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Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions.
The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 30/03/2026
Salary / Rate: Up to £35000 per annum + holiday, bonus, pension
Posted: 2026-03-11 09:41:57
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Job Description:
We are working with our client, a leading financial services firm, on an excellent opportunity for a Senior Specialist - Pension Drawdown to join the team in Newcastle.
You will be responsible for overseeing the end-to-end pension technical process and timely delivery of complex tasks.
Skills/Experience:
Extensive technical experience within pension/platform administration gained preferably in a pension/platform/financial services environment.
Extensive knowledge of pension regulations
Strong understanding of pension/platform operations, processes and procedures
Experience with relevant software and systems (e.g.
Origo, SIPP Pro)
Experience in managing and leading teams
Excellent communication and problem-solving skills
Ability to work effectively under pressure and meet deadlines.
Strong analytical and project management skills.
Core Responsibilities:
Servicing as a subject matter expert on pensions and platform related issues, particularly within DC, Money Purchase Personal Pension / SIPPs /SSASs
Pension flexibilities, auto enrolment pension, taxation and Pension Drawdown experience
Understanding pension legislation, regulations and scheme-specific rules
Ability to identify and resolve technical issues, often involving complex and detailed calculations, regulatory/legal interpretations.
Death Benefit Payments, Divorce & Disputes Management
Ensuring all platform & pension processes comply with legal and regulatory requirements.
Handling complaints and escalated issues related to pension schemes.
Ensuring adherence to relevant pension legislation and regulations.
Complaint/Internal Dispute resolution Procedures (IDRP) processes with the Compliance and Risk Support.
Oversee the end-to-end pension technical process, ensuring accuracy, compliance, and timely delivery of complex tasks.
Monitor key performance indicators (KPIs) related to pensions technical operations and implement process improvements.
Managing breach reporting, Death Benefit Management, Pension Discretions, Overpayments.
Lead and supervise the pensions technical team, ensuring colleagues performing their roles effectively and efficiently.
Identify areas for improvement within platform/pension operations and implement solutions to enhance efficiency and accuracy.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16194
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-03-11 09:02:45
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Area Sales ManagerBrentwood
£45,000 - £55,000 Basic + Bonus + Family Feel Environment + Stability + Specialist Industry + Market Leader + Private Health care and Dental care + Car + IMMEDIATE START
Are you looking for an Area Sales Manager role with in a company who appreciates and develops their staff? Work for a great hire and service company in a niche industry, who pride themselves on providing a high quality service and valuing their staff.
This recession proof business hires and services a variety of products across the UK supplying to different specialist industries and are well known market leaders.
The lucky applicant will work as a Technical Sales Manager and will carry out a variety of work.
Work in a place where you can enjoy a great role for a market leader whilst feeling appreciated and treated as more than just a number in a stable industry.
This Area Sales Manager role will include:
* Area Sales Manager role - covering East Lodnon and Essex postcodes
* Full product training
* New business when join to build customer base
* 50/50 split - account management and new business
* Building relationships with customers
* Customer visits
The successful Area Sales Manager will have:
* Background as an Area Sales Manager / Account Manager / Business Development Manager or similar
* Working with plant/powered access hire is ideal
* Live commutable to Essex / East London and surrounding and happy to travel when needed
If interested, please apply or contact Georgia Daly on 07458163040.
Keywords: area sales, technical sales manager, sales engineer, technical sales, powered access, plant, mechanical, brentwood, essex, chelmsford, harlow, ilford, east london, romford
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed. ....Read more...
Type: Permanent Location: Brentwood, England
Start: ASAP
Salary / Rate: £45000 - £55000 per annum + Tight knit team + Stability + Package
Posted: 2026-03-10 12:13:01
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Area Sales ManagerTwickenham
£45,000 - £55,000 Basic + Bonus + Family Feel Environment + Stability + Specialist Industry + Market Leader + Private Health care and Dental care + Car + IMMEDIATE START
Are you looking for an Area Sales Manager role with in a company who appreciates and develops their staff? Work for a great hire and service company in a niche industry, who pride themselves on providing a high quality service and valuing their staff.
This recession proof business hires and services a variety of products across the UK supplying to different specialist industries and are well known market leaders.
The lucky applicant will work as a Technical Sales Manager and will carry out a variety of work.
Work in a place where you can enjoy a great role for a market leader whilst feeling appreciated and treated as more than just a number in a stable industry.
This Area Sales Manager role will include:
* Area Sales Manager role - covering TW/KT postcodes
* Full product training
* New business when join to build customer base
* 50/50 split - account management and new business
* Building relationships with customers
* Customer visits
The successful Area Sales Manager will have:
* Background as an Area Sales Manager / Account Manager / Business Development Manager or similar
* Working with plant/powered access hire is ideal
* Live commutable to Twickenham and happy to travel when needed
If interested, please apply or contact Georgia Daly on 07458163040.
Keywords: technical sales manager, sales engineer, technical sales, powered access, plant, mechanical, twickenham, sutton, slough, kingston upon thames, london
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed. ....Read more...
Type: Permanent Location: Twickenham, England
Start: ASAP
Salary / Rate: £45000 - £55000 per annum + Stability + Family Feel + Package
Posted: 2026-03-10 11:58:50
