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A global engineering and animation company is seeking a Senior Product Manager to communicate value propositions for their cutting-edge technology products.
The Senior Product Manager will be responsible for liaising between engineering teams and commercial teams.
Key job responsibilities
Provide first line technical support to the company and internationally, using various methods: telephone, email, desktop sharing and IM
Create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos and working examples using 3rd party software
Test new software and hardware to quality assure the company products for release
Assist the Sales team by developing effective demonstrations to prospective clientele
Customer Software Support skills
Able to undertake domestic and international travel
Excellent presentation skills
Self motivated and resourceful in finding solutions by working with others
Good computer skills using a variety of Windows desktop applications ....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30000 - £35000 Per Annum Bonus, full package
Posted: 2025-04-17 15:01:52
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Developer, C++, C# - Software House - Isle of Wight
(Tech stack: C++/C# Developer, C++, C#, .NET Framework, .NET Core, WinForms, WPF, Microsoft SQL Server, Azure DevOps, Visual Studio, Multithreading, Programmer, Software Engineer, Architect, C++/C# Developer)
Our client is a long-established software house headquartered on the stunning Isle of Wight, with a reputation for delivering high-performance, enterprise-level solutions to a global client base.
With exciting new projects in the pipeline and a rapidly growing customer portfolio, they are seeking a passionate and talented C++/C# Developer to join their expanding development team.
As a C++/C# Developer, you will work on innovative projects, designing and developing robust, scalable software using the latest Microsoft technologies.
You'll play a key role in the full development lifecycle - from architecture and design through to implementation and support - all while collaborating with a tight-knit, agile team in a friendly and forward-thinking environment.
Successful candidates should have strong knowledge of C++, C#, and Microsoft technologies such as the .NET Framework/.NET Core.
A solid understanding of multithreading, WinForms or WPF, and SQL Server is highly desirable.
Experience with Azure, Azure DevOps, or Visual Studio is a plus.
Whether you've spent your career mastering desktop applications or you're now venturing into modern cloud-based systems, this company provides the space and support to grow your skills further.
All C++/C# Developer positions come with the following benefits:
25 days annual leave + Bank Holidays
37 hour work week
Annual bonus scheme
Early finish on Fridays.
Health Care Plan
Pension scheme
Location: Isle of Wight, UK / Office-based
Salary: £40,000 - £55,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading technology recruitment agency; we can help you make the right career decisions!
NOIRTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: Isle of Wight, England
Start: ASAP
Salary / Rate: £40000 - £55000 per annum + + Bonus + Benefits + Pension
Posted: 2025-04-14 02:02:47
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2nd Line IT Support Engineer
2nd Line IT Support Engineer - Social Messaging Platform - Horsham, West Sussex
(Tech stack: 2nd Line IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange, Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2nd Line IT Support Engineer)
In 2012 our client launched a social messaging platform that has been taking the US by storm.
After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the Microsoft / Windows technology stack.
You will be joining a collaborative IT team supporting a Windows-based environment and providing support across a range of user devices including PCs, laptops and mobile phones.
You will be the go-to person for escalated support queries and play a vital role in ensuring end users remain productive and satisfied with the IT service provided.
Successful 2nd Line IT Support Engineer (Windows) candidates should be able to demonstrate strong knowledge of some or all of the following (training will be provided into any technologies you do not have exposure to): Windows 10/11, Office 365, Active Directory, basic Azure admin, Microsoft Endpoint Manager/Intune, Exchange Online and general desktop / laptop troubleshooting.
Experience with mobile device support (iOS/Android), ticketing systems and remote access tools is highly desirable.
ITIL foundation knowledge would be a bonus but is not essential.
All 2nd Line IT Support Engineer (Windows) positions come with the following benefits:
Stock worth £15,000.
The stock would be in their parent company (a multi-billion dollar company).
You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£4,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package - including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, West Sussex, UK.
Please note you will be expected travel to various offices hence you will require a valid driver's licence.
Salary: £30,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
NOIRUKREC
NC/MJ/ITSU ....Read more...
Type: Permanent Location: Horsham, England
Start: ASAP
Posted: 2025-04-14 02:01:22
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IT Support Analyst
End User Technical Support
Didcot, Abingdon, Oxford, Oxfordshire
@mecscomms is recruiting for a contract - End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment.
The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies.
If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc.
I'm keen to hear from you.
Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line.
Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE
Base: Office based on site, 5 days per week
Nature: Full time, temporary contract, Inside IR35
Duration: 24+ month contract
Hours: Monday - Friday, 09.00 - 17.30
Gross Rate: £30.00 per hour
Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp
Key Activity:
, Desktop support
, Troubleshooting
, Problem solving
, Diagnostics
, Hardware & software management
, Networking
, Installation, maintenance & configuration
, System monitoring
, IT inventory management
, Knowledgebase maintenance
, Trouble ticket management
Overview:
The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat.
Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills.
Responsibilities:
, Provide first-line technical support to end-users, in person or via email, phone or chat
, Diagnose, troubleshoot & resolve hardware & software issues
, Install, configure & maintain computer systems, applications & peripherals
, Manage user accounts, permissions & access control within Active Directory
, Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices)
, Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues
, Document & track support requests using a ticketing system, ensuring timely resolution
, Provide user training on IT systems, security best practices & new technologies
, Ensure compliance with IT policies & cybersecurity protocols
, Collaborate with cross-functional IT teams to resolve complex issues & improve system performance
, Assist with software updates, patches & system upgrades
, Conduct routine system checks to ensure optimal performance & security
, Participate in IT projects, system migrations & business-wide technical initiatives
Candidate Profile:
Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level.
You'll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks.
You'll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions.
Your skills, experience & attributes should include as many of the following as possible:
, Bachelor's degree in Information Technology, Computer Science or a related field
, Experience in technical support, customer support or network troubleshooting
, Strong knowledge of Windows & Mac OS environments
, Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications
, Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN)
, MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory)
, Cyber security (intrusion prevention & detection, threat management, PCI compliance)
, Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype)
, SharePoint administration
, TCP/IP networking, switches, routers, firewalls & protocols
, Experience with remote support tools & IT ticketing systems
, Knowledge of ITIL best practices (preferred)
, Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Abingdon, England
Start: ASAP
Duration: 12 months+
Salary / Rate: Negotiable dependant on experience
Posted: 2025-03-27 07:58:05
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Up to £30,000 DoE + BenefitsAre you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line IT Support Technician to join their dynamic team.
This is an excellent opportunity to work with a supportive team, gain hands-on experience and grow within a thriving IT solutions company.?Our client provides expert IT solutions tailored to keep the customers businesses running smoothly.
Whether they're a start-up, small business or large enterprise, their team ensures their client's technology works efficiently, securely and without interruption.
They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment.As a 1st Line IT Support Technician, you will act as the first point of contact for all client enquires, providing exceptional technical support and troubleshooting IT issues efficiently.
All work is Windows cloud based systems so an understanding of Office365 is essential.You'll benefit massively from working within a small, friendly team including a lot of personal one to one training to ensure you have everything you need.
Key Responsibilities
You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems
Providing 1st line support via phone and remote access but also visiting client's sites when required.
Working with cloud-based systems.
Microsoft Office and Windows 10 and 11 administration and troubleshooting.
Developing a deeper understanding of the technology involved.
Skills & Experience
Experience of working in an IT Support role, hitting targets and meeting SLAs.
Good knowledge of desktop technologies for Windows 10 and Windows 11, Microsoft Office / Office365
SharePoint, OneDrive and Teams administration and troubleshooting.
A Team Player who enjoys working within a business that supports one another and nurtures their staff.
Maintenance and troubleshooting of printers
Good communication skills - written and verbal
Ability to work as part of a team, diagnose faults and find solutions whilst maintaining strong relationships with customers
Able to follow agreed procedures and documentation
User administration of Microsoft Server / Office365
A base understanding of networking protocols and devices (particularly Draytek Zyxel)
A clean driving licence and vehicle for very occasional visits to client sites
If you are a dedicated and detail-oriented IT Support Technician looking for a new dynamic role, we would love to hear from you.
Apply now! ....Read more...
Type: Permanent Location: Windsor, England
Start: ASAP
Salary / Rate: £25000.00 - £30000.00 per annum + DoE + Benefits
Posted: 2025-03-26 09:03:24
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2nd Line Support Engineer - Service Desk - Plymouth
Onsite work
Full driving license is required for this role
Salary up to £32.5k
2nd Line Support Engineer required for a leading client based in Plymouth.
My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team in a unique split-role position.
This role is divided equally between onsite and multiple client sites.
This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider.
In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills.
Key skills and responsibilities,
, Provide Second Line technical support across desktops, servers, networks, and cloud services., Deliver on-site support for a high-security client, ensuring strict compliance with security policies., Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person., Support Microsoft 365, Windows Server, and networking technologies., Proven experience in Second Line IT Support., Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD)., Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)., Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management)., Excellent communication skills with the ability to engage professionally with clients., A full driving licence (client site visits required)., Eligibility to obtain Security Clearance (SC level or higher)
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Plymouth, England
Start: ASAP
Salary / Rate: £30000 - £32500 per annum
Posted: 2025-03-24 11:36:13
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Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites.
This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:, Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works , Perform system software and firmware upgrades, Monitor operation performance monitoring and data assessment, Provide phone support and remote diagnostics to customers, Troubleshoot equipment located at BESS sites, Manage spare parts, Responsible for safety work complying with local safety regulations and safety standards , Conduct risk assessment and implement safety measures, Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips, Assist the in-house system engineering group in product development and/or project work, Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:, Qualification in an electrical/ electro-mechanical discipline, Previous electrical or multi skilled maintenance experience, Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting), Qualification of working on Site safely, This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:, Working experience with BESS, Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers, Previous HVAC training and F-Gas qualification, Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols, C&G2391-5 Test & Inspect or equivalent , Familiar with BS7671, HV authorised personField Service Engineer (BESS) - We offer:, Competitive salary based on experience and qualification, Holidays , Workplace pension, Full training, company van, sim card, fuel card and laptop will be provided, Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application.
All successful candidates will be contacted as soon as possible. ....Read more...
Type: Permanent Location: Bristol, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + +DOE +Van, Fuel Card & OT
Posted: 2025-03-21 10:57:41
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Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe Field Service Engineer (BESS) will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites.
This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:, Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works , Perform system software and firmware upgrades, Monitor operation performance monitoring and data assessment, Provide phone support and remote diagnostics to customers, Troubleshoot equipment located at BESS sites, Manage spare parts, Responsible for safety work complying with local safety regulations and safety standards , Conduct risk assessment and implement safety measures, Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips, Assist the in-house system engineering group in product development and/or project work, Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:, Qualification in an electrical/ electro-mechanical discipline, Previous electrical or multi skilled maintenance experience, Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting), Qualification of working on Site safely, This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:, Working experience with BESS, Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers, Previous HVAC training and F-Gas qualification, Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols, C&G2391-5 Test & Inspect or equivalent , Familiar with BS7671, HV authorised personField Service Engineer (BESS) - We offer:, Competitive salary based on experience and qualification, Holidays , Workplace pension, Full training, company van, sim card, fuel card and laptop will be provided, Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application.
All successful candidates will be contacted as soon as possible. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + +DOE +Van, Fuel Card & OT
Posted: 2025-03-21 10:57:39
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Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites.
This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:, Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works , Perform system software and firmware upgrades, Monitor operation performance monitoring and data assessment, Provide phone support and remote diagnostics to customers, Troubleshoot equipment located at BESS sites, Manage spare parts, Responsible for safety work complying with local safety regulations and safety standards , Conduct risk assessment and implement safety measures, Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips, Assist the in-house system engineering group in product development and/or project work, Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:, Qualification in an electrical/ electro-mechanical discipline, Previous electrical or multi skilled maintenance experience, Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting), Qualification of working on Site safely, This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:, Working experience with BESS, Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers, Previous HVAC training and F-Gas qualification, Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols, C&G2391-5 Test & Inspect or equivalent , Familiar with BS7671, HV authorised personField Service Engineer (BESS) - We offer:, Competitive salary based on experience and qualification, Holidays , Workplace pension, Full training, company van, sim card, fuel card and laptop will be provided, Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application.
All successful candidates will be contacted as soon as possible. ....Read more...
Type: Permanent Location: Dartford, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + +DOE +Van, Fuel Card & OT
Posted: 2025-03-21 10:57:38
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Technical Support EngineerBack-Office SolutionsMaidstone, KentUp to £36,000
We're working with a leader in outsourced back-office solutions to search for a Technical Support Engineer to join them on-site at their new offices just outside of Maidstone.
The organisation has technology at their core and utilises bespoke software platforms to consult with their customers and provide back-office outsourcing solutions to SMEs across the UK.
This role will lean more on project delivery.
Key Responsibilities:, Provide 1-3rd Line Support to 100+ users., End-to-end technical project delivery., Ensure seamless operation and security of IT infrastructure.
Background required:, Strong technical support background covering Windows 10/11 Desktop, Windows Server 2019+, Firewalls, VPNs, Hyper-V/Server Virtualisation, M365 administration/configuration., Some project delivery experience., Working independently rather than part of a larger/wider team.
What's on offer:, Starting salary up to £36,000, 26 and a half days leave + bank holidays (increasing with service), Buy and sell holiday scheme, Private Healthcare Insurance + Virtual Private GP, Retail Discounts, Pension, Income Protection, Life Cover + much more
....Read more...
Type: Permanent Location: Maidstone, England
Start: asap
Salary / Rate: £30000 - £36000 per annum
Posted: 2025-03-18 09:21:54
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About the Role:
We are seeking an experienced Level 2 Support Analyst to join a dynamic IT team in Queensland.
This role is ideal for a highly skilled professional with strong technical expertise, excellent problem-solving skills, and a passion for providing exceptional IT support.
You will be responsible for handling escalations, assisting Level 1 technicians, managing IT infrastructure, and ensuring smooth IT operations within the organization.
Key Responsibilities:
Provide Level 2 technical support and troubleshoot IT issues efficiently.
Assist Level 1 technicians and escalate issues to Level 3 when necessary.
Maintain and support network infrastructure, including firewalls, switches, and PCs.
Administer and support Microsoft Intune and Azure environments.
Perform hardware imaging and asset management.
Monitor and manage IT service tickets, SLAs, and ITSM systems.
Work closely with internal stakeholders to ensure seamless IT support.
Apply ITIL best practices for incident, problem, and change management.
Provide exceptional customer service and maintain strong communication with end users.
Key Requirements:
8+ years of experience in IT support.
Advanced knowledge of TCP/IP, Linux OS, and Windows Operating Systems.
Strong expertise in networking, hardware stacks, firewalls, and security protocols.
Proficiency in Microsoft Intune and Azure administration.
Demonstrated experience in IT asset management and imaging.
ITIL and ITSM experience, with a strong understanding of SLA management.
Ability to manage stakeholder expectations and provide effective IT solutions.
Strong communication skills and a team-oriented mindset.
What's in It for You?
Work with a dynamic and supportive IT team.
Gain valuable experience in a fast-paced IT environment.
Competitive contract rate.
Opportunity to expand your technical expertise and career growth.
If you're a Level 2 Support Engineer looking to take the next step in your career, we'd love to hear from you!
If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
....Read more...
Type: Contract Location: Brisbane CBD, Brisbane, Australia
Start: ASAP
Duration: 6 months
Salary / Rate: AU$49 - AU$51 per hour
Posted: 2025-03-11 00:36:48
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IT/ Data Engineer
Location- Central London
Salary- Up to £40,000
Experience level- 2 years
Duties and responsibilities - What you will be doing
, Data Visualisation and reporting using Power BI Desktop.
, Data Integration using Extract/Transform/Load processes from multiple data source (SQL, SharePoint, Salesforce, Excel, etc).
, Supporting with several well-structured Data Analysis Projects, including interpreting briefs, scoping projects, carrying out data collection, cleaning and categorising data, analysing data and generating insights, and visualising and presenting results and making recommendations.
, IT Applications Support - business applications and systems include: PIMRa (PLM), WinMan (ERP), REST API's, PixSell, Office 365, Active Directory and all systems integrations
, Data consolidation & Preparation for PLM implementation
, Ensure Jira ticketing system is kept up to date and staff receive timely updates on their requests
, Liaise with 3rd party developers on new & existing projects
, Set up and maintenance of client PCs, printers, and phones systems(3CX)
, Updating documentation - methodologies, findings, and process.
What we need from you
, Good knowledge of PC hardware set-up and configuration
, Knowledge of SQL Server to manipulate and analyse datasets
, Proficiency in Power BI - designing and managing dashboards
, Python experience would be desirable.
, Strong computer skills including MS Office and Email (Advanced Excel skills are essential.)
, Hands-on IT support - full range of Tier 1 and Tier 2 end-user support from service provisioning to retirement, including appropriate escalation where necessary
, A passion for working with data, including high-quality and accurate work, and an ability to summarise key findings in simple terms.
, Strong knowledge of Microsoft based operating systems (Windows 10/11)
, Capability of working in a team and collaborating with and supporting colleagues.
, The ability to change priorities quickly, and the capacity to handle multiple tasks in a fast-paced, changing environment
, The ability to work independently but also with colleagues
, A positive attitude and work ethic.
Apply now or share your CV to lukeg@justit.co.uk
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £30000.00 - £40000.00 per annum
Posted: 2025-03-10 10:16:51
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3rd Line Support Engineer - Milton Keynes
5 Days per week onsite - £35,000 - £40,000
3rd Line Support Engineer required for a leading client based in Milton Keynes.
My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more.
Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.
Key skills:, Strong 3rd Line support experience, Conduct administration tasks for server operating systems, Collaborate with RDS, Citrix, and Hyper-V technologies., Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices, Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc, Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA., Administer backup technologies and antivirus/security software.
* Execute cable patching and utilise remote access tools., Leverage ITSM tools for streamlined service delivery., Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks., Possess outstanding customer service and communication aptitudes., Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.
Interested!?! Please send your up to date CV to Lewis Rushton at Crimson for review.Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
http://info.crimson.co.uk/referafriendCrimson are acting as an employment business in regards to this vacancy. ....Read more...
Type: Permanent Location: Milton Keynes, England
Start: ASAP
Salary / Rate: £30000 - £40000 per annum
Posted: 2025-03-10 09:10:58
