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Responsibilities
To carry our service reviews of individual Supporting People Grant, Supporting People Revenue Grant and other supported housing schemes ensuring services and payments operate in line with established contracts and specifications and meet the requirements of the Welsh Government Accredited Support Provider ratings.
This will include regularly reviewing all housing management services to determine support and rent costs.
To undertake Tenant Support Scheme (TESS) referrals to support providers, update and maintain all computerised records on referrals and monitor the outcome of each referral.
To Assist the Supporting People Coordinator in reviewing the Supporting People Local Commissioning Plan.
To maintain all computerised records ensuring information is kept up to date at all times and full audit trails on payments and support service provision are in place.
To undertake Housing Related Support Needs Assessments (HRS) of supporting people clients and regularly update all record systems.
To provide regular reports, advice and information, statistics and performance information on the Supporting People services including weekly/monthly monitoring reports, Citizen Charter, National Assembly for Wales and other performance indicator information as directed.
To carry out client assessments under the Fairer Charging Policy for Supporting People and ensure all payments are correctly reconciled on Supporting People IT monitoring systems and office records.
To represent the Housing Services at working parties, resident meetings and committees and undertake presentations, provide reports and feedback as necessary.
Ensure compliance with the Financial Regulations, Standing Orders, Policies and Procedures.
To implement the principles of the Equal Opportunity Policy whilst carrying out the above duties.
To adhere to Health and Safety legislation / relevant policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts / omissions.
To implement the principles of the Environment Policy while carrying out the above duties.
Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time.
Requirements
Experience of working with the public
Experience of record keeping and office systems.
Experience of working with vulnerable clients
Knowledge of housing and support issues.
Good knowledge and experience of IT systems.
Knowledge of Supporting People Framework
Good interpersonal skills
Good written skills with ability to write and complete correspondence, forms and reports both clearly and accurately.
Excellent administration and organisational skills.
Ability to establish & maintain administration/monitoring systems including IT (OHMS).
5 GCSE's grade A-C or equivalent (to include Maths and English)
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Type: Contract Location: Barry, Wales
Salary / Rate: Up to £12.21 per hour
Posted: 2025-08-04 16:21:49
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The Civil Litigation Solicitor includes giving advice in relation to technical areas of law, policy, governance, and the organisation's functions; specifically in respect of housing law; and with judicial reviews; conducting litigation; and where necessary and appropriate appearing as advocate in Court and at tribunals, hearings, and inquiries.
Other responsibilities will relate to other work carried out by the Litigation Team, including civil litigation.
Duties and Responsibilities
To support and advise the Housing Directorate with respect to litigation, including judicial reviews.
To attend and advise such committees, sub-committees and other groups and panels as instructed by the Director of Governance and Legal, such as Licensing Committee etc (appropriate training will be given);
Provide general legal advice to Members and Officers and to associated bodies, companies and organisations as instructed by the Director of Governance and Legal.
Implement or secure the implementation of those decisions relating to legal matters as may be allocated by the Director of Governance and Legal or relevant Operational Manager.
Where required, conduct litigation on behalf of the organization, be responsible for the care and conduct of such proceedings and act as the advocate before Courts, inquiries, hearings and tribunals including contested hearing.
Prepare matters and papers for any form of legal or quasi legal proceedings and undertake any statutory or administrative task ordinarily required of Legal Services.
Deal with disputes and complaints.
Keep abreast of developments in the law and to advise through the Director of Governance and Legal Services from time to time on such matters as will impinge upon its functions.
Assist in the provision of a comprehensive legal service.
To support the work of senior staff and assist the work of junior staff on legal issues.
Requirement
Qualified Solicitor or barrister with current practising certificate or equivalent qualification with ability to practice.
Experience and knowledge of housing law and litigation work
Practical knowledge of public law
Ability to travel to various locations
Effective advocate - Excellent communication skills, both written and oral.
Good drafting skills
Ability to work as an effective part of a professional team to deliver complex issues
Competent IT user
Location: CF10
Hours per week: 37
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Cardiff, Wales
Salary / Rate: £43 - £47 per hour
Posted: 2025-07-31 10:55:07
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Responsibilities:
To be the key point of contact within Health and Social Care services for eligible clients completing assessments.
Provide high quality information to vulnerable adults, carers and relevant stakeholders.
Work in partnership with appropriate health, housing and community stakeholders for the benefit of vulnerable adults around i.e.
signposting, referrals, multi-disciplinary working, joint assessments and relevant meetings.
Develop personalised support / care plans with individuals, their unpaid carers and other stakeholders as appropriate.
Putting the person at the centre of the process, facilitate the selection of support services, activities or other routes.
Support people to find creative, individual and efficient ways of solving problems or challenges in their lives.
To promote self-directed support and direct payments to all service users and carers.
Assist people to make their plans happen by signposting or researching and providing information about local services and opportunities.
Manage the recording and administration around assessment and planning and agreeing care provision through up to date.
To assess, issue where appropriate, and assist in process for major and minor adaptations, equipment and completion of housing needs or void property reports where relevant.
Undertake service user/carer reviews periodically and as required against outcomes.
Ensure clients are aware of processes in changing support, raising concerns about providers, complaints processes and awareness of safeguarding.
Identify debt management concerns during interventions and raise as appropriate in partnership with the Financial Assessment Team and Debt Recovery.
To recognize where social work or occupational therapist (or other professional) involvement is required.
To undertake regular risk assessments and help service users devise risk management strategies.
Knowledge and Skills:
Of support planning and personalised outcomes, and how mental illness impacts on the lives of individuals and their families.
Of key statutes and guidance underpinning adult social care for mental health service-users.
Knowledge of preventative and reablement approaches that improve independence.
Understanding of safeguarding, deprivation of liberty, and dignity in care as applicable to vulnerable adults using social care and health services.
Knowledge of the physical and psychological needs of vulnerable adults and their carers.
Knowledge of the role of social workers, occupational therapists and other professional staff within the health and social care context.
Ability to assess and manage the range of risks that mental health service-users may experience.
Ability to form collaborative relationships and work in partnership with service users, carers and colleagues.
Ability to work within a pressured environment using time effectively to meet deadlines and individual performance targets.
Required:
Evidence of formal development within the field of health or social care, to equivalent of NVQ 3 level, or equivalent experience.
IT skills across a range of systems and tools e.g.
social care client database, e-mail, internet based programmes, word processing.
Strong literacy / numeracy skills and report writing skills.
Must have Enhanced DBS.
Extensive experience of working in a health or social care environment.
Extensive experience in working directly with mental health service-users and their carers.
Experience of promoting service user independence using a empowering strengths-based approach.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £18 - £19.5 per hour
Posted: 2025-07-14 16:34:31
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Responsibilities:
To arrange emergency, temporary accommodation placements and make appropriate referrals into supported accommodation, ensuring all placements and referrals are carried out in a timely manner, making the best use of all available housing stock at all times.
To make offers of properties in line with Housing legislation and make robust decisions to discharge duty where necessary that will withstand legal scrutiny.
Arrange emergency accommodation on behalf of other services, including Children's Social Services and Adult Social Care as and when required
Co-ordinate available properties in the private rented sector and in conjunction with Housing Caseworkers, identify highest priority households to be put forward for Direct Lets to prevent and relieve homelessness.
To ensure high quality offers, suitability and discharge of duty decisions are made in a timely manner relating to offers of properties (temporary accommodation & private rented properties)
To work proactively to find an appropriate housing solution to bring the ‘relief'/ full housing duty to an end
Ensure compliance with relevant legislation and guidelines so that accommodation is allocated based on need and all offers of accommodation are suitable
Proactively contribute to the action plan to reduce the number of households in temporary accommodation by monitoring and maximising move on opportunities from temporary accommodation and supported housing.
Ensure accurate records are maintained of those in all types of emergency, temporary and supported housing, maintaining statistical information for local and central government statistical returns
Required
Must have current Basic DBS.
Must have working knowledge of Part 7, S193, S188 and Discharge of Duty.
Willingness to undertake home visits which are effective and take into account health and safety requirements.
Flexible and proactive, with a commercially-minded approach to developing services and sustaining relationships with landlords.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £19 - £20.50 per hour
Posted: 2025-07-14 16:17:00
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Purpose
To provide a comprehensive high quality homeless prevention, support and advice service to all rough sleepers in Lewisham.
To provide an assessment service to rough sleepers presenting to ascertain what duties are owed to them and what alternative housing options are available to them.
To act as a key worker to allocated rough sleepers, working alongside Housing Solution Officers to ensure Personal Housing Plans are in place and up-to-date, taking them through the actions of their personal housing plans and ensuring each step towards permanent housing is completed.
To develop specialist knowledge and skills in relation to rough sleepers as required to enable the delivery of a flexible and responsive housing needs service that can effectively meet changing demands and customer pressures.
To focus on engaging rough sleepers into services using an outreach approach, and working in close partnership with London Street Rescue, NSNO Hub's and other funded and voluntary rough sleeping Initiative services.
To keep up to date, clear, accessible and accurate casework and data records and report on performance as required.
To keep up to date, clear, accessible and accurate casework and data records and report on performance as required.
Signpost or reconnecting identified rough sleepers to area of local connection.
To support rough sleepers maximize their income through supporting them to make applications and encourage them to attend required DWP and medical appointments.
Responsibilities
To resolve rough sleeping within the borough through the provision of confidential and impartial advice and information to identified rough sleepers that have either been identified by Outreach services or are in placement in any rough sleeper assistance scheme.
To actively and positively promote and deliver the housing solutions agenda identifying appropriate housing options for rough sleepers and utilising the tools available for rough sleepers that will resolve their accommodation problems and reduce the need for the provision of temporary accommodation within agreed timeframes.
To provide advice to customers in respect of the obligations under PtVI and PtVII of the Housing Act 1996, the Homelessness Act 2002 and the Localism Act 2011.
To fully investigate the circumstances of rough sleepers in Lewisham and to determine in accordance with current legislation, case law and the Code of Guidance 2006 what duty the authority owes to them and to issue legally robust S184 decision letters accordingly.
To maintain detailed, accurate case notes and reports, update computerised records, conduct correspondence and respond to enquiries as required to efficiently progress cases to resolution.
To provide advice and practical assistance (including keyworking and hand holding) to rough sleepers to ensure a successful and suitable housing outcome in line with resources.
To provide information about support, debt counseling and money advice services to rough sleepers in rent or mortgage arrears including advice on the availability of welfare benefits and prioritizing debts, referring people to the DWP, Housing Benefit Service or CAB as appropriate.
Where necessary to provide advice and practical support on “being a good tenant” and finding accommodation to lower needs rough sleepers in order for them to help themselves secure accommodation.
To undertake a comprehensive assessment of vulnerable rough sleepers in respect of their support and housing related needs including the risk to themselves and others.
To develop and maintain a sound knowledge of the support needs of vulnerable single customers presenting for assistance including physical and mental health, substance misuse, offending, learning disabilities, independent living skills, education, training and employment needs.
To make appropriate referrals to supported accommodation services for vulnerable clients and ensure that a move on pathway is developed for each rough sleeper as required.
To liaise with other statutory services and third sector services as appropriate who may owe a duty or be able to assist rough sleepers under legislation other than the homelessness acts, or under the borough's rough sleeper strategy.
Requirements
Enhanced DBS
Knowledge of the legislation and duties owed to homeless persons under Part V1 and Part V11 of the Housing Act 1996, Homelessness Act 2002 & Localism Act 2011.
Experience with working with rough sleepers or any other comparable marginalized or vulnerable group.
Knowledge of the Code of Guidance issued by the Dept for Communities & Local Government for local authorities 2006.
Knowledge of all relevant case law pertaining to homelessness and its application particular to the Single Homeless Client Group.
Experience of keyworking, care planning and giving practical support to vulnerable clients in resolving their homelessness.
Detailed working knowledge of the welfare benefit system and its application.
Detailed working knowledge of other agencies, both statutory and voluntary providing relevant advice and assistance to customers under alternative legislation and in all forms of tenure.
Knowledge of the housing problems and the available solutions for rough sleepers.
Special Circumstances
Required to deliver the housing needs service at different locations and offices
Required to work outside of normal office hours in times of high customer demand
Required to deliver out reach surgeries and conduct home visits
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)
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Type: Contract Location: Lewisham, England
Salary / Rate: £18 - £20 per hour
Posted: 2025-07-10 10:00:13
