-
We are looking for a Senior Business Development professional to support growth across naval and defence operations within UK ports.
This role focuses on developing strategic partnerships and positioning key sites as preferred locations for naval visits, exercises, and defence logistics support.
Key Responsibilities
Develop and grow defence and naval sector partnerships
Engage with stakeholders including naval, government, and international defence organisations
Support planning and delivery of naval port operations and visits
Identify and develop new commercial opportunities in defence logistics and infrastructure
Contribute to long-term strategic growth plans
Represent the business at industry and defence forums and events
Key Skills
Experience within Royal Navy, Royal Marines, MoD, or defence and maritime logistics
Strong understanding of naval operations and defence structures
Commercial awareness and ability to develop strategic partnerships
Confident communicator, comfortable engaging senior stakeholders
Ability to travel regularly across UK sites
Background in maritime operations, logistics, or port environments
Experience working with government or defence contractors ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £60000 - £75000 Per Annum None
Posted: 2026-04-21 13:26:47
-
Title: Data Engineer
Location: Madrid, Spain (5 days per week on-site)
Salary: 60,000 80,000 per annum + benefits
Industry: Software / Artificial Intelligence
Employment Type: Full-time
About the Company - Our client who are a fast-growing and exciting Software and AI business at an early stage of development.
Joining now offers a rare opportunity to help shape both the technology and the culture of a company from the ground up.
They are building a high-calibre team of talented individuals who want to solve complex problems and create impactful data-driven solutions.
An exciting aspect of joining a newly created business at this stage is the opportunity to help define our culture from the very beginning.
The Role
We are seeking an experienced Data Engineer to join our client's Data Analytics Team.
This role focuses on building and maintaining data pipelines into the firms central data platform while supporting the ongoing development, testing, and optimisation of the platform.
The objective is to ensure the availability, reliability, and integrity of the data that underpins the investment process.
Key Responsibilities Data Pipeline Development
- Design and develop sophisticated data pipelines
- Integrate data from external vendors, sell-side partners, and other providers into the central data platform
- Ensure efficient and scalable data ingestion processes
Platform Development & Testing
- Contribute to the development and enhancement of the central data platform
- Ensure the platform evolves alongside changing business requirements
- Conduct regular testing to maintain system performance and stability
- Troubleshoot and resolve platform issues when necessary
Platform Maintenance & Data Reliability
- Maintain the platform to ensure uninterrupted access to critical data
- Continuously verify the quality, consistency, and integrity of data
- Support the data needs of the investment process
Continuous Improvement & Collaboration
- Work closely with internal stakeholders to improve data accessibility and usability
- Identify opportunities to implement advanced analytics technologies
- Support innovation and efficiency through improved data engineering practices
Candidate Profile Experience
- 36 years of experience as a Data Engineer or in a related role
- Proven experience designing and building data pipelines
Education
- Bachillerato grades of 9.0 or above (Ideal)
- Minimum 7.0 in a Bachelors degree in Computer Science, Mathematics, a hard science, or a related technical field from a leading university
Technical Skills
- Strong proficiency in SQL and Python
- Experience with AWS and modern data management technologies
- Familiarity with version control systems (Git)
- Experience with orchestration tools such as Airflow
Additional Skills
- Strong ability to test and troubleshoot data platforms
- Demonstrated track record of improving data reliability and quality
- Excellent communication skills
- Comfortable working in a collaborative, team-based environment
- Self-starter, highly detail-oriented, and eager to learn new technologies
Why Join Us
- Be part of a high-growth AI and software company at an early stage
- Help shape the culture and technical foundations of the business
- Work with talented colleagues tackling complex data challenges
- Competitive salary 60,000 80,000 plus benefits
- Opportunity for rapid professional growth ....Read more...
Type: Permanent Location: Madrid,Spain
Start: 21/04/2026
Salary / Rate: â¬60000 - â¬80000 per annum
Posted: 2026-04-21 13:00:06
-
Leeds, Circa £70,000 + Bonus + Great Benefits
An ambitious and commercially driven Commercial Manager is required to take ownership of a growing and high-potential Foodservice channel within a well-established and fast-moving food business.This is a high-impact, standalone role offering the opportunity to shape and build a channel from the ground up, developing long-term partnerships across pubs, restaurants, hotels and catering groups while driving significant revenue and margin growth.Working closely with senior leadership and cross-functional teams, you will combine business development expertise with category insight to position the business as a trusted supply partner across multiple food categories.Key Responsibilities
Lead the development and execution of the Foodservice channel strategy, driving revenue and margin growth
Identify, target and win new business opportunities across pubs, restaurants, hotels and catering groups
Build and nurture long-term client relationships, acting as a trusted commercial partner
Manage and develop a robust sales pipeline, delivering against agreed growth targets
Drive profitable growth across the full product portfolio, including meats and poultry
Shape the Foodservice category proposition to meet evolving operator needs and market trends
Collaborate with Commercial, Buying and NPD teams to deliver tailored and private label solutions
Lead commercial negotiations including pricing, contracts and long-term supply agreements
Work closely with Supply Chain and Technical teams to ensure service delivery and product quality
Represent the business at industry events and customer meetings to strengthen market presence
Provide regular reporting, forecasting and commercial insight to senior leadership
Skills & Experience
Proven experience in Foodservice sales, category management or business development
Experience working with poultry or frozen food categories (highly desirable)
Commercially astute with strong negotiation and margin management capability
Experience developing private label or bespoke product solutions
Ability to operate autonomously while influencing cross-functional teams
Strong relationship-building and stakeholder management skills
Strategic thinker with the ability to translate insight into commercial action
This exciting new opportunity would ideally suit a driven and entrepreneurial individual who thrives on building something from the ground up.
You'll have the autonomy to shape strategy, the backing of an established business and the chance to make a genuine impact on long-term growth.If you're looking for a role where you can take full ownership of a Foodservice channel and drive meaningful commercial success, we'd love to hear from you.
Apply now! ....Read more...
Type: Permanent Location: Leeds, England
Start: ASAP
Salary / Rate: £65000.00 - £75000.00 per annum + Bonus + Benefits
Posted: 2026-04-21 11:15:07
-
An established, technology-driven engineering organisation operating in the advanced imaging and detection sector is seeking a highly capable Technical Engineering Manager.
This Egham based business designs and manufactures precision electronic and optoelectronic systems used within high-performance, regulated, and safety-critical environments.
With continued investment in innovation and product development, this role offers the opportunity to shape technical strategy and engineering excellence at a senior level.
This is a strategic leadership position responsible for overseeing the full lifecycle of complex electronic product development — from early-stage concept and architecture through to production, certification, and in-service support.
You will lead a multidisciplinary engineering function, drive the technology roadmap, and ensure delivery of innovative products aligned to commercial, operational, and customer objectives
Key responsibilities for the Technical Engineering Manager role, based in Egham:
Engineering Strategy & Leadership
Lead, mentor, and develop a high-performing engineering team
Define and execute the engineering roadmap aligned to business strategy
Ensure high-quality product delivery within agreed timescales and cost targets
Establish and monitor KPIs to measure performance and drive continuous improvement
New Product Development (NPD)
Oversee complex NPD programmes across hardware, firmware, and software
Provide system-level architectural direction and high-level technical oversight
Ensure product designs meet regulatory, quality, and manufacturability standards
Drive efficiency, sustainability, and best practice within development processes
Technical Authority
Provide leadership across advanced electronic and sensor-based technologies including:
Maintain accountability for technical risk, system reliability, and product performance
Balance innovation with practical delivery and commercial impact
Commercial & Cross-Functional Collaboration
Support technical feasibility assessments and customer-facing activities
Work closely with sales, manufacturing, purchasing, and executive leadership
Ensure effective communication of technical strategy to both technical and non-technical stakeholders
Product Lifecycle & Compliance
Oversee lifecycle management including obsolescence planning and upgrades
Ensure compliance with ISO quality standards and engineering governance
Support manufacturing readiness, certification activities, and production optimisation
Drive high-quality technical support for fielded products
Key skills required for the Technical Engineering Manager role in Egham:
Essential
Degree in Electrical/Electronic Engineering, Physics, or related discipline
Significant experience leading engineering teams in technology-led organisations
Strong technical background in electronics and analogue system design
Proven track record delivering complex engineering programmes
Strong communication, decision-making, and stakeholder engagement skills
Desirable
Experience in advanced imaging, sensing, or detection technologies
Knowledge of optoelectronic systems and integrated sensor platforms
Exposure to ASIC development and mixed-signal system design
Experience operating in regulated or high-reliability environments
The Technical Engineering Manager plays a pivotal role in shaping the impact and long-term strategic growth of by directly influencing technology direction, innovation capability, operational performance, and commercial competitiveness.
APPLY NOW! To apply for the Technical Engineering Manager role based in Surrey, please send your CV to mbelmar@redlinegroup.Com, or for more information contact Mike Belmar on 01582 878807 ....Read more...
Type: Permanent Location: Surrey, England
Start: ASAP
Salary / Rate: £90000 - £115000 per annum
Posted: 2026-04-21 09:48:56
-
People Advisor (12-Month Fixed Term Contract)
Location: Hybrid working (main site-based with flexibility) Salary: £34,532 per annum (pro rata)- £27,625 actual for 30 hours per week Hours: 30 hours per week Contract: Fixed Term- 12 months
About the Role
We are looking for an experienced and proactive People Advisor to join a forward-thinking People & Culture team.
This is an exciting opportunity to play a key role in delivering a people-focused strategy, supporting organisational growth, and helping to create a positive and inclusive workplace culture.
Working closely with senior stakeholders, you'll support a key directorate while contributing to wider HR projects and initiatives.
This is a varied, hands-on role where you'll coach managers, provide expert HR advice, and support the full employee lifecycle.
Key Responsibilities
Provide HR advice on employee relations (performance, conduct, absence)
Support and coach managers on people matters
Manage end-to-end recruitment and onboarding
Support sickness absence and return-to-work processes
Maintain HR systems and produce reports
Contribute to HR projects and culture initiatives
About You
You'll be a confident and knowledgeable HR professional who enjoys building relationships and making a real impact.
Essential:
Proven experience in a generalist HR or People Advisor role
Strong knowledge of UK employment law and HR best practice
Experience supporting employee relations casework
Track record of managing end-to-end recruitment processes
Excellent communication and stakeholder management skills
Ability to prioritise workload and meet deadlines
Desirable:
CIPD Level 5 (or working towards)
Experience using HR systems and reporting tools
Why Join?
Opportunity to work in a values driven, people focused organisation
Involvement in meaningful HR projects and culture change initiatives
Supportive and collaborative team environment
Flexible hybrid working
Apply Now
If you are a passionate HR professional looking for your next People Advisor role, we'd love to hear from you.
Apply today to be part of a team that's making a real difference to the employee experience.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities. ....Read more...
Type: Contract Location: Romford, England
Duration: 12 months
Salary / Rate: Up to £34532 per annum + Great Benefits
Posted: 2026-04-21 08:44:09
-
An outstanding new job opportunity is now available for a experienced Home Manager to manage a brand new care home opening soon based in the Swaffham, Norfolk area.
You will be working for one of UK's leading health care providers
This is a brand new modern, care home which provides residential, dementia, respite, and convalescence care, offering a comfortable and supportive environment tailored to the individual needs of each resident
*
*To be considered for this position you must have previous experience managing a nursing/residential home
*
*
As the Home Manager your key duties include:
Provide leadership and direction to the home's staff team, promoting a culture of kindness, compassion, and empathy
Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support
Manage the home's budget, ensuring financial targets are met and costs are effectively managed
Develop and implement a strategic marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders
Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns
The following skills and experience would be preferred and beneficial for the role:
A strong working knowledge of CQC standards with a proven record of working towards achieving outstanding ratings
Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors
A proven track record of marketing and business skills within the private care sector, running a commercially successful care home
Enthusiasm and passion for developing high levels of person-centred care
Ability to actively participate in the growth and development of the care service
The successful Home Manager will receive an excellent salary of £70,000 per annum.
This exciting position is a permanent full time role working from 9am-5pm.
In return for your hard work and commitment you will receive the following generous benefits:
*Relocation Assistance
*
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Annual NMC PIN renewal paid
Excellent performance related bonus
Additional bonuses based on excess profit
25 days annual leave plus bank holidays entitlement
Reference ID: 7270
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Swaffham, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £70000 per annum + Relocation Assistance
Posted: 2026-04-20 14:11:20
-
An outstanding new job opportunity is now available for a experienced Home Manager to manage a brand new care home opening soon based in the Swaffham, Norfolk area.
You will be working for one of UK's leading health care providers
This is a brand new modern, care home which provides residential, dementia, respite, and convalescence care, offering a comfortable and supportive environment tailored to the individual needs of each resident
*
*To be considered for this position you must have previous experience managing a nursing/residential home
*
*
As the Home Manager your key duties include:
Provide leadership and direction to the home's staff team, promoting a culture of kindness, compassion, and empathy
Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support
Manage the home's budget, ensuring financial targets are met and costs are effectively managed
Develop and implement a strategic marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders
Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns
The following skills and experience would be preferred and beneficial for the role:
A strong working knowledge of CQC standards with a proven record of working towards achieving outstanding ratings
Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors
A proven track record of marketing and business skills within the private care sector, running a commercially successful care home
Enthusiasm and passion for developing high levels of person-centred care
Ability to actively participate in the growth and development of the care service
The successful Home Manager will receive an excellent salary of £70,000 per annum.
This exciting position is a permanent full time role working from 9am-5pm.
In return for your hard work and commitment you will receive the following generous benefits:
*Relocation Assistance
*
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Annual NMC PIN renewal paid
Excellent performance related bonus
Additional bonuses based on excess profit
25 days annual leave plus bank holidays entitlement
Reference ID: 7270
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Swaffham, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £70000 per annum + Relocation Assistance
Posted: 2026-04-20 14:10:56
-
An exciting opportunity has arisen for a Technical Project Manager to join a leading organisation in the live events sector, specialisesing in creating extraordinary experiences by integrating innovative technology for world-renowned brands and venues.
As a Technical Project Manager, you will oversee the technical delivery of high-profile events, managing the design, implementation, and on-site execution of lighting, audio, and video systems.
This role offers salary range of £50,000 - £60,000 and benefits.
They are looking for a hands-on technical live events professional, not a desk-based project manager.
You will be responsible for:
* Collaborate with clients to understand their needs and craft tailored technical solutions.
* Manage project schedules and budgets to ensure efficient and timely delivery.
* Produce technical documentation, including system designs and safety paperwork.
* Lead and motivate technical teams during pre-production and on-site delivery.
* Coordinate the integration of lighting, audio, and video systems across multiple projects.
* Foster strong relationships with clients and key stakeholders.
What we are looking for:
* Previously worked as a Technical Project Manager or in a similar role.
* Proven experience in end-to-end live event production.
* Have strong detailed knowledge of AV equipment (lighting, audio, video including brands/models).
* Strong background in system design, implementation, and technical troubleshooting.
* Skilled in AutoCAD & rental management software.
* Ability to produce accurate quotations, manage logistics, and handle client budgets.
* A driving licence and access to a vehicle would be beneficial.
Whats on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Private healthcare and dental benefits.
* Enhanced company sick pay for peace of mind.
* Generous pension plan for long-term financial security.
This is a fantastic opportunity for an enthusiastic technical leader who thrives in a fast-paced, dynamic environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Borehamwood, England
Start:
Duration:
Salary / Rate: £50000 - £60000 Per Annum
Posted: 2026-04-20 11:26:09
-
Software Development Manager - Enterprise Software - London / Hybrid
(Key skills: Software Development Manager, Agile, Software Engineering Leadership, Product Delivery, Application Security, Identity & Access Management, .NET 8, SQL Server, Microservices, Cloud (AWS/Azure), DevOps, CI/CD, Jenkins, Ansible, Stakeholder Engagement, Resilience Engineering, Full Stack Development)
Are you an experienced and inspiring software leader who thrives on solving complex challenges, building high-performing teams, and delivering enterprise-scale applications? If you're looking for a role where your technical expertise and leadership will drive tangible impact, this could be your next great opportunity.
Our client, a global enterprise software provider, is seeking a Software Development Manager to lead agile development teams focused on delivering secure, resilient, and scalable products used by millions of users.
This is a critical role that spans hands-on leadership, technical strategy, and cross-functional collaboration.
You will manage agile teams working on a mix of internal and client-facing applications, with a strong focus on application security, identity and access management, and platform resiliency.
Working closely with architecture, design, infrastructure, and product teams, you will ensure the successful delivery of new and enhanced software solutions across a complex technology landscape.
To succeed, you will bring strong experience in leading development teams (7+ years) within agile environments, ideally across large, distributed systems.
You will have a deep technical foundation in the Microsoft stack, including the .NET framework (versions .NET Core, 8 and beyond), SQL Server, and microservices architectures.
Familiarity with microservices, REST APIs, Docker, Redis, and cloud platforms (such as AWS or Azure) is essential.
You'll also be comfortable working in a DevOps-driven culture, using CI/CD tools like Jenkins or Ansible to support fast, secure deployments.
This role is ideal for someone who enjoys balancing strategy with delivery.
You'll actively mentor engineers, build inclusive and collaborative teams, and help define the next generation of enterprise software tools.
You'll be empowered to challenge conventions, drive improvements, and shape solutions that directly enhance user experience and operational resilience.
Our client fosters a dynamic and supportive environment, with a culture built on ownership, transparency, and continuous learning.
You'll be surrounded by curious minds, passionate technologists, and a leadership team that values innovation and long-term thinking.
If you're excited to lead the design and delivery of modern enterprise applications while growing and developing exceptional teams, this is an opportunity not to be missed.
Location: London, UK / Hybrid working
Salary: £90,000 - £110,000 + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £90000 - £110000 per annum + + Benefits + Pension
Posted: 2026-04-20 01:03:32
-
IT Business Analyst - Sao Paulo / Hybrid - Fluent French & English
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA)
Our client is an exciting and cutting-edge fintech giant with a global presence.
They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months.
They are looking for an experienced IT Business Analyst with a technical background to play a pivotal part in shaping customer solutions, supporting discovery, mapping requirements, designing integrations, and ensuring high-quality delivery across multiple projects.
As an experienced IT Business Analyst, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders.
This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of solution design, application and infrastructure planning is essential, as is experience in technical software implementation for Enterprise level customers.
Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with key customer stakeholders.
You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English.
The use of AI to expedite tasks is also expected.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career.
They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL - 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting. ....Read more...
Type: Permanent Location: Vila Olímpia, São Paulo
Start: ASAP
Posted: 2026-04-20 01:03:30
-
Senior UI/UX Designer - FinTech Trading & Digital Banking Platforms - Linz / Hybrid
(Key skills: UI/UX Design, FinTech, Digital Banking, Trading Platforms, Product Design, Figma, Design Systems, Prototyping, User Research, Interaction Design, Agile)
Our client is a forward-thinking financial technology company building next-generation platforms that power digital banking, trading and wealth management services.
As a Senior UI/UX Designer, you will play a key role in defining how customers interact with complex financial products, translating technical workflows into elegant, intuitive user experiences.
In this role, you will work on the end-to-end design process for critical digital products — from discovery and research through wireframes, prototypes and polished user interfaces.
You will collaborate closely with product managers, engineers and business stakeholders to design solutions that balance usability, performance and regulatory considerations.
You will help establish and maintain scalable design systems and ensure a consistent user experience across web and mobile platforms.
A strong understanding of user-centred design principles is essential, as the products will often involve complex workflows such as onboarding, portfolio management, trading or financial reporting.
The ability to simplify dense financial data into clear visual interactions will be highly valued.
Working within an Agile product environment, you will contribute to usability testing, design reviews and continuous improvement initiatives.
You'll also act as a design advocate within the organisation — mentoring colleagues, promoting best practices and helping raise the overall design maturity of the product teams.
The ideal candidate will bring proven experience designing digital products within FinTech, financial services or complex enterprise platforms.
Expertise with tools such as Figma, Sketch, Adobe XD or similar is expected, alongside strong portfolio evidence demonstrating intuitive interfaces and thoughtful interaction design.
Experience designing data-heavy interfaces or financial workflows is particularly beneficial.
This is an excellent opportunity to join a collaborative FinTech environment where design has a direct impact on how modern financial services are delivered to customers.
Location: Linz, Austria / Hybrid working Salary: €45,000 - €65,000 + Benefits
Language: German - C1 (minimum)
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC NOIREUROPEREC ....Read more...
Type: Permanent Location: Linz, Austria
Start: ASAP
Salary / Rate: €45000 - €65000 per annum + + Benefits
Posted: 2026-04-20 01:03:14
-
Product Owner - An International SaaS - Lucerne, Switzerland
(Key skills: Product Owner, SaaS Product Management, Contract Lifecycle Management, User Stories, Backlog Management, Scrum, Kanban, Cloud/Web Solutions, Stakeholder Management, Roadmap Planning, Compliance & Security, Product Release, UX & QA Collaboration)
Are you a skilled product professional with experience owning SaaS product modules, particularly in contract or agreement management? Do you enjoy translating customer, sales and support feedback into actionable roadmaps, prioritised user stories and polished releases? If so, this could be the next big move in your career.
We are working with an international SaaS company that is scaling its business operations and delivering cutting-edge governance, risk & compliance (GRC) or contract lifecycle management solutions.
They are seeking a Product Owner to own their CLM offering end-to-end — from vision through to implementation and ongoing enhancement — ensuring the product meets market needs, regulatory requirements, and delivers value to clients.
In this role you will be responsible for gathering requirements from multiple sources including clients, consulting, support and sales.
You'll translate these into clear, actionable user stories and maintain and prioritise the product backlog.
You will work closely with development, UX and QA teams to plan sprints, carry out refinements, lead feature implementation, and validate delivered functionality.
You'll plan product releases, update documentation and user guides where needed, and ensure that the product roadmap is aligned with business priorities; you will regularly update stakeholders across the business about progress, releases and future plans.
Crucially, you'll ensure that compliance, security and data protection concerns are embedded in all stages of development; and you'll monitor trends in the market (CLM, GRC, BPM) to propose innovations and enhancements to maintain competitive edge.
Your ideal profile includes experience as a Product Owner or Product Manager in a software environment, ideally with exposure to contract management or equivalent domain.
You should have strong ability to define clear requirements, balance priorities and trade-offs, and possess good technical understanding of cloud/web-based solutions.
Solid experience with Agile frameworks (Scrum or Kanban), and comfort using tools like Jira, Azure DevOps or comparable platforms is essential.
Experience or awareness of UX, QA or QA-automation is a plus.
Strong stakeholder management, excellent communication skills in English (any other language skills are bonus), and familiarity with compliance, security or risk topics are advantageous.
You'll be joining a company with a fast-growing product portfolio, offering a culture where innovation is encouraged, collaboration is routine, and impact is visible.
The environment supports hybrid working from London, with flexible hours, opportunities for professional growth, and a team that values your input and ambition.
Location: Lucerne, Switzerland / Hybrid working
Salary: CHF 100,000 - CHF 125,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET ....Read more...
Type: Permanent Location: Lucerne, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc100000 - Swiss Franc125000 per annum + + Bonus + Benefits + Pension
Posted: 2026-04-20 01:03:12
-
Data Engineer - Financial Services - Zurich / Hybrid
(Key skills: Data Engineering, SQL, ETL Pipelines, Data Warehousing, Python, Data Modelling, Cloud Platforms, Azure/AWS, Data Integration, Financial Services, Agile)
Our client, a well-established financial services firm based in Zurich, is seeking a Data Engineer to support the design, development and optimisation of enterprise data platforms.
You will play a key role in enabling data-driven decision-making across the organisation, working on systems that underpin reporting, analytics and operational processes.
In this role, you will design and build ETL/ELT pipelines, ensuring efficient ingestion, transformation and storage of large datasets from multiple sources.
You will work closely with business stakeholders, analysts and developers to understand data requirements and deliver scalable data solutions aligned with business needs.
A strong focus will be on ensuring data quality, consistency and reliability across platforms.
You will contribute to the development of data warehouses and data models, supporting reporting and analytics use cases across the organisation.
Experience working with SQL is essential, alongside programming skills in Python or similar languages for data processing and automation.
Exposure to modern cloud platforms such as Azure or AWS will be highly beneficial.
You will also collaborate within Agile teams, contributing to continuous improvement of data architecture, tooling and processes.
Experience working with financial data, regulatory reporting or large-scale enterprise systems will be advantageous.
The ideal candidate will bring proven experience in data engineering, strong problem-solving skills and the ability to work across both technical and business teams.
You should be comfortable handling complex datasets, building scalable pipelines and contributing to modern data platform strategies.
This is a fantastic opportunity to join a forward-thinking financial services business where data is at the core of strategic decision-making, offering a collaborative environment and the chance to work on impactful data initiatives.
Location: Zurich, Switzerland / Hybrid working
Salary: CHF 100,000 - CHF 130,000 + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though hybrid working is available.
NOIRSWITZERLANDTECHREC
NOIRSWITZERLANDREC ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc100000 - Swiss Franc130000 per annum + + Benefits
Posted: 2026-04-20 01:03:02
-
Linux Engineer - Zurich, Switzerland/ Hybrid
(Key skills: Linux System Engineering, Kubernetes, Docker, CI/CD Automation, GitOps, Observability, Cloud-Native Platforms, Linux Administration (Debian, Ubuntu, CentOS), Service Discovery, Load Balancing, Helm / ArgoCD, Monitoring & Logging Tools, Platform Reliability, Technical Problem Solving)
Are you excited by building and operating resilient, cloud-native infrastructure where you get both freedom and responsibility to influence the technology stack? Are you someone who thrives on maintaining mission-critical systems, improving observability, and working with Kubernetes and containerised platforms? If so, this is an excellent opportunity to join a SaaS infrastructure team with real impact.
Our client, an international SaaS company expanding its European platform capabilities, is recruiting a Linux Engineer to strengthen their infrastructure engineering team.
You will contribute to designing, operating and optimising containerised platforms, automating deployments, ensuring high availability, and empowering the product teams with robust infrastructure services.
In this role, you'll be responsible for architecting, deploying and running Kubernetes-based environments and responsible for the full lifecycle of these platforms—from designing architecture through to day-to-day operations.
You will operate and evolve managed services in areas like web hosting, application services, email delivery, ensuring performance, stability, and secure configuration.
You'll also drive CI/CD pipeline automation, introduce GitOps practices (Helm, ArgoCD), and ensure observability using tools like Prometheus and Grafana.
You'll take ownership for resolving complex incidents, engaging with stakeholders when issues arise, and working closely with internal teams to deliver feature enhancements and system improvements.
You should have substantial experience working in Linux administration (Debian, Ubuntu, CentOS) and be comfortable with container technologies such as Docker and Kubernetes.
Experience with service discovery, load balancing, observability tooling (e.g.
Prometheus, Grafana), and GitOps workflows will be expected.
A methodical mindset, strong analytical skills, ability to remain calm under pressure, and effective communication will be critical.
This role will also benefit from prior experience in SaaS or platform environments where uptime, security, and scalability are key.
You'll be joining a forward-thinking, infrastructure-driven business with a culture that values continuous learning, technical craftsmanship, and scalability.
You'll have the freedom to evaluate new technologies, suggest improvements, and shape how the platform evolves.
Hybrid working is supported, allowing you to balance on-site collaboration with remote work.
Location: Zurich, Switzerland / Hybrid working
Salary: CHF 80,000 - CHF 130,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc80000 - Swiss Franc130000 per annum + + Bonus + Benefits + Pension
Posted: 2026-04-20 01:02:59
-
Ecommerce Service Delivery Manager-London/Hybrid
(Tech stack: Ecommerce Service Delivery Manager, Service Delivery, Ecommerce Platforms, Cloud, Integrations, Agile, CI/CD, QA, CRM, Analytics, Payment Gateways, Fulfilment Systems, Delivery Manager, Project Manager, Technical Delivery Lead)
Our client is a quintessentially British heritage brand with a long-standing reputation for craftsmanship, quality, and timeless style.
With a rapidly growing ecommerce function and continued investment in modern ecommerce platforms, cloud technologies, and integrations, they are transforming their digital offering to deliver a best-in-class customer experience.
They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem.
This is a hands-off role where you will work closely with development teams, stakeholders, and third-party partners, ensuring all work across ecommerce platforms, integrations, and cloud-based systems is delivered efficiently and aligned to business goals.
As an Ecommerce Service Delivery Manager, you will oversee end-to-end service delivery, managing roadmaps, dependencies, and risks across multiple projects.
You will play a key role in coordinating integrations across payment gateways, CRM, analytics, and fulfilment systems, while ensuring strong QA and CI/CD processes are followed to maintain platform stability and performance.
Working in an Agile environment, the Ecommerce Service Delivery Manager will act as the bridge between technical and non-technical teams, ensuring clear communication and successful delivery across all ecommerce platforms.
Your experience in cloud environments, service delivery, and managing complex integrations will be key to driving continuous improvement.
To be successful in this Ecommerce Service Delivery Manager role, you will have proven experience across service delivery, ecommerce platforms, and cloud technologies, alongside a strong understanding of integrations, Agile delivery, and modern development practices such as CI/CD and QA.
Upto 55K + Bens + Bonus
NOIRUKTECHREC
NOIRUKREC
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: PERM
Salary / Rate: Up to £55000 per annum + Pension Life Assurance Healthcare + More
Posted: 2026-04-20 01:02:58
-
DevOps Engineer - SaaS / Cloud Infrastructure - Linz, Austria / Hybrid
(Key skills: DevOps, Kubernetes, Docker, CI/CD, Infrastructure as Code, AWS, Terraform, Monitoring & Observability, Automation, Linux, Cloud Platforms, Agile, Continuous Improvement)
Are you a highly experienced DevOps professional who thrives on automating, scaling, and stabilising cloud infrastructure in fast-moving environments? Do you enjoy working across development and operations to improve delivery pipelines, infrastructure reliability and platform performance? If so, this could be your next career move.
Our client, an ambitious international SaaS business expanding in Austria, is seeking a DevOps Engineer to join their cloud and platform team.
You'll play a pivotal role in evolving the company's infrastructure, build automation, deployment processes and observability to support scalable, resilient services used by clients worldwide.
In this role, you'll design, implement and manage core DevOps processes and tooling that enable continuous delivery and robust operational practices.
You will be responsible for building and maintaining CI/CD pipelines, designing and deploying containerised workloads (e.g., Kubernetes), and developing infrastructure as code to support repeatable, secure and auditable environments.
You will work closely with software engineering teams to ensure smooth rollouts, rapid deployments, and seamless integration of features and services in production.
You will also focus on monitoring, alerting and system performance, using modern observability platforms to ensure uptime and proactively identify issues before they impact users.
Collaboration is central to your success — you'll partner with developers, security, product owners and other stakeholders to embed DevOps best practices and drive continuous improvement across the delivery lifecycle.
A strong automation mindset and deep understanding of cloud architecture will help you optimise infrastructure performance, enhance security, and reduce operational overhead.
The ideal candidate will bring substantial experience in DevOps or SRE-aligned roles, with a proven record of delivering and maintaining large-scale cloud infrastructure.
You'll be comfortable with Linux systems, container orchestration (like Kubernetes), cloud services (particularly AWS), and tools such as Terraform, Jenkins/GitLab CI or equivalent.
You'll also have excellent communication skills and the ability to work effectively in agile, cross-functional teams.
This is an exciting opportunity to take a senior technical position in a growing SaaS company where your expertise will directly influence platform reliability, scalability and customer satisfaction.
Location: Linz Austria / Hybrid working Salary: €50,000 - €75,000 + Bonus + Benefits
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET ....Read more...
Type: Permanent Location: Linz, Austria
Start: ASAP
Salary / Rate: €50000 - €70000 per annum + + Bonus + Benefits + Pension
Posted: 2026-04-20 01:02:57
-
Dynamics 365 Developer - Remote
(Tech stack: Microsoft Dynamics 365, PowerApps, Power Platform, C#, .NET, SQL, JavaScript, DevOps, Agile)
Our client is a specialist technology business delivering bespoke solutions within the legal tech space.
They are looking to recruit a Dynamics 365 Developer to work across both existing systems and new project development.
This is a fully remote role where you will design, build, and enhance applications using Dynamics 365, PowerApps, and the wider Power Platform, alongside core .NET technologies.
Key Responsibilities:
, Develop and customise solutions using Dynamics 365 and PowerApps.
, Build and maintain applications using C#, .NET, SQL, and JavaScript.
, Enhance system performance, resolve issues, and deliver new features.
, Work with stakeholders to gather requirements and translate them into technical solutions.
, Contribute to Agile delivery and continuous improvement.
Skills & Experience:
, Commercial experience with Dynamics 365 and PowerApps / Power Platform.
, Strong knowledge of C#, .NET, SQL, and web technologies.
, Experience working in Agile environments.
, Familiarity with DevOps or similar tools.
, Strong communication skills and ability to manage your own workload.
, Experience within the legal sector is advantageous but not essential.
Location: Remote (UK)
Salary: £40,000 - £50,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHRECNOIRUKREC ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £40000 - £50000 per annum + Competitive Benefits
Posted: 2026-04-20 01:02:42
-
Product Owner - Insurance Technology - Solothurn / Hybrid
(Key skills: Product Ownership, Event-Driven Architecture, Agile (Scrum / SAFe), Backlog Management, Stakeholder Engagement, Integration Platforms, Roadmaps, Data & APIs, Financial / Insurance Services)
Are you a Product Owner with a strong technical mindset who enjoys shaping platform products that enable seamless system integration? Do you thrive in collaborative environments where technology underpins critical insurance and financial services? If so, this is a compelling opportunity to make a real impact.
Our client, a progressive insurance technology organisation, is looking for a Product Owner to lead the development and evolution of an event-based integration platform.
This platform plays a key role in enabling reliable, scalable data exchange across internal systems and external partners.
In this role, you will own and prioritise the product backlog, working closely with engineering, architecture and business stakeholders to translate requirements into clear user stories.
You'll define and maintain the product roadmap, balancing innovation with operational stability, and ensure delivery aligns with strategic objectives.
You'll also track progress and value delivery using meaningful KPIs and Agile metrics.
You'll operate in an Agile environment (Scrum / SAFe), facilitating planning and refinement activities while acting as the key point of contact for stakeholders.
Strong communication skills and the ability to align technical teams with business goals will be central to your success.
The ideal candidate will have proven experience as a Product Owner, ideally working with integration platforms, event-driven systems or data-centric products.
Experience within insurance or financial services is advantageous but not essential.
This is an excellent opportunity to own a core platform product within an insurance-focused technology environment, where your decisions will directly influence system connectivity and business efficiency.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 90,000 - CHF 115,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROREC
....Read more...
Type: Permanent Location: Solothurn, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc90000 - Swiss Franc115000 per annum + + Benefits
Posted: 2026-04-20 01:02:42
-
Technical Product Owner - Risk & Finance - Linz, Austria / Hybrid
(Key skills: Product Owner, Risk & Finance Technology, Backlog Prioritisation, Cloud Data Platforms, Agile (Scrum & Kanban), Technical Product Strategy, Stakeholder Management, Data Integration, Performance Optimisation, Product Roadmapping, CI/CD, Analytics / ETL, Financial Services, Risk Reporting)
Are you a technical product leader with a strong understanding of risk and financial systems who enjoys shaping and delivering high-impact technology solutions? Do you thrive in roles where you blend product strategy with technical insight to drive value for cross-functional teams and business stakeholders? If so, this could be your next opportunity.
Our client, a forward-thinking FinTech business, is seeking a Technical Product Owner - Risk & Finance to lead product development across risk, data, and finance platforms.
This role sits at the intersection of technology and business; you will work closely with engineers, data specialists, risk experts and business owners to maximise product value, ensure operational stability and deliver scalable solutions that underpin key financial processes.
In this role, you will take ownership of the product backlog, prioritising work that balances maintenance, optimisation and strategic enhancement of risk and finance functionality.
You'll work with agile teams to refine user stories, define acceptance criteria, and ensure clarity of requirements while safeguarding technical quality, architecture standards and security practices.
You'll be actively involved in operational tasks as needed, helping to ensure smooth delivery, integration and evolution of data pipelines and risk frameworks.
You will ensure efficient transformation and integration of large data sets in a modern cloud environment, driving optimisation of data processing workflows and ensuring stability and performance across the platform.
You'll present insights and outcomes clearly to a range of audiences — from technical teams to senior stakeholders — and champion continuous improvement practices within a dynamic, agile delivery team.
To succeed in this role, you'll bring strong experience in technical product ownership or a closely related role, ideally within risk, finance, data engineering or financial services technology.
You should be comfortable working with agile frameworks (Scrum, Kanban), well-versed in collaborating with development and delivery teams, and confident translating complex technical concepts into actionable product plans.
A solid understanding of cloud technologies and modern data platforms — and the ability to influence delivery outcomes through active engagement and prioritisation — will be key.
This is an exciting opportunity to join a business where technology and finance truly intersect, enabling you to shape products that support essential financial services operating at scale.
You'll work in a collaborative environment that values innovation, technical excellence, and iterative delivery, with real visibility across the organisation.
Location: Linz, Austria / Hybrid working
Salary: €50,000 - €75,000 + Bonus + Benefits
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET ....Read more...
Type: Permanent Location: Linz, Austria
Start: ASAP
Salary / Rate: €50000 - €75000 per annum + + Bonus + Benefits + Pension
Posted: 2026-04-20 01:02:19
-
Data Engineer - FinTech - Newcastle
(Tech stack: Data Engineer, SQL, Python, AWS, Git, Airflow, Data Pipelines, Data Platforms, Programmer, Developer, Architect, Data Engineer)
Our client is a trailblazer in the FinTech space, known for delivering innovative technology solutions to global financial markets.
They are expanding their engineering capability in Newcastle and are looking for a talented Data Engineer to join their team.
This role will focus on building and optimising systems that make complex datasets accessible, reliable, and valuable for the business.
As a Data Engineer, you will take responsibility for the development of high-quality pipelines that process and manage large volumes of data from a range of external and internal sources.
You'll play a key role in enhancing and maintaining their central data platform, ensuring the smooth delivery of information that supports investment decision-making.
Working closely with stakeholders across the business, you'll help shape how data is accessed, tested, and leveraged to maximise value.
The successful candidate will bring:
3-6 years of relevant experience working as a Data Engineer (or in a closely related role).
A 2:1 or above in Computer Science (or related field), ideally from a Russell Group university.
Direct experience in the hedge fund sector (essential).
Strong ability to design and build data pipelines that integrate multiple data sources.
Proficiency in SQL and Python, with solid exposure to AWS or other cloud-based data tools.
Familiarity with version control systems such as Git and workflow/orchestration tools such as Airflow.
Proven ability to test and troubleshoot data systems, with a track record of improving reliability and accuracy.
Excellent communication skills, with the ability to collaborate effectively in a team environment.
A detail-oriented, proactive mindset, with a willingness to learn and apply new technologies.
This is an exciting opportunity to join a forward-thinking organisation where data is at the core of their success.
You'll be part of a collaborative environment where your work will directly support world-class FinTech solutions.
Location: Newcastle, UK (Fully Office Based)
Salary: £45,000 - £80,000 + Bonus + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Salary / Rate: £45000 - £80000 per annum + Competitive Benefits
Posted: 2026-04-20 01:02:15
-
Business Systems Analyst - Automotive Insurance Solutions - Warwick (Hybrid)
(Key skills: Business Systems Analyst, API, Azure, data flows, requirement gathering, agile)
Our client delivers innovative, bespoke systems to the automotive insurance sector, built on Azure with a strong focus on APIs and scalable data flows.
They are seeking a Business Systems Analyst to join their Warwick-based team.
As a Business Systems Analyst, you will lead requirement gathering, working with stakeholders and developers in an agile environment to define, document and deliver high-quality solutions.
Key Responsibilities
Lead requirement gathering, workshops, and process mapping
Define user stories and acceptance criteria in an agile framework
Document workflows and data flows clearly in Confluence
Collaborate with developers on solutions involving APIs and Azure
Analyse integrations and map data flows across systems
Support UAT and ensure requirements meet business needs
Drive continuous improvement through better use of systems and data
What We're Looking For
Proven Business Systems Analyst with strong requirement gathering skills
Strong communicator across technical and non-technical teams in an agile environment
Experience documenting complex processes and data flows
Knowledge of APIs, integrations, and Azure
Proactive, analytical, detail-oriented Business Systems Analyst
In this Business Systems Analyst role, you'll ensure clear, testable requirements and support delivery across Azure, APIs, and complex data flows in an agile environment.
Location: Warwick / Hybrid Salary: Competitive + Benefits
....Read more...
Type: Permanent Location: Warwick, England
Start: ASAP
Duration: PERM
Salary / Rate: £50000 - £65000 per annum + Pension Life Assurance Healthcare + More
Posted: 2026-04-20 01:02:10
-
JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions.
Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments.
This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems.
Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-04-18 14:09:45
-
JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions.
Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments.
This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems.
Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-04-18 14:09:02
-
Key Account Manager - Automotive Aftermarket Distribution
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels.
Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage.
We are on the hunt for a Key Account Manager, National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes.
Ideal Location - North (Manchester, Leeds.
Liverpool, Nottingham, Derby)
Good Salary Neg ££ (Circa £55k - £60k) + Bonus + Car + Pension
Our utopia:
Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with parts distribution & parts supply chains into the entire Automotive Aftermarket sector.
Knowledge and previous experience of trading with key stakeholders within Automotive ITG's and Aftermarket Buying Groups will be a key interest on this remit.
10 Key skills:
Knowledge and experience of working within the Automotive Aftermarket in a senior field based capacity or highly sales driven environment.
Experience of handling ITG'S or Aftermarket Buying Groups is essential.
Proven track record in delivering sales within a Senior Account Management capacity.
Gravitas and ability to grab attention and present innovative ideas and solutions at board level.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders.
Highly organised with solid work ethic approaching tasks tenaciously.
Flexible to travel covering an expansive region and overnight as required.
Smart in appearance, punctual able to create excellent 1st impressions.
Meet the employer sessions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our “meet the employer” sessions.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4307GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Manchester, England
Start: 18/05/2026
Salary / Rate: £55000 - £60000 per annum + + bonus + car + pension
Posted: 2026-04-18 10:00:13
-
Key Account Manager - Automotive Aftermarket Distribution
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels.
Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage.
We are on the hunt for a Key Account Manager, National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes.
Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford)
Good Salary Neg ££ (Circa £55k - £60k) + Bonus + Car + Pension
Our utopia:
Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with parts distribution & parts supply chains into the entire Automotive Aftermarket sector.
Knowledge and previous experience of trading with key stakeholders within Automotive ITG's and Aftermarket Buying Groups will be a key interest on this remit.
10 Key skills:
Knowledge and experience of working within the Automotive Aftermarket in a senior field based capacity or highly sales driven environment.
Experience of handling ITG'S or Aftermarket Buying Groups is essential.
Proven track record in delivering sales within a Senior Account Management capacity.
Gravitas and ability to grab attention and present innovative ideas and solutions at board level.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders.
Highly organised with solid work ethic approaching tasks tenaciously.
Flexible to travel covering an expansive region and overnight as required.
Smart in appearance, punctual able to create excellent 1st impressions.
Meet the employer sessions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our “meet the employer” sessions.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4308GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Leicester, England
Start: 18/05/2026
Salary / Rate: £55000 - £60000 per annum + + bonus + car + pension
Posted: 2026-04-18 09:00:05
