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Catfoss Recruitment Ltd are currently in partnership with a globally respected fluid handling product manufacturer and supplier and due to continued business growth is looking to recruit an Area Sales Manager to their existing field sales team.Area Sales Manager - Coverage: South West of England This role is home based but monthly meetings will be held in Midlands Head Office Area Sales Manager , Selling Hose Assemblies to the brewery, dairy, food and chemical manufacturing industries , Generate appointments for both existing and new customers , You will have an internal sales person appointed to you to produce quotes and orders but you do not have to manage them.
, A good telephone manner essential, must be computer literate, able to work within a team environment.
, You will possess a proven sales track record, preferably in selling to the manufacturing industry , Would ideally suit candidates from the food, drink or pharmaceutical industries , Technical knowledge would be an advantage but is not essential , Full clean driver's licence Package includes Company Car, Expenses, Mobile & Laptop You will ideally be located in the one of the following postcodes: SN, RG, SO, SP, BA, GLPlease apply ASAPArea Sales Manager previous suitable job titles: Area Sales Manager, Sales Manager, Sales Engineer, Technical Sales Engineer, Account Manager, Technical Account Manager, Field Sales Engineer, Field Sales Manager ....Read more...
Type: Permanent Location: South West England, England
Start: ASAP
Salary / Rate: Up to £30000.00 per annum + +DOE +Company Car & Bens
Posted: 2024-10-29 13:30:19
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SENIOR INSURANCE ACCOUNT BROKER COVENTRY SALARY UP TO £45,000 PLUS HYBRID WORKING
THE OPPORTUNITY: I am pleased to be working with one of the most established, independent Insurance Brokerages in the midlands who are looking for a Senior Account Broker to join their flagship Coventry branch.There is no new business required in this role and you would be responsible for taking over an existing book of Commercial Business, helping Clients through queries, renewals and mid-term adjustments.There is a huge opportunity for progression in this role and you will have the opportunity to grow to become a team leader/manager of the Broking team.
RESPONSIBILITIES:
Take over an existing book of Commercial Insurance Business covering a range of Commercial policies from mid-market to larger Corporate.
Take on a mentorship position within the branch with the opportunity to take on the management of a team of 3 Brokers.
Provide a market leading broking service, focused on providing quality customer service and positive outcomes for their clients.
Maintaining business relationships with clients
Trading with insurers to obtain best possible terms for our end customers.
Scheduling and attending meetings
Researching insurance policies and products
Negotiating policy terms and costs with insurance providers
Dealing with problems constructively, looking to solve the root cause of day to day issues faced, engaging with the team leaders and management.
BENEFITS:
Competitive salary up to £45,000
CII Qualification support
Hybrid Working - 2 days working from home each week
25 days Plus bank holidays
Death in service
THE PERSON:
Minimum of 5 years working as an Account Broker, Account Handler, or Account Manager within the Commercial Insurance Industry.
Cert CII as a minimum qualification - Dip CII advantageous
TO APPLY: If you are an experienced Senior Insurance Broker, Account Manager, or Account Handler with the required skills, please send your CV for immediate consideration.
We are currently shortlisting for interviews.
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Coventry, England
Start: ASAP
Salary / Rate: £40000.00 - £45000.00 per annum + Hybrid Working
Posted: 2024-10-29 11:23:16
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Optical Regional Sales Manager job in South West England.
Zest Optical are currently looking to recruit a Regional Sales Manager for a global leader in the manufacturing of eye care solutions.
Our client is a well-established business which is experiencing exceptional growth.
This role will focus on the South West England region.
The Regional Sales Manager represents the company in the designated territory and is responsible for the development of profitable growth in value and volume according to the agreed budget.
The role will also involve increasing market share via business consulting and building long-term relationships with existing and new customers.
Regional Sales Manager - Role
The customer base is a mix of independent opticians, small regional/key accounts and national retail opticians.
Must be able to work on own initiative in a fast-paced business, where every order counts and planning and preparation is key to success.
Has the ability to open new accounts and manage relationships to grow the business from an early start.
New business development as well as taking care of and growing the existing customer base in what has the opportunity to be one of our clients biggest revenue sales regions is both exciting and challenging and for the right person they will achieve a great sense of personal achievement.
Regional Sales Manager - Requirements
Previous experience in the optical industry (Dispensing Optician/Practice Manager)
Ideally B-2-B sales experience in a closely-related industry
Tenacious, hungry, passionate for success and has the ability to grow within the company
Regional Sales Manager - Salary
Base salary up to £32.5k
Excellent bonus scheme
Company car and a range of additional benefits
To avoid missing out on this opportunity please click on the Apply Now button below. ....Read more...
Type: Permanent Location: Bristol, England
Salary / Rate: £30000 - £35000 per annum + Additional Benefits
Posted: 2024-10-29 09:11:13
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Due to an internal promotion, we are seeking a Regional Key Account Manager to join their dynamic, market-leading team.
This is a fantastic opportunity for someone looking to further develop their sales skills in a fast-paced, innovative environment.
This field-based role covers the North West, with a focus on Manchester, Liverpool, and Stoke, and may extend as far as the Scottish Borders (to be confirmed).
Role Overview for the Regional Key Account Manager
In this role, you'll act as a brand ambassador, focusing on driving growth and meeting the needs of key customers.
The company is committed to building a profitable, sustainable business recognised for its professional products and excellent service.
Responsibilities include
Promoting a range of professional products to selected key accounts and end-users
Implementing tactical and strategic account plans to maximise business profitability
Developing strong relationships with stakeholders, with a focus on new products and unique value propositions
Achieving sales targets within the territory through review meetings, appointments, site surveys, and product demonstrations
Making a set number of calls to target customers each month and following up on sales leads
Providing product advice and guidance to end-users
Working closely with BDMs to gain insights into target markets and key customers
Meeting KPIs consistently and maintaining accurate records within the company CRM
Collaborating with internal departments, providing feedback on products, market trends, and competitor activity
The ideal candidate profile will have
A proven track record in sales within a competitive environment, ideally within facilities management (FM)
Strong communication skills, with the ability to build relationships and adapt to varied audiences
Drive, ambition, adaptability, and a personable approach
Excellent planning, prioritisation, and organisational skills
A full UK driving licence and the flexibility to travel regularly
Candidates based in Manchester, Liverpool, or Bolton are preferred
What's in it for You
If you're enthusiastic, keen to learn, and ready for a new challenge, this role offers:
A competitive starting salary of £38,295 per annum, with realistic On-Target Earnings from £20,400 and quarterly bonus opportunities.
Top performers have potential additional earnings up to £31,800.
Comprehensive training, tools, and support to succeed
A competitive benefits package, including a company car, 26 days' holiday plus bank holidays, a pension scheme, discretionary end-of-year bonus, health plan, critical illness cover, sick pay, staff discounts, and volunteer days.
About the Company
This is an opportunity to join a well-established and respected company known for its supportive culture and clear progression paths.
Based in the North West, the team works near their Manchester showroom, where they showcase equipment.
....Read more...
Type: Permanent Location: Manchester, England
Start: 14/01/2025
Salary / Rate: Up to £38250 per annum + OTE c£20,400 + and bonus
Posted: 2024-10-28 14:09:48
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TEAM ROLES AND RESPONSIBILITIES
The Role
Factory Administrator
Responsible To
Factory Manager
Role Statement The Office Administrator is responsible for secretarial & administrative support for the factory and operational team.Company Rules & Procedures Ensure all statutory obligations, company policies and procedures are understood and adhered to at all times.Key Responsibilities
General administration duties to support the needs of internal and external customers.
Salary - £26,380.00
Monday - Friday - 8-30am - 5pm
Processing sales orders including dispatch.
Collating the data into all relevant company systems.
Placing orders in system, receiving goods and processing invoices.
Submitting reports onto the correct compliance systems (i.e.
Trintech).
Actioning month end procedures/reports for HO accounts deadlines
Working collaboratively across all Ibstock Brick support functions, by building effective working relationships.
Qualifications Achievement of the Core Management Skills as outlined in the IMS Standard within an agreed timescale.Key Role Attributes
Outstanding team player with energy, commitment, drive, adaptability, creativity, problem solving and decision-making capabilities.
The ability to analyse and interpret data to identify key trends and opportunities to increase factory performance.
Knowledge of current Health and Safety Law and best practice application of this within the office environment.
Able to implement and drive performance improvement using Continuous Improvement tools & techniques.
Financially astute, able to interpret and work to budgets and cost control measures.
Computer literate including proprietary management information systems and Microsoft Office.
NOTES This document is neither restrictive nor exhaustive the Office Administrator may be required to carry out other and\or additional duties to meet the needs of the business. ....Read more...
Type: Permanent Location: Crawley, England
Start: ASAP
Salary / Rate: £26000 - £27000 per annum
Posted: 2024-10-27 23:35:04
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2024-10-27 22:08:46
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Accountant
Location: Gloucestershire
Contract: Temporary (5 month initial)
Rate: £25 Per Hour Umbrella (PAYE Inc.
£22.54, PAYE Exc.
£20.11)
Start date: ASAP
*Hybrid Working
*
Contact: miraj.hussen@servicecare.org.uk
Job Description
Service Care Solutions is recruiting on behalf of a local authority in South Gloucestershire for an experienced accountant to join their finance team.
This role involves managing a dedicated team, providing financial advice to council departments, and ensuring compliance with statutory requirements.
Responsibilities include team oversight, report production, supplier collaboration, and budget management.
The ideal candidate will have significant experience in a large organisation, a relevant professional qualification (e.g., CIPFA, ACCA, or CIMA), and strong analytical and communication skills to support effective financial operations across council services.
Main responsibilities
Oversee and motivate a team, managing performance, recruitment, and staff development to ensure a skilled, engaged, and high-performing team culture.
Provide expert, lawful financial advice to customers, including councillors and department managers, ensuring clear guidance that meets legal and council requirements.
Produce, analyse, and present accurate reports and complex data, ensuring statutory and council requirements are met.
Collaborate with suppliers and partners to negotiate and manage projects aligned with business needs and service standards.
Monitor budgets, financial information, and resources within your area to achieve targets, ensure efficient use of council resources, and provide value for money.
Candidate Requirements
Proven experience in delivering similar services within a large organisation, with a strong grasp of financial and operational standards.
Holds a relevant professional qualification (e.g., CIPFA, ACCA, or CIMA) or equivalent experience demonstrating expertise in finance and local government regulations.
Experience managing and motivating teams to meet organisational goals, ensuring team development and strong performance.
Ability to explain complex information clearly to various audiences and to build positive relationships across council departments and with external partners.
Strong numeracy and analytical skills, with the flexibility to manage competing priorities and handle sensitive issues effectively.
If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
Type: Contract Location: Gloucestershire, England
Start: ASAP
Duration: 5 Months
Salary / Rate: £20.11 - £22.54 per hour
Posted: 2024-10-27 16:53:52
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£26,000 - £27,000 + Hybrid Working + Great BenefitsA wonderful opportunity is now available to join a leading supplier of textile accessory brands to the business-to business personalisation industry.As the home of four leading textile brands, each with their own unique identity and philosophy, our client has established themselves as the go-to brand for quality, innovative products in the rebrandable accessories market, with over 3000 SKUs and approximately 500 styles across their range of headwear, bags, and accessories.The successful Marketing Assistant will join a thriving creative team, established over twenty-seven years, specialising in promoting, building brands, & launching products, in the textile accessory sector.This is an ideal role for a Marketing Assistant motivated to support the work of the marketing team on projects directed at maximising opportunities, developing marketing campaigns and strategies, with a focus on delivering email marketing whilst keeping a number of plates spinning across the Creative dept.
Sharing our clients values of being Passionate, Progressive, Proud and Together in all your dealings, both externally and internally, is a must.Key Responsibilities
Assist in the planning, coordinating and postproduction of new product launches, seasonal campaigns, photoshoots and trade shows
Work collaboratively with the Creative Lead, Campaigns Lead, Events Manager, Creative Artworker and Videographer
Prepare and analyse monthly marketing reports, such as website analytics, campaign performance and departmental financial reports
Respond to customer enquiries and liaise with external agencies and resource
Assist in the creation and editing of marketing content, including social accounts and email campaigns
Provide administrative support, including data entry, scheduling and collating survey responses
Assist with trade media, planning and purchasing
Conducting market research to provide feedback on latest trends and target audiences.
Organise and maintain storage areas and workspaces
Coordinating marketing materials such as printed collateral, product samples, styling wardrobes, props)
Skills & Experience
2 years' previous experience in a marketing field
Familiar with marketing software (e.g.
email marketing platforms).
Strong communication and interpersonal skills
Keen eye of detail
Can demonstrate capacity to organise and prioritise tasks in a changing environment
Ability to work independently and consistently meet deadlines
GCSE English and Mathematics 4-9 or equivalent
Desirable criteria/qualifications
Certified digital marketing or marketing qualification
Experience in working within a SME business, ecommerce, liaising with external agencies and basic graphic design knowledge
Experience using MailChimp
Can demonstrate continual professional development
Company BenefitsBecause are client genuinely cares about their team members, they offer a fantastic range of benefits; the core ones being:
22 days holiday increasing with length of service
Birthday off - Additional to your annual leave
Private Healthcare Scheme
Life Assurance x4 annual salary to the loved one(s) you have nominated
Modern office space with free parking and free onsite electric vehicle charging points.
This is a wonderful opportunity for a professional, dynamic Marketing Assistant to join a successful business at a time of impressive growth in an important organisational role as part of a friendly, supportive team.
A competitive, negotiable salary based on experience is on offer, in addition to an impressive employee centred benefits package and hybrid working.
Apply now! ....Read more...
Type: Permanent Location: Bury, England
Start: ASAP
Salary / Rate: £26000.00 - £27000.00 per annum + Hybrid Working + Great Benefits
Posted: 2024-10-27 11:42:18
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JOB DESCRIPTION
Employer Description:
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Description:
Drive all phases of the MRO sales process for assigned account(s) and with a strong focus on end users of the Legend Brands products, including Dri-Eaz and other industry leading brands.
Responsible for field sales contributing to business building via end user engagement including contact generation, needs identification, sales calls/presentations, as overall account management.
Will also be required to work with distribution partners in the field, as well as handling inquiries regarding orders, shipments, and products. Responsible for executing business strategies that will continue to expand our end user client base and increase the company's market share.
Also, create and implement objectives that will delight our customers and end users to ensure a sustained partnership is built.
This is a remote - work from home position with the ideal candidate located in Nevada - typical travel schedule is 2 weeks per month.
Please apply directly on our careers page -
https://hcwx.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2
Job Requirements:
Excellent communication skills with particular emphasis on listening to end user and customer needs. Ability to gather and assess information/data to build the best solution for end users and customers. Excellent interpersonal and presentation skills Proven ability to meet or exceed sales goals Persuasive, yet unobtrusive manner. Must be willing and comfortable with hybrid working - traveling/meeting end users on site, face to face and ability to use remote application such as video conferencing, as needed. High-level skills with MS Office (especially PowerPoint and Excel) and CRM systems (i.e.
HubSpot, Salesforce.com etc.). Preference given to candidates who have experience selling to end users and partnering with regional and national distributors (i.e.
Grainger, HD Supply)
Qualifications:
Bachelor's Degree and 5+ years in Sales meeting with and presenting to end users directly while working with regional or national distributors. Travel requirement of 30-45% Prior MRO, Facilities channel experience a plus, but not required
Hiring Range:
Between $81,000 - $95,000/annually - position is commission eligible
Benefits:
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations:
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening Accepting applications through November 30, 2024.
Applications will be reviewed as received and on-going interviews will be conducted as necessary Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2024-10-26 23:06:19
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JOB DESCRIPTION
Job Title: Director - Enterprise Client Systems
Location: Vernon Hills, IL
Department: Rust-Oleum IT
Reports To: VP of Enterprise Technology.
Direct Reports/Manage others:
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Job purpose:
The Director of Enterprise Client Systems role provides the global vision and leadership for all services related to user end-point devices, authentication and collaboration systems.
Responsibilities include influencing and directing RPM Consumer Group's IT infrastructure and applications to ensure key business strategies and processes are driven by systems that are secure, reliable, and flexible.
The Director must ensure RPM Consumer Group's IT infrastructure services are optimized and continuously evolving to reflect business needs and best practice while creating value for the company and our customers.
The RPM Consumer Group includes various companies, the largest being Rust-Oleum and DAP and as this group grows so may the scope of this position.
Your Role and Responsibility will include: LEADERSHIP Provide leadership and direction for the Enterprise Services team and managed services overseeing Microsoft-based infrastructure services, standards, and processes for RPM Consumer Group. Manage the planning and initiation of infrastructure initiatives that enable RPM Consumer Group to compete more profitably in a constantly changing and demanding marketplace. Translate the company vision into strategic roadmaps to guide future investments and ensure alignment between business and IT initiatives.
Articulate the connection between the technology roadmaps and business priorities to the company stakeholders including the Executive Team, IT staff, and employees. Manage, motivate, and develop a global team focused on operational excellence and service delivery.
Ensure the organizational structure is appropriate for supporting RPM Consumer Group's current and future business needs. Recruit appropriate talent. Drive cross-functional collaboration across RPM Consumer Group and RPM International IT teams. PLANNING Create and translate strategic roadmaps into clearly defined initiatives and drive project initiation, estimation, and implementation to meet the goals of the business. Sponsor and execute a project portfolio to maintain currency and security, evolve to modern capabilities, and transition to a hybrid cloud datacenter strategy. Manage a budget for staffing, hardware maintenance, software maintenance, software subscriptions, and outside services related to service delivery. Oversee analysis and evaluation of staffing requirements to fulfill business requirements including identifying and developing strategic partnerships with key IT vendors and consulting organizations. EFFICIENCY & EFFECTIVENESS Establish and measure KPIs for enterprise service delivery to ensure performance relative to cost, value creation and customer satisfaction across the service tower. Work with IT Security to implement projects that protect the company and its operations against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels. Create and evolve frameworks to continuously improve delivery of IT services Cooperate with business leaders and RPM International in conceptualizing, developing, and implementing infrastructure services that support business strategy. Develop and maintain relationships within and outside of IT to maintain alignment with strategic business initiatives and ensure services are delivered that generate value for RPM Consumer Group
Required Professional and Technical Expertise: EDUCATION: 4-year University degree in or related to computer technologies MBA preferred EXPERIENCE: 5+ years of IT Management experience in a global organization. 10+ years of total IT experience including multiple roles in systems implementation, supervision of technical personnel, architecture, security/compliance, and strategic planning. Demonstrated financial ability to manage expense and capital budgets in excess of $5 million. Verifiable track record of effective leadership which includes strong strategic thinking and successful execution with technical and intellectual resources. Ability to establish immediate credibility at all levels, inside and outside the organization. Strong communication skills including ability to communicate with engineers, project managers, and executive management in IT and the line of business. Experience managing various strategic vendor relationships such as managed service providers, equipment manufacturers, software developers, and value-added resellers. TECHNICAL SKILLS: Experience with multiple infrastructure technologies spanning data center, identity management, and IaaS/PaaS. Comprehensive knowledge of modern Microsoft enterprise solutions. Experience delivering services using both on premise and cloud-based solutions. Working knowledge of ITIL concepts
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2024-10-26 15:07:08
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An opportunity has arisen for a Account Manager with 3-5 years of experience in commercial interiors to join a renowned company providing innovative and sustainable commercial flooring solutions.
This full-time role offers excellent benefits and competitive salary.
As a Account Manager, you will be managing and growing key client relationships, driving sales growth within a designated territory.
You Will Be Responsible For:
* Setting goals and objectives for clients and the assigned territory, assessing progress, and implementing changes as needed.
* Travelling within the territory to meet clients, evaluate business conditions, and identify opportunities.
* Building and maintaining strong customer relationships through regular communication via phone, email, and in-person meetings.
* Understanding the full product range and its applications, advising clients on the best solutions to meet their needs.
* Monitoring and supporting client sales performance, helping them to achieve targets.
* Analysing and managing expenditure within the budget requirements.
What We Are Looking For:
* Previously worked as an Account manager, Business Development manager, Sales Manager or in a similar role.
* Possess experience of 3-5 years in commercial interiors or a related field.
* Familiarity with the North and Northwest areas of London.
* Ability to operate standard office equipment, including computers, tablets, and mobile devices
* Strong verbal and written communication skills
* Must hold a valid driving licence and passport.
This is a fantastic opportunity for an account manager to advance their career with a dynamic organization.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: North London, Northwest London, England
Start:
Duration:
Salary / Rate: £35000 - £45000 Per Annum
Posted: 2024-10-25 17:10:10
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FIELD SALES REPRESENTATIVE
NORTHERN TERRITORY
UPTO £50,000 + COMPANY CAR + COMMISSION + GREAT BENEFITS
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a well established international manufacturing business.
Due to their continued growth, they have an exciting opportunity for an Field Sales Representative to join their team and look after the northern territory.
If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!
THE ROLE:
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
Keeping in touch calls
Continue to understand client's business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
Networking and events
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative, Area Sales Manager or Sales Executive role or from a similar Sales background
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license - Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Leeds, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + COMPANY CAR + COMMISSION
Posted: 2024-10-25 15:58:15
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AREA SALES MANAGER
NORTHERN TERRITORY
UPTO £50,000 + COMPANY CAR + COMMISSION + GREAT BENEFITS
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a well established international manufacturing business.
Due to their continued growth, they have an exciting opportunity for an Area Sales Manager to join their team and look after the northern territory.
If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!
THE ROLE:
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
Keeping in touch calls
Continue to understand client's business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
Networking and events
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative, Area Sales Manager or Sales Executive role or from a similar Sales background
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license - Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + COMPANY CAR + COMMISSION
Posted: 2024-10-25 15:54:31
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Hybrid Schedule: Monday- Wednesday are in office workdays for the team, Thursday and Friday are remote workdays.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills.
Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers 9 paid holidays and two floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2024-10-25 15:07:49
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JOB DESCRIPTION
General Purpose of the Job:
WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI.
Essential Duties and Responsibilities:
List the job's essential or most important functions and responsibilities of the Safety Service Representative (SSR).
Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes. Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes. Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed. Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported. Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary. Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners. Create and maintain a database of outreach contacts to foster and develop collaborative partnerships. Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed. Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners. Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.). Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians. Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives. Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions. Provide excellent customer service to employees and outside partners. Meet deadlines for all reports, data, publications, and quotes requests. Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team. Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs. Additional duties as assigned by supervisor.
Other Skills and Abilities:
Ability to work on multiple projects and responsibilities concurrently. Strong analytical and problem-solving skills. Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability. Ability to work both independently and in a highly collaborative manner. Ability to establish priorities, goals, objectives, and timelines. Creativity, ability to navigate ambiguity, and resourcefulness. Ability to provide efficient, timely, reliable, and courteous service in all interactions. Capacity to build and maintain effective professional relationships. Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.). Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.
Other Qualifications:
Ability to travel up to 50% of the time within the designated region.
Seasonal work and schedule are dependent on opportunities, which could increase travel during that time. Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training. Ability to manage applications designed for the estimating and sale of safety products and services 2-4 years of experience in sales, roofing, safety systems, or a related safety field. Proven ability to develop strong, respectful relationships. Experience adapting to changing environments and navigating organizational dynamics. Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity. Ability to articulate sales deliverables to employees and outside customers.
Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc. Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others. Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2024-10-25 00:45:14
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Contractor Support Specialist to cover the Jacksonville FL area.
Contractor Support Specialist
This is a contractor sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The CSS personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide an on-going sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of roofing sales or technical experience in the commercial market.
* 2+ years of roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Class B CDL driver s license.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 25% to support assigned customer accounts. The salary range for applicants in this position generally ranges between $60,000 and $70,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Jacksonville, Florida
Posted: 2024-10-25 00:44:19
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JOB DESCRIPTION
Title: Customer Service Rep I
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Responsible for order cycle from placement of the order, coordination of manufacture, and shipment through billing.
Essential Functions:
Answer a high volume of phone calls. Input orders with the correct price, discounts, commission splits, rate special requirements, products, point of manufacture, sales division, project, market, routing, and freight terms. Coordinate the manufacturing point, scheduling, shipment, and delivery of the product.
Prioritize and negotiate product availability with the expeditor. Understand and follow policy guidelines relative to stock orders, no-charge orders, special charges, quality compliance, credit, freight recovery, commission levels and splits Follow up daily on order status and notify customers or sales reps of any changes.
Work with production management and expediting to meet customer requirements. Work closely with Regional Managers on pertinent regional service and support issues, account development, sales training, inventory availability, etc. Perform additional duties as assigned Commit to the Company's safety and quality programs.
Requirements:
High School Degree or equivalent 2-year Business degree or minimum 1 year Customer Service experience.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting, or exertion requirements are associated with this position.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
This position will also have the option to work from home 1 day per week after 6 months.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2024-10-24 15:11:15
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The Company
Area Sales Manager
This is a fantastic opportunity to join the sales team of one of the UK’s market leaders in the lighting and electrical cable management distribution sector.
With a strong team-oriented approach to sales and a continuous commitment to research & development they are very highly regarded in the industry.
An International Lighting Company working across the world.
Over 45 years’ experience within the UK.
The Role of the Area Sales Manager
Supporting the Regional Sales Manager to maintain and grow an established customer base, as well as growing the postcode: B, CV, DY, GL, HR, LD, ST, SY, TF, WR, WS, WV.
Selling all the companies cable management into electrical wholesale.
You will have a broad range of cable management products available, to take to the electrical wholesalers within your patch.
Autonomous, team-oriented culture·
Benefits of the Area Sales Manager
Salary up to £55K
Up to OTE £10K - £30K uncapped
Company Car
Holidays
Pension up to 5%
The Ideal Person for the Area Sales Manager
You should have experience with electrical wholesalers.
Great relationship builder.
Ideally cable management preferred but not essential but selling into electrical wholesalers.
Self-starter, proven track record within lighting sales.
Enjoy working as part of a team towards a common goal of increasing the company’s market share.
The role is field based with the objective of taking a set of trades accounts and growing their GP turnover.
Live on Patch, B, CV, DY, GL, HR, LD, ST, SY, TF, WR, WS, WV.
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Justin Webb
Email: justinw@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Birmingham, Dorchester, Stoke on Trent, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £50000 - £55000 Per Annum Excellent Benefits
Posted: 2024-10-24 14:34:26
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Location: Worcestershire.
Rate: £210-£220 (umbrella) per day.
Contract: 3 months' on going.
To play a pivotal role in the Pension Investments Management Team, contributing significantly to the investment strategy of the Worcestershire County Council Pension Fund (WPF).
The role involves financial oversight, investment reporting, and collaboration on Responsible Investment and ESG issues.
Key Responsibilities:
Financial Reporting:
Review investment content for the Pension Fund Financial Statements.
Produce the Fund's Annual Report in collaboration with Central Finance colleagues.
Stakeholder Engagement:
Attend LGPS Central meetings and deputize when necessary.
Liaise with Partners to ensure accurate reporting on Responsible Investment and ESG issues related to the Fund.
Present findings and updates to the Pension Board, Pensions Committee, and Pension Investments Sub Committee.
Cross-Council Initiatives:
Participate in various cross-council projects and initiatives that align with the pension fund's goals.
Staff Management:
Supervise and develop team members, fostering a culture of excellence and continuous improvement.
Customer Focus:
Maintain a proactive approach, ensuring that customer needs are prioritized in all activities.
Qualifications:
CCAB (or equivalent) qualified accountant or finance professional.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work collaboratively with a range of stakeholders.
....Read more...
Type: Contract Location: Worcestershire, England
Start: ASAP
Duration: 3months ongoing
Salary / Rate: £210 - £220 per day
Posted: 2024-10-24 10:19:21
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Service Delivery Manager - IT Managed Service Provider
Hybrid working
London
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
They are one of the highest calibre IT Service Providers we work with, and their tech staff are some of the most competent in the business.
They're going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they're now seeking an additional Service Delivery Manager to ensure the highest level of service provision to their expanding client portfolio.
What you'll do:
Service Optimisation
Monitor and coordinate IT service desk functions to ensure seamless service delivery.
Maintain high performance levels for service-related processes and proactively implement improvement activities where necessary.
Take ownership of critical incidents, collaborating with resolution parties, and facilitating effective communication between stakeholders for root cause analysis.
Establish and maintain robust systems, procedures, and methodologies to support outstanding service delivery.
Client Management
Conduct regular reviews (monthly, quarterly, and biannual) with key stakeholders.
Generate reports to measure success against client KPIs and SLAs, analysing data to inform Quarterly Business Reviews (QBRs) and Service Reviews.
Create and run ad-hoc reports to provide timely client status information for QBRs (e.g., Windows Updates).
Continuously enhance reporting processes, minimizing manual effort and maximizing reporting tools' utilization.
Craft high-quality client-facing reports and deliver them to key stakeholders.
Efficiency Enhancement
Collaborate with Team Leaders to conduct weekly ticket quality checks.
Address small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders.
Analyse third-party and internal processes, devising strategies for service delivery optimization.
Identify and minimize the frequency of recurrent tickets
What you'll need:
An absolute passion for ensuring the provision of exemplary customer service / service delivery
3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background
Strong knowledge of ITIL
To be highly organised with excellent written and oral communications
Ability to present to external clients
The business operates a flexible working policy, with a minimum of 2 days in the office required per week.
The role is paying up to £50k.
....Read more...
Type: Permanent Location: Islington, England
Salary / Rate: £40000 - £55000 per annum
Posted: 2024-10-24 08:42:34
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An opportunity has arisen for a Relationship Account Manager to join a well-established fire protection services provider.
This full-time role offers excellent benefits and salary range of £22,000 - £28,000.
As a Relationship Account Manager, you will be responsible for liaising with customers, managing work bookings, and overseeing diary management.
You will be responsible for:
* Overseeing the customer journey from the initial enquiry to project completion.
* Maintaining and nurturing long-term client relationships.
* Monitoring stock levels, placing orders, and updating databases.
* Preparing and issuing quotations for services.
What we are looking for:
* Previously worked as a Relationship Account Manager or in a similar role.
* A minimum of GCSEs in Maths and English (Grade C or above).
* Skilled in Microsoft Office, particularly Word and Excel.
* Strong communication skills and a customer-first attitude.
* Willingness to undergo a DBS check.
Whats on offer:
* Competitive salary
* 28 days holiday including bank holidays
* Pension scheme
* Birthday off
* Ongoing training and opportunities for career development
Apply now and seize this outstanding Relationship Account Manager opportunity to contribute to the dynamic team.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Essex, England
Start:
Duration:
Salary / Rate: £22000 - £28000 Per Annum
Posted: 2024-10-23 23:35:04
-
JOB DESCRIPTION
Summary - General Purpose of the Job:
Primary focus of this position will be to work directly with the business and corporate to develop and migrate our financial processes onto our corporate CFIN platform which will include new AP, AR, Close, Travel and Expense and Capital Processes and tools.
This position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling.
The scope of responsibility is for all CPG - all businesses, all locations.
Nurtures and insures the successful use of the application systems tools.
Provides total support to the users of SAP application system and ancillary software tools, including, configuration, enhancements & process improvements, problem resolution, training and education, report development.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Able to work independently.
Will works with the business directly to identify understand current pain points and be the voice as we develop standardized processes across the various RPM Businesses.
This can include managing re-design, developments, enhancements, training and or training documentations, introductions to new tools which may include Fiori, other SAP features or other third party integrated applications.
As part of these duties the following may apply: Architect solutions and alternatives to meet the specified requirements, such as: SAP baseline functionality, Fiori, third party applications which may include reporting, specialized configuration.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Performs systems analysis, design, configuration and programming tasks (spec development) related to enhancements, interfaces, data conversion and special reporting requirements, etc.
Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Effective communicator and strong collaborator, able to work across functions.
Self-motivated with leadership skills which will support leading the business through change.
Experience with training users and industry leading documentation practices. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader, group leader or project coordinator to coordinate tasks related to a specific initiative or project that fall under the scope of this position.
Project management activities include planning, resource allocation, milestone tracking, coordinating with various stakeholders. Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Works directly with the FICO Global Lead to evaluate proposed changes on the rest of the organization and to coordinate resources required to support the implantation of process improvements and or new technologies.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale project, and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Supervisory Responsibilities:
This position has no direct reports at this time and has no hiring/firing authority.
However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required.
Supervision may include work assignment, quality review, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance is preferred CPA would be an asset SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sr Accounting Role 7 - 10 years SAP implementation experience preferred In-depth experience with SAP S/4 HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Self-motivated / able to be a catalyst for change. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost-efficient business solutions, through the deployment of IT.
Has the ability to analyze requirements and identify opportunities to optimize our processes with a focus on those impacting the financial close.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
Experience in financial accounting and US GAAP and SOX control requirements.
In-depth experience with both costing-based and account-based COPA.
A working knowledge of RAR would be an asset.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations.
(0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions.
(80 - 100%) Exposure to CRT's.
(80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations.
(0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs.
Laptop & Files.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio
Posted: 2024-10-23 15:19:31
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2024-10-23 15:14:57
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Dover, Delaware
Posted: 2024-10-23 15:13:35
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI Distribution Center
Department: Customer Service
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
As our Product Support Representative, each challenge we encounter is a little different.
You will be responsible for discussing product information with customers, as well as assess customer complaints and determine causes.
RESPONSIBILITIES:
Communicate with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer complaints. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported complaints.
REQUIREMENTS:
3+ years experience in customer service, in a call center environment Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Outstanding listening and communication skills Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Flexible scheduling to accommodate for proper coverage to meet our customers' needs Gains personal satisfaction from helping others; possesses a strong customer focus
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2024-10-23 15:10:19
