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Art Director
JOB DESCRIPTION DAP is looking for an experienced and driven Art Director to lead our in-house creative services and growing studio team, translating strategic marketing goals into innovative creative strategies. This role is critical in developing and maintaining our DAP brand's artistic direction while supporting projects across video, photography, social-first content, digital marketing assets, packaging, sales collateral and more. You'll work closely with cross-functional teams to ensure all creative deliverables are aligned with brand objectives. This is a unique opportunity to lead a talented in-house creative team and liasoning with creative agencies, driving the creative process from concept to production while ensuring consistent, high-quality brand storytelling across all platforms. Responsibilities Strategic Leadership Develop and implement creative strategies aligned with marketing goals and brand vision. Propose innovative ideas and concepts that elevate the brand's aesthetic and engage target audiences. Stay on top of industry trends, design technologies, and AI tools, introducing advancements into workflows. Creative Direction Lead the conceptualization and design of omni-channel projects, including videos, photography, social media content, in-store displays, packaging, and e-commerce assets. Ensure consistency in brand aesthetics and visual style across all touchpoints. Provide art direction for photoshoots and video production from pre-production through post-production. Team and Project Management Manage and mentor a team of designers and studio leads, fostering an environment of collaboration and growth. Effectively coordinate with Brand Strategists, Product Managers, and the Digital Marketing Team to align creative execution with business objectives. Presentation and Stakeholder Collaboration Present designs and creative concepts to internal stakeholders, gathering feedback and approvals. Partner with external creative agencies to extend creative resources as needed for larger campaigns. Requirements Bachelor's degree in graphic design, Marketing, Fine Arts, or a related field. 12+ years of experience in creative direction with an advertising agency, in-house marketing team, post-production house, or digital marketing agencies, preferably in B2C industries, and experience working with large-scale brands. Proven leadership and team management skills with the ability to inspire, mentor, and challenge teams to deliver their best work. Proficient in Microsoft Office and relative project management and team collaboration software. Advanced Adobe Creative Suite skills, proficient in all applicable software. A portfolio with relevant work experience and examples required with resume. Skills and qualifications: Exceptional conceptual design skills with a knack for blending creativity with functionality. Minimum 7 years of experience in the relevant field. A proven track record of directing successful campaigns for omni-channel marketing efforts. Experience implementing automation or AI advancements within creative workflows. Passion for storytelling and delivering fresh ideas that resonate with diverse audiences. Advanced knowledge of design principles, typography, and brand development. Hands-on experience in design working with Adobe Creative Suite. Excellent time management skills, with the ability to balance multiple priorities in a fast-paced environment. Adept at managing production budgets and schedules, ensuring efficient allocation of resources. A collaborative mindset and excellent communication skills to clearly convey creative direction and brand messaging across teams and vendors. Leadership Traits Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills. Is clear, concise and persuasive. Experience creating and presenting business proposals, handling objections and overcoming obstacles Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and teamwork. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team. Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do! Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $100,000 to $140,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs that support a good work life balance and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ Celebrating 160 Years of Legacy & Leadership - DAP Global Inc.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland Posted: 2025-11-08 14:08:27 -
Sanitation Worker
JOB DESCRIPTION Basic Function and Scope of Responsibilities: Sanitation is responsible for all activities involved in maintaining the cleanliness and food safe environment of the Processing facility, surrounding area and equipment. Reports to the Production supervisor and receives direction concerning sanitation activities. Perform daily sanitation of all processing lines and mixing rooms. Ensure food safety and food defense in the plant. Promotes a safe work environment through knowledge of the sanitation program and commitment to a safe workplace for all. Ensures that staff are informed of corporate safety requirements and that safety is a priority in day to day functions. Develops and implements new methods, procedures, and systems to improve quality and food safety performance, determine and implement corrective actions. Follow best practices for safety, SDS guidelines, and the proper use of personal protective equipment. Responsible for filling out daily sanitation logs, performance reports and shift paperwork. Regularly complete training in methods of improving sanitation processes Makes certain that all areas are kept clean of waste, debris, and liquids to avoid safety hazards Ensures that at the end of the shift all documentation pertinent to sanitation. Maintains effective communications between the Manager and shift supervisors. Other duties as assigned by manager. Training, Skills, Knowledge and/or Experience: Must possess good reading, writing and math skills. Must always be safety conscious. Must be able to lift up to 60 lbs. Must be self-directed and able to work without close supervision Willing and able to work overtime as needed Hardworking, dependable, and safety conscious Bilingual - English/Spanish is preferred Willingness to work varied shifts, including nights, weekends and holidays Strong quantitative skills, interpersonal skills and the ability to think critically. Ability to effectively plan, organize and prioritize work. Read and understand chemical labels. Read and understand HACCP along with SQF and OSHA requirements. Demonstrated ability to motivate and train employees ABOUT US Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs. NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets. Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions. Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Type: Permanent Location: Elgin, Illinois Posted: 2025-11-08 14:08:12 -
Senior Construction Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval. Metrics: Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities Communications: Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD Specification Development Stage: Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep. Pre-Bid Stage: Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage: Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements Pre-construction Stage: Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties Construction Stage: Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Oklahoma City, Oklahoma Posted: 2025-11-08 06:09:06 -
Art Director
JOB DESCRIPTION DAP is looking for an experienced and driven Art Director to lead our in-house creative services and growing studio team, translating strategic marketing goals into innovative creative strategies. This role is critical in developing and maintaining our DAP brand's artistic direction while supporting projects across video, photography, social-first content, digital marketing assets, packaging, sales collateral and more. You'll work closely with cross-functional teams to ensure all creative deliverables are aligned with brand objectives. This is a unique opportunity to lead a talented in-house creative team and liasoning with creative agencies, driving the creative process from concept to production while ensuring consistent, high-quality brand storytelling across all platforms. Responsibilities Strategic Leadership Develop and implement creative strategies aligned with marketing goals and brand vision. Propose innovative ideas and concepts that elevate the brand's aesthetic and engage target audiences. Stay on top of industry trends, design technologies, and AI tools, introducing advancements into workflows. Creative Direction Lead the conceptualization and design of omni-channel projects, including videos, photography, social media content, in-store displays, packaging, and e-commerce assets. Ensure consistency in brand aesthetics and visual style across all touchpoints. Provide art direction for photoshoots and video production from pre-production through post-production. Team and Project Management Manage and mentor a team of designers and studio leads, fostering an environment of collaboration and growth. Effectively coordinate with Brand Strategists, Product Managers, and the Digital Marketing Team to align creative execution with business objectives. Presentation and Stakeholder Collaboration Present designs and creative concepts to internal stakeholders, gathering feedback and approvals. Partner with external creative agencies to extend creative resources as needed for larger campaigns. Requirements Bachelor's degree in graphic design, Marketing, Fine Arts, or a related field. 12+ years of experience in creative direction with an advertising agency, in-house marketing team, post-production house, or digital marketing agencies, preferably in B2C industries, and experience working with large-scale brands. Proven leadership and team management skills with the ability to inspire, mentor, and challenge teams to deliver their best work. Proficient in Microsoft Office and relative project management and team collaboration software. Advanced Adobe Creative Suite skills, proficient in all applicable software. A portfolio with relevant work experience and examples required with resume. Skills and qualifications: Exceptional conceptual design skills with a knack for blending creativity with functionality. Minimum 7 years of experience in the relevant field. A proven track record of directing successful campaigns for omni-channel marketing efforts. Experience implementing automation or AI advancements within creative workflows. Passion for storytelling and delivering fresh ideas that resonate with diverse audiences. Advanced knowledge of design principles, typography, and brand development. Hands-on experience in design working with Adobe Creative Suite. Excellent time management skills, with the ability to balance multiple priorities in a fast-paced environment. Adept at managing production budgets and schedules, ensuring efficient allocation of resources. A collaborative mindset and excellent communication skills to clearly convey creative direction and brand messaging across teams and vendors. Leadership Traits Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills. Is clear, concise and persuasive. Experience creating and presenting business proposals, handling objections and overcoming obstacles Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and teamwork. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team. Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do! Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $100,000 to $140,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs that support a good work life balance and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ Celebrating 160 Years of Legacy & Leadership - DAP Global Inc.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland Posted: 2025-11-08 06:09:03 -
Field Engineer PAC
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Field Engineering team supports projects with diverse scopes of work. As a Field Engineer, you will be responsible for organizing, researching, and documenting cross-departmental assignments that contribute to the growth and operational excellence of Pure Air Control Services, a division of Weatherproofing Technologies, Inc. ESSENTIAL DUTIES AND RESPONSIBILITIES: Read and interpret blueprints, technical drawings, schematics, and computer-generated reports. Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project. Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology. Gather and analyze large amounts of technical data, drawings, and field notes to develop a clear understanding of building HVAC systems. Translate incomplete or fragmented information into accurate system concepts, identifying key mechanical, electrical, and control components. Evaluate project requirements, specifications, and system layouts to determine where company products and solutions can be effectively integrated. Clearly explain technical observations and engineering assessments to project managers, sales teams, and operations staff in both verbal and written form. Prepare concise reports highlighting system conditions, risks, and recommended actions, tailored for both technical and non-technical audiences. CERTIFICATES, LICENSES, REGISTRATIONS: Bachelor's degree in mechanical engineering field (preferred) Ability to obtain Engineer Intern certification (preferred) Minimum of 3 years of experience in the HVAC industry, including design consulting, commissioning, or test and balance. CxA (Certified Commissioning Authority) or CxT (Certified Commissioning Technician) certification preferred; candidates actively pursuing certification will also be considered. OTHER SKILLS AND ABILITIES: Working knowledge of Heating, Ventilation, and Air Conditioning systems. Familiarity with current building, energy, and mechanical codes and standards. Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.). Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing. Customer service oriented. Proficient computer skills and strong technical writing skills. Proficient in Microsoft Office Suite (Word, Excel, and Outlook). Well organized and possess superior time management abilities to support several projects simultaneously. Self-motivated and self-directed while remaining a team player. Ability to travel out of state up to 50% of the time. This role offers the opportunity to expand into project management responsibilities, with Field Engineers eventually overseeing small projects and coordinating with internal teams to ensure successful delivery. The salary range for applicants in this position generally ranges between $58,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida Posted: 2025-11-07 22:09:56 -
Operations Director
Operations Director London £100,000 - £150,000 + Directorship + Dividends + Training + Opportunity to build a team + Holiday + Immediate Start As an Operations Director you will be responsible for growing a Digital Construction Specialist in the UK, introducing the service provided to potential clients in the UK. Build your own team to grow the business and work alongside a company that operates across Europe. You will have the opportunity to make a real difference and grow a company that is known for the excellent service it provides.This is a company that has been recently established yet grown across the globe. Working in a company that has grown year on year having Directorship will allow you to put your roots down for the long term. As an operations director there is no limit on what you can achieve in this role as you grow the UK business. Your role as Operations Director will include: *Attending meetings with prospective clients working on winning new business for the company *Attending events in order to introduce the company to prospective clients As an Operations Director you will need: * Strong engineering background and clients that you can introduce with the business (BIM, building services, or similar) * Sales/marketing background that will allow you to progress the development of the company *A commitment to a long term vision with a newly established company and a willingness to understand and grow the business If you're interested in the Opportunity - call Sonny on 07537153909 or apply today in confidence. Key words: Operations Director, Business Development Management, Digital Construction Specialists, BIM, Mechanical, Electrical, London, Operations ....Read more...
Type: Permanent Location: London, England Start: ASAP Salary / Rate: £100000 - £150000 per annum + + Directorship + Dividends Posted: 2025-11-07 16:55:10 -
Relocation Manager
Role: Relocation Manager Location: Near Paddock Wood Salary: £35,000-£38,000 DOE Contract: Permanent (Hybrid) Hours: Mon-Fri 8am-5pm (office-based) or 9am-6pm (remote) Our client is a bespoke relocation company specialising in tailored moving solutions, logistics, and secure warehousing facilities. As a Relocation Manager, you will be the primary contact for clients, ensuring a seamless door-to-door transportation service. You will coordinate all aspects of specialist moves, particularly in fine art logistics, contributing directly to the company's reputation for exceptional service and client satisfaction. This role requires candidates to be fluent in French (both verbal and written). Responsibilities: - Coordinate all aspects of door-to-door moves for clients. - Act as the single point of contact for assignees. - Arrange pre-move surveys and provide accurate quotes. - Book and manage approved supplier partners effectively. - Monitor and track shipments, providing regular updates. - Ensure data integrity in the operational system. - Prepare sales invoices and approve supplier costs. Requirements: - Fluent in French (both verbal and written). - Experience within the Removals industry. - A customer-focused approach with great communication skills. - Experience in Domestic & International Household Goods (HHG's) Forwarding. - High attention to detail and accuracy in your work. - Proficient with technology and operational systems. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market... ....Read more...
Type: Permanent Location: Paddock Wood, England Start: 17/11/2025 Salary / Rate: £35000 - £38000 per annum + + Benefits Posted: 2025-11-07 16:24:48 -
Senior Product Manager
Senior Product Manager - Automotive Aftermarket We're recruiting a Senior Product Manager / Commercial Manager to join a well-established and growing automotive aftermarket business known for its customer focus, innovation, and collaborative team environment. This is a pivotal role where you'll lead the commercial function across product development, pricing, strategy, and market competitiveness. This is an exciting opportunity for either an experienced Commercial Manager, or an ambitious Senior Product Manager or Pricing Manager / Procurement Manager ready to step up or across and demonstrate they have what it takes to succeed at a senior level. Salary - Up to £70K basic plus Bonus (up to £10K) + Pension - 20 days hols (plus BH 28 days) + Pension + Health Care (after qualifying period) Ideal Location - Wiltshire - Swindon, Chippenham, Trowbridge, Salisbury As Commercial Manager, you will: Lead the Commercial Department, spanning product and commercial development Define and execute product and pricing strategy, aligned with company goals Work cross-functionally with Sales, Supply Chain, Marketing, Technical, and Purchasing Oversee the full product lifecycle, from concept to end-of-life Maintain catalogue accuracy (TecDoc, MAM) and improve market performance Develop pricing strategies and conduct in-depth competitor and market analysis Introduce new commercial initiatives that challenge and outperform competitors Support the Sales team with technical product insight, cross-referencing, and sourcing Use data to build pricing models, improve forecasting, and track trends Present clear strategies and results to internal stakeholders What We're Looking For: 2+ years in the automotive aftermarket - in a commercial, product, or pricing role Background as a Commercial Manager or Product Manager with leadership potential Strong commercial acumen with a track record of improving performance and margin Confident working cross-functionally and presenting data-driven insight Excellent communication, organisation, and time management skills A creative and competitive mindset - always looking to innovate and improve Driven, analytical, and looking to grow within a progressive business Why Join Us? A strategic leadership role in a respected, growing aftermarket company Room to make a real impact and influence business direction Excellent career development opportunity - future leadership potential Collaborative team culture and supportive senior leadership Apply in Confidence: Send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd - OR call 07398 204832 for a chat in confidence. Job Ref: 4193RCD - Senior Product Manager \ Commercial Manager ....Read more...
Type: Permanent Location: Chippenham, England Start: 07/12/2025 Salary / Rate: £60000 - £80000 per annum + up to £70k basic + bonus (up to £10k) Posted: 2025-11-07 16:00:12 -
Field Engineer PAC
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Field Engineering team supports projects with diverse scopes of work. As a Field Engineer, you will be responsible for organizing, researching, and documenting cross-departmental assignments that contribute to the growth and operational excellence of Pure Air Control Services, a division of Weatherproofing Technologies, Inc. ESSENTIAL DUTIES AND RESPONSIBILITIES: Read and interpret blueprints, technical drawings, schematics, and computer-generated reports. Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project. Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology. Gather and analyze large amounts of technical data, drawings, and field notes to develop a clear understanding of building HVAC systems. Translate incomplete or fragmented information into accurate system concepts, identifying key mechanical, electrical, and control components. Evaluate project requirements, specifications, and system layouts to determine where company products and solutions can be effectively integrated. Clearly explain technical observations and engineering assessments to project managers, sales teams, and operations staff in both verbal and written form. Prepare concise reports highlighting system conditions, risks, and recommended actions, tailored for both technical and non-technical audiences. CERTIFICATES, LICENSES, REGISTRATIONS: Bachelor's degree in mechanical engineering field (preferred) Ability to obtain Engineer Intern certification (preferred) Minimum of 3 years of experience in the HVAC industry, including design consulting, commissioning, or test and balance. CxA (Certified Commissioning Authority) or CxT (Certified Commissioning Technician) certification preferred; candidates actively pursuing certification will also be considered. OTHER SKILLS AND ABILITIES: Working knowledge of Heating, Ventilation, and Air Conditioning systems. Familiarity with current building, energy, and mechanical codes and standards. Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.). Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing. Customer service oriented. Proficient computer skills and strong technical writing skills. Proficient in Microsoft Office Suite (Word, Excel, and Outlook). Well organized and possess superior time management abilities to support several projects simultaneously. Self-motivated and self-directed while remaining a team player. Ability to travel out of state up to 50% of the time. This role offers the opportunity to expand into project management responsibilities, with Field Engineers eventually overseeing small projects and coordinating with internal teams to ensure successful delivery. The salary range for applicants in this position generally ranges between $58,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida Posted: 2025-11-07 14:11:57 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hartford, Connecticut Posted: 2025-11-07 14:11:41 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts Posted: 2025-11-07 14:11:39 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York Posted: 2025-11-07 14:11:36 -
Client Relations Specialist
JOB DESCRIPTION General Purpose of Position: The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service. Duties and Responsibilities: Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff Experience and Education: 1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:11:31 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York Posted: 2025-11-07 14:11:28 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hartford, Connecticut Posted: 2025-11-07 14:11:27 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts Posted: 2025-11-07 14:11:22 -
Client Relations Specialist
JOB DESCRIPTION General Purpose of Position: The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service. Duties and Responsibilities: Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff Experience and Education: 1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:11:20 -
Technical Product Resolution Specialist
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed. EDUCATION: Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable. EXPERIENCE: One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred. OTHER SKILLS AND ABILITIES: Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:10:56 -
Client Relations Specialist
JOB DESCRIPTION General Purpose of Position: The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service. Duties and Responsibilities: Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff Experience and Education: 1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:10:48 -
Technical Product Resolution Specialist
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed. EDUCATION: Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable. EXPERIENCE: One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred. OTHER SKILLS AND ABILITIES: Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:10:42 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts Posted: 2025-11-07 14:10:42 -
Client Relations Specialist
JOB DESCRIPTION General Purpose of Position: The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service. Duties and Responsibilities: Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff Experience and Education: 1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-11-07 14:10:41 -
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts Posted: 2025-11-07 14:10:40 -
EXECUTIVE ASSISTANT
Executive Assistant to the CEO/COO Location: London — with occasional international travel Monday - Friday, 9am-5pm with some out of hours assistance required Multi-Award-winning private developer, owner and operator of bespoke high-end Residential properties with interests in the UK, primarily in SW London, and internationally in Europe and Mauritius. The team are professional, passionate about property, are great team-workers and take personal accountability for their contribution to the success of the business. The culture is entrepreneurial, open and direct, energetic, and where everyone pulls together to achieve great results. They are a growing entrepreneurial business, specialising in the UHNW accommodation and event sector. Their clients and partners span the USA, Middle East, and other international markets, and they regularly attend global accommodation and travel fairs. My client is seeking a highly capable Executive Assistant who thrives in a fast-paced, international environment and can provide world-class support to the CEO and COO. Competence in French is desirable, and additional languages are a distinct advantage in this globally connected role. Role Summary The Executive Assistant will serve as the right hand to the CEO and COO, ensuring smooth operations across multiple time zones and locations. This role combines traditional executive support with project coordination, international travel management, and relationship building across global markets. The successful candidate will be proactive, adaptable, and comfortable working within a small, entrepreneurial team where priorities evolve quickly. Key Responsibilities Executive & Administrative Support · Manage the CEO’s complex, dynamic calendar across multiple time zones (UK, France, Mauritius, USA, Middle East). · Organise travel itineraries, visas, accommodation, and logistics for international business trips and trade events. · Handle confidential information with absolute discretion. · Draft, edit, and manage correspondence, reports, and presentations. · Prepare materials for meetings, track follow-up actions, and ensure execution. Project Coordination & Operations · Support the CEO in managing cross-border projects and operational initiatives. · Liaise between teams in different countries to ensure effective communication and alignment. · Conduct research, compile data, and prepare summaries or reports for decision-making. · Assist with event coordination for trade fairs, exhibitions, and partner meetings globally. Relationship & Communication Management · Serve as a professional first point of contact for international clients, suppliers, and partners. · Build strong working relationships across cultures and time zones. · Coordinate with marketing, sales, and operations teams to ensure the CEO is briefed and prepared for all engagements. General Office & Team Support · Support day-to-day administrative needs of the UK office and assist remote teams as required. · Help streamline office systems, communication tools, and administrative processes for efficiency. · Manage expense reporting and budget tracking for executive-related activities. Qualifications & Experience Essential: · Minimum 3–5 years’ experience as an Executive Assistant or Personal Assistant supporting a senior leader. · Experience in a small or entrepreneurial business with international operations. · Excellent written and spoken English. · Competence in French language is desirable; other languages are a plus. · Demonstrated ability to coordinate complex international travel and schedules. · Strong knowledge of MS Office, WhatsApp, and productivity platforms (e.g., Teams, Zoom). Desirable: · Background in travel, accommodation, or hospitality sectors. · Experience working with clients or partners in the USA and Middle East. · Familiarity with cross-border business environments and cultural nuances. Personal Attributes · Exceptionally organised, resourceful, and detail-orientated. · Confident communicator across cultures and seniority levels. · High integrity and discretion when handling confidential matters. · Comfortable working autonomously in a fast-moving, entrepreneurial environment. · Positive, can-do attitude with a sense of humour and adaptability. What They Offer · Competitive salary. · Opportunity for international travel and professional development. · A collaborative, dynamic, and entrepreneurial team culture. ....Read more...
Type: Permanent Location: Putney, England Start: Duration: Salary / Rate: £45000 - £55000 Per Annum Posted: 2025-11-07 14:02:59 -
Senior Product Manager
Senior Product Manager - Automotive Aftermarket We're recruiting a Senior Product Manager / Commercial Manager to join a well-established and growing automotive aftermarket business known for its customer focus, innovation, and collaborative team environment. This is a pivotal role where you'll lead the commercial function across product development, pricing, strategy, and market competitiveness. This is an exciting opportunity for either an experienced Commercial Manager, or an ambitious Senior Product Manager or Pricing Manager / Procurement Manager ready to step up or across and demonstrate they have what it takes to succeed at a senior level. Salary - Up to £70K basic plus Bonus (up to £10K) + Pension - 20 days hols (plus BH 28 days) + Pension + Health Care (after qualifying period) Ideal Location - Wiltshire - Swindon, Chippenham, Trowbridge, Salisbury As Commercial Manager, you will: Lead the Commercial Department, spanning product and commercial development Define and execute product and pricing strategy, aligned with company goals Work cross-functionally with Sales, Supply Chain, Marketing, Technical, and Purchasing Oversee the full product lifecycle, from concept to end-of-life Maintain catalogue accuracy (TecDoc, MAM) and improve market performance Develop pricing strategies and conduct in-depth competitor and market analysis Introduce new commercial initiatives that challenge and outperform competitors Support the Sales team with technical product insight, cross-referencing, and sourcing Use data to build pricing models, improve forecasting, and track trends Present clear strategies and results to internal stakeholders What We're Looking For: 2+ years in the automotive aftermarket - in a commercial, product, or pricing role Background as a Commercial Manager or Product Manager with leadership potential Strong commercial acumen with a track record of improving performance and margin Confident working cross-functionally and presenting data-driven insight Excellent communication, organisation, and time management skills A creative and competitive mindset - always looking to innovate and improve Driven, analytical, and looking to grow within a progressive business Why Join Us? A strategic leadership role in a respected, growing aftermarket company Room to make a real impact and influence business direction Excellent career development opportunity - future leadership potential Collaborative team culture and supportive senior leadership Apply in Confidence: Send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd - OR call 07398 204832 for a chat in confidence. Job Ref: 4193RCD - Senior Product Manager \ Commercial Manager ....Read more...
Type: Permanent Location: Trowbridge, England Start: 07/12/2025 Salary / Rate: £60000 - £80000 per annum + up to £70k basic + bonus (up to £10k) Posted: 2025-11-07 12:00:03