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Customer Complaints & Resolution ManagerLocation: Hybrid - 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic - OTE 39k per year
Citation provides expert HR, employment law, and health and safety support to businesses across the UK.
We help organisations stay compliant, protect their people, and create safer, more productive workplaces.
Our tailored solutions combine hands-on consultancy with powerful technology, giving employers the confidence and tools they need to manage risk, drive performance, and focus on what matters most - running their business.
If you're a professional with personality who wants to work in a forward-thinking business, surrounded by brilliant people who genuinely care about you and are a pleasure to work with, then we're definitely the company for you to grow with.
If our culture sounds like the right fit and you'd like to be part of our success story, we'd love to hear from you - send us your details today.
What will I be responsible for?, Lead the resolution process for customer complaints, managing each case with care and professionalism—including escalating to managers or other teams when needed., Confidently handle a wide variety of complex issues, navigating sensitive situations with empathy and clarity to reach positive resolutions., Dig deep into the root causes of complaints, identifying patterns and working with teams to implement meaningful improvements., Stay informed with a strong understanding of compliance functions and how they impact our clients., Use multiple internal systems and resources to gather the information you need to resolve issues efficiently and accurately., Analyse complaint and survey data to uncover opportunities for continuous improvement, collaborating with the wider business to bring those ideas to life., Share insights and feedback with the Compliance leadership team to help reduce future complaints and enhance the overall client experience., Prepare and share reports on complaints and compensation, ensuring stakeholders are kept informed and aligned., Champion continuous improvement, always looking for ways to enhance the client journey and deliver better outcomes., Deliver outstanding service to a diverse client base, and support your colleagues in doing the same
Who are we looking for?
You'll bring a proven track record in complaints handling, customer success, or resolution management, with an exceptional ability to truly listen and empathise with client concerns.
Your communication skills - both written and verbal - enable you to engage, influence, and present confidently at every level of the organisation.
You'll be a strong negotiator and presenter, able to juggle multiple priorities with ease while maintaining a meticulous eye for detail and a commitment to outstanding quality.
Resilient and solutions-driven, you thrive when faced with challenges and use your analytical mindset to uncover root causes and deliver meaningful improvements.
You understand the power of efficient processes and positive behaviours in driving customer success and naturally build trusted relationships, working collaboratively with colleagues and stakeholders to achieve the best outcomes.
Here's a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + 8 Bank Holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £39000.00 per annum + OTE
Posted: 2025-10-13 16:23:57
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Linux Engineer - Zurich, Switzerland/ Hybrid
(Key skills: Linux System Engineering, Kubernetes, Docker, CI/CD Automation, GitOps, Observability, Cloud-Native Platforms, Linux Administration (Debian, Ubuntu, CentOS), Service Discovery, Load Balancing, Helm / ArgoCD, Monitoring & Logging Tools, Platform Reliability, Technical Problem Solving)
Are you excited by building and operating resilient, cloud-native infrastructure where you get both freedom and responsibility to influence the technology stack? Are you someone who thrives on maintaining mission-critical systems, improving observability, and working with Kubernetes and containerised platforms? If so, this is an excellent opportunity to join a SaaS infrastructure team with real impact.
Our client, an international SaaS company expanding its European platform capabilities, is recruiting a Linux Engineer to strengthen their infrastructure engineering team.
You will contribute to designing, operating and optimising containerised platforms, automating deployments, ensuring high availability, and empowering the product teams with robust infrastructure services.
In this role, you'll be responsible for architecting, deploying and running Kubernetes-based environments and responsible for the full lifecycle of these platforms—from designing architecture through to day-to-day operations.
You will operate and evolve managed services in areas like web hosting, application services, email delivery, ensuring performance, stability, and secure configuration.
You'll also drive CI/CD pipeline automation, introduce GitOps practices (Helm, ArgoCD), and ensure observability using tools like Prometheus and Grafana.
You'll take ownership for resolving complex incidents, engaging with stakeholders when issues arise, and working closely with internal teams to deliver feature enhancements and system improvements.
You should have substantial experience working in Linux administration (Debian, Ubuntu, CentOS) and be comfortable with container technologies such as Docker and Kubernetes.
Experience with service discovery, load balancing, observability tooling (e.g.
Prometheus, Grafana), and GitOps workflows will be expected.
A methodical mindset, strong analytical skills, ability to remain calm under pressure, and effective communication will be critical.
This role will also benefit from prior experience in SaaS or platform environments where uptime, security, and scalability are key.
You'll be joining a forward-thinking, infrastructure-driven business with a culture that values continuous learning, technical craftsmanship, and scalability.
You'll have the freedom to evaluate new technologies, suggest improvements, and shape how the platform evolves.
Hybrid working is supported, allowing you to balance on-site collaboration with remote work.
Location: Zurich, Switzerland / Hybrid working
Salary: CHF 80,000 - CHF 130,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc80000 - Swiss Franc130000 per annum + + Bonus + Benefits + Pension
Posted: 2025-10-13 15:47:01
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Bodyshop Network Support Manager
OEM Automotive Body & Paint Programme (Prestige / Luxury Manufacturer)
We're recruiting for a standout opportunity within a prestige / luxury vehicle manufacturer's approved Bodyshop network across France and Benelux.
Whether you're a Bodyshop Manager, Assistant Manager, VDA, or Sales Professional ready to step out of the workshop—or an experienced leader seeking your next challenge—this role offers the chance to shape standards, grow partnerships, and drive repair excellence.
The network is currently made up of 34 Bodyshop Partners across France and Benelux, with ambition to develop more partners.
This role will involve identifying partners, support partner onboarding, standards guidance and evaluations, managing compliance and working with the approved Bodyshop to drive the network forward.
Additionally, the successful candidate will work with the local manufacturers National Sales Companies (NSC) to support their markets tactically in customer retention, parts retention and high quality right first-time repair.
A willingness to travel within France and Benelux is essential for this role, but equally is the ability to plan and maximise the efficiency of your expertise and knowledge with our partners, via online business tools.
A fluency in both French and English is required.
This is a fantastic opportunity for an experienced Bodyshop professional to expand their career, working with a major vehicle manufacturer, utilising their knowledge and experience of the Bodyshop / collision repair industry.
What you'll need:
Previous experience of the body, paint or mechanical sector is essential for this position, this could be an independent Bodyshop, Regional or National group or within a vehicle manufacturers network.
Fluent in French and English languages is a must for this role.
Strong interpersonal and communication skills.
Able to manage multiple conflicting priorities.
Able to influence stakeholders across the brand and their partners.
Commercially focused and driven by results.
Able to analyse data to drive resolutions and improvements.
Confident and credible.
What you'll be doing:
Working with manufacturers NSC as the subject matter expert in market.
Conduct virtual and physical evaluations on the network.
Remote verification of Bodyshop self-evaluation and evidence of standard compliance.
Produce individual repairer action plans from evaluation activity, liaising with Bodyshop Partners to support them in maintaining brand standards and high quality right first-time repair.
Proactively drive the collection and collation of industry repair data for Bodyshop partners and wider the wider national market.
Identify priority training requirements and liaise with the NSC training teams to deliver class leading network training.
Produce a monthly market report to required template.
Support manufacturer network parts programmes (as required)
Support network technical enquiries to conclusion.
Support the European Programme Manager in the identification of programme improvements.
Attend (as required) industry events to widen the awareness of the programme and identify growth opportunities.
Why Join Us?
Salary: €€Competitive salary + car allowance
Home based role, with planned travel within France / Benelux
Ideal locations include Lille, Arras, Valenciennes, Cambrai, Maubeuge, Amiens, Lens
What's Next?
Are you an experienced Bodyshop Professional looking to take your career to the next level? Apply now in confidence to our retained recruitment partner, Kayleigh Bradley at Glen Callum Associates Ltd.
Call Kayleigh directly at +44 7908 893621 for an informal chat.
Job Reference - Bodyshop Programme Manager - 4268KBC
Glen Callum Associates is a trusted international recruitment company serving the automotive markets worldwide. ....Read more...
Type: Permanent Location: Lille, France
Start: 13/11/2025
Salary / Rate: €€Competitive salary + car allowance
Posted: 2025-10-13 14:32:06
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Bodyshop Network Support Manager
OEM Automotive Body & Paint Programme (Prestige / Luxury Manufacturer)
We're recruiting for a standout opportunity within a prestige / luxury vehicle manufacturer's approved Bodyshop network across Benelux and France.
Whether you're a Bodyshop Manager, Assistant Manager, VDA, or Sales Professional ready to step out of the workshop—or an experienced leader seeking your next challenge—this role offers the chance to shape standards, grow partnerships, and drive repair excellence.
The network is currently made up of 34 Bodyshop Partners across Benelux and France, with ambition to develop more partners.
This role will involve identifying partners, support partner onboarding, standards guidance and evaluations, managing compliance and working with the approved Bodyshop to drive the network forward.
Additionally, the successful candidate will work with the local manufacturers National Sales Companies (NSC) to support their markets tactically in customer retention, parts retention and high quality right first-time repair.
A willingness to travel within the Benelux and France is essential for this role, but equally is the ability to plan and maximise the efficiency of your expertise and knowledge with our partners, via online business tools.
A fluency in both French and English is required.
This is a fantastic opportunity for an experienced Bodyshop professional to expand their career, working with a major vehicle manufacturer, utilising their knowledge and experience of the Bodyshop / collision repair industry.
What you'll need:
Previous experience of the body, paint or mechanical sector is essential for this position, this could be an independent Bodyshop, Regional or National group or within a vehicle manufacturers network.
Fluent in French and English languages is a must for this role.
Strong interpersonal and communication skills.
Able to manage multiple conflicting priorities.
Able to influence stakeholders across the brand and their partners.
Commercially focused and driven by results.
Able to analyse data to drive resolutions and improvements.
Confident and credible.
What you'll be doing:
Working with manufacturers NSC as the subject matter expert in market.
Conduct virtual and physical evaluations on the network.
Remote verification of Bodyshop self-evaluation and evidence of standard compliance.
Produce individual repairer action plans from evaluation activity, liaising with Bodyshop Partners to support them in maintaining brand standards and high quality right first-time repair.
Proactively drive the collection and collation of industry repair data for Bodyshop partners and wider the wider national market.
Identify priority training requirements and liaise with the NSC training teams to deliver class leading network training.
Produce a monthly market report to required template.
Support manufacturer network parts programmes (as required)
Support network technical enquiries to conclusion.
Support the European Programme Manager in the identification of programme improvements.
Attend (as required) industry events to widen the awareness of the programme and identify growth opportunities.
Why Join Us?
Salary: €€Competitive salary + car allowance
Home based role, with planned travel within Benelux/France
Ideal locations include Charleroi, Namur, Liège, Mons, Tournai and Brussels
What's Next?
Are you an experienced Bodyshop Professional looking to take your career to the next level? Apply now in confidence to our retained recruitment partner, Kayleigh Bradley at Glen Callum Associates Ltd.
Call Kayleigh directly at +44 7908 893621 for an informal chat.
Job Reference - Bodyshop Programme Manager - 4268KBB
Glen Callum Associates is a trusted international recruitment company serving the automotive markets worldwide. ....Read more...
Type: Permanent Location: Namur, Belgium
Start: 13/11/2025
Salary / Rate: €€Competitive salary + car allowance
Posted: 2025-10-13 14:08:50
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Are you looking for a company that will encourage you to grow and improve?About the companyA rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team.
The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative ,Responsibilities
1-2 years of User Desktop Support experience - i.e.
solid desktop support skills.This needs to be either with an MSP or a candidate which has had sole responsibility of the IT department of a small company i.e.
full end to end administration experience.
Core technology experience:
Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues.Microsoft Office - resolving customer issues on all versions.Server administration (e.g.
Active Directory, group policy, logon problems including remote logon issues).Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g.
mailbox limits, mailbox sharing, file and folder permissions.Smartphone email support (e.g.
mailbox setup and synchronisation issues).A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user.Fluent in spoken and written English - required for telephone helpdesk calls and customer correspondence.
Essential Skills
At least 1- 2 year exp in support role Previous exp in MSPAD/O365/M/S
Benefits:
Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus.Bi-annual performance review with management to focus career progression.Pension.Remuneration of all work expenses.Microsoft training plan - study material, study leave and exam costs provided.
Bonus of £500 for every exam passed towards certification.Regular opportunities for overtime.Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service.Other: Cycle to work scheme, Christmas & Summer Events + other social outings through the year.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: Brentford, England
Start: 07/10/2025
Posted: 2025-10-13 13:27:23
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Unity Recruitment are recruiting for a Car Park Control Room Operator.
JOB DESCRIPTION
Position: Car Park Control Room Operator
Reporting to: Key Accounts Manager
Objectives: To answer and resolve the intercom calls in a professional manner
Main Duties:
, You will be required to work a minimum 4 X 12 hours shifts per week which are nights and
days
, The Controller must be able to answer and resolve the intercom calls in a professional
manner
, Maintaining accurate logs by recording information gathered through the intercom
, Work together with the Technical Team and the Customers Response Centre to report
and escalate on site equipment faults
, Live sites monitoring
, Carrying our other administrative duties
, Comply at all times with company policies and procedures
, Support the company in its maintenance of quality standards
, Promote and protect the company's image and good reputation at all times
, Offer the highest level of customer service at all times seeking the assistance of your
manager when necessary
, Keep up to date with technical training on all systems
, Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff
and company assets.
, Comply with the company's Health & Safety Policy at all times reporting any concerns
to your manager.
, Must maintain a high level of communication across all departments
, Fulfil any other duties and responsibilities that, after consultation, may be
determined from time to time
Requirements:
, Ability to work calmly under pressure
, Be prepared to work shifts as part of a 24/7 cover
, Excellent communication skills are essential
, Computer Skills, Excel, MS Word documents
, Promote and protect the company's image and good reputation at all times
, Control room experience is preferred but not essential
If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to carly@unity-recruitment.co.uk ....Read more...
Type: Permanent Location: Basingstoke, England
Start: ASAP
Duration: PERM
Salary / Rate: £24000 - £25000 per annum
Posted: 2025-10-13 12:23:57
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Engineering Manager Transport Refrigeration
Salary: £43,000 £50,000
Location: Bracknell
Were looking for an experienced Engineering Manager to lead a talented team of engineers across the South.
This role is perfect for someone who thrives on keeping operations running smoothly while supporting and developing their team.
Engineering Manager Key Responsibilities
- Lead, support, and develop a team of engineers, providing guidance and mentorship.
- Oversee daily operations, managing workloads and the out-of-hours callout rota.
- Ensure all work complies with safety and operational standards.
- Troubleshoot and resolve technical issues in collaboration with engineers and OEMs.
- Manage stock, tools, and equipment to agreed standards.
- Work closely with internal teams and customers to ensure smooth communication and excellent service.
Engineering Manager Skills & Experience
- Proven experience as an Engineering Manager, ideally in refrigeration or mechanical engineering.
- Strong leadership skills approachable, supportive, and able to motivate a team.
- Excellent communication, organisational, and problem-solving abilities.
- Comfortable using computers and smart devices.
- Hands-on approach with the ability to lead by example.
Why Youll Love It Here
- Competitive salary of £43,000 £50,000.
- Lead a skilled, motivated team in a supportive environment.
- Enjoy autonomy and the opportunity to make real improvements.
- Join a company that values professionalism with a friendly, approachable culture.
If youre an Engineering Manager ready to make an impact and lead a great team, wed love to hear from you.
Apply now or call John Barnes on 07955 081481. ....Read more...
Type: Permanent Location: Bracknell,England
Start: 13/10/2025
Salary / Rate: £43000 - £50000 per annum
Posted: 2025-10-13 11:37:04
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Job Title: IT Technical Support (ECU Tuning) Location: Commutable from Stratford-upon-Avon, Alcester, Evesham, or Redditch (Warwickshire Region) Salary: £30,000 per annum plus commission opportunities Contract Type: Permanent, Full-Time Industry: Automotive Technology | ECU Tuning | Performance Engineering
This role does not offer sponsorship | Office-based Monday to Friday | Rotational schedule with occasional weekend work (remote access and IT equipment provided)
About You, the Role and Company
This role is made for someone who lives and breathes IT.
You know the type, the person who fixes, builds, tweaks, and improves things just to understand how they work.
Someone who finds peace behind a screen, thrives on problem solving, and takes pride in making systems faster, cleaner, and smarter.
Our client is a leader in automotive performance software and ECU tuning.
You will be part of a specialist technical team supporting a global network of dealers with tuning software, remapping tools, and system diagnostics.
The work is varied, detail focused, and built around precision.
Manage technical support tickets while also assisting the workshop team during live ECU tuning and mapping sessions.
You'll receive extensive training across tuning software, diagnostics, and IT systems, with clear opportunities to progress as your technical knowledge develops.
This environment suits people who think logically, have patience and curiosity, and hold a genuine passion for IT, gaming, or code.
If you are the kind of person who loves understanding how technology works and making it work better, this is exactly where you belong.
Key Responsibilities
, Manage tech support tickets and assist the workshop team during live ECU tuning and mapping sessions. , Diagnose and resolve tuning software and connectivity issues efficiently. , Support the file service by processing, testing, and verifying calibration files. , Assist in onboarding and training new users on ECU tuning software and tools. , Collaborate with R&D and technical teams to improve tuning tools, workflows, and system updates. , Maintain accurate records of support activity and contribute ideas for process improvement. , Deliver clear and professional technical communication to internal teams and global partners. , Take part in ongoing training to expand your knowledge of ECU systems and automotive technology.
Desirable (Not Essential) , Experience with Alientech ECM Titanium, WinOLS, Magic Flex, Swiftech, or CMD. , Previous work in ECU tuning or automotive diagnostics support. , Familiarity with calibration tools and data processing.
What's on Offer , £30,000 basic salary plus commission opportunities. , Full technical training and support from day one. , Career progression within an expanding automotive technology team. , Work with advanced ECU tuning tools and global performance systems. , Supportive, collaborative environment focused on innovation and excellence.
This role does not offer sponsorship | Office-based Monday to Friday | Rotational schedule with occasional weekend work (remote access and IT equipment provided) ....Read more...
Type: Permanent Location: Stratford-upon-Avon, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £30000 per annum + Training | Progression | ECU tech |
Posted: 2025-10-13 10:23:08
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Job Title: Quality Manager
Location: Portsmouth
Salary: £55,000 - £65,000
Hours: Mon-Fri
About the Role Join a forward-thinking precision engineering company recognised for outstanding manufacturing and assembly solutions to demanding sectors.
We are seeking a dedicated Quality Manager to lead our quality assurance function, maintain our ISO 9001 system, and drive excellence throughout the business.
The successful candidate will be responsible for managing and developing the quality team, ensuring the highest standards are met, and cultivating a culture of continuous improvement.
A strong technical background in measuring precision engineered components using CMM and/or Faro arm is essential, along with experience managing the NCR process and deploying quality tools.
Key Responsibilities
- Maintain and develop the ISO 9001 Quality Management System, ensuring compliance and achieving successful re-accreditation.
- Oversee quality inspection activities and provide technical support in the use of CMM and/or Faro arm for precision measurements.
- Manage the NCR (Non-Conformance Report) process, analysing root causes, implementing corrective actions, and driving effective resolutions.
- Lead, mentor, and develop the quality team, fostering continuous professional growth and excellence.
- Coordinate calibration programmes to guarantee accurate measurement and compliance.
- Review and approve quality documentation, customer specifications, and supplier requirements.
- Drive continuous improvement initiatives within quality processes and standards.
- Build strong relationships across departments, championing collaboration and quality-focused culture.
What You'll Need
- Proven experience as a Quality Manager or in a senior quality-focused role within a precision engineering or manufacturing environment.
- Strong knowledge of ISO 9001, with practical experience in maintaining accreditation and managing quality systems.
- Solid technical expertise in the inspection and measurement of complex components using CMM and/or Faro arm.
- Demonstrable experience using quality tools and managing NCR processes.
- Effective leadership, with a track record of building and developing high-performing teams.
- Analytical, detail-oriented and able to drive improvements.
- Excellent interpersonal and organisational skills.
- A proactive approach, able to thrive in a fast-paced environment.
Join a technically advanced and quality-driven company where your expertise will make a significant impact on maintaining the highest standards and supporting ongoing operational success.
To find out more, contact Max Sinclair at max@holtengineering.co.uk.
....Read more...
Type: Permanent Location: Portsmouth,England
Start: 13/10/2025
Salary / Rate: £55000 - £65000 per annum
Posted: 2025-10-13 09:42:07
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A Quality Engineer is sought to join an innovative engineering team in Hampshire, contributing to the delivery of high-quality electronic products and the continuous improvement of manufacturing processes within a fast-growing OEM supporting cutting-edge industries.
The Quality Engineer, Hampshire, will play a key role across the full product lifecycle, from supplier selection through to final inspection, ensuring that all products meet IPC-A-610, ISO9001 and other industry standards.
You'll work closely with production, engineering, and supplier teams to maintain exceptional quality levels and drive improvements throughout the business.
Responsibilities include:
Overseeing production quality standards and technician training
Conducting first article inspections and managing non-conformances
Supporting design reviews, validation, and verification of new products
Managing customer complaints, audits, and satisfaction reporting
Liaising with suppliers to resolve material issues and improve quality
Maintaining and improving the Business Management System and leading internal audits
The Quality Engineer, Hampshire, will have the following key skills:
Experience in a Quality Engineering role within electronics or high-tech manufacturing
Strong knowledge of IPC-A-610, ISO9001, and related quality standards
Excellent problem-solving and communication skills
Hands-on experience with inspection of electronic/mechanical assemblies
Proven ability to perform root cause analysis and implement corrective actions
APPLY NOW - the Quality Engineer job in Hampshire could be of interest.
Send your CV to ADighton@RedlineGroup.Com Or call Adam Dighton on 01582 878 821/ 07961158768. ....Read more...
Type: Permanent Location: Hampshire, England
Start: ASAP
Salary / Rate: £40000 - £52500 per annum
Posted: 2025-10-13 08:42:10
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DevOps Engineer - FinTech - Newcastle
(Tech stack: DevOps Engineer, PowerShell, C#, Java, Python, Ansible, Terraform, Docker, Kubernetes, Docker Swarm, ELK, Grafana, CI/CD, TeamCity, SQL Server, Windows, Linux, Programmer, Developer, Architect, DevOps Engineer)
Our client is a cutting-edge FinTech company with a reputation for innovation and excellence.
They design and build advanced trading and analytics platforms used globally by some of the world's leading financial institutions.
With ambitious plans for growth and new product launches, they are now seeking a talented DevOps Engineer to join their team in Newcastle.
As a DevOps Engineer, you will be responsible for creating, maintaining, and optimising the infrastructure and pipelines that support highly complex financial software platforms.
You'll work closely with developers and stakeholders, ensuring deployments are seamless, environments are robust, and systems are both secure and scalable.
This is a fantastic opportunity to apply your technical expertise in a collaborative, fast-paced environment where innovation is actively encouraged.
The successful candidate will bring:
A 2:1 degree or above in Computer Science (or related), ideally from a top university.
Strong ability in scripting with PowerShell or a similar language.
Hands-on coding skills in at least one of C#, Java, or Python.
Practical knowledge of automation tools such as Terraform or Ansible.
Background in container platforms (e.g., Docker) with orchestration using Kubernetes or Swarm.
Familiarity with system monitoring solutions (e.g., ELK, Grafana, or similar).
Proven track record in building and maintaining CI/CD pipelines, preferably with TeamCity.
Experience working with SQL databases, particularly Microsoft SQL Server.
Comfort managing both Windows and Linux environments.
The ability to communicate clearly with colleagues and clients to resolve challenges and deliver solutions.
Desirable (but not essential):
Working knowledge of Atlassian products such as JIRA or Bitbucket.
Exposure to artifact management tools like Artifactory.
Deployment automation experience with Octopus Deploy.
Awareness of code quality and analysis tools (e.g., SonarQube).
Background with job scheduling platforms such as Control-M.
Experience with major cloud providers (Azure, AWS, GCP).
Familiarity with VMware (vSphere) and storage area networks.
Previous experience in financial services would be advantageous, though not a requirement.
This is an exceptional opportunity to join a forward-thinking organisation where your contributions will directly shape the delivery of world-class FinTech products.
Location: Newcastle, UK (Fully Office Based)
Salary: £50,000 - £90,000 + Bonus + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
NOIRUKREC
....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Salary / Rate: £50000 - £90000 per annum + Competitive Benefits
Posted: 2025-10-13 02:03:00
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Performance Tester - Financial Technology - Peterborough / Hybrid
(Key skills: Performance Testing, LoadRunner, VuGen, Dynatrace, Splunk, SQL Server, .NET Framework, IIS, Windows Server, Agile, Test Analysis, System Monitoring, Scalability Testing, Financial Services, Application Performance Engineering)
Are you a meticulous Performance Tester with a passion for precision, scalability, and delivering smooth digital experiences? Are you looking to apply your technical expertise within a fast-paced, regulated environment where system reliability is critical to business success? If so, this opportunity could be the perfect fit.
Our client is a leading financial-adjacent technology provider based in Peterborough, supporting high-volume enterprise platforms across payroll, HR, and compliance systems.
As part of their continued investment in operational excellence, they are seeking a Performance Tester to join their performance engineering function and ensure that critical applications meet stringent scalability, performance and availability requirements.
In this role, you'll be responsible for developing and executing performance test strategies using industry-standard tools including LoadRunner, Dynatrace and Splunk.
Working within an Agile delivery model, you'll collaborate closely with developers, engineers and QA specialists to validate non-functional performance requirements and support the early detection and resolution of bottlenecks.
You'll help build out usage models that emulate real-world traffic and usage patterns, run structured load tests, and analyse application logs, metrics and traces to deliver meaningful insights.
To succeed, you'll have at least three years of technical experience in performance engineering or system testing, preferably gained in a large-scale Microsoft-based environment.
You will be proficient in LoadRunner's VuGen, Controller and Analysis components, and comfortable working with distributed applications built on .NET Framework, SQL Server, IIS, and Windows Server.
Strong analytical thinking, experience with monitoring tools such as Dynatrace, and a proactive, detail-focused mindset will also be essential.
This is an excellent opportunity to join a company operating at enterprise scale, where your expertise will directly contribute to platform stability and customer satisfaction.
You'll be working in a collaborative, Agile team culture, with access to modern tools and the freedom to innovate as you help shape the future of system performance across financial technology platforms.
Location: Peterborough, UK / Hybrid working Salary: £50,000 - £65,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC NOIRUKREC
....Read more...
Type: Permanent Location: Peterborough, England
Start: ASAP
Salary / Rate: £50000 - £65000 per annum + + Bonus + Benefits + Pension
Posted: 2025-10-13 02:02:12
-
JOB DESCRIPTION
DAP is currently looking to hire Supply Planning Manager. The Supply Planning Manager will be responsible to lead and integrate a robust S&OP process across the DAP enterprise.
They will manage the daily activities of demand, supply, and inventory planning.
Support the operations analytics function.
Responsibilities
Lead the Supply Planning process and sustain as business practice.
Develop, document, and communicate an integrated and aligned monthly supply plan to ensure customer service, inventory, and OEE targets are achieved.
Execute plan by managing weekly manufacturing schedules, providing guidance to Manufacturing on day-to-day production, and coordinating finished goods and raw material inventories to maximize customer service and ensure efficient and effective operations.
Oversee unplanned production and stock transfer orders for critical products and work centers.
Work to resolve material and labor shortages, backlogs, and other potential supply interruptions.
Partner cross-functionally as needed to flawlessly execute launches, promotions, order fulfillment, and key initiatives.
Communicate ongoing forecast changes to Operations team leaders.
Enhance Supply Planning capabilities.
Develop and execute strategic roadmap to build supply plan execution capabilities across Operations, including operating model, systems, reporting, and KPIs.
Work closely with SIOP, Manufacturing, Customer Service, Purchasing, and Logistics to improve existing procedures and develop, implement, and adhere to best practices.
Support, build, and elevate SIOP process.
Develop solid leadership position as owner of Supply Planning and generate a continuous improvement mindset through Supply Execution phase of SIOP.
Ensure process documentation is developed and maintained.
Work closely with the SIOP team to identify and resolve changes in the forecast and impact on customer service and the supply chain.
Drive MRP and rough-cut capacity planning activities to resolve supply constraints and reduce excess inventory.
Champion and drive full utilization of system- wide planning capabilities.
Drive Continuous Improvement
Establish and actively monitor key performance indicators, identifying opportunities for improvement, and determining root causes.
Develop and implement corrective measures.
Ensure readiness of weekly and monthly reports to assess actual performance in comparison to plan, determine variances, and communicate findings.
Assist SIOP and Plant Managers with a variety of analytical efforts.
Build People capabilities.
Train, coach, and lead staff in problem solving, communication skills, goal setting, and enriching their overall management skill sets.
Establish an environment of continuous improvement where direct reports stay motivated to meet or exceed both service and cost objectives.
Provide performance feedback to staff through periodic performance reviews, staff meetings, training, and other activities deemed appropriate.
Establish a high- performance culture via the communication of clear expectations and targets.
Create a strong Supply Chain community by promoting teamwork and a collaborative mindset by sharing best practices, aligning processes, and proactive transparent communication.
Navigate and influence cross-functional stakeholders.
Requirements:
Bachelor's degree in supply chain, Operations Research, Mathematics, Engineering, or Business Management. 5+ years of strategic and in-depth, hand-on supply planning experience APICS Certified in Production and Inventory Management (CPIM) or equivalent (preferred) Knowledge and experience using ERP (SAP/IBP preferred) and planning systems required. Strong EXCEL skills, ability to create data analytical tools Exceptional ability to think creatively, generate options, build consensus, and execute. Strong project leadership, strategy development, process design, and change management skills. Demonstrated success navigating ambiguity and being resilient in a dynamic multifaceted business environment. Passion for driving continuous improvement; mature existing processes, systems, etc. Lead and solve complex organizational problems with a focus on continuous improvement. Strong interpersonal skills with an ability to collaborate and communicate effectively both cross-functionally and with executive leadership, senior management, peers, and team members.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$95,000 to $140,000 per year
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-12 23:10:02
-
JOB DESCRIPTION
Employer Description:
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Please apply directly on our careers page - https://hcwx.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2
Job Description:
Legend Brands has an immediate opening for Machine Builder.
This is a full-time position on the day shift, 5:00 am - 3:30 pm Monday - Thursday.
Some overtime may be required.
Use and understanding of torque methods to ensure the proper alignment of parts.
Job Requirements:
Methodically construct industrial engine components (engine, blower, water box, water pump and control panel) into an array of different finished products
Responsible for diagnosing and resolving engine and associated assembly tolerance issues to ensure proper fit and alignment
Use and understanding of torque methods to ensure the proper alignment of parts.
Qualifications:
Mechanical aptitude
Manual dexterity, and experience with power and hand-tools
Automotive or heavy equipment repair and service experience preferred, even as a hobby
Ability to communicate information clearly
Attention to detail and quality
Ability to read and understand blueprints or schematics a plus
Ability to see all colors accurately is an essential function of this job
Hiring Range:
Between $18.00 - $20.00/hour DOE
Benefits:
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, 10 paid holidays per year, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations:
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening
Accepting applications through October 31, 2025.
Applications will be reviewed as received and on-going interviews will be conducted as necessaryApply for this ad Online! ....Read more...
Type: Permanent Location: Prescott, Arizona
Posted: 2025-10-12 23:10:00
-
JOB DESCRIPTION
Employer Description:
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Please apply directly on our careers page - https://hcwx.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2
Job Description:
Legend Brands has an immediate opening for Machine Builder.
This is a full-time position on the day shift, 5:00 am - 3:30 pm Monday - Thursday.
Some overtime may be required.
Use and understanding of torque methods to ensure the proper alignment of parts.
Job Requirements:
Methodically construct industrial engine components (engine, blower, water box, water pump and control panel) into an array of different finished products
Responsible for diagnosing and resolving engine and associated assembly tolerance issues to ensure proper fit and alignment
Use and understanding of torque methods to ensure the proper alignment of parts.
Qualifications:
Mechanical aptitude
Manual dexterity, and experience with power and hand-tools
Automotive or heavy equipment repair and service experience preferred, even as a hobby
Ability to communicate information clearly
Attention to detail and quality
Ability to read and understand blueprints or schematics a plus
Ability to see all colors accurately is an essential function of this job
Hiring Range:
Between $18.00 - $20.00/hour DOE
Benefits:
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, 10 paid holidays per year, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations:
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening
Accepting applications through October 31, 2025.
Applications will be reviewed as received and on-going interviews will be conducted as necessaryApply for this ad Online! ....Read more...
Type: Permanent Location: Prescott, Arizona
Posted: 2025-10-12 23:10:00
-
JOB DESCRIPTION
DAP is currently looking to hire Supply Planning Manager. The Supply Planning Manager will be responsible to lead and integrate a robust S&OP process across the DAP enterprise.
They will manage the daily activities of demand, supply, and inventory planning.
Support the operations analytics function.
Responsibilities
Lead the Supply Planning process and sustain as business practice.
Develop, document, and communicate an integrated and aligned monthly supply plan to ensure customer service, inventory, and OEE targets are achieved.
Execute plan by managing weekly manufacturing schedules, providing guidance to Manufacturing on day-to-day production, and coordinating finished goods and raw material inventories to maximize customer service and ensure efficient and effective operations.
Oversee unplanned production and stock transfer orders for critical products and work centers.
Work to resolve material and labor shortages, backlogs, and other potential supply interruptions.
Partner cross-functionally as needed to flawlessly execute launches, promotions, order fulfillment, and key initiatives.
Communicate ongoing forecast changes to Operations team leaders.
Enhance Supply Planning capabilities.
Develop and execute strategic roadmap to build supply plan execution capabilities across Operations, including operating model, systems, reporting, and KPIs.
Work closely with SIOP, Manufacturing, Customer Service, Purchasing, and Logistics to improve existing procedures and develop, implement, and adhere to best practices.
Support, build, and elevate SIOP process.
Develop solid leadership position as owner of Supply Planning and generate a continuous improvement mindset through Supply Execution phase of SIOP.
Ensure process documentation is developed and maintained.
Work closely with the SIOP team to identify and resolve changes in the forecast and impact on customer service and the supply chain.
Drive MRP and rough-cut capacity planning activities to resolve supply constraints and reduce excess inventory.
Champion and drive full utilization of system- wide planning capabilities.
Drive Continuous Improvement
Establish and actively monitor key performance indicators, identifying opportunities for improvement, and determining root causes.
Develop and implement corrective measures.
Ensure readiness of weekly and monthly reports to assess actual performance in comparison to plan, determine variances, and communicate findings.
Assist SIOP and Plant Managers with a variety of analytical efforts.
Build People capabilities.
Train, coach, and lead staff in problem solving, communication skills, goal setting, and enriching their overall management skill sets.
Establish an environment of continuous improvement where direct reports stay motivated to meet or exceed both service and cost objectives.
Provide performance feedback to staff through periodic performance reviews, staff meetings, training, and other activities deemed appropriate.
Establish a high- performance culture via the communication of clear expectations and targets.
Create a strong Supply Chain community by promoting teamwork and a collaborative mindset by sharing best practices, aligning processes, and proactive transparent communication.
Navigate and influence cross-functional stakeholders.
Requirements:
Bachelor's degree in supply chain, Operations Research, Mathematics, Engineering, or Business Management. 5+ years of strategic and in-depth, hand-on supply planning experience APICS Certified in Production and Inventory Management (CPIM) or equivalent (preferred) Knowledge and experience using ERP (SAP/IBP preferred) and planning systems required. Strong EXCEL skills, ability to create data analytical tools Exceptional ability to think creatively, generate options, build consensus, and execute. Strong project leadership, strategy development, process design, and change management skills. Demonstrated success navigating ambiguity and being resilient in a dynamic multifaceted business environment. Passion for driving continuous improvement; mature existing processes, systems, etc. Lead and solve complex organizational problems with a focus on continuous improvement. Strong interpersonal skills with an ability to collaborate and communicate effectively both cross-functionally and with executive leadership, senior management, peers, and team members.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$95,000 to $140,000 per year
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-10-12 23:09:39
-
Are you an automotive enthusiast with a knack for technical problem-solving? Are you passionate about the automotive industry and eager to provide exceptional technical support to clients? We have an exciting opportunity for a dedicated Technical Specialist to join our team and contribute to our success in the automotive sector
Responsibilities
Develop an in-depth understanding of our automotive products, including software, hardware, and diagnostic tools.
Serve as the go-to technical expert, assisting clients with automotive-related technical inquiries, troubleshooting, and issue resolution.
Provide prompt and accurate guidance on automotive systems, diagnostics, repairs, and performance enhancements.
Requirements
Bachelor's degree in a technical field (Computer Science, Engineering, Information Technology, etc.) or equivalent experience.
Has worked in or studied the OEM automotive or Motorsport industries
Full clean UK driving licence.
Experience with product testing methodologies and tools.
....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £29000 - £30000 Per Annum None
Posted: 2025-10-12 18:03:06
-
We are seeking a highly skilled and motivated Technical Support Specialist to join dynamic team.
As a Technical Support Specialist, you will be responsible for providing excellent technical assistance and troubleshooting to our customers.
Your expertise and problem-solving abilities will play a critical role in ensuring customer satisfaction and maintaining our reputation for exceptional support.
Key Responsibilities
Provide exceptional technical support to customers via various channels such as phone, email, chat, and remote assistance tools.
Effectively communicate technical solutions in a clear and concise manner, ensuring customers understand and can implement the recommendations.
Provide feedback and suggestions to improve product usability, features, and overall customer experience.
Continuously strive to meet or exceed individual and team performance metrics related to response time, resolution time, customer satisfaction, and other key performance indicators.
Key skills and requirements
Has worked in or studied the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysis
Proven experience in a technical support role, preferably in a software or technology-focused company.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Knowledge of scripting languages (Python, PowerShell, etc.) and SQL databases is a plus.
Basic electronics knowledge.
Strong customer service orientation, patience, and empathy to effectively handle customer inquiries and concerns.
Full clean UK driving licence. ....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £35000 - £38000 Per Annum None
Posted: 2025-10-12 17:57:51
-
This position involves working with radio frequency technologies and equipment to ensure efficient and reliable wireless communication in telecommunication and electronics industry.
Responsibilities
Collaborate with cross-functional teams to design and develop RF systems, including antennas, amplifiers, filters, transmitters, receivers, and other components.
Conduct extensive testing and measurements on RF systems to evaluate performance, identify issues, and optimize system parameters
Develop and evaluate RF circuitry, including oscillators
Integrate RF components into larger systems, such as wireless communication networks or electronic devices.
Collaborate with hardware and software teams to ensure seamless integration, perform compatibility tests, and resolve any interface issues.
Qualifications and Skills
Bachelor's or Master's degree in Electrical Engineering, Telecommunications, or a related field.
Solid understanding of RF theory, electromagnetic wave propagation, and wireless communication principles.
Familiarity with wireless communication standards (e.g., GSM, CDMA, LTE, Wi-Fi) and protocols.
Oscilloscopes ....Read more...
Type: Permanent Location: Berkhampstead, England
Start: ASAP
Duration: Permanent
Salary / Rate: £35000 - £48000 Per Annum None
Posted: 2025-10-12 17:55:47
-
IT NETWORK OPERATOR - ENTRY LEVEL
BARNSLEY - OFFICE BASED
UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT
THE OPPORTUNITY:
This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career.
You'll work closely with an experienced Network Operator who will provide hands-on mentoring and training.
The role is highly practical and varied, covering both technical and user-facing responsibilities.
THE ROLE:
Support and maintain IT network and physical servers, helping the company transition to cloud systems.
Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues.
Monitor and resolve system issues to ensure smooth day-to-day operations, including monitoring systems.
Assist with updates, projects, and system improvements to enhance IT services.
Follow organisational processes, document work, and approach problems with accountability and a willingness to learn.
THE PERSON:
Must have a genuine interest in IT and technology, with enthusiasm to learn and grow.
Recent graduates or those newly qualified in IT or computing.
Studying towards, or already holding, CompTIA A+ (or equivalent) certification.
A full UK driving licence.
Strong problem-solving skills, reliability, and a proactive attitude.
Good communication skills and the ability to work collaboratively as part of a team.
Positive work ethic, punctuality, and attention to detail.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: Up to £26500.00 per annum + GROWTH & GREAT CULTURE
Posted: 2025-10-12 09:00:02
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York
Posted: 2025-10-11 15:09:27
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Providence, Rhode Island
Posted: 2025-10-11 15:09:26
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Worcester, Massachusetts
Posted: 2025-10-11 15:09:24
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Poughkeepsie, New York
Posted: 2025-10-11 15:09:24
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hartford, Connecticut
Posted: 2025-10-11 15:09:21
