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Service Desk Team Leader - Aftermarket
We're looking for a driven and experienced Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, planning and scheduling work for service engineers, streamlining processes, and delivering outstanding service.
This is a position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RCA Service Desk Team Leader ....Read more...
Type: Permanent Location: Braintree, England
Start: 09/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-09 16:00:21
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Service Desk Team Leader - Aftermarket
We're looking for a driven and experienced Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, planning and scheduling work for service engineers, streamlining processes, and delivering outstanding service.
This is a position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RCA Service Desk Team Leader ....Read more...
Type: Permanent Location: Witham, England
Start: 09/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-09 12:56:55
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Position: Boatbuilder
Job ID: 244/3
Location: Norfolk – Wroxham.
Rate/Salary: £24p/hour
Type: Contract.
HSB Technical Ltd is a leading specialist recruiter operating across the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors.
With a wide range of permanent and contract opportunities available both in the UK and internationally, we pride ourselves on connecting skilled professionals with reputable clients.
To learn more about us and our current vacancies, please visit our website or connect with us on LinkedIn.
Key Responsibilities for the Boatbuilder:
• Good knowledge of 1st & 2nd Fix
• Able to understand and work from technical drawings
• Confident in installing and assembling bespoke units
• Final fitting of hardware windows, sinks and other parts of the yacht
• Scribe in units, trim & adjust.
• Work closely together with other trades
• Help lay teak decking if required
• Competency to work with tight tolerances.
• Seeks to pursue perfection, with a coach able and engaged attitude
Essential Skills & Qualifications of Boatbuilder:
• Ideal candidates will have to supply own tools, for this role.
• NVQ level 2 / 3 in Boatbuilder / Carpentry / Joiner or apprentice trained.
• Must have worked within the marine industry.
• Available for Overtime if required.
This position is being advertised by HSB Technical Ltd, an REC (Recruitment and Employment Confederation) registered recruitment consultancy.
We have been appointed to manage the recruitment process on behalf of our client. ....Read more...
Type: Contract Location: wroxham, England
Start: ASAP
Duration: 3 months
Salary / Rate: £24 - £24 Per Hour Overtime Available.
Posted: 2025-07-09 12:05:39
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JOB DESCRIPTION
Location: Vernon Hills, IL (open to remote or hybrid work)
Department: RPM Consumer Group
Reports To: Vice President, Digital Marketing
Date: June 2025
JOB PURPOSE
Do you see digital potential everywhere you look? Do you like building digital marketing recommendations and trailblazing opportunities? Are you motivated by the idea of sparking strategic growth across teams and businesses? At RPM, we're searching for a Manager of Digital Marketing to champion the digital marketing evolution across our portfolio of companies.
This isn't a behind-the-scenes position; you'll be front and center, a trusted consultant and collaborative force, providing expert advice and helping individual businesses create and activate digital marketing strategies that drive measurable commercial growth and enhance competitive edge in the market.
The Manager of Digital Marketing will be part a small team of digital experts in the areas of digital marketing, e-commerce, and digital analytics.
This team supports businesses within RPM International, a world leader in coatings, and is sponsored through the RPM Consumer Group.
This position reports directly to the Vice President of Digital Strategy and up to the RPM Consumer Group Vice President of Commercialization and Strategy.
WHY YOU'LL LOVE THIS ROLE
Think of yourself as the bridge between vision and execution.
You'll empower RPM business leaders to reach further, think bigger, and implement marketing strategies that not only meet today's goals but set the foundation for tomorrow's success.
We're here to spark your innovative ideas, support your growth, and celebrate wins together.
RESPONSIBILITIES
Champion Digital Marketing Transformation: Work with leaders and teams across RPM companies to reimagine and elevate growth strategies by leveraging digital marketing initiatives, channels, and technology to connect deeply with users, build brand loyalty, and drive sustainable sales growth.
Provide Strategic Consulting: Be part of the digital strategy team to offer expert consulting services across RPM's businesses.
Assess: Collaborate with business teams to analyze and evaluate existing digital marketing practices, systems, and capabilities to identify gaps and opportunities.
Recommend: Create customized and scalable digital marketing recommendations that enhance personalized experiences, leverage insights and data, and optimize the user journey across all digital touchpoints.
Align recommendations with each company's overall business goals and create implementation plans that generate both short- and long-term value.
Advise: Guide businesses in optimizing current digital marketing practices and developing new digital capabilities.
Help businesses understand the best digital marketing practices and strategies tailored to their needs.
Advise on the right tools and technologies to manage, execute, and analyze efforts.
Digital Marketing Strategy: Guide businesses in crafting modern, results-driven initiatives across various digital channels, including social media, email, search engines, and display advertising.
Ensure recommendations engages and inspires audiences and strategically connects both digital and traditional marketing for impact.
Unlock Channel Potential: Analyze and recommend the digital channels that make sense for each business's audience and goals, maximizing their reach and engagement.
Social Media: Create recommendations for social media presence, engaging with followers, responding to inquiries, and creating content that drives engagement.
Social platforms include but not limited to LinkedIn, You Tube, Facebook, X, Instagram, TikTok, etc.
Content Management: Advise businesses on best practices to create, curate, and manage engaging content tailored to target audiences, ensuring consistency in tone and branding.
SEO and SEM: Create recommendations to optimize digital content for search engine visibility, including AI overviews.
Create search engine marketing campaigns to drive traffic and conversion including PPC (pay-per-click) efforts.
Optimize Website Presence: Evaluate and provide recommendations to optimize company websites for usability, mobile responsiveness, and search engine visibility.
Lead Generation: Create strategies to generate leads and nurture them throughout digital channels.
Drive Data-Driven Decisions: Put analytics at the center of every digital marketing recommendation, which include key performance indicators (KPIs) for campaigns and initiatives.
Cultivate User Relationships: Advise on building meaningful digital marketing connections that foster loyalty and satisfaction through personalized experiences and thoughtful touchpoints throughout the user journey.
Implement: Encourage curiosity and a growth mindset through regular reviews, asking the right questions, and helping teams identify opportunities for ongoing optimization.
Guide and monitor execution of recommendations.
Empower Business Teams: Outside of consultant engagements share digital marketing expertise through teaching opportunities, workshops, and training that benefit companies across RPM.
QUALIFICATIONS AND COMPETENCIES
Bachelor's Degree in Digital Marketing, Communications, Public Relations, or related field required.
3-5 years' professional experience in digital marketing or related roles.
Strategic mindset with proven experience designing digital marketing strategies across multiple business units or brands
Expertise in digital marketing, digital user journey optimization & relationship development, analytics, in both B2C and B2B segments (preferred)
Past success partnering with diverse teams to deliver high-impact results
Ability to share complex digital concepts in straightforward, actionable terms
A collaborative approach that empowers others and builds lasting partnerships
Passion for exploring the newest tools, trends, and solutions in digital marketing
Drive to discover and adopt emerging technologies, digital innovations, and new platforms & systems, including generative AI.
Strong consultative, relationship building, and interpersonal skills in dealing with all levels in the organization
Excellent writing, communication, presentation, and marketing skills
LEADERSHIP TRAITS
Strategic Planning: Is proactive, forward-looking and can anticipate trends.
Has vision and can create competitive and breakthrough strategies and plans.
Change Management: Ability to adapt to change, anticipate future needs, is flexible, overcomes resistance to change, and demonstrates managerial courage.
Problem Solving: Able to understand and evaluate complex issues and devise and implement successful solutions.
Is focused on results, can see hidden problems, and takes logical approach and probes fruitful sources for answers.
Is proactive and decisive in nature.
Communication: Has effective verbal communication and presentation skills, has effective writing abilities (clear and succinct), has executive presence, has active listening abilities, and can convey important or critical messages that have the desired effect.
Collaboration: Identifies opportunities for shared resources, seeks partnerships, is a team player, and involves others.
Builds commitment, fosters open dialogue, and supports diversity and input from all team members.
Is open-minded and transparent.
Decision Making: Uses critical thinking skills, has a track record of making high quality decisions, does not hesitate when making decision, is confident, and is action oriented.
Developing Others: Coaches others and nurtures emerging leaders.
Is a keen listener, provides challenging/stretch assignments, encourages development, confronts, and deals with performance issues effectively and delegates tasks effectively to develop others.
Judgment: Adopts strategic, analytical, and carefully weighted decision-making process in the evaluations of alternative scenarios.
Financial Acumen: Has demonstrated financial acumen, can successfully budget, and forecast, and understands cost implications of decisions.
Integrity & Commitment: Demonstrates integrity, has commitment, shows moral courage, demonstrates emotional intelligence, is value-driven, respects the Company culture, and demonstrates responsible entrepreneurship.
Has a can-do attitude and the desire to go above and beyond.Target Salary Range: $125,000 - $140,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
RPM Consumer Group offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
RPM Inc.
is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-07-08 15:11:18
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JOB DESCRIPTION
Location: Vernon Hills, IL (open to remote or hybrid work)
Department: RPM Consumer Group
Reports To: Vice President, Digital Marketing
Date: June 2025
JOB PURPOSE
Do you see digital potential everywhere you look? Do you like building digital marketing recommendations and trailblazing opportunities? Are you motivated by the idea of sparking strategic growth across teams and businesses? At RPM, we're searching for a Manager of Digital Marketing to champion the digital marketing evolution across our portfolio of companies.
This isn't a behind-the-scenes position; you'll be front and center, a trusted consultant and collaborative force, providing expert advice and helping individual businesses create and activate digital marketing strategies that drive measurable commercial growth and enhance competitive edge in the market.
The Manager of Digital Marketing will be part a small team of digital experts in the areas of digital marketing, e-commerce, and digital analytics.
This team supports businesses within RPM International, a world leader in coatings, and is sponsored through the RPM Consumer Group.
This position reports directly to the Vice President of Digital Strategy and up to the RPM Consumer Group Vice President of Commercialization and Strategy.
WHY YOU'LL LOVE THIS ROLE
Think of yourself as the bridge between vision and execution.
You'll empower RPM business leaders to reach further, think bigger, and implement marketing strategies that not only meet today's goals but set the foundation for tomorrow's success.
We're here to spark your innovative ideas, support your growth, and celebrate wins together.
RESPONSIBILITIES
Champion Digital Marketing Transformation: Work with leaders and teams across RPM companies to reimagine and elevate growth strategies by leveraging digital marketing initiatives, channels, and technology to connect deeply with users, build brand loyalty, and drive sustainable sales growth.
Provide Strategic Consulting: Be part of the digital strategy team to offer expert consulting services across RPM's businesses.
Assess: Collaborate with business teams to analyze and evaluate existing digital marketing practices, systems, and capabilities to identify gaps and opportunities.
Recommend: Create customized and scalable digital marketing recommendations that enhance personalized experiences, leverage insights and data, and optimize the user journey across all digital touchpoints.
Align recommendations with each company's overall business goals and create implementation plans that generate both short- and long-term value.
Advise: Guide businesses in optimizing current digital marketing practices and developing new digital capabilities.
Help businesses understand the best digital marketing practices and strategies tailored to their needs.
Advise on the right tools and technologies to manage, execute, and analyze efforts.
Digital Marketing Strategy: Guide businesses in crafting modern, results-driven initiatives across various digital channels, including social media, email, search engines, and display advertising.
Ensure recommendations engages and inspires audiences and strategically connects both digital and traditional marketing for impact.
Unlock Channel Potential: Analyze and recommend the digital channels that make sense for each business's audience and goals, maximizing their reach and engagement.
Social Media: Create recommendations for social media presence, engaging with followers, responding to inquiries, and creating content that drives engagement.
Social platforms include but not limited to LinkedIn, You Tube, Facebook, X, Instagram, TikTok, etc.
Content Management: Advise businesses on best practices to create, curate, and manage engaging content tailored to target audiences, ensuring consistency in tone and branding.
SEO and SEM: Create recommendations to optimize digital content for search engine visibility, including AI overviews.
Create search engine marketing campaigns to drive traffic and conversion including PPC (pay-per-click) efforts.
Optimize Website Presence: Evaluate and provide recommendations to optimize company websites for usability, mobile responsiveness, and search engine visibility.
Lead Generation: Create strategies to generate leads and nurture them throughout digital channels.
Drive Data-Driven Decisions: Put analytics at the center of every digital marketing recommendation, which include key performance indicators (KPIs) for campaigns and initiatives.
Cultivate User Relationships: Advise on building meaningful digital marketing connections that foster loyalty and satisfaction through personalized experiences and thoughtful touchpoints throughout the user journey.
Implement: Encourage curiosity and a growth mindset through regular reviews, asking the right questions, and helping teams identify opportunities for ongoing optimization.
Guide and monitor execution of recommendations.
Empower Business Teams: Outside of consultant engagements share digital marketing expertise through teaching opportunities, workshops, and training that benefit companies across RPM.
QUALIFICATIONS AND COMPETENCIES
Bachelor's Degree in Digital Marketing, Communications, Public Relations, or related field required.
3-5 years' professional experience in digital marketing or related roles.
Strategic mindset with proven experience designing digital marketing strategies across multiple business units or brands
Expertise in digital marketing, digital user journey optimization & relationship development, analytics, in both B2C and B2B segments (preferred)
Past success partnering with diverse teams to deliver high-impact results
Ability to share complex digital concepts in straightforward, actionable terms
A collaborative approach that empowers others and builds lasting partnerships
Passion for exploring the newest tools, trends, and solutions in digital marketing
Drive to discover and adopt emerging technologies, digital innovations, and new platforms & systems, including generative AI.
Strong consultative, relationship building, and interpersonal skills in dealing with all levels in the organization
Excellent writing, communication, presentation, and marketing skills
LEADERSHIP TRAITS
Strategic Planning: Is proactive, forward-looking and can anticipate trends.
Has vision and can create competitive and breakthrough strategies and plans.
Change Management: Ability to adapt to change, anticipate future needs, is flexible, overcomes resistance to change, and demonstrates managerial courage.
Problem Solving: Able to understand and evaluate complex issues and devise and implement successful solutions.
Is focused on results, can see hidden problems, and takes logical approach and probes fruitful sources for answers.
Is proactive and decisive in nature.
Communication: Has effective verbal communication and presentation skills, has effective writing abilities (clear and succinct), has executive presence, has active listening abilities, and can convey important or critical messages that have the desired effect.
Collaboration: Identifies opportunities for shared resources, seeks partnerships, is a team player, and involves others.
Builds commitment, fosters open dialogue, and supports diversity and input from all team members.
Is open-minded and transparent.
Decision Making: Uses critical thinking skills, has a track record of making high quality decisions, does not hesitate when making decision, is confident, and is action oriented.
Developing Others: Coaches others and nurtures emerging leaders.
Is a keen listener, provides challenging/stretch assignments, encourages development, confronts, and deals with performance issues effectively and delegates tasks effectively to develop others.
Judgment: Adopts strategic, analytical, and carefully weighted decision-making process in the evaluations of alternative scenarios.
Financial Acumen: Has demonstrated financial acumen, can successfully budget, and forecast, and understands cost implications of decisions.
Integrity & Commitment: Demonstrates integrity, has commitment, shows moral courage, demonstrates emotional intelligence, is value-driven, respects the Company culture, and demonstrates responsible entrepreneurship.
Has a can-do attitude and the desire to go above and beyond.Target Salary Range: $125,000 - $140,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
RPM Consumer Group offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
RPM Inc.
is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-07-08 15:10:50
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An exciting job opportunity has arisen for a dedicated Senior Support Worker to work in amazing care home based in the Brooke, Norwich area.
You will be working for one of UK's leading health care providers
This care home really gets to know the residents and the staff pride themselves on offering the highest quality care tailored to their needs
*
*To be considered for this position you must have an NVQ Level 3 in Health & Social Care or equivalent
*
*
As a Senior Support Worker your key responsibilities include:
Recognise and facilitate the daily needs of residents
Conduct formal supervisions and appraisals
Contributing to care planning and coaching support workers
Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
Participate in updating and writing care plans and resident documentation
Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
Be responsible for administrating medication to the residents in accordance with policies and procedures
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
A good team player
Good verbal and written communication skills
Have a genuine desire to care for others
The successful Senior Support Worker will receive an excellent salary of £13.50 per hour and the annual salary is £25,272 per annum.
This exciting position is a permanent full time role for 36 hours a week working through nights.
In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 4155
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Bungay, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £25272 per annum
Posted: 2025-07-07 17:50:39
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An exciting new job opportunity has arisen for a dedicated Senior Support Worker to work in an exceptional nursing home based in the Bedford, Bedfordshire area.
You will be working for one of UK's leading health care providers
This is one of the latest nursing homes in the heart of Bedford which will provide an intimate, relaxed abode for care seekers demanding the luxurious features of a five-star boutique hotel
*
*To be considered for this position you must hold an NVQ/QCF Level 2 in Health & Social Care
*
*
As the Senior Support Worker your key duties include:
Recognise and facilitate the daily needs of residents
Conduct formal supervisions and appraisals
Contributing to care planning and coaching support workers
Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
Participate in updating and writing care plans and resident documentation
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
A good team player
Good verbal and written communication skills
Have a genuine desire to care for others
The successful Senior Support Worker will receive an excellent salary of £13.30 per hour and the annual salary is £24,897.60 per annum.
This exciting position is a permanent full time role for 36 hours a week on nights.
In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 7048
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Bedford, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £24897.60 per annum
Posted: 2025-07-07 17:20:32
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JOB DESCRIPTION
Collaborate with the plant as well as corporate functions/departments to determine where the most significant areas of improvement exist and develop projects from those opportunities. Develop, prioritize, and execute continuous improvement initiatives aligned with the organization's goals and plant objectives. Assess, monitor, maintain, and enhance business performance by analyzing current practices, developing business process improvements, implementing changes in workflows, structures, and teams to ensure continuous company performance. Plan, facilitate, and execute continuous improvement events using Lean Six Sigma tools, provide support for plant level initiatives, and participate in Kaizen events on the production floor in support of Tremco's MS168 philosophies. Provide support to the production staff to ensure that implemented lean principles are understood and implement change management strategies to ensure successful adoption of process improvements. Lead cross functional work teams focused on identifying root causes and implementing corrective actions to provide sustainable improvements that meet/exceed expectations.
Conduct semi-Annual Audits Read, research, interpret, and analyze data on current processes, safety rules, operating and maintenance instructions, and procedure manuals. Leverage knowledge of tiered governance systems, Kaizen, 5S, visual management and SMED to assist sites in improving efficiencies by evaluating process and practice from various perspectives.
Influence and motivate others to attend to, participate in and own local continuous improvement efforts and initiatives. Lead cross-functional improvement projects, ensuring projects are completed on time, within budget, and meet predefined objectives.
Develop, monitor, and communicate project plans, timelines, and budgets with key stakeholders.
provide supportive project management expertise and monthly savings tracking, key performance indicators, and reporting.
Teach, lead and coach cross-functional teams on Lean Six Sigma tools and methodologies. Use data analytics such as statistical process control, process capability analysis, and correlation to make data driven decisions while demonstrating quantitative improvement/impact. Prepare, review, and analyze operational data, reports, and metrics to generate insights, identify trends, isolate bottlenecks, and make informed decisions.
Build a culture of continuous improvement by promoting awareness and buy-in at all levels of the organization. Develop and maintain comprehensive performance dashboards and reports.
Stay current with industry best practices, emerging trends, and technologies related to continuous improvement and benchmark against industry peers and incorporate best practices into the organization.
Education: & Experience:
Bachelor's degree, Process Management, or Operations, with concentration in Engineering preferred.
Four to seven years related experience and/or training Previous experience in a manufacturing environment, preferred in Chemical Manufacturing and/or batch manufacturing operations. Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations, write reports, business correspondence, and procedure manuals and effectively present information and respond to questions from diverse groups.
Solve Practical problems where only limited standardization exists.
Interprets instructions furnished in written, oral, diagram, or schedule form. Work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Preferred Lean Six Sigma Green Belt or higher certification. Must be able to work in the United States without current or future sponsorship requirements.
This position is bonus eligible.
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to: medical, dental, vision, life insurance, disability, vacation/PTO/sick days/parental leave, 401(k), employee stock purchase plan, and Company provided pension plan.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Corsicana, Texas
Posted: 2025-07-04 23:10:03
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JOB DESCRIPTION
Collaborate with the plant as well as corporate functions/departments to determine where the most significant areas of improvement exist and develop projects from those opportunities. Develop, prioritize, and execute continuous improvement initiatives aligned with the organization's goals and plant objectives. Assess, monitor, maintain, and enhance business performance by analyzing current practices, developing business process improvements, implementing changes in workflows, structures, and teams to ensure continuous company performance. Plan, facilitate, and execute continuous improvement events using Lean Six Sigma tools, provide support for plant level initiatives, and participate in Kaizen events on the production floor in support of Tremco's MS168 philosophies. Provide support to the production staff to ensure that implemented lean principles are understood and implement change management strategies to ensure successful adoption of process improvements. Lead cross functional work teams focused on identifying root causes and implementing corrective actions to provide sustainable improvements that meet/exceed expectations.
Conduct semi-Annual Audits Read, research, interpret, and analyze data on current processes, safety rules, operating and maintenance instructions, and procedure manuals. Leverage knowledge of tiered governance systems, Kaizen, 5S, visual management and SMED to assist sites in improving efficiencies by evaluating process and practice from various perspectives.
Influence and motivate others to attend to, participate in and own local continuous improvement efforts and initiatives. Lead cross-functional improvement projects, ensuring projects are completed on time, within budget, and meet predefined objectives.
Develop, monitor, and communicate project plans, timelines, and budgets with key stakeholders.
provide supportive project management expertise and monthly savings tracking, key performance indicators, and reporting.
Teach, lead and coach cross-functional teams on Lean Six Sigma tools and methodologies. Use data analytics such as statistical process control, process capability analysis, and correlation to make data driven decisions while demonstrating quantitative improvement/impact. Prepare, review, and analyze operational data, reports, and metrics to generate insights, identify trends, isolate bottlenecks, and make informed decisions.
Build a culture of continuous improvement by promoting awareness and buy-in at all levels of the organization. Develop and maintain comprehensive performance dashboards and reports.
Stay current with industry best practices, emerging trends, and technologies related to continuous improvement and benchmark against industry peers and incorporate best practices into the organization.
Education: & Experience:
Bachelor's degree, Process Management, or Operations, with concentration in Engineering preferred.
Four to seven years related experience and/or training Previous experience in a manufacturing environment, preferred in Chemical Manufacturing and/or batch manufacturing operations. Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations, write reports, business correspondence, and procedure manuals and effectively present information and respond to questions from diverse groups.
Solve Practical problems where only limited standardization exists.
Interprets instructions furnished in written, oral, diagram, or schedule form. Work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Preferred Lean Six Sigma Green Belt or higher certification. Must be able to work in the United States without current or future sponsorship requirements.
This position is bonus eligible.
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to: medical, dental, vision, life insurance, disability, vacation/PTO/sick days/parental leave, 401(k), employee stock purchase plan, and Company provided pension plan.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Corsicana, Texas
Posted: 2025-07-04 23:09:16
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An incredible new job opportunity has arisen for an experienced Registered Nurse to work in an exceptional care home based in the Stratford-upon-Avon, Warwickshire area.
You will be working for one of UK's leading health care providers
This excellent care home focuses on providing personalised care for residents living with dementia, including residential and nursing care, as well as providing short stays and palliative care
*
*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin
*
*
As a Nurse your key duties include:
Responsible for driving and running the unit alongside clinical duties in the home.
This includes observation, medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually
Accountable for making sure policies and standards meet our high clinical standard and offering clinical guidance to the whole care team, being crucial in helping with all CQC tasks
You'll forge a real connection with our residents and their family, giving them the kindness and support and care they deserve
Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met
Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals
Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents
Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation
The following skills and experience would be preferred and beneficial for the role:
Ability to lead a team of care staff
Passionate about delivering great care and supporting the residents and their families
A team player who engages well with others
Able to communicate effectively at all levels
Able to demonstrate awareness and understanding of the CI/CQQ/RQIA National Care Standards
Demonstrate an understanding and application of relevant legislation in relation to the role
Able to deliver nursing care in a clinical environment
The successful Nurse will receive an excellent salary up to £21.74 per hour DOE and the annual salary is up to £54,263.04 per annum.
We currently have vacancies for both days and night shifts available.
In return for your hard work and commitment you will receive the following generous benefits:
*
*Paid Breaks & £1,000 Welcome Bonus + £2 per hour night enhancement
*
*
My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
Annual allowance which you can redeem against a menu of healthcare products, all to the approximate value of £350
Free meal on every shift
28 days holiday
Long service - For every milestone at we will reward you with E-Cards, extra holidays and money!
Interest-free annual travel loan to enable the purchase of public transport annual season tickets
Wagestream - Have early access to up to 40% of your earned wages within minutes
NMC annual pin payment (£120) reimbursed
We offer a range of pension plans - find out more on our career site
Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
Access to discounts at a wide variety of gyms and fitness facilities across the UK
Reference ID: 6807
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Stratford-upon-Avon, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £54263.04 per annum
Posted: 2025-07-04 16:57:32
-
A fantastic new job opportunity has arisen for a committed Registered Nurse to work in an excellent care home based in the Huddersfield, West Yorkshire area.
You will be working for one of UK's leading health care providers
A carefully designed care home provides high quality accommodation and facilities.
A professional and friendly nursing care service to people living with dementia
*
*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin
*
*
As a Nurse your key duties include:
Responsible for driving and running the unit alongside clinical duties in the home.
This includes observation, medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually
Accountable for making sure policies and standards meet our high clinical standard and offering clinical guidance to the whole care team, being crucial in helping with all CQC tasks
You'll forge a real connection with our residents and their family, giving them the kindness and support and care they deserve
Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met
Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals
Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents
Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation
The following skills and experience would be preferred and beneficial for the role:
Ability to lead a team of care staff
Passionate about delivering great care and supporting the residents and their families
A team player who engages well with others
Able to communicate effectively at all levels
Able to demonstrate awareness and understanding of the CI/CQQ/RQIA National Care Standards
Demonstrate an understanding and application of relevant legislation in relation to the role
Able to deliver nursing care in a clinical environment
The successful Nurse will receive an excellent salary up to £19.71 per hour and the annual salary is up to £45,096.48 per annum.
We currently have vacancies for both days and night shifts available.
In return for your hard work and commitment you will receive the following generous benefits:
*
*Paid Breaks & £1,000 Welcome Bonus
*
*
My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
Annual allowance which you can redeem against a menu of healthcare products, all to the approximate value of £350
Free meal on every shift
28 days holiday
Long service - For every milestone at we will reward you with E-Cards, extra holidays and money!
Interest-free annual travel loan to enable the purchase of public transport annual season tickets
Wagestream - Have early access to up to 40% of your earned wages within minutes
NMC annual pin payment (£120) reimbursed
We offer a range of pension plans - find out more on our career site
Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
Access to discounts at a wide variety of gyms and fitness facilities across the UK
Reference ID: 6666
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Huddersfield, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £45096.48 per annum
Posted: 2025-07-04 16:57:06
-
A fantastic new job opportunity has arisen for a committed Senior Support Worker to work in an exceptional care home based in the Thetford, Norfolk area.
You will be working for one of UK's leading health care providers
This is a purpose built care home designed for older people requiring general or dementia residential and nursing care
*
*To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care
*
*
As the Senior Support Worker your key duties include:
Recognise and facilitate the daily needs of residents
Conduct formal supervisions and appraisals
Contributing to care planning and coaching support workers
Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
Participate in updating and writing care plans and resident documentation
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
A good team player
Good verbal and written communication skills
Have a genuine desire to care for others
The successful Senior Support Worker will receive an excellent salary of £13.00 per hour and the annual salary is £24,336 per annum.
This exciting position is a permanent full time role for 36 hours a week on days.
In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 4706
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Thetford, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £24336 per annum
Posted: 2025-07-04 16:37:28
-
Depot Manager - Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry.
This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement.
With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you'll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service.
You'll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location - Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary - Up to £45K basic - Bonus - 25 days Hols (inc BH 32 days total) - Pension - Employee Assistance Program - Life Assurance - Free On Site Parking - Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2-4 years' experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g.
Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager ....Read more...
Type: Permanent Location: Cambridge, England
Start: 04/08/2025
Salary / Rate: £40000 - £45000 per annum + + bonus + pension + life assurance
Posted: 2025-07-04 15:00:08
-
A fantastic new job opportunity has arisen for a committed Senior Support Worker to work in an exceptional care home based in the Thetford, Norfolk area.
You will be working for one of UK's leading health care providers
This is a purpose built care home designed for older people requiring general or dementia residential and nursing care
*
*To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care
*
*
As the Senior Support Worker your key duties include:
Recognise and facilitate the daily needs of residents
Conduct formal supervisions and appraisals
Contributing to care planning and coaching support workers
Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
Participate in updating and writing care plans and resident documentation
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
A good team player
Good verbal and written communication skills
Have a genuine desire to care for others
The successful Senior Support Worker will receive an excellent salary of £13.00 per hour and the annual salary is £24,336 per annum.
This exciting position is a permanent full time role for 36 hours a week on days.
In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 4706
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Thetford, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £24336 per annum
Posted: 2025-07-04 12:28:23
-
Service Desk Team Leader - Aftermarket
We're looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line.
You'll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
Type: Permanent Location: Chelmsford, England
Start: 04/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-04 12:00:03
-
Depot Manager - Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry.
This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement.
With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you'll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service.
You'll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location - Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary - Up to £45K basic - Bonus - 25 days Hols (inc BH 32 days total) - Pension - Employee Assistance Program - Life Assurance - Free On Site Parking - Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2-4 years' experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g.
Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager ....Read more...
Type: Permanent Location: Milton Keynes, England
Start: 04/08/2025
Salary / Rate: £40000 - £45000 per annum + + bonus + pension + life assurance
Posted: 2025-07-04 11:31:53
-
We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers.
For this role you will predominantly, maintain and repair equipment.
This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Location Requirements
To ensure efficient coverage, candidates must be based within 1 hour of the SM4 postcode (Morden, London), ideally in or near the following areas:
London Areas & Surrounding Locations:
SW, SE, E, NW, W, N Postcodes
TW (Twickenham), KT (Kingston), SM (Sutton), CR (Croydon), BR (Bromley), DA (Dartford), UB (Uxbridge), RM (Romford)
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered is £38,760 rising to £40,000 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.
You will receive a fully expensed vehicle, with optional private use, all tools provided.
You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Morden, England
Start: 01/08/2025
Salary / Rate: Up to £38760 per annum + Salary rising to £40,000 after probation
Posted: 2025-07-04 11:12:15
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: Supervise the quality process to ensure the production environment has what is needed to meet key business/manufacturing metrics which satisfy customer needs and product standards.
Key responsibilities include spending time on the production floor, performing quality checks on finished products and raw materials, overseeing manufacturing processes and controls, striving for continuous improvement, and supporting ISO quality systems and compliance.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure sustainability and continuity of area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all quality related functions in the plant.
Participate in the development of specifications for processing, products, and materials.
Perform all required quality tests for raw materials, work in progress, and finished products.
Ensure that quality checks are performed at the required frequency and targets, additionally periodically evaluate target levels, and amend as appropriate.
Regularly audit products and process to ensure standard work is executed on the floor and in the lab.
Ensure that any non-conforming product is properly identified for a decision on disposition by Management.
Track, report, and reduce manufacturing waste.
Work directly with purchasing personnel on vendor quality or supply issues; assist with vendor selection and qualification.
Lead ISO Quality systems.
Research into customer complaints including but not limited to engaging in root cause investigation, suggesting corrective action, implementing actions, and providing follow up while following the SAP quality process and maintaining metrics.
Manage all lab functions and staff, while assuring the safety and integrity of those operations and employees.
Maintain all testing equipment and ensure that it is in proper working order.
Organize and maintain related files, logs, and reports.
Develop quality standards/test/inspection plan for raw materials and finished products (specification, sample size and frequency) as well as a robust training process.
Develop lean and sustainable saving plans and facilitate small K generation and implementation.
Lead all product compliance activities to ensure certification.
EDUCATION REQUIREMENT:
A High School diploma is required.
Bachelor's degree in quality, chemistry, chemical engineering, durable manufacturing or related field is preferred.
EXPERIENCE REQUIREMENT:
Minimum of 3 years' experience in quality control within a manufacturing environment with a minimum of 2 years supervisory experience.
Demonstrated knowledge and experience in quality related programs such as lean, ISO, six sigma, etc.
CERTIFICATES, LICENSES, REGISTRATIONS:
Attain and maintain all related Health and Safety Certifications.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Familiarity with manufacturing regulations and reporting methods.
Knowledge of the production process and team interactions.
Analytical acumen for compiling and analyzing data.
Ability to plan, organize, follow through and prioritize.
Ability to interact with all levels within an organization.
Strong verbal and written communication abilities.
Quality and safety oriented, attention to detail.
Training in quality programs (lean, ISO, Six Sigma).
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $71,506 and $89,382.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: North Kingstown, Rhode Island
Posted: 2025-07-03 23:09:55
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager.
This is a remote position.
This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts, along with developing the customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Specific Responsibilities:
Target new and develop existing National Account opportunities.
Establish senior level relationships within targeted National Accounts. Establish agreements, contracts, MSA's for long-term business with National Account customers. Identify perceived gaps in our value offerings that present opportunities for National Account growth. Manage a revenue forecast process for each National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact National Account customer satisfaction.
Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals.
Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained.
Key Activities:
Customer meetings, presentations, and events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed.
Presentations to corporate and sales management on account development progress and success.
Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best practices, contract negotiations, proposal submission etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target National Account clients biggest pain point, and drive education centered around building envelope solutions (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco representatives to build complex, comprehensive long-term asset management plans (i.e.
5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement.
Accountability:
Meet and exceed sales targets / plan based on National Accounts program goals. Add and develop new accounts within the National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on National Account activity.
Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding National Account activities, as part of the National Accounts intake process. Provide updates as part of the National Accounts MPGT monthly communication.
Other Requirements:
Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and industry networking events. Must have previous experience in developing large corporate accounts. Team selling and leadership experience.
Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc.
Critical Success Factors:
Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision.
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE: Four to seven years related experience and/or training The salary range for applicants in this position generally ranges between $150,000 and $160,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-03 23:09:37
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: Supervise the quality process to ensure the production environment has what is needed to meet key business/manufacturing metrics which satisfy customer needs and product standards.
Key responsibilities include spending time on the production floor, performing quality checks on finished products and raw materials, overseeing manufacturing processes and controls, striving for continuous improvement, and supporting ISO quality systems and compliance.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure sustainability and continuity of area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all quality related functions in the plant.
Participate in the development of specifications for processing, products, and materials.
Perform all required quality tests for raw materials, work in progress, and finished products.
Ensure that quality checks are performed at the required frequency and targets, additionally periodically evaluate target levels, and amend as appropriate.
Regularly audit products and process to ensure standard work is executed on the floor and in the lab.
Ensure that any non-conforming product is properly identified for a decision on disposition by Management.
Track, report, and reduce manufacturing waste.
Work directly with purchasing personnel on vendor quality or supply issues; assist with vendor selection and qualification.
Lead ISO Quality systems.
Research into customer complaints including but not limited to engaging in root cause investigation, suggesting corrective action, implementing actions, and providing follow up while following the SAP quality process and maintaining metrics.
Manage all lab functions and staff, while assuring the safety and integrity of those operations and employees.
Maintain all testing equipment and ensure that it is in proper working order.
Organize and maintain related files, logs, and reports.
Develop quality standards/test/inspection plan for raw materials and finished products (specification, sample size and frequency) as well as a robust training process.
Develop lean and sustainable saving plans and facilitate small K generation and implementation.
Lead all product compliance activities to ensure certification.
EDUCATION REQUIREMENT:
A High School diploma is required.
Bachelor's degree in quality, chemistry, chemical engineering, durable manufacturing or related field is preferred.
EXPERIENCE REQUIREMENT:
Minimum of 3 years' experience in quality control within a manufacturing environment with a minimum of 2 years supervisory experience.
Demonstrated knowledge and experience in quality related programs such as lean, ISO, six sigma, etc.
CERTIFICATES, LICENSES, REGISTRATIONS:
Attain and maintain all related Health and Safety Certifications.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Familiarity with manufacturing regulations and reporting methods.
Knowledge of the production process and team interactions.
Analytical acumen for compiling and analyzing data.
Ability to plan, organize, follow through and prioritize.
Ability to interact with all levels within an organization.
Strong verbal and written communication abilities.
Quality and safety oriented, attention to detail.
Training in quality programs (lean, ISO, Six Sigma).
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $71,506 and $89,382.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: North Kingstown, Rhode Island
Posted: 2025-07-03 23:09:32
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager.
This is a remote position.
This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts, along with developing the customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Specific Responsibilities:
Target new and develop existing National Account opportunities.
Establish senior level relationships within targeted National Accounts. Establish agreements, contracts, MSA's for long-term business with National Account customers. Identify perceived gaps in our value offerings that present opportunities for National Account growth. Manage a revenue forecast process for each National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact National Account customer satisfaction.
Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals.
Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained.
Key Activities:
Customer meetings, presentations, and events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed.
Presentations to corporate and sales management on account development progress and success.
Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best practices, contract negotiations, proposal submission etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target National Account clients biggest pain point, and drive education centered around building envelope solutions (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco representatives to build complex, comprehensive long-term asset management plans (i.e.
5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement.
Accountability:
Meet and exceed sales targets / plan based on National Accounts program goals. Add and develop new accounts within the National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on National Account activity.
Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding National Account activities, as part of the National Accounts intake process. Provide updates as part of the National Accounts MPGT monthly communication.
Other Requirements:
Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and industry networking events. Must have previous experience in developing large corporate accounts. Team selling and leadership experience.
Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc.
Critical Success Factors:
Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision.
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE: Four to seven years related experience and/or training The salary range for applicants in this position generally ranges between $150,000 and $160,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-03 23:09:31
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager in the Healthcare Market.
This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts in the Healthcare Market, along with developing customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan.
Specific Responsibilities:
Target new and develop existing National Account opportunities, specifically in the Healthcare Market.
Establish senior level relationships within targeted Healthcare National Accounts. Establish agreements, contracts, LOC's, MSA's for long-term business with National Account Healthcare customers. Identify perceived gaps in our value offerings that present opportunities for Healthcare growth. Manage a revenue forecast process for each Healthcare National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact Healthcare National Account customer satisfaction.
Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals.
Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained.
Key Activities:
Customer meetings, presentations, and Healthcare events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects within the Healthcare systems.
Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed.
Presentations to corporate and sales management on account development progress and success.
Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best Healthcare practices, contract negotiations, proposal submission, etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to Healthcare National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target Healthcare clients' biggest pain point, and drive education centered around building envelope solutions specific to Healthcare (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco Corporate representatives to build complex, comprehensive long-term asset management plans (i.e.
5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement.
Accountability:
Meet and exceed annual sales targets / plans based on Healthcare program goals. Add and develop new accounts within the Healthcare National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on Healthcare National Account activity.
Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding Healthcare National Account activities, as part of the National Accounts intake process. Provide monthly updates as part of the National Accounts MPGT communication.
Other Requirements:
Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and Healthcare industry networking events, GPO, Grainger, AHSE. Must have previous experience in developing large Healthcare Systems. Team selling and leadership experience.
Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc.
Critical Success Factors:
Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision.
EDUCATION:
Bachelor's degree from four or 5-year college or university (or significant Healthcare experience)
EXPERIENCE: Four to seven years related experience and/or training.
The salary range for applicants in this position generally ranges between $150,000 and $160,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-03 23:09:19
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager in the Healthcare Market.
This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts in the Healthcare Market, along with developing customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan.
Specific Responsibilities:
Target new and develop existing National Account opportunities, specifically in the Healthcare Market.
Establish senior level relationships within targeted Healthcare National Accounts. Establish agreements, contracts, LOC's, MSA's for long-term business with National Account Healthcare customers. Identify perceived gaps in our value offerings that present opportunities for Healthcare growth. Manage a revenue forecast process for each Healthcare National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact Healthcare National Account customer satisfaction.
Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals.
Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained.
Key Activities:
Customer meetings, presentations, and Healthcare events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects within the Healthcare systems.
Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed.
Presentations to corporate and sales management on account development progress and success.
Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best Healthcare practices, contract negotiations, proposal submission, etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to Healthcare National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target Healthcare clients' biggest pain point, and drive education centered around building envelope solutions specific to Healthcare (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco Corporate representatives to build complex, comprehensive long-term asset management plans (i.e.
5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement.
Accountability:
Meet and exceed annual sales targets / plans based on Healthcare program goals. Add and develop new accounts within the Healthcare National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on Healthcare National Account activity.
Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding Healthcare National Account activities, as part of the National Accounts intake process. Provide monthly updates as part of the National Accounts MPGT communication.
Other Requirements:
Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and Healthcare industry networking events, GPO, Grainger, AHSE. Must have previous experience in developing large Healthcare Systems. Team selling and leadership experience.
Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc.
Critical Success Factors:
Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision.
EDUCATION:
Bachelor's degree from four or 5-year college or university (or significant Healthcare experience)
EXPERIENCE: Four to seven years related experience and/or training.
The salary range for applicants in this position generally ranges between $150,000 and $160,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-03 15:09:58
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Depot Manager - Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry.
This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement.
With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you'll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service.
You'll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location - Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary - Up to £45K basic - Bonus - 25 days Hols (inc BH 32 days total) - Pension - Employee Assistance Program - Life Assurance - Free On Site Parking - Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2-4 years' experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g.
Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager ....Read more...
Type: Permanent Location: Shefford, England
Start: 03/08/2025
Salary / Rate: £40000 - £45000 per annum + + bonus + pension + life assurance
Posted: 2025-07-03 10:00:15
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Service Desk Team Leader - Aftermarket
We're looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line.
You'll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
Type: Permanent Location: Witham, England
Start: 03/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-03 09:53:22
