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Optical Customer Technical Support Advisor - Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries.
It's a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you'll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 - 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 - 17:00
Week 2: 09:30 - 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp! ....Read more...
Type: Permanent Location: Milton Keynes, England
Salary / Rate: Up to £29000 per annum + Bonus
Posted: 2026-07-07 16:28:03
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Optical Customer Technical Support Advisor - Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries.
It's a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you'll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 - 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 - 17:00
Week 2: 09:30 - 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp! ....Read more...
Type: Permanent Location: Milton Keynes, England
Salary / Rate: £29000 - £30000 per annum + Bonus
Posted: 2026-07-07 16:26:07
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Commercial Insurance Account Handler
Location: York or Hull (Hybrid Working)
Salary: Up to £35,000 + Bonus (Retention & New Business)
Are you an experienced Account Handler looking for a brokerage that values your contribution, not just your output?
We are working with a leading independent commercial broker based in Malton.
They have built a strong reputation across the region for providing tailored insurance solutions, and due to continued success, they are now looking to add a customer-focused Account Handler to their growing team.
This is a pivotal role for someone who wants to move away from high-volume, transactional environments and into a firm where you can truly nurture your portfolio and build long-term relationships with local businesses.
Key Responsibilities:
Portfolio Management: Manage and maintain a diverse portfolio of commercial accounts, handling renewals, MTAs, and policy adjustments with precision and care.
Client Advocacy: Develop and nurture strong relationships, becoming a trusted advisor who understands the unique operational risks of your clients.
Market Negotiation: Negotiate with a panel of top insurance providers to secure competitive pricing and the most favorable terms for your clients.
Technical Ownership: Conduct thorough risk assessments and provide expert advice on tailored business insurance packages.
Service Excellence: Deliver outstanding customer service by promptly addressing claims, inquiries, and concerns as they arise.
Professional Development: Stay current with industry trends and regulations to ensure you are always recommending optimal, up-to-date solutions.
What We're Looking For:
Experience: Proven background as a Commercial Insurance Account Handler.
Technical Knowledge: Comprehensive understanding of commercial insurance products, including property, liability, and specialized coverage.
Communication: Excellent interpersonal skills with the ability to build genuine rapport with clients and underwriters alike.
Analytical Ability: Strong problem-solving skills, with proficiency in insurance software and Microsoft Office.
Commitment: A dedication to providing exceptional, high-touch service.
The Benefits:
Salary: Up to £35,000 (dependent on experience).
Bonus: Rewarding structure based on both retention and new business.
Development: Full support and funding through the CII.
Flexibility: Hybrid working model (post-probation).
To Apply We are currently shortlisting for interview.
If you are an experienced commercial insurance professional ready to join a dynamic and independent team, please submit your CV today for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: East Riding of Yorkshire, England
Start: ASAP
Duration: Perm
Salary / Rate: £30000.00 - £35000.00 per annum + Hybrid + Growing Brokerage
Posted: 2026-07-06 08:21:40
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
PROJECT ADMINISTRATOR
This is a hybrid position (working both remote and onsite in Beachwood), and will support our Eastern Division.
GENERAL PURPOSE OF THE JOB:
Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services.
Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required.
Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders.
This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed.
This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights.
Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days.
This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval.
The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur
Hours to Day Conversions
Calculating Market Price
Weekly backlog meetings
Review and resolve customer disputes
Manage tech service expenses
Assist with travel and hotel arrangements for maintenance and repair routes
Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation
Coordinate material orders
Review and process Readsoft workflow items
Monitor daily, weekly and monthly reports
Customer/Vendor Billing Portals
Bi-weekly Project Review Meetings
Payment Reconciliation
Report low margin jobs
Facilitate effective communication
Process Implementation Reviews
Assist in the preparation of project presentations, reports, and other project-related materials
Problem Solving
Conflict Management
Escalation of concerns and issues
Archive Project files as necessary
Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE:
4-7 years related experience and/or training
Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently.
Keeping records, documents, and project files organized and easily accessible.
Excellent written and verbal communication skills to interact with team members, stakeholders, and clients.
Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint).
Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed.
Ability to think critically and adapt to changing project conditions.
Understanding of project budgets, cost tracking, and financial reporting.
Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports.
Strong time management skills to handle project deadlines and ensure timely task completion.
Ability to manage time effectively in a fast-paced environment.
Ability to work well with a diverse group of people, from team members to external vendors.
Skill in fostering a collaborative, respectful work environment.
Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress.
Ability to resolve conflicts and keep the team working toward common goals.
Handling disputes diplomatically and maintaining positive relationships among project team members.
Knowledge of State prevailing wage, DB and SCAThe salary range for applicants in this position generally ranges between $60,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-07-03 15:08:36
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
PROJECT ADMINISTRATOR
This is a hybrid position (working both remote and onsite in Beachwood), and will support our Eastern Division.
GENERAL PURPOSE OF THE JOB:
Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services.
Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required.
Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders.
This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed.
This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights.
Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days.
This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval.
The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur
Hours to Day Conversions
Calculating Market Price
Weekly backlog meetings
Review and resolve customer disputes
Manage tech service expenses
Assist with travel and hotel arrangements for maintenance and repair routes
Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation
Coordinate material orders
Review and process Readsoft workflow items
Monitor daily, weekly and monthly reports
Customer/Vendor Billing Portals
Bi-weekly Project Review Meetings
Payment Reconciliation
Report low margin jobs
Facilitate effective communication
Process Implementation Reviews
Assist in the preparation of project presentations, reports, and other project-related materials
Problem Solving
Conflict Management
Escalation of concerns and issues
Archive Project files as necessary
Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE:
4-7 years related experience and/or training
Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently.
Keeping records, documents, and project files organized and easily accessible.
Excellent written and verbal communication skills to interact with team members, stakeholders, and clients.
Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint).
Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed.
Ability to think critically and adapt to changing project conditions.
Understanding of project budgets, cost tracking, and financial reporting.
Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports.
Strong time management skills to handle project deadlines and ensure timely task completion.
Ability to manage time effectively in a fast-paced environment.
Ability to work well with a diverse group of people, from team members to external vendors.
Skill in fostering a collaborative, respectful work environment.
Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress.
Ability to resolve conflicts and keep the team working toward common goals.
Handling disputes diplomatically and maintaining positive relationships among project team members.
Knowledge of State prevailing wage, DB and SCAThe salary range for applicants in this position generally ranges between $60,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-07-03 07:08:20
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CONTACT CENTRE TEAM LEADER
MANCHESTER - HYBRID
UP TO £35,000 + £45,000 OTE + GREAT BENEFITS
THE OPPORTUNITY:
Get Recruited are working exclusively with a well-established, customer-focused business that's looking for an experienced Contact Centre Team Leader to join their team.
This is an exciting opportunity to lead a team in a fast-paced environment where customer experience and commercial performance go hand in hand.
The team currently manages a mix of inbound and outbound customer interactions, but the business is now placing a greater emphasis on growing its outbound sales activity.
They're looking for a hands-on people leader who can inspire, coach and develop advisors to become more confident in outbound sales.
This isn't a role where you'll be expected to make sales calls yourself, but you'll need to have a strong background in outbound sales so you can effectively mentor and motivate the team to maximise opportunities and drive performance.
This is a great opportunity for someone from a sales, loyalty, retention, customer service operations, team leader, sales team leader or similar role.
THE ROLE:
Lead, coach and motivate a team to achieve sales, retention and customer service targets.
Drive a stronger outbound sales culture by building confidence and engagement across the team.
Support advisors with consultative selling techniques and help maximise every customer opportunity.
Monitor individual and team performance, using coaching and regular 1-2-1s to improve results.
Analyse performance data to identify trends and areas for improvement.
Support targeted outbound campaigns and ensure they are delivered effectively.
Create a positive, high-performing team environment where people feel supported and accountable.
Work closely with training, quality and operational teams to continuously improve performance.
Handle escalated customer issues where required.
Support workforce planning and ensure service levels are maintained.
Lead the team through change and encourage continuous improvement.
EXPERIENCE REQUIRED:
Previous Team Leader or management experience.
A background in sales, with hands-on outbound sales experience.
B2C experience would be preferred.
Experience coaching and development to improve sales performance.
Strong communication and leadership skills.
Commercially minded with the ability to drive performance through coaching rather than direct selling.
Confident analysing performance data and identifying opportunities for improvement.
Resilient, organised and able to positively influence others.
Flexible and willing to work occasional weekend shifts (typically around one weekend per month).
Time worked at the weekend is balanced with reduced hours during the week, helping to maintain a healthy work-life balance.
BENEFITS:
36 days annual leave.
Enhanced pension.
Private healthcare and dental.
Life assurance.
Employee Assistance Programme.
Retail discounts.
Enhanced family leave.
Cycle to Work scheme.
Regular team social events.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £33000.00 - £35000.00 per annum + OTE £45,000 + BENEFITS
Posted: 2026-06-29 17:35:04
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Customer Sales & SupportStaffordshire£35,000 - £40,000 Basic + Training + Family Run Business + Varied Role + Job Satisfaction + Supportive Team + Stability + Immediate Start + Hybrid working + work life balanceLooking for a varied role where you can combine customer service, sales support and relationship building? Join a growing, family-run business as a Customer Sales & Support professional, where you'll play a key role in supporting customers, assisting the sales team, and ensuring an exceptional customer experience while benefiting from ongoing training and long-term career progression.With over 25 years of industry success and consistent growth, this market-leading business is committed to investing in its people for the long term.
As part of the Customer Sales & Support team, you'll receive continuous training, develop your commercial and technical knowledge, and benefit from clear career progression within a supportive environment.
You'll enjoy a varied role with genuine responsibility while working for a company that values and rewards its employees.As a Customer Sales & Support professional, your role will involve:
Providing outstanding customer service via phone and email
Supporting the sales team with quotations, orders and customer enquiries
Building and maintaining strong relationships with new and existing customers
Processing customer orders and ensuring accurate documentation
Liaising with internal departments to ensure projects and orders are delivered on time
Following up customer enquiries and identifying opportunities to maximise sales
Maintaining accurate customer records using the CRM system
The Ideal Customer Sales & Support Candidate Will Have:
Previous experience in customer service, internal sales, sales support or account support
Excellent communication and relationship-building skills
Strong organisational skills and attention to detail
Good IT skills, including Microsoft Office and CRM systems
Ability to commute to the Staffordshire officePlease apply and call Becka on 07458163046 for immediate consideration.
Key Words: Customer Sales & Support, Customer Service Advisor, Sales Support, Internal Sales, Customer Support, Sales Administrator, Account Coordinator, Customer Success, Internal Account Manager, Sales Coordinator, Customer Service Executive, Commercial Administrator, CRM, Customer Relations, Stafford, Stoke-on-Trent, Cannock, Lichfield, Burton upon Trent, Newcastle-under-Lyme, Stone, Uttoxeter, Rugeley, Tamworth, Staffordshire, Derby, Derbyshire, Wolverhampton, Telford, Birmingham, West Midlands.This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are those of an Employment Agency.
Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are awaiting an application to obtain this right or permit, should not apply as your details will not be processed. ....Read more...
Type: Permanent Location: Stafford, England
Start: asap
Duration: Perm
Salary / Rate: £35000 - £40000 per annum + Training + Stability + Work life balance
Posted: 2026-06-29 08:45:40
