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AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers.
You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle.
If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent.
Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions.
Experience with IT networks would be of great advantage.
Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely.
If this is not possible then tickets need to be escalated to the field service team to fix.
Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated.
If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE ....Read more...
Type: Permanent Location: Oxfordshire, England
Salary / Rate: £35000 - £45000 per annum
Posted: 2024-11-22 08:54:04
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.NET Developer, C# - Financial Consultancy - London
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Azure, WPF, MVVM, Prism, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in the early 1970s, our client delivers cutting edge I.T solutions to banks.
With over 70,000 employees in over 50 countries and strong partnerships with some of the most respected vendors across the globe (Microsoft, Oracle, SAP, etc), they have evolved into a modern consulting firm.
We are seeking 4 .NET Developer to work on complex Greenfield .NET / C# software development projects within the banking arena.
You will be given full project life cycle exposure and the opportunity to technically lead teams of up to 10 Consultants.
The ideal .NET Developer candidates will have strong experience on the .NET framework.
We can entertain applications from .NET Developer candidates with experience in either web application development (.NET Core / ASP.NET MVC, C#) or windows / desktop development (C#.NET).
All .NET Developer applicants must have strong knowledge of SQL Server, T-SQL and stored procedures.
My client can provide training in: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, WPF, MVVM, Prism, continuous integration, dependency injection, RESTful, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
This is a fantastic opportunity to join a prestigious consulting firm that can offer you a large variety of project work to keep you stimulated but will NOT require you to travel across the UK, as all of their clients are situated within the Square Mile.
Location: London, UK / Remote Working
Salary: £60,000 - £80,000 + 15% Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £60000 - £80000 per annum + Bonus + Pension + Benefits
Posted: 2024-11-20 02:00:07
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Microsoft System Engineer (M365 & Azure) - Bern, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Become part of our innovative Swiss engineering company, where you'll drive technological excellence and industry advancements.
As a Microsoft System Engineer specializing in M365 and Azure, you'll design and implement transformative solutions that enhance productivity and streamline operations.
Collaborate with a talented team, share your insights, and enjoy a culture that celebrates your contributions.
With opportunities for professional growth and continuous learning, you'll play a key role in shaping the future of engineering.
Our client is looking for passionate Microsoft System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer.
All Microsoft System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme.
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Bern, Switzerland
Salary: CHF 80,000 - CHF 120,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Dylan Kathoke at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/DK/SYSTEMBERN80120
....Read more...
Type: Permanent Location: Bern, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc80000 - Swiss Franc120000 per annum + Bonus+Benefits
Posted: 2024-11-18 02:02:32
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.NET Developer, C#, Mobile Telecommunications - Bedford
(Tech stack: .NET Developer, .NET 8, C#, Winforms, Windows Forms, Desktop, WPF, Server 2022, MVVM, Prism, TDD, Agile, Programmer, Engineer, Architect, .NET Developer)
Established in the early 1990s and listed on the London Stock Exchange our client is an instantly recognizable brand within the mobile telecommunications arena.
They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers.
They are now looking to extend their brand beyond mobile with the launch of several new products.
As such they are looking to recruit 6 .NET Developer to help design and develop the .NET / C# software applications that will be the backbone of this exciting new generation of products and services.
The ideal .NET Developer candidates will have a skill set that encompasses: .NET, C#, Winforms, and SQL Server.
Our client can provide training in: .NET 8, WPF, SQL Server 2022, MVVM, Prism, continuous integration, dependency injection, TDD and Agile (Scrum / Kanban).
This is a truly exciting opportunity to work on complex enterprise level, Greenfield .NET / C# projects and to develop revolutionary products that will be the envy of the industry.
Location: Bedford, Bedfordshire, UK / Remote Working
Salary: £40,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC ....Read more...
Type: Permanent Location: Bedford, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40000 - £65000 per annum + Bonus + Pension + Benefits
Posted: 2024-11-18 02:02:13
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Desktop .NET Software Engineer - Leading E-Book Firm - Freiburg, Germany
(Tech stack: .NET Software Engineer, .NET 8, C#, WPF, Winforms, SQL Server 2022, Programmer, .NET Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client are a leading e-book firm who are on a mission to build the best reading experience, one that is both communal and personal, anytime, anywhere.
Having recently opened their uber-chic offices in Munich, Germany they are looking to hire .NET Software Engineer at all levels to work on the development of a product that makes a meaningful, lasting difference in people's lives.
We are seeking .NET Software Engineer candidates who are passionate about software development and all things tech.
You should have a good grasp of: NET 8, C#, WPF, Winforms, SQL Server.
This is a great opportunity to work alongside smart, driven people who will inspire you every day.
You will have the opportunity to form relationships with their investors, advisors and mentors - and the broader tech community.
These experiences will provide you with the abilities necessary to grow with the firm, or one day start your own company!
Their benefits include: a company bonus, pension, healthcare, flexible holiday policy (they don't count days), a well-stocked kitchen (with fresh fruit, snacks and drinks) and regular company outings: team dinners, trips to museums and galleries.
They also run monthly book club lunches and discussions.
Location: Freiburg, Germany / Remote Working
Salary: €100.000 - €120.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECNOIREUROPERECNOIREURNET
NC/TC/FREWPF100120 ....Read more...
Type: Permanent Location: Freiburg im Breisgau (79098), Germany
Start: ASAP
Salary / Rate: €100000 - €120000 per annum + + Bonus + Benefits
Posted: 2024-11-18 02:01:54
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.NET Software Engineer, C# - Financial Consultancy - Bremen, Germany
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Azure, WPF, MVVM, Prism, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1970s, our client delivers cutting edge I.T solutions to banks.
With over 70.000 employees in over 50 countries and strong partnerships with some of the most respected vendors across the globe (Microsoft, Oracle, SAP, etc), they have evolved into a modern consulting firm.
We are seeking 4 .NET Software Engineer to work on complex Greenfield .NET / C# software development projects within the banking arena.
You will be given full project life cycle exposure and the opportunity to technically lead teams of up to 10 Consultants.
The ideal .NET Software Engineer candidates will have strong experience on the .NET framework.
We can entertain applications from .NET Software Engineer candidates with experience in either web application development (.NET Core / ASP.NET MVC, C#) or windows / desktop development (C#.NET).
All .NET Software Engineer applicants must have strong knowledge of SQL Server, T-SQL and stored procedures.
My client can provide training in: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, WPF, MVVM, Prism, continuous integration, dependency injection, RESTful, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
This is a fantastic opportunity to join a prestigious consulting firm that can offer you a large variety of project work to keep you stimulated.
Location: Bremen, Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/BRE7595 ....Read more...
Type: Permanent Location: Bremen, Germany
Start: ASAP
Salary / Rate: €75000 - €95000 per annum + + Bonus + Benefits
Posted: 2024-11-18 02:01:33
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.NET Software Engineer, C# - Financial Consultancy - Halle (Saale), Germany
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Azure, WPF, MVVM, Prism, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1970s, our client delivers cutting edge I.T solutions to banks.
With over 70.000 employees in over 50 countries and strong partnerships with some of the most respected vendors across the globe (Microsoft, Oracle, SAP, etc), they have evolved into a modern consulting firm.
We are seeking 4 .NET Software Engineer to work on complex Greenfield .NET / C# software development projects within the banking arena.
You will be given full project life cycle exposure and the opportunity to technically lead teams of up to 10 Consultants.
The ideal .NET Software Engineer candidates will have strong experience on the .NET framework.
We can entertain applications from .NET Software Engineer candidates with experience in either web application development (.NET Core / ASP.NET MVC, C#) or windows / desktop development (C#.NET).
All .NET Software Engineer applicants must have strong knowledge of SQL Server, T-SQL and stored procedures.
My client can provide training in: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, WPF, MVVM, Prism, continuous integration, dependency injection, RESTful, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
This is a fantastic opportunity to join a prestigious consulting firm that can offer you a large variety of project work to keep you stimulated.
Location: Halle (Saale), Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/HAL7595 ....Read more...
Type: Permanent Location: Halle, Germany
Start: ASAP
Salary / Rate: €75000 - €95000 per annum + + Bonus + Benefits
Posted: 2024-11-18 02:01:28
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Microsoft System Engineer (M365 & Azure) - Zurich, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Become part of our innovative Swiss engineering company, where you'll drive technological excellence and industry advancements.
As a Microsoft System Engineer specializing in M365 and Azure, you'll design and implement transformative solutions that enhance productivity and streamline operations.
Collaborate with a talented team, share your insights, and enjoy a culture that celebrates your contributions.
With opportunities for professional growth and continuous learning, you'll play a key role in shaping the future of engineering.
Our client is looking for passionate Microsoft System Engineer Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions)
All Microsoft System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Zurich, Switzerland
Salary: CHF 80,000 - CHF 130,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/SYSTEM80130 ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc80000 - Swiss Franc130000 per annum + Bonus + Benefits
Posted: 2024-11-18 02:01:26
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Software Engineer - Innsbruck, Austria
(Tech stack: Software Engineer, .NET 8, C#, C++, Git, Azure, Angular 17, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Developer, Architect, .NET Software Engineer)
Established in the early 1990s, our client is a leading provider of cutting-edge IT solutions to the exciting medical technology industry.
We're looking for 4 Software Engineers to work on innovative Greenfield .NET / C#/ C++ software development projects in the dynamic medical technology sector.
You'll get full exposure to the project life cycle and the chance to lead teams of up to 10 Consultants.
Ideal Software Engineer candidates should have solid experience with the .NET or C++ framework.
Whether you specialize in web application development (.NET Core / C# or C++) or windows / desktop development (C#.NET), we're interested.
Strong knowledge of SQL Server, T-SQL, and stored procedures is a must.
We offer training in various technologies and practices, including .NET 8, C#, C++, Azure, Git, Angular 17, Multithreading, RESTful, Web API 2, JavaScript.
Join us in this exciting journey with a prestigious consulting firm that offers diverse and engaging projects in the ever-evolving medical technology industry.
Location: Innsbruck, Austria / Remote Working
Salary: €45.000 - €75.000 + Bonus + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Austria and have the right to work in Austria even though remote working is available.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET
NC/CS/INNS4575 ....Read more...
Type: Permanent Location: Innsbruck, Austria
Start: ASAP
Salary / Rate: €45000 - €75000 per annum + Bonus + Benefits
Posted: 2024-11-18 02:00:17
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Holt Executive is collaborating with an industry-leading bespoke manufacturing and engineering specialist who design, build, and supply advanced and future-proofed technology to the Naval, Land and Security sectors across the globe.
Our partner has an exciting opportunity for an experienced Senior Embedded Software Engineer to take the lead in designing and developing embedded software and Windows-based user interfaces.
Key Responsibilities for the Senior Embedded Software Engineer:
- Lead the end-to-end development of software applications, from concept design and requirements definition to detailed design and coding.
- Design and develop software applications, covering all stages from concept to detailed coding.
- Collaborate with Mechanical, Electrical, and Electronics engineers to ensure successful project delivery.
- Oversee all software requirements and address issues throughout the project lifecycle.
- Create robust software with a focus on fault management, fault reporting, and application health monitoring.
- Develop and maintain supporting documentation, including interface control documents, user manual inputs, and fault code lists with corrective actions.
- Assist customers with integration, commissioning, and problem resolution, including on-site support when necessary.
Key Skills and Experience for the Senior Embedded Software Engineer:
Essential -
- Strong degree in a related discipline.
- Experience of embedded software design and appreciation of associated hardware.
- Strong mathematics background.
- Experience in leading technical software projects.
- Experience of embedded software design and good general appreciation of associated hardware.
- Experience of writing C/C++ for embedded applications.
- Experience of the design and development of control systems, preferably of motor control principles and theory and interfaces.
Embedded Software/Firmware:
- Experience of using STM32 processors and Keil uVision development environment and tools.
- Communications such as Ethernet, RS422/UART, CAN, SPI etc.
- Hardware interfacing, GPIO, ADC, DACs etc.
Windows/User Interfaces:
- Understanding of developing desktop application and user centric interface design.
- QT and QT Creator multiplatform development environment in C++.
- Visual Studio C++ and C#.
- Low latency programming techniques.
- Networking (TCP/UDP).
Company Benefits:
- 37.5-hour work week with lunchtime finishes on Fridays.
- 28 days annual leave and Christmas closure.
- Employee Help@Hand Service providing access to remote GP services, second opinions, mental health support, and physiotherapy consultations.
- Life Assurance Policy, including Bereavement Counselling and Probate Helpline.
- Company Share Incentive Plan and Save as You Earn Scheme.
- Wellbeing initiatives, including access to the Aviva Wellbeing App and regular wellbeing activities.
- Employee discount scheme, including access to a wellbeing hub.
- Excellent Learning & Development opportunities.
Security Clearance Requirements:
Due to the nature of our business, all staff need to be able to obtain UK Security Clearance as a mandated requirement.
Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years. ....Read more...
Type: Permanent Location: West Sussex,England
Start: 17/11/2024
Salary / Rate: £50000 - £60000 per annum
Posted: 2024-11-17 20:56:03
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Infrastructure Engineer (Hybrid)
________________________________________
Location: City of London
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
As Desktop Infrastructure Engineer you will manage SCCM deployments, maintain system images, and troubleshoot Windows OS and Citrix issues.
The role involves effective communication with technicians and users across Europe and Asia, ensuring high-quality support and consistent infrastructure standards.
Responsibilities
, Manage SCCM deployments, applications, and system images.
, Resolve Windows OS issues to reduce user disruption.
, Provide advanced Citrix troubleshooting for performance stability.
, Support and document requirements for Group, Azure/Entra, and Intune policies.
, Act as the main contact for technicians across Europe and Asia.
, Align infrastructure standards with US counterparts.
, Build strong connections with service teams and users.
, Gather feedback and ensure consistency across regional infrastructure.
Candidate Requirements
Essential Skills and personal qualities
, Proven experience in endpoint infrastructure management with SCCM and Windows OS troubleshooting.
, Strong knowledge of Citrix environments and troubleshooting techniques.
, Familiarity with Group Policies, Azure/Entra, and Intune policies.
, Excellent problem-solving skills with a proactive, solution-oriented approach.
, Ability to work independently and collaboratively in a fast-paced, multicultural setting.
, Experience supporting users across Europe and Asia is advantageous.
, Proficiency in SCCM, Citrix, Windows OS (10 & 11), Office 365, Azure, Intune, PowerShell, and ServiceNow.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2024-11-15 16:07:47
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IT Support Engineer
1st / 2nd Line Support
Luton - on site Monday - Friday 9am - 5:30pm (on-call rota)
£30,000 per annum
Highly motivated and skilled IT 1st / 2nd Line Support Engineer required for leading client based in Luton to be the first point of contact for IT incidents, requests and service-related issues, providing both technical support and troubleshooting expertise in a fast-faced, ITIL driven environment.
In addition, you will liaise with all members of the IT department to ensure that tasks that cannot be personally completed are escalated to the appropriate party, with a view to ensuring the swift resolution of faults.
This position offers opportunities for growth and development within a rapidly evolving IT organization and would be suitable for someone looking for their first or second role in IT or someone newly qualified/graduated from college or university in related field.
Main duties:
Act as the first line of support for IT incidents and service requests.
Log and track incidents through the ITSM tool, ensuring they are classified and prioritised correctly.
Resolve incidents within agreed SLAs, to minimising the disruption to systems critical to the operation.
Escalate unresolved issues to 2nd/3rd line and resolver teams while ensuring effective communication and follow-up until resolution.
Keep incidents and requests up to date with detailed progress notes and communicate with all relevant parties affected by any task in a timely, professional manner.
Provide remote support to end-users on a wide range of IT issues, including hardware, software, and networking problems.
Assist in the monitoring of critical systems and IT services.
Complete daily checks such as backups from the night before.
Update and maintain knowledge base articles and internal documentation to assist with common support requests and to improve the efficiency of the support process.
Provide basic training to users on IT systems, tools, and processes, helping to enhance user experience and productivity.
Provide support for Microsoft and Office 365.
Perform Installations, configurations, setting up of workstations and mobile devices.
To take a pro-active approach in this job role, through monitoring the performance of systems and making regular routine inspections of installed equipment and taking corrective avoidance actions to prevent wider problems.
Be responsible for the day-to-day delivery of first-line support to the organisation
Provide out of hours support to the airport userbase as part of a Rota
Key requirements:
Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy, Ivanti, Cherwell) for logging, tracking, and resolving incidents and service requests.
Understanding of ITIL processes, particularly Incident, Service Request, and Knowledge Management.
Knowledge of basic networking concepts, hardware troubleshooting, operating systems (Windows, MacOS, Linux), and software applications.
Experience with Active Directory, Office 365, Microsoft Exchange, and standard desktop applications (MS Office, Teams, SharePoint).
An ambition to constantly learn new skills to advance own knowledge and gain formal qualifications, with an understanding that study time outside of working hours may be required for career development.
A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results.
A very good team working ethic, communicating with colleagues in a clear and professional manner, whilst maintaining a customer-service focused approach.
The ability to work alone using own initiative and managing support calls to a high standard.
Strong problem-solving skills and the ability to prioritise tasks effectively.
Excellent verbal and written communication skills, with the ability to interact confidently with end-users at all levels to maintain department's commitment to customer excellence.
Interested? Please submit your updated CV to Lucy Morgan at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
....Read more...
Type: Permanent Location: Luton, England
Salary / Rate: Up to £30000 per annum
Posted: 2024-11-15 11:45:31
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Snr AV Desktop Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems.
You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues.
You will be able to communicate in a professional manner to clients on the phone to help through any problems that arise.
You will effectively manage your time to make sure all tickets are completed to match agreed SLAs.
End user clients will be in both the blue chip corporate world and high end hospitality / hotels.
You will also be supporting a team of av field service engineers where you will be the go to person to help them find a solution to any issue.
If you have the relevant AV knowledge that encompasses the below please send your CV asap.
Crestron, Lutron, switching
Audio DSP, Audinate Dante QSC Q-SYS
Installation, Integration, Commissioning, Support, Service, Maintenance, desktop
Lighting, sound, audio
VC Poly, MTRs, Teams, Zoom
Boardrooms, Meeting rooms, Learning spaces, Auditoria, Ball rooms
IT networks, Cisco, Draytek, Microsoft
Logitech, Yealink, Neat, Bose
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV ....Read more...
Type: Permanent Location: Buckinghamshire, England
Salary / Rate: £40000 - £50000 per annum
Posted: 2024-11-14 11:04:05
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Virtualization & Citrix System Engineer - Zurich, Switzerland
(Tech stack: Virtualization & Citrix System Engineer, Citrix Virtual Apps and Desktops, VMware vSphere, Citrix ADC (formerly NetScaler), Hyper-V, PCoIP, HDX, VDI Technologies, App Layering, Image Management (Citrix MCS, PVS), PowerShell, Windows Server, Networking (VPN, VLAN), Storage Solutions (SAN, NAS), Monitoring Tools (Citrix Director, vRealize Operations), Security (SSL/TLS, User Authentication), Backup Solutions (Veeam, Citrix Backup), Scripting (Python, PowerShell), Load Balancing, Multi-Factor Authentication (MFA), Virtualization & Citrix System Engineer)
We have several fantastic new roles for Virtualization & Citrix System Engineers to join an ambitious Engineering company.
This is your chance to work with the brightest minds in Engineering.
Our latest product release has revolutionized the way people perceive engineering solutions and empowered companies to deliver personalized, scalable, and unparalleled frameworks for their clients.
With our cutting-edge technology, we have transformed the engineering industry, providing innovative solutions that surpass current market standards.
Join our team and be part of shaping the future of engineering.
Our client is looking for passionate Virtualization & Citrix System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Citrix Virtual Apps and Desktops, VMware vSphere, Citrix ADC (formerly NetScaler), Hyper-V, PCoIP, HDX, VDI Technologies, App Layering, Image Management (Citrix MCS, PVS), PowerShell, Windows Server, Networking (VPN, VLAN), Storage Solutions (SAN, NAS), Monitoring Tools (Citrix Director, vRealize Operations), Security (SSL/TLS, User Authentication), Backup Solutions (Veeam, Citrix Backup), Scripting (Python, PowerShell), Load Balancing, Multi-Factor Authentication (MFA).
This is your opportunity to be part of a new, technically challenging project and to be involved in the creation of a new application from scratch.
Engineering is booming and our client are fast becoming a leader of this market!
All Virtualization & Citrix System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Zurich, Switzerland/ Hybrid Working
Salary: CHF 90,000 - CHF 120,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/CITRIX90120 ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc90000 - Swiss Franc120000 per annum + Benefits + Salary
Posted: 2024-11-11 02:00:39
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Microsoft System Engineer (M365 & Azure) - Bern, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Become part of our innovative Swiss engineering company, where you'll drive technological excellence and industry advancements.
As a Microsoft System Engineer specializing in M365 and Azure, you'll design and implement transformative solutions that enhance productivity and streamline operations.
Collaborate with a talented team, share your insights, and enjoy a culture that celebrates your contributions.
With opportunities for professional growth and continuous learning, you'll play a key role in shaping the future of engineering.
Our client is looking for passionate Microsoft System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer.
All Microsoft System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme.
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Bern, Switzerland
Salary: CHF 80,000 - CHF 120,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Dylan Kathoke at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/DK/SYSTEMBERN80120
....Read more...
Type: Permanent Location: Berne, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc80000 - Swiss Franc120000 per annum + Bonus+Benefits
Posted: 2024-11-11 02:00:18
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Desktop Applications Engineer/ 3rd Line support
Location- Central London
Hybrid
Salary- up to £75,000
POSITION OVERVIEW
Responsible for the day-to-day engineering and 3rd level support for the core productivity applications, including Microsoft Office and Litera Desktop.
Day to Day
, Performs expert-level troubleshooting of complex application and document issues, often working directly with users to solve a problem.
, Develops training, documentation, and communications for front-line support personnel with the goal of improving "first call" problem resolution.
, Performs initial product testing and develops test scripts used by dedicated QA team.
, Employs scripting and automation to deploy software, gather system data, and resolve issues at a large scale.
, Works with business stakeholders to understand their challenges and requirements.
Represents these needs directly to the vendor.
, Researches best practices and keeps a tab on application trends in the legal industry.
Technologies/Software
, Microsoft Office, Adobe Acrobat, and other document processing tools, including experience with integrating and supporting program add-ins is required.
, Strong knowledge of Windows 10/11 systems management and troubleshooting.
, Knowledge of document creation (formatting, styles, numbering) in a legal environment is greatly valued.
, Software packaging and automation tools such as Installshield and AutoIt.
Ability to leverage PowerShell to further automate installations.
, Microsoft SCCM
Apply now and we will review your application, if you are suitable we will be in contact to discuss more details.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £65000.00 - £75000.00 per annum
Posted: 2024-11-07 08:33:31
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2nd Line Infrastructure Engineer (Hybrid)
________________________________________
Location: City of London
Salary: £70,000 - £75,000 per annum
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with state of the art office & facilities.
Position Overview
As Desktop Infrastructure Engineer you will manage SCCM deployments, maintain system images, and troubleshoot Windows OS and Citrix issues.
The role involves effective communication with technicians and users across Europe and Asia, ensuring high-quality support and consistent infrastructure standards.
Responsibilities
, Manage SCCM deployments, applications, and system images.
, Resolve Windows OS issues to reduce user disruption.
, Provide advanced Citrix troubleshooting for performance stability.
, Support and document requirements for Group, Azure/Entra, and Intune policies.
, Act as the main contact for technicians across Europe and Asia.
, Align infrastructure standards with US counterparts.
, Build strong connections with service teams and users.
, Gather feedback and ensure consistency across regional infrastructure.
Candidate Requirements
Essential Skills and personal qualities
, Proven experience in endpoint infrastructure management with SCCM and Windows OS troubleshooting.
, Strong knowledge of Citrix environments and troubleshooting techniques.
, Familiarity with Group Policies, Azure/Entra, and Intune policies.
, Excellent problem-solving skills with a proactive, solution-oriented approach.
, Ability to work independently and collaboratively in a fast-paced, multicultural setting.
, Experience supporting users across Europe and Asia is advantageous.
, Proficiency in SCCM, Citrix, Windows OS (10 & 11), Office 365, Azure, Intune, PowerShell, and ServiceNow.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £70000.00 - £75000.00 per annum
Posted: 2024-11-04 12:51:00
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The Role: Technical Support Engineer
Salary up to £36k DOE
Generous Company Pension Contribution
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their in-vehicle and out station camera systems and back-office software.
This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance
Key Responsibilities
- Provide first-line technical support to customers experiencing issues with in-vehicle and out station camera systems and back-office software.
- Diagnose and troubleshoot customer reported problems using remote diagnostic tools and clear communication.
- Escalate complex issues to senior engineers or development teams for further resolution.
- Document technical solutions and maintain a knowledge base for future reference.
- Collaborate with internal teams (DevOps) to ensure customer satisfaction.
- Stay up-to-date on the latest technologies related to in-vehicle camera systems and back-office software.
- Participate in ongoing training programs to maintain technical expertise.
- May provide on-site technical support to customers when necessary (depending on location).
The Right Person
The successful Technical Support Engineer will will have a Minimum 2 years of experience in technical support, preferably in a hardware and software environment as well as the following key skills:
- Strong understanding of computer hardware and software principles.
- Experience troubleshooting electronic devices and software applications.
- Excellent problem-solving and analytical skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong working knowledge of remote desktop tools is desirable.
- Strong working knowledge of Linux systems a plus
- Strong working knowledge of network infrastructure
- Experience with video surveillance systems and software a plus
Interested? Here are your three options
1.
This is the job for me, I meet all the requirements Call now and lets talk through your experience.
Ask for Jon Webster on between 8.30am 5.30pm
2.
I think Im right for this position, but Im not sure about some of the detail Click apply now so I can read your CV and come back to you.
3.
Im interested but need to know more about what this job can offer me email jon@precisionsearch.uk with your CV and questions and I will reply with more detail.
Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPTP ....Read more...
Type: Permanent Location: Chipping Norton,England
Start: 04/11/2024
Salary / Rate: £34000 - £38000 per annum
Posted: 2024-11-04 10:02:05
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Software Test Engineer required to build and test software that is developed internally for Microsoft Windows desktop applications.
Skills
Test Automation programming and scripting for software build and test.
Software Engineering Lifecycle knowledge, test and integration particularly.
Testing software for PCs running Windows.
Writing test plans, specifications and reports.
Software installer experience, ideally build and development.
Degree in Software Development, Computer Science or equivalent.
Role
Software test and build. ....Read more...
Type: Permanent Location: Enfield, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28000 - £40000 Per Annum None
Posted: 2024-11-01 18:55:17
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Microsoft System Engineer (M365 & Azure) - Lucerne, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Come aboard our exciting Swiss engineering company, where you'll be part of a team driven by innovation and a pursuit of technical excellence.
Join us to be at the forefront of industry advancements and make a significant impact.
Your contributions will be celebrated as we push the boundaries of what's possible together.
Our client is looking for passionate Cloud System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): (Tech stack: System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, System Engineer).
All Microsoft System Engineer (M365 & Azure) Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Lucerne, Switzerland
Salary: CHF 90,000 - CHF 120,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIRSEUROPEREC
NOIREURNET
NC/CS/SYSTEM90120 ....Read more...
Type: Permanent Location: Lucerne, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc90000 - Swiss Franc120000 per annum + Benefits + Salary
Posted: 2024-10-28 02:02:31
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Microsoft System Engineer (M365 & Azure)- St Gallen, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Step into a dynamic role with our Swiss engineering company, where your expertise will drive technological excellence and shape the future of renewable energy solutions.
As a Microsoft System Engineer specializing in M365 and Azure, you'll design and implement cutting-edge systems that enhance sustainability and optimize operations in a rapidly evolving industry.
Collaborate with a talented team that values creativity and celebrates your contributions.
Enjoy opportunities for professional growth in a culture that champions innovation and continuous learning.
Our client is looking for passionate Cloud System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): (Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
All Microsoft System Engineer (M365 & Azure) positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: St Gallen, Switzerland
Salary: CHF 90,000 - CHF 120,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIRSEUROPEREC
NOIREURNET
NC/CS/SYSTEM90120 ....Read more...
Type: Permanent Location: St. Gallen, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc90000 - Swiss Franc120000 per annum + Bonus + Benefits
Posted: 2024-10-28 02:01:15
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Our client is looking for Electronic Engineer to work in a wide ranging projects involving hardware, firmware and desktop software development.
The role involves both new product related research and prototyping and assisting the engineering and customer support teams as required.
Key responsibilities
Interfacing PC based driving simulators to company hardware and software for both demonstrations and simplifying testing.
Automated test systems for product validation and calibration.
Tracking project progress through the new product life cycle and assisting the design team where required.
Key skills
Educated to at least degree standard in electronics related discipline, electronics, mechatronics.
Competent in the use of an oscilloscope and other test apparatus.
An interest in the aviation, automotive or space industries would be an advantage.
An understanding of RF signals
Experience in PCB design, Digital Electronics, Embedded Systems, Debugging, Matlab, Sensors ....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £50000 Per Annum None
Posted: 2024-10-25 14:09:04
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AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers.
You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle.
If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent.
Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions.
Experience with IT networks would be of great advantage.
Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely.
If this is not possible then tickets need to be escalated to the field service team to fix.
Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated.
If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA AV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE ....Read more...
Type: Permanent Location: Oxfordshire, England
Salary / Rate: £35000 - £45000 per annum
Posted: 2024-10-25 11:24:54
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An opportunity has arisen for a IT Support Engineer(1st / 2nd Line) to join a well-established car dealership offering excellent benefits.
This full time on-site role offers salary range of £30,000 - £35,000.
As IT Support Engineer (1st / 2nd Line), you'll be a key figure in delivering IT solutions across the business, providing hands-on support while also taking ownership of critical IT projects.
This is more than a support role; it's your chance to shape the future of our IT operations, working in an environment where your expertise will be valued and your ideas implemented.
This role offers a unique opportunity to step up and lead IT projects, with a clear pathway to head the IT department, playing a pivotal role in driving change and implementing cutting-edge solutions.
You wll be responsible for:
* Set up and configure workstations (desktops, laptops, mobile devices), ensuring all systems are ready for new and existing staff.
* Perform regular hardware and network checks to ensure optimal performance and security across all systems.
* Lead and manage IT projects, from software rollouts to system upgrades and security improvements.
* Troubleshoot and resolve IT issues efficiently to minimise downtime.
* Secure and maintain local networks, ensuring compliance with data privacy regulations.
* Train and support employees on new software, ensuring smooth transitions and adherence to best practices.
* Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems.
What we are looking for:
* 3+ years of experience in IT support, development, or a similar technical role.
* Proven problem-solving skills with a proactive approach to managing and improving IT systems.
* Strong communication skills, with the ability to explain technical concepts to non-technical staff.
* Experience with Microsoft 365, Windows 10/11, Ubiquity networks, VM ware, and cybersecurity.
* Knowledge of network management, virtualisation, and intranet systems.
Ideally have worked as one of the following: IT Support Engineer, IT Engineer, IT Technician, IT Support Specialist, 1st Line IT Support, 2nd Line IT Support, IT Support Technician, IT helpdesk Technician
What's On Offer:
* Competitive salary, reflecting your experience and leadership potential.
* An opportunity to work at a company recognised as a 'Best Place to Work 2024', where innovation, collaboration, and employee well-being come first.
* A key role in leading impactful IT projects, shaping the future of our technological landscape.
* Professional development opportunities, with a clear path to grow and lead within the organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Chelmsford, England
Start:
Duration:
Salary / Rate: £30000 - £35000 Per Annum
Posted: 2024-10-22 18:55:03
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3rd Line Support Engineer - Luton
Onsite work 5 days per week
Salary up to £40k + on call bonus up to £3k
3rd Line support Engineer required for a leading client based in Luton.
My client is currently seeking a 3rd Line Support Engineer to come on board to provide comprehensive support for all electronic communication systems on-site, while also taking a leading role in driving technology change and improvement projects and managing external support agreements.
Your primary responsibility will be to handle escalated calls from the Service Desk, offering advanced support to diagnose and resolve complex IT incidents and issues.
As the first point of contact for the 1st and 2nd line support teams, you will manage fault reports and respond to IT support requests from end users.
Additionally, you will coordinate with all IT team members to ensure that issues beyond your scope are promptly escalated to the appropriate internal or external parties, aiming for quick resolution.
Key skills and responsibilities,
, Strong 3rd Line Support Experience, Take ownership of, investigate, and resolve escalated IT support issues in accordance with agreed SLAs., Analyse recurring issues (Problem Management) and work to identify and address root causes., Monitor and ensure system availability, performance, and security., 2nd line support within an enterprise environment., Strong troubleshooting and problem-solving skills across diverse systems, infrastructure, and architecture, including but not limited to Microsoft Active Directory, Windows Desktop & Server OS, DNS & DHCP, Office 365, and VMware., Proficient in networking and TCP/IP troubleshooting., Excellent analytical skills, with a proactive approach to learning and addressing unfamiliar topics to ensure successful resolutions., Strong team-oriented mindset, with clear and professional communication, maintaining a customer-focused approach., Ability to work independently, using initiative to manage support requests to a high standard., Familiarity with IT Service Management best practices, preferably ITIL processes., Assist with IT project delivery by installing, configuring, and commissioning end-user devices, servers, and other infrastructure components., Provide technical coaching and mentoring to support team members., Develop, maintain, and update procedures and training materials for the IT team., Participate in the support on-call rotation.
Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. ....Read more...
Type: Permanent Location: Luton, England
Salary / Rate: Up to £40000 per month
Posted: 2024-10-18 15:48:17