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Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio.
As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement.
The purpose of the role will be to play a pivotal part in leading all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes.
Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; taking responsibility for the completion of robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; leading on requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing; line management; and change impact assessments amongst other responsibilities. Must Have
Demonstrable commercial experience of effectively working independently as a Business Analyst.
Previous experience in line managing, leading, coaching and/or mentoring other Business Analysts.
Stakeholder Engagement and Requirement Elicitation.
Experience of Business Process Mapping and capturing user stories.
Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios.
Experience of a variety of analysis techniques such as SWOT, Pestle, MoSCoW, etc.
A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation).
Nice to Have
Power BI/ Power Platform
Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques.
Business case development
Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects.
Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc.
As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery.
You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated.
The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development.
The role will be predominantly remote, with some days spent in the office initially.
If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Contract Location: Carlisle, England
Salary / Rate: £51000 - £52000 per annum
Posted: 2026-02-06 16:33:03
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COMMERCIAL ACCOUNT HANDLER Location: North Birmingham Salary: £30,000 - £35,000 DOE
Are you ready to join a insurance brokerage where your commercial expertise will be truly valued? I'm working with a true high-street commercial broker who have created an adult environment where everyone feels valued and their contributions matter.
About the Role:
My client are seeking an experienced Commercial Account Handler to join their friendly team in Sutton Coldfield.
You'll manage a diverse portfolio of commercial clients, providing exceptional service while maximising retention and growth opportunities.
Key Responsibilities:
Managing a portfolio of commercial insurance clients
Processing policy renewals, mid-term adjustments, and new business
Providing technical insurance advice to clients
Building strong relationships with insurers and clients
Using Acturis to manage documentation and workflows
Must Have:
Previous commercial insurance account handling experience
Proficiency with Acturis software
Strong knowledge of commercial insurance products
Excellent communication and customer service skills
Cert CII qualification (or working towards)
Benefits:
Salary up to £35,000- regularly reviewed
Opportunities for training and development to grow in the team
Support with external qualifications
ad-hoc flexibility for hybrid working
To Apply: We are currently shortlisting for interview so if you are interested in the role, submit your CV today for immediate consideration
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £30000.00 - £35000.00 per annum
Posted: 2026-02-06 16:12:30
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Corus is hiring for Workplace host in Edinburgh, Midlothian.
10th,11th,12th Feb Training - 8:30-4PM, shifts starts from 16th Feb
Responsibilities
Front of House: Serving as the first point of contact, managing visitor arrivals, and maintaining a welcoming professional environment.
Facilities Support: Ensuring office spaces, meeting rooms, and communal areas are "client-ready" and functionally sound.
Customer Experience: Providing proactive assistance to staff and guests, often involving concierge-style services and event support.
Health & Safety: Monitoring office occupancy and ensuring compliance with local safety standards and WSP's internal protocols.
If interested contact Madhu 07375920222 ....Read more...
Type: Contract Location: Edinburgh, Scotland
Salary / Rate: Up to £12.21 per hour
Posted: 2026-02-06 16:12:03
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Regional Business Manager - Audiology
📍 Field-Based | Public Sector Territory
Regional Business Manager Audiology, South West vacancy.
Zest Optical are currently recruiting for a Regional Audiology Manager to join a leading hearing healthcare organisation.
This is a field-based commercial role combining clinical audiology expertise with consultative sales, supporting public sector customers and driving territory growth across the South West region.
This position offers the opportunity to work closely with audiology departments and key stakeholders, delivering product training, building long-term partnerships, and supporting adoption of innovative hearing solutions.
The Company
Global leader within hearing healthcare and audiology solutions
Strong reputation for innovation, clinical support, and education-led partnerships
Collaborative culture with clear focus on market growth and customer relationships
Established presence within public sector audiology environments
The Role
Field-based territory role focused on public sector audiology customers
Drive sales growth, market share, and product adoption within assigned region
Deliver product demonstrations, clinical education and fitting training
Build relationships with audiologists, procurement teams and key stakeholders
Develop structured territory plans aligned with commercial targets
Manage CRM activity, reporting and pipeline planning
Monitor market trends and competitor activity
Attend industry events, training sessions and conferences
Requirements
Qualified Audiologist
Previous sales or commercial experience (public sector healthcare experience preferred)
Strong presentation and training delivery skills
Consultative, relationship-led approach
Confident working autonomously within a field-based role
Strong territory planning and organisational skills
Full UK driving licence
Package
Base salary up to £50k
Bonus and incentive structure
Company car or car allowance
Additional benefits package
Career development within a growing organisation
If you're an Audiologist looking to move into a more commercial, field-based role, or already working within audiology sales and seeking your next challenge, Apply Now! ....Read more...
Type: Permanent Location: Bristol, England
Salary / Rate: £50000 - £55000 per annum + Additional Benefits
Posted: 2026-02-06 16:00:52
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A fantastic opportunity has arisen for a Head of Manufacturing and Supply Chain job based in Cambridge, to join a leading specialist in the design, manufacture and support of energy management display and information systems.
The Head of Manufacturing and Supply Chain job will be responsible for ensuring the on-quality, on-cost manufacturing and delivery to their customers of around 1 million devices each year, controlling and optimising a component and manufacturing budget to achieve those results.
This will include managing and developing the M&SC team to ensure annual sourcing, manufacturing, and delivery goals are achieved.
The Head of Manufacturing and Supply Chain job based in Cambridge will own and manage all aspects of production planning and execution including:
- Relationship with their CEM, including day to day communication
- Relationships with key vendors including component and service “buy pricing”
- Key production projects, liaising with stakeholders across the business as required
- Chairing and minuting the weekly manufacturing planning calls
- Quoting of all lead-times, plus driving lead-times down across the product portfolio
- Stock control & component inventory
- 3rd party warehousing facilities (UK/Europe/Far East)
- NPI/scale-up to support multiple high-volume customers
This role offers flexibility in regards to hybrid working, allowing candidates work from home up to 3 days a week.
This is an exciting opportunity to join an innovative engineering company who are a leader in their respective market.
The role will sit on the senior leadership team and be a key part of their strategy moving forward.
Apply now for the Head of Manufacturing and Supply Chain job based in Cambridge by sending your CV to bwiles@redlinegroup.Com or by calling Ben Wiles on 01582 878816. ....Read more...
Type: Permanent Location: Cambridge, England
Start: ASAP
Salary / Rate: £70000 - £90000 per annum
Posted: 2026-02-06 15:39:21
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An exciting opportunity has arisen for a Junior CAD Technician to join a well-established company supplying engineered components and accessories for overhead power line installation and maintenance.
As a Junior CAD Technician, you will be supporting technical sales and CAD operations, providing quotes, and assisting with customer projects.
This full-time permanent role offers a salary range of £13.20 - £13.30 per hour and benefits.
You will be responsible for
* Assisting colleagues with bids and tenders for new customers from both a technical and sales perspective.
* Producing technical drawings and supporting the sales of line fitting materials.
* Liaising with customers to provide quotes for individual components or full project requirements.
* Offering pre-sales technical guidance and after-sales support when required.
What we are looking for
* Previously worked as a Junior CAD Technician, CAD Technician, Junior Design Engineer, Graduate Design Engineer, Trainee Design Engineer, CAD Design Engineer, Draughtsperson, CAD Assistant, CAD Designer, Design Technician, CAD Draughtsperson or in a similar role.
* Prior experience of using CAD software
* Must be able to read and interpret engineering drawings.
* An academic engineering qualification.
Whats on offer
* Competitive salary.
* Full-time, permanent role.
* On-site parking.
This is a fantastic opportunity for a technically minded individual looking to combine engineering knowledge with sales experience.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Undergraduate Design Engineer, CAD Engineer, Engineering Technician
....Read more...
Type: Permanent Location: Atherstone, England
Start:
Duration:
Salary / Rate: £13.20 - £13.30 Per Hour
Posted: 2026-02-06 15:32:46
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An established manufacturer in Keighley is recruiting a Production Supervisor to join its Assembly operation.
This is a permanent Production Supervisor role offering a four-day working week, long weekends, and long-term stability.
Due to continued growth and new product introduction, this business requires a hands-on Production Supervisor with a strong Mechanical and/or Electrical Assembly background.
This role would suit an experienced Team Leader, Assembly Supervisor, or Manufacturing Supervisor stepping into a Production Supervisor position.
Production Supervisor Responsibilities:
Lead day-to-day Assembly operations and meet production targets
Resolve technical, quality, and production issues on the shopfloor
Drive Lean Manufacturing, 5S, and Continuous Improvement
Support new product introduction and process improvements
Monitor scrap, analyse data, and reduce waste
Plan workloads to meet customer delivery requirements
Production Supervisor Requirements:
3+ years' experience in a Supervisory or Team Leader role
Technical background in Mechanical and/or Electrical Assembly
Ability to read engineering drawings and specifications
Experience leading teams of 10+ in manufacturing
Knowledge of Lean, 5S, and Root Cause Analysis
Good IT and communication skills
Production Supervisor Package:
£30,000-£32,000 salary DOE
Monday to Thursday, 07:00-16:45 (37 hours)
Permanent role with long-term stability
Training and development opportunities
This role is based in Keighley, commutable from Bradford, Bingley, Skipton, Ilkley, Shipley, Halifax, and Huddersfield.
Apply now or contact Conor Wood at E3 Recruitment for more information. ....Read more...
Type: Permanent Location: Keighley, England
Start: ASAP
Salary / Rate: £30000.00 - £32000.00 per annum + 4 day working week
Posted: 2026-02-06 14:59:00
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Our client, who are a leading Electronic Components Supplier with ambitious growth plans, are looking for a Business Development Manager - South East to join their team on a permanent basis.
This role is fully remote, based in the field and would require regular travel across the South East to attend customer sites as a large part of the working week.
My client has a large product portfolio including Custom Batteries, Power Supplies, Semiconductors, Electromechanical Components and more.
Key responsibilities of the Business Development Manager - South East job:
Maintain and develop a profitable customer portfolio by understanding customer requirements and offering tailored, ethical sales solutions.
Drive design-in activity across your account base using full group engineering and technical resources.
Develop strategic account plans to ensure successful delivery of growth objectives.
Proactively respond to, qualify, and convert sales enquiries within agreed timescales, securing orders to support revenue targets.
Take full commercial ownership of customer relationships, delivering both customer satisfaction and business development within assigned accounts.
Achieve or exceed assigned Sales and Gross Profit budgets.
Experience required for the Business Development Manager - South East job:
Strong understanding of the electronics industry, with excellent knowledge of electronic components and their applications.
Proven track record in business development, account management, and strategic account planning.
Ability to identify new markets, applications, and accounts, focusing on opportunities that will drive sustainable new business growth.
Highly motivated, driven, and committed to achieving sales success.
Knowledge or experience of VMI (Vendor Managed Inventory) solutions.
If this Business Development Manager - South East job could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878826 / 07471 181784. ....Read more...
Type: Permanent Location: South East England, England
Start: ASAP
Salary / Rate: £50000 - £65000 per annum
Posted: 2026-02-06 14:44:17
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A fast-growing, market-leading specialist based in Bradford is seeking a Production Planner to join their team on a contract basis.
Offering a competitive salary of up to £34,000 per annum, this opportunity is based at a state-of-the-art facility and offers a role that is both varied and interesting.
Role Overview: As a Production Planner, you'll be responsible for coordinating daily operations, ensuring excellent service delivery, and managing customer expectations.
What's on offer: , Salary up to £34000, depending on experience , Days-based role, Monday to Friday, 8:30 am - 5:00 pm , Private healthcare included , 28 days annual leave , 3-month contract, with strong potential for permanent hire , Modern, well-equipped working environment , Supportive team culture with ongoing training
Key Responsibilities: , Act as a primary point of contact for customers , Plan jobs in line with production schedules and warehouse capacity , Manage customer expectations and provide regular updates , Oversee incoming and outgoing component supply , Forecast short-term demand to support efficiency , Ensure strong communication across departments , Handle stock sheets, stock counts, and customer requests
Requirements: , Experience in supply chain or production planning, ideally within FMCG or food manufacturing , Proficient in Excel, Outlook, and general MS Office tools , SAP experience desirable (item setup, BOMs, orders)—training available , Confident handling large volumes of data and liaising with senior management , Strong communication and interpersonal skills , Proactive, organised, and detail-focused , Flexible and team-oriented approach
Interested? If this role sounds right for you, click apply or contact Conor Wood on 01484 645269 for more information.
....Read more...
Type: Contract Location: Bradford, England
Start: ASAP
Salary / Rate: £33000.00 - £34000 per annum + + Benefits
Posted: 2026-02-06 14:41:26
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Warehouse Audit Team Leader (RAS-SCI)
Skelmersdale Full-time permanent.
£13.02 per Hour
At RAS Supply Chain Integrity, we protect stock accuracy for major Retailers.
From inbound deliveries to outbound dispatch or at the store back-door, we make sure stock is right, errors are caught early, and retailers can trust what reaches their shelves.
We are looking for Warehouse Audit Team Leaders to join our site-based team and lead daily stock accuracy checks.
The Role
This is a hands-on leadership role based at our customer's distribution centre.
You'll take responsibility for daily auditing output and accuracy, ensuring stock leaving the depot matches paperwork, delivery requests, and operational expectations.
You'll manage a small team, drive performance, and keep standards consistently high.
What you'll be doing
Leading daily stock accuracy audits on pallets, cages, and trailer loads
Checking outbound loads against driver paperwork and delivery requirements
Verifying incoming deliveries and highlighting discrepancies quickly
Monitoring audit data to spot trends, errors, and performance gaps
Coaching team members through weekly 1:1 supervision and feedback
Ensuring daily KPIs are achieved across both quality and output
Maintaining clear documentation and audit records
Supporting continuous improvement and raising standards on site
What We're Looking For
You'll suit this role if you're accurate, structured, and confident leading others.
If you're naturally precise, enjoy structured work, and take pride in getting it right first time, this role is for you.
You'll need
Experience in a warehouse environment (audit, checking, stock control, dispatch, or similar)
Strong attention to detail and confidence with basic calculations
Comfortable leading a team and managing performance
Clear communication skills, both written and verbal
Basic Microsoft Excel and Word knowledge
Able to stay focused and consistent in a fast-paced environment
Must be aged 18+
Hours and Shift Pattern
5 hours per week (plus daily 30-minute unpaid break)
5 days out of 7
8-hour shifts between:
08:00-20:00
Working environment: Mixed
Why Join RAS Supply Chain Integrity?
This isn't just warehouse work.
It's quality control at scale.
RAS Supply Chain Integrity is the globe's only end-to-end stock audit provider, trusted by some of the world's largest retailers to protect accuracy from distribution centre to store.
When you join us, you're part of a leading organisation that:
Works at the heart of major retail supply chains
Protects service levels, customer trust, and product availability
Uses data and audit insight to improve performance, not just report issues
If you want to work for a business that is setting the standard for stock accuracy, and you care about getting it right first time, we want to hear from you.
Apply now and become part of a team trusted by the world's biggest retailers to keep supply chains accurate, efficient, and error-free.
About the Position
Full-time, permanent role
Site-based at our customer's distribution centre
Full training provided
Salary: £ 13.02 per Hour
Access to Stream.co (formerly Wagestream), enabling draw down of your wage, when you need it
Flexible working shifts patterns - just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
This role is being managed by RAS Supply Chain Integrity.
For a confidential chat about this vacancy or other opportunities, call 01689 879444 or 07769280962.
By applying, you consent to us holding and processing your data in line with UK GDPR.
To access, correct, erase, or restrict use of your data, contact jobsatsupplychainintegrity.careers@supplychainintegrity.eu. ....Read more...
Type: Permanent Location: Skelmersdale, England
Posted: 2026-02-06 14:17:26
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JOB DESCRIPTION
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Supervision Responsibility:
None
Essential Duties
• Answer product, order, and service-related questions.
• Respond promptly to customer inquiries, concerns, and questions.
• Manage incoming calls, shared among the team.
• Maintain a positive, empathetic, and professional attitude always.
• Process and follow up on sales orders.
• Communicate with customers through various channels.
• Ensure adherence to credit policies and sales procedures.
• Work cross functionally with key departments.
• Extensive experience and judgment to make critical logistics and customer service-related decisions.
• Provide shipping quotes as needed.
• Perform other related duties as assigned.
Minimum Qualifications
Education and Experience • High School Diploma or GED required.
• Logging into designated freight program to provide freight estimates to customers.
• Answering and transferring calls.
• Logging in and responding timely to customers on Live Chat.
• Basic understanding of EDI and Power Automate.
________________________________________________________________________________________
Operations Support Specialist II
This is the next level of the Operations Support Specialist series and is required to have a minimum of 2 years of previous experience and working knowledge and competent demonstration of the following:
• Entering, confirming and releasing sales orders in the ERP system • Logging into designated freight program to provide freight estimates to customers • Answering and transferring calls • Logging in and responding timely to customers on Live Chat • Basic MS Excel • Intermediate knowledge of EDI and MS Power Automate
Operations Support Specialist II perform broader range of duties, proven skillset to fully perform Operations Support Specialist responsibilities, more technically complex tasks, expected to set an example of professional efficiency and provide technical direction to less experienced staff.
The Operations Support Specialist II receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
________________________________________________________________________________________
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
• Knowledge of ERP Systems • Knowledge of EDI • Skilled in MS Excel • Skilled in MS Power Automate • Ability to multi-task with a high sense of urgency • Ability to interact comfortably with others.
• Ability to pass a pre-employment background check.
_________________________________________________________________________________________
Hiring Range
Between $22.00 - $25.25 per hour
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's.
All job offers are contingent upon satisfactory pre-employment drug test and background checks.Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2026-02-06 14:08:41
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Engineer III provides engineering support for LiteForm, and other R&D/business initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Design, plan, and execute various project activities supporting Process Engineering.
Design, plan, and execute pilot equipment trials while capturing, recording, and interpreting data.
Design and draft tilt-up Liteform panels for specific jobs.
Support R&D projects that deliver business results through data-driven decision making.
Understand process capability and design selection criteria for developed products.
Execute data analysis and interpretation in support of project and product problem solving.
Support the process development and validation, specification implementation, and work instruction creation of new product designs and processes.
Interact with external vendors, customers and business leaders as an R&D point of contact.
Ability to manage multiple projects supporting R&D Engineering.
Work with architect on job specifications.
EDUCATION REQUIREMENT:
Bachelor's degree from four or 5-year college or university in Engineering (civil, mechanical, chemical, materials, or environmental disciplines)
EXPERIENCE REQUIREMENT:
Four to seven years related experience and/or training preferably in construction management or manufacturing.
Licensed in TX and/or FL preferred.
Tilt-up or site-cast construction knowledge.
Experience with AutoCAD, Microsoft Word, Microsoft Excel, and drafting.
Effective team player and self-motivated.
Excellent written and verbal communication skills.
TRAVEL REQUIRED: Approximately 25% domestic travel.
WORK LOCATION: Hybrid work location.
PHYSICAL DEMANDS:Incumbent must be able to stand, walk, sit, use hands, reach, climb, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $102,199 and $127,748 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Coppell, Texas
Posted: 2026-02-06 14:08:40
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB: The Maintenance Technician supports and ensures the completion of day-to-day maintenance activities at the plant.
The position provides support to leadership for all maintenance staff to drive excellence and maximize effort.
The position focuses on maintaining high-quality standards through the efforts expended at the facility that meet and exceed customer expectations while maintaining a professional and equally efficient environment for all production employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform standard work in a safe manner by following all written and verbally communicated safety rules and procedures.
Inspect and repair plant equipment, including but not limited to mechanical, welding, carpentry, electrical, instrumentation and controls to minimize downtime.
Document accurate maintenance activity records.
Clean and maintain assigned areas and tools to ensure proper functionality.
Participate in the continuous improvement process.
Report incidents, near misses, and any non-conformances through the appropriate channels.
Exemplify the expected values of organization including following policies and standard work procedures.
Give input on and coordinate maintenance supply purchases.
Perform Preventative Maintenance Program to ensure completion and accuracy.
Other projects and tasks as assigned.
Cross-train on other production functions to aid as business need dictates.
EDUCATION REQUIREMENT:
One-year certificate from college, technical school or manufacturing training program.
One additional year of experience plus high school diploma/GED in lieu of higher education is acceptable.
Two additional years of experience in lieu of formal education is acceptable.
EXPERIENCE REQUIREMENT:
Maintenance Technician II: 1+ year of experience
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Capable of installing, programming, and troubleshooting PLC; AC/DC drive motors preferred
Ability to troubleshoot electric, air systems, and hydraulic systems
Knowledge of lockout/tagout, arc flash requirements, confined space entry and hot work permit
Ability to work overtime as needed; ability to meet deadlines
Ability to manage multiple priorities and respond urgently to down equipment
Effective team player, self-motivated, quick learner
Good communication skills with the ability to read, write, and communicate fluently in English
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2026-02-06 14:08:33
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-02-06 14:08:24
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts
Posted: 2026-02-06 14:08:20
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Financial Planning and Corporate Development Manager has dual responsibility for these shared functions working closely with the Tremco CPG (TCPG) Corporate Development team and regularly interfacing with RPM International Inc.
(RPM) leadership.
This senior-level role is responsible for the identification, evaluation and execution of acquisition, joint venture, partnership and divestiture opportunities as well as providing accurate and effective financial planning and analysis on assigned initiatives including the development, execution and management of the Company's forecasting process.
The Financial Planning and Corporate Development Manager will oversee projects, leverage established tools and processes (established and maintained by TCPG & RPM) to identify acquisition opportunities that meet RPM's current financial and strategic criteria, execute on acquisitions and divestitures, and drive organizational integration and change.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure work is aligned with divisional practical vision and value proposition.
Set priorities and ensure tasks are executed on time, and that work meets appropriate standards and is aligned with divisional practical vision and value proposition.
Conduct comprehensive market or technology studies and evaluations to demonstrate a viable connection to strategy and define a path to execution or recommendation not to proceed.
Evaluation may include voice-of-customer, lab evaluations, hands-on or other types of research.
Assist TCPG leadership and the Corporate Development team with all major workstreams including: Quarterly review and analysis of each operating segment for discussion with segment leadership and identified members of the corporate C-Suite. Monthly review of restructuring project status. Monthly review of growth plans for each operating segment. Annual forecasting with review of segment objectives. Peer performance assessment Work with TCPG leadership and the Corporate Development team with successful execution of acquisitions and divestitures. Directly coordinate the acquisition prospecting process including both internal resources and nurturing of external relationships with banks, brokers and intermediaries. Coordinate corporate, operating company and external resources necessary for identification, evaluation and execution of acquisition, joint venture, partnership and divestiture opportunities. Collaborate and communicate regularly with key stakeholders and internal/external legal teams. Lead due diligence process, negotiate contracts and terms, establish post-closing transition, participate in integration efforts, and monitor performance to objectives. Participate in annual Growth and Strategy conference; meet regularly with Group Presidents to understand their individual acquisition strategies, targets and criteria. Meet the financial commitments and deliverables for corporate development group (CDG) and shared revenue.
In conjunction with the CDG, actively participate in departmental meetings, KPI development and reporting, divisional KPI report outs, etc.
EDUCATION REQUIREMENT:
Bachelor's Degree in Commercial Construction or similar required, Masters' degree in business or related field preferred.
EXPERIENCE REQUIREMENT:
Experience Level: 4 or more years of relevant professional experience; public accounting experience preferred Previous experience in business development or other professional role that participates in business development activities such as increasing profitability by building strategic partnerships, making strategic business decisions, or increasing growth in terms of business expansion
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Deep understanding of accounting concepts related to P&L, balance sheet and cash flows Familiarity with Quality of Earnings and other diligence work products Demonstrate sophisticated skills in business modeling and valuation Experience in conducting and coordinating financial and legal due diligence Mastery of Excel; experience with other data analytics tools preferred (e.g., Power Query, Power Pivot) Demonstrated success in developing and implementing strategic business plans, product, or program development, identifying, and developing strategic partnerships and evaluation of new markets and technologies.
Experience envisioning and building innovative strategies and plans.
Excellent collaboration skills and ability to influence and/or lead large cross-functional teams.
High level of initiative Excellent interpersonal, writing, and presentation skills.
Strong problem-solving skills.
Able to quickly identify relevant details while working with voluminous data, new technologies, or companies.
Bilingual ability is preferred.
TRAVEL REQUIRED: Ability to travel is required (40-60% travel both domestic and international)
WORK LOCATION: Hybrid
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Houston, Texas
Posted: 2026-02-06 14:08:19
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JOB DESCRIPTION
An excellent opportunity has arisen for a results-driven sales achiever to join the Euclid Chemical team as a Sales Representative in the Carolinas territory. Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Why join our team? Euclid Chemical offers an attractive package for full time personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage
Life Insurance
Short Term/Long Term Disability
Parental Leave
401k with company match
Defined benefit pension plan
Employee Stock Purchase Plan
Vacation and holiday time
Company vehicle or car allowance
SALARY: $100,000 - 110,000 plus monthly commissions
About the position:
As a Sales Representative you will be expected to actively seek out and engage customer prospects across the Carolinas area.
This will include calling on distributors and producers, as well as working with contractors, specifiers, and owners to sell Euclid Chemical's wide range of products.
Responsibilities:
Present, promote and sell products/services to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads
Expedite the resolution of customer problems and complaints, collaborating with Customer Services, to maximize satisfaction
Achieve agreed upon sales targets and outcomes within scheduled timeframes
Coordinate sales effort with team members and other departments
Analyze the territory/market's potential, track sales and status reports
Supply management with reports as requested on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Other duties as required.
Education & Experience:
High School Diploma
Bachelor's degree- preferred but not required.
Additional Professional Development Credits/Certifications in Industry advantageous.
3+ years proven work experience in outside sales.
Excellent knowledge of MS Office
Familiarity with CRM practices
Ability to build productive professional relationships
Key Competencies:
Sales Ability/Persuasiveness- Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, or ideas.
Uses appropriate techniques to move others to action or to gain agreement; leverages supportive factors, overcomes or minimizes barriers, and addresses unique needs and preferences of key decision makers.
Makes favorable impressions by interacting with prospective customers in a manner that builds effective relationships.
Customer Focus- Listens to customers (internal and external) and addresses needs and concerns.
Keeps customers informed by providing status reports and progress updates.
Delivers on service commitments.
Meets established or agreed upon deadlines.
Maintains strong relationships with customers.
Uses initiative to improve outcomes, processes, or measurements.
Communication- Communicates in a clear and concise manner.
Uses appropriate grammar, pronunciation and tone to enhance understanding.
Demonstrates professionalism and tailors communication style to needs of the recipient.
Negotiation- Explores positions and alternatives and determines minimal or ideal conditions of both parties during negotiations.
Develops a strategy for giving on some points and standing firm on others to achieve desired outcomes
Planning/ Organization- Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.
Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively.
Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts.
Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.
Uses time effectively to prevent irrelevant issues or distractions from interfering with work completion.
Interpersonal Skills- Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions and activities.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greenville, South Carolina
Posted: 2026-02-06 14:08:18
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hartford, Connecticut
Posted: 2026-02-06 14:08:14
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-02-06 14:08:10
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
GENERAL PURPOSE OF THE JOB:
The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations to others.
Must have excellent organizational skills to multitask in a fast-paced environment.
Must be able to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to effectively communicate with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York
Posted: 2026-02-06 14:08:05
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Field Engineering team supports projects with diverse scopes of work.
As a Field Engineer, you will be responsible for organizing, researching, and documenting cross-departmental assignments that contribute to the growth and operational excellence of Pure Air Control Services, a division of Weatherproofing Technologies, Inc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project.
Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology.
Gather and analyze large amounts of technical data, drawings, and field notes to develop a clear understanding of building HVAC systems. Translate incomplete or fragmented information into accurate system concepts, identifying key mechanical, electrical, and control components. Evaluate project requirements, specifications, and system layouts to determine where company products and solutions can be effectively integrated. Clearly explain technical observations and engineering assessments to project managers, sales teams, and operations staff in both verbal and written form. Prepare concise reports highlighting system conditions, risks, and recommended actions, tailored for both technical and non-technical audiences. CERTIFICATES, LICENSES, REGISTRATIONS:
Bachelor's degree in mechanical engineering field (preferred) Ability to obtain Engineer Intern certification (preferred) Minimum of 3 years of experience in the HVAC industry, including design consulting, commissioning, or test and balance.
CxA (Certified Commissioning Authority) or CxT (Certified Commissioning Technician) certification preferred; candidates actively pursuing certification will also be considered.
OTHER SKILLS AND ABILITIES:
Working knowledge of Heating, Ventilation, and Air Conditioning systems.
Familiarity with current building, energy, and mechanical codes and standards.
Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.).
Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing.
Customer service oriented.
Proficient computer skills and strong technical writing skills.
Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
Well organized and possess superior time management abilities to support several projects simultaneously.
Self-motivated and self-directed while remaining a team player.
Ability to travel out of state up to 50% of the time.
This role offers the opportunity to expand into project management responsibilities, with Field Engineers eventually overseeing small projects and coordinating with internal teams to ensure successful delivery.
The salary range for applicants in this position generally ranges between $58,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida
Posted: 2026-02-06 14:08:04
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB: The Maintenance Technician supports and ensures the completion of day-to-day maintenance activities at the plant.
The position provides support to leadership for all maintenance staff to drive excellence and maximize effort.
The position focuses on maintaining high-quality standards through the efforts expended at the facility that meet and exceed customer expectations while maintaining a professional and equally efficient environment for all production employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform standard work in a safe manner by following all written and verbally communicated safety rules and procedures.
Inspect and repair plant equipment, including but not limited to mechanical, welding, carpentry, electrical, instrumentation and controls to minimize downtime.
Document accurate maintenance activity records.
Clean and maintain assigned areas and tools to ensure proper functionality.
Participate in the continuous improvement process.
Report incidents, near misses, and any non-conformances through the appropriate channels.
Exemplify the expected values of organization including following policies and standard work procedures.
Give input on and coordinate maintenance supply purchases.
Perform Preventative Maintenance Program to ensure completion and accuracy.
Other projects and tasks as assigned.
Cross-train on other production functions to aid as business need dictates.
EDUCATION REQUIREMENT:
One-year certificate from college, technical school or manufacturing training program.
One additional year of experience plus high school diploma/GED in lieu of higher education is acceptable.
Two additional years of experience in lieu of formal education is acceptable.
EXPERIENCE REQUIREMENT:
Maintenance Technician II: 1+ year of experience
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Capable of installing, programming, and troubleshooting PLC; AC/DC drive motors preferred
Ability to troubleshoot electric, air systems, and hydraulic systems
Knowledge of lockout/tagout, arc flash requirements, confined space entry and hot work permit
Ability to work overtime as needed; ability to meet deadlines
Ability to manage multiple priorities and respond urgently to down equipment
Effective team player, self-motivated, quick learner
Good communication skills with the ability to read, write, and communicate fluently in English
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2026-02-06 14:08:01
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Engineer III provides engineering support for LiteForm, and other R&D/business initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Design, plan, and execute various project activities supporting Process Engineering.
Design, plan, and execute pilot equipment trials while capturing, recording, and interpreting data.
Design and draft tilt-up Liteform panels for specific jobs.
Support R&D projects that deliver business results through data-driven decision making.
Understand process capability and design selection criteria for developed products.
Execute data analysis and interpretation in support of project and product problem solving.
Support the process development and validation, specification implementation, and work instruction creation of new product designs and processes.
Interact with external vendors, customers and business leaders as an R&D point of contact.
Ability to manage multiple projects supporting R&D Engineering.
Work with architect on job specifications.
EDUCATION REQUIREMENT:
Bachelor's degree from four or 5-year college or university in Engineering (civil, mechanical, chemical, materials, or environmental disciplines)
EXPERIENCE REQUIREMENT:
Four to seven years related experience and/or training preferably in construction management or manufacturing.
Licensed in TX and/or FL preferred.
Tilt-up or site-cast construction knowledge.
Experience with AutoCAD, Microsoft Word, Microsoft Excel, and drafting.
Effective team player and self-motivated.
Excellent written and verbal communication skills.
TRAVEL REQUIRED: Approximately 25% domestic travel.
WORK LOCATION: Hybrid work location.
PHYSICAL DEMANDS:Incumbent must be able to stand, walk, sit, use hands, reach, climb, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $102,199 and $127,748 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Coppell, Texas
Posted: 2026-02-06 14:07:59
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-02-06 14:07:49
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JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner.
Answering the customer calls using excellent phone techniques.
Provide tracking details to final destination upon customer request.
Responsible for accurate order entry of all incoming orders via phone, fax, and email.
Responsible for tracking and monitoring of all orders from entry to shipment.
Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates.
Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders.
Review all backorders for daily communication with plants regarding shipping status of backorders.
Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner.
Communicate with credit department on term's discrepancies.
Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation.
Ensuring that the procedures are followed for each process in a correct manner.
Responsible for the daily interaction of assigned customers and sales reps.
regarding orders, pricing, problems and product information.
Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus.
Grace under pressure - remain positive and focused to the task at hand.
Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency.
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-02-06 14:07:49
