-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
We are seeking an experienced and skilled Data Architect to join our team! Our ideal candidate thrives in a collaborative environment, is a self-starter, and is passionate about data architecture in modern cloud platforms.
As part of our data team, you will play a pivotal role in designing and overseeing the transition of our data infrastructure to an Azure Data Lake and Databricks environment. This role involves designing, developing, and maintaining scalable cloud-based data solutions, including data models, ELT pipelines, and analytics workflows.
The Data Architect will work closely with data engineers, data scientists, analysts, and stakeholders to ensure data is efficiently processed, stored, and analyzed for business insights. This is an exciting opportunity to be at the forefront of a modern cloud data transformation while also maintaining critical business operations in legacy systems.
If you have a passion for Azure Databricks, Azure Data Lakehouses, and cloud-based solutions, we'd love to hear from you!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Design and oversee the implementation of scalable data architectures using Azure Data Lake, Azure Databricks, and related technologies. Develop and maintain comprehensive data models that support analytics, machine learning, and reporting needs. Optimize data processing, storage, and retrieval for high performance and cost efficiency in the cloud. Support and guide the transition from legacy data platforms, including SAP BW and SQL Data Warehouse, to modern cloud-based solutions. Work with unstructured and structured data, transforming it for analytical use. Develop API-based data access solutions to enable real-time data consumption across the organization. Continuously monitor and optimize data infrastructure, pipelines, and performance. Collaborate with data engineers, data scientists, analysts, and business stakeholders to understand and implement data requirements. Stay up to date with Azure Data Engineering advancements and recommend new tools and processes.
EDUCATION:
Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
EXPERIENCE:
3+ years of experience in data architecture, data engineering, or related roles. Hands-on experience with Azure Data Lake, Azure Databricks, Delta Lake, and PySpark. Strong SQL programming skills and experience with relational and NoSQL databases. Experience developing and optimizing ELT pipelines using Apache Spark, Python, or Scala. Familiarity with SAP BW and SQL Data Warehousing concepts (preferred but not required). Knowledge of CI/CD practices for data engineering workflows.
CERTIFICATES, LICENSES, REGISTRATIONS:
Microsoft Certified: Azure Solutions Architect Expert Databricks Lakehouse Fundamentals Certification Certified SQL, Advanced Queries Python for Data Science & Machine Learning
OTHER SKILLS AND ABILITIES:
Proficiency in Python, SQL, and PySpark. Strong understanding of data warehousing and data lakehouse architectures. Hands-on experience with Azure Synapse, Power BI, or other analytics platforms. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently in a fast-paced environment.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-31 15:10:30
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
We are seeking an experienced and skilled Data Architect to join our team! Our ideal candidate thrives in a collaborative environment, is a self-starter, and is passionate about data architecture in modern cloud platforms.
As part of our data team, you will play a pivotal role in designing and overseeing the transition of our data infrastructure to an Azure Data Lake and Databricks environment. This role involves designing, developing, and maintaining scalable cloud-based data solutions, including data models, ELT pipelines, and analytics workflows.
The Data Architect will work closely with data engineers, data scientists, analysts, and stakeholders to ensure data is efficiently processed, stored, and analyzed for business insights. This is an exciting opportunity to be at the forefront of a modern cloud data transformation while also maintaining critical business operations in legacy systems.
If you have a passion for Azure Databricks, Azure Data Lakehouses, and cloud-based solutions, we'd love to hear from you!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Design and oversee the implementation of scalable data architectures using Azure Data Lake, Azure Databricks, and related technologies. Develop and maintain comprehensive data models that support analytics, machine learning, and reporting needs. Optimize data processing, storage, and retrieval for high performance and cost efficiency in the cloud. Support and guide the transition from legacy data platforms, including SAP BW and SQL Data Warehouse, to modern cloud-based solutions. Work with unstructured and structured data, transforming it for analytical use. Develop API-based data access solutions to enable real-time data consumption across the organization. Continuously monitor and optimize data infrastructure, pipelines, and performance. Collaborate with data engineers, data scientists, analysts, and business stakeholders to understand and implement data requirements. Stay up to date with Azure Data Engineering advancements and recommend new tools and processes.
EDUCATION:
Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
EXPERIENCE:
3+ years of experience in data architecture, data engineering, or related roles. Hands-on experience with Azure Data Lake, Azure Databricks, Delta Lake, and PySpark. Strong SQL programming skills and experience with relational and NoSQL databases. Experience developing and optimizing ELT pipelines using Apache Spark, Python, or Scala. Familiarity with SAP BW and SQL Data Warehousing concepts (preferred but not required). Knowledge of CI/CD practices for data engineering workflows.
CERTIFICATES, LICENSES, REGISTRATIONS:
Microsoft Certified: Azure Solutions Architect Expert Databricks Lakehouse Fundamentals Certification Certified SQL, Advanced Queries Python for Data Science & Machine Learning
OTHER SKILLS AND ABILITIES:
Proficiency in Python, SQL, and PySpark. Strong understanding of data warehousing and data lakehouse architectures. Hands-on experience with Azure Synapse, Power BI, or other analytics platforms. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently in a fast-paced environment.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-31 15:10:19
-
JOB DESCRIPTION
Summary:
Carboline Global Inc.
is looking for a Director of Financial Planning & Analysis.
This position will assist in the annual budget process, monthly close and reporting, help maintain all sales reports, oversee U.S.
reporting, and support the VP of Finance in all ad hoc analysis.
Minimum Requirements:
Bachelor's degree in Accounting.
Minimum 4 Years of relevant experience.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Essential Functions:
Assist in budget schedule preparation for all regions, divisions, entities & consolidations.
Responsible for all balance sheet forecasts and budgets.
Assist in loading all domestic forecast and budget P&Ls & BSs into Hyperion.
Responsible for maintaining the financial statements and budget.
Perform daily and monthly analyses related to sales, gross profits, expense and operating income.
Assist in reviewing all aspects of the financial statements during month-end closing process.
Assist VP of Finance with ad hoc financial analysis.
Assist in the preparation of monthly financial reporting schedules.
Responsible for managing the month-end close process for general accounting responsibilities.
Responsible for managing a small team of analysts.
Responsible for overseeing general accounting functions such as AP, IC, Cash, and SG&A.
Assist as needed in compiling any audit requests both internal and external.
Create financial reporting schedules to aid all levels of management in analyzing the company's performance.
Perform additional duties as assigned.
Commit to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-07-16 15:10:18
-
JOB DESCRIPTION
Summary:
Carboline Global Inc.
is looking for a Director of Financial Planning & Analysis.
This position will assist in the annual budget process, monthly close and reporting, help maintain all sales reports, oversee U.S.
reporting, and support the VP of Finance in all ad hoc analysis.
Minimum Requirements:
Bachelor's degree in Accounting.
Minimum 4 Years of relevant experience.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Essential Functions:
Assist in budget schedule preparation for all regions, divisions, entities & consolidations.
Responsible for all balance sheet forecasts and budgets.
Assist in loading all domestic forecast and budget P&Ls & BSs into Hyperion.
Responsible for maintaining the financial statements and budget.
Perform daily and monthly analyses related to sales, gross profits, expense and operating income.
Assist in reviewing all aspects of the financial statements during month-end closing process.
Assist VP of Finance with ad hoc financial analysis.
Assist in the preparation of monthly financial reporting schedules.
Responsible for managing the month-end close process for general accounting responsibilities.
Responsible for managing a small team of analysts.
Responsible for overseeing general accounting functions such as AP, IC, Cash, and SG&A.
Assist as needed in compiling any audit requests both internal and external.
Create financial reporting schedules to aid all levels of management in analyzing the company's performance.
Perform additional duties as assigned.
Commit to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-07-16 15:10:10
-
JOB DESCRIPTION
Summary:
Carboline Global Inc.
is looking for a Director of Financial Planning & Analysis.
This position will assist in the annual budget process, monthly close and reporting, help maintain all sales reports, oversee U.S.
reporting, and support the VP of Finance in all ad hoc analysis.
Minimum Requirements:
Bachelor's degree in Accounting.
Minimum 4 Years of relevant experience.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Essential Functions:
Assist in budget schedule preparation for all regions, divisions, entities & consolidations.
Responsible for all balance sheet forecasts and budgets.
Assist in loading all domestic forecast and budget P&Ls & BSs into Hyperion.
Responsible for maintaining the financial statements and budget.
Perform daily and monthly analyses related to sales, gross profits, expense and operating income.
Assist in reviewing all aspects of the financial statements during month-end closing process.
Assist VP of Finance with ad hoc financial analysis.
Assist in the preparation of monthly financial reporting schedules.
Responsible for managing the month-end close process for general accounting responsibilities.
Responsible for managing a small team of analysts.
Responsible for overseeing general accounting functions such as AP, IC, Cash, and SG&A.
Assist as needed in compiling any audit requests both internal and external.
Create financial reporting schedules to aid all levels of management in analyzing the company's performance.
Perform additional duties as assigned.
Commit to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-07-12 15:10:55
-
JOB DESCRIPTION
Summary:
Carboline Global Inc.
is looking for a Director of Financial Planning & Analysis.
This position will assist in the annual budget process, monthly close and reporting, help maintain all sales reports, oversee U.S.
reporting, and support the VP of Finance in all ad hoc analysis.
Minimum Requirements:
Bachelor's degree in Accounting.
Minimum 4 Years of relevant experience.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Essential Functions:
Assist in budget schedule preparation for all regions, divisions, entities & consolidations.
Responsible for all balance sheet forecasts and budgets.
Assist in loading all domestic forecast and budget P&Ls & BSs into Hyperion.
Responsible for maintaining the financial statements and budget.
Perform daily and monthly analyses related to sales, gross profits, expense and operating income.
Assist in reviewing all aspects of the financial statements during month-end closing process.
Assist VP of Finance with ad hoc financial analysis.
Assist in the preparation of monthly financial reporting schedules.
Responsible for managing the month-end close process for general accounting responsibilities.
Responsible for managing a small team of analysts.
Responsible for overseeing general accounting functions such as AP, IC, Cash, and SG&A.
Assist as needed in compiling any audit requests both internal and external.
Create financial reporting schedules to aid all levels of management in analyzing the company's performance.
Perform additional duties as assigned.
Commit to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-07-12 15:10:24
-
Senior Angular & Integration Developer - Birmingham
£55-60k
(Sponsorship is not provided on this opportunity)
Our client is seeking a Senior Angular & Integration Developer with strong expertise across the Microsoft technology stack, particularly C#/.NET web applications and Azure integrations.
A key focus of this role is on Angular front-end development, delivering scalable, maintainable, and performant web applications.
You'll lead the full software lifecycle, driving the design and delivery of modern, cloud-ready solutions.
Key Responsibilities:
Lead full software lifecycle: Own the technical delivery of solutions, including Angular front-end and .NET back-end components.
Contribute to design, estimation, development, testing, deployment, and documentation of tailored and integrated systems.
Front-end expertise: Act as a subject matter expert in Angular application architecture, ensuring responsive, accessible, and modular UI development that aligns with business needs.
Domain knowledge: Maintain in-depth knowledge of supported systems.
Advocate for best practices across software architecture, code quality, configuration management, release pipelines, and documentation.
Technical leadership & mentorship: Serve as a hands-on technical lead.
Mentor peers and junior developers, and collaborate closely with the Practice Lead.
Versatile contributor: Step into Business Analyst or team lead roles as needed—facilitating workshops, gathering requirements, and coordinating project deliverables.
Stay ahead of the curve: Keep up to date with the latest in front-end frameworks (Angular), cloud-native services (Azure), and DevOps practices.
Certifications & learning: Pursue relevant Microsoft and front-end certifications to support continuous improvement and growth.
Essential Technical Skills:
Angular
C#/.NET Core / .NET 6+
ASP.NET MVC / Web API
SQL & SQL Server
Entity Framework / EF Core
TypeScript / JavaScript
Unit testing frameworks: (NUnit, XUnit, MSTest)
Mocking frameworks: (Moq, NSubstitute, FakeItEasy)
Desirable Skills:
Microsoft Certifications (Azure, Web Development, etc.)
Azure DevOps / CI/CD pipelines
Power Platform - Power Automate, custom connectors, plugins
Azure services - Logic Apps, Azure Functions, App Services, Service Bus
Infrastructure-as-Code - ARM templates, YAML pipelines
Experience with Agile/Scrum methodologies
Interested? Please submit your updated CV to Olivia.Yafai@crimson.co.uk at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy.
....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £55000 - £60000 per month
Posted: 2025-07-11 13:22:05
-
IT Security Architecture Analyst - Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey.
If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team.
In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems.
The ideal candidate will possess a strong understanding of security technologies and industry standards, as well as the ability to develop and implement effective security strategies.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities, Design and implement security solutions to protect network infrastructure and data., Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies., Monitor network traffic and system logs to detect and respond to security incidents., Collaborate with IT and other departments to ensure comprehensive security awareness and compliance., Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption., Maintain knowledge of relevant laws, regulations, and industry standards related to network security., Participate in incident response.Critical Skills for Success, Experience in IT security architecture or a similar role., Strong analytical and problem-solving skills., Experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption., Ability to work in a dynamic and fast-paced environment., Excellent communication and collaboration skills.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £45000 - £50000 per annum
Posted: 2025-06-26 14:41:46
-
Communications and Network Security Analyst - Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey.
If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team.
In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure.
This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities, Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption.
, Ensure the security and integrity of the organisation's network infrastructure., Collaborate with various departments to develop and enforce network security policies and procedures., Conduct security assessments and vulnerability assessments to identify and mitigate potential risks.
, Development of OT security solutions , Stay up to date with the latest industry trends and emerging technologies in network security., Provide support and guidance to IT teams on security best practices and compliance requirements., Participate in incident response activities and perform forensic analyses when necessary., Prepare and maintain documentation related to network security architecture and operations.Critical Skills for Success, Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption., Strong understanding of network protocols, routing, and switching., Ability to work in a dynamic and fast-paced environment., Excellent communication and collaboration skills., Experience with security information and event management (SIEM) tools is a plus.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £45000 - £50000 per annum
Posted: 2025-06-26 14:38:38
-
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26150 - £26150 Per Annum
Posted: 2025-06-25 10:20:50
