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Telecoms Provisioning Order Analyst
Telecoms Provisioning Order Analyst Order Management | Service Delivery UK wide - work from home - full remote working @mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery Location: UK wide- work from home - fully remote working Hours: Monday - Friday (09.00 - 17.30) Start date: ASAP Duration: 24 months+ temporary contract Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35 Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks. Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract. Key Activity: , Customer relationship coordination , Service delivery management , Network project coordination , Resource scheduling , Order management & provisioning administration , Change control management , Customer order management & enablement , Provisioning process administration , Dealing with OLOs and external supplier delivery teams , Documentation & reporting Overview: A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator. The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress. You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies. Responsibilities: , Dedicated management of the order queue across all Data & Voice teams , Coordinating between delivery teams to schedule orders & change requests , Scheduling resources to ensure the timely delivery of customer orders , Ensuring that partners have received confirmation of resource within SLAs , Raising customer orders on the provisioning order management system , Service delivery - progressing orders through the delivery process , Utilising Vodafone, BT & Openreach workflow systems , Understanding order management processes and dealing with OLOs and external delivery teams , Order management and analysis , Communicating updates & progress reports with customers , Coordination between delivery teams to schedule works , Supporting the delivery & completion of departmental quality assurance targets , Supporting the IP Data Provisioning Managers in resource & order planning , Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc. , Coordination, prioritisation & management of all received critical issues , Queue management for all Data & Voice teams across multiple systems , Generate work in progress reports , Provide service delivery management input for customer review meetings , Working in an Agile environment Candidate Profile: The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following: , Telecoms Provisioning Order Analyst , Service delivery management, progressing orders through the delivery process , Familiarity with Vodafone, BT, Openreach or other order management workflow systems , Dealing with OLOs and external delivery teams and understating their processes , Order management and analysis , Good proactive communication skills & excellent documentation drafting competences , Stakeholder & customer relationship management , Computer literate with the use of Microsoft Office (email, word, excel) , Previous use of database, reporting, CRM or workflow systems , Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable , Familiarity with Agile, ITIL or other similar methodologies is highly desirable @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Contract Location: Newbury, England Start: ASAP Duration: 24 months+ Salary / Rate: £17 - £18 per hour Posted: 2026-08-04 10:58:14 -
Telecoms Field Network Engineer
Telecoms Field Network Engineer - PDH, SDH, Cisco, Lucent Alcatel, Nokia, Comtel, Radio, Microwave Glasgow, Central Belt, Scotland | Field-Based | 24x7 Operational Support | Utility Telecoms Infrastructure Role: Field Engineer / Telecoms Field Engineer / Network Field Engineer Key Skills: Field Engineer, Telecoms Field Engineer, Network Field Engineer, Transmission Engineer, SDH Engineer, PDH Engineer, Microwave Engineer, WAN Engineer, LAN Engineer, MPLS Engineer, Utilities Telecoms Engineer, PDH, SDH, Cisco, Alcatel, Comtel, Microwave Radio, WAN, LAN, Electricity, Power, Utilities, Substation, DC Power, AC Power. Location: Scotland - Field-based role covering sites across: Glasgow, Edinburgh, Central Belt, Aberdeen, Dundee, Paisley, Hamilton, Motherwell, East Kilbride, Cumbernauld, Falkirk, Stirling, Livingston. Type: Temporary, Contract, Full-Time Status: Contract for services. Outside IR35 Duration: 12 months minimum Hours: 24 x 7 x 365 Operational Support Environment. On-Call Rota, Shift & Emergency Response Coverage Required. Overview: @mecscomms is recruiting for an experienced contract Field Engineer / Telecoms Field Engineer to support utility telecommunications network infrastructure across Scotland. This role supports critical telecommunications networks spanning utility and power environments, delivering installation, commissioning, maintenance, fault resolution and assure activities across operational utility network infrastructure. The successful candidate will possess strong field engineering experience across telecoms, transmission and data networking technologies, combined with excellent troubleshooting capability and the ability to operate effectively within high-pressure utility and operational environments. This is an excellent opportunity for a Field Engineer with strong WAN/LAN, SDH, PDH, Microwave Radio and utility telecoms experience to join a major infrastructure support programme supporting mission-critical operational networks. Purpose: To provide professional field engineering, installation, commissioning, maintenance and assure support services across strategic utility telecommunications networks, ensuring service availability, operational excellence and delivery against contractual SLAs. Technology Stack: , SDH / PDH Transmission Networks , Microwave Radio Technologies , Commtel / Xtran Networks , Cisco Networking Technologies , Alcatel Networking Equipment , LAN / WAN Networking , MPLS Networks , Routing & Switching , DC & AC Power Systems , Utility Telecoms Infrastructure , Network Monitoring & Fault Resolution , High Voltage Substation Telecoms Keywords: Field Engineer, Telecoms Field Engineer, Network Engineer, Transmission Engineer, SDH Engineer, PDH Engineer, Microwave Engineer, Utilities Engineer, WAN Engineer, LAN Engineer, MPLS Engineer, Cisco Engineer, Alcatel Engineer, Commissioning Engineer, Maintenance Engineer, Network Installation Engineer, Telecoms Maintenance, Substation Telecoms, DC Power Engineer, AC Power Engineer Core Activity: , Deliver field engineering and network support activities across utility telecoms infrastructure , Perform installation, commissioning and maintenance of telecoms and transmission equipment , Provide 24x7 first-line assure and operational support activities , Support project delivery and technical implementation activities , Monitor and troubleshoot telecoms and IP networking environments , Maintain service continuity across critical utility network infrastructure , Ensure compliance with quality, safety and operational standards Responsibilities: , Deliver installation, commissioning and support services across telecoms network infrastructure , Perform assure, maintenance and fault resolution activities across utility telecoms networks , Support SDH, PDH, Microwave Radio, Commtel and Xtran network technologies , Work collaboratively with Project Engineers to deliver successful implementation activities , Ensure delivery against agreed SLA, quality and health & safety standards , Complete project documentation, technical reporting and engineering updates , Monitor progress against delivery plans and escalate risks/issues appropriately , Support routing, switching and IP networking environments including WAN, LAN and MPLS , Provide timely stakeholder communication and operational updates to support teams , Carry out routine maintenance inspections and nominated RMI activities , Recommend operational improvements and cost-saving opportunities where identified , Operate effectively within live utility and high-voltage environments Deliverables: , Successful installation and commissioning of telecoms infrastructure , Delivery against operational SLAs and quality standards , High network availability and operational continuity , Accurate engineering documentation and reporting , Effective fault diagnosis and resolution , Safe delivery of engineering activities within utility environments Working Environment: , Field-Based Engineering Role , Utility & Telecoms Infrastructure Environment , High Voltage Substation Environments (11kV - 400kV) , 24x7 Operational Support Coverage , Fast-Paced Engineering & Project Delivery Environment Candidate Profile: Candidates should possess strong hands-on telecoms field engineering experience within utilities, operational telecoms or critical infrastructure environments. You will combine technical engineering expertise with strong problem-solving capability and the ability to work effectively both independently and within operational engineering teams. Your experience is likely to include some of the following: Essential: , Proven telecoms field engineering experience , Installation, commissioning and maintenance expertise , Experience supporting SDH, PDH and Microwave Radio technologies , Strong Cisco and/or Alcatel networking knowledge , LAN, WAN and MPLS networking capability , Routing, switching and IP networking experience , Experience in network monitoring and troubleshooting , Strong understanding of assure and maintenance activities , Full UK Driving Licence Desirable: , Scottish Power Authorisations (5th Edition) , NRSWA Certification , EUSR Certification , IOSH Qualification , Emergency First Aid at Work , DC/AC Competent Certification , Experience within high-voltage substation environments (11kV - 400kV) Key Traits: , Positive “can-do” attitude , Strong problem-solving and troubleshooting mindset , Excellent health & safety awareness , Ability to work under pressure within operational environments , Proactive and delivery-focused , Strong team collaboration and communication skills , High attention to detail and quality standards @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Contract Location: Glasgow, Scotland Start: ASAP Duration: 12 months+ Posted: 2026-07-13 16:56:50 -
Telecoms Project Network Engineer
Telecoms Project Engineer - Cisco | Nokia SAR-H | Nokia NFM-P | WAN | LAN | MPLS | R&S Glasgow, Central Belt, Scotland | Field-Based | Utility Telecoms Infrastructure | Project Delivery Overview: @mecscomms is recruiting for a contract Telecoms Project Engineer to support critical utility, energy, power & telecommunications network infrastructure across Scotland. The role will plan, coordinate & deliver technically complex projects responsible for technical planning, diagrams, documentation, implementation, installation, commissioning & successful handover of projects spanning IP networking, transmission infrastructure & operational telecom environments. The successful candidate will combine strong technical networking expertise with excellent project delivery capability, enabling them to confidently engage with customers, undertake technical site surveys, coordinate field engineers & ensure projects are delivered safely, efficiently & to the highest standards. Technical excellence, customer engagement & successful project delivery are fundamental to success in this role. Role: Project Engineer / Telecoms Project Engineer / Network Project Engineer Key Skills: Telecoms Networks, IP Networking, Cisco, Nokia SAR-H, Nokia NFM-P, Routing & Switching, WAN, LAN, MPLS, Utility Telecommunications, Network Infrastructure, Installation, Commissioning, Technical Project Delivery, Site Surveys, Network Documentation, Technical Documentation, As-Built Documentation, Visio, RAMS, POWRA, Network Troubleshooting, Utilities, Electricity, Power Networks, Critical National Infrastructure (CNI). Location: Scotland - Field-Based Role Covering sites across Glasgow, Edinburgh, Central Belt, Aberdeen, Dundee, Paisley, Hamilton, Motherwell, East Kilbride, Cumbernauld, Falkirk, Stirling, Livingston. Type: Temporary, Contract, Full-Time Status: Contract for services. Outside IR35 Duration: 12 months minimum Hours: Monday-Friday with flexibility to support occasional out-of-hours projects Purpose: Provide technical leadership & engineering expertise throughout the project lifecycle, supporting successful planning, survey, scope of works, project briefs, installation, commissioning, documentation & handover etc. whilst ensuring compliance with contractual obligations, technical standards, health & safety legislation & customer expectations. Technology Stack: , Cisco Routing & Switching , Nokia SAR-H Platforms , Nokia NFM-P , WAN / LAN , MPLS , IP Networking , Routing & Switching , Firewalls , High Voltage Utility Infrastructure , Transmission Networks , XTran Technologies , Microsoft Visio , Technical Documentation , Network As-Built Documentation , RAMS & POWRA Core Activity: , Support Project Managers in planning, coordinating & delivering multiple concurrent projects , Conduct site surveys, scope of works, diagram & provide engineering recommendations for implementation. , Install, configure, commission & test IP networking & telecom equipment , Produce quality documentation, including network diagrams, handovers, asset records etc. , Coordinate activity with Field Engineers & customer stakeholders , Represent the engineering team in customer meetings & support complex fault investigations , Ensure compliance with technical specifications, project governance & health & safety standards , Drive continuous improvement in project delivery, engineering quality & operational performance Responsibilities: , Deliver compliant telecom projects from initial site survey to commissioning & handover , Support Project Managers with planning, scheduling, & project implementation. , Conduct site surveys, feasibility assessments & engineering reviews to validate project plans , Install, configure & commission Cisco routing platforms & Nokia telecom infrastructure. , Configure IP network technologies, including routers, switches & firewalls , Produce accurate documentation, including network diagrams, configuration records, RAMS, POWRA & handover packs , Provide technical leadership & guidance to Field Engineers during deployment & testing , Act as the primary technical interface in customer meetings, workshops & project reviews , Investigate complex faults, perform root cause analysis & deliver engineering solutions , Ensure full compliance with project specifications, technical standards, & H&S legislation , Monitor progress, identify technical risks & proactively escalate issues to management , Drive continuous improvement to enhance engineering processes, standards & delivery performance Deliverables: , Deliver projects on time, within scope, budget & quality milestones , Delivery against operational SLAs & quality standards , High-quality documentation, network diagrams, configuration records, & handover packs , Site surveys, engineering assessments & implementation plans , Deploy fully tested infrastructure that meets customer specifications & acceptance criteria , Maintain accurate asset records & as-built documentation , Ensure safe engineering delivery compliant with RAMS, POWRA & H&S legislation , Resolve implementation challenges while minimizing operational risk & service disruption , Meet contractual obligations, engineering standards & customer expectations , Drive continuous improvement to enhance engineering quality & project performance Working Environment: , Field-Based Project Engineering Role , Utility & Telecoms Infrastructure Environment , High Voltage Substation Environments (11kV - 400kV) , Customer Sites Throughout Scotland , Office, Site & Remote Working Candidate Profile: Candidates should possess strong hands-on Project Engineer experience with a track record of delivering complex infrastructure projects within utility, critical infrastructure, or enterprise networking environments. You will combine technical delivery, customer-facing, project planning & project delivery skills. Your experience is likely to include some of the following: Essential: , Proven telecoms field engineering experience , Installation, commissioning & maintenance expertise , Strong Cisco & or Nokia (previously Alcatel-Lucent) networking , LAN & WAN , XTran MPLS or MPLS-TP (transport profile) , Routing, switching & IP networking experience , Project planning, validation, scheduling & implementation , Producing scope of works, site surveys, installation diagrams, work packs, feasibility reviews , Strong understanding of assure & maintenance activities , Full UK Driving Licence Desirable: , Utilities, power, telecommunications or Critical National Infrastructure , Firewall technologies & network security , Power Authorisations (5th Edition) , NRSWA, EUSR or IOSH certification , Emergency First Aid , RAMS & POWRA documentation , High Voltage Substation environments Key Traits: , Technically minded with excellent problem-solving ability , Organised & capable of managing multiple project priorities , Strong communication & stakeholder engagement , Collaborative team player with confidence to lead , Attention to detail & commitment to quality , Excellent Health & Safety awareness , Customer-focused & committed to continuous improvement @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Contract Location: Glasgow, Scotland Start: ASAP Duration: 12 months+ Posted: 2026-07-13 16:46:58