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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hartford, Connecticut
Posted: 2025-11-07 14:11:41
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts
Posted: 2025-11-07 14:11:39
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York
Posted: 2025-11-07 14:11:36
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:11:31
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York
Posted: 2025-11-07 14:11:28
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hartford, Connecticut
Posted: 2025-11-07 14:11:27
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts
Posted: 2025-11-07 14:11:22
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:11:20
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Tool and Die Associate builds and/or revises dies to make quality parts on production extruders that meet customer specifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Interpret blueprints and provide layouts for new dies and molds.
Build, develop, and/or repair dies using wire EDM, machining processes, and precision measuring tools.
Work with the design group and production to optimize the performance of new or revised dies by testing tools and dies to ensure they meet specifications.
Help maintain complete documentation for all die builds and subsequent activities.
EDUCATION REQUIREMENT:
One-year certificate from college or technical school.
EXPERIENCE REQUIREMENT:
2+ years' experience.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
ISO knowledge.
Extrusion knowledge.
Strong communication skills (written and verbal).
Proficient in MS Word, Excel, and Outlook (Office 365).
Ability to work well in a team environment.
Strong math skills.
Ability to handle confidential information.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Ashland, Ohio
Posted: 2025-11-07 14:11:16
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: San Antonio, Texas
Posted: 2025-11-07 14:11:06
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 3,000 people across North America. The Process Engineer provides engineering support to the assigned program and/or area to ensure the product is processed in accordance with customer and division quality requirements while maintaining production flow.
Charged with developing and maintaining systems to assure that all products manufactured by the plant meet customer specifications and achieve superior and reliability levels.
The resident expert regarding process technology.
Responsible for investigating and implementing new process technology at the plant.
The Process Engineer is responsible for maintaining, upgrading, and optimizing the plant.
This position is responsible for influencing the development of preventative maintenance programs at the facility and will have a significant role in capital improvement plans while assisting in work area design, plant layout, visual control and metric implementation, material flow, process tracking, and communication. GENERAL PURPOSE OF THE JOB: The Engineer's role is viewed as an extension of management.
Responsibilities are broad and include safety, product quality, process control, productivity improvement, and development of a LEAN culture.
The Engineer is expected to spend a significant amount of time on the floor.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Safety Assume a leadership position at the facility in partnership with the shift supervisors.
Activities include resolution and communication regarding safety issues.
Execute on scheduled PHA's and JSA's.
Proactively monitor area and remediate potential safety issues.
Use DAKOTA software as a tool for compliance and environmental, health and safety.
Use the tool to report incidents, near misses, and non-conformances.
LEAN Culture Develop and execute upon "standard work" activities.
Assume responsibility for assigned activities on the Engineering Tier and other accountability boards.
Conduct "GEMBA Walks" daily.
Use walks as the primary means of education and communication of expectations.
Improve productivity through elimination of non-value-added activities.
Apply Engineering principles and methodologies to Improve productivity and eliminate waste.
Product Quality Work to maximize equipment efficiency and quality for output.
Member of the facility QIC.
Ensure identification of root cause and subsequent prevention of future customer complaints.
Assist in the training of operators with a focus on quality critical product specifications and process parameters.
Capable of equipment troubleshooting and process design.
EDUCATION:
Bachelor's degree from four or 5-year college or university.
B.S.
in Mechanical, Chemical, Electrical or Controls Engineering.
EXPERIENCE:
Six months to one year related experience and/or training. Bachelor's Degree (B.S.) in Chemical Engineering, Mechanical Engineering, Electrical or Controls Engineering from an ABET Accredited university. Relevant experience from internship is acceptable for experience. CERTIFICATES, LICENSES, REGISTRATIONS: Six Sigma Green Belt is a plus. OTHER SKILLS AND ABILITIES:
Understanding process variance and the resultant effects on Quality. Knowledge of applied statistics. Ability to perform problem analysis utilizing problem-solving methodology.
BENEFITS:
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2025-11-07 14:11:04
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JOB DESCRIPTION
ESSENTIAL JOB FUNCTIONS:
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all.
The primary result expected from the Material Handler is to efficiently, accurately, and safely process customer orders by filling them from stored merchandise in accordance with specifications on pick tickets, and by verifying and maintaining documentation on incoming and outgoing shipments.
Tasks PROFILE:
Typical tasks for this position include (but are not limited to) the following:
Move freight, stock, and other materials to and from storage and production areas, loading docks, delivery vehicles, and containers, by hand or using trucks, tractors, and other equipment.
Sort cargo before loading and unloading.
Attach identifying tags to containers or mark them with identifying information.
Read work orders or receive oral instructions to determine work assignments and material and equipment needs.
Record numbers of units handled and moved, using daily production sheets or work tickets.
Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported.
Direct spouts and position receptacles, such as bins, carts, or containers so they can be loaded.
Maintain equipment storage areas to ensure that inventory is protected.
Carry needed tools and supplies from storage or trucks and return them after use.
Responsibilities/Expectations:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person.
Maintain a good record of attendance and punctuality.
Learn all manual tasks performed within the department.
Perform tasks assigned using specific operating procedures and following department specific quality control processes and procedures.
Treat people with dignity and respect.
Conduct all business with integrity.
Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities.Follow all safety procedures and company policies.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
Job Type: Full-time
Pay: $20.75 with a 3rd shift premium - $3.00
Work schedule: Sunday-Thursday 9:00PM-5:30AM
Work Location: In personApply for this ad Online! ....Read more...
Type: Permanent Location: Riverside, California
Posted: 2025-11-07 14:11:00
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:56
-
JOB DESCRIPTION
Summary:
Carboline is looking for a diligent, hard-working, Warehouse Associate to join our team! This individual will assist with shipping and receiving of finished goods, tinting of base product to customer required colors, and assisting the Service Center Manager in accomplishing Service Center goals.
Minimum Requirements:
High School Diploma or equivalent, Warehouse experience is a plus. Must either have forklift certification or can pass forklift certification test.
Must pass a color blindness test.
Physical Requirements:
Frequent standing, walking, stooping, kneeling, and crouching are required.
Any function may be performed for up to four hours with no breaks.
Must operate various warehouse equipment including a forklift, pallet jack, and stock picker.
Essential Functions:
Ensure smooth operations through accurate management of freight, loading/unloading, shipping/receiving, and inventory control. Review various order documents to accurately identify and prepare items for shipment according to established procedures. Efficiently fulfill customer and sales orders by organizing and assembling materials which involves accurate material selection, organization of items, and assembling of kits as needed. Accurately prepare shipment paperwork and process material and stock requests as well as work orders and distribute to designated route driver area. Receive, designate base material, verify formula and color, as well as stage shipment for rapid tint orders. Expedite customer order fulfillment by selecting items from stock and preparing them for staging or delivery to shipping. Track material and item quantities electronically. Maintain an orderly and need warehouse with commitment to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Type: Permanent Location: Garland, Texas
Posted: 2025-11-07 14:10:56
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:48
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:42
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts
Posted: 2025-11-07 14:10:42
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:41
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts
Posted: 2025-11-07 14:10:40
-
Head of Sales - UK
Automotive Commercial Vehicle Aftermarket Parts Distribution
££ Excellent (c.£75k + bonus) + bonus scheme + executive car & benefits
Midlands & North (Birmingham - Nottingham - Derby - Leeds - Manchester)
We are hiring for a Head of Sales / National Sales Manager / National Sales pro right NOW!
This is an amazing opportunity to join the UK's go-to name for Aftermarket Workshop Consumables, supplying into independent and national Aftermarket supply networks covering car & commercial vehicle distribution platforms.
What's our space?
Our customers? Everyone from CV / Car Parts Motor Factors, Car Parts Distributors through to Online Parts Trading distribution operations / retailers. Our promise? Fast, no-fuss supply of Work Shop Consumables when required…Simple, no hassle, with 20,000 Sku's and a continual 1st pick rate achieving over 98% on 1st time delivery.
We've already built mature, high-performing sales channels.
Now we need a sales leader who can take the wheel and drive it harder—top down, nationwide supply, with passion.
Your purpose:
Lead, coach, and energise a talented, developing sales team
Grow existing Key Accounts and bring in fresh business within the Automotive Aftermarket
Work closely with Buying Groups, dealer networks, and trade parts suppliers
Keep service slick, customers happy, and sales results climbing
Report sharp, insightful data to the board along with improved achievement levels
You'll need:
Proven track record in the Automotive Aftermarket / MRO sales (Truck & Bus a bonus)
Experience in partnering Key Account sales into Motor Factor and Trade Parts
Commercial nous + strategic vision + hands-on energy
People management skills that bring out the best in your team
If you're an Aftermarket pro who thrives on growth, speed, and service excellence, this is your chance to run the show in a business that's already leading the field—but wants to dominate it.
Apply now And let's talk about how you'll steer this business into its next big growth phase.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4291GS ....Read more...
Type: Permanent Location: Leeds, England
Start: 07/12/2025
Salary / Rate: £65000 - £75000 per annum + + bonus scheme + executive car + benefits
Posted: 2025-11-07 14:00:08
-
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with a background in commercial vehicle parts? Join a well-established, employee-owned business that values innovation, teamwork, and customer satisfaction.
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark-on-Trent, Chesterfield, Clowne.
Salary: Up to £40,000 basic (OTE £47,000) + Pension + 28 days holiday (inc.
Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role
As a Commercial Vehicle Parts Advisor, you'll be the main contact for customers, providing expert advice, processing orders, and supporting the growth of customer accounts.
Key Responsibilities
Advise customers on commercial vehicle parts and accessories.
Process and track orders accurately.
Maintain strong customer relationships and deliver excellent service.
Make proactive calls to provide updates and support customer needs.
Keep systems and customer records up to date.
Skills & Experience
Minimum 2 years' experience as a Parts Advisor (commercial vehicle experience preferred).
Strong product knowledge and customer service skills.
Confident communicator with good organisational ability.
Proficient in computer-based order processing and account management.
Register your Interest:
Ready to develop your career with a respected company? Send your CV to Robert Cox at or call 07398 204832 for a confidential chat.
Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCA - Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know—we're here to support you. ....Read more...
Type: Permanent Location: Doncaster, England
Start: 06/12/2025
Salary / Rate: £35000 - £40000 per annum + up to £40k basic (OTE £47k) + pension
Posted: 2025-11-07 14:00:07
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Bodyshop Customer Advisor Trafford Park, Manchester Up to £30,000
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets.
They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers.
In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Working hours:
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £30,000 Bodyshop Manchester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor ....Read more...
Type: Permanent Location: Trafford Park,England
Start: 07/11/2025
Salary / Rate: £30000 per annum
Posted: 2025-11-07 13:10:06
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Vehicle Damage Assessor / VDA / Vehicle Estimator:
Ref - 80412
- Earning Potential circa £46,000 per annum
- Monday to Friday
- 22 days holiday per year going up to 26 with time served, plus bank holidays.
- Westfield Health and rewards scheme
- Pension
- Plus much more
- Permanent Vacancy
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Worcester area.
This is NOT a trainee role, to be considered for this role you must be currently working in an accident repair centre in an identical role or have done so in the last 3 years.
You must have working experience of Audatex (or similar estimating software) and ideally hold an ATA VDA.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
- You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
- You will work within our guidelines to ensure that the workflow volume meets targets.
- Use computerised estimating systems.
- Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Estimator / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor £46,000 Worcester Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator ....Read more...
Type: Permanent Location: Worcester,England
Start: 07/11/2025
Salary / Rate: £46000 per annum
Posted: 2025-11-07 13:00:09
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Internal Sales Parts Advisor
Are you ready to take the next step in your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business focused on Commercial Vehicle Parts?
We're seeking a motivated Parts Advisor to join a dynamic company known for its supportive culture, career development opportunities, and commitment to employee wellbeing.
This is an excellent opportunity to build your career with a business that truly values its people and offers a great benefits package.
Location: Ideally based around Middlesbrough, Malton, Billingham, Stockton-on-Tees, Thornaby-on-Tees, Eaglescliffe, Ingleby Barwick, Yarm, Darlington, Guisborough, Skelton-in-Cleveland, or Hartlepool.
Salary & Benefits: Up to £35,000 per annum + Commission + Pension scheme + 28 days annual leave + Career Development + Free onsite parking + No weekend working
Key Responsibilities
Provide customers with expert advice and assistance on commercial vehicle parts and accessories.
Deliver excellent customer service and accurate technical guidance.
Process customer orders efficiently and keep clients informed with regular updates.
Make proactive outbound calls to communicate order progress and maintain engagement.
Develop and strengthen customer relationships to support account growth.
Maintain accurate records and update internal systems promptly.
Key Requirements
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication skills and a customer-focused approach.
Ability to build and maintain productive working relationships.
Confident using computer systems for order processing and tracking.
To Register your interest:
To apply for this Internal Sales Parts Advisor position, please send your CV to Robert Cox at Glen Callum Associates Ltd: / 07398 204832
Job Reference: 4185RCA - Internal Sales Parts Advisor
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know—we're here to support you. ....Read more...
Type: Permanent Location: Darlington, England
Start: 07/12/2025
Salary / Rate: £30000 - £35000 per annum + +Commission +Pension +No weekends
Posted: 2025-11-07 13:00:04
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Head of Sales - UK
Automotive Commercial Vehicle Aftermarket Parts Distribution
££ Excellent (c.£75k + bonus) + bonus scheme + executive car & benefits
Midlands & North (Birmingham - Nottingham - Derby - Leeds - Manchester)
We are hiring for a Head of Sales / National Sales Manager / National Sales pro right NOW!
This is an amazing opportunity to join the UK's go-to name for Aftermarket Workshop Consumables, supplying into independent and national Aftermarket supply networks covering car & commercial vehicle distribution platforms.
What's our space?
Our customers? Everyone from CV / Car Parts Motor Factors, Car Parts Distributors through to Online Parts Trading distribution operations / retailers. Our promise? Fast, no-fuss supply of Work Shop Consumables when required…Simple, no hassle, with 20,000 Sku's and a continual 1st pick rate achieving over 98% on 1st time delivery.
We've already built mature, high-performing sales channels.
Now we need a sales leader who can take the wheel and drive it harder—top down, nationwide supply, with passion.
Your purpose:
Lead, coach, and energise a talented, developing sales team
Grow existing Key Accounts and bring in fresh business within the Automotive Aftermarket
Work closely with Buying Groups, dealer networks, and trade parts suppliers
Keep service slick, customers happy, and sales results climbing
Report sharp, insightful data to the board along with improved achievement levels
You'll need:
Proven track record in the Automotive Aftermarket / MRO sales (Truck & Bus a bonus)
Experience in partnering Key Account sales into Motor Factor and Trade Parts
Commercial nous + strategic vision + hands-on energy
People management skills that bring out the best in your team
If you're an Aftermarket pro who thrives on growth, speed, and service excellence, this is your chance to run the show in a business that's already leading the field—but wants to dominate it.
Apply now And let's talk about how you'll steer this business into its next big growth phase.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4291GS ....Read more...
Type: Permanent Location: Birmingham, England
Start: 07/12/2025
Salary / Rate: £65000 - £75000 per annum + + bonus scheme + executive car + benefits
Posted: 2025-11-07 12:58:41
