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Guest Services Manager / Front Office Manager – Location: Florida Compensation: Approx.
$110,000 USD + bonus potential up to 30% Benefits: Subsidized housing, relocation assistance, comprehensive benefits package, 401(k), PTO, and hotel discountsWe are recruiting on behalf of an award-winning luxury island resort in the Florida Keys seeking an experienced Guest Services Manager / Front Office Manager to lead the front office and guest experience operation.
This is an exciting opportunity for a polished hospitality leader with a strong luxury resort background and a passion for delivering highly personalized guest experiences within an intimate island setting.Key Responsibilities
Oversee daily Front Office and Guest Services operationsLead, mentor, and develop the guest services teamEnsure exceptional and personalized guest experiences throughout the stayManage VIP arrivals, guest relations, and service recoveryCollaborate with operational departments to ensure seamless service executionOversee scheduling, staffing, labour management, and departmental operationsSupport recruitment, onboarding, and team development initiatives
Ideal Candidate Profile
Previous leadership experience within luxury resort or high-end hospitality environments requiredStrong Front Office or Guest Services management backgroundHighly polished leadership style with exceptional guest interaction skillsProven ability to lead teams within luxury hospitality operationsStrong communication, organizational, and problem-solving abilitiesBoutique luxury or island resort experience is strongly preferred
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Type: Permanent Location: Florida, United States
Start: ASAP
Duration: Permanent
Salary / Rate: £77.4k per year + Package
Posted: 2026-06-03 20:08:02
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An exciting new job opportunity has arisen for a dedicated Hospitality Manager to work in an exceptional care home based in the Woodbridge, Suffolk area.
You will be working for one of UK's leading healthcare providers
This care home specialises in a range of care services, including: residential care, respite care, dementia care and convalescence care
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*To be considered for this position you must have experience of Hospitality Management
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As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £35,000 per annum.
This exciting position is a permanent full time role working 40 hours a week from 9am-5pm.
In return for your hard work and commitment you will receive the following generous benefits:
Paid Breaks
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Refer-a-friend
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Reward Gateway - discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS
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We are a Living Wage Employer
Reference ID: 6112
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Woodbridge, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £35000 per annum
Posted: 2026-05-29 14:43:44
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An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits.
Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Leading and coordinating reception, reservations, nights, and housekeeping teams
* Supporting revenue management and yield opportunities across the business
* Supporting marketing activity, including social media content creation and regular updates
* Implementing and maintaining consistent operational procedures
* Driving guest satisfaction and service standards across departments
* Working closely with senior operations to ensure smooth day-to-day running
* Contributing to sales growth through online engagement and promotional activity
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager / Receptionist to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Keswick, England
Start:
Duration:
Salary / Rate: £30000 Per Annum
Posted: 2026-05-26 12:36:22
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An exciting opportunity has arisen for a Front Office Manager to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers maximum salary of £30,000 and benefits.
Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Support revenue generation and optimise yield across the hotel.
* Contributing to the hotel's overall growth and guest satisfaction.
* Lead training initiatives and ensure implementation of standard operating procedures across relevant departments.
* Collaborating with senior management to uphold operational standards and enhance guest experience.
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front of house manager, Guest Experience Manager, Guest services Manager or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Keswick, England
Start:
Duration:
Salary / Rate: £30000 Per Annum
Posted: 2026-05-26 11:18:15
