Telecoms Project Coordinator
Order Management Analyst
UK wide - work from home - full remote working
@mecscomms is recruiting for a contract order management, project coordinator.
The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment.
We are looking for someone who possesses change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Creation, Provisioning Administrator, Change Request Administrator, Project Coordination, Project Administrator, Customer Account Management, Service Delivery
Location: UK wide- work from home - fully remote working
Hours: Monday - Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
, Customer relationship coordination
, Service delivery management
, Network project coordination
, Resource scheduling
, Order management & provisioning administration
, Change control management
, Customer order management & enablement
, Provisioning process administration
, Dealing with OLOs and external supplier delivery teams
, Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider.
The role will help deliver the best possible service experience for global enterprise customers.
This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process.
You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
, Dedicated management of the order queue across all Data & Voice teams
, Coordinating between delivery teams to schedule orders & change requests
, Scheduling resources to ensure the timely delivery of customer orders
, Ensuring that partners have received confirmation of resource within SLAs
, Raising customer orders on the provisioning order management system
, Service delivery - progressing orders through the delivery process
, Utilising Vodafone, BT & Openreach workflow systems
, Understanding order management processes and dealing with OLOs and external delivery teams
, Order management and analysis
, Communicating updates & progress reports with customers
, Coordination between delivery teams to schedule works
, Supporting the delivery & completion of departmental quality assurance targets
, Supporting the IP Data Provisioning Managers in resource & order planning
, Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
, Coordination, prioritisation & management of all received critical issues
, Queue management for all Data & Voice teams across multiple systems
, Generate work in progress reports
, Provide service delivery management input for customer review meetings
, Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Your experience, skills & attributes are likely to include some or all of the following:
, Office support & administration skills
, Administration, project coordination or sales support experience
, Service delivery management, progressing orders through the delivery process
, Familiarity with Vodafone, BT, Openreach or other order management workflow systems
, Dealing with OLOs and external delivery teams and understating their processes
, Order management and analysis
, Good proactive communication skills & excellent documentation drafting competences
, Stakeholder & customer relationship management
, Computer literate with the use of Microsoft Office (email, word, excel)
, Previous use of database, reporting, CRM or workflow systems
, Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
, Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Type: Contract Location: Newbury, England
Start: ASAP
Duration: 24 months+
Salary / Rate: £17 - £18 per hour
Posted: 2026-04-09 15:29:12
Are you an IT Sales Professional?
We are looking for an IT Sales Professional to join a UK-based IT solutions provider specialising in hardware, software, and cloud solutions from leading vendors.
Salary & Benefits: Up to £40,000 plus commission (£60k-100k OTE)
In this role, you will manage the full sales cycle, delivering tailored IT solutions to clients and driving new business growth.
You will be selling hardware, software, cloud solutions, and IT services to corporate clients, helping them optimise their IT infrastructure.
Your Responsibilities
* Identify and generate new business opportunities within the corporate B2B sector.
* Manage the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Build and maintain strong relationships with clients, vendors, and distributors.
* Provide bespoke IT solutions, including hardware, software, cloud, and IT services.
* Stay up to date with market developments and emerging technologies.
* Meet and exceed agreed sales targets.
What We're Looking For
* Previous experience as an IT Sales Representative, IT Sales Executive, IT Account Executive, IT Business Development Manager, IT Account Manager, Channel Sales Executive, Channel Sales Manager, Account Executive, Inside Partner Account Manager, Sales Account Manager, Technical Internal Sales Representative, or similar.
* Experience generating pipelines, winning new business within the IT industry.
What's on Offer
* Competitive salary
* Uncapped commission structure
* Excellent earning potential (£60k-100k OTE)
* Flexibility and autonomy to build your client portfolio
* Collaborative and entrepreneurial working culture
* Career progression opportunities within a growing organisation
* Modern office setting with convenient transport links and nearby amenities
If you're commercially driven, confident selling to corporate clients, and ready to accelerate your IT sales career, we'd love to hear from you.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Harrow, England
Start:
Duration:
Salary / Rate: £40000 Per Annum
Posted: 2026-03-30 17:04:57
