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Onsite & Remote IT Support TechnicianLocation: Central LondonSalary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support.
This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements Essential Skills and personal qualities
Communication Pro: Exceptional written and verbal communication skills.Tech Savvy: Experience with managing both PCs and Macs in a business environment.Cloud and Software: Familiarity with managing Office 365 or G Suite environments.Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.Security Skills: Experience with firewalls, security software, and modern internet technologies.Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won't be touching security or client servers (In house servers in place).
You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email soniab@justit.co.uk and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: London, England
Start: 08/07/2025
Posted: 2025-07-28 09:03:37
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IT Support Engineer
Buckinghamshire
£32,000 - £35,000 + Pension + Holidays + Career Progression + 'Immediate Start'
Join a long-established, forward-thinking construction and engineering business as an IT Support Engineer, providing hands-on support across a busy and expanding office environment.
Working full-time in the office, you'll ensure day-to-day technical operations run smoothly, helping staff stay connected and productive.
This is an excellent opportunity for an IT support professional with a proactive mindset and strong troubleshooting skills.
You'll take ownership of first- and second-line support tasks, manage hardware and software, and ensure internal systems and networks remain reliable and secure.
Working directly with all departments, communication and problem-solving will be key.
This well-regarded organisation delivers complex, high-value projects across the UK, offering the chance to grow with the business and develop your IT skillset in a dynamic, team-focused environment.
Your Role As An IT Support Engineer Will Include:
Providing 1st and 2nd line support to internal users (desktop, hardware, software, network issues)
Setting up and maintaining user accounts, devices, and system access
Managing hardware inventory, procurement, and setup
Working on site in Buckinghamshire 5 days a week, Monday to Friday (8am-6pm)
As An IT Support Engineer You Will Have:
Experience in a 1st/2nd line IT support role
A proactive and organised approach to troubleshooting and task management
Excellent communication and interpersonal skills
Right to work in the UK (no sponsorship available)
Keywords: IT Support Engineer, Desktop Support, Helpdesk Engineer, 1st Line Support, 2nd Line Support, Technical Support, Windows Support, Office365, Construction IT Support, IT Technician, IT Support Buckinghamshire, Onsite IT Jobs, Office-Based IT, IT Admin Jobs ....Read more...
Type: Permanent Location: Buckinghamshire, England
Start: ASAP
Salary / Rate: £32000 - £35000 per annum + + Pension + Holidays
Posted: 2025-07-24 17:55:33
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IT Support Engineer
Buckinghamshire
£33,000 - £36,000 + Travel Allowance + Private Healthcare + Pension + Holidays + Career Progression + 'Immediate Start'
Join a long-established, forward-thinking construction and engineering business as an IT Support Engineer, providing hands-on support across a busy and expanding office environment.
Working full-time in the office, you'll ensure day-to-day technical operations run smoothly, helping staff stay connected and productive.
This is an excellent opportunity for an IT support professional with a proactive mindset and strong troubleshooting skills.
You'll take ownership of first- and second-line support tasks, manage hardware and software, and ensure internal systems and networks remain reliable and secure.
Working directly with all departments, communication and problem-solving will be key.
This well-regarded organisation delivers complex, high-value projects across the UK, offering the chance to grow with the business and develop your IT skillset in a dynamic, team-focused environment.
Your Role As An IT Support Engineer Will Include:
Providing 1st and 2nd line support to internal users (desktop, hardware, software, network issues)
Setting up and maintaining user accounts, devices, and system access
Managing hardware inventory, procurement, and setup
Working on site in Buckinghamshire 5 days a week, Monday to Friday (8am-6pm)
As An IT Support Engineer You Will Have:
Experience in a 1st/2nd line IT support role
A proactive and organised approach to troubleshooting and task management
Excellent communication and interpersonal skills
Right to work in the UK (no sponsorship available)
Keywords: IT Support Engineer, Desktop Support, Helpdesk Engineer, 1st Line Support, 2nd Line Support, Technical Support, Windows Support, Office365, Construction IT Support, IT Technician, IT Support Buckinghamshire, Onsite IT Jobs, Office-Based IT, IT Admin Jobs ....Read more...
Type: Permanent Location: Buckinghamshire, England
Start: ASAP
Salary / Rate: £33000 - £36000 per annum + + Travel Allowance + Holidays
Posted: 2025-07-14 10:50:50
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Onsite & Remote IT Support Technician
Location: Central London
Salary: £35,000
About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You'll be the primary point of contact for clients, providing both on site and remote support.
This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
Communication Pro: Exceptional written and verbal communication skills.
Tech Savvy: Experience with managing both PCs and Macs in a business environment.
Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
Security Skills: Experience with firewalls, security software, and modern internet technologies.
Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won't be touching security or client servers (In house servers in place).
You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Up to £40000.00 per annum
Posted: 2025-07-01 15:52:48
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An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26150 - £26150 Per Annum
Posted: 2025-06-25 10:20:50
