-
The Company
Our client is one of Australia's fastest-growing challenger brands in the lending space, with a strong commitment to raising the bar in specialist lending.
With a reputation for innovation, service excellence and a broker-first mindset, they combine digital capability with deep industry expertise to deliver meaningful value to advisers and their customers.
Driven by a culture of passion, energy and continuous improvement, this is an organisation where you can make a genuine impact - shaping marketing programs across a rapidly expanding product suite.
The Opportunity
A rare opportunity has emerged for a Senior Marketing Manager to take ownership of the B2B mortgages marketing program.
Reporting directly to the Chief Marketing Officer, you'll drive brand visibility, broker engagement and strategic campaign delivery across a dynamic and high-performance environment.
This role offers the chance to shape the marketing direction of a national lending brand, influence key product narratives, and support the growth of an ambitious, fast-paced business.
Key Accountabilities
Champion the brand across the mortgage broker community, ensuring strong and consistent positioning across all channels.
Lead integrated B2B marketing campaigns and go-to-market strategies across trade advertising, digital, email, events and broker communications.
Leverage industry and aggregator events to enhance visibility and deliver high-quality engagement initiatives including roadshows and webinars.
Partner closely with Sales & Distribution to understand broker needs, develop tailored collateral and support sales effectiveness.
Own the end-to-end management of marketing programs, collaborating with comms, digital and analytics specialists to ensure seamless execution.
Lead the development of impactful creative assets in partnership with external creative agencies.
Identify new marketing opportunities and channels to drive growth, engagement and differentiation.
About You
Background in B2B marketing within non bank lending with a strong understanding of the broker landscape, including what drives engagement and advocacy.
Experience in brand building, campaign management and end-to-end event delivery.
Highly organised, with the ability to manage multiple priorities in a fast-paced environment.
Strong stakeholder management skills, particularly with Sales & Distribution teams.
Collaborative and proactive, with a passion for bringing new ideas to market.
Skilled communicator with the ability to simplify technical lending concepts.
Why Apply?
Join a great brand that is genuinely reshaping the lending landscape
Work with a well respected leader in the space
Great career opportunity and progression
Your Next Steps
If you're excited by the opportunity to shape marketing for a rapidly expanding lending brand, we'd love to hear from you.
Please click APPLY to submit your application.
For a confidential discussion, please reach out to Ai at aiwami@parityconsulting.com.au.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
At Parity, we believe in people, not just data.
Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Posted: 2025-12-11 05:43:48
-
Location: Birmingham (Office based) Salary: £25,000 per annum (with review after probation) Opportunities for progression into sales | Supportive training environment | Long-established company
Are you a science graduate looking to kick-start your career in a company where your contribution really matters.
We are looking for a Customer Service Officers to join a well-established, science-led organisation passionate about providing exceptional service to their clients across the lab supplies and life sciences sector.
You'll be working alongside a collaborative, down to earth team who care about what they do, in a varied role where no two days are quite the same.
There's a strong progression path into technical sales for those who are commercially minded, but just as much support for someone who wants to stay in a customer service or operations route too.
What you'll be doing:
Processing and analysing sales orders
Preparing accurate customer quotations and managing price lists
Providing exceptional support to internal teams and field sales (e.g.
managing follow-ups, sample requests, appointments)
Investigating and resolving customer queries (including technical issues)
Taking ownership of customer complaints and ensuring successful resolutions
Supporting continuous improvement by suggesting new ideas and efficiencies
Raising purchase orders and coordinating delivery expectations
Supporting office support and finance tasks (invoicing, remittance advice, credit control)
What you'll need:
A Life Science degree
Strong communication skills written and verbal
Confident IT skills, especially MS Excel
A proactive, helpful attitude and a genuine interest in customer service
Able to work independently and as part of a collaborative team
A positive, curious mindset and a willingness to get stuck in!
What's in it for you?
Starting salary of £25,000, reviewed after probation
Clear development pathway - with potential to move into sales if that's your interest
Full support and training from a friendly, knowledgeable team
Modern, well-equipped office with parking, a kitchen and on-site gym
25 days holiday + bank holidays + Christmas shutdown
Pension scheme
A business that values its people and gives you room to grow
If you're keen to build your career in a meaningful, science-led environment and want to join a company where you'll be supported from day one, we'd love to hear from you.
....Read more...
Type: Permanent Location: Birmingham, England
Start: 05/01/2026
Salary / Rate: Up to £25000 per annum + training and progression
Posted: 2025-12-09 14:16:34
-
Job Description:
Our client, a leading financial services firm, is looking for a Compliance Officer to join their team in Newcastle.
This is a fantastic opportunity for a compliance professional to play a pivotal role in supporting the business in meeting its regulatory obligations while fostering a strong, client-first compliance culture.
The role requires strong pensions knowledge.
Skills/Experience:
Excellent communication skills, with the ability to explain complex regulatory requirements to both technical and non-technical audiences.
Strong attention to detail and the ability to identify risks, inconsistencies, or breaches.
Proven analytical skills, with experience applying FCA regulations across a variety of business contexts.
Ability to manage competing priorities and regulatory deadlines while maintaining high standards.
Commercial awareness and business acumen, balancing compliance requirements with organisational objectives.
Strong written skills, with the ability to draft clear, accurate, and compliant documentation.
Core Responsibilities:
Translate FCA regulations, guidance, and publications into clear, actionable advice for the business.
Provide timely responses to queries, identify potential risks, and escalate issues appropriately.
Review and approve financial promotions and materials to ensure adherence to FCA requirements.
Act as a compliance stakeholder in new initiatives, offering guidance on governance and regulatory considerations.
Promote compliance awareness across the organisation, embedding values of integrity and customer-focus at all levels.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16244
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2025-12-03 14:21:16
-
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
, To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
, To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
, To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
, To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
, Responsible for decision making on whether the appeal is to be accepted or rejected.
, Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
, To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
, To process payments received directly at the council
, To process refunds
, To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level
*
*
*Previous Parking industry experience is essential for all parking vacancies
*
*
....Read more...
Type: Contract Location: Southwark, England
Start: ASAP
Duration: ongoing
Posted: 2025-12-03 09:39:04
-
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
, To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
, To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
, To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
, Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
, To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
, To liaise with SMPP on financial issues and use the council's ledger
, To process payments received directly at the council
, To process refunds
, To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid)
This role of Parking Appeals officer will pay between £26 via umbrella
Hybrid working available.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level
*
*
*Previous Parking industry experience is essential for all parking vacancies
*
*
....Read more...
Type: Contract Location: North West London, England
Start: ASAP
Duration: ongoing
Salary / Rate: £22 - £26 per hour
Posted: 2025-12-03 09:39:02
-
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services.
Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners.
Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundThe role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path.
Well-trodden paths into this role include:
Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services.
Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment.
The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders.
You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping.
This role is hybrid based, with some time spent in an office in London, some time working from home.
This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance.
Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £30000 - £32000 per annum + Excellent benefits
Posted: 2025-11-24 23:35:02
-
An exciting opportunity has arisen for a Property Sales Manager to join a charitable organisation, committed to providing high-quality affordable homes in London.
This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Property Sales Manager, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations.
You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start.
This role offers a salary of £42,400 and benefits.
You will be responsible for:
* Handling enquiries and requests from the public, providing clear and professional guidance.
* Supporting residential conveyancing processes, including leasehold and freehold property sales.
* Maintaining accurate records in line with legal and organisational requirements.
* Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
* Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
* Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
* Proven experience in customer service, ideally within a housing or property environment.
* Strong knowledge of residential conveyancing processes and housing legislation.
* Hands-on experience with leasehold and freehold property sales.
* Skilled in Microsoft Office and confidence in using multiple IT systems.
* Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
* Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and housing services.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Contract Location: North London, England
Start:
Duration:
Salary / Rate: £42400 - £42400 Per Annum
Posted: 2025-11-21 16:26:29
-
An exciting opportunity has arisen for a Leasehold Officer to join a charitable organisation, committed to providing high-quality affordable homes in London.
This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations.
You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start.
This role offers a salary of £42,400 and benefits.
You will be responsible for:
* Handling enquiries and requests from the public, providing clear and professional guidance.
* Supporting residential conveyancing processes, including leasehold and freehold property sales.
* Maintaining accurate records in line with legal and organisational requirements.
* Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
* Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
* Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
* Proven experience in customer service, ideally within a housing or property environment.
* Strong knowledge of residential conveyancing processes and housing legislation.
* Hands-on experience with leasehold and freehold property sales.
* Skilled in Microsoft Office and confidence in using multiple IT systems.
* Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
* Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and housing services.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Contract Location: North London, England
Start:
Duration:
Salary / Rate: £42400 - £42400 Per Annum
Posted: 2025-11-21 16:26:29
-
An exciting opportunity has arisen for a Leasehold Sales Officer to join a charitable organisation, committed to providing high-quality affordable homes in London.
This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Sales Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations.
You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start.
This role offers a salary of £42,400 and benefits.
You will be responsible for:
* Handling enquiries and requests from the public, providing clear and professional guidance.
* Supporting residential conveyancing processes, including leasehold and freehold property sales.
* Maintaining accurate records in line with legal and organisational requirements.
* Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
* Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
* Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
* Proven experience in customer service, ideally within a housing or property environment.
* Strong knowledge of residential conveyancing processes and housing legislation.
* Hands-on experience with leasehold and freehold property sales.
* Skilled in Microsoft Office and confidence in using multiple IT systems.
* Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
* Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and housing services.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Contract Location: North London, England
Start:
Duration:
Salary / Rate: £42400 - £42400 Per Annum
Posted: 2025-11-21 16:26:14
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Diagnostic Services Manager oversees the strategic direction, operational execution, and quality assurance of diagnostic roofing services across North America.
This role ensures the delivery of best-in-class diagnostics, including infrared, nuclear, and visual inspections, while managing regional teams, training programs, and customer engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Strategy: Lead regional diagnostic teams to ensure consistent delivery of services across all major markets. Collaborate with Division Managers and Field Supervisors to optimize manpower utilization and profitability. Develop and implement strategic initiatives to expand diagnostic capabilities and coverage. Training & Development: Oversee onboarding and field training of new hires, including shadowing and certification in diagnostic tools and techniques. Maintain training standards in collaboration with corporate trainers and external partners (e.g., Infraspection Institute). Operations & Quality Control: Coordinate staffing and scheduling of diagnostic technicians across regions. Ensure proper documentation and quality control of all diagnostic jobs to meet customer satisfaction and compliance standards. Serve as the primary contact for internal and external stakeholders regarding diagnostic issues. Communication & Reporting: Foster professional communication with customers, sales reps, field staff, and internal personnel. Review and manage key regional reports, including Toolbox Talks, Utilization Reports, and Truck Audits. Interface with Sales and Project Admins to gather scope of work details for scheduling and dispatching.
CERTIFICATES, LICENSES, REGISTRATIONS: Level 1 Thermographer (Infraspection Institute or equivalent). Radiation Safety Officer (RSO) training. OSHA 10-Hour Certification. OTHER SKILLS AND ABILITIES:
Bachelor's degree in a related field and five years of related experience or equivalent combination of education and experience. Requires a minimum of five to seven years progressively more responsible related work experience, with three to five years in a management role preferred.
Demonstrated experience in quality process improvement, troubleshooting, team development, training, and customer relations.
Prior product/market management experience and/or 3-5 years of experience in sales, marketing, R&D, technical service, or manufacturing, with strong direct customer contact.
A high level of independence in performance of the role and/or solution of problems is expected; however, demonstrated cooperation and collaboration are equally essential for successful functioning. Proven leadership experience in roofing diagnostics or related field. Strong knowledge of infrared, nuclear, and visual inspection methodologies. Experience with OSHA safety standards and diagnostic compliance protocols. Excellent communication, organizational, and problem-solving skills. Ability to travel across North America as needed. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-17 22:08:35
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Diagnostic Services Manager oversees the strategic direction, operational execution, and quality assurance of diagnostic roofing services across North America.
This role ensures the delivery of best-in-class diagnostics, including infrared, nuclear, and visual inspections, while managing regional teams, training programs, and customer engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Strategy: Lead regional diagnostic teams to ensure consistent delivery of services across all major markets. Collaborate with Division Managers and Field Supervisors to optimize manpower utilization and profitability. Develop and implement strategic initiatives to expand diagnostic capabilities and coverage. Training & Development: Oversee onboarding and field training of new hires, including shadowing and certification in diagnostic tools and techniques. Maintain training standards in collaboration with corporate trainers and external partners (e.g., Infraspection Institute). Operations & Quality Control: Coordinate staffing and scheduling of diagnostic technicians across regions. Ensure proper documentation and quality control of all diagnostic jobs to meet customer satisfaction and compliance standards. Serve as the primary contact for internal and external stakeholders regarding diagnostic issues. Communication & Reporting: Foster professional communication with customers, sales reps, field staff, and internal personnel. Review and manage key regional reports, including Toolbox Talks, Utilization Reports, and Truck Audits. Interface with Sales and Project Admins to gather scope of work details for scheduling and dispatching.
CERTIFICATES, LICENSES, REGISTRATIONS: Level 1 Thermographer (Infraspection Institute or equivalent). Radiation Safety Officer (RSO) training. OSHA 10-Hour Certification. OTHER SKILLS AND ABILITIES:
Bachelor's degree in a related field and five years of related experience or equivalent combination of education and experience. Requires a minimum of five to seven years progressively more responsible related work experience, with three to five years in a management role preferred.
Demonstrated experience in quality process improvement, troubleshooting, team development, training, and customer relations.
Prior product/market management experience and/or 3-5 years of experience in sales, marketing, R&D, technical service, or manufacturing, with strong direct customer contact.
A high level of independence in performance of the role and/or solution of problems is expected; however, demonstrated cooperation and collaboration are equally essential for successful functioning. Proven leadership experience in roofing diagnostics or related field. Strong knowledge of infrared, nuclear, and visual inspection methodologies. Experience with OSHA safety standards and diagnostic compliance protocols. Excellent communication, organizational, and problem-solving skills. Ability to travel across North America as needed. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-17 22:08:27
-
Summary of Responsibilities and Personal Duties:
Execute your duties in accordance with legislative requirements, the division's Service Plan, policy requirements, financial procedures, the recovery timetable and those determined by your manager.
Effectively respond to all enquiries received by letter, telephone, in person and electronically.
Ensure all necessary action is taken to collect revenue efficiently and effectively & process applications for discounts and other reliefs, with due regard to internal and external fraud prevention and detection.
Ensure all work is carried out in accordance with procedures, agreed time scales and those dictated by legislation.
Deal with difficult queries including complaints by correspondence, telephone, face to face and electronically, ensuring timely, accurate, appropriate responses and suggest remedial action where weakness in service delivery is identified.
Submit irrecoverable debt for write off in line with delegated powers, audit requirements and internal procedures.
Comply with procedures to maintain an accurate database, fulfill audit requirements, and meet / exceed internal & external accreditations.
Undertake proactive work and participate in outreach work to improve collection.
Establish effective liaison with external bodies and partners and maintain good working relationships to assist the collection of revenue.
Liaise with and instruct the Enforcement Agents (and other relevant bodies i.e.
Solicitors / Process Server) on the appropriate course of action, to ensure effective revenue collection.
Report to your manager on their performance.
Prepare records and maintain statistics as directed.
Deal with system reports and other output as required.
Adhere to the General Data Protection Regulation and be aware of your personal responsibilities.
Maintain a detailed knowledge of all relevant legislation, procedures and technology required to meet the demands of the post.
Take responsibility for own learning and development to ensure that an effective value added personal contribution to the divisions objectives is continuously maintained.
Participate actively in all processes linked to the Performance Evaluation Scheme.
Act as a mentor/coach for staff as directed by the manager, providing guidance and advice to others.
Mentoring of junior staff as required.
Assist the manager to design and implement training as required to satisfy business, service and personal development requirements.
Provide information for the reporting, management and quality of throughput on the team as required.
Contribute to the review of working processes and procedures as required.
Undertake quality checks to ensure accuracy of processing as directed.
Promote Equal Opportunities Policies and Values.
Provide a high standard of service with commitment to customer care and equal opportunities
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £19 - £20 per hour
Posted: 2025-11-06 23:35:02
-
Are you a subject matter expert in Social Housing Asset Management, Construction & Building Safety, Sustainability &/or Carbon Reduction and Energy Efficiency? Do you have the experience necessary to act in a specialist advisor capacity? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Technical Services Coordinator for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers.
The main purpose of the role is to help facilitate the delivery of procurement projects for new customers and the renewal of key frameworks by providing key technical, specification, tender, and commercial advice to internal stakeholders.
Your day-to-day activities will include supporting internal departments in working to understand changing customer requirements; helping to review and ensure that technical specifications are fit for purpose; supporting the provision of key technical specification advice; developing an internal specification and cost library; helping to develop a core framework specification that will meet future standards and best practice; review and improve existing documentation and standards; helping to ensure specifications meet all relevant legislation standards; ensure pricing models are accurate; keep abreast of all key technical sector updates and developments; and acting as a key member of the team in developing and delivering a professional inhouse technical consultancy service.Will Suit
Well-trodden paths into this career include:
Working in Social Housing as an Asset Officer, Asset Manager, Technical Officer;
Working in Construction/Property Compliance or Building Safety;
Surveyor/Surveying Officer; and/or
Architecture/Architectural Technician.
Must Have
Previous experience within Social Housing Asset Management; Construction, Technical Services & Building Safety; and/or Sustainability, Energy Efficiency, and Decarbonisation.
Strong technical background, this could cover building systems, construction, building regulations, compliance requirements, and/or quantity surveying.
Experience of complex building specifications and pricing models, with an understanding of market costs, cost models, cost management, value, and contract payment mechanisms.
Excellent report writing skills, and meticulous record keeping.
Nice to Have
An appreciation for Health & Safety, Construction, Design & Management (CDM) regulations.
Experience of technical specification development.
Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance.
Knowledge of residential development in the social housing sector.
Project Support/Project Coordination.
Experience of property maintenance, decent homes, and property defects/remediation.
Procurement experience in managing OJEU or Find a Tender compliant projects in Construction or Asset Management.
A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar.
Office 365 application proficiency including MS Excel.
As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders.
You will also be highly analytical with a keen eye for detail, you will be able to analyse data to reach clear conclusions and write clear evidence-based reports.
You will also be a dedicated team player, reliable, forward thinking and someone who strives for excellence.
This role is home based, with a regular presence required in the office in the West Midlands - therefore a driving license is required for this post and costs will be catered for alongside a car allowance This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision.
Interview slots are available for suitable candidates, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £40000 - £50000 per annum + Excellent benefits
Posted: 2025-11-03 17:00:43
