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Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - Service Management/HR . This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Service/HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-16 23:11:40 -
Product Support Representative
JOB DESCRIPTION Job Title: Product Support Representative Location: Vernon Hills, IL Department: Product Support Reports To: Manager, Product Support Group Direct Reports/Manages others: No Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm) The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects. This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes. Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience. Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions. RESPONSIBILITIES & EXPECTATIONS: Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner. Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance. Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions. Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes. Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels. Prioritize workload effectively to ensure timely responses and resolution of customer inquiries. Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development. Identify issues requiring escalation and collaborate with internal departments to drive resolution. Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement. Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs. Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve. Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results. Knowledge, skills, and abilities: Strong verbal and written communication skills. Ability to explain technical information in a clear, concise, and customer-friendly manner. Strong problem-solving and decision-making skills. Ability to learn, retain, and apply technical product and process knowledge effectively. Strong customer de-escalation and conflict resolution skills. Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations. Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions. Ability to work independently while collaborating effectively within a team environment. Strong attention to detail. Working conditions: Frequent interaction with customers via phone, email, and other support channels. Hybrid work environment with a current schedule of three days in the office and two days working remotely. What makes someone successful in this role: Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things. They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals. Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback. They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience. Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand. Salary Range: $23.00 - $25.00/hour From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-10-15 15:12:08 -
Product Support Representative
JOB DESCRIPTION Job Title: Product Support Representative Location: Vernon Hills, IL Department: Product Support Reports To: Manager, Product Support Group Direct Reports/Manages others: No Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm) The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects. This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes. Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience. Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions. RESPONSIBILITIES & EXPECTATIONS: Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner. Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance. Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions. Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes. Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels. Prioritize workload effectively to ensure timely responses and resolution of customer inquiries. Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development. Identify issues requiring escalation and collaborate with internal departments to drive resolution. Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement. Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs. Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve. Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results. Knowledge, skills, and abilities: Strong verbal and written communication skills. Ability to explain technical information in a clear, concise, and customer-friendly manner. Strong problem-solving and decision-making skills. Ability to learn, retain, and apply technical product and process knowledge effectively. Strong customer de-escalation and conflict resolution skills. Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations. Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions. Ability to work independently while collaborating effectively within a team environment. Strong attention to detail. Working conditions: Frequent interaction with customers via phone, email, and other support channels. Hybrid work environment with a current schedule of three days in the office and two days working remotely. What makes someone successful in this role: Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things. They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals. Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback. They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience. Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand. Salary Range: $23.00 - $25.00/hour From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-10-15 15:11:49 -
Product Support Representative
JOB DESCRIPTION Job Title: Product Support Representative Location: Vernon Hills, IL Department: Product Support Reports To: Manager, Product Support Group Direct Reports/Manages others: No Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm) The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects. This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes. Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience. Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions. RESPONSIBILITIES & EXPECTATIONS: Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner. Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance. Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions. Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes. Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels. Prioritize workload effectively to ensure timely responses and resolution of customer inquiries. Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development. Identify issues requiring escalation and collaborate with internal departments to drive resolution. Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement. Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs. Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve. Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results. Knowledge, skills, and abilities: Strong verbal and written communication skills. Ability to explain technical information in a clear, concise, and customer-friendly manner. Strong problem-solving and decision-making skills. Ability to learn, retain, and apply technical product and process knowledge effectively. Strong customer de-escalation and conflict resolution skills. Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations. Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions. Ability to work independently while collaborating effectively within a team environment. Strong attention to detail. Working conditions: Frequent interaction with customers via phone, email, and other support channels. Hybrid work environment with a current schedule of three days in the office and two days working remotely. What makes someone successful in this role: Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things. They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals. Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback. They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience. Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand. Salary Range: $23.00 - $25.00/hour From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-10-15 15:11:41 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - Service Management/HR . This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Service/HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-05 07:10:54 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - S/4 Service and Construction Management Software. This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management, and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 4+ years' experience in SAP SM S/4 service and construction management software. SAP HR/HCM and/or Project Systems experience is a plus. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-04 15:11:12 -
SAP Business Analyst (Sr) - NE
JOB DESCRIPTION Sr. Business Systems Analyst - HR Sr. Business Systems Analyst - HR Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North American operations primarily but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as HR and related processes. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-03 23:10:59 -
SAP Business Analyst (Sr) - NE
JOB DESCRIPTION Sr. Business Systems Analyst - HR Sr. Business Systems Analyst - HR Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North American operations primarily but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as HR and related processes. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-03 23:10:50 -
SAP Business Analyst (Sr) - NE
JOB DESCRIPTION Sr. Business Systems Analyst - HR Sr. Business Systems Analyst - HR Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North American operations primarily but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as HR and related processes. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-03 15:12:54 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - S/4 Service and Construction Management Software. This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management, and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 4+ years' experience in SAP SM S/4 service and construction management software. SAP HR/HCM and/or Project Systems experience is a plus. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-30 15:12:06 -
Customer Service Manager
Customer Service Manager Colchester £40,000 - £50,000 Monday to Friday 8.30am to 5.00pm Start Date - January 2027 KHR are recruiting for an experienced Customer Services Manager to lead and develop a customer service function within a growing, internationally operating manufacturing business. This is a hands-on leadership role with the opportunity to shape the department, improve processes and systems, enhance the customer experience and drive commercial performance. You'll take ownership of the customer service team, introduce new ways of working and act as the voice of the customer across the wider business. Key Responsibilities: - Lead, coach and develop the Customer Service team, setting clear service standards, KPIs and performance targets - Drive improvements across customer service processes, procedures and systems, including CRM, helpdesk and workflow automation - Oversee customer enquiries, order processing, technical queries and escalated complaints, ensuring a high standard of service - Monitor customer feedback, service data and performance metrics to identify opportunities for improvement - Work closely with Sales, Production, Technical and Operations teams to improve communication and customer satisfaction - Coordinate order fulfilment, production lead times, shipping and delivery updates - Identify opportunities to maximise upselling and cross-selling, supporting wider business growth - Lead system implementation projects, develop SOPs and introduce more efficient ways of working Candidate Profile - Proven experience in a Customer Service or Customer Care management role, with a track record of improving processes and procedures - Strong team leadership skills, with experience coaching, developing and managing performance - Confident using CRM systems, order processing platforms and customer support tools, ideally including Business Central or Dynamics - Experience with workflow automation, KPI reporting and using data to drive improvements - Excellent communication, problem-solving and organisational skills, with the ability to manage complex customer escalations - Experience with exports and shipping quotations - Experience within manufacturing, packaging, textiles or technical products would be advantageous - German language skills would also be beneficial At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you. Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market... ....Read more...
Type: Permanent Location: Colchester, England Start: 04/01/2027 Salary / Rate: £40000 - £50000 per annum + Benefits Posted: 2026-09-29 17:01:49 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - Service Management/HR . This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Service/HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-21 15:11:39 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - S/4 Service and Construction Management Software. This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management, and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 4+ years' experience in SAP SM S/4 service and construction management software. SAP HR/HCM and/or Project Systems experience is a plus. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-19 23:13:22 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - S/4 Service and Construction Management Software. This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management, and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 4+ years' experience in SAP SM S/4 service and construction management software. SAP HR/HCM and/or Project Systems experience is a plus. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-19 23:13:04 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - S/4 Service and Construction Management Software. This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management, and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 4+ years' experience in SAP SM S/4 service and construction management software. SAP HR/HCM and/or Project Systems experience is a plus. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-19 23:12:09 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - Service Management/HR . This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Service/HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-16 15:12:42 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - Service Management/HR . This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Service/HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-04 23:11:31 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - Service Management/HR . This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Service/HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-04 23:11:20 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are currently looking for a Sr. Business Systems Analyst - Service Management/HR . This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Duties/Responsibilities, Core knowledge: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction. Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management and HR. Skills, Qualifications, Experience, Special Physical Requirements: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Service/HR function. 8 - 12 months SAP S/4 HANA implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, report writers, or query tools, etc. Basic understanding of IT communications networks. The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-04 15:11:54
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Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curre ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-16 23:11:40 -
Product Support Representative
JOB DESCRIPTION Job Title: Product Support Representative Location: Vernon Hills, IL Department: Product Support Reports To: Manager, Product Support Group Direct Reports/Manages others: No Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm) The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects. This role provides support through phone, email, and other customer co ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-10-15 15:12:08 -
Product Support Representative
JOB DESCRIPTION Job Title: Product Support Representative Location: Vernon Hills, IL Department: Product Support Reports To: Manager, Product Support Group Direct Reports/Manages others: No Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm) The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects. This role provides support through phone, email, and other customer co ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-10-15 15:11:49 -
Product Support Representative
JOB DESCRIPTION Job Title: Product Support Representative Location: Vernon Hills, IL Department: Product Support Reports To: Manager, Product Support Group Direct Reports/Manages others: No Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm) The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects. This role provides support through phone, email, and other customer co ....Read more...
Type: Permanent Location: Vernon Hills, Illinois Posted: 2026-10-15 15:11:41 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curre ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-05 07:10:54 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curr ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-04 15:11:12 -
SAP Business Analyst (Sr) - NE
JOB DESCRIPTION Sr. Business Systems Analyst - HR Sr. Business Systems Analyst - HR Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North Amer ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-03 23:10:59 -
SAP Business Analyst (Sr) - NE
JOB DESCRIPTION Sr. Business Systems Analyst - HR Sr. Business Systems Analyst - HR Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North Amer ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-03 23:10:50 -
SAP Business Analyst (Sr) - NE
JOB DESCRIPTION Sr. Business Systems Analyst - HR Sr. Business Systems Analyst - HR Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North Amer ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-10-03 15:12:54 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curr ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-30 15:12:06 -
Customer Service Manager
Customer Service Manager Colchester £40,000 - £50,000 Monday to Friday 8.30am to 5.00pm Start Date - January 2027 KHR are recruiting for an experienced Customer Services Manager to lead and develop a customer service function within a growing, internationally operating manufacturing business. This is a hands-on leadership role with the opportunity to shape the department, improve processes and systems, enhance the customer experience and drive commercial performance. You'll take own ....Read more...
Type: Permanent Location: Colchester, England Start: 04/01/2027 Salary / Rate: £40000 - £50000 per annum + Benefits Posted: 2026-09-29 17:01:49 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curre ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-21 15:11:39 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curr ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-19 23:13:22 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curr ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-19 23:13:04 -
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curr ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-19 23:12:09 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curre ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-16 15:12:42 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curre ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-04 23:11:31 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curre ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-04 23:11:20 -
Business Analyst (Sr) - Service Management/HR
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. We are curre ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2026-09-04 15:11:54