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The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 6AM - 2:30PM.
Temporary cover is required for approximately 3 months, possible extension due to performance.Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community.In this position, you will be expected to;- Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers- Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers- Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway- Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population- Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies- Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support- Work alongside the Team manager to lead on any crisis intervention work for complex cases- Develop partnership working with a range of local and regional organisations- Contribute to service development in line with local and government strategies, such as No Second Night Out- Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts- Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed- Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheetsPlease note: this role involves lone working.To apply for this role, you must have;- Experience of working with homeless clients- Knowledge of substance misuse and recovery, harm minimisation models and the complexities of the homeless sector- Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients- An understanding of quality customer-focused service principles, and proven ability to empower service users- Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach- Understanding of barriers faced by rough sleepers and available support services- Understanding of planned support principles and working with vulnerable people- The ability to work under pressure, and effective schedule management- The ability to dynamically risk-assess situations- The ability to use IT applications and produce reports- The ability to work in a multiagency framework and coordinate the response of partner agencies- Flexibly to work early mornings and late evenings to better identify and engage individuals rough sleeping ....Read more...
Type: Contract Location: Ilford, England
Salary / Rate: £15 - £17 per hour
Posted: 2025-11-26 09:35:17
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The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM or 10AM - 6PM.
3 months contract - extension due to perfomance.
In this position, you will be required to:- Manage and direct 6 Complex Needs Project Workers, Locum and Night Staff- Lead and supervise a multi-disciplinary team to deliver trauma-informed, outcome-focused support- Support staff to navigate complex client needs, including those related to immigration, health and housing- Ensure reconnection and resettlement pathways are progressed swiftly and safely for all clients.- Oversee timely completion of assessments and support plans, with a focus on move-on readiness- Monitor caseloads, service performance and risk management in collaboration with the Service Manager- Ensure the Team are conducting comprehensive assessment of need and risk for their clients, using effective tools and recording methods and sharing information with partner agencies where appropriate- Build and maintain effective working relationships with local connection boroughs and external partners- Ensure staff are committed to safeguarding children and vulnerable adults- Support the Regional Manager in ensuring the service represents value for money and operates within budget- Monitor service spending throughout the financial year to ensure there is no overspendingTo apply for this role, you must have:- Experience managing or coordinating services for people with complex needs at risk of rough sleeping.
Specialist knowledge will include housing, homelessness, substance misuse, mental health and the criminal justice system- Experience of effective liaison & multi-agency working with social, health, housing and criminal justice agencies.- Experience of leading services that are based around a trauma and psychologically informed approach.- Significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting and reviewing.- Understanding and/or experience of project evaluation, overseeing client data and providing output data to appropriate stakeholders.- Ability to find ways of working with clients who may have a history of low levels of engagement with services- Ability to effectively support the team to manage both the practical & emotional demands of complex casework and client support.- Commitment to working flexibly and creatively in response to changing external and organisational requirements- Able to communicate confidently and effectively, verbally and in writing & be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails ....Read more...
Type: Contract Location: West End, England
Salary / Rate: £19 - £20 per day
Posted: 2025-11-18 14:37:05
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The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM or 10AM - 6PM.
3 months contract - extension due to perfomance.
In this position, you will be required to:- Manage and direct 6 Complex Needs Project Workers, Locum and Night Staff- Lead and supervise a multi-disciplinary team to deliver trauma-informed, outcome-focused support- Support staff to navigate complex client needs, including those related to immigration, health and housing- Ensure reconnection and resettlement pathways are progressed swiftly and safely for all clients.- Oversee timely completion of assessments and support plans, with a focus on move-on readiness- Monitor caseloads, service performance and risk management in collaboration with the Service Manager- Ensure the Team are conducting comprehensive assessment of need and risk for their clients, using effective tools and recording methods and sharing information with partner agencies where appropriate- Build and maintain effective working relationships with local connection boroughs and external partners- Ensure staff are committed to safeguarding children and vulnerable adults- Support the Regional Manager in ensuring the service represents value for money and operates within budget- Monitor service spending throughout the financial year to ensure there is no overspendingTo apply for this role, you must have:- Experience managing or coordinating services for people with complex needs at risk of rough sleeping.
Specialist knowledge will include housing, homelessness, substance misuse, mental health and the criminal justice system- Experience of effective liaison & multi-agency working with social, health, housing and criminal justice agencies.- Experience of leading services that are based around a trauma and psychologically informed approach.- Significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting and reviewing.- Understanding and/or experience of project evaluation, overseeing client data and providing output data to appropriate stakeholders.- Ability to find ways of working with clients who may have a history of low levels of engagement with services- Ability to effectively support the team to manage both the practical & emotional demands of complex casework and client support.- Commitment to working flexibly and creatively in response to changing external and organisational requirements- Able to communicate confidently and effectively, verbally and in writing & be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails ....Read more...
Type: Contract Location: Greenwich, England
Salary / Rate: £19 - £20 per day
Posted: 2025-11-18 09:22:15
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In this position, you will be required to:
- manage and direct 6 complex needs project workers, locum and night staff
- lead and supervise a multi-disciplinary team to deliver trauma-informed, outcome-focused support
- Support staff to navigate complex client needs, including those related to immigration, health and housing
- Ensure re-connection and resettlement pathways are progressed swiftly and safety for all clients
- Oversee timely completion of assessments and support plans, with a focus on move-on readiness
- Monitor caseloads, service performance and risk management in collaboration with the service manager
- Ensure the team are conducting comprehensive assessment of need and risk for their clients, using effective tools and recording methods and sharing information with partner agencies where appropriate.
- Support the Regional Manager in ensuring the service represents value for money and operates within budget
- Monitor service spending throughout the financial year to ensure there is no overspending
To apply for this role you must have:
- Experience managing or coordinating services for people with complex needs at risk of rough sleeping.
Specialist knowledge will include housing, homelessness, substance misuse, mental health and the criminal justice system.
- Experience of effective liaison & multi- agency working with social, health, housing and criminal justice agencies.
- Experience of leading services that are based around a trauma and psychologically informed approach.
- Significant level of experience, practice and understanding of the principles of risk and needs assessment, planning, goal setting and reviewing.
- Ability to find ways of working with clients who may have a history of low levels of engagement with services
- Ability to effectively support the team to manage both the practical & emotional demands of complex casework and client support
- Commitment to work flexibly and creatively in response to changing external and organisational requirements.
- Able to communicate confidently and effectively, verbally and in writing & be self- servicing int he use of the computer to create letters, minutes and key work notes and to send and receive emails. ....Read more...
Type: Contract Location: West London, England
Salary / Rate: £18 - £19 per hour
Posted: 2025-11-13 16:37:52
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he successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM.
Temporary cover is required for approximately 3 months.
In this position, you will be expected to;- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with- Be flexible, reflective and creative in your engagement with clients and personalised in your support to them- Support clients with move-on and help them progress towards independence- Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities- Prepare the accommodation for new clients to move into and support clients to settle in- Send daily occupancy lists to the council- Be responsible for cleaning tasks and domesticated duties within the accommodation- Ensure the safety and wellbeing of clients in the service including using Safeguarding and emergency alert procedures as applicable- Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completedTo apply for this role, you must have;- Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Effective collaborative working- Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures- High level understanding of professional boundaries and ability to maintain boundaries- The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills ....Read more...
Type: Contract Location: Chester, England
Salary / Rate: £12.5 - £13.5 per hour
Posted: 2025-11-11 15:03:29
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The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM.
In this position, you will be required to:- Work alongside three Managers and one Regional Manager and be responsible for 5 buildings; a mixture of high, medium and low support with self -contained flats across all 5 buildings- Direct 4 Young Persons Workers and a team of Night Workers in their day-to-day work to ensure that young people receive a consistent, high quality and responsive service.
Staff will report to this role for leadership, supervision and guidance- Ensure that each client/resident has an individual package of support with regular formal and informal key working, and an up-to-date co-produced and comprehensive support and safety plan- Oversee the reports regarding missing young people, to lead on coordinating a joint up response with statutory services, as well as directing a variety of approaches for non-engaging clients- Oversee referrals ensuring that they meet the criteria and service specification and to ensure that all referrals are interviewed, assessed, and accepted/rejected in line with policy and procedure- Ensure that preparation for move-on begins once the young person moves into the service, and to lead on the development and roll out of a comprehensive package of life skills training which is available to all- In partnership with the Regional Services Manager, identify and implement flexible approaches of working with young people to best promote and advance their progress- Develop the staff team in a psychologically informed way within the core model of service delivery- As directed by the Regional Services Manager, to contribute to organisational and statutory monitoring and reporting within set deadlines- Ensure the property is maintained to a high standard and that effective systems are in place to ensure all areas of housing management are efficient and offer value for money, with voids kept to a minimum and rental income maximised- Ensure that all property risk assessments are reviewed and updated at regular intervals- Ensure staff are committed to safeguarding children and vulnerable adults in line with policy and procedureTo apply for this role, you must have:- Understanding of effective practice in responding to the needs of looked after children and care leavers aged 16 and 17, as well as local authority statutory duties.- Experience of effectively managing staff that work with the range of issues involved in the delivery of quality services to young people who may be at risk or looked after with complex needs including offending and gang affiliation.- A proven track record of staff and service management and demonstrable ability to manage staff performance and motivate staff members to perform effectively.- Experience of managing accommodation-based services with a variety of tenures (such as licenses and ASTs) and knowledge of the associated housing management and health and safety requirements.- High level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information.- Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification.- Strong networking skills and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users. ....Read more...
Type: Contract Location: Greenwich, England
Salary / Rate: £20 - £22 per annum
Posted: 2025-11-10 14:38:27
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The service supports young people aged 16-25 who are homeless or at risk of homelessness and have complexities in their needs/risks to move on to independent living.The successful candidate will be required to work 37.5 hours per week working Monday - Friday, between the hours of 9AM - 7PM.
Temporary cover is required for minimum 2 months, with the possibility of extension.
In this position, you will be expected to;- Manage a supported accommodation building housing 14 young people and line manage 5 staff members- Ensure the service delivers excellent and continuously improving project performance in line with the contract for supported accommodation- Maintain staffing levels to deliver the service- Ensure staff undertake all activities and monitor performance- Work with the Area Director to manage the team and deliver the service.- Be available to deal with clients who need help or advice, either by phone or on a drop-in basis.- Monitor all support being provided to the clients and provide direction where appropriate.- Be available to represent the organisation at partnership and strategic meetings to establish and build links with local authority teams in order to ensure sufficient appropriate referrals- Work closely with commissioners, other statutory and voluntary partners to develop the service- Keep clear and relevant records and statistics and ensure good communication with the Project Workers and Project Evaluators- Responsible for the health and safety of the building and all housing management tasks (with support from internal teams and processes).- Participate in the on call rotaTo apply for this role, you must have;- Experience working with young people including those at risk of homelessness- Experience of working with people who are categorized as high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behaviour- Experience of effectively managing staff- Knowledge of supported accommodation and other services vital to successful support while people are homeless or need pre-tenancy support- Experience supporting service users to set up benefits and maintain their accommodation- Knowledge and understanding of the criminal justice and benefits system- Experience of health and safety and housing management responsibilities- Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries- Experience of contributing to high level strategic discussions with an ability to deliver the outcomes required to promote the service- Able to work on own initiative providing leadership to the team but at same time able to exercise sound judgement in knowing when to consult with line management- Understanding and ability to implement risk management, information sharing and data security arrangements- Ability to use IT to a level which will enable high quality reporting to be carried out.
This should include an ability to use data capture systems including running queries and reports.Please note; there is parking at the service ....Read more...
Type: Contract Location: Whitley Bay, England
Salary / Rate: £17.5 - £18 per day
Posted: 2025-11-10 14:29:39
