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£30,000 - £35,000 + Hybrid Working + Excellent BenefitsIf you've started building your IT support career within an MSP environment and enjoy the fast-paced, varied nature of supporting multiple clients, this is an excellent opportunity to join a growing IT services business where you can continue developing your technical skills and progress your career.
Working as part of a collaborative and supportive service desk team, you'll provide remote technical support across a wide range of client environments, gaining exposure to multiple technologies, systems and industries on a daily basis.
This is an ideal opportunity for someone with previous 1st or 2nd Line support experience within an MSP who enjoys problem solving, values excellent customer service and is looking to further develop their technical capabilities within a professional, forward-thinking business.Key Responsibilities
Provide 1st and 2nd Line technical support across a range of client environments
Troubleshoot and resolve hardware, software and network-related issues
Support users across Microsoft 365, Windows and cloud-based technologies
Escalate more complex technical issues where appropriate
Maintain accurate ticket updates and technical documentation
Deliver a professional, customer-focused support experience at all times
Assist with device setups, onboarding and user administration
Support wider IT projects and on-site client visits where required
Skills & Experience
Previous experience working within an MSP environment
Experience in a 1st or 2nd Line IT support role
Good working knowledge of Microsoft 365 and Windows environments
Basic networking knowledge and troubleshooting ability
Strong communication and customer service skills
Well organised with the ability to manage and prioritise workloads
A proactive attitude and willingness to continue learning and developing technically
Relevant IT certifications or ongoing study would be advantageous
This is a fantastic opportunity to join a business that genuinely invests in its people, encourages development and offers clear progression opportunities as the company continues to grow.
You'll gain exposure to a wide variety of genuinely cutting edge technologies not yet in use anywhere else, while working alongside an experienced and supportive team who are committed to helping you progress your career.
If you're looking to build your future within a successful MSP environment and want a role offering variety, development and long-term progression, we'd love to hear from you.
Apply now! ....Read more...
Type: Permanent Location: Haslemere, England
Start: ASAP
Salary / Rate: £30000 - £35000 per annum + Hybrid Working + Excellent Benefits
Posted: 2026-06-02 19:05:47
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GIS Enterprise Software Services Consultant required to help build, migrate and support enterprise system environments.
Requirements
GIS Consultant, Support, Analyst or similar commercial experience.
Degree in Geography, GIS, Computer Science or related.
Willingness to travel and work onsite with customers when required.
Responsibilities
Install, configure and optimise GIS Enterprise solutions, including federation, web adapters, authentication, networking and more.
Leverage cutting edge geospatial technologies for enterprise clients. ....Read more...
Type: Permanent Location: Belfast, Northern Ireland
Start: ASAP
Duration: Permanent
Salary / Rate: £32000 - £65000 Per Annum None
Posted: 2026-05-25 11:17:16
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GIS Enterprise Software Services Consultant required to help build, migrate and support enterprise system environments.
Requirements
GIS Consultant, Support, Analyst or similar commercial experience.
Degree in Geography, GIS, Computer Science or related.
Willingness to travel and work onsite with customers when required.
Responsibilities
Install, configure and optimise GIS Enterprise solutions, including federation, web adapters, authentication, networking and more.
Leverage cutting edge geospatial technologies for enterprise clients. ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £32000 - £65000 Per Annum None
Posted: 2026-05-25 11:12:12
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GIS Enterprise Software Services Consultant required to help build, migrate and support enterprise system environments.
Requirements
GIS Consultant, Support, Analyst or similar commercial experience.
Degree in Geography, GIS, Computer Science or related.
Willingness to travel and work onsite with customers when required.
Responsibilities
Install, configure and optimise GIS Enterprise solutions, including federation, web adapters, authentication, networking and more.
Leverage cutting edge geospatial technologies for enterprise clients. ....Read more...
Type: Permanent Location: Aylesbury, England
Start: ASAP
Duration: Permanent
Salary / Rate: £32000 - £65000 Per Annum None
Posted: 2026-05-25 11:09:04
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GIS Enterprise Software Services Consultant required to help build, migrate and support enterprise system environments.
Requirements
GIS Consultant, Support, Analyst or similar commercial experience.
Degree in Geography, GIS, Computer Science or related.
Willingness to travel and work onsite with customers when required.
Responsibilities
Install, configure and optimise GIS Enterprise solutions, including federation, web adapters, authentication, networking and more.
Leverage cutting edge geospatial technologies for enterprise clients. ....Read more...
Type: Permanent Location: Cambridge, England
Start: ASAP
Duration: Permanent
Salary / Rate: £32000 - £65000 Per Annum None
Posted: 2026-05-25 11:02:59
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We are partnered with a growing cyber security business in Buckinghamshire, supporting customers with threat monitoring and incident response services.
They are looking for a Cyber Security Analyst to join their growing SOC team, helping to investigate and respond to live security threats across customer environments.
In this Cyber Security Analyst role, you will:
Investigate and respond to security alerts across endpoint, network, and cloud environments
Carry out deeper analysis on suspicious activity and support incident response actions
Work closely with wider technical teams during live investigations and escalations
Help improve detection processes, alert quality, and day-to-day SOC operations
The ideal Cyber Security Analyst will have:
Commercial experience within a SOC or cyber security operations environment
Good understanding of threats such as phishing, malware, ransomware, and account compromise
Experience using security tools such as SIEM, EDR, firewalls, or detection platforms
A calm, methodical approach to investigation and problem solving under pressure
This is a hybrid role (3 days per week at their Buckinghamshire office) with normal office hours (no shift pattern).
You will receive ongoing training and exposure to a broad range of customer environments and technologies.
This is a great opportunity for someone looking to continue developing within cyber operation.
For more information on this Cyber Security Analyst role in Buckinghamshire, email Ed at efrost@redlinegroup.com or call 01582 878819. ....Read more...
Type: Permanent Location: Aylesbury, England
Start: ASAP
Salary / Rate: £40000 - £45000 per annum
Posted: 2026-05-22 09:41:22
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JOB DESCRIPTION
IT Project Manager
Rust-Oleum is looking for an experienced Project Manager responsible for the implementation of various information technology projects that align with business and IT strategies.
This position requires a vast breadth of technology and business expertise to deliver complex projects.
In addition, this role will also contribute to the overall health and strategy of the PMO in supporting and optimizing the project delivery mechanisms ultimately leading to better project value and customer satisfaction. Key Job Objectives and Responsibilities Work closely with the project sponsors to: Define the business case and project statement of work or high-level requirements. Identify internal and external stakeholders. Identify measurable project objectives and related success criteria. Prepare summary budget and milestone schedule. Identify project approval requirements. Collaborate with line/functional managers to establish the project organization by selecting appropriate staffing for the project including managing external vendors and/or managed service resources. Based on the final documented requirements, determine the detailed scope including deliverables, exclusions, constraints, assumptions, and final acceptance criteria. Develop a detailed project plan through coordinated efforts of the team involved in the project, considering the Work Breakdown Structure, sequence of activities, and resources/duration estimates. Manage project risks.
Create mitigation/contingency plans and implement risk response activities. Plan and estimate costs to determine the project budget and monitor it over the entire duration of the project. Oversee, monitor, and control project work to accomplish project activities. Ensure status reporting of all projects is completed accurately to provide periodic and ad-hoc reports and dashboards. Inspect and accept project deliverables. Manage Change Control Process, and Implement approved changes into the project's scope, plan, and environment. Perform administrative closure of the project by transitioning the final services to production/operations and conducting any end-of-project audits. Lead multiple efforts in a portfolio and/or a program simultaneously, effectively managing cross-project dependencies. Develops and documents project and portfolio management governance standards and processes. Recommend and implement project management tools. Mentor, support, and develop other junior project managers and IT staff in project management best practices. Skills and Qualifications 15+ years of professional IT work experience out of which 7 - 10 years is in leading large-scale ERP and other B2B/B2C business applications projects, transformation initiatives, process improvements, system integrations, and infrastructure (network, cloud/compute, and security) implementations. Sound foundational knowledge of IT systems, architecture, and the latest IT industry trends to objectively align with the project's technical requirements and audit the feasibility of desired outcomes. Broad knowledge of business processes, specifically in consumer goods and process manufacturing industries, with an ability to communicate effectively with IT business analysts and business process owners. Experience in leading SAP implementations. Knowledge of various agile methodologies and agile project management is a plus. Strong leadership and influencing skills to oversee tasks and motivate/encourage the team to successfully deliver the project without having any direct authority. Strong communication and writing skills to effectively share vision, goals, ideas, and day-to-day communication with all project stakeholders. Effective at negotiations and managing conflicts with team members, vendors, and executive stakeholders. Budget management skills to create a viable cost plan and track it throughout the project life cycle. Be versatile and adapt to conflicting priorities and technical/functional requirements of the project. Working knowledge of project management and agile tools (MS Project and other enterprise-level tools like Jira and Monday.com). Bachelor's degree in Information Systems, Information Technology, or related IT discipline. Relevant Project Management and Agile Certifications (PMP, SAFe, CSM, CSPO, CTC, CEC).
This role requires domestic and international travel dependent upon the scope and duration of the projects.
Salary Target Range: $125,000 - $150,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-16 06:08:50
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JOB DESCRIPTION
IT Project Manager
Rust-Oleum is looking for an experienced Project Manager responsible for the implementation of various information technology projects that align with business and IT strategies.
This position requires a vast breadth of technology and business expertise to deliver complex projects.
In addition, this role will also contribute to the overall health and strategy of the PMO in supporting and optimizing the project delivery mechanisms ultimately leading to better project value and customer satisfaction. Key Job Objectives and Responsibilities Work closely with the project sponsors to: Define the business case and project statement of work or high-level requirements. Identify internal and external stakeholders. Identify measurable project objectives and related success criteria. Prepare summary budget and milestone schedule. Identify project approval requirements. Collaborate with line/functional managers to establish the project organization by selecting appropriate staffing for the project including managing external vendors and/or managed service resources. Based on the final documented requirements, determine the detailed scope including deliverables, exclusions, constraints, assumptions, and final acceptance criteria. Develop a detailed project plan through coordinated efforts of the team involved in the project, considering the Work Breakdown Structure, sequence of activities, and resources/duration estimates. Manage project risks.
Create mitigation/contingency plans and implement risk response activities. Plan and estimate costs to determine the project budget and monitor it over the entire duration of the project. Oversee, monitor, and control project work to accomplish project activities. Ensure status reporting of all projects is completed accurately to provide periodic and ad-hoc reports and dashboards. Inspect and accept project deliverables. Manage Change Control Process, and Implement approved changes into the project's scope, plan, and environment. Perform administrative closure of the project by transitioning the final services to production/operations and conducting any end-of-project audits. Lead multiple efforts in a portfolio and/or a program simultaneously, effectively managing cross-project dependencies. Develops and documents project and portfolio management governance standards and processes. Recommend and implement project management tools. Mentor, support, and develop other junior project managers and IT staff in project management best practices. Skills and Qualifications 15+ years of professional IT work experience out of which 7 - 10 years is in leading large-scale ERP and other B2B/B2C business applications projects, transformation initiatives, process improvements, system integrations, and infrastructure (network, cloud/compute, and security) implementations. Sound foundational knowledge of IT systems, architecture, and the latest IT industry trends to objectively align with the project's technical requirements and audit the feasibility of desired outcomes. Broad knowledge of business processes, specifically in consumer goods and process manufacturing industries, with an ability to communicate effectively with IT business analysts and business process owners. Experience in leading SAP implementations. Knowledge of various agile methodologies and agile project management is a plus. Strong leadership and influencing skills to oversee tasks and motivate/encourage the team to successfully deliver the project without having any direct authority. Strong communication and writing skills to effectively share vision, goals, ideas, and day-to-day communication with all project stakeholders. Effective at negotiations and managing conflicts with team members, vendors, and executive stakeholders. Budget management skills to create a viable cost plan and track it throughout the project life cycle. Be versatile and adapt to conflicting priorities and technical/functional requirements of the project. Working knowledge of project management and agile tools (MS Project and other enterprise-level tools like Jira and Monday.com). Bachelor's degree in Information Systems, Information Technology, or related IT discipline. Relevant Project Management and Agile Certifications (PMP, SAFe, CSM, CSPO, CTC, CEC).
This role requires domestic and international travel dependent upon the scope and duration of the projects.
Salary Target Range: $125,000 - $150,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-16 06:08:01
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£40,000 - £45,000 + Hybrid Working + Excellent BenefitsIf you're building your career within an MSP environment and enjoy the fast-paced, varied nature of supporting multiple clients, this is an opportunity to take the next step into a genuine leadership role within a growing, ambitious IT services business.
This is not a role where you'll be stuck purely firefighting tickets.
Instead, you'll play a central role in shaping how the service desk operates, mentoring a small team, improving processes and acting as the senior escalation point for more complex technical issues.
You'll still be hands-on, but with real influence over how things are done.
Working within a collaborative and forward-thinking business, you'll benefit from a clear progression path toward IT Service Management, with exposure to service performance, reporting and continuous improvement initiatives from day one.Key Responsibilities
Lead the day-to-day operations of the service desk, ensuring tickets are effectively triaged, assigned and resolved within SLA
Act as the senior escalation point for complex technical issues across client environments
Mentor and develop junior analysts through coaching, training and regular 1-2-1s
Drive service improvements by analysing performance metrics and identifying trends
Maintain high-quality documentation across tickets, knowledge base and processes
Deliver a proactive, customer-first approach, ensuring consistently high levels of client satisfaction
Remain hands-on with technical support across a wide range of technologies
Support projects, on-site visits and wider business initiatives where required
Skills & Experience
Proven experience within an MSP environment - essential
IT support experience, including time in a senior or escalation role
Strong technical knowledge across Windows, Microsoft 365, Windows Server, networking and endpoint management
Experience mentoring or supporting junior team members would be desirable
Confident communicator with excellent customer-facing skills
Ability to manage workloads, prioritise effectively and take ownership of issues through to resolution
Microsoft certifications (or working toward them) would be advantageous
This is an ideal opportunity for an ambitious IT Heldesk professional with an MSP background who enjoys variety, thrives in a client-facing environment and wants to move into a more influential, leadership-focused position without losing the technical edge.
You'll be joining a business that genuinely values its people, promotes accountability and collaboration and is committed to developing its team as it grows.
If you're looking for a role where you can step up, make an impact and progress your career toward IT Service Management, we'd love to hear from you.
Apply now! ....Read more...
Type: Permanent Location: Haslemere, England
Start: ASAP
Salary / Rate: £35000 - £45000 per annum + Hybrid Working + Excellent Benefits
Posted: 2026-05-15 12:26:29
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Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme.
The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration.
You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value.
Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training.
Essential
Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity.
Strong experience of application lifecycle management across an estate of SaaS and hybrid applications.
Strong Microsoft 365 applications and services experience in an organisational setting.
Hands on experience managing SharePoint Online.
Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc
Project Management/Lead experience.
Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements.
Mentoring or Leading teams, line management, and/or performance management and motivation.
Strong supplier management capabilities.
Desirable
Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc
Experience implementing or operating Microsoft Purview capabilities.
Azure
Power Apps
As an individual you will be analytical with excellent problem-solving skills.
You will be a strong communicator both verbally and in presentation with a strong focus on customer service.
Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development.
The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home.
If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Warrington, England
Start: ASAP
Duration: Permanent
Salary / Rate: £50000 - £60000 per annum + Excellent Benefits, Hols, Pension
Posted: 2026-05-08 10:07:59
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Join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
We're looking for a Threat Detection Engineer who thrives on innovation and technical ownership.
This role is not a traditional SOC position, you'll focus on building high-impact detection capabilities, shaping how security protects sensitive genomic and AI-driven data at scale.
This role offers hybrid / remote working options, a salary range of £60,000 - £80,000 and benefits.
Why This Role is Exciting
* High autonomy: Lead projects from idea to deployment
* Innovation-driven: Develop cutting-edge detections beyond standard SIEM rules
* Collaborative: Work closely with internal teams and an outsourced SOC partner
* Mission-focused: Protect critical healthcare data that supports precision medicine
Key Responsibilities
* Design and develop threat-led detections using threat intelligence and threat-hunting outputs
* Create novel analytic techniques for incident detection
* Collaborate with an MSP SOC to maintain and tune the detection catalogue
* Build automated reporting dashboards using Microsoft Sentinel workbooks
* Support security initiatives including ISO 27001 activities and KQL-based tasks
* Ensure monitoring coverage across cloud platforms, SaaS apps, and internal systems
* Contribute to documentation of processes, tools, and detection logic
What You'll Bring
Must-Have Skills & Experience:
* Previously worked as a Threat Detection Engineer or in a similar role.
* Strong proficiency in KQL and hands-on experience with Microsoft Sentinel
* Familiarity with Microsoft Defender tools (Endpoint & O365)
* Exposure to Azure cloud logging and Kubernetes environments
* Knowledge of attacker TTPs and MITRE ATT&CK frameworks
* Proactive, collaborative, and innovative mindset
Desirable / Nice-to-Have:
* Experience with Python, Terraform, or CI/CD pipelines
* Familiarity with Microsoft Purview, Entra ID, DLP, or Insider Risk tools
* Understanding of ISO 27001, Agile ways of working
* Knowledge of statistics, data science, or AI/ML applied to cybersecurity
* Relevant certifications (MS-500, AZ-500, SC-series, Security+, GSOC, CCSK)
Perks & Benefits
* Hybrid / remote working options
* Flexible benefits package
* Opportunity to innovate and make a real impact in threat detection
* Work in a small, fast-paced, highly collaborative team
* Contribute to advancing precision healthcare using genomic data and AI
Ready to build next-generation threat detection and protect life-changing data? Apply today!
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Cyber Threat Engineer, Detection & Response Engineer, SIEM Engineer, Security Detection Engineer,T hreat Hunting Engineer, Security Automation Engineer, SOC Engineer, Incident Response Engineer, Cloud Security Engineer, Network Security Engineer, Cybersecurity Analyst (Threat Focus), Threat Intelligence Analyst, Security Monitoring Engineer, Endpoint Security Engineer, Cyber Defense Engineer
....Read more...
Type: Permanent Location: Westminster, England
Start:
Duration:
Salary / Rate: £60000 - £80000 Per Annum
Posted: 2026-05-06 14:06:04
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Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme.
The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration.
You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value.
Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training.
Essential
Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity.
Strong experience of application lifecycle management across an estate of SaaS and hybrid applications.
Strong Microsoft 365 applications and services experience in an organisational setting.
Hands on experience managing SharePoint Online.
Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc
Project Management/Lead experience.
Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements.
Mentoring or Leading teams, line management, and/or performance management and motivation.
Strong supplier management capabilities.
Desirable
Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc
Experience implementing or operating Microsoft Purview capabilities.
Azure
Power Apps
As an individual you will be analytical with excellent problem-solving skills.
You will be a strong communicator both verbally and in presentation with a strong focus on customer service.
Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development.
The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home.
If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Warrington, England
Salary / Rate: £50000 - £60000 per annum
Posted: 2026-04-24 16:00:36
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IT Support AnalystUp to £28,000 DOESouth West London
The role
Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it.
Key duties
Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information.
Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary.
Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary.
Resolve tickets in a timely manner, keeping the customer updated at all stages of the process.
Image laptops and desktops using SCCM.
Create and manage user accounts using Active Directory and MS Exchange and Office 365.
Provide clear communication to the team to ensure that knowledge of issues and fixes is shared.
Respect confidentiality of customer information and promote adherence to security policies.
Maintain accurate records of IT assets
Skills required
Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics.
Must have CompTIA certifications at least one partIdeal: Software packaging, OS deployment (SCCM) and PowerShell.
Company overview
Our client is a leading specialist in providing integrated marketing amongst other things.
With over 800 employees in the business you will provide support across offices in and around London.
Their belief in people is the driver behind everything they do.
The company strives to attract talented IT engineers that are specialists in their fields.
Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally.
In addition to this commitment, talent and sheer hard work gets noticed and rewarded.
For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life.
Benefits
Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym
....Read more...
Type: Permanent Location: West London, England
Start: 17/05/2026
Salary / Rate: £28000.00 - £30000.00 per annum
Posted: 2026-04-24 10:42:21
