
Negotiate and close commercial agreements with support from senior management.
Collaborate internally to ensure effective delivery of customer solutions.
Experience required for the Business Development Manager - Interconnect job based in the South East:
Technical background with a qualification in Electrical or Mechanical Engineering (HNC or above preferred).
Proven experience within the connector, interconnect, or wider electronics industry.
Strong track record in business development, key account management, and consultative sales.
Ability to engage effectively with both technical and commercial stakeholders.
Highly motivated with strong resilience and a drive to win new business.
Excellent communication, negotiation, and problem-solving skills.
Experience using CRM systems and Microsoft Office tools.
Full UK driving licence and willingness to travel as required.
If this Business Development Manager - Interconnect job based in the South East could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816. ....Read more...
Type: Permanent Location: South East England, England
Start: ASAP
Salary / Rate: £50000 - £65000 per annum
Posted: 2026-05-20 14:53:25
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Our client, who are a global leader in high-performance interconnect solutions, are looking for a Business Development Manager - Interconnect in the Midlands to join their team on a permanent basis.
This role is field-based across the Midlands, with regular travel to customer sites and occasional international travel.
You will be responsible for driving new business growth and developing key customer relationships, working with a premium portfolio of connector and interconnect solutions across a variety of demanding industries.
Key responsibilities of the Business Development Manager - Interconnect job based in the Midlands:
Develop and grow existing key accounts while identifying and securing new business opportunities with OEM customers.
Create and execute strategic account plans to drive long-term revenue growth.
Build strong relationships with engineering, commercial, and project teams within customer organisations.
Apply consultative selling techniques to promote high-value technical solutions.
Manage and convert a pipeline of new business opportunities using CRM tools.
Prepare and deliver compelling technical and commercial proposals.
Monitor competitor activity and market trends, providing insights to support business strategy.
Negotiate and close commercial agreements with support from senior management.
Collaborate internally to ensure effective delivery of customer solutions.
Experience required for the Business Development Manager - Interconnect job based in the Midlands:
Technical background with a qualification in Electrical or Mechanical Engineering (HNC or above preferred).
Proven experience within the connector, interconnect, or wider electronics industry.
Strong track record in business development, key account management, and consultative sales.
Ability to engage effectively with both technical and commercial stakeholders.
Highly motivated with strong resilience and a drive to win new business.
Excellent communication, negotiation, and problem-solving skills.
Experience using CRM systems and Microsoft Office tools.
Full UK driving licence and willingness to travel as required.
If this Business Development Manager - Interconnect job based in the Midlands could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816. ....Read more...
Type: Permanent Location: West Midlands, England
Start: ASAP
Salary / Rate: £50000 - £65000 per annum
Posted: 2026-05-20 14:32:39
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JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:10:04
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JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:09:46
-
National Field Sales Manager - Automotive Aftermarket
A superb opportunity has arisen for an accomplished sales leader with deep experience in the automotive aftermarket.
This role is ideal for someone who thrives on developing people, shaping commercial strategy, and driving high‑performance across a national field sales team.
As National Field Sales Manager, you'll lead, coach, and inspire a team of eight Sales Area Managers while overseeing key account development and ensuring full market coverage across the UK.
You'll play a pivotal role in delivering sales growth, strengthening customer relationships, and ensuring the successful execution of strategic commercial plans.
This position suits a confident, data‑driven sales manager who enjoys balancing people leadership with hands‑on commercial delivery and who can bring structure, clarity, and motivation to a dispersed field team.
What's in It for You
Competitive salary + performance‑linked bonus
Comprehensive benefits package including enhanced pension, private medical and 25 days holiday
Company car
Excellent training, development, and progression opportunities
The chance to shape national sales performance for a respected aftermarket brand
Location
Hybrid / field‑based with national travel.
Ideal locations include Birmingham, Coventry, Leicester, Nottingham, Derby, Wolverhampton, Northampton, Milton Keynes, Stoke‑on‑Trent, Tamworth, Oxford
What We're Looking For
Proven sales and account management experience, within the automotive aftermarket - ideally a parts supplier.
Previous experience managing remote field sales teams and key accounts or an experienced Key Account Manager looking to make the step to Sales Manager.
Strong commercial acumen with experience in planning, forecasting, and budgeting.
Ability to analyse performance, identify variances, and implement corrective actions.
Excellent communication skills with the ability to influence at all levels.
Skilled in coaching, motivating, and developing a high‑performing team.
Highly numerate with strong financial awareness.
Advanced Microsoft Excel skills and confidence using BI/CRM tools (e.g., Tableau, Phocas, Vecta, Sales‑i, Salesforce).
Strong relationship‑building and networking capabilities.
Comfortable with national travel and staying away when required.
What You'll Be Doing
Lead, motivate, and support the Regional Sales Team to achieve individual and national sales objectives.
Analyse sales performance across independent and key account customers, taking corrective action where needed.
Develop and deliver annual Customer Development Plans to support growth and profitability.
Manage key account group performance through promotional activity, advertising, training, and communication.
Prepare and deliver monthly sales reports, including variance analysis and countermeasures.
Ensure full market coverage across geography and sales channels.
Support brand awareness and distribution through effective POS, promotional activity, and distributor engagement.
Collaborate closely with Marketing, Customer Service, Technical, and Finance teams.
Resolve customer issues and ensure high levels of service across all touchpoints.
Uphold company procedures, policies, and commercial standards.
About the Company
A respected leader in the automotive aftermarket, known for high‑quality products, strong technical expertise, and a collaborative commercial culture.
You'll join a business that values professionalism, continuous improvement, and long‑term customer partnerships.
Register Your Interest
To register your interest in this National Field Sales Manager position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4353KB - National Field Sales Manager - Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors.
We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces.
If you require any adjustments during the recruitment process, we're here to support you.
Please note we are unable to offer sponsorship for this role. ....Read more...
Type: Permanent Location: Birmingham, England
Start: 20/06/2026
Salary / Rate: competitive salary + performance bonus
Posted: 2026-05-20 11:00:05
-
Defence Sales Manager
Location: Bedfordshire, UK (Hybrid)
An opportunity has arisen for a Defence Sales Manager to join a growing advanced engineering and aerospace technology organisation developing highly specialised platforms and systems for defence, security and commercial applications.
The business operates at the forefront of innovative aerospace and mobility technologies, delivering complex engineered solutions for demanding operational environments.
With increasing international interest and significant long-term growth plans, the organisation is expanding its defence and security commercial capability across UK and export markets.
This role sits within the commercial team and is focused on managing defence-sector business development activity across key UK and international territories.
The successful candidate will support complex, long-cycle defence sales campaigns, coordinate international stakeholder engagement and help drive strategic growth across military and national security programmes.
This position is suited to a commercially driven sales professional with experience in aerospace, defence or technically complex engineering environments, who can manage strategic customer relationships and navigate highly regulated procurement environments.
Main Responsibilities of the Defence Sales Manager (Bedfordshire, UK):
Manage and prioritise defence and security sales opportunities across allocated territories
Develop and maintain relationships with military, government and defence industry stakeholders
Identify and pursue new international business opportunities across defence and aerospace markets
Support defence sales campaigns from early-stage opportunity qualification through to contract award
Coordinate with geographically dispersed commercial teams to ensure aligned messaging and campaign execution
Lead outreach activity to both new and existing defence customers
Support and mentor junior sales personnel as the commercial team expands
Work closely with engineering, programme and marketing teams to support bids, proposals and customer engagements
Represent the organisation at defence exhibitions, trade events and industry forums
Maintain accurate CRM records and structured opportunity tracking processes
Gather and communicate customer feedback to support future product and capability development
Develop strategic relationships with defence primes, aerospace OEMs and export customers
Requirements of the Defence Sales Manager (Bedfordshire, UK):
Experience within aerospace, defence, national security or technically complex B2B environments
Proven experience managing long-cycle sales opportunities with government or regulated customers
Strong understanding of defence-sector procurement and stakeholder environments
Experience selling engineered hardware, aerospace systems or complex manufactured products
Strong hunter mentality with experience generating new business opportunities autonomously
International or export sales experience within defence or aerospace markets
Experience using CRM systems and structured sales methodologies
Excellent communication and presentation skills with the ability to engage senior military and government stakeholders
Strong organisational skills with the ability to manage multiple concurrent campaigns
Experience coaching, mentoring or managing junior sales staff
Ability to interpret and communicate technical product information effectively
Resilient, self-motivated and comfortable operating autonomously across geographically dispersed teams
Eligible to obtain UK security clearance
Desirable Experience:
Prior military service or defence procurement experience
Understanding of aerospace platforms, surveillance systems or defence capability integration
Familiarity with defence acquisition or export control processes
Existing relationships with defence primes or international defence organisations
Experience within SME or high-growth engineering environments
Working Pattern & Benefits:
Hybrid working arrangement based in Bedfordshire, UK
Minimum one day per week in the office with flexibility around travel and customer activity
Frequent UK and international travel across Europe and wider export markets
Opportunity to support highly innovative defence and aerospace programmes with international growth potential
High-autonomy role with the ability to shape international business development activity
Collaborative environment working alongside engineering, programme and commercial teams
Long-term career growth within an expanding advanced technology organisation
Private healthcare and company pension scheme available
To apply for this Defence Sales Manager role, please send your CV to Mike Belmar:
Mbelmar@redlinegroup.Com
01582 878 807 ....Read more...
Type: Permanent Location: Bedfordshire, England
Start: ASAP
Salary / Rate: £80000 - £100000 per annum
Posted: 2026-05-20 10:22:39
-
National Field Sales Manager - Automotive Aftermarket
A superb opportunity has arisen for an accomplished sales leader with deep experience in the automotive aftermarket.
This role is ideal for someone who thrives on developing people, shaping commercial strategy, and driving high‑performance across a national field sales team.
As National Field Sales Manager, you'll lead, coach, and inspire a team of eight Sales Area Managers while overseeing key account development and ensuring full market coverage across the UK.
You'll play a pivotal role in delivering sales growth, strengthening customer relationships, and ensuring the successful execution of strategic commercial plans.
This position suits a confident, data‑driven sales manager who enjoys balancing people leadership with hands‑on commercial delivery and who can bring structure, clarity, and motivation to a dispersed field team.
What's in It for You
Competitive salary + performance‑linked bonus
Comprehensive benefits package including enhanced pension, private medical and 25 days holiday
Company car
Excellent training, development, and progression opportunities
The chance to shape national sales performance for a respected aftermarket brand
Location
Hybrid / field‑based with national travel.
Ideal locations include Birmingham, Coventry, Leicester, Nottingham, Derby, Wolverhampton, Northampton, Milton Keynes, Stoke‑on‑Trent, Tamworth, Oxford
What We're Looking For
Proven sales and account management experience, within the automotive aftermarket - ideally a parts supplier.
Previous experience managing remote field sales teams and key accounts or an experienced Key Account Manager looking to make the step to Sales Manager.
Strong commercial acumen with experience in planning, forecasting, and budgeting.
Ability to analyse performance, identify variances, and implement corrective actions.
Excellent communication skills with the ability to influence at all levels.
Skilled in coaching, motivating, and developing a high‑performing team.
Highly numerate with strong financial awareness.
Advanced Microsoft Excel skills and confidence using BI/CRM tools (e.g., Tableau, Phocas, Vecta, Sales‑i, Salesforce).
Strong relationship‑building and networking capabilities.
Comfortable with national travel and staying away when required.
What You'll Be Doing
Lead, motivate, and support the Regional Sales Team to achieve individual and national sales objectives.
Analyse sales performance across independent and key account customers, taking corrective action where needed.
Develop and deliver annual Customer Development Plans to support growth and profitability.
Manage key account group performance through promotional activity, advertising, training, and communication.
Prepare and deliver monthly sales reports, including variance analysis and countermeasures.
Ensure full market coverage across geography and sales channels.
Support brand awareness and distribution through effective POS, promotional activity, and distributor engagement.
Collaborate closely with Marketing, Customer Service, Technical, and Finance teams.
Resolve customer issues and ensure high levels of service across all touchpoints.
Uphold company procedures, policies, and commercial standards.
About the Company
A respected leader in the automotive aftermarket, known for high‑quality products, strong technical expertise, and a collaborative commercial culture.
You'll join a business that values professionalism, continuous improvement, and long‑term customer partnerships.
Register Your Interest
To register your interest in this National Field Sales Manager position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4353KB - National Field Sales Manager - Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors.
We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces.
If you require any adjustments during the recruitment process, we're here to support you.
Please note we are unable to offer sponsorship for this role. ....Read more...
Type: Permanent Location: Derby, England
Start: 20/06/2026
Salary / Rate: competitive salary + performance bonus
Posted: 2026-05-20 08:25:33
-
National Field Sales Manager - Automotive Aftermarket
A superb opportunity has arisen for an accomplished sales leader with deep experience in the automotive aftermarket.
This role is ideal for someone who thrives on developing people, shaping commercial strategy, and driving high‑performance across a national field sales team.
As National Field Sales Manager, you'll lead, coach, and inspire a team of eight Sales Area Managers while overseeing key account development and ensuring full market coverage across the UK.
You'll play a pivotal role in delivering sales growth, strengthening customer relationships, and ensuring the successful execution of strategic commercial plans.
This position suits a confident, data‑driven sales manager who enjoys balancing people leadership with hands‑on commercial delivery and who can bring structure, clarity, and motivation to a dispersed field team.
What's in It for You
Competitive salary + performance‑linked bonus
Comprehensive benefits package including enhanced pension, private medical and 25 days holiday
Company car
Excellent training, development, and progression opportunities
The chance to shape national sales performance for a respected aftermarket brand
Location
Hybrid / field‑based with national travel.
Ideal locations include Birmingham, Coventry, Leicester, Nottingham, Derby, Wolverhampton, Northampton, Milton Keynes, Stoke‑on‑Trent, Tamworth, Oxford
What We're Looking For
Proven sales and account management experience, within the automotive aftermarket - ideally a parts supplier.
Previous experience managing remote field sales teams and key accounts or an experienced Key Account Manager looking to make the step to Sales Manager.
Strong commercial acumen with experience in planning, forecasting, and budgeting.
Ability to analyse performance, identify variances, and implement corrective actions.
Excellent communication skills with the ability to influence at all levels.
Skilled in coaching, motivating, and developing a high‑performing team.
Highly numerate with strong financial awareness.
Advanced Microsoft Excel skills and confidence using BI/CRM tools (e.g., Tableau, Phocas, Vecta, Sales‑i, Salesforce).
Strong relationship‑building and networking capabilities.
Comfortable with national travel and staying away when required.
What You'll Be Doing
Lead, motivate, and support the Regional Sales Team to achieve individual and national sales objectives.
Analyse sales performance across independent and key account customers, taking corrective action where needed.
Develop and deliver annual Customer Development Plans to support growth and profitability.
Manage key account group performance through promotional activity, advertising, training, and communication.
Prepare and deliver monthly sales reports, including variance analysis and countermeasures.
Ensure full market coverage across geography and sales channels.
Support brand awareness and distribution through effective POS, promotional activity, and distributor engagement.
Collaborate closely with Marketing, Customer Service, Technical, and Finance teams.
Resolve customer issues and ensure high levels of service across all touchpoints.
Uphold company procedures, policies, and commercial standards.
About the Company
A respected leader in the automotive aftermarket, known for high‑quality products, strong technical expertise, and a collaborative commercial culture.
You'll join a business that values professionalism, continuous improvement, and long‑term customer partnerships.
Register Your Interest
To register your interest in this National Field Sales Manager position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4353KB - National Field Sales Manager - Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors.
We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces.
If you require any adjustments during the recruitment process, we're here to support you.
Please note we are unable to offer sponsorship for this role. ....Read more...
Type: Permanent Location: Oxford, England
Start: 19/06/2026
Salary / Rate: competitive salary + performance bonus
Posted: 2026-05-19 16:02:50
-
Remote Recruiter - No Experience Needed
Location: Remote (Worldwide)Type: Freelance / Flexible / Platform Access
Overview:RecXchange is a global platform for people who want to work as recruiters, earn from real roles, and collaborate with others around the world.You can be experienced or completely new — the system supports all levels.
You work when you want.No boss.
No contract.
No limits.
What You Do:, Find or upload good candidates, Choose real roles inside the platform, Use our AI tools to match candidates quickly, Work alone or collaborate with other recruiters, Earn $3,000-$11,000 when your candidate gets hired
What You Get:, Start from as little as $1/month, Simple ATS + CRM tools, Access to 270M+ candidate profiles, Real client roles (RecX Direct), Roles shared by recruiters (Xchange Engine), Global recruiter community for support, Upgrades available when you want more access
Perfect For:People who want to work as recruiters, earn from placements, and have full freedom over their time and workflow. ....Read more...
Type: Permanent Location: Enfield, England
Start: ASAP
Salary / Rate: US$3000 - US$11000 per month
Posted: 2026-05-19 08:27:39
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the Virginia territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry.
A minimum of two years of customer service experience is preferred
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Assembly line related product segments
Basic knowledge of product chemistries
Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Virginia
Posted: 2026-05-19 06:09:59
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the Virginia territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry.
A minimum of two years of customer service experience is preferred
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Assembly line related product segments
Basic knowledge of product chemistries
Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Virginia
Posted: 2026-05-19 06:08:45
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the NYC territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2026-05-19 06:08:40
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the great Los Angeles, CA area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Los Angeles, California
Posted: 2026-05-19 06:08:33
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the NYC territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2026-05-19 06:08:18
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the great Los Angeles, CA area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Los Angeles, California
Posted: 2026-05-19 06:08:12
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JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions.
Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments.
This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems.
Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-05-18 22:10:17
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Field Sales & Account Manager
Brackley / Remote
£45,000 + Bens
Are you an experienced Field Sales or Account Manager with a background in wireless alarm systems, safety technology, fire alarms, or security monitoring solutions?
We are looking for a proactive and commercially driven Field Sales & Account Manager to join a growing UK manufacturer and specialist provider of wireless safety, lone worker, and remote monitoring systems used across commercial, industrial, healthcare, leisure, hospitality, and retail environments who are based in Brackley
This is a fantastic opportunity for someone who enjoys managing inbound enquiries, developing reseller partnerships, conducting site surveys, and converting technical solutions into long-term customer relationships.
This Field Sales and Account Manager job for my client based in Brackley
Working as part of a growing commercial team, you will manage a mix of new business development and existing account management activities.
This highly autonomous role offers the flexibility of remote working combined with field-based customer visits and occasional collaboration from the Brackley office.
Key responsibilities include:
Managing inbound sales enquiries via phone, email, and website
Conducting customer site visits and surveys across the UK
Developing and supporting reseller and distributor relationships
Delivering product demonstrations and technical sales support
Preparing quotations and following up to secure orders
Coordinating installations and service visits with internal teams
Maintaining accurate CRM records and pipeline activity
Building long-term customer and partner relationships
Providing clear, non-technical advice on wireless alarm and monitoring systems
The Ideal Candidate for the Field Sales job opportunity
Experience selling wireless fire alarms, security monitoring, or safety systems
Knowledge of radio-based or wireless alarm technologies
Experience conducting customer site surveys and recommending solutions
Strong CRM and pipeline management skills
Excellent communication and presentation abilities
The ability to explain technical products in a simple, customer-friendly way
A full UK driving licence
A self-motivated and organised approach to remote working
Experience working with resellers, distributors, or partner networks would be highly advantageous.
Apply Today
If you are an ambitious sales professional with experience in wireless alarm systems, safety technology, fire alarms, or security solutions, we would love to hear from you.
Please send over an updated cv to nking@rdlinegroup.Com or call 01582 878839. ....Read more...
Type: Permanent Location: Brackley, England
Start: ASAP
Salary / Rate: £35000 - £45000 per annum
Posted: 2026-05-18 16:14:05
