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Business Analyst
Business Analyst - Wealth Management - Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious transformation to future-proof its services, optimise business processes and elevate client experiences. With a strong heritage in providing tailored financial solutions to high-net-worth individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve. To support this, they are expanding their change and transformation team and are looking for a talented Business Analyst to drive key digital and process improvement initiatives. This is an exciting opportunity to play a pivotal role in shaping the future of a top-tier financial institution, working alongside senior stakeholders to redesign processes, integrate cutting-edge solutions and deliver high-impact projects. The ideal Business Analyst candidate will have proven experience as a Business Analyst in the financial services sector, ideally within wealth management. A strong background in digital transformation and business process change projects is required. Excellent skills in requirement gathering, process mapping and documentation are essential. Strong stakeholder management and the ability to work with both technical and non-technical teams is required. Experience working in Agile environments and change management initiatives is essential. Knowledge of financial services regulations and compliance is desirable. All Business Analyst positions come with the following benefits: Annual bonus and profit-sharing scheme, rewarding your contributions. Hybrid working model, with the flexibility to balance remote and in-office work. Pension scheme with enhanced employer contributions to secure your future. Private healthcare, dental, and life insurance - covering you and your family. Fully funded training & development programs, including industry certifications. Global mobility opportunities, with options to work on international projects. Gym membership, wellness programs, and mental health support. Daily meal allowances and exclusive corporate dining discounts. Generous holiday package (30+ days) + the option to buy additional leave. Company-sponsored retreats, networking events and luxury team-building experiences. This is a rare opportunity to be at the forefront of financial services innovation, working for a firm that blends tradition with cutting-edge technology. If you are looking for a high-impact role where your expertise will drive meaningful change, apply today. Location: Edinburgh, Scotland, UK / hybrid working Salary: £60,000 - £95,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. NOIRUKTECHRECNOIRUKREC ....Read more...
Type: Permanent Location: Edinburgh, Scotland Start: ASAP Duration: Permanent Salary / Rate: £60000 - £95000 per annum + Bonus + Pension + Benefits Posted: 2025-04-07 02:02:41 -
Business Analyst
Business Analyst - Wealth Management - London (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Our client is a highly respected wealth management firm renowned for delivering tailored investment solutions and financial planning services to institutional clients and high-net-worth individuals. With a strong legacy of excellence, the company is committed to innovation and is undergoing a major digital transformation to enhance client experiences, streamline operations and future-proof its services in an ever-evolving financial landscape. As part of this transformation, the firm is expanding its change team to drive strategic initiatives, optimise business processes and implement cutting-edge technology solutions. As such we are seeking Business Analyst to join their team. This is an exciting opportunity to be part of a forward-thinking organisation that blends tradition with innovation, offering a dynamic environment where your expertise will make a tangible impact on the future of wealth management. The ideal Business Analyst candidates will have previous experience within the financial services sector, ideally in wealth management. Strong expertise in digital transformation and business process change projects is required. Excellent requirement gathering, process mapping and documentation skills are essential. Strong stakeholder management abilities, working with both technical and non-technical teams is required as is experience of working within Agile and change management environments. Knowledge of regulatory and compliance requirements in financial services is desirable. All Business Analyst positions come with the following benefits: Flexible working arrangements, including hybrid options. Private healthcare and life insurance. Gym membership & wellness programs. Generous training and development allowance, including certifications and industry conferences. Company-sponsored social events and networking opportunities. 30 days holiday plus UK Bank Holidays. This is a fantastic opportunity for a Business Analyst to drive change within a prestigious wealth management firm and work on transformational projects that shape the future of financial services. Location: London, UK / hybrid working Salary: £60,000 - £95,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. NOIRUKTECHRECNOIRUKREC ....Read more...
Type: Permanent Location: London, England Start: ASAP Duration: Permanent Salary / Rate: £60000 - £95000 per annum + Bonus + Pension + Benefits Posted: 2025-04-07 02:02:23 -
Business Analyst (Sr)
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP). The scope of responsibility is for Tremco American operations all businesses and all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules, and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reporting. Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required. Supervisory Responsibilities: This position has no direct reports and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training, and scheduling. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training. Practical Work Experience Required: 5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality. Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Some travel and overnight travel are required to regional offices and plant locations. (0-25%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 25%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a computer monitor. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-04-05 15:12:06 -
Business Analyst (Sr)
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP). The scope of responsibility is for Tremco American operations all businesses and all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules, and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reporting. Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required. Supervisory Responsibilities: This position has no direct reports and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training, and scheduling. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training. Practical Work Experience Required: 5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality. Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Some travel and overnight travel are required to regional offices and plant locations. (0-25%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 25%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a computer monitor. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-04-05 15:11:34 -
Cyber Security Analyst – Luton
Cyber Security Analyst - Luton Hybrid working available £50,000 Salary Cyber Security Analyst required for a leading client based in Luton. My client is currently seeking a Cyber Security Analyst to come on board to responsibility is to detect, investigate, and respond to cybersecurity events and incidents. Additional duties include managing business-as-usual security tasks, supporting cybersecurity projects, and assisting with regulatory compliance. This role involves working with a diverse range of security tools, providing the successful candidate with broad experience across all aspects of cybersecurity. Key skills and responsibilities, , Cyber Security Analyst experience , Strong knowledge and experience with Microsoft Windows operating systems., Proficient in Active Directory, Group Policies, TCP/IP, DNS, DHCP, and Exchange Server., Ability to effectively multitask, prioritize workload, and manage competing demands., Experience in analyzing IT logs and event sources is preferred., Monitor and administer Security Information and Event Management (SIEM). , Malware analysis and forensics research. , Understanding/ differentiation of intrusion attempts and false positives. , Investigation tracking and threat resolution. , Familiarity with data storage systems, backup solutions, and restoration methods., Understanding of security tools, their functions, and applications, including Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, and next-generation firewalls/UTMs., Expertise in computer forensics, cybersecurity laws and regulations, operating systems, and intelligence gathering and sharing techniques., Strong knowledge of cloud computing, network defence, identity management, incident management, and network security., Extensive experience in a Security Operations Centre (SOC) environment with a proven background in incident response. Interested!?! Please send your up to date CV to Dean Sadler-Parkes at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend Crimson are acting as an employment business in regards to this vacancy. Cyber Security Analyst - Luton Hybrid working available £50,000 Salary Cyber Security Analyst required for a leading client based in Luton. My client is currently seeking a Cyber Security Analyst to come on board to responsibility is to detect, investigate, and respond to cybersecurity events and incidents. Additional duties include managing business-as-usual security tasks, supporting cybersecurity projects, and assisting with regulatory compliance. This role involves working with a diverse range of security tools, providing the successful candidate with broad experience across all aspects of cybersecurity. Key skills and responsibilities, , Cyber Security Analyst experience , Strong knowledge and experience with Microsoft Windows operating systems., Proficient in Active Directory, Group Policies, TCP/IP, DNS, DHCP, and Exchange Server., Ability to effectively multitask, prioritize workload, and manage competing demands., Experience in analyzing IT logs and event sources is preferred., Monitor and administer Security Information and Event Management (SIEM). , Malware analysis and forensics research. , Understanding/ differentiation of intrusion attempts and false positives. , Investigation tracking and threat resolution. , Familiarity with data storage systems, backup solutions, and restoration methods., Understanding of security tools, their functions, and applications, including Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, and next-generation firewalls/UTMs., Expertise in computer forensics, cybersecurity laws and regulations, operating systems, and intelligence gathering and sharing techniques., Strong knowledge of cloud computing, network defence, identity management, incident management, and network security., Extensive experience in a Security Operations Centre (SOC) environment with a proven background in incident response. Interested!?! Please send your up to date CV to Dean Sadler-Parkes at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend Crimson are acting as an employment business in regards to this vacancy. ....Read more...
Type: Permanent Location: Luton, England Start: ASAP Salary / Rate: £45000 - £50000 per annum Posted: 2025-04-04 15:22:00 -
Supply Chain Network Analyst
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Supply Chain Network Analyst analyzes optimization efforts, identifies business needs, tracks performance metrics, evaluates risks/opportunities and drives improvements in the supply chain process. Effectively communicates to leadership and leads initiatives in support of the Supply Chain Optimization Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the Optimization Manager and key stakeholders in sales, marketing, and operations to determine key supply initiatives and inventory targets. Maintain Dryvit SIOP process - monthly plant meetings and network inventory management. Analyzes data to help set DOI targets and manage deliverables for OSD reduction process and excess inventory reduction efforts. Determines inventory needs including but not limited to quantity, quality, location, etc. Create cross functional accountability in optimization projects. Manage PIF process and after launch follow- ups for new products and exits. Dryvit SKU rationalization - work with inventory specialist to analyze data, change status, and balance existing product amongst plants. Supports the development of innovative supply chain solutions and tools to support drive strategic and tactical decision-making. Identifies significant and/or critical supply-demand imbalances. Works with Operations and procurement to solve and communicates with business leaders effectively and timely to allow for proactive resolution. Assists with the development and execution of network models, capacity analysis, system standards, as well as the replenishment and redistribution of inventory within the network. Identifies current state and potential future state flows of the fabrication, panelization, and offsite business from supply chain to internally fabricated façade finish and external third-party capacity. Provides continuous process mapping support as new methods and sites are added to the network. Travels to sites in the network to fully understand processes and workflows. In scope deliverables include all upstream products that are part of the system. Completes or leads special projects or other supply chain functions as assigned. EDUCATION REQUIREMENT: A bachelor's degree in business or supply chain-related field. EXPERIENCE REQUIREMENT: Educational experience with a degree in Supply Chain or professional experience including one year in demand planning. Hands on experience with SAP APO and BI modules utilized for demand planning, preferably in a manufacturing environment. Experience in formulating and implementing optimization models is a plus. Must have experience manipulating and analyzing complex, high-volume, highly dimensional data from varying sources as well as driving the collection of new data. CERTIFICATES, LICENSES, REGISTRATIONS: APICS preferred, or green belt desired. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Preferred SAP APO and BW knowledge. Strong MS office skills, with advanced proficiency in Excel. Knowledge of analytical techniques in optimization, and statistical modeling. Strong analytical and problem-solving skills. Ability to collaborate across the organization. Demonstrates strong verbal and written communication skills with active listening practices. Self-managed and motivated to contribute individually as well as a member of the team. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $65,000 and $75,000 plus a bonus opportunity. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-04-04 15:10:47 -
Supply Chain Network Analyst
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Supply Chain Network Analyst analyzes optimization efforts, identifies business needs, tracks performance metrics, evaluates risks/opportunities and drives improvements in the supply chain process. Effectively communicates to leadership and leads initiatives in support of the Supply Chain Optimization Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the Optimization Manager and key stakeholders in sales, marketing, and operations to determine key supply initiatives and inventory targets. Maintain Dryvit SIOP process - monthly plant meetings and network inventory management. Analyzes data to help set DOI targets and manage deliverables for OSD reduction process and excess inventory reduction efforts. Determines inventory needs including but not limited to quantity, quality, location, etc. Create cross functional accountability in optimization projects. Manage PIF process and after launch follow- ups for new products and exits. Dryvit SKU rationalization - work with inventory specialist to analyze data, change status, and balance existing product amongst plants. Supports the development of innovative supply chain solutions and tools to support drive strategic and tactical decision-making. Identifies significant and/or critical supply-demand imbalances. Works with Operations and procurement to solve and communicates with business leaders effectively and timely to allow for proactive resolution. Assists with the development and execution of network models, capacity analysis, system standards, as well as the replenishment and redistribution of inventory within the network. Identifies current state and potential future state flows of the fabrication, panelization, and offsite business from supply chain to internally fabricated façade finish and external third-party capacity. Provides continuous process mapping support as new methods and sites are added to the network. Travels to sites in the network to fully understand processes and workflows. In scope deliverables include all upstream products that are part of the system. Completes or leads special projects or other supply chain functions as assigned. EDUCATION REQUIREMENT: A bachelor's degree in business or supply chain-related field. EXPERIENCE REQUIREMENT: Educational experience with a degree in Supply Chain or professional experience including one year in demand planning. Hands on experience with SAP APO and BI modules utilized for demand planning, preferably in a manufacturing environment. Experience in formulating and implementing optimization models is a plus. Must have experience manipulating and analyzing complex, high-volume, highly dimensional data from varying sources as well as driving the collection of new data. CERTIFICATES, LICENSES, REGISTRATIONS: APICS preferred, or green belt desired. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Preferred SAP APO and BW knowledge. Strong MS office skills, with advanced proficiency in Excel. Knowledge of analytical techniques in optimization, and statistical modeling. Strong analytical and problem-solving skills. Ability to collaborate across the organization. Demonstrates strong verbal and written communication skills with active listening practices. Self-managed and motivated to contribute individually as well as a member of the team. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $65,000 and $75,000 plus a bonus opportunity. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-04-04 15:10:29 -
IT Support Analyst
IT Support Analyst End User Technical Support Didcot, Abingdon, Oxford, Oxfordshire @mecscomms is recruiting for a contract - End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies. If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you. Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line. Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE Base: Office based on site, 5 days per week Nature: Full time, temporary contract, Inside IR35 Duration: 24+ month contract Hours: Monday - Friday, 09.00 - 17.30 Gross Rate: £30.00 per hour Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp Key Activity: , Desktop support , Troubleshooting , Problem solving , Diagnostics , Hardware & software management , Networking , Installation, maintenance & configuration , System monitoring , IT inventory management , Knowledgebase maintenance , Trouble ticket management Overview: The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat. Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills. Responsibilities: , Provide first-line technical support to end-users, in person or via email, phone or chat , Diagnose, troubleshoot & resolve hardware & software issues , Install, configure & maintain computer systems, applications & peripherals , Manage user accounts, permissions & access control within Active Directory , Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices) , Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues , Document & track support requests using a ticketing system, ensuring timely resolution , Provide user training on IT systems, security best practices & new technologies , Ensure compliance with IT policies & cybersecurity protocols , Collaborate with cross-functional IT teams to resolve complex issues & improve system performance , Assist with software updates, patches & system upgrades , Conduct routine system checks to ensure optimal performance & security , Participate in IT projects, system migrations & business-wide technical initiatives Candidate Profile: Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level. You'll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks. You'll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions. Your skills, experience & attributes should include as many of the following as possible: , Bachelor's degree in Information Technology, Computer Science or a related field , Experience in technical support, customer support or network troubleshooting , Strong knowledge of Windows & Mac OS environments , Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications , Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN) , MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory) , Cyber security (intrusion prevention & detection, threat management, PCI compliance) , Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype) , SharePoint administration , TCP/IP networking, switches, routers, firewalls & protocols , Experience with remote support tools & IT ticketing systems , Knowledge of ITIL best practices (preferred) , Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Contract Location: Abingdon, England Start: ASAP Duration: 12 months+ Salary / Rate: Negotiable dependant on experience Posted: 2025-03-27 07:58:05 -
Facades Network Analyst
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Analyzes the flow of offsite fabrication/Panelization processes, identifies needs, tracks performance, evaluates risks/opportunities and drives improvements in the supply chain process to effectively balance supply and demand and improve operational execution. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the Optimization Manager and key stakeholders in sales, marketing, and operations to determine key demand requirements and gain consensus on short (monthly) and long-term (12 months+) demand, supply, and inventory targets. May occasionally lead elements within the process or the development of innovative supply chain and operational solutions. Supports the development of innovative supply chain solutions and tools to support drive strategic and tactical decision-making. Determines inventory needs including but not limited to quantity, quality, location, etc. Identifies significant and/or critical supply-demand imbalances. Works with Operations and procurement to solve and communicates with business leaders effectively and timely to allow for proactive resolution. Analyzes delivery performance through statistical analysis and data-driven decision-making tools. Manages and tracks key optimization and execution metrics for the facades offsite business and other assigned strategic initiatives. Assists with the development and execution of network models, capacity analysis, system standards, as well as the replenishment and redistribution of inventory within the network. Identifies current state and potential future state flows of the fabrication, panelization, and offsite business from supply chain to internally fabricated façade finish and external third-party capacity. Provides continuous process mapping support as new methods and sites are added to the network. Travels to sites in the network to fully understand processes and workflows. In scope deliverables include all upstream products that are part of the system. Completes or leads special projects or other supply chain functions as assigned. EDUCATION REQUIREMENT: A bachelor's degree in business or supply chain-related field. EXPERIENCE REQUIREMENT: 2-4 years related experience or training Educational experience with a degree in Supply Chain or professional experience including one year in demand planning. Hands on experience with SAP APO and BI modules utilized for demand planning, preferably in a manufacturing environment. Experience in formulating and implementing optimization models is a plus. Must have experience manipulating and analyzing complex, high-volume, highly dimensional data from varying sources as well as driving the collection of new data. CERTIFICATES, LICENSES, REGISTRATIONS: APICS preferred, or green belt desired. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Preferred SAP APO and BW knowledge. Strong MS office skills, with advanced proficiency in Excel. Knowledge of analytical techniques in optimization, and statistical modeling. Strong analytical and problem-solving skills. Ability to collaborate across the organization. Demonstrates strong verbal and written communication skills with active listening practices. Self-managed and motivated to contribute individually as well as a member of the team. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $64,499 and $80,625 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-26 14:11:32 -
Facades Network Analyst
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Analyzes the flow of offsite fabrication/Panelization processes, identifies needs, tracks performance, evaluates risks/opportunities and drives improvements in the supply chain process to effectively balance supply and demand and improve operational execution. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the Optimization Manager and key stakeholders in sales, marketing, and operations to determine key demand requirements and gain consensus on short (monthly) and long-term (12 months+) demand, supply, and inventory targets. May occasionally lead elements within the process or the development of innovative supply chain and operational solutions. Supports the development of innovative supply chain solutions and tools to support drive strategic and tactical decision-making. Determines inventory needs including but not limited to quantity, quality, location, etc. Identifies significant and/or critical supply-demand imbalances. Works with Operations and procurement to solve and communicates with business leaders effectively and timely to allow for proactive resolution. Analyzes delivery performance through statistical analysis and data-driven decision-making tools. Manages and tracks key optimization and execution metrics for the facades offsite business and other assigned strategic initiatives. Assists with the development and execution of network models, capacity analysis, system standards, as well as the replenishment and redistribution of inventory within the network. Identifies current state and potential future state flows of the fabrication, panelization, and offsite business from supply chain to internally fabricated façade finish and external third-party capacity. Provides continuous process mapping support as new methods and sites are added to the network. Travels to sites in the network to fully understand processes and workflows. In scope deliverables include all upstream products that are part of the system. Completes or leads special projects or other supply chain functions as assigned. EDUCATION REQUIREMENT: A bachelor's degree in business or supply chain-related field. EXPERIENCE REQUIREMENT: 2-4 years related experience or training Educational experience with a degree in Supply Chain or professional experience including one year in demand planning. Hands on experience with SAP APO and BI modules utilized for demand planning, preferably in a manufacturing environment. Experience in formulating and implementing optimization models is a plus. Must have experience manipulating and analyzing complex, high-volume, highly dimensional data from varying sources as well as driving the collection of new data. CERTIFICATES, LICENSES, REGISTRATIONS: APICS preferred, or green belt desired. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Preferred SAP APO and BW knowledge. Strong MS office skills, with advanced proficiency in Excel. Knowledge of analytical techniques in optimization, and statistical modeling. Strong analytical and problem-solving skills. Ability to collaborate across the organization. Demonstrates strong verbal and written communication skills with active listening practices. Self-managed and motivated to contribute individually as well as a member of the team. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $64,499 and $80,625 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-26 14:11:29 -
IT Manager - Defence Sector Experience
Holt Executive are partnered with a leading design and manufacturing business with a cutting-edge product range that aids specific customer requirements, servicing a variety of markets across the globe including the Defence and Surveillance industries. They require an IT Manager with experience in the defence industry to oversee the technology operations, ensuring systems are secure, efficient, and driving innovation. The ideal candidate will have expertise in compliance and secure communications, while aligning IT strategies with defence regulations and business goals. The successful candidate will lead a small team of IT professionals, demonstrating strong leadership abilities and a passion for technology. Key Responsibilities for the IT Manager: - Develop and implement the IT strategy ensuring alignment with business goals - Lead and manage the IT team, setting objectives, providing guidance, and ensuring operational excellence - Plan and oversee IT budgets, ensuring cost-effectiveness - Oversee the maintenance and upgrades of hardware, software, and networks - Ensure IT systems run efficiently with minimal downtime - Manage classified and unclassified IT environments, ensuring secure access and data integrity - Manage cloud services, data storage, and backup solutions - Review, develop, and update IT policies, procedures, and security protocols to align with industry best practices - Enforce cybersecurity policies to protect company data, driven by the Cyber & Information Security Analyst Key Skills & Experience for the IT Manager: - Experience in IT management, preferably within the defence industry - Strong knowledge of network security, secure communications, and defence IT regulations - Experience managing classified IT environments and secure cloud solution Security Clearance Requirements: Due to the nature of the business, applicants need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years. If your skills and experience match this IT Manager opportunity, we encourage you to apply now! ....Read more...
Type: Permanent Location: Rusper,England Start: 24/03/2025 Salary / Rate: £60000 - £65000 per annum Posted: 2025-03-24 10:06:03 -
Business Systems Analyst (Sr) - FICO & RAR
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibility is for Tremco Americas operations all business, all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance or accounting is preferred. SAP Certification in RAR and related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:16:29 -
Business Systems Analyst (Sr) - FICO & RAR
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibility is for Tremco Americas operations all business, all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance or accounting is preferred. SAP Certification in RAR and related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-20 06:13:50 -
Business Systems Analyst (Sr) - FICO & RAR
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibility is for Tremco Americas operations all business, all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance or accounting is preferred. SAP Certification in RAR and related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-03-18 06:08:12 -
Cyber Security Analyst- Biel/Bienne, Switzerland
Cyber Security Analyst- Biel/Bienne, Switzerland Tech Stack: SOC, CSIRT, MITRE, NIST, EDR, SIEM, Splunk, Crowdstrike, NDR, SOAR, Threat Intelligence, Threat Hunting, Incident Response, Security Operations, Network Security, Endpoint Security, Security Analytics, Forensics, Compliance, Cloud Security, Intrusion Detection. We have an exciting opportunity for a Cyber Security Analyst to join an iconic Swiss brand renowned for excellence and innovation. As an experienced professional in SOC environments, you will work alongside leading experts in cybersecurity and software development, contributing to the protection of high-value digital assets. Our client's commitment to precision and security is unmatched, and this role will allow you to play a key part in developing and implementing cutting-edge cybersecurity solutions within a world-class environment. Our client is seeking a passionate a Cyber Security Analyst with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): SOC, CSIRT, MITRE, NIST, EDR, SIEM (Splunk, Crowdstrike), NDR, SOAR, Threat Intelligence, Threat Hunting, Incident Response, Security Operations, Network Security, Endpoint Security, Security Analytics, Forensics, Compliance, Cloud Security, and Intrusion Detection. Fluency in French is required, and candidates should be open to traveling to Geneva one day per week. This is your opportunity to be part of a new, technically challenging project and to be involved in the creation of a new application from scratch. All Cyber Security Analyst come with the following benefits: Competitive Salary & Performance Bonuses. First-Class Working Environment in a Prestigious Swiss Brand. Flexible Working Hours for Work-Life Balance. Generous Pension Scheme & Social Benefits. State-of-the-Art Facilities & Cutting-Edge Technology. Professional Development & Training Opportunities. Location: Biel/Bienne, Switzerland/ Hybrid Working Salary: CHF 110,000 - CHF 130,000 + Pension + Benefits To apply for this position please send your CV to Charlie Skipper at Noir. Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available. NOIRSWITZERLANDREC NOIREUROPEREC NOIREURNET NC/CS/CYBBIEL110130 ....Read more...
Type: Permanent Location: Biel, Switzerland Start: ASAP Salary / Rate: Swiss Franc110000 - Swiss Franc130000 per annum + Benefits + Salary Posted: 2025-03-17 02:00:26 -
Desktop Support
About the Role: We are seeking an experienced Level 2 Support Analyst to join a dynamic IT team in Queensland. This role is ideal for a highly skilled professional with strong technical expertise, excellent problem-solving skills, and a passion for providing exceptional IT support. You will be responsible for handling escalations, assisting Level 1 technicians, managing IT infrastructure, and ensuring smooth IT operations within the organization. Key Responsibilities: Provide Level 2 technical support and troubleshoot IT issues efficiently. Assist Level 1 technicians and escalate issues to Level 3 when necessary. Maintain and support network infrastructure, including firewalls, switches, and PCs. Administer and support Microsoft Intune and Azure environments. Perform hardware imaging and asset management. Monitor and manage IT service tickets, SLAs, and ITSM systems. Work closely with internal stakeholders to ensure seamless IT support. Apply ITIL best practices for incident, problem, and change management. Provide exceptional customer service and maintain strong communication with end users. Key Requirements: 8+ years of experience in IT support. Advanced knowledge of TCP/IP, Linux OS, and Windows Operating Systems. Strong expertise in networking, hardware stacks, firewalls, and security protocols. Proficiency in Microsoft Intune and Azure administration. Demonstrated experience in IT asset management and imaging. ITIL and ITSM experience, with a strong understanding of SLA management. Ability to manage stakeholder expectations and provide effective IT solutions. Strong communication skills and a team-oriented mindset. What's in It for You? Work with a dynamic and supportive IT team. Gain valuable experience in a fast-paced IT environment. Competitive contract rate. Opportunity to expand your technical expertise and career growth. If you're a Level 2 Support Engineer looking to take the next step in your career, we'd love to hear from you! If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. ....Read more...
Type: Contract Location: Brisbane CBD, Brisbane, Australia Start: ASAP Duration: 6 months Salary / Rate: AU$49 - AU$51 per hour Posted: 2025-03-11 00:36:48 -
3rd Line IT Support Analyst
3rd Line IT Support Analyst ________________________________________ Location: Frome, Somerset Salary: up to £45,000 ________________________________________ Are you an experienced IT specialist seeking your next opportunity? About the company Our client is a leading IT Managed Service Provider, dedicated to delivering innovative and secure solutions. Operating across multiple regions, we continue to expand our expertise and support for businesses across various industries. Position Overview The 3rd Line IT Support Analyst is a key member of the Service Desk team, responsible for resolving escalated technical issues, improving client infrastructure, and ensuring optimal system performance. This role involves troubleshooting complex IT challenges, assisting with upgrades, installations, and providing expert technical support across various platforms. Responsibilities , Deliver exceptional customer support by resolving technical issues effectively and efficiently. , Work collaboratively with 1st and 2nd line teams to diagnose, troubleshoot, and escalate issues where required. , Maintain detailed and accurate documentation of support requests, time logs, and client updates. , Perform system installations, configurations, and upgrades for clients. , Manage and maintain IT infrastructure, ensuring security and compliance standards are met. , Assist with project planning, security enhancements, and system maintenance. , Provide on-site support for troubleshooting, infrastructure installations, and other IT-related projects. Candidate Requirements Essential Skills and personal qualities , Minimum of 3 years' experience in IT support, ideally in an MSP environment. , Expertise in Windows Server administration, including Active Directory, DHCP, DNS, File Services, Group Policy, IIS, SQL, and RDS (2012/2016/2019/2022). , Microsoft 365 and Azure administration, including Intune, Endpoint management, and PowerShell scripting. , Strong networking knowledge, covering VLAN, VPN, VOIP, ADSL, and switch management. , Experience with firewall and UTM management. , Proficiency in Mac and Linux troubleshooting. , Hands-on experience with virtualisation platforms, backup solutions, and disaster recovery. , Awareness of cybersecurity threats and remediation strategies. , Experience working within ITIL or SDI frameworks (desirable). Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity. ....Read more...
Type: Permanent Location: Frome, England Start: ASAP Salary / Rate: £35000 - £45000 per annum Posted: 2025-02-27 16:12:41 -
Technical Support Analyst
2nd Line Technical Support Analyst An exciting opportunity has arisen with a leading Managed Services Provider based in Leeds. This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 2nd line technical support team. They specialise in providing Cloud, Connectivity, UC & Collaboration services to a vast range of Enterprise scale businesses. You will be a part of a motivated and experienced technical team; this role will require you to provide a high level of IT support for several clients where service is a priority. You must have excellent communication and relationship building skills with the ability to resolve technical issues inline with agreed SLAs. Role Responsibilities: - Offer a high level of support to a variety of clients, assisting with 2nd line technical issues - Ensure incidents are resolved in line with SLAs - Escalate any unresolved issues to 3rd Line support - Ensure internal documentation is developed and maintained - Develop technical knowledge, have a desire to learn and progress your technical career. Eventually taking on further responsibilities Role Requirements: - Previous experience working in an MSP environment - Experience in a 1st/2nd line technical support role - Cisco Networking knowledge - Switches / routers / firewalls - VoIP telephony solutions - Knowledge of virtualisation, storage solutions - Knowledge around server technologies - AD / Exchange / Citrix Although the suitable candidate does not have to be an expert in each area, it is highly beneficial to have an understanding and willingness to progress in these areas. In return, our client is offering a competitive basic of up to £30k DoE + benefits. Hours of work: Monday to Thursday 9am-5:30pm Friday 9am-3:30pm ....Read more...
Type: Permanent Location: Harrogate, England Salary / Rate: £22000 - £30000 per annum Posted: 2025-02-26 09:21:12