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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable.
Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-09 22:09:44
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable.
Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-09 22:09:08
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: This position has responsibility of assisting members of the product and technical groups in executing their respective missions.
The candidate must be a team player and interface / coordinate with several other departments within Tremco.
Expectations are to participate in critical activities aimed at improving existing technical documentation, creating new technical documentation, solving application challenges in the field and assisting with providing technical training to the sales force.
Taking initiative, demonstrating enthusiasm, learning new skills and working towards greater autonomy are also expected.
The position reports to the Technical Resource Manager and will work closely with the Director, Technical Solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manages all aspects of Helpdesk, including taking incoming tickets, assigning tickets and ensuring all tickets are closed in an acceptable time frame, typically 48 hours.
Provides technical expertise and support for all Tremco CPG products and systems via on-line Helpdesk, email and/or phone.
(Roofing, Sealants, Waterproofing, Deck Coating, Nudura and Facades)
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide technical support to customer and sales force needs.
Develops and maintains a prioritized list of Helpdesk tickets and assignments from the Technical Resource Manager, the Director, Technical Solutions, and Product Managers.
Assists with coordinating, development and updating of technical documents.
Assist the Technical Resource Manager and/or Technical Director when needed.
Remains current on competitor products/systems throughout the industry.
Monitors and advises on competitive product information.
Actively participates with Industry organizations where appropriate.
EDUCATION REQUIREMENT: Bachelor's degree in relevant field.
EXPERIENCE REQUIREMENT: 1+ year of related experience required.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Willingness to actively participate in a continuing education program.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $49,900 and $62,300 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-08 22:09:09
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: This position has responsibility of assisting members of the product and technical groups in executing their respective missions.
The candidate must be a team player and interface / coordinate with several other departments within Tremco.
Expectations are to participate in critical activities aimed at improving existing technical documentation, creating new technical documentation, solving application challenges in the field and assisting with providing technical training to the sales force.
Taking initiative, demonstrating enthusiasm, learning new skills and working towards greater autonomy are also expected.
The position reports to the Technical Resource Manager and will work closely with the Director, Technical Solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manages all aspects of Helpdesk, including taking incoming tickets, assigning tickets and ensuring all tickets are closed in an acceptable time frame, typically 48 hours.
Provides technical expertise and support for all Tremco CPG products and systems via on-line Helpdesk, email and/or phone.
(Roofing, Sealants, Waterproofing, Deck Coating, Nudura and Facades)
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide technical support to customer and sales force needs.
Develops and maintains a prioritized list of Helpdesk tickets and assignments from the Technical Resource Manager, the Director, Technical Solutions, and Product Managers.
Assists with coordinating, development and updating of technical documents.
Assist the Technical Resource Manager and/or Technical Director when needed.
Remains current on competitor products/systems throughout the industry.
Monitors and advises on competitive product information.
Actively participates with Industry organizations where appropriate.
EDUCATION REQUIREMENT: Bachelor's degree in relevant field.
EXPERIENCE REQUIREMENT: 1+ year of related experience required.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Willingness to actively participate in a continuing education program.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $49,900 and $62,300 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-08 22:08:24
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Operations Director London £100,000 - £150,000 + Directorship + Dividends + Training + Opportunity to build a team + Holiday + Immediate Start
As an Operations Director you will be responsible for growing a Digital Construction Specialist in the UK, introducing the service provided to potential clients in the UK.
Build your own team to grow the business and work alongside a company that operates across Europe.
You will have the opportunity to make a real difference and grow a company that is known for the excellent service it provides.This is a company that has been recently established yet grown across the globe.
Working in a company that has grown year on year having Directorship will allow you to put your roots down for the long term.
As an operations director there is no limit on what you can achieve in this role as you grow the UK business.
Your role as Operations Director will include:
*Attending meetings with prospective clients working on winning new business for the company
*Attending events in order to introduce the company to prospective clients
As an Operations Director you will need:
* Strong engineering background and clients that you can introduce with the business (BIM, building services, or similar)
* Sales/marketing background that will allow you to progress the development of the company
*A commitment to a long term vision with a newly established company and a willingness to understand and grow the business
If you're interested in the Opportunity - call Sonny on 07537153909 or apply today in confidence. Key words: Operations Director, Business Development Management, Digital Construction Specialists, BIM, Mechanical, Electrical, London, Operations ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £100000 - £150000 per annum + + Directorship + Dividends
Posted: 2025-11-07 16:55:10
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Senior PPC Executive - Paid Search Analyst Salary - £30,000 to £36,000 dependent on experienceLocation - Hybrid with 2 days per week in our Altrincham office
Dark Horse is a PPC, Paid Social, SEO and Digital PR agency that wants to make a difference to its clients and employees.
We offer a great career path working with some of the top professionals in the industry.
We are recruiting our next PPC specialist to join the growing PPC team.
We have one aim… Build and scale the best PPC team in the country.
This is a chance to learn from the best.
We are already a Google Premier Partner, which puts us in the top-tier PPC teams in the country.
The role Reporting directly to the Head of PPC, you begin by assisting the team on their clients, whilst we bring you up to speed on our processes and standards.
You'll quickly grow to a level where you will be responsible for the success of, and communication with, a small portfolio of your own PPC accounts.
You'll also be the second point of contact, playing a support and execution role, on some bigger clients who will be led by others in the team.
You will:, Manage PPC campaigns on Google Ads and Microsoft Ads, Lead the communication with your clients, including emails and scheduled Teams calls , Create, analyse and optimise campaigns, Deliver monthly client reports and presentations, Always be focused on client performance and retention, Continually test, learn and suggest new ideas to the team and your clients
What's on offer
We think we've built a great place to work, where every individual feels rewarded for the effort they put in.
Enjoy this along with:
, Hybrid working - 2 days a week in office, Flexitime, 27 days annual leave, Plus your Birthday off, Mental Wellbeing Bupa programme, Altrincham - 100 yards from Stamford Park, Dark Horse will carbon offset your role with The Dark Forest (10k Tree Target), Working in an amazing team - learning from some fantastic people
Skills and experience
You need to be great at taking a client's budget and turning it into leads or revenue using PPC.
Here are some of the things we'll look for:
, 2+ years of experience in a PPC role , Clear and confident communication skills, Able to work as part of a team to deliver best-in-class campaigns, Have commercial awareness and understand the accountability of managing client budgets, Strong numerical and analytical skills, Excellent time management and organisation skills, Attention to detail, Educated to degree level in a relevant field such as Marketing, Business, Mathematics, Economics, or similar (not essential), Mad Excel skills (not essential)
We need someone who can live and breathe the values of our company and is, ultimately, driven to make an impact by putting clients first.
This is about being a voice and a vital central cog in the business.
Learning from incredible colleagues and being fast-tracked to a huge skill set and an enhanced career.
This is a hybrid role.
No remote applications. ....Read more...
Type: Permanent Location: Altrincham, England
Start: ASAP
Salary / Rate: £30000.00 - £36000.00 per annum + DOE
Posted: 2025-11-07 15:24:50
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ECOMMERCE MANAGER - MAGENTO
MATERNITY COVER
FULLY REMOTE - MUST BE BASED IN UK UP TO £33,000 + BENEFITS + TRAINING & DEVELOPMENT
THE OPPORTUNITY:
Are you an experienced Ecommerce Specialist looking to join a business who really make a difference? We are exclusively recruiting for a business who support people living with disabilities globally.
This is a great opportunity for someone from an Ecommerce Executive, Ecommerce Manager, Ecommerce Marketing, Website Marketing,Digital or similar role.
Must have experience working on Magento.
THE ROLE:
Managing ecommerce sites on Magento
Managing the website content and optimising pages using SEO
Adding new products to existing websites
Collating the relevant product information and images to list new products and improve existing listings
Analysing the products and site, identifying trends and areas of improvement
Identifying opportunities to increase the success of the ecommerce sites
Creating engaging content that ranks well for the website
THE PERSON:
Previous experience in an Ecommerce Executive, Ecommerce Marketing Executive, Website Marketing Executive, Ecommerce Administrator, Online Merchandising or similar role
Must be a very confident user of Magento, Magento experience is crucial
A keen understanding of the components required to rank for keywords on SERPs
Strong understanding of Google Analytics
Highly computer literate
Must have a ‘can do' proactive attitude
Must have experience managing multiple websites
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £33000.00 per annum + Benefits + Training
Posted: 2025-11-06 17:24:38
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Retail Sales Assistant
McArthurGlen Ashford Designer Outlet
Initial 6-month contract with potential to extend
Available contracts:
2 x 30 hours per week
2 x 25 hours per week
2 x 20 hours per week
Hourly rate: £13.50
Start Date: 12th of November 2025 - Must be available to start on this date!
Be part of something exciting!
We're delighted to be supporting an established international brand with their opening of a brand-new store at McArthurGlen Ashford and we're looking to build a friendly, customer-focused team to make it a success!
This is an exciting opportunity to join an established international brand as it expands into the UK.
If you're passionate about retail, love engaging with customers, and want to work in a positive, team-oriented environment, we'd love to hear from you.
What you'll be doing
Delivering exceptional customer service with enthusiasm and professionalism
Supporting daily store operations, including till work and stock management
Maintaining excellent visual merchandising and store presentation standards
Working collaboratively to create a welcoming, enjoyable shopping experience
What we're looking for
Previous retail experience - ideally from a customer orientated retailer
Friendly, approachable, and confident communicator
Reliable, flexible, and able to work weekends and evenings when required
A positive team player who takes pride in great service
Interested? Apply today.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.
C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally.
We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse. ....Read more...
Type: Contract Location: Ashford, England
Duration: 6 months
Salary / Rate: Up to £13.50 per hour
Posted: 2025-11-04 14:11:59
