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Purpose
The Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers.
Managing a range of support services to employees and customers.
Duties and Responsibilities
To deliver services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers.
To understand, support and advise a wide range of customers who will be making enquiries concerning services through multiple channels of access.
To work with colleagues within the Control Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction.
To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services.
To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers.
To listen patiently, to empathise with the customer's situation and convey a genuine desire to help and support.
Communicate clearly, concisely and appropriately to a wide range of customer and colleagues.
To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
To liaise with officers from a range of partner agencies including out of hours highways, noise pollution and emergency services.
Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes.
Work with current and emerging technology to enhance customer contact services.
Work as part of the wider team ensuring continuous improvement responding to change in a positive manner.
Requirements
Must have Standard DBS.
Educated to GCSE standard or equivalent, five GSCE's grade C and above.
Two of these GCSE's must include Mathematics and English.
Demonstrates the ability to work under pressure with confidence and initiative and be committed to the provision of a quality service for customers at all times.
Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone in person or in writing.
Proficient in use of technology, being comfortable in the use of I.T systems, programmes and apps.
Demonstrates the ability to work as part of a team, showing a willingness to assist others.
Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets.
Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change.
Special Circumstances
The ability to work unsocial hours including evenings, weekends and bank holidays.
The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period.
Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements.
....Read more...
Type: Contract Location: Cardiff, Wales
Salary / Rate: £12.21 - £13 per hour
Posted: 2026-01-28 13:59:34
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Highway Engineer required to join a civil engineering team delivering highways and public payment systems.
You will prepare and develop concepts, designs and specific elements for both foreign and domestic Highway Authorities, also private developers.
Requirements
Highway design civil engineering experience.
Civil 3D and AutoCAD experience producing drawings, models, schedules etc.
Construction Design and Management Regulations or CDM for national and local highway design.
MEng or BEng in Engineering.
Working towards Chartered Civil Engineer (CEng).
Responsibilities
Highway and public transport design.
Producing drawings,
Manage design packages
Site visits to measure and assess progress.
Assess Road construction methods, materials, and quality ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £32000 - £45000 Per Annum None
Posted: 2026-01-23 11:21:51
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Contracts Manager
Southend-On-Sea
£55,000 - £65,000 + Landmark Projects + Bonus Discretionary + Private Medical Care + Van + Company Paid Expenses + Pension + MORE!
Join a highly reputable specialist contractor as a Contract Manager, overseeing both compliance and commercial performance across complex, high-value infrastructure projects in the South East.
You'll have the opportunity to maximise your earnings while potentially progressing to a more senior position.
This industry leading firm is seeking a Contract Manager to join their team, overseeing both regional and international projects.
You will have complete autonomy to shape the role, be recognised as an expert in your field, and make a tangible impact across multiple projects within the business.
In the long term, you can expect excellent earning potential and the opportunity to progress your career toward a director-level position.
Your Role As Contracts Manager Will Include:
* Lead risk management processes and ensure appropriate controls are in place
* Oversee monthly CVRs and drive commercial performance
* Ensure compliance with company policies and procedures
* Manage site operations and subcontractor delivery The Successful Contracts Manager Will Need:
* Experience within UK Civils projects / Groundworks
* Fully Clean UK Drivers licence
* Willingness to travel across the South East
* Happy to attend sites when required For immediate consideration please call Matthew on 07458163042 or click to apply
Keywords: Contracts manager, site manager, senior site manager, Civil Engineering, highways, water, demolition, infrastructure , Southend-on-Sea, Rayleigh, Basildon, Grays, Thurrock, Chelmsford, Brentwood, Essex ....Read more...
Type: Permanent Location: Southend-On-Sea, England
Start: ASAP
Duration: permanent
Salary / Rate: £55000 - £65000 per annum + £55,000 – £65,000 + Paid Expenses
Posted: 2026-01-15 14:12:53
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We are looking for a Senior Contract Manager for a steelwork company based in Leicestershire.This is a senior leadership role suited to an experienced professional with strong commercial awareness, project management capability, and proven leadership skills, overseeing the successful delivery of steelwork projects across the UK.Salary: £65,000 plus company carResponsibilities:
Lead the delivery of steelwork and construction projects, ensuring safety, quality, programme, and budget targets are achieved
Manage and develop the contracts team, setting clear performance standards and accountability
Report directly to the Operations Director on project performance, risk, programme, and commercial outcomes
Manage project programmes, subcontractors, resources, and cash flow in collaboration with commercial, production, and procurement teams
Oversee valuations, applications for payment, contractual notices, and change control
Proactively manage risk, delays, and disputes, ensuring compliance with contractual, legal, and H&S requirements
Support tender and pre-contract activities, providing technical and buildability input
Build and maintain strong client and supply-chain relationships as a senior representative of the business
Drive continuous improvement, consistency, and team development to support ongoing growth
Requirements:
Proven experience delivering steelwork projects within infrastructure sectors, including rail, bridges, highways, and energy
Strong commercial and contractual knowledge
Ideally based in the East Midlands, with regular travel to headquarters and site visits across the UK
If you are interested in this position, please send your CV for consideration. ....Read more...
Type: Permanent Location: Loughborough, England
Start: ASAP
Salary / Rate: Up to £65000.00 per annum + company car
Posted: 2026-01-15 09:05:21
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Competitive Basic + Commission + BenefitsA high-energy, numbers driven Sales Executive with a passion for nurturing commercial relationships and driving consistent bottom-line growth is required to identify new B2B sales opportunities for an ambitious, growing company with a fantastic industry leading reputation.We are the premier hire supplier of Vacuum Excavators to the UK construction industry.
Operating in various sectors including Aviation, Nuclear, Power, Highways, Rail, Construction, Gas, Water, Utilities, Bespoke Solutions, and Emergency Works.
Due to our ongoing expansion and incredible growth, an exciting opportunity exists for an Internal Sales Executive to join the team, develop and grow with the business.The ideal Sales Executive will enjoy a varied role focussing primarily on new business activity using their ability to source and close new business, as well as building and develop customer relationships.
Working within the Sales team and reporting to the Sales Manager, the Internal Sales Executive will have a pro-active approach, as well as a personable demeaner.The successful candidate will be provided with tried and tested methods to find leads for new accounts using sales tools, as well as acting as the focal point for incoming sales inquiries from existing or new accounts.
Essential to the role is the ability to be a strong listener, closing quotations and able to quickly build long lasting relationships.
The role is office based, with no travel required.Key Responsibilities
New business development
Building and maintaining customer relationships
Provide customer quotations in a timely manner
Work directly with the clients to close quotations in a quick, efficient, and compliant manner
Keep the CRM system up to date with quotations, and relevant information
Developing key customer accounts
Provide advice to customers on the product range and services
To identify and secure new business opportunities by utilising the CRM system and other sales tools within the business
Support other departments and have a cross-departmental attitude
Skills & Experience
Previous experience within a fast-paced sales role
Excellent telephone manner (preferably telesales experience)
Excellent communication and negotiation skills.
Ability to build and maintain strong client relationships.
Detail conscious Proficiency in using CRM software, Salesforce or similar
Ability in raising quotations and securing orders
Self-motivated with a results-driven approach.
Ability to work independently and as part of a team
Maintain performance over KPI verticals.
Maximise all business opportunities
Experience of construction customers preferable
This is an exciting opportunity for a dynamic, proactive and highly ambitious Sales Executive looking to take on a fast-paced sales role with a highly regarded and growing nationwide premier supplier of operated vacuum excavators.
An attractive base salary plus bonus scheme is available alongside great benefits including life insurance, private medical insurance and regular team events.
....Read more...
Type: Permanent Location: Doncaster, England
Start: ASAP
Salary / Rate: Competitive Salary + Commission + Benefits
Posted: 2026-01-09 18:27:08
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The Company:?
A fantastic opportunity has arisen for an Internal Sales Representative to work for a market leader in the supply of a wide range of Building Materials.?
Internationally renowned, with a firm commitment to sustainable development.?
Worked on some of the most prestigious construction products in the UK and internationally.?
Committed to providing customers with the most reliable and comprehensive array of building materials, through tailoring to suit customers’ specific needs.?
?
? The Internal Sales Representative ??
The Internal Sales Representative will be based at the companies Lincoln Plant.
You’ll be selling the companies Asphalt offering to contractors.
Examples of customers: Highways contractors, Housebuilding contractors and small independent contractors.
As the Internal Sales Representative you’ll be managing existing business whilst also seeking new business
You’ll ensure all data is entering correctly into SAP.
Working hours- 37.5 hours per week.
9am-5pm, although there can be flexibility on this.
There will be flexibility to work from home 1 or 2 days per week once established in the role.
Full training will be provided.
Benefits of the Internal Sales Representative
£30,000-£35,000
23 Days Holiday?+ Bank Holidays
Pension?
Career prospects
Permanently employed role
? ?
The Ideal Person for the Internal Sales Representative
Will have experience of selling Asphalt, although this isn’t essential
Individuals on the upward ladder of their career with internal sales experience are encouraged to apply
A keen learner, wanting to build a career
A competent IT user ?
Will have a full driving licence
If you think the role of Internal Sales Representative is for you, apply now!?
?
Consultant: Amanda Ellis
Email: amandae@otrsales.co.uk ?
Tel no.
0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Brimingham, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £30000 - £35000 Per Annum Excellent Benefits
Posted: 2026-01-07 17:09:22
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The Company:?
A fantastic opportunity has arisen for an Internal Sales Representative to work for a market leader in the supply of a wide range of Building Materials.?
Internationally renowned, with a firm commitment to sustainable development.?
Worked on some of the most prestigious construction products in the UK and internationally.?
Committed to providing customers with the most reliable and comprehensive array of building materials, through tailoring to suit customers’ specific needs.?
?
? The Internal Sales Representative: ??
The Internal Sales Representative will be based at the companies Lincoln Plant.
You’ll be selling the companies Asphalt offering to contractors.
Examples of customers: Highways contractors, Housebuilding contractors and small independent contractors.
As the Internal Sales Representative you’ll be managing existing business whilst also seeking new business
You’ll ensure all data is entering correctly into SAP.
Working Hours: 37.5 hours per week.
9am-5pm, although there can be flexibility on this.
There will be flexibility to work from home 1 or 2 days per week once established in the role.
Full training will be provided.
Benefits of the Internal Sales Representative:
£30,000-£36,000
23 Days Holiday+ Bank Holidays
Pension?
Career prospects
Permanently employed role
? ?
The Ideal Person for the Internal Sales Representative:
Will have experience of selling asphalt, although this isn’t essential
Individuals on the upward ladder of their career with internal sales experience are encouraged to apply
A keen learner, wanting to build a career
A competent IT user ?
Will have a full driving licence
If you think the role of Internal Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock??
Email: sarahd@otrsales.co.uk??
Tel no.
0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Lincoln, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £30000 - £36000 Per Annum Excellent Benefits
Posted: 2026-01-07 16:21:51
